Patient Services Coordinator, Home Health
Front desk coordinator job in Athens, TX
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
* Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
* Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
* Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
* Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
* Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
* Completes requested schedules for all add-ons and applicable orders:
* Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
* Schedules TIF OASIS collection visits and deletes remaining schedule.
* Reschedules declined or missed (if appropriate) visits.
* Processes reassigned and rescheduled visits.
* Ensures supervisory visits are scheduled.
* Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
* Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
* Verifies visit paper notes in scheduling console as needed.
* Assists with internal transfer of patients between branch offices.
* If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
* If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
* Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
* Must have at least 1 year of home health experience.
* Prior packet review / QI experience preferred.
* Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Clinical Practice Coordinator
Front desk coordinator job in Tyler, TX
Clinical Placement Support - Collaborates with the Clinical Placement Coordinator and Department Chair to develop, implement, and communicate clinical placement processes. Compiles, maintains, and updates records related to student placements and mandatory clinical requirements.
Student Onboarding Management Support- Supports student onboarding and compliance with mandatory clinical requirements. Reviews and collects required documentation; prepares and distributes rosters; communicates clinical schedules, assignments, and requirements to students; ensures all requirements are completed prior to placement.
Clinical Course Calendar Coordination - Works with Clinical and Program Coordinators, as well as department leadership, to develop clinical course calendars. Utilizes various software platforms (e.g., PeopleSoft, MS Office) to manage, track, and report data.
Clinical Orientation Delivery - Conducts clinical practice orientations for students and adjunct faculty, including review of mandatory clinical requirements and related processes.
Data Collection and Process Improvement - Gathers fieldwork data and statistics for annual Department of Nursing (DON) reports. Analyzes processes, provides recommendations, and proposes policy or procedural modifications as needed.
Adjunct Faculty Recruitment and Management - Collaborates with department leadership to determine adjunct faculty needs for upcoming semesters. Works with full-time faculty and course coordinators to recruit and screen candidates. Maintains an active network of potential adjunct faculty, tracks CVs/resumes, and manages contract rosters to ensure timely completion of contracts.
Clinical Partner Communication - Notifies clinical partners of assigned instructors and ensures the accurate maintenance and distribution of clinical site onboarding information. Maintains continuous communication with adjunct faculty and coordinators regarding schedules, assignments, and compliance.
Career and Employment Outreach - Collects and shares information on clinical nurse externships and post-graduation opportunities with students. Communicates with healthcare facilities about student and graduate hiring needs. Partners with the Career Center to plan and implement recurring Nursing Career Fairs.
Adjunct Faculty Handbook Maintenance - Updates and maintains the Adjunct Faculty Handbook in collaboration with the Department leadership, and Clinical Placement Team to ensure current policies and procedures are reflected.
Representation and Communication - Represents the Department of Nursing at meetings and conferences related to clinical education. Serves as the primary point of contact for adjunct faculty matters, ensuring timely and transparent communication among all stakeholders (e.g., Clinical Placement Coordinator, Department Chair, adjunct faculty, and clinical agencies).
Other Duties as Assigned - Performs other duties as required to support departmental operations and initiatives.
* Bachelor's degree and two years of work experience required (Nursing education and/or Clinical preferred).
* This position requires excellent written and verbal communication skills, with the ability to work both independently and collaboratively within a team environment. The successful candidate will demonstrate strong organizational and time management skills, the capacity to prioritize multiple tasks, and the flexibility to adjust to changing priorities as needed. A strong customer service orientation is essential, with professionalism maintained in all interactions-whether by phone, email, or in person. Proficiency in a variety of software platforms and standard office equipment is expected. The role also demands creativity and a proactive approach to developing and implementing efficient practices and systems, as well as a willingness to learn new skills. Attention to detail, the ability to multitask effectively, and a commitment to maintaining confidentiality are all critical to success in this position.
Patient Coordinator
Front desk coordinator job in Tyler, TX
Job Description
Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Services Coordinator, Home Health
Front desk coordinator job in Athens, TX
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required** **Experience/Skills:**
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Receptionist
Front desk coordinator job in Tyler, TX
The Receptionist serves as the primary point of contact and support for students, families, and campus employees, providing clerical assistance for the efficient operation of the campus. The receptionist will be the liaison between visitors and campus by greeting all visitors, providing information, and coordinating with other team members.
