Front desk coordinator jobs in Mashpee, MA

Seeking a Full-Time OB/GYN physicianto work for an established OB/Midwifery group in a coastal community 40 miles from Boston. Hospital-employed model Join five doctors, eight midwives, four NPs, and one PA Excellent reputation Obstetric volume has doubled and the group is growing Performed approximately 900 deliveries per year Physicians take call 1:6 Experienced midwives take the first call including triage of both the Labor and Delivery unit as well as the office About the practice: Three state-of-the-art offices All deliveries and surgeries are performed at a 170-bed non-profit acute care Hospital Anesthesia provides 24-hour in-house coverage Neonatology provides 24-hour coverage of births and level 1B nursery MFM provides consultation day and night and is available to see patients GYN oncology is available on-site bi-monthly to perform outpatient consultation MIGS/Urogyn is available at all times About the benefits: Excellent compensation in line with the market A full array of benefits Health, dental, vision, and more offered CME with stipend Malpractice Disability 401k retirement plan Generous paid time off About the location: Highly desirable suburban area with top-rated schools located 40 miles from Boston. The town offers a historic downtown, lively nightlife, seafood, elegant fine dining, boutiques, and shopping malls. The seaside offers beaches, boating, and fishing. Hiking and biking trails throughout the town. Easy access to Cape Cod and the Islands. JV-5

Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, appointment coordination, check-in, check-out, inbasket and work queue management, along with other duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Verifies and updates patient demographic, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of scheduling of an appointment. -Perform check-in and check-out duties, including but not limited to information verification and updates, copay collection, insurance eligibility checking. -Ask patients applicable screening questions as directed by manager, or MGB policy or protocol. -Manage incoming requests for appointments, makes appointments and maintains appointment records. -Handles, screens, and/or takes messages related to prior authorizations and referrals. -Monitors patients in waiting areas and responds to any needs for information. -Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise. -Maintains confidentiality and privacy consistent with HIPAA guidelines. -Greets and assists patients in flow processes. -Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. -Coordinates care with other departments as needed. -Assist with schedule template management at the direction of manager/leadership. -Works with other department staff and leaders to optimize schedules and enhance care coordination for patients. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred Knowledge, Skills and Abilities - Excellent customer service skills. - Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality. - Strong communication, interpersonal and team skills. - Ability to exercise judgment in dealing with sensitive, confidential information. - Detail-oriented with the ability to enter information accurately on paper and into electronic systems. - Ability to handle a high volume of patients and work in a fast-paced environment. - Requires ability to translate the request of the patient or referring office into the appropriate action - appointment scheduling or cancelling, message to the provider, update insurance or demographic information - using the tools and protocols available. - Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling. Additional Job Details (if applicable) Physical Requirements Standing Occasionally Walking Occasionally Sitting Constantly Lifting Occasionally Carrying Occasionally Pushing Rarely Pulling Rarely Climbing Rarely Balancing Occasionally Stooping Occasionally Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Occasionally Gross Manipulation (Handling) Constantly Fine Manipulation (Fingering) Frequently Feeling Constantly Foot Use Rarely Vision - Far Constantly Vision - Near Constantly Talking Constantly Hearing Constantly Remote Type Onsite Work Location One Hospital Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.70 - $42.31/Hourly Grade SM1207 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations. This is a full-time, 40 hours/week position (8:00AM-4:30PM Monday-Friday) supporting the Endocrinology division in East Providence. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Greet patients and visitors promptly. Assist patients and family members or other customers with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Confirm patient appointments in advance of visit. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Schedule patient appointments Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.). Check patients into clinical office by updating patient demographic information and “arriving” the patient in the software. Verify insurance information at each patient visit. Review encounter forms to ensure accurate diagnostic/treatment codes are applied. Collect payments (co-pays) for services rendered when applicable (at check in or at check out.) Reconcile encounter forms and payment collection on a daily basis. Document and log unused encounter forms as directed by the Patient Accounting Office. Check patients out of the clinical site by processing the paperwork, scheduling follow up visits and entering the charge for the visit.. Photocopy, fax and file as required. Process outgoing mail and distribute incoming mail. Initiate and follow through on referral authorization calls to insurance carriers as necessary. Type correspondence as directed. Filing as required. Prepare initial patient medical record. Respond to routine requests for information in a timely manner following procedure/guidelines. Reduce inquiries to others when information is readily available through other means. Maintain equipment and report broken or missing equipment to manager as soon as possible. Willingly learns new skills, procedures, protocols as they are introduced; attends training and masters new software programs. May perform duties of Medical Assistant. Maintain work area in a neat and orderly fashion. Attend meetings as required. Demonstrate flexibility to perform duties wherever volume deems it necessary within the office. BASIC KNOWLEDGE: High school diploma or GED. Knowledge of medical office procedures and terminology. Knowledge of grammar, spelling and punctuation to document patient information and type correspondence. Skill in greeting patients and answering telephones with a strong customer service focus. Skill in operating a variety of office equipment such as copier, facsimile machine and computer. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions given in English. Ability to sort and file by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.). EXPERIENCE: Minimum one-year secretarial experience preferably in a medical setting. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDEPENDENT ACTION: Work is performed under general supervision, with some independent judgment exercised in determining priorities. SUPERVISORY RESPONSIBILITY: None. Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions. We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Medicine welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions. Brown Physicians, Inc. will join Brown Health Medical Group/Brown University Health effective December 28, 2025. As part of this integration, there may be changes to our application process. Depending on timing, candidates may be asked to re-submit their application through the Brown University Health system. We appreciate your understanding and continued interest in joining our team during this exciting time of growth.

