Front desk coordinator jobs in Urbandale, IA - 241 jobs

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication

Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive: Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all. Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptability Be Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better. Always Own It: We are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments. Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for. Job Title: Referral Response Coordinator Location: Altoona, Iowa or North Liberty, Iowa Exemption Status: Exempt salaried Schedule: Maximum of 11 24-hour call shifts/month Shift: 8am- 8am CST *holidays and weekends required Compensation: $63,300 - $79,100 annually *Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position. Job Title: Referral Response Coordinator Work System: Inspire the Gift Department/Group: Referral Eligibility Reports To: Manager of Referral Response Location: Altoona/North Liberty Position Type: Full-Time Exemption Status: Exempt OSHA Category: I IDN Culture Statement: Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis. Position Summary: This position works with Iowa Donor Network and hospital partners to manage the medical evaluation and coordination of organ, eye, and tissue donation opportunities. Evaluation and coordination is managed both remotely and onsite at the donor hospital. Essential Functions and Performance Responsibilities: Communication of daily staffing and response needs for Referral Response (RRC) team. Lead Daily Huddle call and report out on active referrals to other members of the organ team. Provide referral response to hospitals on potential organ donors, including onsite response per IDN protocols. Collaborate with hospital staff over the phone and in person to collect clinical information regarding potential organ donors utilizing information from medical records, medical history, and current health status. Collaborate with hospital staff over the phone and in person to ensure the donation opportunity is maintained. Support hospital partners onsite during the brain death testing process. Ensure effective verbal and written communication and collaboration with hospital staff, physicians, related donation agencies, and other Iowa Donor Network team members to maximize organ donation. Provide the IDN Organ Resource Supervisor (ORS) with a thorough chart review for donor suitability determination and medical management. Submit referral feedback via established internal forms to foster process improvement. Participate in process improvement and quality assurance activities. Actively participate in required RRC team and Organ team meetings. Position Qualifications and Education Requirements: Associate degree in nursing or allied health science or equivalent experience required. Licensed RN, Paramedic or RRT preferred. Minimum of 2 years of experience in a healthcare setting or hospital preferred. Minimum of 2 years of previous experience in organ donation. Skills and Abilities: Demonstrated ability to work in a fast-paced environment with a focus on timely, correct results. Exceptional ability to review medical information and communicate efficiently across multiple channels. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to provide excellent customer service to a diverse audience. Physical Requirements: Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st and COVID vaccine upon required timeline.) Work rotating on-call, variable schedule including days, nights, weekends, and holiday. Maximum base shifts per month is 11. Must have ability to assist outside the posted schedule. During peak, prolonged periods of donor case activity, must have the ability to travel within the service area (state of Iowa) and fill role of Referral Response Coordinator. Possible mental and visual fatigue associated with fast-paced, detailed work. Express ideas verbally and convey detailed or important spoken information. Receive detailed information through oral and auditory communication. Organizational Responsibilities: It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values. Employee's obligation to maintain the confidentiality of information shall survive the termination of employee's employment with IDN. All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling follow up appointments, assisting with surgery scheduling, and submitting prior authorizations for procedures. In this full-time, clinic hour position you will work alongside a team of patient care navigators and clinical staff members to create an outstanding patient experience. You will be primarily working in our West Des Moines location but flexible to cover our Ankeny location as well as our Des Moines location if needed To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Here is What You Can Expect: Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care. Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey Sitting at a desk for extended periods of time that may seem unnatural What We're Looking For: Calm. Ability to communicate calmly with patients and Physicians. Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. Multi-tasker. Ability to handle multiple tasks at one time while staying organized. Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. Experience. Prior exposure to patient care coordination. Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? Consistent schedule, no weekend coverage Friendly, fun and dedicated peers Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.

Job Description Front Desk Administrator We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you. Mantality Health is one of our premier men's and women's health clinics across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping our patients live more powerful lives through hormone replacement therapy & additional medical services. We're Looking for You As a Front Desk Administrator at Agentis / Mantality Health, you are the first and last impression of our clinic experience. You play a critical role in creating a welcoming, organized, and high-touch environment for every patient. You ensure smooth clinic operations by managing scheduling, patient flow, communication, and administrative tasks all while supporting the clinical and sales teams to deliver a seamless patient journey. This role is detail-oriented and service-driven, with success measured by patient satisfaction, scheduling accuracy, operational efficiency, and collaboration across the clinic team. Who You Are You embody Agentis & Mantality values and demonstrate the key competencies that ensure an exceptional patient experience and strong team collaboration. You thrive in a fast-paced clinical environment, take pride in organization and professionalism, and bring a positive, patient-first mindset to everything you do. Our Values Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs. Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level. Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients. Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age. Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care. Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact. What You'll Do Front Desk & Patient Experience Greet patients warmly and professionally, ensuring a welcoming first impression. Manage patient check-in and check-out processes with accuracy and efficiency. Answer phones, texts, and emails promptly, directing inquiries appropriately. Maintain a calm, confident, and supportive presence in a fast-paced clinic environment. Scheduling & Administrative Support Schedule, confirm, and manage appointments to optimize clinic flow and provider availability in partnership with the Longevity Guides at the Agentis support office, who handle initial outreach and scheduling. Collect and verify patient information, consents, and documentation. Process payments, memberships, and packages in coordination with the Longevity Guide. Maintain accurate patient records within the practice management system. Clinic Operations & Team Collaboration Support providers and clinical staff by ensuring rooms, schedules, and patient flow are prepared and aligned. Communicate patient needs, delays, or concerns to the appropriate team members. Assist with inventory tracking, office supplies, and general clinic organization. Partner with the Longevity Guide to ensure smooth handoffs and continuity of care. Brand Representation & Patient Engagement Uphold Agentis and Mantality brand standards in appearance, communication, and service. Share basic information on services, promotions, and next steps when appropriate. Encourage patient feedback and assist with reviews, referrals, and loyalty initiatives as directed. What You Have 1-2+ years of experience in a front desk, administrative, or patient-facing healthcare role. Exceptional customer service and interpersonal communication skills. Strong organizational skills with the ability to multitask and prioritize. Experience with scheduling systems or practice management software; CRM experience is a plus. Professional demeanor with a patient-first mindset. Interest in health, wellness, and longevity medicine. Measures of Success Patient Satisfaction & Experience Scores Appointment Accuracy & Schedule Optimization Timely and Accurate Documentation Front Desk Efficiency & Clinic Flow Team Collaboration & Communication Effectiveness What We Offer Full-time position on-site in our premier clinic Healthcare & Financial Wellness Benefits Paid Time Off to recharge Ongoing training, mentorship, & growth opportunities Pay Range $18-22 / hour Check us Out Agentislongevity.com Mantalityhealth.com Powered by JazzHR hBivhQZ5Hi

Concept by Iowa Hearing, part of AudioNova 1551 Valley West Dr. Valley West Mall, Suite 251 West Des Moines, IA 50266 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * Medical, Dental and Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Posting Title Clinic Receptionist The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Job Duties: * Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. * Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Schedule: * 40 hours/week * Day Shift General Requirements: * Training Preferred: Effective communication skills, medical terminology * Special Training: Basic Life Support; Medical Office Procedures * Less than 1 year experience required Education: * High School Diploma or GED equivalent Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.

Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work. We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must! A Few Things About Us: We work hard, but love to have fun with our students and each other! Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees! Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule Financial bonuses and advancement opportunities including supervisory and management positions! Wonderful warm and tropical atmosphere centered around kids and family comfort! Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles starting at $15.50 Flexible part-time hours and scheduling Competitive pay Growth opportunities Valuable work experience Increased social opportunities Future references/referrals On-the-job training and certification opportunities Position Requirements: High energy - you believe work should be fun! Service mindset - you take pride in making sure our members are taken care of! Able to take initiative and have great organizational skills! Excellent communication and able to develop relationships with our members! Passionate about working with children of all ages and ability levels! Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!) Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary: Promotes quality customer service face to face and over the phone to current and future guests. Process sales and enrollment transactions. Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising. Checks voicemail and email correspondence and responds in a timely manner. Makes collection calls to resolve open account problems. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview! Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided). Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate. Candidate Profile: Outgoing and energetic personality Friendly, positive attitude Strong work ethic Dependable, punctual, detail-oriented, and well organized Ability to multi-task Focused on SAFETY Flexible and able to adapt to company growth and evolving responsibilities Must be comfortable working with and around young children If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you! Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

