Patient Experience Representative II-Ambulatory (Needham)
Front desk coordinator job in Needham, MA
Under general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Actively participates in and contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring in-depth knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Recognizes opportunities and recommends process improvement opportunities to enhance operational efficiency while maintaining accuracy.
Key Responsibilities:
·Customer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone.
·Registration: Registers new patients, verifies insurance information, and collects co-payments.
·Patient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience.
·Administrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support.
·Records Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests.
·Technology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal.
·Process Improvement: Contributes to departmental projects aimed at improving processes and systems.
Minimum Qualifications
Education:
High School Diploma / GED
Experience:
Internal: Minimum 6 months as a PER;
External: Minimum of 6 months relevant healthcare experience
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Plastic Surgery Practice Sales - Patient Care Coordinator
Front desk coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Medical Staff Coordinator
Front desk coordinator job in Norwich, CT
Medical Staff Coordinator (Hospital Credentialing) - Day Shift
Schedule: Full‑time (day shift); open to part‑time or flexible hours for the right candidate
Compensation: $45/hour
I'm partnering with a respected regional hospital to hire a detail‑driven Medical Staff Coordinator who will keep credentialing and privileging processes running with precision. If you thrive in a fast‑paced clinical environment and enjoy collaborating with physicians and leaders to safeguard patient safety and compliance, I'd like to speak with you.
What you'll do
Coordinate initial appointments, reappointments, and clinical privileging for medical staff and advanced practice professionals, ensuring complete, accurate, and timely files.
Maintain the credentialing database and track expirables, verifications, and committee actions; prepare files for review and support audits.
Serve as a knowledgeable resource on Joint Commission, CMS, and state Department of Public Health standards, aligning processes and documentation to current requirements.
Partner closely with physicians, service line leaders, executives, and legal on credentialing and bylaws/policy questions; handle early‑morning or early‑evening meetings as needed to accommodate provider schedules.
Must‑have qualifications
Associate degree (or equivalent experience); Bachelor's in business/health administration preferred.
2+ years in a hospital medical staff services or credentialing role; MSO reappointment experience (3+ years) strongly valued
Hands‑on proficiency with Echo and Axual (or comparable) credentialing platforms.
NAMSS CPCS certification (or commitment to obtain within 1 year of eligibility).
Solid grasp of medical terminology, advanced Microsoft Office skills, and database accuracy/quality control.
Professional, composed communicator who manages multiple deadlines and exercises sound judgment.
Nice to have
Experience supporting a Level I trauma environment and/or Epic exposure.
Prior travel or multi‑site credentialing background.
Why this opportunity
High‑impact role that directly supports patient safety and provider readiness.
Collaborative team culture and strong executive engagement with Medical Staff Services.
Flexible scheduling options within a steady daytime framework (ideal for work‑life balance).
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Medical Receptionist
Front desk coordinator job in Hartford, CT
Medical Office Receptionist - Temp to Hire
Hours: Monday - Friday, 7:30 AM - 4:30 PM
Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position.
What's in it for you?
Competitive pay - up to $20/hr
Weekly pay via direct deposit
Access to affordable medical benefits
Free onsite parking
Consistent Monday - Friday schedule (7:30 AM - 4:30 PM)
Opportunity to work with a well-established organization
Responsibilities:
Greet and check-in/out patients at the front desk
Answer inbound telephone calls and route appropriately
Maintain accurate records while ensuring patient confidentiality
Provide exceptional customer service to patients and visitors
Perform general administrative and office tasks as assigned
Qualifications:
Prior experience working in a medical office or healthcare setting
Strong communication and interpersonal skills
Ability to prioritize, multitask, and remain organized in a fast-paced environment
Reliable transportation and flexibility to commute to all three locations
Proficient with basic office systems and able to learn new software quickly
To apply, please submit your application to the job posting.
If you have questions prior to applying, feel free to email .
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Medical Receptionist-- VARDC5695539
Front desk coordinator job in Wellesley, MA
Job Details:
Medical Receptionist
Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week
Job Type: Contract
We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience.
Key Responsibilities
Greet and check in patients in a courteous and professional manner.
Answer incoming phone calls and assist with inquiries.
Schedule and confirm patient appointments.
Maintain accurate and timely documentation in EPIC.
Provide exceptional customer service to patients, visitors, and staff.
Support front desk administrative tasks as needed.
Required Qualifications
Must live within 30 minutes of Wellesley, MA.
EPIC experience required.
Previous front desk or receptionist experience required.
Experience answering phones and scheduling appointments.
Strong customer service and communication skills.
Preferred Qualifications (if any)
Prior healthcare experience preferred.
Medical Secretary - Surgery
Front desk coordinator job in Providence, RI
Functions as the Medical Secretary at MOC-470 (2 Dudley St.) and reports to the office supervisor/practice manager. Primary responsibility is to provide medical secretarial support in the practice.
Works with physicians, secretarial and clinical staff to facilitate patient-centered care. Proficiency using computer software, electronic medical records, and practice management systems for appointment scheduling. Demonstrates an understanding of the organization, its policies and procedures related practice operations. Displays professionalism while addressing patient issues. Adheres to HIPAA guidelines.
This is a full-time, 40 hrs/wk (8:30AM-5:00PM, M-F) position, located at our 2 Dudley Street office in Providence, RI.
ESSENTIAL FUNCTIONS:
Provides patients and families with a welcoming professional demeanor.
Answers all incoming telephone calls and responds to messages retrieved from the answering service, refers calls to the appropriate person as needed and follows through to ensure timely response.
Monitors and manages proper handling of all incoming referrals (fax, phone, EMR) and schedules appointments in a timely manner.
Ensures accuracy of all patient demographic information and pertinent data in the patient's medical record.
Prepares patient charts prior to the office visit verifying that all necessary paperwork and/or test results are available for the scheduled appointment.
Ensures efficient practice patient flow.
Schedules office appointments, office procedures, tests, imaging studies, in-patient and out-patient procedures. Ensures all necessary paperwork is submitted to the appropriate hospital department. Contacts patients and families as necessary.
Obtains referrals for office visits, authorizations for surgical procedures/tests, and diagnostic imaging.
Maintains tracking mechanisms to ensure timely receipt of patient's imaging and pathology results.
Obtains proper authorization and submits timely release of patient's medical record form.
Manages all surgical services billing and hospital services billing performed by the physician with timely submission of operative notes and accompanying documentation to the Billing Office.
Completes all insurance, TDI, and Workers Comp forms.
Assists with completion and timely submission of credentialing and reappointment applications.
Coordinates administrative appointments and meetings for designated physician(s).
Prepares and submits check requests.
Maintains up to date CME files.
Updates physician information on the CAQH (Council for Affordable Quality Healthcare) website (if applicable)
Coordinates transcription for the physician(s), if applicable.
Other duties, as assigned by the office supervisor/practice manager.
MINIMUM KNOWLEDGE , SKILLS AND ABILITIES:
Graduate of an accredited medical secretarial school or college preferred.
Three years' experience in a medical-surgical office setting required.
Medical terminology required.
Knowledge of ICD-10 and CPT codes.
Computer literate with working knowledge of Microsoft office software, Electronic Medical Record and computerized appointment scheduling systems.
Be comfortable with multi-tasking in a fast-paced environment
Attention to detail. Ability to work independently and meet deadlines.
Exceptional interpersonal skills.
Required to travel to Brown Surgical Associates satellite offices, if applicable.
Ability to represent the organization in a professional manner and promote a positive image of the organization and its services.
Adhere to HIPAA Guidelines.
Ability to walk, sit, and stand for long periods of time, ability to lift to 20 pounds.
Upon successful completion training and testing for Bilingual Fluency Assessment for Clinicians, staff members may serve as qualified interpreters.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Conditions common to a clinical practice environment.
Employees are required to be vaccinated against Covid as a condition of employment, subject to accommodation for medical exemptions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITY :
None.
We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Surgical Associates welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions.
Brown Physicians, Inc. will join Brown Health Medical Group/Brown University Health effective December 28, 2025. As part of this integration, there may be changes to our application process. Depending on timing, candidates may be asked to re-submit their application through the Brown University Health system. We appreciate your understanding and continued interest in joining our team during this exciting time of growth.
Auto-ApplyPRN Scheduling Specialist
Front desk coordinator job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
FRONT DESK SPECIALIST - FULL-TIME, MON - FRI, 6:45 AM - 3:15 PM
Front desk coordinator job in Hartford, CT
We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025! Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
* 281 Main St., East Hartford
* 40 Coventry St., Hartford
* 828 Sullivan Ave., South Windsor
Our Addiction Services Division provides a full continuum of care, including:
* Primary care integration
* Residential detox and treatment
* Outpatient mental health and substance use services for adults and children
* Intensive outpatient programs
* Employment and community support
* Mobile crisis evaluations
* Judicial support services
* Social rehabilitation
Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.