Job Description Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. Job Responsibilities: The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations. Benefits: BCBS Heath Insurance Dental Insurance Vision Insurance Short and Long Term Disability Insurance Flexible Spending Account Life/AD&D Insurance 401(k) and Profit Sharing Vacation Time Sick Time 10 Paid Holidays per year

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Centralized Scheduler Hours: 40hrs Shift: Day shift, 8:00am - 4:30pm and 8:30am - 5:00pm Location: Southcoast Business Center - Fairhaven, MA (Possibility of Hybrid) A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under direction of Pt Access TL & Manager or designee, perform a wide variety of duties to secure optimal revenue for services performed at Southcoast facilities. Duties consist of entering orders, scheduling/cancelling/rescheduling appointments and surgeries, completing a full pre-registration including documenting demographic and verifying insurance information. Determining patient liability prior to service on self-pay and out of network patients by creating estimate based on individual payer and notifying patients of their potential liability in accordance with Federal & State regulations and collect payment electronically. Obtains required prior authorization for out of network payers prior to scheduling. Monitor for Medical Necessity compliance and Status C review on surgical cases. Works closely with OR and Ancillary depts to ensure continuity of care and to avoid scheduling conflicts. Knowledgeable in CPT & ICD10 coding for medical necessity requirements. Qualifications * Associates Degree in a related field or equivalent combination of education and experience is required; Bachelors Degree preferred. * Certificate in Medical Terminology is required. * Coding experience is preferred. * Strong keyboard skills with the ability to type 40 words per minute. * Proven exceptional customer service skills. * Ability to communicate with physicians, patients and third-party payers. * Proficient with navigating multiple payer portals and web-based tools. * Over three years of healthcare experience focusing on revenue cycle activities is preferred. * Medical Terminology Certificate preferred. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $18.88 - USD $30.44 /Hr.

Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. On-site on the island of Nantucket, Full-time, Day shift, Clinic setting Job Summary Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments and diagnostic testing, referrals, and other managed care related issues. The Patient Services Coordinator is responsible for front desk greeting, check in, check out, scheduling patient appointments, diagnostic testing, coordinating referral, authorizations, and managed care related issues. This position is responsible for managing the day-to-day patient flow at time of check-in and check-out. The Patient Services Coordinator is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. The Patient Services Coordinator will work with colleagues and clinicians in one or a combination of ambulatory settings. Qualifications Required Competencies: Service Excellence * Demonstrates a commitment to the NCH/NCMG Mission, Standards of Behaviors, and department service vision. * Enthusiastically connects with a diverse population of patients, caregivers, and colleagues. * Prioritizes work in alignment with the needs of the patients, family members, caregivers, and colleagues. * Ability to maintain a high level of professionalism and handles all situations diplomatically and courteously. * Consistently maintains a comfortable, clean, and safe setting. * Adheres to department dress policy. Attention to Detail * Adheres to assigned schedules to ensure appropriate staffing coverage. * Performs all check-in and check-out functions. * Receives and responds to internal and external telephone calls from patients, caregivers, coworkers and other departments. * Schedules all forms of ambulatory patient appointments. * Responsible for collecting patient payments. Communication * Demonstrates strong verbal and written skills. * Provides accurate information and clear explanations regarding appointment requirements, instructions, policies, and procedures. * Adapts communication style to varying customer needs. * Employs active listening skills. Collaboration & Teamwork * Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team. * Offers and seeks assistance to and from coworkers that supports the team and ensures that patient needs are not compromised. * Provides cross coverage during unexpected and scheduled absences. * Participates in department initiatives and contributes to the team's success. * Acts as a liaison between key departments, providers, and coworkers. * Assists in mentoring new staff as directed. Flexibility & Resilience * Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, caregivers, and colleagues. This includes cross coverage with other ambulatory departments when necessary. * Responds to change with a positive attitude and remains open-minded. * Demonstrates ability to rebound quickly when confronted with challenging situations. * Demonstrates a willingness to learn. General Responsibilities: * Has primary responsibility for scheduling and rescheduling patient appointments in accordance with established guidelines. Utilizes wait list to fill cancelled appointments. * Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone to include the "MD access line." * Conducts appointment confirmation calls and sends confirmation letters when applicable. * Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day and correct demographic and insurance information is in place. * Understand HMO, managed care, and other third-party insurers. Function as a patient resource around managed care plans, and insurance and referral issues with the knowledge to perform electronic insurance verification. Understand financial services and self-pay resources, and to provide patients with information as needed. * Greets patients and visitors. Performs all patient check-in duties including payment collection, informing patients of anticipated wait times, and collecting and ensuring all necessary paperwork is completed. * Provides cross coverage as necessary, including lunch and vacation coverage. * Monitors Televox for patient appointment confirmations. * Works closely with other Nantucket Cottage Medical Group/Nantucket Cottage Hospital departments to schedule visits. * Coordinates interpreter services and patient transportation, as necessary. * Prints pre-visit summary and labels at check-in and after visit summary upon check-out with-in the hospital campus. * Obtains pertinent new patient information. * Schedules ancillary appointments. * Responsible for assisting and obtaining appropriate referral information from referral source. * Pre-screens incoming referrals according to selection criteria. * Coordinates prior authorizations. * Coordinates medical documentation, scanning and indexing into the electronic medical record. * Effectively navigates Epic, legacy systems, Patient Gateway, and MS Office suite technology systems. May function as a super-user as applicable. * Responsible for sorting mail, incoming electronic fax queues and directs correspondence to the appropriate recipient. * Monitors and manages Patient Gateway daily. * Coordinates clinical and/or physician administrative schedules. * Maintains patient confidentiality in compliance with HIPAA guidelines. * Perform other duties as assigned. Essential Qualifications, Knowledge, Skills, and Abilities Required for the Position Interpersonal requirements: * Must demonstrate strong interpersonal skills and be able to work cooperatively as part of a team and to work independently. Requires strong communication skills and good command of the English language. * Must be able to communicate effectively and professionally with internal and external customers. Technical requirements: * Proficiency with MS Windows and strong keyboard skills. Demonstrated understanding of managed care and other insurance plans. Knowledge of HIPAA Confidentiality and Privacy Policies. Requires understanding of NCH/NCMG emergency protocols. Scheduling systems knowledge preferred. Knowledge of medical terminology and Epic systems experience desirable. Environmental requirements: * Fast paced practice environment handling multiple demands. Exceptional organizational skills and flexibility to manage multiple tasks simultaneously. Must demonstrate acumen for attention to detail. Must be able to exercise appropriate judgment as necessary and strong problem-solving skills. Requires ability to adapt positively to changes related to policies, procedures, regulations, and staffing. Ability to: * Ability to tactfully communicate with both internal and external customers. * Ability to handle stress and work in emergency situations. * Ability to use of fingers and hands to operate all department-related equipment and to perform all job duties. Additionally, must use beeper, telephone, calculator, fax, and other related office equipment. * Ability to frequently bend, using back and knees. * Ability to stand and walk 40%, sit 60% of the time. Ability to frequently climb, bend, reach, stoop, squat, help lift objects from five to fifty pounds and move patients via wheelchair or stretcher. * Ability to present themselves in a professional manner. * Ability to work both independently or with a team approach. * Demonstrated ability to work effectively and courteously with various groups of patients, staff, and providers. * Demonstrated ability to problem solve and functions as a resource to other members of the team and resolve complex issues on behalf of the providers and the patients. Credentials and Experience Required * Associate degree in Secretarial Science/Business, or a secretarial training certificate program, preferred. Highschool diploma required. * English language proficiency in speaking, reading, writing, and typing is required. * Medical experience in a Doctor's office is strongly preferred. * Minimum of 2 years secretarial experience or equivalent in a medical or health care related setting preferred. * Demonstrates excellent Customer Service skills. * Computer skills including MS Office necessary to utilize multiple programs required. * Valid driver's license preferred to run errands locally or if delivery of equipment is required. Special Requirements * Days, evenings, weekends, and holidays required for this position. * Must be available to work in the case of a declared hospital emergency. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 57 Prospect Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.85 - $49.08/Hourly Grade SN1S10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Job Title: Front Desk Receptionist Job Type: Full-Time Schedule: Monday-Friday 8:00am-5:00pm About Us: We are a friendly and patient-focused dental practice dedicated to providing exceptional care in a comfortable and professional environment. Our team values collaboration, compassion, and customer service. We are currently seeking a reliable, organized, and personable Front Desk Receptionist to be the welcoming face of our office. Position Summary: As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in ensuring smooth day-to-day operations by managing appointments, handling patient inquiries, and supporting the clinical team with administrative needs. Key Responsibilities: Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls and respond to voicemails and emails in a timely and professional manner Schedule, confirm, and modify patient appointments Verify insurance information, update changes, calculate and collect co-pays or outstanding balances Maintain patient records and ensure accuracy in data entry and documentation Handle incoming and outgoing mail and correspondence Assist with billing and claims processing as needed Maintain a clean and organized front desk area Follow HIPAA guidelines and maintain patient confidentiality Qualifications: High school diploma or equivalent required Prior experience in a dental or medical office required Familiarity with dental software is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Friendly, professional, and customer-service oriented attitude What We Offer: Competitive pay $22.00-28.00 per hour Paid time off and holidays A supportive and team-oriented work environment Benefits: Health Insurance, Vision, Employee Dental Program and 401k How to Apply: Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the position to Human Resources Department Emilee Hines ******************* .

Come join one of the area's largest employers! See everything going at LifeStream on our Facebook and Instagram page Schedule is: Mon-Fri 8a-4p Hourly rate starts at $23, MAP *certification required* LifeStream is an equal opportunity employer ESSENTIAL DUTIES AND RESPONSIBILITIES: In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live. The day to day operations of the residential home will reflect an environment that values respect, dignity, and privacy. Direct support professionals recognize the unique gifts, preferences and needs of each person supported. They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment Assist all individuals with their daily needs and ensure that all activities are reflective of their choices. A full job description is available upon interview. QUALIFICATIONS AND REQUIREMENTS: Valid Driver's license Once hired, must attend LifeStream orientation and trainings. Access to a vehicle EDUCATION and/or EXPERIENCE: No experience is required to qualify for these positions. You need a high school diploma or GED.

Job DescriptionBenefits: Simple IRA matching Simple IRA Paid time off We are seeking a highly organized and customer-focused Dental Front Desk Representative to join our team. As the first point of contact for patients, you will be responsible for providing exceptional patient care, managing front office operations, and ensuring a smooth flow of patient appointments and services. Key Responsibilities: Greet patients warmly and professionally, checking them in and out of appointments Answer phone calls, responding to patient inquiries and scheduling appointments Manage patient records including updating treatment plans Coordinate and schedule appointments with dentists and hygienists Verify patient insurance coverage and benefits, preparing necessary paperwork and claims Handle billing and payment processing, resolving any discrepancies or issues Maintain a clean and organized front office environment, ensuring a professional atmosphere Provide general administrative support to the dental team, as needed Develop and maintain relationships with patients, fostering a positive and welcoming experience Requirements: Dental Front office experience required; dental assisting experience preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities Proficiency in dental software and electronic health records (EHRs) Experience with dental insurance billing required; medical billing experience helpful Basic math skills and attention to detail for accurate billing and payment processing Ability to maintain confidentiality and handle sensitive patient information Basic knowledge of dental terminology and procedures Work Environment: Our dental office is a busy, modern facility with a friendly and supportive team The front desk is the hub of our office, requiring strong organizational and communication skills Office Schedule: Monday: 8:00-5:00 Tuesday: 10:00-7:00 Wednesday: 9:00-5:00 Thursday: 8:00-5:00 3rd Saturday of every month: 8:45-4:15 *ending times may vary depending on end of day responsibilities **office hours change to 9:00-5:00 during summer hours If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity!

The Providence Center helps adults, adolescents and children affected by psychiatric illnesses, emotional problems and addictions by providing treatment and supportive services within a community setting. The Lead Medical Office Specialist works closely with Specialist Team and Revenue Cycle to ensure all insurance issues are resolved in a timely manner. Serves as a resource to management and clinical staff if insurance questions arise. Meets with Clinical Management teams if necessary to discuss insurance issues. Train Medical Office Specialists and create Tip Sheets for staff. Attend Administrative / Billing meetings when needed. Works onsite Monday through Friday from 7:30am-3:30pm. Duties and Responsibilities: Coordinate day-to-day operations of the Specialist Teams, train staff when necessary, and ensure timely completion of tasks. Problem-solve when necessary and continually improve processes. Ensure updated information is obtained and communicated to all Specialists regarding insurances and services. Contact insurance and managed care companies, and other reimbursement sources pertaining to authorization for services and benefits, as appropriate. Troubleshoot insurance and authorization issues. Oversee work queues daily to ensure compliance. Work on provider templates, blocking, recurring. Provide timely responses to questions regarding insurance coverages. Provide coverage for specialists and/or medical office assistants during leave of absence or scheduled time off when needed. Complete monthly Federal Meal Program by the 5th of each month Complete monthly billing through DCYF Portal by 5th of each month Ensure up to date knowledge about insurances and advise clinicians when authorization might be needed for additional sessions. Perform special projects to support Director, Sr. Operations Manager and Asst. Office Manager. Attend mandatory in-service trainings and other required trainings. Provide training to other support staff as needed. Other duties as assigned. Requirements: High School or GED required, additional education a plus. Minimum 1 to 3 Years of third-party reimbursement in a busy setting or equivalent combination of education and experience. General computer experience is also required. Initiative, good judgment and dependability. Ability to prioritize and handle multiple assignments. Must possess good typing skills as well as good spelling and grammar. Excellent communication skills are a must. Excellent customer service skills. Bilingual Spanish preferred. Manual dexterity and mobility required. While performing the major responsibilities of this position, the incumbent must be able to regularly sit, stand or walk, and occasionally reach for prolonged periods of time. Must be able to lift, push, move and/or carry supplies or equipment up to 25 pounds, and occasionally be able to bend, stoop, crouch or kneel. Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. Ortho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community. What you'll do: The Front Desk Specialist is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The Receptionist also directs vendors and visitors as needed to proper contacts. Responsibilities/Duties: * Greet patients in a prompt, courteous and helpful manner. * Accurately and expeditiously register and update patients' demographic information. * Verify insurance eligibility and benefits and document appropriately. * Obtain and document referrals. * Ability to triage patients and appropriately schedule them. * Notify patients of and collect on copays and past due balances. * Check out procedures including scheduling future appointments and outside testing. * Other duties as assigned.