We are looking for a proactive and personable Front Desk Office Coordinator to join our team in Urbandale, Iowa. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented environment. This position requires strong organizational skills and a customer-focused approach to support daily office operations effectively. Responsibilities: - Answer incoming calls promptly and with attention to detail, directing them to the appropriate departments or individuals. - Greet visitors and guests warmly, ensuring a positive and detail-oriented first impression. - Perform various clerical tasks such as filing, data entry, and maintaining office records. - Handle incoming and outgoing mail, including sorting and distributing correspondence. - Support office operations by assisting with administrative duties as needed. - Maintain a clean and organized reception area. If you are looking to continue on in a customer facing position, PLEASE APPLY TODAY! Call 515.706.4974 or go to our Robert Half website. Requirements Requirements: - At least 1 year of experience in a receptionist or front desk role. - Strong customer service skills with the ability to interact professionally with diverse individuals. - Proficiency in basic clerical tasks such as filing, data entry, and handling mail. - Excellent organizational skills to manage multiple tasks efficiently. - Ability to communicate effectively both verbally and in writing. - Familiarity with office equipment and technology. If you are looking to continue on in a customer facing position, PLEASE APPLY TODAY! Call 515.706.4974 or go to our Robert Half website. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We have a fantastic opportunity for a dental office Front Desk Coordinator with Des Moines Pediatric Dental Center! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. Requirements: Bilingual preferred Schedule: Mon-Tues 7:30 am-5:00 pm Wed 7:30am-4:30pm Thurs-Fri 8:00am -4:30pm Education and Experience: Minimum high school diploma, or equivalent. Experience working in a professional, medical, or dental environment with direct customer service is desired. Specific Skills: Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships. Ability to travel between multiple locations. Customer service oriented and able to communicate with a pleasant demeanor at all times. Effective written and verbal communication with all staff and management. Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner. Strong PC skills and ability to learn and successfully use new programs as required. Benefits: Paid Time Off Paid Holidays Medical, Dental and Vision benefits Health Savings Account, Flex Spending 401K Short and Long Term Disability Insurance Life Insurance

Description: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles. In this position, you will work at PHC Univeristy Clinic in Des Moines and be scheduled about 32 hours per week, Monday, Tuesday, Wednesday, and Friday 8:30 AM - 5:00 PM with Thursdays Off. This position is eligible for our $5.00 per hour shift differential if you work a 3-hour shift either after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply. This position requires Spanish and English language skills. What You Will Do * Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges. * Accurately documents messages and communicates to the appropriate individual. * Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies. * Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor. * Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility. * Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC. * Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms. * Helps patients apply for the sliding fee program. * Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols. * Scans all acquired patient documentation and accurately indexes into electronic health records. * Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers). * Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience. * Performs other duties as assigned. Qualifications You Need Required * A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role. * Excellent customer service skills and commitment to service excellence. * Effective verbal and written communication skills. * Good problem-solving skills with ability to apply critical thinking. * Takes initiative and demonstrates dependability. * Team oriented with ability to collaborate effectively with others. * Listening and reading skills with ability to follow written and verbal instructions. * Basic math skills with ability to count money and make change. * Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications. * Detail oriented with high degree of accuracy * Prioritization skills. * Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals. * Demonstrates professionalism with ability to remain calm in all situations and show empathy. Preferred * Bilingual Spanish/English communication skills, written and verbal. * Associate degree in related field. * Work experience in a community health center, medical or dental clinic, or in the essential functions of the * position. * Experience working with patient registration systems and electronic health records. * Experience using a multi line telephone system. * Experience working with and knowledge of clinical terminology and health insurance. We Take Care of Our People Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including: * Generous PTO accrual * Eight paid holidays * Tuition reimbursement program * 401k with company match * Medical, dental, vision * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounted pet insurance * PHC Pride rewards program Visit *************************** for a summary of PHC's benefits. Grow Your Career with PHC We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Monday, Tuesday, Wednesday, Friday 8:30 AM - 5:00 PM Thursday Off 32 Hours Per Week