All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
* Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
* Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
* Voluntary vision coverage.
* Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
* Supplemental Life Insurance available.
* 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
* Career advancement opportunities in a supportive, mission-driven environment.
Summary:
InterCommunity HealthCare is currently seeking a Front Desk Specialist to join our team. The ideal candidate
will be responsible for a combination of administrative duties and Trauma-informed care. This role requires a
proactive, detail-oriented individual with excellent organizational and communication skills. The Front Desk
Specialist will ensure smooth operations of clients and patients and support healthcare professionals.
Essential Duties & Responsibilities:
As a Front Desk Specialist at InterCommunity HealthCare, you will be responsible for a variety of administrative
duties. This includes answering calls, verifying insurance coverage, scanning and indexing documents, and
assisting with patient care as needed.
* Greeting patients and clients.
* Answering calls and providing information to patients and healthcare professionals in a welcoming, trauma-informed manner.
* Maintaining schedule accuracy, including reminder calls, setting patients up with "MyChart", accurate booking.
* Verifying insurance coverage, collecting co-pays.
* Billing and coding.
* Scanning and indexing medical records, correspondence, and other documents.
* Assisting with prior authorizations for medical procedures and treatments
* Maintain patient flow in the waiting area, ensuring everyone is checked in and out.
* Maintain the cleanliness of the waiting room between facility staff visits.
* De-escalate using a trauma-informed approach when required.
* Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered.
* Ensure compliance with regulatory requirements and healthcare policies and procedures.
* Adhere to all federal and state regulations and guidelines.
* Always maintain patient confidentiality.
* Perform other duties as assigned.
* All agency staff are required to attend all mandatory department/agency meetings and trainings*
* All Support Staff are required to show proof of a CPR Certification within 60 days of official start date.
Schedule: MON - FRI, 6:45 AM - 3:15 PM
Requirements
Education &/Or Experience:
* Strong organizational and communication skills.
* Ability to work well in a team-oriented environment.
* Knowledge of medical terminology, procedures, and medications.
* Proficiency in using electronic medical records and other healthcare software.
* High school diploma or equivalent.
* Administrative Medical Assistant or Billing and Coding background preferred.
* At least 2-3 years of experience working in a community health setting preferred.
* Bilingual English to Spanish preferred.
Salary Description
Wage Range: $21.25 - $25.00 Hourly
Front Desk Receptionist
Front desk coordinator job in Hope Valley, RI
If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team.
Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance , tuition assistance, and much more!
POSITION SUMMARY:
The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include:
Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations
Check patients and guests in and out
Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database
Assists patients in accurately completing all required and appropriate forms.
Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers
Schedule, cancel and reschedule patient appointments
Robust Confirmation calls daily
Provide patient education on Sliding Fee programs and other available services and programs
Handle patient complaints and resolve
Daily Reports for preparation of upcoming patient visits and data integrity maintenance
Receive and route messages or documents to appropriate staff
Ensure outgoing forms are sent to patients via Form Dr.
Monitor electronic systems for incoming forms
Maintain strict confidentiality in all matters
Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
Enliven and support the mission, vision, and values of Wood River Health
Adhere to organizational policies and procedures
Adhere to the Wood River Health Compliance Program Standards
Performing other duties as assigned to meet business needs
The ideal candidate will have:
High School diploma or equivalent
1-2 years related experience
Demonstrated proficiency computer keyboard skills
Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Milford, MA
The Evergreen Center is a world-class private human services organization that provides living and learning environments for individuals with developmental disabilities diagnosed with multiple disabilities including Autism, physical disabilities, neurological problems and behavior disorders. Evergreen believes children will develop to their maximum potential when instruction is woven through daily activities and living environments.
Job Description
Evergreen Center is currently seeking a full Front Desk Receptionist for our Central Education Facility in Milford, MA.
