Front desk coordinator jobs in Quincy, MA - 2,639 jobs
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Front Desk Coordinator
Patient Representative
Front Desk Receptionist
Patient Service Coordinator
Scheduling Specialist
Receptionist
Central Scheduler
Front Office Assistant
Patient Care Coordinator
Patient Access Representative
Front Office Coordinator
Patient Representative
Monument Staffing
Front desk coordinator job in Boston, MA
A leading Boston-based hospital is seeking a compassionate, detail-oriented Patient Representative to serve as a primary point of contact for patients and families. This role plays a critical part in supporting the patient experience by providing administrative, communication, and coordination support in a fast-paced clinical environment.
No prior healthcare experience is required; however, candidates with experience in healthcare, customer service, or patient-facing roles are encouraged to apply.
Key Responsibilities
Serve as an initial point of contact for patients, families, and visitors
Assist with patient check-in, registration, and appointment coordination
Respond to patient inquiries in person, by phone, and electronically with professionalism and empathy
Maintain accurate patient records and documentation in accordance with hospital policies
Verify patient insurance coverage, eligibility, and required authorizations; identify discrepancies and escalate issues as needed in coordination with billing and clinical teams
Coordinate with clinical and administrative teams to ensure smooth patient flow
Provide clear guidance regarding hospital processes, forms, and next steps
Support patient satisfaction initiatives and help resolve basic concerns or issues
Ensure compliance with privacy, confidentiality, and HIPAA requirements
Qualifications
High school diploma or equivalent required; associate's or bachelor's degree preferred
Must have prior customer service experience and an interest in healthcare
Strong interpersonal and communication skills
Ability to remain calm and professional in sensitive or high-pressure situations
Excellent attention to detail and organizational skills
Basic computer proficiency and comfort learning new systems
Prior experience in healthcare, medical offices, or patient-facing roles is preferred but not required
Ideal Candidate Profile
Compassionate and patient-focused
Reliable, punctual, and professional
Comfortable working in a structured hospital environment
Strong problem-solving skills with a service-oriented mindset
Open to learning healthcare processes and systems
Work Environment & Schedule
Monday through Friday
Boston neighborhood hospital setting
Training period followed by a hybrid schedule with four days onsite per week
Collaborative, mission-driven workplace focused on patient care and service excellence
What This Role Offers
Entry point into a healthcare environment with training provided
Opportunity to make a meaningful impact on patient experiences
Stable role within a respected Boston healthcare institution
Competitive compensation and benefits
*Quoted hourly range does not guarantee the hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client.**
**This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
$38k-46k yearly est. 4d ago
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MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Front desk coordinator job in Needham, MA
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 2d ago
Patient Access Representative
Pride Health 4.3
Front desk coordinator job in Boston, MA
This is a 13 weeks contract assignment with one of the large Health System based out of Massachusetts state.
Duration: 13 weeks
Shift: Days (7:30 AM-4:00 PM (8-hour shift)
Position Overview:
In this role, you will manage a high volume of inbound calls while delivering professional and efficient patient support. Responsibilities include scheduling appointments, verifying patient information, coordinating referrals, and ensuring accurate documentation across systems.
Key Responsibilities:
Answer, screen, and process high call volumes using approved scripts and triage guidelines
Schedule appointments using centralized scheduling systems and software applications
Determine appropriate appointment type, provider, and urgency using independent judgment
Verify and update patient demographic and payer information
Obtain and document required referrals for scheduled visits
Inform patients of visit preparation, required documentation, and diagnostic protocols
Coordinate scheduling for office visits, diagnostic tests, and procedures
Triage urgent calls and forward accurate messages to providers and staff
Resolve scheduling issues and respond to provider email requests professionally
$38k-42k yearly est. 4d ago
Receptionist
King & Bishop
Front desk coordinator job in Framingham, MA
***On-site Monday through Friday, 9am-5pm in Framingham, MA***
Receptionist
$20-$23/hr depending on experience
6-8-week contract to cover a medical leave
Fully onsite 9-5 M-F (35 hours) + an unpaid hour for lunch
JOB DESCRIPTION
In this role you will serve as the initial point of contact for all visitors entering the facility. Ensuring their needs are identified and addressed appropriately, and directing to relevant internal departments in a timely and professional manner.
PRIMARY RESPONSIBILITIES
Act as the first point of contact for all individuals entering the facility; assess service needs and connect each person to the appropriate internal department.
Provide high-quality customer service to clients seeking in-person assistance.
Collect and route client paperwork for various programs, ensuring same-day delivery to the appropriate department.
Assist clients in communicating emergency situations to the appropriate internal team immediately.
De-escalate conflicts and respond calmly to challenging situations as they arise.
Oversee reception and designated waiting areas to ensure visitors' needs are met efficiently.
Provide clear direction and guidance to visitors regarding facility policies and protocols.
Engage with all clients respectfully by identifying and responding to their needs, whether within or outside the immediate scope of the role.
Interact with visitors using a professional, compassionate, and trauma-informed approach.
Attend and participate in team meetings as requested; communicate effectively with internal staff across departments.
Maintain strict confidentiality of client, employee, and organizational information in accordance with applicable federal and state laws, as well as funder requirements.
Ensure compliance with all program, departmental, organizational, and funder policies and procedures.
Perform other related duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
High School Diploma or equivalent required
Working knowledge of Microsoft Word, Excel, and Windows
One to three years of clerical or administrative experience
Basic reading, writing, and arithmetic skills
Demonstrated experience adhering to confidentiality requirements
Strong customer service, interpersonal, and verbal communication skills
Experience utilizing de-escalation techniques and trauma-informed practices
Bilingual proficiency in Spanish and/or Portuguese preferred
$20-23 hourly 2d ago
Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Front desk coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to āget things doneā. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 22h ago
Receptionist
Chrysalis 3.8
Front desk coordinator job in Burlington, MA
Receptionist Role
Burlington, MA
Part-Time Contract Role - 30 Hours Per Week - Day Time Hours
$27/hour
Scope of Services
Provide on-site coordination and monitoring services to support a GMP-regulated life sciences facility by maintaining controlled access, ensuring personnel safety, and protecting facility, equipment, and operations.
Core Responsibilities
Control and monitor facility access in accordance with approved badge levels, access permissions, and after-hours requirements.
Verify identity and authorization of employees, visitors, contractors, and vendors using government-issued identification and access credentials.
Manage visitor registration, badging, and escort requirements using the approved visitor management system.
Monitor surveillance, alarm, and access control systems and notify management team of security or safety events.
Conduct routine interior and exterior walks and inspections to identify security risks, safety hazards, or abnormal conditions.
Monitor cafeteria consumable inventory and monitor conference room booking, client and internal personnel.
Party coordinator for holidays and special events.
Monitor and distribute incoming and outgoing mail.
Communicate effectively with facility management for visitors and emergency responders as required.
Responsible for supporting the facility management team with client site visits, scheduling and catering needs.
Assist with recruitment activities, including coordination of interviews and communication with new hires.
Coordination for new employee onboarding i.e., safety training, badge issuance, GDP Quality Training, HR related topics.
GMP & Compliance Expectations
Adhere strictly to site procedures, and GMP requirements.
Maintain accurate, legible, and traceable records to support audits and inspections.
Immediately escalate conditions that could impact personnel safety, facility security, or regulated operations.
Maintain professional conduct, appearance, and confidentiality at all times.
Contractor Requirements
Contractor personnel shall be trained on site-specific security and safety procedures prior to assignment.
Contractor shall ensure proper shift coverage, handoff, and continuity of services.
Contractor personnel must comply with all facility security, safety, and confidentiality requirements.
All incidents or deviations shall be promptly reported and documented.
$27 hourly 3d ago
Receptionist
Talent Groups 4.2
Front desk coordinator job in Waltham, MA
We are seeking a friendly, professional FrontDesk / Administrative Assistant to serve as the first point of contact for clients, visitors, and employees. This role supports daily office operations, provides administrative assistance, and helps create a welcoming, well-organized workplace.
Qualifications
Minimum 2 years of experience in receptionist role.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Concur.
Strong organizational, communication, and time-management skills
Professional, customer-focused demeanor with a positive attitude
Ability to thrive in a fast-paced, collaborative environment
$29k-36k yearly est. 2d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Front desk coordinator job in Boston, MA
Job Description
PT FrontDesk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The FrontDesk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the FrontDesk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the FrontDesk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in FrontDesk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
Sunday - Monday, 2pm - 10pm, Optional Additional Hours
$33k-37k yearly est. 26d ago
Patient Services Coordinator II
Massachusetts Eye and Ear Infirmary 4.4
Front desk coordinator job in Quincy, MA
Site: Massachusetts Eye and Ear Infirmary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This role is based in Quincy, MA.
Hours are 8-4:30 or 8:30-5:00
Parking is free at the Quincy location
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders, and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens and/or takes messages related to prior authorizations,
-provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
500 Congress Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 11d ago
PRN Scheduling Specialist
Radiology Partners 4.3
Front desk coordinator job in Dedham, MA
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a temporary/PRN position working day shifts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$27k-31k yearly est. 3d ago
Public Safety Monitor-Front Desk
Southcoast Health System 4.2
Front desk coordinator job in New Bedford, MA
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Public Safety Monitor-FrontDesk
Hours: 20hrs
Shift: Evening shift, 2:45pm - 8:15pm with weekend and holiday rotation
Location: St. Luke's Hospital - New Bedford, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision.
Qualifications
* High school diploma or GED equivalent required.
* Prior security, customer service, or administrative experience a plus.
* Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire.
* Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $19.50 - USD $27.50 /Hr.
$19.5-27.5 hourly Auto-Apply 29d ago
Front Desk/ Receptionist
Mindlance 4.6
Front desk coordinator job in Cambridge, MA
⢠Receiving/Directing visitors ⢠Operate multiple phone lines ⢠Maintain a neat and presentable reception area ⢠Coordinate daily meeting room set-up/break-down based on Outlook ⢠Assist with catering orders for internal functions/meetings ⢠Assist with office supply orders
⢠Assist with shipping/receiving as needed
⢠Prep outgoing FedEx labels online as needed
⢠Perform facilities support as needed
⢠Work with building security and visitor access
⢠Typing, filing, sorting, mail/faxing and research duties
Human Resources
⢠Distribute daily interview schedules and resumes
⢠Welcome interviewers/offer hot or cold beverages
⢠Administer proper release forms before candidate starts email
⢠Work with recruiters on booking travel/hotel for out of town candidates
⢠Schedule lunch meetings for appropriate interviews
⢠File resumes, schedules and NDA
⢠Assist with the preparation of new hire packets
Skill Requirements:
⢠Excellent written and verbal skills.
⢠Detail oriented, computer literate, excellent communication and interaction skills.
⢠Ability to use Microsoft Excel, Word, PowerPoint and Outlook
⢠Ability to work independently and meet goals/objectives with minimal supervision.
⢠Self-starter, intuitive and perceptive.
⢠Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
$32k-38k yearly est. Easy Apply 15h ago
Medical Office Receptionist
Eye Care Specialists 4.6
Front desk coordinator job in Norwood, MA
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
$23 hourly 29d ago
Patient Services Coordinator II
Brigham and Women's Hospital 4.6
Front desk coordinator job in Quincy, MA
Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This role is based in Quincy, MA.
Hours are 8-4:30 or 8:30-5:00
Parking is free at the Quincy location
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders, and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* May be required to accept co-payments.
* Handles, screens and/or takes messages related to prior authorizations,
* provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
500 Congress Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 45d ago
Clinical Scheduling Specialist
Dana-Farber Cancer Institute 4.6
Front desk coordinator job in Boston, MA
Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests.
The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
+ This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:**
+ Schedules and reschedules appointments for patients in the Jimmy Fund Clinic.
+ Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital.
+ Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care.
+ Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines
+ Triages scheduling phone calls for disease group and covering disease groups if applicable.
+ Serves as a liaison between patient/family/provider.
+ Possesses a level of independence requiring knowledge of multiple disease specific programs.
+ Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
+ Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority.
+ Performs other administrative duties and tasks as requested by Manager/Supervisor.
+ Able to quickly comprehend and implement new concepts or modifications to processes.
+ Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels.
+ Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.
+ Participates in training new team members as requested.
+ May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:**
+ High school diploma required
+ A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:**
+ Ability to function as an integral member of a team
+ Excellent communication, organizational, time management, and customer service skills
+ Strong attention to detail
+ Ability to multi-task and problem solve on the spot
+ Excellent phone etiquette
+ Demonstrated ability to carry out complex scheduling as required
+ Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed
+ PC proficiency
+ Ability to work productively in a remote environment
+ Knowledge of medical terminology preferred
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
$45.5k-54.4k yearly 3d ago
Front Desk Receptionist - Optometry
Community Health Connections 4.2
Front desk coordinator job in Leominster, MA
JOIN THE CHC FAMILY!
We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Medical Office Supervisor, the FrontDesk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the FrontDesk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed.
Responsibilities include:
Receives and directs incoming patients.
Reviews and updates patient information related to demographics and insurance.
Follows established health center protocol for the check-in, encounter form production, and check-out.
Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation.
Schedules walk-in appointments, in collaboration with the Nurse of the Day
Schedules patient appointments according to established protocol
Provides coverage to Medical Records as needed.
Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients.
Minimum Qualifications:
High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred.
Bilingual in Spanish is a plus
1-year similar work experience or in a medical office environment preferred
Computer skills for accurate data entry
Knowledge of basic medical terminology preferred.
Demonstrated interpersonal relationship skills.
Demonstrated proficiency in reading, writing and speaking in English.
Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
401k
Generous vacation and personal time for eligible employees
Sick time
Medical, dental, and vision insurance
100% paid Life insurance/AD&D
100% paid Long-Term disability.
Employee Assistance Program (EAP)
Discounts on travel and entertainment!
Discounts on cell phone service, computer purchases, and more!
College Tuition Rewards/CMEs
Company Events & Activities (Annual cookout and holiday party, health and wellness events,ā Lunch & Learn'sā, team building, and more!)
Employee Assistance Program (EAP)
EyeMed Vision Care Program
Accident & Cancer Insurance
Educational development reimbursement
Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
$39k-44k yearly est. 10d ago
Dental Practice Front Office Coordinator.
Pearl Dental Centr PC 4.0
Front desk coordinator job in Pepperell, MA
Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details.
Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1.
Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections.
Treatment plan presentation experience is preferred.
Knowledge of Eaglesoft software is a plus.
Experience in Dental Field is REQUIRED
Job Location: Pepperell, MA
Salary: negotiable, based on the experience.
Please send us a cover letter and your resume today! We look forward to hearing from you!
$34k-44k yearly est. 18d ago
Front Desk Receptionist
Benchmark Senior Living 4.1
Front desk coordinator job in Leominster, MA
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the FrontDesk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the FrontDesk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
Starting at $16/hr.
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Offers refreshments (coffee, water, etc.) to visitors, where applicable
Manages doctor appointment book and beauty appointment book.
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Keeps lobby clean and neat, free of clutter and trash
Requirements
High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match
Medical, Vision & Dental Benefits
Tuition Reimbursement Program
Vacation and Health & Wellness Paid Time Off
* Eligibility may vary by employment status
is 100% onsite at the Weymouth location. The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services.
Key Responsibilities:
* Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
* Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
* Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
* Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
* Prepares for and attends shift handoffs and team huddles
* Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
* Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
* Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
* Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
* Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
* Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
* Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
* Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records
* Processes prescription refills, letters, and external requests
* Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently
* Participates in process improvement initiatives and supports internal changes to systems and procedures
Minimum Qualifications
Education:
* High School Diploma/ GED
Experience:
* No healthcare experience required - Basic customer service and computer skills.
* Makes use of customer service knowledge to assist patients and families in resolving problems.
* Conveys a positive demeanor when interacting with patients, families, and coworkers.
* Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
* Ability to work with diverse internal and external constituencies.
* Demonstrates the ability to pay attention to detail and accuracy.
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$43k-51k yearly est. 10d ago
Front Desk Office Coordinator
Dermatology Associates of Concord 4.6
Front desk coordinator job in Concord, MA
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
Responsibilities include:
Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.
Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.
Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.
Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.
Minimum qualifications:
High School diploma or equivalent
1-3 years of related work experience
Experience with computer software systems, such as Microsoft Office
Preferred qualifications
Medical office experience preferred
Requirements:
How much does a front desk coordinator earn in Quincy, MA?
The average front desk coordinator in Quincy, MA earns between $28,000 and $43,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Quincy, MA
$35,000
What are the biggest employers of Front Desk Coordinators in Quincy, MA?
The biggest employers of Front Desk Coordinators in Quincy, MA are: