Front Desk Agent
Front desk coordinator job in Canonsburg, PA
Register and assign rooms to guests.
Issue room key and escort instructions to Guest Service Agent or directly to guest.
Sort, and track incoming mail and messages.
Transmit and receive messages using all communication avenues.
Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Compute bill, collect payment, and make change for guests.
Make, confirm, and cancel reservations via all communication avenues.
Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
Make reservation, transportation, or entertainment reservations for guest.
Deposit guest valuables in hotel safe deposit box.
Ability to accurately use various office software.
Have a full working knowledge and expertise of each shift including night audit.
Requirements Requirements
Skills to be successful in the role would include:
Knowledge of OnQ operating system a plus!
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to assist with various office tasks as needed.
Attend required meetings.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Relevant training and experience and additional education preferred.
CPR and first aid training preferred but can be trained.
Patient Care Coordinator
Front desk coordinator job in Pittsburgh, PA
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description
SKILLS & COMPETENCIES
Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
Acts as a community resource for the patient
Conduct patient scheduling, registration and eligibility verification
Manage patient medical records as appropriate
Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate
Answer patient non-clinical questions and explains the process
Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
Ensures all appropriate patient information is in the EMR
Provide positive customer service and treat all patients and staff with respect
Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged
Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
Completes next day visit chart prep
Utilize reporting to help providers track, meet and exceed team goal,
Other tasks needed to accomplish team's objectives/goals
Job Requirements
Job Requirements
Educational/ Experience Requirements:
High school graduate or GED
License, Certification, Registration
MA Certification-Preferred
Required Skills and Abilities:
2+ years of experience working for a healthcare practice or hospital
EMR documentation experience preferred
High level of professionalism
Strong critical thinking skills
Strong customer centric focus/service skills
Strong computer skills, including Word, Excel, and PowerPoint
Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements: No travel is required
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyFront Office Receptionist - Medical
Front desk coordinator job in Pittsburgh, PA
As the face of NSCHC, demonstrates exceptional customer service skills. Optimizes patients' satisfaction, provider time and exam room utilization through effective scheduling and registration.
DUTIES/ RESPONSIBILITIES-
Greets all incoming patients/visitors
Manages patient check in process for pediatric and adult patients, as well as dental patients
on occasion
Verifies patient medical insurance prior to appointment
Updates patient demographics and medical insurance information in eCW
Scans medical insurance cards and ID, as well as sliding fee scale application and income
affidavit if applicable
Determines sliding scale fee amount for uninsured patients
Enters all data into patient profile
Manages no show patients by reaching out and rescheduling their missed appointment.
Maintains patient engagement by encouraging patients to complete Patient Satisfaction Survey
and by enrolling them on patient portal
Collects co-pays/payments on accounts and performs daily, accurate cash reconciliation
Answers telephones, documenting all pertinent information in patient charts.
Schedule appointments for pediatric and adult patients, specifying exact reason for visit
within appointment notes.
Manages phone voicemail mailboxes daily
Scans new information for patient into eCW, including correspondence, labs, results, and
medical history
Manages incoming faxes as needed
Faxes referrals and correspondence to hospitals and physicians as needed
Assist with outgoing mail and incoming mail distribution
Assists the patient during the check-out process; scheduling next appointment, etc.
Analyzes what patients scheduled the next day will need during registration process, and
prepares paperwork packets accordingly for each patient - brings any related scheduling concerns to
the attention of Practice Coordinator and/or Clinical Director
End of day tasks such as printing next day's schedule, locking the front doors during weekday
evening and Saturday shifts, turning phones over to the answering service, deposit all
copay/reports in safe
Reviews and addresses message in EMR, both addressed to self and addressed to Front Office
May be required to participate in departmental and organizational quality improvement
projects.
Other duties as assigned
KNOWLEDGE/SKILLS/ABILITIES-
Must be accurate and detail oriented, possess strong organizational and time management
skills and the ability to prioritize competing tasks in a complex and fast paced environment
Ability to work under pressure
Excellent oral and written communication skills; understanding of medical terminology
Must have excellent people and customer service skills
Prolonged sitting and/or standing and moving about throughout the workday; extensive
keyboarding
Local travel between clinic sites (10 minutes apart by car)
Position Summary: As the face of NSCHC, demonstrates exceptional customer service skills.
Optimizes patients' satisfaction, provider time and exam room utilization through
effective scheduling and registration.
Work evening and weekend hours when needed, usually on a rotational basis with the rest of
the front office receptionists.
Attends a minimum of one outreach event per calendar year.
Commitment to NSCHC faith-based mission to provide care to all who request it, without
judgment.
QUALIFICATIONS (REQUIRED FOR EMPLOYMENT) -
1 year previous experience in a medical clerical role
Must have basic computer skills, including with EMR (electronic medical record).
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
Annual influenza vaccine
Patient Care Coordinator, Specialty
Front desk coordinator job in Oakdale, PA
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
Responsible for performing select activities related to the clinical management and refill setup of specialty patients under the supervision of a licensed pharmacist. Activities include but are not limited to communicating with patients, caregivers, and medical staff to accurately coordinate patient deliveries. Make outbound and receive inbound phone calls from patients, caregivers, and medical staff. Perform follow up calls to patients, caregivers, and medical staff as needed and under the direction of a licensed pharmacist.
Responsibilities
Provide support to specialty pharmacy team, pharmacy distribution and operations including but not limited to evaluating product usage, obtaining, and documenting supply inventory, medication order setup, verbal patient assessments.
Maintain and update patient information and medication profiles, complete patient assessments and refill medications under direct supervision of a licensed pharmacist.
Provide appropriate and accurate documentation in patient medical record.
Maintain or exceed designated quality and productions standards: consistently maintain a standard of 12.5 calls per hour while maintaining a Rona Call Count lower than 7 per month
Provide excellent internal and external customer service, maintaining a service orientation in all interpersonal relations that conveys a positive, professional image.
Act as a conduit of information between specialty pharmacy, operations, and patient, caregiver or medical professional.
Perform in accordance with system-wide competencies/behaviors.
Perform other duties/tasks as required and assigned.
Skills & Abilities
Takes pride in work by striving to meet quality standards
Ability to follow through and complete all assigned tasks on schedule
Strong customer service and interpersonal skills
Gives high priority to client satisfaction and customer needs
Excellent written and verbal communication
Utilizes appropriate communication lines in relaying problems, concerns, questions, and ideas
Ability to manage time efficiently while remaining organized
Works well independently and in a team environment
Maintains confidentiality when dealing with patient information
Takes initiative to present ideas and suggestions to management
Maintains professionalism at all times
Requirements
High School diploma or GED
Pharmacy technician certification is preferred
Prior Specialty healthcare experience is preferred
Proficiency in the Microsoft Suite
CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire
.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
Auto-ApplyMedical Office Receptionist
Front desk coordinator job in Pittsburgh, PA
Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA (Squirrel Hill). Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We AreBeacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients.Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including
psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists
at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Medical Office Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere.
Responsibilities
Essential duties and responsibilities (including but not limited to)
Manage patient appointments, providers' schedules
Processing and scheduling new patient intakes
Checking in and outpatients
Manage patient questions, requests
Verifying insurance benefits
Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided)
Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
Engage in various clerical functions as needed, such as scanning, filing, etc.
Help drive continued clinic expansion
Qualifications
Highschool Diploma or GED.
One year of experience in healthcare outpatient services is preferred.
Customer service and/or administrative experience preferred
Health care, hospitality experience preferred
Experience in a small office environment preferred
Experience with Spravato is a plus
Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
Auto-ApplyFront Desk Coordinator
Front desk coordinator job in Pittsburgh, PA
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday-Thursday:8:00 am - 3:00 pm Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyPatient Care Coordinator
Front desk coordinator job in Moon, PA
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Monroeville, PA
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Job Description
Kelly Services is currently recruiting for a Front Desk Receptionist for our client, a Global Healthcare Solutions leader in Monroeville, PA. This is a temp-to-hire opportunity and pays $15.00 per hour.
Essential Duties and Responsibilities:
L
ooking for a person who can present a professional appearance, a calm and accommodating demeanor and be comfortable in a front desk position with lots of activity. Under close supervision of the designated manager or supervisor this person will operate multiple-call switchboard console and route calls to the appropriate person or location as well as perform general reception duties and related clerical tasks.
