Referral Coordinator
Front desk coordinator job in Leesburg, FL
Aegis Medical Group is a comprehensive healthcare network offering a wide range of medical services, including primary care, internal medicine, cardiology, endocrinology, and more. Our network also includes partnerships with home health providers, skilled nursing facilities, and outpatient therapies, ensuring seamless care transitions for our patients. With a commitment to respectful, efficient, and holistic healthcare, we strive to meet all medical needs within a supportive and collaborative environment. Our goal is to become the trusted home for your healthcare needs as we continue to expand our services to better serve our patients.
Role Description
This is a full-time, on-site role for a Referral Coordinator based in Leesburg, FL. The Referral Coordinator will be responsible for verifying insurance, efficiently managing patient referrals, ensuring effective communication between patients and healthcare providers, and maintaining thorough records. Daily tasks will include working with insurance providers, scheduling appointments, providing outstanding customer service, and assisting patients with any questions or issues related to their referrals.
Qualifications
Proficiency in Insurance Verification and understanding of Medical Terminology.
Strong Communication and Phone Etiquette skills to interact effectively with patients, providers, and insurance personnel.
Demonstrated excellent Customer Service abilities in a fast-paced healthcare environment.
Organizational and problem-solving skills with attention to detail.
Experience with electronic medical record (EMR) systems is a plus.
Knowledge of healthcare operations and referral workflows is advantageous.
High school diploma or equivalent; additional education or certification in medical administration is preferred.
Patient Care Coordinator
Front desk coordinator job in Lady Lake, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time, working Monday thru Friday Days.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
Schedules patient examinations according to existing company policy
Arranges transportation and hotel accommodations for patients when appropriate
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
(5%) Performs other duties as assigned
Front Desk Medical Receptionist - Clermont Clinic
Front desk coordinator job in Clermont, FL
WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics - Centrum Health and Premier Medical - as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
JOB SUMMARY
This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness.
The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.
DUTIES & RESPONSIBILITIES
The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.
Check patients in and out.
Use various computer applications (ie. Microsoft Office Suite)
Update and file patient medical records.
Insurance verification and obtain consent forms.
Return patients' phone calls daily and timely.
Processing patient referrals.
Answer and route phone calls accurately and greet patients.
Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Other duties and responsibilities as assigned.
Travel to clinics within the region as needed for business operation or staffing coverage requirements.
EDUCATION AND PROFESSIONAL EXPERIENCE
High school or GED equivalent
Minimum of 1-year experience as a receptionist
Bilingual (English and Spanish)
Excellent customer service skills
Computer literacy
PROFESSIONAL COMPETENCIES
Respect for patient confidentiality.
Compassionate and approachable
Responsible and trustworthy
Exceptional organizational skills to ensure that exceptional patient care is provided.
Excellent written and verbal communication skills
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Auto-ApplyMedical Office Receptionist - Bilingual (English/Spanish)
Front desk coordinator job in Ocala, FL
Our purpose is
Better Health
. Specializing in primary care for patients 65+ is our passion.
What's Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?
Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first.
At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.
Responsibilities
Join Our Team!
Please review our open positions and apply for the role that sparks your passion and elevates your skills.
Position Objective:
The Receptionist is an administrative role and is responsible for routine administrative and patient care supportive duties in medical practice to ensure the office or clinic runs smoothly. The incumbent will report to the Office Manager (or similar role) and will be responsible for maintaining patient demographics and insurance records. This includes performing routine duties associated with patient scheduling and processing payments/copayments.
Responsibilities:
Greet patients in a courteous and polite manner, and conduct all front office functions as requested
Responsible for accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
Complete patient phone calls including but not limited to proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
Maintain patient medical records in accordance with the Center's policy
Assist with inventory and maintain office supplies
Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
Provide patients with appropriate medical wellness paperwork to complete
Additional duties as assigned
Position Requirements/ Skills:
High school diploma or equivalent required
Ability to accurately read and write medical terminology
Basic computer skills, including familiarity with electronic medical records.
