Front desk coordinator jobs in Greenfield, WI

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr+ bonus potential Weekends and evenings required What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location. The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference. Why join OIW? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program Responsibilities: * Answer the call-center phone with professional and kind demeanor * Complete pre-registration and insurance verification and communicate financial responsibility during patient calls * Obtain complete and accurately clinical, demographic, and financial information during the scheduling process * Record and verify all forms and insurance information into the EMR * Maintain patient confidentiality according to HIPAA guidelines * Other duties as assigned Requirements: * GED or equivalent * 2 years of experience working with insurance * 2 years of medical office experience * Exemplary work ethic and attendance * High compassion and kindness needed for working with patients * Strong attention to detail and problem-solving skills * Ability to remain professional in high-volume, fast-paced environment * Excellent verbal and written communication skills * Demonstrate proficiency of Microsoft software products and computer skills * Aprima or other EMR software experience is preferred * Bilingual, Spanish/English is a plus! The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. Job Type: Full-time Pay: Starts at $18/HR and varies based on experience and education Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person

Job Description Are you a detail-oriented, people-loving individual who thrives in a bustling environment? Connect Chiropractic in Wauwatosa, WI, is on the hunt for a full-time Chiropractic Front Desk Receptionist who's ready to make a difference! With a competitive pay range of $18-$23 per hour and a fast-paced, rewarding role, this is your chance to be the heartbeat of our vibrant office. We also provide top-notch benefits and perks that include 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. Let's keep our patients smiling and our office running like a well-oiled machine! YOUR ROLE AS OUR CHIROPRACTIC FRONT DESK RECEPTIONIST As a Chiropractic Front Desk Receptionist, your day starts with the buzz of a busy office. You greet patients with a warm smile and manage their check-ins, ensuring everything runs on schedule. You keep a keen eye on the clock, orchestrating patient flow and handling any incoming calls with grace. As the timekeeper and organizer, you set the stage for a smooth, efficient day, all while maintaining a friendly atmosphere that our patients love. THE MINIMUM QUALIFICATIONS TO BE CONSIDERED High school diploma or equivalent Ability to thrive in a fast-paced environment Excellent communication and interpersonal abilities Preferred Qualifications: Customer-facing experience SCHEDULE & LOCATION This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be: Wauwatosa Schedule: Monday: 8am-1:30pm & 2:40pm - 7pm Tuesday: 1:00 PM - 7pm Wednesday: 7:30am-12:30pm & 2:40pm-6pm Thursday: 7:30am-12:30pm & 2:40-7 pm GET FAMILIAR WITH OUR CLINIC Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. Excited to join our team? Applying is quick and easy with our mobile-friendly initial application! Just take 3 minutes to complete it to get started. Don't miss out on this opportunity to be a key player in our thriving office! Job Posted by ApplicantPro

The Call Center Clerk is a valuable member of our Patient Access Center who assists patients with scheduling appointments for healthcare services in the FQHCs. The Clerk answers incoming telephone calls and makes outreach calls to defined patients. Work is performed in accordance with prescribed policies and procedures. Responsibilities are performed at a proficient level thus lending support to the care teams. Scheduled Hours: 37.5 hours per week•Answers a high volume of incoming phone calls. * Provides patient services to include registration and insurance verification, scheduling/canceling appointments, and facilitates communication between the patient and FQHC provider team/clinic. * Uses reference documents and online tools to become familiar with Lake County Health Department (LCHD) services and acts as a subject matter expert for patients. * Identifies urgent patient needs and routes/escalates appropriately * Navigates electronic health record and updates patient information as needed * Adheres to strict HIPAA guidelines. * Provides language translation services, verbal or written, as needed. * Promotes and actively participates in key initiatives for Patient Access Center and LCHD, including patient outreach for follow-up care. * Supports departmental changes, demonstrates flexibility and a positive attitude in a fast paced, changing environment. * Requires High School Diploma or GED. * Minimum of one-year office experience preferred. * Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail and analytical and problem solving abilities to meet and exceed the needs of our patients. * Excellent phone etiquette skills. * Must have excellent customer service skills, attention to detail and be able to navigate computer systems to make appointments accurately and efficiently. In addition, must have excellent listening and decision-making skills to be able to route the caller to the appropriate individual for assistance. Also possess the ability to work with diverse populations with various health care needs. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at********************************************************** At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary gradesat************************************************ For unionized positions, a list of our collective bargaining agreements can be found here: ******************************************************************* Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.25 - $20.25/hour, plus quarterly bonus/incentive potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. Location: 111 E Wisconsin Ave Suite 1500 Milwaukee, WI 53202 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

