Front desk coordinator jobs in Richmond, KY - 55 jobs

This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role. High school diploma or equivalent required. Computer skills required. Clerical experience in the medical office setting preferred. Other education preferred. Benefits Include: Health, Vision, and Dental Insurance Retirement with Company Match Generous Paid Time Off (Including Maternity/Paternity Leave) Short/Long Term Disability and Life Insurance Tuition Reimbursement Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

SCHEDULE: Mon-Fri: 8:30a-6p Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans

SCHEDULE: Mon-Fri: 8:30a-6p Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards

​Patient Recovery Coordinator We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Patient Recovery Coordinator, you will be responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. The Patient Recovery Coordinator will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. This role must understand and have respect for everyone's unique path to recovery. The Patient Recovery Coordinator will coordinate care with referral sources to assist patients in maintaining recovery. Requirements:   High school diploma or equivalent. Peer Support Certification required by the state in which the facility operates CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Valid Driver's license and ability to travel up to 10% locally Successfully complete, maintain, and submit to the department documentation of a minimum of six (6) hours of related training or education in each subsequent year Preferred Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities:  Assist patients in overcoming barriers to treatment. Patient Recovery Coordinator supports recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community, through group facilitation. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Provide education to patients around wellness management and recovery skills. Document in EMR, as necessary. Documents in patients record timely, accurately, and appropriately. Complete all general shift reports and documentation for your shift prior to the end of the shift, ensuring all documentation is signed. Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates. Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized Supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.). Search patients for contraband and manage the patient's valuables and belongings. Perform periodic inspections of patient rooms and the transitional living facility. Working with the facility leadership team to develop corrective action plans to address problems/concerns as needed. Perform random drug screens as needed. Assist with AMA identification and interventions. Arrange referrals to other agencies and resources in the community when appropriate, updating aftercare plan in coordination with Discharge Coordinator. Provide support to clients as challenges arise from everyday activities. Conducts new orientation programming as scheduled, educating patients around community and natural supports, and how to utilize these in the recovery process. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Benefits:  18 days PTO (Paid Time Off)  401k with company match  Company-sponsored ongoing training and certification opportunities.  Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.  Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)  Discounted tuition and scholarships through Capella University.  Join our team. Join our mission.

The Opportunity Front Office Receptionist - Versailles Family Dentistry Full-Time | Monday-Friday $18-$21/hour (based on experience) Are you looking for a new workplace where you can thrive and collaborate with a dedicated team committed to delivering exceptional dental care? Versailles Family Dentistry is eager to meet you! We are seeking a full-time Front Desk Receptionist to join our team! Why Join Our Team? At Versailles Family Dentistry, we're more than a dental office-we're a family. Our warm, welcoming atmosphere and patient-centered care make us a trusted part of the community. If you love helping people and thrive in a friendly, team-oriented environment, this is the perfect role for you! Medical Benefits 401(k) Paid Vacation A Day In the Life Of What You'll Do Every Day Greet patients with a smile and make them feel at home Answer phones and schedule appointments Verify insurance and keep patient records accurate Support the front desk team to ensure smooth operations What You'll Bring To The Table What We're Looking For Excellent communication and organizational skills Professional, reliable, and a true team player Dental experience preferred High school diploma or GED required Ready to join a practice that feels like home? Apply today and help us deliver exceptional care to our patients! We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities * Ensure the patient entry is unlocked each morning. * Performs daily backup of computer system. * Prepares daily schedules for provider and nursing staff. * Pull daily patient charts, if applicable. * Answer phone and take care of caller's needs or route calls appropriately. * Make patient appointments, both within the clinic and for referrals. * Prepare mail, including maintain meter and ordering postage. * Maintain printer and copier supplies and change cartridges as needed. * Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. * Register each patient and ensure a proper "check-in" process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. * Perform "check-out" process to ensure physician's follow-up orders are carried out. * Perform the daily batch update. * Manage daily receivables. * Inform patients of delays. * Appropriately handles patient complaints. * Assist the medical provider as needed, including phone calls. * Shut down machines and lock patient entry the end of the workday. * Other duties as assigned. Knowledge, Skills and Abilities Required * Maintain patient confidentiality at all times * Be courteous and respectful to patients and co-workers at all times * Ability to work effectively with providers, staff and third-party payors * Ability to work independently, establish priorities, and coordinate work activities * Ability to work under pressure * Ability to use good judgment to accomplish goals Credentials and Experience Required * High School Diploma or GED Credentials and Experience Preferred * Experience in an outpatient clinical setting * Associates in Medical Office Administration * Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Title: Receptionist/Front Office Coordinator Supervisor(s): Practice Manager Department: Administration The Receptionist/Front Office Coordinator is responsible for the coordination of administrative duties involved with a patient's visit to the office. Duties and Responsibilities Ensure the patient entry is unlocked each morning. Performs daily backup of computer system. Prepares daily schedules for provider and nursing staff. Pull daily patient charts, if applicable. Answer phone and take care of caller's needs or route calls appropriately. Make patient appointments, both within the clinic and for referrals. Prepare mail, including maintain meter and ordering postage. Maintain printer and copier supplies and change cartridges as needed. Monitor office supplies and maintenance needs and make request for purchase to Supervisor when needs are present. Register each patient and ensure a proper “check-in” process, including verification of personal and insurance information at each visit and that proper copays are collected and posted to account. Perform “check-out” process to ensure physician's follow-up orders are carried out. Perform the daily batch update. Manage daily receivables. Inform patients of delays. Appropriately handles patient complaints. Assist the medical provider as needed, including phone calls. Shut down machines and lock patient entry the end of the workday. Other duties as assigned. Knowledge, Skills and Abilities Required Maintain patient confidentiality at all times Be courteous and respectful to patients and co-workers at all times Ability to work effectively with providers, staff and third-party payors Ability to work independently, establish priorities, and coordinate work activities Ability to work under pressure Ability to use good judgment to accomplish goals Credentials and Experience Required High School Diploma or GED Credentials and Experience Preferred Experience in an outpatient clinical setting Associates in Medical Office Administration Dentrix Dental Software (for dental) Special Requirements Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job DescriptionDescription: Essential Duties and Responsibilities: · Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services. · Identify client needs and assist in engaging community resources to promote wellness and recovery and overcome barriers to accessing needed services. · Respond to emergency situations in a timely fashion. · Maintain ongoing communication with referring providers, particularly state hospital system. · Provide warm hand off when CCBHC clients are referred to a partnering provider. · Provide crisis assistance to the consumer and coordinate any needed service. · Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary. · Maintain documentation of services needed, referrals completed and follow up with both client and treatment providers. · Other duties may be assigned. Requirements: Qualifications: A Bachelor's degree in Psychology, Sociology, Human Services or Nursing from an accredited school; or a Master's Degree in Human Services field from an accredited school with or without licensure; or Associate's Degree in Nursing from an accredited school. Experience working in healthcare customer service preferred. Submit to and pass a criminal background check and drug screening. Hours: Work hours are structured in 7.5 hour blocks per day, totaling 37.5 hours per week. Schedules may be adjusted to accommodate irregular or flexible hours as required by agency needs. This position reports directly to the Team Leader if located in an outpatient facility and/or Program Director, if in a residential program. Summary of Job Duties: The Care Coordinator is a member of a multi-disciplinary team responsible for providing services to adults, children and families presenting for services. The Care Coordinator is to assist helping the person gain access to medical, psychiatric, social, educational and other support services. Required Job Skills: Oral and Written Communication Skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or a crisis Ability to work effectively with diverse personalities and to build and maintain positive working relationships with individuals of all races, backgrounds and needs Knowledgeable of Behavioral Health Concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental illness Additional Responsibilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions. Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds Possess a valid Kentucky Driver's License and maintain a safe driving record if required for job performance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions, maybe off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards: Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. Annual infection control training required. All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations. Local, regional and state travel required on a regular basis. Active, in force driver's license required. Required Job Performance: Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation: $11.50 - $13.50 Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Statement of Purpose The Standardized Patient (SP) at Frontier Nursing University portrays characteristics of real patients in course-situated interactions with students. Standardized Patients will be physically examined and/or interviewed by students and faculty as part of the student's learning experience. The Standardized Patient will use measurement tools to assess student behaviors. Major Tasks, Duties, and Responsibilities 1. Uses a case script detailing specific emotions, behaviors, and disease signs/symptoms for presentation during simulated learning situations. 2. Presents case information in a standardized manner, as elicited by students. 3. Remains in a specific patient character as trained when responding to student questions. 4. Accurately remembers encounters with students for the purpose of scoring student behaviors. 5. Provides educationally constructive verbal feedback within a structured format. 6. Accepts ongoing feedback from faculty and Innovation Center faculty/staff to incorporate into case simulations 7. Adheres to SP policies and procedures. Skills and Abilities Required ● Minimum of a high school diploma ● Acting and experience as a SP preferred ● Experience in health professions, communication, or education preferred ● Excellent verbal communication skills ● Reliable computer and web-communication skills, including use of Google suite and Microsoft Office products and web conferencing software ● Flexibility and reliability with scheduling and assignments ● Ability to read and absorb detailed case information and follow written and verbal instructions ● Strong attention to detail ● Willingness to be viewed and recorded throughout simulated patient encounters and feedback sessions ● Ability to maintain confidentiality and display diplomacy Reporting Relationship ● Reports to the Associate Dean of Academic Affairs Work Location: Versailles, KY

EVENINGS/WEEKENDS: WEEKENDS 9AM - 2PM EVENINGS 4:30PM - 7:30PM The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

**About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. **Job Purpose:** The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments. Essential Functions: + Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly. + Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing. + Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary. + Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary. + Initiate and work up refund requests for overpayments. + Process refunds and credit balances to patients or payers. + Identify account problems, patterns, and trends. + Assist with additional payment-related functions as necessary. + Assist and respond to reports in a professional manner. + Comply with state/federal regulations and adhere to HIPAA and PHI guidelines. + Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company. + Communicate refund status with patients/insurance companies. + Maintains refund tracking spreadsheet for all refund requests. + Follow up on requests submitted to ensure payment has been received. + Post adjustment and or payment corrections to patient accounts in billing software. + Perform other duties as assigned to meet business needs. Qualifications + 2 or more years' experience working with medical refunds preferred. + High School Diploma or equivalent degree preferred. + Associate's degree preferred. + Previous healthcare billing and/or payment posting experience required. + Basic computer knowledge (Windows, MS Word, MS Excel, Internet). + Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred. + Strong Attention to detail. + Ability to interact effectively and professionally with individuals at all levels; both internal and external. + Must be able to work as part of a team. + Knowledge of medical terminology preferred. + Knowledge of health insurance preferred. + Familiarity with Chemotherapy and Radiation Billing preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general directions on standard work; receives detailed instruction on new assignments. + Consults with supervisors or senior peers on complex and unusual problems. **Anticipated hourly range:** $15.70 - $24.75 Hourly USD **Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible. **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Baptist Health is looking for a Patient Access Coordinator to join their team in Lexington, KY. This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other. Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Pre-registration, registration, verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Patient Access Coordinators may also be assigned Financial Counseling duties. Requirements High school diploma or equivalent Must type 40-45 wpm Registration Experience Preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

The Opportunity 🌟 Be the Heartbeat of Our Dental Care Team! 🌟 Are you ready to be the friendly face that welcomes patients into a top-notch dental practice? We pride ourselves on delivering exceptional care in a warm and inviting atmosphere. We're on the lookout for a dedicated and enthusiastic Front Office Clerk/Receptionist to become a vital part of our professional team! Why Join Us? 🌟 Our Culture: We foster a supportive and collaborative environment where every team member is valued and encouraged to grow. Our office is a place where professionalism meets a friendly, family-like atmosphere. 🌟 Our Mission: We are committed to providing top-quality dental care with a focus on patient comfort and satisfaction. Our mission is to make every visit a positive experience, ensuring our patients leave with a smile. What We Offer: Competitive Pay: Earn $14 to $18 per hour, based on your experience. Fantastic Benefits: Health insurance 401K Monthly and quarterly bonuses based on office performance Opportunities for Professional Development: Grow your skills and advance your career. Positive and Inclusive Work Environment: Be part of a team that feels like family. Make a Real Difference: Help us create smiles and improve lives every day. Ready to make a difference in dental health? Join us and be part of a team that feels like family. Apply today and let your skills shine! A Day In the Life Of Manage Schedules: Coordinate patient appointments, examinations, and procedures. Patient Interaction: Answer questions about medical tests and procedures, provide instructions, and confirm appointments. Telephone Etiquette: Courteously handle incoming calls and take messages. Financial Coordination: Explain financial requirements, enter payments, and verify insurance details. Administrative Tasks: Schedule referral appointments, follow-ups, file documents, and organize supplies. What You'll Bring To The Table Education: High School diploma/GED (Post high school education is a plus). Experience: Proven experience in a dental or medical office. Skills: Knowledge of dental/medical terminology and insurance plans, proficiency in Microsoft Office (Word, Excel, Outlook), accurate typing and filing, excellent communication and organizational skills, and professional telephone etiquette. Join us in making a difference in our patients' lives with your exceptional service and dedication! Apply today! We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily. We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Patient Care Specialist, you play a direct role in saving the lives of our patients each day by serving our residents in a safe environment promoting long term recovery. You will partner with the Patient Care Manager and the Executive Director to establish and maintain a therapeutic environment for our residents. Requirements · Valid driver's license · HS Diploma / GED · Associates degree preferred · CPR / First Aid Responsibilities: · Check in with manager for resident report and receive any added assignment. · Supervise resident AM/PM care. · Supervise patient medication, document all incoming medications, and coordinate with nurse and psychiatrist/physician regarding medication compliance. · Maintain residents' schedule for your shift. · Observe and assure adherence to house rules. · Monitor all chores and work projects. · Run didactic groups and assist residents with recreational activities that promote comfort, security, and recovery. Benefits: · 18 days PTO · 401k with company match · Company sponsored ongoing training and certification opportunities. · Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Join our team. Join our mission.

The position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Coordinators perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role. Minimum Requirements: High school diploma or equivalent required. Computer skills required. Clerical experience in the medical office setting preferred. Other education preferred. Benefits Include: Health, Vision, and Dental Insurance Retirement with Company Match Generous Paid Time Off (Including Maternity/Paternity Leave) Short/Long Term Disability and Life Insurance Tuition Reimbursement Office Administration, Reception, Clerical, Administrative Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.