Greets vendors customers job applicants and other visitors; admits authorized visitors and escorts to the proper office with the proper identification
Establishes and maintains pertinent message and visitor logs
Accepts packages and other front door deliveries and routes to the appropriate recipient or location
Ensures that the front lobby remains neat and organized
Develops and maintains cooperative, positive and professional working relationships with others
May assist with a variety of scheduled and unscheduled projects occurring in the facility
Complies with all appropriate policies procedures safety rules and regulations.
Capable learning security and evacuation procedures quickly
Required Experience and Skills:
Two-year Associate's Degree in business administration, accountancy, sales, marketing, computer sciences, or similar vocations, or equivalent combination of experience and education
1-2 years directly related experience.
Ability to communicate effectively both orally and in writing
Strong interpersonal skills
Strong organizational skills; attention to detail
Ability to resolve issues quickly and efficiently
Ability to represent a positive and professional image
Knowledge in Microsoft Word, Excel and Outlook
Term of Assignment:
Temp-to-hire opportunity
8:00am-5:00pm Monday through Friday
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Front Desk Specialist (Part-Time)
Front desk coordinator job in Pittsburgh, PA
STATUS:
Part-Time
REPORTABILITY:
Front Office Supervisor
GENERAL SUMMARY: The Front Office Specialist is responsible for upholding the standard of excellence
for House Operations, Guest Services and Office Operations. The Guest Experience Specialist creates a welcoming and safe environment conducive to a positive guest experience. Responsibilities include day to-day office/financial operations, delivery of excellent guest service, responding to/reporting maintenance needs and communicating relevant information to the Front Office Supervisor..
RESPONSIBILITIES:
Guest Services
• Upholds Family House (FH) Guest Services Standards.
• Greets guests in warm, friendly demeanor at all times.
• Actively and supportively listens to guest concerns. Advises guests of available resources for
medical, emotional, social or spiritual support throughout their stay.
• Ensures check in area is clean, organized.
• Extends and books new reservations for current guests in collaboration with Housing
• Be attentive, courteous and service oriented.
• Educates guests and assists volunteers in educating guests about policies and procedures;
enforces policies in a consistent and professional manner.
• Attends daily huddle if on morning shift
• Assists guests with transportation.
• Maintains business and guest confidentiality and ensures adherence by staff and volunteers.
• Ensures volunteer groups are welcome at FH.
• Consults with Front Office Supervisor, Front Office Assistant Manager/Manager, or on Call
Manager when assistance is needed.
House Operations
• Assures seamless flow of House activities
• Consults with Housekeeping on any issues that arise.
• Gives attention to and reports any safety concerns in physical facility and surrounding property.
• Evaluates maintenance issues and reports them through the TELS systems or to the Director of
Maintenance immediately, depending on the severity of the situation.
• Completes mandatory training and shows proficiency to take care and direct during emergency
situations for guest/volunteer safety and well-being; executes emergency procedures effectively
and compassionately.
• Utilizes Disaster Matrix to communicate with key staff as needed.
• Prepares a brief report of shift activities
• Documents unusual occurrences or guest behavior on an Incident Report after consulting with
the Front Office Supervisor/Assistant Manager/Manager or On-Call Manager.
Office Operations
• Demonstrates thorough knowledge of FH operations.
• Proficiently manages check-ins, check-outs, payments, and new requests using the room
request system, using WebRezPro, and in conjunction with Housing Office.
• Maintains accurate financial records for House including but not limited to guest registration,
payment, third-party billing and Family Assistance. Approves Daily Cash Reports from shift with
incoming staff.
• Accurately records Financial Assistance, third-party billing information and other financial
payments.
• Accepts and carries out, with skill and accuracy, routine daily tasks and other assigned duties
Other Duties:
• Complies with all FH policies.
• Availability to work evenings, weekends and holidays as needed
• Substitutes for other staff when the situation requires, including at least two holidays per year.
Will make reasonable accommodations to ensure coverage during emergency situations.
• Must be cross trained in Housing.
• Attends mandatory staff meetings or reviews minutes/seeks out details, when unavailable for
meetings.
