Front desk coordinator jobs in New Philadelphia, OH - 180 jobs
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Community Support Services 4.3
Front desk coordinator job in Akron, OH
The Opportunity: We are seeking to hire a Receptionist to join our Health Center Administration. This individual will work in our main lobby, serving as the first person to greet clients, visitors, and family members. The Receptionist is responsible for checking these individuals in and notifying staff of their arrival. Our Receptionists are often the first people who agency visitors see - they reflect our mission of hope and recovery in their interactions with clients and visitors.
What You'll Do:
Maintain the registration process, including registering individuals when they arrive, notifying appropriate staff of the individual's arrival, and monitoring the flow of traffic.
Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff.
Schedule psychiatric appointments for clients and staff in online database (Credible), and notify appropriate staff about appointments.
Generate the Appointment Checklists for the following day's psychiatric appointments.
Update the Televox file for appointment reminders daily.
Retrieve overnight messages and route these to appropriate staff or return calls as necessary.
Maintain adequate supplies for the department, ordering additional supplies as needed.
Maintain Aldi vouchers, client checks, and bus tickets.
This position is full-time (40 hours a week) working normal business hours.
What We're Looking For:
High school diploma/GED required.
A minimum of three years clerical support experience, showing skills in data entry, alphabetical sorting, and more.
Basic switchboard/receptionist experience and scheduling experience preferred.
Strong customer service skills.
Excellent organizational, attention to detail and communication skills.
Ability to work in a team environment.
Commitment to confidentiality, following rules of HIPAA.
Proficiency in Microsoft Outlook.
Skill in managing time and meeting deadlines.
Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.
What We Offer:
Working within in a mission-driven, highly engaged environment
A supportive, professional workplace with excellent resources
Engaging, autonomous atmosphere
Professional Development Assistance and Education Assistance Program
Program-Site Eligibility for the Public Student Loan Forgiveness Program
401(k) with 5% employer contribution
10 paid holidays and 15+ days of PTO annually
Health, Dental, and Vision insurance
Subsidized membership to local YMCA branches
Life insurance and short- and long-term disability
Qualifications
Company's website: *************
Company's Facebook page: https://www.facebook.com/103**********47/
Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.
$23k-29k yearly est. 9d ago
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Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Front desk coordinator job in Medina, OH
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
Financial Aid and Registration Specialist
Stark State College 3.9
Front desk coordinator job in North Canton, OH
Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m.
Location: Main Campus, North Canton.
Pay: $37,808 to $49,151 commensurate with experience.
Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.
You'll be a great fit if:
You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success.
Typical Responsibilities Include:
* Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting.
* Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives.
* Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform.
* Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology.
* Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs.
To view the full job description, click here.
To be Considered You'll Need:
Associate degree required.
Two (2) years of experience in a fast-paced office/administrative environment required.
Preferred Qualifications (although not required):
Business or accounting fields preferred.
Two (2) years of experience in financial aid environment or higher education preferred, although not required.
Click Here to View Outstanding Benefits You Can Expect From Stark State College:
Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program
The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you.
We love meeting stellar candidates, so please don't hesitate to apply.
$37.8k-49.2k yearly 5d ago
Patient Care Coordinator - Columbiana, OH
Sonova
Front desk coordinator job in Columbiana, OH
Ohio Hearing & Audiology, part of AudioNova 905 Columbiana Canfield Rd. Columbiana, OH 44408 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$16-18 hourly 5d ago
Front Desk Agent
Salt Fork Lodge
Front desk coordinator job in Kimbolton, OH
Seeking candidates with outgoing, friendly personalities to be the “directors of first impressions” at our lodge!
will work 2nd shift from 3pm - 11pm. Weekend and holiday availability required.
The Hotel FrontDesk Agent is a crucial element to our success so if you possess the following skills we want you at our lodge!
Written and verbal communication skills with the ability to interact with all types of guests and to give direction as needed
Basic math & accounting skills
Ability to multi-task, make solid business decisions with minimal supervision and work well under pressure
Ability to stand for long periods of time
Strong computer knowledge using a windows environment
Friendly, outgoing "people" person with a good attitude and professionalism
Previous experience working with the public in a service provider industry; hospitality preferred.