Responsibilities:
Acting as receptionist, including greeting visitors and answering phones
Operating internal paging system
Preparing purchase orders for supplies; storage, and inventory of office supplies
Completing mailings of program notices or documentation
Compiling mailing lists as requested
Sorting and distributing mail
Performing errands as necessary (may require use of personal vehicle)
Completing data entry to online and network databases
Provides assistance to individuals with disabilities requiring assistance for program access (physical and communication access)
Qualifications
High School Diploma or GED required
At least one year of experience in clerical functions and general office procedures
Valid driver's license
Additional Information
Our Benefits
Medical & Dental
403(b) with company contribution
Flexible Spending Plan
Paid Holidays
Leave Benefits (Sick, Personal, Vacation)
Voluntary Benefits
Staff Morale Events (Six Flags, NYC, Foxwoods)
Visit our website at ******************** to learn more about our organization!
To apply, click on "I'm Interested"!
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Evergreen Center participates in E-Verify.
Centralized Scheduler-Rehab
Front desk coordinator job in Fall River, MA
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Centralized Scheduler-Rehab
Hours: Per Diem
Shift: Day shift
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Position reports to the Operations Team Leader of Rehab Services. Perform a variety of duties to secure optimal revenue for all services performed at Southcoast Health Rehab Services. Duties consist of entering orders, scheduling, cancelling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times.
Qualifications
* Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification.
* Duties require knowledge of medical terminology.
* Proficient keyboarding skills are essential.
* Must possess strong reasoning and critical thinking skills.
* Proficient in use of software applications such as e-mail, Word, Excel, EHR. Exceptional customer service skills are required.
* Over three years of related medical office work experience is preferred.
* Associates degree preferred.
* Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
* Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $17.86 - USD $28.76 /Hr.
Auto-ApplyMedical Office Receptionist
Front desk coordinator job in Norwood, MA
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
Front Desk Coordinator
Front desk coordinator job in Shrewsbury, MA
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate $23.00-25.00 per hour)
Monday 8am-5pm
Thursday 7am-4pm
Friday 7am-4pm
Days are negotiable
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
2+ years of dental or healthcare experience required
Ability to work in fast paced environment
Willingness to learn new skills and technology
Highly motivated, team player
Looking for a long term fit
Qualifications
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyPatient Experience Representative I: Needham, Massachusetts
Front desk coordinator job in Needham, MA
Status Full-Time
Standard Hours per Week 40
Job Category Administration
Regular, Temporary, Per Diem Regular
Pay Range $19.06-$27.64 Hourly
Office/Site Location Needham
Remote Eligibility Onsite Only
Job Posting Description
At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
100% onsite at Needham
Required schedule: 6:30am - 3:00pm
Position Summary:
The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services.
Key Responsibilities:
Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
Prepares for and attends shift handoffs and team huddles
Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records
Processes prescription refills, letters, and external requests
Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently
Participates in process improvement initiatives and supports internal changes to systems and procedures
Minimum Qualifications
Education:
High School Diploma/ GED
Experience:
No healthcare experience required - Basic customer service and computer skills.
Makes use of customer service knowledge to assist patients and families in resolving problems.
Conveys a positive demeanor when interacting with patients, families, and coworkers.
Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
Ability to work with diverse internal and external constituencies.
Demonstrates the ability to pay attention to detail and accuracy.
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children's Hospital offers competitive compensation and unmatched benefits for eligible positions; including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Boston Children's Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children's Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children's Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.
Lead Medical Office Specialist
Front desk coordinator job in Providence, RI
The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a timely manner. Serves as a resource to management and clinical staff if insurance questions arise. Meets with Clinical Management teams if necessary to discuss insurance issues. Train Medical Office Specialists and create Tip Sheets for staff. Attend Administrative / Billing meetings when needed. Works onsite Monday through Friday from 7:30am-3:30pm.
Duties and Responsibilities:
Coordinate day-to-day operations of the Specialist Teams, train staff when necessary, and ensure timely completion of tasks.
Problem-solve when necessary and continually improve processes.
Ensure updated information is obtained and communicated to all Specialists regarding insurances and services.
Contact insurance and managed care companies, and other reimbursement sources pertaining to authorization for services and benefits, as appropriate.
Troubleshoot insurance and authorization issues.
Oversee work queues daily to ensure compliance.
Work on provider templates, blocking, recurring.
Provide timely responses to questions regarding insurance coverages.
Provide coverage for specialists and/or medical office assistants during leave of absence or scheduled time off when needed.
Complete monthly Federal Meal Program by the 5th of each month
Complete monthly billing through DCYF Portal by 5th of each month
Ensure up to date knowledge about insurances and advise clinicians when authorization might be needed for additional sessions.
Perform special projects to support Director, Sr. Operations Manager and Asst. Office Manager.