At least 1 year of experience of medical office experience
Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)
Physical Requirements:
Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time
Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a computer and telephone
Have own means of transportation
Key Attributes/ Skills
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Knowledge of medical coding, preferred
Knowledge of HIPAA, preferred
We offer a comprehensive compensation and benefits package:
Medical, dental, vision, disability, and life
401k, with employer match
Paid time off
Paid holidays
Pay Range USD $17.00 - USD $22.00 /Hr.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Ocala, FL
Front Desk Receptionist - Full-Time
Compensation: $15-$17 per hour
The Front Desk Receptionist is the first point of contact for patients and visitors, ensuring a welcoming and professional experience in a fast-paced medical and weight loss clinic. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, handling inquiries, and maintaining organized patient records. Strong communication, multitasking, and organizational skills are essential to providing excellent customer service and supporting daily clinic operations.
ESSENTIAL JOB FUNCTIONS:
Greet patients and visitors in a professional and friendly manner.
Check-in and check-out patients efficiently.
Answer incoming calls, respond to inquiries, and direct messages appropriately.
Schedule appointments and manage patient records.
Perform clerical duties such as scanning, copying, faxing, and data entry.
Maintain a clean and organized front desk and waiting area.
Assist with administrative tasks as needed.
Provide general support to office staff and management.
MINIMUM QUALIFICATIONS:
Education and Experience:
High school diploma or equivalent required.
Previous experience in a medical office, customer service, or receptionist role preferred.
2+ years of experience preferred.
Knowledge, Skills, and Abilities:
Strong verbal and written communication skills.
Excellent phone etiquette and customer service skills.
Ability to multitask and work efficiently in a busy environment.
Proficiency in basic computer applications and office equipment.
Passion for health and wellness.
WORKING CONDITIONS:
Professional medical office environment.
Requires extended periods of sitting, standing, and computer use.
Schedule includes weekday and weekend shifts, with hours between 7:45 AM - 7:45 PM (Monday-Friday) and 7:45 AM - 2:00 PM (Saturday rotation).
COMPENSATION & BENEFITS:
Pay: $15-$17 per hour
Benefits include:
401(k)
Health, dental, and vision insurance
Paid time off
Employee discounts
Main Office Hours of Operation:
Monday: 8:00 am - 6:00 pm
Tuesday - Wednesday: 8:00 am - 5:30 pm
Thursday: 8:30 am - 6:30 pm
Friday: 8:00 am - 6:00 pm
Saturday: 7:45 am - 1:00 pm
Work schedule
Weekend availability
Day shift
8 hour shift
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Employee discount
PATIENT SERVICES COORDINATOR (PRN)
Front desk coordinator job in Ocala, FL
Job Description
Join our team and make a difference in patient care every day!
Job Type: PRN Schedule: As needed
About Us Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a
Breast Imaging Center of Excellence
by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare.
Position Overview
We are seeking a PRN Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, FL. In this role, you'll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner.
Key Responsibilities
Greet and assist patients in a courteous and professional manner
Collect copays, deductibles, and outstanding balances
Review scheduled appointments and radiology orders for accuracy
Verify insurance information and obtain necessary authorizations
Accurately enter demographic and insurance data into the system
Answer multi-line phones and direct calls appropriately
Provide excellent customer service, addressing patient needs and questions
Qualifications
High School Diploma or GED required
Minimum 1 year of experience in a medical office or healthcare setting
Strong computer and data entry skills
Excellent communication and customer service abilities
Knowledge of medical terminology preferred
Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus
Additional Information
Equal Opportunity Employer - We comply with all applicable federal, state, and local laws.
Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment.
E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.
Chiropractic Office-BILINGUAL Front Desk Receptionist-TAVARES
Front desk coordinator job in Tavares, FL
Excellent opportunity for experienced Front Desk Receptionist. Strong communication, multi-tasking, self-motivated and computer skills required. Personality must be patient focused and team oriented. Busy environment with steady work flow. Medical field experience required and Chiropractic is a plus!
Benefits available after 60 days.
Duties include but are not limited to:
Check in/out
Answering phones and Scheduling Appointments
Data Entry
Setting up Transportation via LYFT
Generating daily Stat reports through EClipse and Google Docs
Assisting patients with paperwork
Uploading paperwork and documentation into EHR
Experience with the following preferred:
EHR/Paper Charts
Medical Referrals
Medical Records Requests
HIPAA Compliance
Hours are Monday through Thursday 8:45am to 7pm with lunch from 1-2:45pm. Friday, 8:45am-1pm. Overtime available after 40 hours.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Clermont, FL
Join Our Team as a Front Desk Receptionist - with Growth Potential to Lead Front Desk! Toyota of Clermont - Conveniently Located Off Highway 50
Are you an energetic, customer-focused professional who thrives in a fast-paced environment? Toyota of Clermont is looking for a polished and personable Front Desk Receptionist to be the welcoming face and voice of our dealership.