• Interacts well with community partners; represents Family House in an informative and
appreciative manner to donors and community groups; relays and forwards information about
new community contacts.
• Performs other related duties as may be assigned by authorized personnel or as may arise
unexpectedly.
• Initiates other tasks when regular duties are completed.
• Assist in training of new hires
• Other duties as assigned
SPECIAL SKILLS AND ABILITIES REQUIRED:
• Ability to relate to people in periods of stress in an open and compassionate manner.
• Capable of defusing situations and perceiving and solving problems before they become crises.
• Interpersonal skills to effectively communicate with people of varying backgrounds including
coworkers, and healthcare professionals.
• Ability to enforce policies and procedures while understanding some situations require a
compassionate and flexible response.
• Excellent organizational and time management skills with ability to manage multiple tasks
simultaneously; attention to detailed record keeping required.
• Excellent communication skills to effectively work with staff, volunteers, housekeepers, and
maintenance to ensure an outstanding guest experience.
• Attend mandatory maintenance and emergency training
KNOWLEDGE AND PRACTICAL EXPERIENCE REQUIRED:
• High School diploma or GED required. Bachelor's degree preferred but not required.
• Minimum of six months of previous work experience in Business, Customer service or Hospitality
Service preferred but not required.
• Basic computer skills including Microsoft Office Suite, Outlook, navigating browsers; ability to
learn and efficiently use organization-specific software.
PHYSICAL AND OTHER REQUIREMENTS:
• Move swiftly through the house and on the property in order to complete rounds, place signs,
get supplies, assure guest safety, evaluate/respond to maintenance issues, and to respond
quickly to urgent or emergency situations.
• Ability to complete a house walk-through.
• Provide Family House with necessary personal information needed in order to access and
support other computer software.
• Position one's self (for example bend, kneel, stoop, reach) in order to take care of emergency
operations or handle maintenance situations (e.g. flood, leaking toilet) which require an
immediate response
• Climb stairs in order to access all areas during walk-through and when elevator is not available
• Lift, carry and/or transport up to 10 pounds and up to 25 pounds infrequently.
About Family House
Family House reduces emotional and financial stress for people dealing with medical crises in a city where they are strangers. Located within close proximity to area hospitals, Family House offers the comforts of home and convenience to loved ones at affordable rates. Whether here for cancer treatments, trauma care, or transplants-our services give families the peace-of-mind to focus on the care of those closest to them.
Our Mission
Family House has been open for over 40 years and provides a "home away from home" for patients and their families who must travel to Pittsburgh for medical care.
BENEFITS FOR FULL-TIME EMPLOYEES
Family House offers competitive benefits to includes:
Comprehensive medical (UPMC), dental, vision, life & disability benefits package
Health Savings Account
403B with employer match up to 6%
Vacation, Personal, and Sick days
Wellness Programs
Patient Care Coordinator
Front desk coordinator job in Pittsburgh, PA
Job Description
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation's largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don't need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA
Classification: Non-Exempt
Status: Full-Time, Hybrid
Reports to: RxARECARE Supervisor
Purpose:
The Patient Care Coordinator interacts with patients over the phone and coordinates prescription refill(s). This role updates billing information, addresses patient concerns, and redirects calls to pharmacists as needed. This position communicates with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations.
To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager.
Responsibilities:
Communicates with patients via phone to establish rapport, ensure clinical compliance, and establish next shipment of medication.
Communicates with order management and fulfillment team to engage compliance, and to address concerns as noted during patient communication.
Accepts direction from pharmacist(s) and Leadership regarding various elements of specialty call compliance programs.
Additional projects and activities as assigned.
Required Qualifications:
High school diploma or graduate education degree (GED).
1-3 years customer service experience in a call center environment.
Excellent communication, organizational and interpersonal skills.