La Causa Social Services is dedicated to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a compassionate and motivated Care Coordinator to join our SHINE program team. As a Care Coordinator, you'll work as part of a multidisciplinary team to help youth and families develop individualized care plans that guide them toward their vision of being happy, healthy, and safe. You will coordinate services, advocate for families, and ensure participants receive the support they need to reach their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a team of professionals in mental health and developmental services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Your Role As the Care Coordinator - SHINE, you'll coordinate care and services for youth and families, connect them with resources, and provide advocacy to ensure their needs are met. You'll also serve as the link between families, providers, and the SHINE team to support comprehensive interventions and help youth achieve their goals. What You'll Do Facilitate all aspects of services for enrolled youth, including transportation, needs assessment, team assembly, development of Plans of Care, crisis planning, and securing additional services when needed Coordinate care across mental health (CCS) and disability (CLTS) systems in collaboration with SHINE providers Monitor, update, and adjust care plans in response to changing needs, modifying authorizations as required Ensure compliance with all legal, organizational, and contractual requirements Complete and submit all required documentation by established deadlines Establish and maintain effective communication and collaboration with families, providers, and stakeholders Serve as a mandated reporter and follow all duties accordingly Attend meetings, professional development, and trainings as requested Contribute to a positive and collaborative team environment What we are looking for: Bachelor's degree in social work or related field (psychology, sociology, counseling) required Certified Social Worker certificate preferred, master's degree in related field highly preferred One (1) year of experience providing mental health services required Two (2) years of experience serving youth and young adults with mental health and developmental disabilities preferred Bilingual in Spanish and English (oral and written) desirable Strong organizational skills and attention to detail Positive, team-oriented mindset with excellent listening and interpersonal skills Proficiency in Microsoft Office Suite Strong communication and documentation skills (written and verbal) Must successfully pass all required background checks Reliable transportation, valid Wisconsin driver's license, state-minimum auto insurance, and ability to meet La Causa, Inc. driving standards Flexibility to work varying hours, including evenings or weekends, as program needs require Day-to-Day Setting Work performed in both office and field settings (local travel required; some statewide travel as needed) Flexible work schedule based on participant and program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities Salary: $19.14 - $22.22 based on experience. About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families through the SHINE program. Apply now and take the next step in your career! Salary Description $19.14-$22.22

Job Opportunity: Front Desk Receptionist/Patient Care Coordinator Quick Job Details: Setting: Private Dental Clinics in the Greater Milwaukee area Schedule: Full-time, 40 hours per week, no weekends Hours: Clinics operate from 7 AM to 7 PM; shifts will fall within these hours Job Requirements: Previous experience as a Clinical Care Coordinator preferred Compensation: Competitive hourly wage: $18 to $21 per hour Benefits: Comprehensive benefits package Join our dedicated team and help provide exceptional patient care! Apply now!

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the CCS Program Manager & Clinical Coordinator, the Care Coordinator, assists individuals diagnosed with a mental illness and/or substance use disorders to live independently in the community, in accordance with agency policies and procedures. The Care Coordinator will assist individuals to utilize professional, community, and natural supports to address their needs both at home and in the community on their path to recovery. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Completes the MH/AODA Functional Screen online training and 20 hours (or 40 depending on prior social service experience) of training provided by Milwaukee County CARS or in the community within 90-days of hire as outlined by DHS 36. MH/AODA Certification must be renewed every two years. Interviews clients to complete the Mental Health/AODA functional screen and develop an individual recovery plan, to include case planning, obtaining and referrals for services, on- going monitoring, modeling, and service coordination. Assist clients developing client centered goals and services such as: medical and mental health assistance, obtaining legal assistance and benefits, medication management, in finding employment, training and education, financial management and budgeting, ADL assistance, development of social support systems, AODA services and support, etc. Manage caseloads to provide supportive contacts and assist clients in navigating through the community. Assess clients needs and complete referrals and meet clients where they are in the community, to include hospitals within established guidelines. Provides services such as care coordination as outlined by DHS 36 and Forward Health. Assist clients with developing life skills helpful for independent living. Completes discharge paperwork if client meets predetermined discharge criteria. Transfer clients when services are no longer required or if more services are needed. Attend CCS Operation meetings for transfers or discharge of clients. Coordinate/provide transportation for clients to and from appointments, to include medical and mental health, shopping, housing, etc. Attend and actively participate in departmental meetings and treatment team meetings with other service agencies/supports. Complete regular billing/documentation for T-19 reimbursement of services provided to each client. Perform on-call coverage as scheduled. Complete special projects as assigned. Maintain technical competency and remain current in technology and changes in the industry. Complete and maintain all required paperwork, records, documents, etc. Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards. EDUCATION and/or EXPERIENCE: Minimum Associate's degree in Psychology, Sociology, Social Work or other job related major with one to two years of related experience. Bachelor's or Master's degree strongly preferred. Knowledge of mental health Dx and symptoms, and AODA assessments highly preferred. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

A respected specialty clinic is conducting a confidential search for a Medical Receptionist to serve as the first point of contact for patients and visitors. This role is key to providing exceptional customer service while ensuring accurate scheduling, billing, and compliance with healthcare standards. Key Responsibilities Greet and check in patients with professionalism and courtesy. Verify insurance, collect co -pays/balances, and process referrals or authorizations. Schedule, confirm, and manage patient appointments using EMR systems. Answer and route phone calls promptly and accurately. Maintain accurate patient records in the electronic medical record (EMR). Coordinate with providers, nurses, and medical assistants to support clinic workflow. Maintain a clean and organized reception area. Ensure strict compliance with HIPAA and clinic confidentiality standards. Required Qualifications High school diploma or GED. Previous medical receptionist or healthcare office experience preferred. MediClear Certification (or equivalent healthcare compliance credential) required. Experience with EMR systems and Microsoft Office. Strong customer service, multitasking, and communication skills. Detail -oriented and dependable team player. Compensation & Benefits Hourly pay $18 - $24 with opportunities for growth. Comprehensive health, dental, and vision insurance options. Paid time off, holiday pay, and a retirement plan. Supportive, team -oriented clinic environment with stable daytime hours.

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Job DescriptionSPANISH / ENGLISH MEDICAL RECEPTIONIST Please note to be a successful candidate the following is required: *BILINGUAL IN SPANISH / ENGLISH - VERBAL AND WRITTEN *TEACHABLE SPIRIT THAT CAN ADOPT NEW INFORMATION AND SKILLS *ACCOUNTABILITY *GREAT COMMUNICATION SKILLS *COMPUTER LITERATE *OFFICE 360 LITERATE *DEDICATED TO YOUR POSITION EVEN WHEN UNDER THE WEATHER *TEAM PLAYER *ABLE TO WORK SUCCESSFULLY THROUGH CRITICISM/GUIDANCE *LONG-TERM APPLICATION IN CAREER RATHER THAN JOB THANK YOU FOR TAKING THE TIME TO VISIT WITH OUR APPLICATION PAGE TODAY. WE ARE A WELL-ESTABLISHED COMPANY PASSIONATE ABOUT ALL PEOPLE BUT ESPECIALLY THE HISPANIC COMMUNITY. OUR INJURY CLINIC IS LOCATED ON THE SOUTH SIDE OF MILWAUKEE AND A SHORT DRIVE FROM ALL MAJOR SECTORS. WE ARE LOOKING FOR SOMEONE THAT ARE AS PASSIONATE ABOUT PEOPLE AS WE ARE. SOMEONE THAT IS EASY TO GET ALONG WITH AND ENJOYS CELEBRATING, LIFE, LOVE, AND THE WORLD AROUND US. WITH SPINE & JOINT INSTITUTE OF MILWAUKEE WE CHANGE LIVES DAILY BY THE WAY WE APPROACH PEOPLE IN THEIR MOST DIRE TIMES, IN TIMES OF INJURY AND UNCERTAINTIES. PLEASE KNOW MANY HAVE COME AND GONE AND WE ARE LOOKING FOR SERIOUS HIRES ONLY. PEOPLE WITH ETHICS AND WILLING TO INTEGRATE OUR WAYS INTO THE SKILLS THEY ALREADY HAVE. PLEASE VISIT OUR WEBSITE PRIOR TO APPLYING. *********************************** IF THAT IS YOU, PLEASE APPLY.

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door! They are responsible for maintaining a positive environment that maintains and exceeds standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Responsible for maintaining an organized schedule. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the manager to notify when supplies of any kind are low to ensure we have all items on hand. Assist in all in store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory product training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services; ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience Sales and Marketing Experience Preferred Salon Experience Current Esthetics Students are preferred Job Type: Full Time, Part Time Education: High school, or equivalent Availability: Weekdays, Daytime

ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer

Salary: $19-$25 Job Title:Medical Receptionist Company:Comprehensive Gastrointestinal Health Job Type:Full-time Industry:Healthcare, Gastroenterology Company Description:Comprehensive Gastrointestinal Health is a leading gastroenterology practice that is redefining the standard of care in the northern suburbs of Chicago. We are dedicated to providing exceptional medical services, encompassing both traditional gastrointestinal health and complementary, nontraditional approaches. With a focus on delivering unparalleled customer service, we set ourselves apart from other options in the region. To learn more about our practice and the services we offer, please visit our website at ********************* Job Description:We are a rapidly growing gastroenterology office and endoscopy suite located in Northbrook and Libertyville. As a practice, we are committed to providing exceptional medical services while creating a positive patient experience. To support our continued expansion, we are seeking a high-energy and personable Medical Receptionist to join our dedicated team. While experience is appreciated, we are more than willing to train the right candidate who is enthusiastic about learning and contributing to our flourishing practice. Responsibilities: Open and close the office, ensuring a tidy and inviting reception area, reviewing messages, and maintaining lobby refreshments. Greet patients and coordinate the check-in process, including insurance verification, explaining office policies and billing, and introducing non-covered benefits. Assist with the check-out process, arranging follow-up visits, assisting patients with setting up the patient portal, processing payments, and providing necessary information. Communicate with patients, schedule appointments via phone and email, and send appointment reminders. Manage medical records, including procurement, organization, scanning into charts, and fulfilling record requests. Maintain a tracking system for procedure, lab, and radiology recalls. Requirements: 1 to 2 years of clinical office experience preferred. Proficiency in computer skills is mandatory, and experience with electronic medical records, particularly eClinical Works, is preferred. Must be reliable, detail-oriented, and possess excellent organizational skills. Exceptional personality, patience, dedication, and enthusiasm are crucial qualities for representing the face of our office. Additional Details: Closed on Sundays and all major holidays. Two-half Saturday per month is required on a rotating basis. Benefits: $5,000 tuition reimbursement $250 CME allowance 22 days of paid time off (PTO) including holidays Medical benefits 401(k) with a 3% employer contribution Disability insurance Life insurance Free parking Profit-sharing plan Meals frequently provided by pharmaceutical representatives Free access to the Chicago Botanic Gardens with parking Excellent work environment with supportive fellow staff members Join our dynamic team and contribute to a practice that is transforming the field of gastroenterology. Apply today to become a valued member of Comprehensive Gastrointestinal Health and help us deliver outstanding patient care.

Medical Receptionist/ Front Desk Coordinator needed in Hyde Park. They serve as the first point of contact in a healthcare facility, performing a wide range of administrative and clerical tasks to ensure the smooth operation of the practice. REQUIREMENTS: Certification in Medical Office Administration 2 - 6 years of working experience in a busy Medical Practice/ Clinic is ADVANTAGEOUS Systems EXPERIENCE - ChiDesk, my Mps, Goodx Web, Cliniko, with good Administrative skills PATIENT & VISITOR INTERACTION Welcome and greet patients and visitors professionally and warmly. Answer phones, transfer calls, and respond to inquiries in person, by phone, and through written communications. Help patients with administrative and scheduling questions. Assist patients with the intake process and manage patient check-in and check-out. Communicate with insurance companies regarding billing and claims. Handle patient payments and provide receipts. ADMINISTRATIVE & CLERICAL TASKS Schedule appointments, coordinate follow-ups, and manage cancellations. Maintain accurate and up-to-date patient records and files. Handle and distribute incoming mail, correspondence, and deliveries. Process prescriptions and other medical documents. Maintain office inventory by ordering and stocking supplies. FINANCIAL & BILLING DUTIES Process patient billing and payments, and maintain financial records. Verify insurance information and file claims with third-party payers. COMMUNICATION & COORDINATION Notify healthcare providers of patient arrivals. Facilitate communication between patients, providers, and other staff. Relay messages and information to doctors, nurses, and other staff.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday 8:00am-5:00pm, Tuesday 8:00am-5:00pm, Wednesday 8:00am-5:00am, Thursday 8:00am-5:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $17-$20/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks Flexible Scheduling Career Advancement Opportunities within IHG-branded hotels Competitive Compensation Supportive Team Environment Training and Development Programs Job Summary Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven Front Desk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality. You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs. We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations. Key Responsibilities Greet guests warmly and professionally in accordance with IHG service standards. Manage guest check-in and check-out using the hotels PMS system accurately and efficiently. Respond to guest inquiries by phone, email, and in person with clear, helpful information. Make and modify reservations while ensuring accuracy and adherence to brand procedures. Coordinate with housekeeping to confirm room readiness and communicate special guest requests. Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits. Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay. Resolve guest concerns promptly using a calm, guest-focused approach. Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations. Complete shift reports, required paperwork, and cash handling responsibilities accurately. Qualifications Friendly, outgoing, and professional demeanor. Previous hotel or hospitality experience preferred but not required. Strong understanding of hospitality service standards; familiarity with IHG systems is a plus. Proficient in English; additional languages are beneficial. Strong computer and multitasking skills. Ability to resolve issues with a guest-first mindset. Ability to stand for extended periods and lift up to 30 lbs.