If you're motivated, organized, and excited about the possibility of advancing into a Lead Front Desk position, we want to hear from you!
What We Offer:
Competitive salary
Full benefits package (medical, dental, vision, PTO, etc.)
Supportive and team-oriented work environment
Career growth opportunity to advance into a Lead Front Desk role
Professional training and development
Stable, reputable dealership with high customer traffic
Job Responsibilities:
Professionally answer and manage multiple phone lines with a warm, courteous attitude.
Greet customers as they arrive and create a welcoming first impression.
Perform accurate and timely data entry.
Support additional administrative tasks as needed to keep the front desk running smoothly.
Demonstrate leadership qualities that may lead to a Lead Front Desk role.
Requirements:
1-2 years of Receptionist or front desk experience.
Strong verbal communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent attention to detail and organizational skills.
Flexibility with scheduling.
Outstanding phone etiquette and customer service abilities.
Comfortable working with a multi-line phone system.
Professional appearance and a friendly, courteous demeanor.
Bilingual preferred (English/Spanish a plus!).
Competencies:
Self-starter with a proactive mindset.
Commitment to delivering exceptional service to customers and team members.
Ability to communicate clearly and collaborate in a team environment.
Skilled at multitasking and staying organized under pressure.
Leadership potential for future Lead Front Desk opportunities.
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Auto-ApplyMedical Office Receptionist
Front desk coordinator job in The Villages, FL
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $18.25 - 19.25/hour, plus quarterly bonus/incentive potential
Location: 1400 US-441 Suite 553, The Villages, FL 32159
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFRONT DESK COORDINATOR - Full Time
Front desk coordinator job in The Villages, FL
Job Description
Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on…
The Villages Community Development Districts (The District) tops the list of community development districts that continues to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work and stewardship help employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment, a “passion” for excellence and “drive” for accuracy to join our Customer Service team. This position requires a solid background of advanced customer service skills, used daily. The incumbent will enjoy a challenging atmosphere and being part of a productive team that supports all departments within The District and our surrounding community. The District is looking for an individual with a desire to utilize their cutting-edge customer service skills. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization.
Competitive Benefits as a full-time employee of the District include:
Medical Insurance (fully paid for employee single coverage)
Voluntary health benefits including Dental and Vision Insurance
401(a) Retirement Plan, with contributions funded by the District
457(b) Retirement Plan, permitting employee pre-tax deferrals
Flexible Spending programs for both Medical and Dependent Care
Employee Assistance Program
Paid Time Off
Tuition Reimbursement
Public Service Loan Forgiveness Eligible
Tier 2 qualifying organization for The Villages Charter School
JOB SUMMARY
Performs any range of clerical and administrative duties in support of District office staff. Works with a general outline of tasks to be performed and develops work methods and sequences under general supervision to successfully accomplish same within designated timeframes. This is a multi-faceted position responsible for successfully working with residents, general public, contractors/vendors, and other government entities. Requires a strong commitment to provide exceptional customer service and enhance public relations throughout all interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to)
Greet all visitors, residents, and vendors; refers to appropriate offices.
Assist internal callers to determine needs and relay messages.
Open and sort incoming mail for distribution to staff members.
Schedule appointments and maintain calendars.
Prepare CDD certificates from attendance sheets.
Assist in proofreading department materials for accuracy prior to distribution.
Assist in maintaining and establishing Excel Spreadsheets to track various forms of data.
Confirm priorities of daily workload on a regular basis to handle multiple tasks.
Work independently and ensures completion of all projects in a timely manner.
Keep administrative staff apprised of important issues and assist in daily departmental operations as needed.
Answer questions and provide assistance to guests by directing them to the proper facility.
Respond to resident inquiries or concerns they might encounter.
Provide back-up when necessary to other office personnel.
Support overall Administration function as needed daily by assisting and/or serving as back-up to other Administration staff.
Make sure the doors to the entrance and conference rooms are locked before leaving at night.
Additional
Performs other duties as assigned
May be expected to perform additional duties in an emergency.
ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to)
Establish and maintain effective working relationships with those contacted in the course of work.
Models behavior to the District Core Values at all times;
Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization.
Fosters a teamwork environment.
MINIMUM EDUCATION AND EXPERIENCE (Includes, but not limited to)
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS
Valid Florida Driver's License required.
All candidates and employees must successfully pass background screening.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (Includes, but not limited to)
Knowledge:
Is knowledgeable of all District Departments and The Villages Community to provide general information to both customers and fellow co-workers.
Must be proficient in Outlook, functional in Microsoft Office package, including Word, Excel, Office and PowerPoint.
Skills:
Well organized and able to successfully multi-task, and work under pressure in a fast-paced environment to meet multiple demanding deadlines.
Excellent written and verbal communication skills and professional appearance.
Abilities:
Ability to successfully review, and accurately classify, categorize, prioritize, and/or analyze data and/or information.
Ability to successfully interpret instructions furnished in written, oral, diagrammatic, or schedule form to produce required information.
Ability to exercise independent judgment to adopt or modify methods and standards to meet assigned objectives.
Ability to periodically work flexible schedule required to assist in special projects/programs during the course of the year.
Proven ability to successfully interact with diverse customer population while providing excellent customer service.
EQUIPMENT
Position regularly requires the use of office equipment, including but not limited to, telephones, personal computers and productivity software, copier, printers, scanners, and fax machine.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS (Includes, but not limited to)
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee will be exposed to the following:
The employee is exposed to an interior office environment, with moderate change in temperature. The work environment is inside an air-conditioned building.
The noise level in the work environment is usually moderate.
There are frequent interruptions from the staff and the public for information or assistance.
Physical Requirements
The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following applies:
Frequently required to sit for long periods of time, work on computer, stand, bend, talk and hear required to walk, use hands, reach and handle or feel objects or controls.
Front Desk Coordinator
Front desk coordinator job in Gainesville, FL
Job DescriptionDescription:
The Front Desk Coordinator oversees the administrative duties of the facility. They are responsible for moving the patients through the intake and checkout process. Front Desk Coordinators must ensure that all procedures, from pulling the correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients. Front Desk Coordinators must interact smoothly with back-office personnel and help in the back-office area, if needed, as well.
DUTIES AND RESPONSIBILITIES
Greet patients and visitors in a courteous and friendly manner.
Answering Incoming Phone Calls: Screen calls accordingly.
Reviews and updates all unverified insurance information 24 hours prior to the appointment.
Calls unconfirmed patient appointments and reschedules accordingly.
Prepares new patient records, and updates medical records by scanning patient documents as needed
On Appointment Date: Collect co-pays, deductibles and inquires on previous balances.
End Day Review: Schedules / Reschedules No Shows, Cancellations.
Monthly Reports Review / Update: Patient Missing Annual Wellness Visits, Patients Never Seen.
Adheres to the HIPAA policies and procedures.
Maintains the front desk and lobby area in a clean and organized manner.
Assist with other duties as assigned.
Requirements:
HIPAA and AHCA experience preferred.
High School Diploma and 1 to 3 years of related medical office experience
Must pass the AHCA/Level 2 background screening required.
Healthcare experience preferred.
Strong interpersonal, oral, and written communication skills.
Bilingual a plus.
Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the associate will be required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The associate must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity is required to use desktop computers and peripherals. Exposure to variable weather conditions is likely.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day.
SAFETY HAZARD OF THE JOB
Minimal Hazards
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Work Location:
In person
Front Desk Receptionist
Front desk coordinator job in The Villages, FL
Part-time Description
The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned.
PRINCIPLE DUTIES:
Essential Job Duties (Other duties will be assigned as needed): Must be willing and able to do the following
· Opens and closes the front desk and properly secures all files, keys, and equipment in the office area
· Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office
· Accepts and records, as directed, payments, reservations, appointments, cancellations and the like
· Confirms scheduled transportation and event registration with residents
· Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community
· Overnight Concierge/Security: Delivers newspapers to the resident's apartments & collects trash from IL apartments.
Requirements
· QUALIFICATIONS:
· High School graduate
preferred
· Ability to communicate efficiently in English using proper grammar in a pleasant manner
· Typing and experience with Microsoft Office software
· Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completel
Front Desk Receptionist-Concierge
Front desk coordinator job in The Villages, FL
The Administrative Assistant provides essential support to ensure the efficient operation of the office. This role involves performing a variety of administrative tasks, including managing schedules, handling correspondence, and assisting with project coordination.