Preferred Qualifications:
1-3 years' experience in a specialty pharmacy call center environment.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
Benefits:
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity:
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
Patient Services Coordinator - East Side Surgery Center
Front desk coordinator job in Pittsburgh, PA
UPMC Community and Ambulatory Services is hiring a full-time Patient Services Coordinator to join our team! This position will join our East Side Surgery Center, which is a 4-OR multispecialty center located in Shadyside. The Patient Services Coordinator is responsible for performing numerous Surgery Center duties, including surgical case scheduling, chart review and reconciliation, coordination with surgeon offices. The role continues with responsibility for greeting, admitting, and directing patients and visitors, interacting with physician offices, answering the phone, preparing all patient charts, and scheduling surgical procedures.
This is a great opportunity for anyone with previous working within in a surgical setting or prior experience with surgery scheduling. Hours for this position will be Monday through Friday, primarily daylight hours with start times varying from 5:45am to 7:00am. No evenings, weekends or holidays!
Responsibilities:
* *Performs other duties as assigned.
* *Performs in accordance with system-wide competencies/behaviors.
* Mail instruction booklet to all patients as each OR reservation is received.
* Assemble patient charts prior to the day of surgery.
* Act as a reference for patient questions. Follow up to ensure patient inquiries have been satisfied.
* Answer and appropriately triage all phone calls to the Surgery Center.
* Register patients appropriately upon admission to the Center. Assist individuals as needed.
* Check daily reports for accuracy and follow up on discrepancies. Maintain a filing system for daily reports.
* Enter all Surgery Center charges into Surginet.
* Maintain both self and work area in a manner consistent with a professional environment.
* Type and update policies, procedures, memos, forms, and any other correspondence as requested by managers or staff.
* Greet all individuals who enter the Surgery Center. This includes patients, visitors, sales representatives and physicians.
* Maintain patient census log and prepares monthly financial and statistical reports and forwards to the Director.
* Maintain and update credentialing files and lists on all staff physicians at the Surgery Center. Mail and forwards all credentialing information to physician offices and Medical Staff Services.
* Print and distribute a daily OR schedule after all OR times have been verified with the physician's office.
* Schedule procedures by entering data into Surginet, assigning appropriate OR room, time and minutes. Distribute copies of reservations to appropriate individuals and departments.
* Collect cash payments, copays, and deductibles and documents all information in the Cashiering system, posts memos and gives receipts to patients. Keep a record of all receipts and payments.
* Counsel patients on financial assistance and available services. Contact patients or responsible party regarding co-pays, deductibles and any out of pocket expenses they may incur and advise them on method of payment.
* Responsible for ICD-9 coding for correct diagnosis entry and CPT coding for all procedures for maximum reimbursement.
* Create, maintain, and retrieve patient records that are housed at the Surgery Center. Ensure the security, safekeeping and timely return of all records, which are retrieved and provided to requestors for review. Account for all records that leave the file area. Perform duties related to the release of medical record information. Ensure that the release of information is handled following the laws of confidentiality.
* Support and contribute to UPMC Service Excellence mission and abides by all UPMC departmental policies, procedures, and goals.
* High school diploma or equivalent is required.
* 1 to 2 years experience in a related medical field, preferably in a fiscal/admissions/patient relation's function.
Medical terminology, experience with ICD - 9 and CPT codes, and knowledge of third party healthcare coverage and medical billing practices required. Experience with mainframe and personal computer-based applications. Proven ability to work well in a team environment and consistently maintain a positive and professional attitude. Excellent organizational and written and oral communications skills required.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Patient Care Coordinator
Front desk coordinator job in Pittsburgh, PA
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Responsibilities:
Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
Document all call information and data discovery according to operating procedures
Utilize proper escalation channels to meet patient needs & resolve open issues
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required (1-2+ years at minimum)
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Full time position, on-site in Pittsburgh
Hours/Location:
Shift: 3 available Shift Options
Rotating shifts, 40 hours/week between 8 AM -9 PM EST , Monday - Friday OR
12 PM - 8 PM EST, Monday - Friday (Fixed Shift) OR
1 PM - 9 PM EST, Monday - Friday (Fixed Shift)
Onsite full time position in Robinson Township
Perks:
Health Benefits, 401 K
Holiday pay
Overtime eligible
Casual dress code
Free Snacks
Free Parking
#blinkindeed
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyDental Front Office
Front desk coordinator job in Moon, PA
We have an exciting opportunity for the right candidate to lead our front desk. We are a pediatric dental office located in Moon Township, PA . No evenings! No weekends! Great Hours, 7:30-4 Plus summer hours, 7:30-3! Enthusiasm, computer skills and the ability to work as a team are required. Having a positive, professional attitude and a smile on your face is very important to us. If this sounds like you, then we would love for you to join our practice!
Ideal candidates should be excellent multi-taskers who are proficient in working with a computer, handling multiple phone lines, and being hands-on with our patients and their parents.
This position has a typical schedule of 5 days per week.
PRIMARY RESPONSIBILITIES
Responsible for assisting in the administration and order of the day-to-day activities of the dental office, including working the phones, maintenance of the records of patients, patient management, scheduling of patients, assisting patients with the use of their insurance benefits, collecting payment for services, office correspondence and recall. Assist the dentist with other tasks as assigned.
QUALIFICATIONS
Required
High school diploma required.
1-3 years experience working in a fast-paced dental or medical front office required.
Intermediate skills required for word processing, insurance claims processing and records management.
Excellent oral and written communication skills.
Must have working experience with Infants, Children, and/or Teens.
Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members, and community.
Excellent multi-tasking and organization skills.
Excellent computer skills and experience.
Experience working as part of a team.
Preferred
Experience with OpenDental, Digital Radiography, and Digital Charts is preferred.
Candidates with experience working in a pediatric dental or pediatric medical front office preferred.
Those that do not meet the qualifications listed above need not apply.
Please submit a cover letter and resume to be considered for the position.
Related keywords: receptionist, office manager, administrative assistant, customer service
Auto-ApplyMedical Receptionist
Front desk coordinator job in Frazer, PA
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Medical Receptionist - Be the First Smile Our Patients See!
We're looking for a friendly, organized, and dependable Medical Receptionist to join our team! In this role, you'll be the welcoming face of our clinic, ensuring patients feel cared for from check-in to check-out. This role is essential in creating a smooth and positive experience for our patients from the moment they walk through the door.
KEY RESPONSIBILITIES:
• Greet and register patients with warmth and professionalism
• Verify insurance, update records, and collect payments
• Schedule follow-up appointments and support patient flow
• Provide excellent customer service in person and over the phone
• Balance daily payments and complete end-of-day reports
WHAT WE ARE LOOKING FOR:
• High school diploma or equivalent
• Prior medical office experience preferred (we'll train the right candidate)
• Strong computer and organizational skills
• Clear, professional communication and a positive attitude
WHY JOIN OUR TEAM AT AFC?
• Supportive, team-oriented workplace
• Opportunity to grow your skills in healthcare administration
• Make a meaningful impact on patients and their families every day
✨ If you're a people-person who thrives in a fast-paced environment and loves helping others, we'd love to hear from you. Apply today and start or continue your career in healthcare with us!
COMPANY OVERVIEW
AFC is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. This position is for the franchised business location in West Chester, PA.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyHotel Front Desk Receptionist
Front desk coordinator job in Pittsburgh, PA
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Compensation:
$11 - $13 hourly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Work with the housekeeping staff to ensure rooms are ready for new guests
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Mitigate customer complaints as needed
Qualifications:
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a GED or equivalent
Exhibits working knowledge of Microsoft Office and reservation management systems
About Company
1150 Banksville Rd
Pittsburgh, PA, 15216
Medical Secretary
Front desk coordinator job in Franklin Park, PA
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Profit sharing
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Collect payments
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Medical Clerk
Front desk coordinator job in Coraopolis, PA
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center.
Position Overview
This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization.
Key Responsibilities:
Schedule medical appointments for assigned individuals.
Coordinate with Nursing Supervisors regarding medical chart management.
Process daily mail and prepare large mailings.
Update and maintain Policy and Procedure manuals.
Organize and manage office files, including mailing medical charts to families.
Order and maintain supplies for the nursing office, as needed.
Answer and direct calls within the medical suite.
Collaborate with direct service professionals and other departments across the company.
Perform additional clerical or administrative duties as assigned.
Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
DailyPay
Work/Life Balance
Flexible Schedules
Cell Phone Discount Plans
Employee Referral Bonuses
Tuition Reimbursement
Care.com Membership
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Registration Specialist/Secret
Front desk coordinator job in Bridgeville, PA
Job Details Main Office - Bridgeville, PADescription
Chartiers Center is a private, non-profit corporation funded by state, county, third party insurances and private funds. Services include intake, referral, outpatient therapy, psychiatric assessment, service coordination, substance abuse treatment, training and social rehabilitative services, crisis intervention, partial hospitalization, community outreach, day, and recreational services for adults with intellectual disabilities, homeless outreach, and housing program.
As a Part-Time Front Desk/Registration Specialist with Chartiers Center at our Bridgeville Office. Responsibilities include:
Phone Support
Checking in clients for appointments
Processing co-pays for visits (credit cards and cash payments)
Ensuring drivers license and insurance cards are scanned into the system.
Uploading new consumer photos to the system
Evening shifts require closing the front desk station and locking the building.
Valued skills: Active Listening, multitasking, problem solving, ability to maintain confidentiality and calmness in stressful situations. Previous experience in medical setting or social service agency a plus.
Hours would vary and could be anytime from Mon-Thursday 8:00 AM - 7:30 PM and Friday 8:00 AM-5:00 PM
At Chartiers Center we offer the following benefits:
Competitive Hourly Rate
Monday-Friday- Daylight/Evenings
Medical, Dental and Vision
Short- and Long-Term Disability
Retirement Plan
8 Paid Holidays
Generous PTO (Pro-Rated Paid Time Off)
Tuition Reimbursement
Positive and fulfilling work environment!
Minimum Qualifications:
High School Diploma or Equivalent
One (1) year related experience
Diversity and Inclusion- Each of our clients/individuals is uniquely different and so are we. We hire great people from a wide variety of backgrounds, cultures and experiences. Not just because it's the right thing to do, but because it makes Chartiers Center stronger and our clients/individuals healthier. If you share our values and our enthusiasm for our mission, we will be stronger together. EOE
Front Desk Coordinator-$500 Sign on Bonus
Front desk coordinator job in Bethel Park, PA
Front Desk Coordinator-$500 Sign on Bonus
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday & Tuesday: 8:00 am-5:00 pm
Wednesday: 10:00 am-7:00 pm
Thursday: Closed
Friday: 8:00 am-1:00 pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyPatient Service Coordinator (Oncology)
Front desk coordinator job in Pittsburgh, PA
Are you a medical assistant who loves working with patients and wants to expand your skills in the front office? If so, you might be the perfect fit for our patient service coordinator role! As a Patient Service Coordinator, you will be responsible for greeting and registering patients, scheduling appointments, verifying insurance, collecting co-pays, and providing excellent customer service. You will also assist the providers and clinical staff with patient care, such as taking vital signs, rooming and triaging patients, stocking supplies, and cleaning rooms.
This is a great opportunity for medical assistants who want to learn new aspects of the healthcare industry, while still utilizing their patient care skills. You will work in a fast-paced, friendly, and supportive environment, where you can grow your career and make a difference in the lives of our patients.
This position is Monday through Friday, daylight hours at our St. Clair Hospital location. No evenings, weekends, or holidays are required!
Responsibilities:
* Completes vital signs, specimen testing and EKGs as needed.
* Organizes daily schedule of patients, greet patients and assigns rooms.
* Orders supplies for unit as necessary.
* Maintains competency requirements.
* Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
* Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
* Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
* Other Duties as Assigned.
* Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
* Anticipates and responds to meet customer needs.
* Respond appropriately to crisis situation as a team member.
* Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
* Assists in the registration of patients to include verification and confirmation of health insurance coverage.
* Immediately report any situation that may impact safety of patients, visitors and staff.
* Provides front desk coverage as assigned.
* Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
* Account for all customers in the clinic.
* Provides lobby/waiting room coordination and supervision.
* Serve as liaison between customer and clinic staff.
* Collects 100% of copays daily and correctly balances at the end of each day.
* Coordinates scheduling to include testing.
* Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
* High School graduate or equivalent required.
* Minimum of three years of direct patient care and or phlebotomy experience.
* Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
* Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
* Possesses excellent organizational skills.
Licensure, Certifications, and Clearances:
* Medical Assistant or Phlebotomy licensure preferred CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
* Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran