General adjuster vs auto claims adjuster

The differences between general adjusters and auto claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a general adjuster and an auto claims adjuster. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $52,621 average annual salary of an auto claims adjuster.

The top three skills for a general adjuster include customer service, xactimate and claims handling. The most important skills for an auto claims adjuster are repair process, body shop, and strong customer service.

General adjuster vs auto claims adjuster overview

	General Adjuster	Auto Claims Adjuster
Yearly salary	$62,495	$52,621
Hourly rate	$30.05	$25.30
Growth rate	-6%	-6%
Number of jobs	47,263	16,187
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 72%
Average age	44	44
Years of experience	4	4

What does a general adjuster do?

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

What does an auto claims adjuster do?

A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.

General adjuster vs auto claims adjuster salary

General adjusters and auto claims adjusters have different pay scales, as shown below.

	General Adjuster	Auto Claims Adjuster
Average salary	$62,495	$52,621
Salary range	Between $41,000 And $94,000	Between $38,000 And $71,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	Alaska
Best paying company	-	EMC Insurance
Best paying industry	-	Insurance

Differences between general adjuster and auto claims adjuster education

There are a few differences between a general adjuster and an auto claims adjuster in terms of educational background:

	General Adjuster	Auto Claims Adjuster
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 72%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

General adjuster vs auto claims adjuster demographics

Here are the differences between general adjusters' and auto claims adjusters' demographics:

	General Adjuster	Auto Claims Adjuster
Average age	44	44
Gender ratio	Male, 73.0% Female, 27.0%	Male, 52.2% Female, 47.8%
Race ratio	Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between general adjuster and auto claims adjuster duties and responsibilities

General adjuster example responsibilities.

Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
Respond to arbitration responses when need.
Investigate, inspect, scoped and estimate in Xactimate every loss assign.
Evaluate and estimate homeowner property damage.
Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.

Auto claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Work closely with staff attorneys to develop litigation strategies and prepare for depositions.
Provide feedback and implement strategies on claim investigation, reserving, settlement and litigation.
Research and review delinquent mortgage cases, financial scenarios and individual homeowner situations to develop solutions compliant with investor policy.
Prepare written arguments for arbitration and provide all supporting documentation and evidence.
Compile and submit arbitration applications against the insurers of at-fault parties who refuse liability.

General adjuster vs auto claims adjuster skills

Common general adjuster skills

Customer Service, 19%
Xactimate, 17%
Claims Handling, 11%
Litigation, 10%
Commercial Property, 9%
Insurance Coverage, 7%

Common auto claims adjuster skills

Repair Process, 14%
Body Shop, 10%
Strong Customer Service, 9%
Vehicle Inspections, 8%
Insurance Claims, 7%
Customer Service, 5%

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General Adjuster vs Auto Claims Adjuster

Updated January 8, 2025

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