We are seeking a skilled and dedicated Patient Service Representative - Call Center to join our healthcare team. Iowa Radiology is a patient-centered practice that promotes a more compassionate approach to medicine. We provide our employees the ability to bring their authentic selves to work every day, providing compassionate care for our patients in a collaborative, supportive work environment. We want YOU to join the Iowa Rad family! We truly care about our employees, their health and well-being, and their career goals and aspirations. The ideal Patient Service Representative - Call Center will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information. Responsibilities of the Patient Service Representative - Call Center: Call Center & Administrative Functions Answer a high-volume, multi-line phone system promptly and professionally, routing calls and delivering messages accurately and in a timely manner. Schedule diagnostic imaging exams and procedures across all modalities for multiple IDIPC clinics. Demonstrate knowledge of radiology procedures, exam preparation requirements, and scheduling protocols. Accurately schedule appointments using the RIS system and maintain complete and up-to-date patient records. Initiate and maintain positive public relations with patients, visitors, clinic staff, and referring physician offices. Process patient registrations, collect payments, and verify demographic and insurance information as required. Utilize and become proficient in Abbadox, Epic, and the Shoretel multi-line phone system. Metrics: Must handle a minimum of 100 calls/day. Customer Service Provide clear, courteous, and professional communication to patients, including explaining appointment details and preparation instructions. Handle patient inquiries, concerns, and issues with empathy, discretion, and efficiency. Maintain patient confidentiality and comply with HIPAA and organizational policies at all times. Other Responsibilities Attend staff meetings and required training sessions. Report issues related to staffing, workflow, morale, or procedures to the Clinic Supervisor. Notify the Clinic Supervisor of supply or operational needs. Qualifications of the Patient Service Representative - Call Center: Education High school diploma or equivalent Knowledge, Skills, and Abilities Previous reception or call center experience required Previous medical experience preferred. Must have a fundamental knowledge of typing and filing techniques. Must be able to read, write, and speak fluent English. Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders. Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment. Ability to work independently while contributing positively to a team environment. Physical, Mental, and Visual Effort Continuous speaking, hearing, and visual effort. Must have the ability to communicate effectively and work independently. Continuous mental and visual concentration requiring attention-to-detail and accuracy. Working conditions are typical to a normal office or individual home office environment. Must possess manual dexterity to operate computer and other office equipment. Ability to perform repetitive tasks associated with technology use (phone, computer, applications, and software). Must be able to bend, stoop, kneel, or crouch as part of job functions. Ability to lift and carry up to twenty-five (25) pounds when necessary. Benefits include but are not limited to: Health, Dental, and Vision insurance Life Insurance Short-term and Long-term Disability Insurance Paid Time Off and Paid Holidays 401k Retirement Plan Referral Program Iowa Radiology, Professional Medical Management (PMM), and Iowa Diagnostic Imaging and Procedure Center (IDIPC), are equal opportunity employers. We are committed to fostering a diverse, inclusive, and respectful workplace. All qualified candidates are given equal employment opportunity without regard to race, color, national origin, sex, gender identify, sexual orientation, age, disability, religion, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available to individuals with disabilities from the application process and throughout employment with any of our companies.

This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67. Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld. At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Essential Job Duties and Responsibilities Following instructions Loading in and loading out of stage scenery and soft goods Support of other department as requested Experience Needed/Certification: Follow instructions Know stage directions Proper lifting and pushing technique Additional Job Requirements / Pertinent Information Position requires event work during evening/weekends Regular lifting of up to 50lbs Occasional lifting between 50-75lbs Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock Noise level is moderate

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is working 22.5 hours a week (3 days a week or flexible for 5 days with shorter hours). As a Referral Coordinator you are responsible for providing our participants with a warm, authentic, and compassionate welcome to the service. As their first point of contact, you will supportively guide them through our triage and assessment process, ensuring their needs, preferences and expectation are carefully managed and supported. This role is responsible for supporting participants to access the right intervention, at the right time, in the right way, in line with their goal, whilst also encouraging individuals to access our virtual care platform. With a number of behaviour changes options, it is the role of the Referral Coordinator to support participants to make an informed choice as to their care pathway, exploring in-house, sub-contracted and adjacent service options. 1. Received and process service referrals received via multi-channel delivery including, email, text, referral form, web-form and telephone providing: • A professional service and excellent customer service • Compassionate communication with excellent enquiry skills • Effective triage and assessment of needs, preferences, and goal(s) • Simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user / participant experience. • Efficient and accurate data capture 2. Responsible for the timely onboarding of referrals onto interventions across the service, including onward referral and sign-posted (as required) • Management of the referral inbox • Participant invitation to the virtual care platform to encourage self-led journey's • Participant record creation for those who choose not to undertake the self-led journey. 3. Complete participant onboarding data capture and questionnaires pre intervention and support in the post intervention. Activities including: • Accurate capture of the minimum data set, consent, triage, and assessment baseline questionnaires • Capture of any accessibility considerations and adaptations required to support the participant with a successful journey • Sensitive capture of any vulnerabilities and safeguarding concerns • Effective assessment of need with feedback loops to ensure participant is kept appraised of the process and options •Delivery of brief intervention and advice in line with government guidelines. 4.Proactive caseload management for those participants unassigned to an intervention. • Responsive engagement with participants via telephone, text, email and via our virtual care platform • Accurate capture of activities and engagement to drive successful onboarding to interventions • Dashboard management of referral numbers and participant journeys 5. Work in line with business and contract performance requirements including: • Implementing Standard Operating Procedures (SOP) • Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. • Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. Note: This is not an exhaustive list. The Referral Coordinator is expected to carry out all other duties as may be reasonably required. Qualifications & Experience Essential: • Demonstrate proven track record of working in a customer facing role (face to face and telephone based) within a service environment • Experience of caseload management demonstrated via the use of a Case Management System • Experience of supporting vulnerable individuals through a change process • Experience of using IT systems, including Microsoft Office • Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace • Experience of dealing with different customer needs/ concerns and remaining calm under pressure • Experienced of developing and working to processes and procedures to meet business needs and maximise effectiveness • Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Relevant health coaching qualification or an accredited health coaching skills programme. • Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard Individual Competencies Essential: • A strong understanding of the social determinants of health • A strong understanding of population-based approaches including segmentation and risk stratification • A strong understanding of behaviour change principles and methodology. • Demonstration of key skills including: • Motivational interviewing • Conversation frames and techniques • Patient activation • Empathy and compassion • Genuine desire and commitment to improve the quality of the lives of families • A personable, non-judgmental, sensitive approach to communicating with the public • IT literate especially working knowledge of Microsoft Office • Excellent organisational skills to manage and priorities workload, anticipate needs and work on own initiative and as part of a high functioning team • Excellent data processing and data management system skills • Confident, self-motivated, passionate, flexible, and adaptable • Attention to detail. • Ability to reflect and appraise own performance and that of others • Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age • Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements Desirable: • Seeks self-improvement EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 14,742.00 Maximum Salary £ 14,742.00

Reports To The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager. The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day. Responsibilities and Duties Assist with the planning and scheduling efforts for the entire company's operations. Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity. Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution. Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current. Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers). Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule. Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly. Utilize project management software for setting up, establishing and scheduling jobs. Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis. Drive productivity and continuous improvement in all tasks and processes. Additional duties as assigned. Requirements Qualifications High school diploma or equivalent required. Relevant college degree preferred. APICS (or comparable) certification in Planning/Scheduling also preferred. Experience in a manufacturing/production environment preferred/desirable. Proficient in Microsoft Office Suite, Google, or similar software. Strong analytical and problem-solving skills. Strong decision-making skills. Ability to communicate and collaborate with other teams and team members. Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments. Physical Requirements Typically sits, grasps items, and performs keyboarding for the regular operation of a computer. Stand, walk, bend, reach or otherwise move about regularly. Lift, move, or otherwise transfer items up to 40 lbs. occasionally. Occasional exposure to typical manufacturing production physical hazards.