Your Impact
Answer and direct phone calls, take messages, and manage communications.
Organize and maintain files, records, and office supplies.
Schedule and coordinate meetings, appointments, and travel arrangements.
Prepare and edit correspondence, reports, and presentations as needed.
Assist in the organization of company events and activities.
Successful Candidate Will Have
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
1-3 years of experience in an administrative role.
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office Suite and other office software.
Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada.
Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.
Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ********************************
Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
Auto-ApplyPatient Service Center Site Coordinator/Lead Phlebotomist-Tavares
Front desk coordinator job in Tavares, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: Monday - Friday 7am to 4pm Rotating Saturdays
Work Location: 2730 Dora Ave. Tavares, FL
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Gainesville, FL
Position Title: Front Desk Receptionist Position Type: As Needed What We Do Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing. What You Can Expect From Us Full Time Employee Benefits include: University of Florida partnership with community discounts and access to opportunities through the Gator One UF ID Card OH I CAN! Scholarship and Tuition Reimbursement Programs Pay Every Other Week Licensure Reimbursement for Clinical Positions Health, Dental, and Vision Insurance Company Paid Short Term Disability Long Term Disability 401K Retirement and Investing Plan with Company Match Paid Time Off Accrual 6 Paid Holidays and 1 Additional Floating Holiday Annual Employee Recognition Gifts Milestone Service Awards Helping Hands Emergency Loan Fund Staff Uniform Credits Front Desk Receptionist/Concierge Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring excellent customer service in alignment with the community's mission. Administrative Support and Team Leadership
Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
Directs incoming phone calls and relays timely messages to the appropriate personnel.
Answers general questions by providing accurate information.
Provides “lost and found” services for residents.
Serves as liaison for administrative offices and appointments.
Maintains confidentiality of members' personal health information.
All other duties as assigned.
Front Desk Receptionist/Concierge Qualifications and Requirements
High school diploma or equivalent required
1 year of experience in customer service, preferably in health-care environment.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Prefer knowledge of a variety of computer software applications and ability to learn.
Strong multitasking and organizational skills, with a clear, professional speaking voice.
Ability to work well with residents, family members, team members, and external partners.
Must possess a valid Florida's Driver's License and maintain a good driving record.
Dermatology Front Desk Receptionist
Front desk coordinator job in Leesburg, FL
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
Profit sharing
401(k) matching
Company parties
Competitive salary
Employee discounts
Training & development
Vision insurance
We are seeking a full-time, medical receptionist for our busy surgical dermatology practice. The ideal candidate will have a strong background in medical and front office knowledge. Compassion for patients, multi-tasking ability and being a team player are essential attributes for this position. If you are looking for a career with opportunities for growth and a family atmosphere, please apply today. (Experience is a plus, but willing to train the right candidate)
Front Desk Receptionist Job Duties
1. Confirm patient appointments 1-2 days in advance.
2. Patient check-in during clinic hours.
3. Verify patient eligibility daily.
4. Confirm that patients have completed all necessary paperwork at new patient and annual visits.
5. Enter demographic and appropriate medical information in patients electronic record.
6. Scan patient paperwork, ID and insurance cards into patient chart.
7. Collect co-pays and patient balances.
8. Check messages, answer phones and transfer appropriately.
9. Reschedule late or no-show appointments.
10. Prepare encounters for the following week, ensuring eligibility and authorization has been obtained, copay/patient balance is documented.
11. Manage daily task list.
12. Unlock/lock waiting room daily, maintain waiting room supplies and clean, as needed.
13. Participate in compliance training for the office.
14. Perform other jobs, as needed
Front Desk Receptionist Performance Requirements:
Knowledge of business office procedures; knowledge of grammar, spelling, and punctuation; skilled in operating a computer and photocopy/fax/scanner machine; skilled in greeting patients and answering the telephone in a pleasant and helpful manner; ability to speak clearly and concisely; ability to read, understand, and follow oral and written instruction; ability to establish and maintain effective working relationships with patients, employees, and the public.
Typical Physical Demands of a Front Desk Receptionist : Work may require sitting for long periods of time. Requires working knowledge of electronic record system. Requires manual dexterity sufficient to operate a keyboard, type 60 WPM, operate a telephone, copier, fax and scanner, as necessary. It is required to type on computer screens for long periods of time and to work in an environment which can be stressful.
Experience: One year experience in a medical setting. Knowledge of medical terminology and computer experience required.
Education: High School Graduate or GED
EEOC Employer
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Healthcare setting:
Medical office
Medical specialties:
Surgery
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Leesburg Fl 34748: Reliably commute or planning to relocate before starting work (Required)
Experience:
Medical terminology: 1 year (Required)
Computer skills: 2 years (Required)
Customer service: 2 years (Required)
Work Location: One location
Health insurance
Front Desk Medical Receptionist - The Villages Office
Front desk coordinator job in Lady Lake, FL
Job Description
???? Job Type: Full-Time
At OnSpot Dermatology, we're redefining convenience in healthcare by bringing state-of-the-art dermatology directly to our patients through our 40-foot mobile medical units - and now, through our growing network of physical offices.
This position is for our new brick-and-mortar practice in The Villages, where we combine the efficiency of mobile dermatology with the comfort of a permanent office setting.
We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to help create a welcoming, professional experience for every patient - from the first phone call to check-out.
The Role
As the Front Desk Medical Receptionist, you'll be the first point of contact for patients and play a key role in ensuring our office runs smoothly. This full-time, in-office position is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in exceptional customer service.
What You'll Do
Be the welcoming face of OnSpot - greet every patient with warmth and professionalism
Check patients in and out, ensuring all demographic and insurance information is accurate
Verify insurance coverage, process payments, and handle co-pays and product sales
Manage daily appointment schedules and communicate updates or delays clearly
Answer and return calls promptly with courteous, professional communication
Schedule and reschedule appointments efficiently using our medical software
Support the clinical team by maintaining a smooth, organized front desk environment
What We're Looking For
Experience: Minimum 1 year in a medical office setting (dermatology experience a plus)
Skills: Excellent communication, computer proficiency, and strong multitasking abilities
Personality: Professional, friendly, and patient-centered with an outstanding phone presence
Values: Detail-oriented, dependable, and committed to patient privacy and high-quality care
Why You'll Love Working Here
Join an innovative healthcare company transforming how dermatology is delivered
Work in a supportive, team-oriented environment where your role truly makes an impact
Competitive pay and benefits package
Opportunities for growth and professional development within a rapidly expanding organization
???? Start your career with a company that's changing the future of dermatology - right here in The Villages.
Medical Office Receptionist
Front desk coordinator job in The Villages, FL
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $18.25 - 19.25/hour, plus quarterly bonus/incentive potential
Location: 1400 US-441 Suite 553, The Villages, FL 32159
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFRONT DESK COORDINATOR - Full Time
Front desk coordinator job in The Villages, FL
Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward of your working environment? Then read on…
The Villages Community Development Districts (The District) tops the list of community development districts that continues to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work and stewardship help employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment, a “passion” for excellence and “drive” for accuracy to join our Customer Service team. This position requires a solid background of advanced customer service skills, used daily. The incumbent will enjoy a challenging atmosphere and being part of a productive team that supports all departments within The District and our surrounding community. The District is looking for an individual with a desire to utilize their cutting-edge customer service skills. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization.
Competitive Benefits as a full-time employee of the District include:
Medical Insurance (fully paid for employee single coverage)
Voluntary health benefits including Dental and Vision Insurance
401(a) Retirement Plan, with contributions funded by the District
457(b) Retirement Plan, permitting employee pre-tax deferrals
Flexible Spending programs for both Medical and Dependent Care
Employee Assistance Program
Paid Time Off
Tuition Reimbursement
Public Service Loan Forgiveness Eligible
Tier 2 qualifying organization for The Villages Charter School
JOB SUMMARY
Performs any range of clerical and administrative duties in support of District office staff. Works with a general outline of tasks to be performed and develops work methods and sequences under general supervision to successfully accomplish same within designated timeframes. This is a multi-faceted position responsible for successfully working with residents, general public, contractors/vendors, and other government entities. Requires a strong commitment to provide exceptional customer service and enhance public relations throughout all interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to)
Greet all visitors, residents, and vendors; refers to appropriate offices.
Assist internal callers to determine needs and relay messages.
Open and sort incoming mail for distribution to staff members.
Schedule appointments and maintain calendars.
Prepare CDD certificates from attendance sheets.
Assist in proofreading department materials for accuracy prior to distribution.
Assist in maintaining and establishing Excel Spreadsheets to track various forms of data.
Confirm priorities of daily workload on a regular basis to handle multiple tasks.
Work independently and ensures completion of all projects in a timely manner.
Keep administrative staff apprised of important issues and assist in daily departmental operations as needed.
Answer questions and provide assistance to guests by directing them to the proper facility.
Respond to resident inquiries or concerns they might encounter.
Provide back-up when necessary to other office personnel.
Support overall Administration function as needed daily by assisting and/or serving as back-up to other Administration staff.
Make sure the doors to the entrance and conference rooms are locked before leaving at night.
Additional
Performs other duties as assigned
May be expected to perform additional duties in an emergency.
ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to)
Establish and maintain effective working relationships with those contacted in the course of work.
Models behavior to the District Core Values at all times;
Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization.
Fosters a teamwork environment.
MINIMUM EDUCATION AND EXPERIENCE (Includes, but not limited to)
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS
Valid Florida Driver's License required.
All candidates and employees must successfully pass background screening.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (Includes, but not limited to)
Knowledge:
Is knowledgeable of all District Departments and The Villages Community to provide general information to both customers and fellow co-workers.
Must be proficient in Outlook, functional in Microsoft Office package, including Word, Excel, Office and PowerPoint.
Skills:
Well organized and able to successfully multi-task, and work under pressure in a fast-paced environment to meet multiple demanding deadlines.
Excellent written and verbal communication skills and professional appearance.
Abilities:
Ability to successfully review, and accurately classify, categorize, prioritize, and/or analyze data and/or information.
Ability to successfully interpret instructions furnished in written, oral, diagrammatic, or schedule form to produce required information.
Ability to exercise independent judgment to adopt or modify methods and standards to meet assigned objectives.
Ability to periodically work flexible schedule required to assist in special projects/programs during the course of the year.
Proven ability to successfully interact with diverse customer population while providing excellent customer service.
EQUIPMENT
Position regularly requires the use of office equipment, including but not limited to, telephones, personal computers and productivity software, copier, printers, scanners, and fax machine.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS (Includes, but not limited to)
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee will be exposed to the following:
The employee is exposed to an interior office environment, with moderate change in temperature. The work environment is inside an air-conditioned building.
The noise level in the work environment is usually moderate.
There are frequent interruptions from the staff and the public for information or assistance.
Physical Requirements
The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following applies:
Frequently required to sit for long periods of time, work on computer, stand, bend, talk and hear required to walk, use hands, reach and handle or feel objects or controls.
Auto-ApplyFront Desk Medical Receptionist - The Villages Office
Front desk coordinator job in Leesburg, FL
Job Description
???? Job Type: Full-Time
At OnSpot Dermatology, we're redefining convenience in healthcare by bringing state-of-the-art dermatology directly to our patients through our 40-foot mobile medical units - and now, through our growing network of physical offices.
This position is for our new brick-and-mortar practice in The Villages, where we combine the efficiency of mobile dermatology with the comfort of a permanent office setting.
We're looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to help create a welcoming, professional experience for every patient - from the first phone call to check-out.
The Role
As the Front Desk Medical Receptionist, you'll be the first point of contact for patients and play a key role in ensuring our office runs smoothly. This full-time, in-office position is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in exceptional customer service.
What You'll Do
Be the welcoming face of OnSpot - greet every patient with warmth and professionalism
Check patients in and out, ensuring all demographic and insurance information is accurate
Verify insurance coverage, process payments, and handle co-pays and product sales
Manage daily appointment schedules and communicate updates or delays clearly
Answer and return calls promptly with courteous, professional communication
Schedule and reschedule appointments efficiently using our medical software
Support the clinical team by maintaining a smooth, organized front desk environment
What We're Looking For
Experience: Minimum 1 year in a medical office setting (dermatology experience a plus)
Skills: Excellent communication, computer proficiency, and strong multitasking abilities
Personality: Professional, friendly, and patient-centered with an outstanding phone presence
Values: Detail-oriented, dependable, and committed to patient privacy and high-quality care
Why You'll Love Working Here
Join an innovative healthcare company transforming how dermatology is delivered
Work in a supportive, team-oriented environment where your role truly makes an impact
Competitive pay and benefits package
Opportunities for growth and professional development within a rapidly expanding organization
???? Start your career with a company that's changing the future of dermatology - right here in The Villages.