Hours each week may vary depending on business levels.
As a FrontDesk Agent responsibilities include, but are not limited to:
Answering multi-line phones in a courteous, professional manner
Creating new reservations either in person, via email or by telephone
Greeting and registering guests into and out of the lodge in a friendly, efficient manner
Collecting and posting payments to group accounts or guest rooms
Providing information and assistance to all guests
Candidates must be 18 or older by start date. Previous customer service experience with cash handling required. Requires lifting, bending, stooping, pushing, pulling and standing for long periods of time.
Perks offered: Employee friendly environment, training opportunities, transfer opportunities, holiday pay, paid time off, meal plan, room, food & retail discounts, incentives, recreation facility usage, 401k, free overnight stays at the Great Ohio Lodges and 50% discounts on Regency Hotel Management properties
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$26k-31k yearly est. Auto-Apply 20d ago
Front Office Coordinator - Full Time
North Lake Physical Therapy
Front desk coordinator job in Toronto, OH
At Summit Physical Therapy, we take pride in delivering one-on-one attention and personal care in a positive and supportive atmosphere, efficiently and effectively. Since 1993, we have delivered thousands of healing treatments to northern West Virginia residents and now offer the same to those living in Southwestern Pennsylvania.
Summit Physical Therapy is a team of licensed physical therapists who use a unique combination of positive motivation, personal attention, and hands-on techniques to help thousands achieve healthier, more active lives. And behind the scenes, we have a highly trained staff of physical therapy assistants and professionals who keep our patients focused on recovery and our business running smoothly.
We've been voted #1 in the Ohio Valley since 1993 by the readers of Weirton Daily Times and Herald Star. Join our winning team by applying online today!
Job Description
Are you looking for a career where you can call your forever work home? Do you want to work with people that you consider family? Summit Physical Therapy seeks a motivated and enthusiastic individual to join our team as a
Front Office Coordinator.
Our facility is spacious and well-equipped, and we pride ourselves on our dedication to our patients by providing the best care possible.
Job Duties:
Greeting patients and providing outstanding customer service
Accounts Receivables, and Collections
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Competitive compensation
401k
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
$26k-35k yearly est. 1d ago
Front Office Coordinator - Full Time
Summit Physical Therapy
Front desk coordinator job in Toronto, OH
At Summit Physical Therapy, we take pride in delivering one-on-one attention and personal care in a positive and supportive atmosphere, efficiently and effectively. Since 1993, we have delivered thousands of healing treatments to northern West Virginia residents and now offer the same to those living in Southwestern Pennsylvania.
Summit Physical Therapy is a team of licensed physical therapists who use a unique combination of positive motivation, personal attention, and hands-on techniques to help thousands achieve healthier, more active lives. And behind the scenes, we have a highly trained staff of physical therapy assistants and professionals who keep our patients focused on recovery and our business running smoothly.
We've been voted #1 in the Ohio Valley since 1993 by the readers of Weirton Daily Times and Herald Star. Join our winning team by applying online today!
Job Description
Are you looking for a career where you can call your forever work home? Do you want to work with people that you consider family? Summit Physical Therapy seeks a motivated and enthusiastic individual to join our team as a Front Office Coordinator. Our facility is spacious and well-equipped, and we pride ourselves on our dedication to our patients by providing the best care possible.
Job Duties:
Greeting patients and providing outstanding customer service
Accounts Receivables, and Collections
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Competitive compensation
401k
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
$26k-35k yearly est. 10d ago
Medical Office Receptionist
CHC Addiction Services 4.2
Front desk coordinator job in Akron, OH
CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations, including greeting patients, answering phones, scheduling appointments, verifying insurance, and performing general administrative tasks to support clinical staff and ensure smooth office operations. Duties Include:
Greet and check in patients in a courteous and professional manner.
Answer multi-line phones, screen and direct calls, take messages.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance and obtain pre-authorizations when required.
Collect co-pays, balances, and other payments at the time of service.
Maintain patient records and ensure that necessary documents are completed.
Ensure HIPAA compliance and patient confidentiality at all times.
Communicate effectively with physicians, nurses, and other healthcare team members.
Maintain the reception area in a clean and organized manner.
Handle incoming and outgoing mail and faxes.
Assist with administrative duties such as data entry, filing, and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 1-2 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Why you would love it here:
Medical, dental and vision benefits for employees working 30+ hours weekly!
32 paid days off per year! (holidays, vacation, personal and sick days!)
Referral Bonuses!
403b, with company match after one year!
Professional licensure fee reimbursement!
Company Sponsored Training Opportunities - based on position
Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
$27k-33k yearly est. 41d ago
Dental Front Office
Keefe General Dentistry LLC
Front desk coordinator job in Massillon, OH
Job Description
We are looking to add a full time team member to our office that can multitask and help out in all aspects of the team environment. We are a private practice that offers comprehensive care to our patients. We welcome all experience levels to apply and can adapt the role to fit the right person.
Pay and hours can be negotiated as well based on experience and ability. We have an upbeat team atmosphere and want to keep up with the growth our practice is experiencing.
Duties for our Dental Front Office Include:
Welcome patients in the dental office
Prepare patients for treatments or checkups ensuring their comfort
Help with processing claims and payment
Audit and ensure chart and documentation accuracy
Help with office protocol and mini systems
Answer phones and schedule patients
Skills:
General Practice
Open Dental
3Shape
Dexis
Benefits:
401k
PTO
Bonuses
$26k-33k yearly est. 22d ago
Patient Access Representative I
Pomerene Hospital 4.0
Front desk coordinator job in Millersburg, OH
Pomerene Hospital, situated in Millersburg, Ohio, is a community-focused healthcare facility dedicated to providing quality medical services to the region. Known for its patient-centered approach, the hospital offers a range of services, including emergency and hospital medical care, surgical procedures, specialized treatments, as well as physician-based services. Pomerene plays a vital role in enhancing the well-being of its community, fostering a compassionate environment for patients and their families, serving out the mission of "caring for our community's health".
Today, Pomerene Hospital operates as a 55-bed, independent, not-for-profit rural community hospital. As one of the largest employers in Holmes County, Pomerene Hospital serves not only the local community but also residents from all neighboring counties.
Working with us you will be eligible for:
Medical, Dental, and Vision Insurance
Life Insurance
Voluntary Accident and Critical Illness Insurance
Short-Term Disability
FSA Options
403(b) with Employer Matching & Contributions
Employer-Paid Certifications
Tuition Reimbursement
Generous Paid Time Off
The Patient Account Representative interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, and benefits. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology.
Essential Functions:
Moves throughout the facility, appropriately assists in emergency drills and performs the physical requirements needed to deliver services as assigned.
Performs the manual and administrative responsibilities of this position according to hospital and department policy and procedure.
Provides a positive internal and external communication system for all customers.
Prioritizes tasks in a changing work environment and can perform work with frequent interruptions.
Demonstrates commitment to Pomerene Hospital's Values.
Delivers service that builds customer satisfaction.
Effective written and verbal communication skills
Ability to multitask within multiple accounts in high volume insurance verification processes.
Maintains productivity and quality expectations set forth by department.
Participates on committees and engages in continuous improvement efforts.
Ability to provide PBX operator functions
Qualifications:
High School Diploma/GED -Required
Healthcare/Medical Experience-Preferred
$29k-33k yearly est. Auto-Apply 8d ago
Patient Access II PRN 6a-6p float position
Wooster Community Hospital 3.7
Front desk coordinator job in Wooster, OH
Job Description
About the Role:
The Patient Access II PRN position at Wooster Community Hospital plays a critical role in ensuring a seamless and positive experience for patients as they enter the healthcare system. This role is responsible for accurately registering patients, verifying insurance information, and collecting necessary documentation to facilitate timely and efficient access to medical services. The position requires a strong attention to detail and the ability to handle sensitive patient information with confidentiality and professionalism. Working primarily during the 6 a.m. to 6 p.m. timeframe, the Patient Access II will collaborate closely with clinical and administrative teams to support patient flow and optimize operational efficiency. Ultimately, this role contributes significantly to patient satisfaction and the hospital's ability to deliver high-quality healthcare services.
Minimum Qualifications:
High school diploma or equivalent required.
Previous experience in patient registration, medical billing, or a related healthcare administrative role.
Basic knowledge of medical terminology and healthcare insurance processes.
Proficiency with electronic health record (EHR) systems and standard office software.
Strong communication skills and the ability to handle sensitive information confidentially.
Preferred Qualifications:
Associate degree or higher in healthcare administration or related field.
Experience working in a hospital or large healthcare facility environment.
Familiarity with insurance verification software and patient financial services.
Certification in patient access or healthcare administration (e.g., Certified Patient Access Representative).
Bilingual abilities to support diverse patient populations.
Responsibilities:
Register patients accurately and efficiently, ensuring all demographic and insurance information is complete and up to date.
Verify patient insurance eligibility and benefits prior to service delivery to minimize billing issues.
Collect co-pays, deductibles, and other payments as required, following hospital policies and procedures.
Maintain patient confidentiality and comply with HIPAA regulations in all interactions and documentation.
Communicate effectively with patients, families, and healthcare team members to resolve registration or insurance issues.
Assist in managing patient wait times and flow by coordinating with clinical departments and scheduling staff.
Document all patient interactions and transactions accurately in the hospital's electronic health record system.
Skills:
The required skills enable the Patient Access II to accurately and efficiently register patients, verify insurance coverage, and collect payments, which are essential for smooth patient intake and financial operations. Strong communication skills are used daily to interact compassionately and clearly with patients and healthcare team members, ensuring understanding and resolution of any issues. Proficiency with electronic health records and insurance verification tools allows the candidate to manage patient data securely and streamline administrative workflows. Attention to detail is critical in maintaining accurate records and compliance with healthcare regulations such as HIPAA. Preferred skills, such as bilingual communication and advanced certifications, enhance the ability to serve a diverse patient population and contribute to continuous improvement in patient access services.
8 hr shifts between 6a-630p
PRN- no set hours per week.
$29k-34k yearly est. 18d ago
Patient Care Coordinator
Sonrava
Front desk coordinator job in Fairlawn, OH
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava Health
Front desk coordinator job in Fairlawn, OH
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$22k-38k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Springvale Health Centers
Front desk coordinator job in Dover, OH
SpringVale Health Centers, Inc. is looking for a full-time FrontDesk Receptionist for the Medical office located in Dover. This position is responsible for providing organizational support services including greeting clients, scheduling client appointments, collecting payments, answering telephones, filing, financial updates and screenings, and general office duties to ensure efficient and effective agency operations.
Benefits include:
* Medical, Dental, and Vision
* Health Savings Account (HSA)
* Retirement plan with employer match
* Life Insurance/Voluntary Insurance
* Paid Holidays, Vacation, and Sick Time
* Personal Days
Qualifications:
High school diploma, plus six months clerical/receptionist experience required. Must maintain professionalism and welcoming attitude throughout the busy workday. Must have the ability to work both independently and within a team. Fluent in Spanish highly preferred.
SpringVale Health Center (SVHC) is an Equal Opportunity Employer. SVHC is highly committed to promoting and maintaining an atmosphere that is culturally inclusive and that welcomes diversity. Pre-employment drug screen, background check, and reference checks are required.
$25k-32k yearly est. 7d ago
Patient Care Coordinator
Cleartone Hearing Aid Services
Front desk coordinator job in Wooster, OH
Job DescriptionBenefits:
Training & development
Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays
Full-time employment with a regular schedule (Monday to Friday)
Patient Care CoordinatorFront Office Staff Position
Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community.
At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone.
Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success.
The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
Responsibilities include:
Warmly greeting patients and other visitors
Answering phones in a prompt and courteous manner
Outbound calling to current and prospective patients
Entering and updating all patient information including intake and insurance forms
Scheduling appointments
Receiving funds and processing payments
Maintaining excellent working relationships with patients, vendors, colleagues, etc.
Qualifications:
Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
Professional-level listening and problem-solving skills.
Strong ability to prioritize, multi-task and stay organized.
Must have consistent, punctual and reliable attendance.
At least 1 year of experience in a healthcare or office setting.
Minimum high school diploma.
Salary & Benefits:
Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment;
Paid holidays & PTO;
Part-time or full-time employment with a regular schedule (Monday to Friday)
$15.5-16.5 hourly 7d ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Front desk coordinator job in Wooster, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is part-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$20k-32k yearly est. 12d ago
Patient Encounter Specialist
OVP Health
Front desk coordinator job in Massillon, OH
Salary:
JOB DESCRIPTION: The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities of the office assistant are:
Register new patients.
Collect co-payments or balances on out-standing accounts.
Input insurance information
Scan a photo id and insurance card(s).
Check patients in and notify the nurse/provider that the patient is here and ready to be taken back.
Check patients out.
Answer all phone calls that come into your line.
Make follow up appointments per the providers instructions.
Help the provider in any way he/she might ask of you.
Be ready to type letters or send faxes for the provider or nurse if asked.
Take messages for other staff members and provider if the patient or person does not want to leave a voice message and make sure they are delivered to the correct person.
Send the task to the correct person that it should be sent to.
QUALIFICATIONS:
Must have at least a High School Diploma or G.E.D.
Working knowledge of how a medical office runs.
At least one year of experience working in the medical field would be preferred but not required.
CPR Certified preferred.
Our Mission
Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served , employees, and families.
CORE VALUES:
Moral, Ethical and Behavioral Guidelines
Family: OVP Health Care is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health Care we also believe that our coworkers, our persons served and our community are family. That means we will always treat you like family, no matter what health struggle you're facing.
Quality: In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served. Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible.
Community: At OVP Health Care, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health Care employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve.
Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health Care. We treat our coworkers, our persons served and our communities with honesty, trust and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward.
EEO Statement
OVP Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.In addition to federal law requirements, OVP Health Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.
OVP Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.Improper inference with the ability of OVP Health employees to perform their job duties may result in discipline up to and including discharge.
$30k-39k yearly est. 12d ago
Front desk agent 2nd shift flexible hours
Core Hotels and Resorts
Front desk coordinator job in Akron, OH
The FrontDesk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.
Essential functions
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
All hotel features/services, hours of operation.
All room types, numbers, layout, decor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in-house group activities, locations and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the FrontDesk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable frontdesk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.
Other duties as assigned
Qualifications
Education & experience
High school diploma or equivalent
Prior hospitality experience required
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
Previous experience with Windows, Office, and StayNTouch or similar property management system.
Work conditions
Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Requirements
Must be authorized to work in the United States
Must be able to communicate effectively in English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
$26k-32k yearly est. 9d ago
Front Desk-2nd Shift (3p-11p)
Nivea Hospitality
Front desk coordinator job in Wooster, OH
Join our FrontDesk/Guest Services Team! Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our FrontDesk Team at Comfort Suites in Wooster, Ohio!
About the Hotel: Comfort Suites is committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Essential Job Functions:
1. ** Check-in and Check-out** : Frontdesk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : FrontDesk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the frontdesk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : FrontDesk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures.
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : FrontDesk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role, as frontdesk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a frontdesk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
*** Must be able to work weekends***
Job Type: Part-time available
Starting rate: $12.00 an hour
Employee Benefits
Vison, Dental, Life Insurance and other supplemental benefits/Holiday pay (worked)/Employee and Friends & Family Choice Hotels travel discounts/Incentive program
Schedule:
minimum 8 hour shifts
Work Location: In person at 965 Dover Road Wooster OH, 44691
Nivea Hospitality (Comfort Suites) is an Equal Opportunity Employer
$12 hourly 60d+ ago
Front Desk Agent/Night Auditor
Innvite Hospitality
Front desk coordinator job in Zanesville, OH
Job Description
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep FrontDesk Area& Lobby Neat & Tidy and Clean Daily
Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
Operate Laundry as Directed
Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Job Posted by ApplicantPro
How much does a front desk coordinator earn in New Philadelphia, OH?
The average front desk coordinator in New Philadelphia, OH earns between $23,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in New Philadelphia, OH