McFarland Clinic is currently accepting application for Clinical Risk & Patient Relations Coordinator for its Ames location. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients. Responsibilities include: Clinical Risk & Patient Relations activities, receives and manages patient care concerns, and assists with risk management (RM) activities in accordance with McFarland Clinic's Core Values and Promise. Education Graduate of accredited school of nursing or degree/licensure in health related field preferred. Days: Monday - Friday. Occasional evening hours for special events Hours: 8:00 AM - 5:00 PM Experience Two years quality management, risk management, or customer service experience preferred. Minimum of five years in a healthcare delivery organization. Two years clinical experience preferred. Pre-employment drug screen and criminal history background checks are a condition of hire. Benefits McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details. McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve. McFarland Clinic is an Equal Opportunity Employer McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.

Your Mission: To advance the mission and programs of the Animal Rescue League of Iowa (ARL) and the ARL Afford-a-Care Pet Clinics by providing exceptional front-desk service, ensuring an efficient and welcoming client experience, and supporting the daily operations of the clinic through high-quality administrative and clerical work. In this role, you help clients access the care their pets need while promoting the ARL's trusted community resources. What You'll Do: In this role, you will prepare patient forms and files in advance of appointments and warmly greet clients and their pets to create a positive first impression. You will process payments for veterinary services, balance daily transactions, and issue receipts with accuracy and professionalism. You will answer incoming phone calls, respond to inquiries or direct calls appropriately, and provide information to pet owners about clinic services, scheduling procedures, and ARL resources. You will ensure all necessary paperwork is completed before appointments and coordinate scheduling for patient visits, follow-ups, and surgical procedures while maintaining an organized and efficient clinic calendar. You will manage essential clerical duties such as filing, photocopying, faxing, transcribing, and sorting mail, and will work collaboratively with clinic staff to maintain smooth operations. You may also support clients during emotional or stressful situations by providing compassionate communication and steady guidance. You will contribute to stress and disease reduction efforts through intentional and humane handling of animals when needed, maintain clean and orderly lobby and work areas, and uphold a safe working environment by following established safety guidelines. Throughout your work, you will actively promote the ARL's mission, services, programs, and events while demonstrating knowledge of and adherence to ARL policies and procedures. Additional responsibilities may be assigned. What You Bring: You bring a high school diploma or GED and ideally have previous experience in a reception or client-service role. You thrive in a fast-paced and sometimes emotionally challenging environment and demonstrate strong customer service abilities, problem-solving skills, and the capacity to resolve conflict with composure. Your organizational skills and attention to detail support accurate scheduling and record-keeping, and you are comfortable performing basic mathematical tasks and using Microsoft Office Suite effectively. You approach your work with empathy, professionalism, and a commitment to supporting clients and their pets. Working Conditions: This position may require lifting up to 50 pounds on occasion and involves regular exposure to odors, animal-related illnesses, bites, scratches, and waste, as well as moderate noise levels. You must be able to sit or stand for extended periods and be comfortable working in an environment where both people and animals are frequently in need of support. Why Work at the ARL? As a Receptionist at the ARL's clinics, you are often the first point of contact for pet owners seeking help, guidance, and care. Your work ensures that pets receive timely medical services and that clients feel supported and valued. You join a mission-driven team dedicated to compassion, community impact, and making life better for animals and the people who love them. Employment in this position is at-will, meaning that either the employee or the ARL may terminate the employment relationship at any time. In compliance with the Americans with Disabilities Act and/or applicable state regulations, the Animal Rescue League will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations.

This position provides courteous and professional assistance to all patients and visitors contacting the clinic. Primary job duties include prompt and courteous patient registration, receiving and directing incoming calls and medical data entry. Minimum knowledge, skills, and abilities: * Ability to read and communicate effectively in English. * Ability to remain composed and function well in fast paced environment. * Basic computer knowledge with ability to learn specific computer system. * Current American Heart Association (AHA) Heart Code BLS required. New employees certify within three (3) months after hire date. Not applicable to all clinic receptionist. Requirement varies based on clinic location. * Accuracy in clerical skills.