The Role: Dental Dreams LLC in Fall River, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: The Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Minimum one year of experience in a recent job. - Required Customer Service experience Receptionist Experience We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Part-time Description Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We're on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need. Fit Factory is looking for a friendly, upbeat and personable individual to become a part of our Fit Fam! The ideal candidate(s) for this position, possesses a positive attitude and enjoys interacting with others on a daily basis. If you are looking to gain experience in customer relations, fitness, or management, this is perfect for you! We are looking for someone to join our Fit Fam who is able to open the gym on weekends by 7am. Essential Duties and Responsibilities: Responsible for providing the first positive impression of our health club. Responsible for opening the club every morning on time prior to open time. Interact with customers by telephone or in person to provide information about Fit Factory and rectify concerns. Check to ensure that appropriate changes were made to resolve customers' problems. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Maintaining a clean work environment. Benefits: A FUN work environment! Casual dress-code. A supportive team to help you learn and grow.: Experience in a luxury, full-service health club. Flexible schedule and competitive pay. Ability to grow with the company! Requirements Physical Functions: Ability to stand and/or walk for an entire shift. Ability to occasionally bend at waist with some twisting up to one hour of workday. Minimum Qualifications: At least 6 months of Face To Face Retail Customer Service experience. Average to above average computer skills. Please apply by submitting your resume and your working availability Only candidates with that information will be considered Benefits: 401(k) Employee discount Flexible schedule Weekly day range: Monday to Friday Weekend availability Experience: health club: 1 year (Preferred) sales: 1 year (Preferred Salary Description $15-$17/hr

Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Year round, evening/nights, per diem Job Summary Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments and diagnostic testing, referrals, and other managed care related issues. The Patient Services Coordinator is responsible for front desk greeting, check in, check out, scheduling patient appointments, diagnostic testing, coordinating referral, authorizations, and managed care related issues. This position is responsible for managing the day-to-day patient flow at time of check-in and check-out. The Patient Services Coordinator is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. The Patient Services Coordinator will work with colleagues and clinicians in one or a combination of ambulatory settings. Qualifications Required Competencies: Service Excellence Demonstrates a commitment to the NCH/NCMG Mission, Standards of Behaviors, and department service vision. Enthusiastically connects with a diverse population of patients, caregivers, and colleagues. Prioritizes work in alignment with the needs of the patients, family members, caregivers, and colleagues. Ability to maintain a high level of professionalism and handles all situations diplomatically and courteously. Consistently maintains a comfortable, clean, and safe setting. Adheres to department dress policy. Attention to Detail Adheres to assigned schedules to ensure appropriate staffing coverage. Performs all check-in and check-out functions. Receives and responds to internal and external telephone calls from patients, caregivers, coworkers and other departments. Schedules all forms of ambulatory patient appointments. Responsible for collecting patient payments. Communication Demonstrates strong verbal and written skills. Provides accurate information and clear explanations regarding appointment requirements, instructions, policies, and procedures. Adapts communication style to varying customer needs. Employs active listening skills. Collaboration & Teamwork Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team. Offers and seeks assistance to and from coworkers that supports the team and ensures that patient needs are not compromised. Provides cross coverage during unexpected and scheduled absences. Participates in department initiatives and contributes to the team's success. Acts as a liaison between key departments, providers, and coworkers. Assists in mentoring new staff as directed. Flexibility & Resilience Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, caregivers, and colleagues. This includes cross coverage with other ambulatory departments when necessary. Responds to change with a positive attitude and remains open-minded. Demonstrates ability to rebound quickly when confronted with challenging situations. Demonstrates a willingness to learn. General Responsibilities: Has primary responsibility for scheduling and rescheduling patient appointments in accordance with established guidelines. Utilizes wait list to fill cancelled appointments. Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone to include the “MD access line.” Conducts appointment confirmation calls and sends confirmation letters when applicable. Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day and correct demographic and insurance information is in place. Understand HMO, managed care, and other third-party insurers. Function as a patient resource around managed care plans, and insurance and referral issues with the knowledge to perform electronic insurance verification. Understand financial services and self-pay resources, and to provide patients with information as needed. Greets patients and visitors. Performs all patient check-in duties including payment collection, informing patients of anticipated wait times, and collecting and ensuring all necessary paperwork is completed. Provides cross coverage as necessary, including lunch and vacation coverage. Monitors Televox for patient appointment confirmations. Works closely with other Nantucket Cottage Medical Group/Nantucket Cottage Hospital departments to schedule visits. Coordinates interpreter services and patient transportation, as necessary. Prints pre-visit summary and labels at check-in and after visit summary upon check-out with-in the hospital campus. Obtains pertinent new patient information. Schedules ancillary appointments. Responsible for assisting and obtaining appropriate referral information from referral source. Pre-screens incoming referrals according to selection criteria. Coordinates prior authorizations. Coordinates medical documentation, scanning and indexing into the electronic medical record. Effectively navigates Epic, legacy systems, Patient Gateway, and MS Office suite technology systems. May function as a super-user as applicable. Responsible for sorting mail, incoming electronic fax queues and directs correspondence to the appropriate recipient. Monitors and manages Patient Gateway daily. Coordinates clinical and/or physician administrative schedules. Maintains patient confidentiality in compliance with HIPAA guidelines. Perform other duties as assigned. Essential Qualifications, Knowledge, Skills, and Abilities Required for the Position Interpersonal requirements: Must demonstrate strong interpersonal skills and be able to work cooperatively as part of a team and to work independently. Requires strong communication skills and good command of the English language. Must be able to communicate effectively and professionally with internal and external customers. Technical requirements: Proficiency with MS Windows and strong keyboard skills. Demonstrated understanding of managed care and other insurance plans. Knowledge of HIPAA Confidentiality and Privacy Policies. Requires understanding of NCH/NCMG emergency protocols. Scheduling systems knowledge preferred. Knowledge of medical terminology and Epic systems experience desirable. Environmental requirements: Fast paced practice environment handling multiple demands. Exceptional organizational skills and flexibility to manage multiple tasks simultaneously. Must demonstrate acumen for attention to detail. Must be able to exercise appropriate judgment as necessary and strong problem-solving skills. Requires ability to adapt positively to changes related to policies, procedures, regulations, and staffing. Ability to: Ability to tactfully communicate with both internal and external customers. Ability to handle stress and work in emergency situations. Ability to use of fingers and hands to operate all department-related equipment and to perform all job duties. Additionally, must use beeper, telephone, calculator, fax, and other related office equipment. Ability to frequently bend, using back and knees. Ability to stand and walk 40%, sit 60% of the time. Ability to frequently climb, bend, reach, stoop, squat, help lift objects from five to fifty pounds and move patients via wheelchair or stretcher. Ability to present themselves in a professional manner. Ability to work both independently or with a team approach. Demonstrated ability to work effectively and courteously with various groups of patients, staff, and providers. Demonstrated ability to problem solve and functions as a resource to other members of the team and resolve complex issues on behalf of the providers and the patients. Credentials and Experience Required Associate degree in Secretarial Science/Business, or a secretarial training certificate program, preferred. Highschool diploma required. English language proficiency in speaking, reading, writing, and typing is required. Medical experience in a Doctor's office is strongly preferred. Minimum of 2 years secretarial experience or equivalent in a medical or health care related setting preferred. Demonstrates excellent Customer Service skills. Computer skills including MS Office necessary to utilize multiple programs required. Valid driver's license preferred to run errands locally or if delivery of equipment is required. Special Requirements Days, evenings, weekends, and holidays required for this position. Must be available to work in the case of a declared hospital emergency. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 57 Prospect Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Evening (United States of America) Pay Range $25.85 - $49.08/Hourly Grade SN1S10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Description Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations. This is a full-time, 40 hours/week position (8:00AM-4:30PM Monday-Friday) supporting the Renal division in Warwick. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Greet patients and visitors promptly. Assist patients and family members or other customers with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Confirm patient appointments in advance of visit. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Schedule patient appointments Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.). Check patients into clinical office by updating patient demographic information and “arriving” the patient in the software. Verify insurance information at each patient visit. Review encounter forms to ensure accurate diagnostic/treatment codes are applied. Collect payments (co-pays) for services rendered when applicable (at check in or at check out.) Reconcile encounter forms and payment collection on a daily basis. Document and log unused encounter forms as directed by the Patient Accounting Office. Check patients out of the clinical site by processing the paperwork, scheduling follow up visits and entering the charge for the visit.. Photocopy, fax and file as required. Process outgoing mail and distribute incoming mail. Initiate and follow through on referral authorization calls to insurance carriers as necessary. Type correspondence as directed. Filing as required. Prepare initial patient medical record. Respond to routine requests for information in a timely manner following procedure/guidelines. Reduce inquiries to others when information is readily available through other means. Maintain equipment and report broken or missing equipment to manager as soon as possible. Willingly learns new skills, procedures, protocols as they are introduced; attends training and masters new software programs. May perform duties of Medical Assistant. Maintain work area in a neat and orderly fashion. Attend meetings as required. Demonstrate flexibility to perform duties wherever volume deems it necessary within the office. BASIC KNOWLEDGE: High school diploma or GED. Knowledge of medical office procedures and terminology. Knowledge of grammar, spelling and punctuation to document patient information and type correspondence. Skill in greeting patients and answering telephones with a strong customer service focus. Skill in operating a variety of office equipment such as copier, facsimile machine and computer. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions given in English. Ability to sort and file by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.). EXPERIENCE: Minimum one-year secretarial experience preferably in a medical setting. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDEPENDENT ACTION: Work is performed under general supervision, with some independent judgment exercised in determining priorities. SUPERVISORY RESPONSIBILITY: None. Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions. We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Medicine welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions. Brown Physicians, Inc. will join Brown Health Medical Group/Brown University Health effective December 28, 2025. As part of this integration, there may be changes to our application process. Depending on timing, candidates may be asked to re-submit their application through the Brown University Health system. We appreciate your understanding and continued interest in joining our team during this exciting time of growth.

Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. Job Responsibilities: The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations. Benefits: BCBS Heath Insurance Dental Insurance Vision Insurance Short and Long Term Disability Insurance Flexible Spending Account Life/AD&D Insurance 401(k) and Profit Sharing Vacation Time Sick Time 10 Paid Holidays per year

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Centralized Scheduler-Rehab Hours: 40hrs Shift: Day shift; 8:30am - 5:00pm Location: Charlton Memorial Hospital - Fall River, MA A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Operations Team Leader of Rehab Services. Perform a variety of duties to secure optimal revenue for all services performed at Southcoast Health Rehab Services. Duties consist of entering orders, scheduling, cancelling and rescheduling appointments. Completing a full pre-registration including documenting demographics and verifying insurance information. Resolving work queues, faxing, scanning, indexing, transcribing and utilization of On Base. Obtaining valid orders, communicating with clinicians, patients and customers regarding appt dates and times. Qualifications * Equal to completion of four years of high school plus additional specialized courses or training, secretarial school, diploma, or medical office certification. * Duties require knowledge of medical terminology. * Proficient keyboarding skills are essential. * Must possess strong reasoning and critical thinking skills. * Proficient in use of software applications such as e-mail, Word, Excel, EHR. * Exceptional customer service skills are required. * Over three years of related medical office work experience is preferred. Associates degree preferred. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. * Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.86 - USD $28.76 /Hr.

Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Year-round on Nantucket, 40 hours per week, Call center Job Summary Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments and diagnostic testing, referrals, and other managed care related issues. The Patient Services Coordinator is responsible for front desk greeting, check in, check out, scheduling patient appointments, diagnostic testing, coordinating referral, authorizations, and managed care related issues. This position is responsible for managing the day-to-day patient flow at time of check-in and check-out. The Patient Services Coordinator is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. The Patient Services Coordinator will work with colleagues and clinicians in one or a combination of ambulatory settings. Qualifications Required Competencies: Service Excellence * Demonstrates a commitment to the NCH/NCMG Mission, Standards of Behaviors, and department service vision. * Enthusiastically connects with a diverse population of patients, caregivers, and colleagues. * Prioritizes work in alignment with the needs of the patients, family members, caregivers, and colleagues. * Ability to maintain a high level of professionalism and handles all situations diplomatically and courteously. * Consistently maintains a comfortable, clean, and safe setting. * Adheres to department dress policy. Attention to Detail * Adheres to assigned schedules to ensure appropriate staffing coverage. * Performs all check-in and check-out functions. * Receives and responds to internal and external telephone calls from patients, caregivers, coworkers and other departments. * Schedules all forms of ambulatory patient appointments. * Responsible for collecting patient payments. Communication * Demonstrates strong verbal and written skills. * Provides accurate information and clear explanations regarding appointment requirements, instructions, policies, and procedures. * Adapts communication style to varying customer needs. * Employs active listening skills. Collaboration & Teamwork * Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team. * Offers and seeks assistance to and from coworkers that supports the team and ensures that patient needs are not compromised. * Provides cross coverage during unexpected and scheduled absences. * Participates in department initiatives and contributes to the team's success. * Acts as a liaison between key departments, providers, and coworkers. * Assists in mentoring new staff as directed. Flexibility & Resilience * Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, caregivers, and colleagues. This includes cross coverage with other ambulatory departments when necessary. * Responds to change with a positive attitude and remains open-minded. * Demonstrates ability to rebound quickly when confronted with challenging situations. * Demonstrates a willingness to learn. General Responsibilities: * Has primary responsibility for scheduling and rescheduling patient appointments in accordance with established guidelines. Utilizes wait list to fill cancelled appointments. * Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone to include the "MD access line." * Conducts appointment confirmation calls and sends confirmation letters when applicable. * Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day and correct demographic and insurance information is in place. * Understand HMO, managed care, and other third-party insurers. Function as a patient resource around managed care plans, and insurance and referral issues with the knowledge to perform electronic insurance verification. Understand financial services and self-pay resources, and to provide patients with information as needed. * Greets patients and visitors. Performs all patient check-in duties including payment collection, informing patients of anticipated wait times, and collecting and ensuring all necessary paperwork is completed. * Provides cross coverage as necessary, including lunch and vacation coverage. * Monitors Televox for patient appointment confirmations. * Works closely with other Nantucket Cottage Medical Group/Nantucket Cottage Hospital departments to schedule visits. * Coordinates interpreter services and patient transportation, as necessary. * Prints pre-visit summary and labels at check-in and after visit summary upon check-out with-in the hospital campus. * Obtains pertinent new patient information. * Schedules ancillary appointments. * Responsible for assisting and obtaining appropriate referral information from referral source. * Pre-screens incoming referrals according to selection criteria. * Coordinates prior authorizations. * Coordinates medical documentation, scanning and indexing into the electronic medical record. * Effectively navigates Epic, legacy systems, Patient Gateway, and MS Office suite technology systems. May function as a super-user as applicable. * Responsible for sorting mail, incoming electronic fax queues and directs correspondence to the appropriate recipient. * Monitors and manages Patient Gateway daily. * Coordinates clinical and/or physician administrative schedules. * Maintains patient confidentiality in compliance with HIPAA guidelines. * Perform other duties as assigned. Essential Qualifications, Knowledge, Skills, and Abilities Required for the Position Interpersonal requirements: * Must demonstrate strong interpersonal skills and be able to work cooperatively as part of a team and to work independently. Requires strong communication skills and good command of the English language. * Must be able to communicate effectively and professionally with internal and external customers. Technical requirements: * Proficiency with MS Windows and strong keyboard skills. Demonstrated understanding of managed care and other insurance plans. Knowledge of HIPAA Confidentiality and Privacy Policies. Requires understanding of NCH/NCMG emergency protocols. Scheduling systems knowledge preferred. Knowledge of medical terminology and Epic systems experience desirable. Environmental requirements: * Fast paced practice environment handling multiple demands. Exceptional organizational skills and flexibility to manage multiple tasks simultaneously. Must demonstrate acumen for attention to detail. Must be able to exercise appropriate judgment as necessary and strong problem-solving skills. Requires ability to adapt positively to changes related to policies, procedures, regulations, and staffing. Ability to: * Ability to tactfully communicate with both internal and external customers. * Ability to handle stress and work in emergency situations. * Ability to use of fingers and hands to operate all department-related equipment and to perform all job duties. Additionally, must use beeper, telephone, calculator, fax, and other related office equipment. * Ability to frequently bend, using back and knees. * Ability to stand and walk 40%, sit 60% of the time. Ability to frequently climb, bend, reach, stoop, squat, help lift objects from five to fifty pounds and move patients via wheelchair or stretcher. * Ability to present themselves in a professional manner. * Ability to work both independently or with a team approach. * Demonstrated ability to work effectively and courteously with various groups of patients, staff, and providers. * Demonstrated ability to problem solve and functions as a resource to other members of the team and resolve complex issues on behalf of the providers and the patients. Credentials and Experience Required * Associate degree in Secretarial Science/Business, or a secretarial training certificate program, preferred. Highschool diploma required. * English language proficiency in speaking, reading, writing, and typing is required. * Medical experience in a Doctor's office is strongly preferred. * Minimum of 2 years secretarial experience or equivalent in a medical or health care related setting preferred. * Demonstrates excellent Customer Service skills. * Computer skills including MS Office necessary to utilize multiple programs required. * Valid driver's license preferred to run errands locally or if delivery of equipment is required. Special Requirements * Days, evenings, weekends, and holidays required for this position. * Must be available to work in the case of a declared hospital emergency. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 57 Prospect Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.10 - $46.72/Hourly Grade SN1S10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations. This is a full-time, 40 hours/week position (8:00AM-4:30PM Monday-Friday) supporting the Renal division in Warwick. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Greet patients and visitors promptly. Assist patients and family members or other customers with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Confirm patient appointments in advance of visit. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Schedule patient appointments Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.). Check patients into clinical office by updating patient demographic information and “arriving” the patient in the software. Verify insurance information at each patient visit. Review encounter forms to ensure accurate diagnostic/treatment codes are applied. Collect payments (co-pays) for services rendered when applicable (at check in or at check out.) Reconcile encounter forms and payment collection on a daily basis. Document and log unused encounter forms as directed by the Patient Accounting Office. Check patients out of the clinical site by processing the paperwork, scheduling follow up visits and entering the charge for the visit.. Photocopy, fax and file as required. Process outgoing mail and distribute incoming mail. Initiate and follow through on referral authorization calls to insurance carriers as necessary. Type correspondence as directed. Filing as required. Prepare initial patient medical record. Respond to routine requests for information in a timely manner following procedure/guidelines. Reduce inquiries to others when information is readily available through other means. Maintain equipment and report broken or missing equipment to manager as soon as possible. Willingly learns new skills, procedures, protocols as they are introduced; attends training and masters new software programs. May perform duties of Medical Assistant. Maintain work area in a neat and orderly fashion. Attend meetings as required. Demonstrate flexibility to perform duties wherever volume deems it necessary within the office. BASIC KNOWLEDGE: High school diploma or GED. Knowledge of medical office procedures and terminology. Knowledge of grammar, spelling and punctuation to document patient information and type correspondence. Skill in greeting patients and answering telephones with a strong customer service focus. Skill in operating a variety of office equipment such as copier, facsimile machine and computer. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions given in English. Ability to sort and file by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.). EXPERIENCE: Minimum one-year secretarial experience preferably in a medical setting. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDEPENDENT ACTION: Work is performed under general supervision, with some independent judgment exercised in determining priorities. SUPERVISORY RESPONSIBILITY: None. Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions. We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Medicine welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions. Brown Physicians, Inc. will join Brown Health Medical Group/Brown University Health effective December 28, 2025. As part of this integration, there may be changes to our application process. Depending on timing, candidates may be asked to re-submit their application through the Brown University Health system. We appreciate your understanding and continued interest in joining our team during this exciting time of growth.