Qualifications:
Education:
High school diploma or GED
Experience:
One year of office experience (preferred)
Required Knowledge, Skills, and Abilities (KSAs):
Ability to work with children, love for children and learning
Ability to follow verbal and written instructions
Ability to communicate effectively verbally and in writing
Ability to multi-task
Ability to answer calls on a phone system and operate a computer
Ability to maintain confidentiality
Duties and Responsibilities:
Greet and direct visitors with a high level of professionalism.
Assists the secretary with scheduling and organizing activities on campus.
Help to maintains and updates filing system.
Sorts and distributes mail.
Respond to questions and requests both written and verbal in a timely manner.
Manage phone system for the campus, answering incoming calls and taking messages.
Works independently and within a team on special nonrecurring and ongoing projects.
Assists with general correspondences, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes.
All other related duties as assigned.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
Med Spa Front Desk Coordinator
Front desk coordinator job in Tyler, TX
Now Hiring: Front Desk / Patient Care Coordinator - Tyler, TX (Full-Time)
High-Energy • Customer Service Focused • Sales & Growth Driven
Are you passionate about beauty, wellness, and creating exceptional patient experiences? Our fast-growing, luxury Med Spa in Tyler, TX is looking for a full-time Front Desk / Patient Care Coordinator to be the face of our practice and help drive our next level of growth.
What You'll Do
Provide a warm, welcoming, high-energy first impression for every patient
Manage check-ins, check-outs, scheduling, confirmations, and patient flow
Deliver exceptional customer service that aligns with our luxury brand
Educate patients on services, memberships, promotions, and skincare
Drive revenue by supporting rebooking, product sales, and service add-ons
Maintain a clean, organized, professional front-of-house environment
Support providers and leadership with day-to-day operational tasks
Help create a positive, upbeat culture where patients feel valued and cared for
Ideal Candidate
High-energy, polished, and people-first
Thrives in a fast-paced aesthetic or wellness environment
Strong customer service skills with a natural ability to connect with people
Sales-minded with a passion for helping patients choose the right services
Reliable, proactive, organized, and detail-oriented
Experience in med spa, spa, plastic surgery, dermatology, salon, or hospitality is a plus
Tech-comfortable (EMR, scheduling software, texting platforms, etc.)
Schedule
Full-time - must be available weekdays and occasional Saturdays
Compensation
Competitive hourly pay
Sales commissions & product bonuses
Employee discounts on treatments & skincare
Medical Receptionist
Front desk coordinator job in Tyler, TX
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
SCHEDULER (FT) - SURGERY MAIN HOSPITAL TEXAS SPINE AND JOINT HOSPITAL TYLER TEXAS
Front desk coordinator job in Tyler, TX
Handles all incoming scheduling calls. Obtains preliminary scheduling information including procedures to be performed and projected length of cases. Adjust operating room schedule as appropriate or indicated. Communicates changes to surgeon's offices and other as appropriate.
Follow up with scheduling contacts, nursing personnel, physicians and/or others to obtain missing information. Post add-on cases, to operating room schedule as required, and notify appropriate personnel to include business office. Enter post-op data into database including procedures, surgeons starting and ending times, cancellations and other related information.
Multi-tasking and effective communication are key. At least 1 year of Operating Room Scheduling experience is desired.
Senior Patient Access Specialist - NIGHT SHIFT
Front desk coordinator job in Tyler, TX
Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
CAREER OPPORTUNITY OFFERING:
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $18.65 - $19.90/hr based on experience
***This position is an onsite role, and candidates must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX****
The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization.
Essential Job Functions:
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities.
A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle.
A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department.
A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues.
Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Job Experience:
1 to 3 Years
Education Level:
Associate degree or Equivalent Experience
Other Preferred Knowledge, Skills, and Abilities:
Understanding of Revenue Cycle including admission, billing, payments, and denials.
Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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Auto-ApplyReceptionist
Front desk coordinator job in Tyler, TX
Job Posting ID: 355Location(s): Junior HighEmployment Type: Full TimeJob Type: Hourly - AnnualizedPosted Date: 12/09/2025Deadline: Until FilledPay: $12.62 - $15.15Hours per Day: 8:00:00 Receptionist Primary Purpose: Promote a positive image for the campus by providing friendly, professional communication between visitors/callers and campus; translating for non-English speaking callers and visitors; supporting safety and security of the campus; and to support the efficient operations of the campus; and providing clerical and translation services to the campus as needed.
Qualifications:
* Two years experience as Educational Secretary I
* 15 hours college credit with some business orientation preferred
Education/Certification:
* High School Diploma or GED
Special Knowledge/Skills:
* Ability to read and write
* Ability to perform basic arithmetic
* Ability to communicate effectively (verbal and written)
* Keyboarding and computer proficiency
* Computational, organizational, and communication skills
* Ability to work with constant interruption
* Bilingual skills preferred, but not mandatory
* Functional knowledge of Microsoft Office
Major Responsibilities and Duties:
* Accept and direct all incoming phone and intercom calls, take reliable messages and route to appropriate staff and students
* Greet the public in a friendly, positive, professional manner
* Provide translating as needed
* Assist public, staff, and students as needed
* Maintain visitor logs
* Maintain a professional atmosphere within the campus
* Obtain identification of visitors and verify according to district/campus policy
* Issue visitor passes, verify appointments and direct visitors to the proper destination
* Supervise student aides who receive, sort and distribute mail and other documents to campus staff
* Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
* Operate general office equipment needed to perform duties
* Demonstrate teamwork in daily activities
* Prepare substitute sign in documents and set up campus substitute folders
* Assist in orienting substitutes to the campus procedures
* Assist Attendance/PEIMS Clerk with duties as needed
* Maintain and disperse general office supplies for teacher use
* Be proficient in use of campus software needed to perform duties
* Be knowledgeable of campus policies and Student Code of Conduct
* Be prompt, timely and thorough in completing assignments and daily tasks
* Comply with directions and instructions from the supervisor to perform other tasks and assume responsibilities assigned
* Follow expectations and directives in Campus and District Employee Handbooks
* Provide complete and accurate information in the conduct of campus business
* Participate in staff development training programs to improve job performance
* Participate in meetings and special events as assigned
* Demonstrate behavior that is professional, ethical, and responsible
* Comply with district policies, as well as state and federal laws and regulations
* Adhere to the district's safety policies and procedures
* Maintain confidentiality in the conduct of district business
* Must be able to perform the essential functions of interacting with students and/or district employees in the specific work site assigned
* Demonstrate regular and prompt attendance
* Other duties as assigned
Attachments
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Pediatrics Dental Front Desk
Front desk coordinator job in Tyler, TX
Dental Patient Care Representative
Summarized below are the purposes and main elements of this position. Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the daily operation of the pediatric dental clinic.
JOB DUTIES
· Provide excellent customer service in person and over the phone.
· Check patients in and out efficiently.
· Collect patient fees, bill accordingly and balance cash drawer daily.
· Schedule, reschedule and cancel patient appointments.
· Answer and return phone calls in a timely manner.
· Interpret telephone calls, walk-in patients and patient rooms.
· Ensure patient inquiries are handled in a professional and expeditious manner.
· Maintain effective communication with other individuals and departments as necessary.
· Ability to work under pressure, handling multiple tasks.
· Understands, supports and demonstrates Bethesda's Core Values
· Must have ethical standards of conduct and comply with applicable state and federal HIPAA laws.
· Assist patient guardians with Sliding Scale applications - determine if they are eligible and set co-pay fees accordingly
· Effectively use EMR system (Eagle soft) daily
· Verify insurance and make sure information is accurate in patients' chart
· Submit insurance claims and follow-up when needed.
· Run end of day reports
· Work Accounts Receivable
· Process patient account statements
· Other duties as they are assigned.
QUALIFICATIONS
1. Bilingual (Spanish) required
2. High School Diploma or equivalent.
WORK ENVIRONMENT
Primarily in office environment
The employee will be exposed to viruses, disease and infection from patients and specimens in the working environment. Employee may experience traumatic situations.
SPIRITUAL GUIDELINES:
1. Practicing believer in the Lord Jesus Christ.
2. Belief that the Bible is God's true Word.
3. Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.
PHYSICAL DEMANDS
· Sitting, standing, walking, lifting, carrying, pushing, pulling, climbing, crouching, crawling, stooping, kneeling, reaching, manual dexterity, and tactile sensitivity are some of the physical activities that medical assistants may perform frequently or occasionally.
· May need to lift or move objects that weigh up to 10 to 50 pounds, such as patients, equipment, and supplies.
· Must have good vision to see details of objects that are close or far away, as well as differences in colors, shades, and brightness.
· Must have good hearing to understand the speech of other people and recognize the difference between sounds.
· Must have good communication skills to speak clearly and effectively with patients and their families, colleagues, health care providers, and the public.
· Must have emotional maturity and stability to handle highly stressful human situations in a calm and rational manner.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday.
ADHERENCE TO THE PHILOSOPHY OF BETHESDA HEALTH CLINIC
1. The employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others, including patients of agency, as well as staff and volunteers.
2. Must display a non-judgmental acceptance of all patients/volunteers/staff/co-workers.
3. Establish and maintain good rapport in working relationships.
4. Display appropriate and consistently positive attitude.
5. Remain composed during stressful situations.
6. Always employ strategies of problem solving and smart, efficient solutions identifying new and improved ways of delivering the highest quality services to agency patients.
7. Ask for help when you need it.
8. Maintain patients and agency confidentiality at all times.
AAP/EEO STATEMENT
Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities. It may not be inclusive of all duties and job assignments. Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.
Auto-ApplyPatient Coordinator
Front desk coordinator job in Tyler, TX
Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyReceptionist
Front desk coordinator job in Tyler, TX
Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner.
Greets, screens and directs incoming customers and vendors in a professional manner.
Operates standard office equipment including:
photocopy machine
facsimile machine
computer and printer
typewriter
multi-line telephone system
Collects money and credit cards for payment of goods and services from customers and places in cash drawer.
Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily.
Types and files various correspondences and other documentation as required.
Maintains a professional office environment and promotes a positive image for the company.
Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested.
Performs other related duties as assigned.
12. Experience in the automotive field preferred
Skills:
Interpersonal Skills
Oral Communication Skills
Written Communication Skills
Reading Skills
Computer Literacy
Keyboard Skills
Telephone Etiquette
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Quickbooks Proficient preferred
Receptionist
Front desk coordinator job in Tyler, TX
Job DescriptionBenefits:
Competitive salary
Employee discounts
Signing bonus
Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Whats in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
ASSURE Patient Specialist - East Texas (Tyler, Longview) (Per Diem/On Call)
Front desk coordinator job in Tyler, TX
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
This is a paid per fitting position.
ESSENTIAL DUTIES
* Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
* Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills
* Willingness to contact prescribers, caregivers and patients to schedule services
* Ability to accept an assignment that could include daytime, evening, and weekend hours
* Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services
* Measure the patient to determine the correct garment size
* Review and transmit essential paperwork with the patient to receive the Assure garment and services
* Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings
* Flexibility of work schedule and competitive pay provided
* Adhere to Pledge of Confidentiality
* Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case.
COMPETENCIES
* Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations.
* Highly organized, service and detail orientated
* Passionate about the heart-failure space and a strong desire to make a difference
* Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
* Interest and desire for life-long learning to continuously improve over time.
Receptionist
Front desk coordinator job in Tyler, TX
Copeland Insurance Group Tyler, TX About Copeland Insurance Group Copeland Insurance Group, an Integrity company, has been serving Americans from their headquarters in Longview, Texas since 1964. Their personal, service-driven approach has earned this company a place among the top businesses in the industry. For over half of a century, Copeland Insurance Group has provided a variety of different coverage options ranging from Medicare to agriculturan insurance to thousands of people across America.
Job Summary
The Receptionist will be responsible for organizing, overseeing, and providing administrative support to the office.
Primary Responsibilities:
* Answer Calls and greet visitors.
* Conduct all activities and perform all job duties and functions following established, company implemented safety behaviors, processes, and procedures.
* Work with Manager and leadership on general administrative duties as assigned.
* Communicate effectively and professionally with employees, customers, support staff, Agents, and other business contacts (in person, over the phone, in writing, and via email).
* Perform customer service duties as necessary.
* Data Entry
* Any other duties as assigned by Manager.
* Sort incoming mail and prepare outgoing mail.
* Purchase and maintain office supplies.
* Responsible for the maintenance of office equipment, including copier, fax machine, phone systems, etc.
Primary Skills & Requirements:
* High school diploma or equivalent
* 2+ years' experience in Office Management or Administrative function
* Clerical background preferred
* Insurance Office Experience preferred
* Ability to work with confidential information
* Verbal and written communication skills, both internal and external
* Verbal and written communication skills, both internal and external
* MS Office skills (Word, Excel, Access, and PowerPoint)
* Ability to meet deadlines and work efficiently and effectively without supervision.
* Detail-oriented, organized, objective, consistent, and analytical
* Goal-oriented with the ability to multi-task under pressure in fast-paced work environment
* Follow established guidelines, policies and procedures
* Other duties as assigned
Benefits Available
* Medical/Dental/Vision Insurance
* 401(k) Retirement Plan
* Paid Holidays
* PTO
* Community Service PTO
* FSA/HSA
* Life Insurance
* Short-Term and Long-Term Disability
About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyReceptionist
Front desk coordinator job in Tyler, TX
Benefits:
Competitive salary
Employee discounts
Signing bonus
Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests
Job Requirements:
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Compensation: $12.00 per hour
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Auto-ApplyOffice Representative - State Farm Agent Team Member
Front desk coordinator job in Chandler, TX
Job DescriptionBenefits:
401(k) matching
Competitive salary
Flexible schedule
Health insurance
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License Reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Health Unit Coordinator
Front desk coordinator job in Tyler, TX
Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
Overview
A freestanding ER in Tyler, TX is seeking a
Health Unit Coordinator
to join their team. The Health Unit Coordinator at Hospitality Health ER cares for all patients including neonates, infants, children, adults, and geriatrics. The Health Unit Coordinator will strive to provide proficient, competent care while maintaining the patient's sense of comfort and dignity.
Responsibilities for the Health Unit Coordinator
1. Creating and maintaining a patient centered focus by engaging in a positive working relationship with all patients, visitors, and staff of the facility.
2. Exhibiting caring, service‐oriented behaviors toward all people encountered in the facility and the ability to defuse emotionally charged situations.
3. Assisting with the flow of the unit by checking status of orders and assuring chart placements are correct; building charts after Registration provides necessary paperwork; flagging charges per provider orders and prepare for triage; organizing charts prior to discharge.
4. Scheduling MRIs for outpatients.
5. Assisting in sending labs and lab requisition forms; assisting with lab reports and specimens to and from various areas.
6. Preparing patients for CT scans by verifying radiation count from PACS and communicating with Radiology either by walkie or delivering the order.
7. Coordinating with Radiologist and Patient Facilitators as applicable.
8. Logging patient orders and time sent to radiology in the logbook, including delays, organizing new radiology orders, and copying radiology orders for department retention requirements.
9. Overseeing all critical patient transfers to another facility for higher level care and preparing memo of transfer documentation (MOT).
10. Preparing radiology and lab pre‐orders and orders; documenting final radiology reports and ensuring that reports are in correct charts and correct ordering physician has final report.
11. Notifying EVS of patient discharge so they can prepare room.
12. Answering phones in RN department.
13. Assisting nursing staff with patient transcribing data with the overall objective for documentation legibility and thoroughness.
14. Showing initiative and self‐direction in providing physician support as needed, assisting in carrying out orders by provider accurately and efficiently.
Requirements and Qualifications for the Health Unit Coordinator
Experience in health-related fields.
Knowledge of medical terminology.
Successful completion of clinical orientation with proven capabilities in skill, knowledge base and vision of Hospitality Health Emergency Room.
Able to work 12-hour shifts and have the availability to work a matrix schedule, including nights and weekends.
To take initiative, doesn't need to be asked to perform tasks.
Maintain skill level by continuing education, collaborative training with co-workers and physicians and annual checkoffs.
Highschool Diploma or GED.
Ability to read, speak, and write the English language.
Pay & Benefits
Night shift differential
401K with company match
Additional benefits for full-time employees
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.
Patient Coordinator
Front desk coordinator job in Tyler, TX
Job Description
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Company: Eyecare Associates of East Texas
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: Tyler, TX
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.