Attend mandatory in-service trainings and other required trainings.
Provide training to other support staff as needed.
Other duties as assigned.
Requirements:
High School or GED required, additional education a plus.
Minimum 1 to 3 Years of third-party reimbursement in a busy setting or equivalent combination of education and experience.
General computer experience is also required.
Initiative, good judgment and dependability.
Ability to prioritize and handle multiple assignments.
Must possess good typing skills as well as good spelling and grammar.
Excellent communication skills are a must.
Excellent customer service skills.
Bilingual Spanish preferred.
Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
Patient Representative
Front desk coordinator job in Coventry, RI
State of Location:
Rhode Island Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative- Full-time
Coventry, RI
$18-22/hr
Elite Physical Therapy, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
IvyAdmin
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyPatient Representative
Front desk coordinator job in Middletown, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Auto-ApplyFront Desk Specialist
Front desk coordinator job in Providence, RI
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.
What you'll do:
The Front Desk Specialist is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The Receptionist also directs vendors and visitors as needed to proper contacts.
Responsibilities/Duties:
* Greet patients in a prompt, courteous and helpful manner.
* Accurately and expeditiously register and update patients' demographic information.
* Verify insurance eligibility and benefits and document appropriately.
* Obtain and document referrals.
* Ability to triage patients and appropriately schedule them.
* Notify patients of and collect on copays and past due balances.
* Check out procedures including scheduling future appointments and outside testing.
* Other duties as assigned.
Medical Appointment Staff 40 (BS) Mon-Fri 8a-4p Day Shift Female *Temporary*
Front desk coordinator job in Fall River, MA
Come join one of the area's largest employers!
See everything going at LifeStream on our Facebook and Instagram page
Schedule is: Mon-Fri 8a-4p
Hourly rate starts at $23, MAP *certification required*
LifeStream is an equal opportunity employer
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live.
The day to day operations of the residential home will reflect an environment that values respect, dignity, and privacy.
Direct support professionals recognize the unique gifts, preferences and needs of each person supported.
They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment
Assist all individuals with their daily needs and ensure that all activities are reflective of their choices.
A full job description is available upon interview.
QUALIFICATIONS AND REQUIREMENTS:
Valid Driver's license
Once hired, must attend LifeStream orientation and trainings.
Access to a vehicle
EDUCATION and/or EXPERIENCE:
No experience is required to qualify for these positions. You need a high school diploma or GED.
Central Registration Specialist
Front desk coordinator job in Springfield, MA
Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric services.
YOUR ROLE AS A CENTRAL REGISTRATION SPECIALIST:
As a Central Registration Specialist, you will work on-site at our Springfield, MA Corporate CHD office Monday-Friday, 9am-5pm. You will:
Interact with clients and family members seeking to engage or re-engage in treatment
Interact with community providers and partners seeking to refer potential clients for treatment
Interact with other staff, and the community at large in person and on telephone
Verify client insurance, changes and update as required per agency policy
Verify and update demographics
Able to operate office equipment, familiarity with computer data entry and word processing
Able to take messages from individuals directly or referral sources
Schedule appointments for clinicians and prescribers for hospital discharge referrals
Schedule new client appointments for clinicians and/or coordinate with clinic site for coordination of appointments
Communicate special needs and/or requests from referral source to clinic site or CBHI
Requirements:
High school/GED/business school graduate preferred.
Prior experience in a computerized setting preferred.
Proficiency in Microsoft Office Suite/Outlook Email.
Use of electronic medical records is a plus
Must have a valid and active driver's license.
Bilingual candidates are encouraged to apply.(
Bilingual differential available)
Complete and pass background record screening process.
SUCCESS FACTORS:
Our ideal candidate will have previous experience working in a high call volume environment. In this fast-paced call center like environment, you can expect to have a high volume of incoming and outgoing calls that you will make on a daily basis. Incumbents should be highly organized, empathetic to incoming callers and have strong attention to accuracy and details. Additionally you must have strong and professional verbal and written skills as you work with different service providers, internal and external referral resources and community programs and services. Lastly, those applying should have excellent customer service and problem solving skills.
Pay rate: $20.00/hr. complimented with a phenomenal benefit package that includes Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays and mileage reimbursement just to name a few.
(
Bilingual differential also available).
AT CENTER FOR HUMAN DEVELOPMENT (CHD), CARE FINDS A WAY:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities