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General adjuster vs insurance investigator

The differences between general adjusters and insurance investigators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a general adjuster and an insurance investigator. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $40,373 average annual salary of an insurance investigator.

The top three skills for a general adjuster include customer service, xactimate and claims handling. The most important skills for an insurance investigator are insurance claims, insurance benefits, and general liability.

General adjuster vs insurance investigator overview

General AdjusterInsurance Investigator
Yearly salary$62,495$40,373
Hourly rate$30.05$19.41
Growth rate-6%-6%
Number of jobs47,26338,201
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 62%
Average age4444
Years of experience44

What does a general adjuster do?

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

What does an insurance investigator do?

A claims investigator is responsible for examining and investigating in a particular insurance claim is valid. They ensure that the insurance company will settle claims as soon as possible. They resolve issues to prevent fraudulent allegations. This career also requires effective communication. Claims investigators must often conduct interviews.

General adjuster vs insurance investigator salary

General adjusters and insurance investigators have different pay scales, as shown below.

General AdjusterInsurance Investigator
Average salary$62,495$40,373
Salary rangeBetween $41,000 And $94,000Between $26,000 And $61,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between general adjuster and insurance investigator education

There are a few differences between a general adjuster and an insurance investigator in terms of educational background:

General AdjusterInsurance Investigator
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 62%
Most common majorBusinessCriminal Justice
Most common collegeStanford UniversityCalifornia State University - Bakersfield

General adjuster vs insurance investigator demographics

Here are the differences between general adjusters' and insurance investigators' demographics:

General AdjusterInsurance Investigator
Average age4444
Gender ratioMale, 73.0% Female, 27.0%Male, 58.0% Female, 42.0%
Race ratioBlack or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5%Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.7% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general adjuster and insurance investigator duties and responsibilities

General adjuster example responsibilities.

  • Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
  • Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
  • Respond to arbitration responses when need.
  • Investigate, inspect, scoped and estimate in Xactimate every loss assign.
  • Evaluate and estimate homeowner property damage.
  • Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.
  • Show more

Insurance investigator example responsibilities.

  • Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
  • Research commercial coverage plans and government plans such as Medicare and Medicaid.
  • Follow all HIPPA guidelines and procedures to protect patients and company interest.
  • Analyze high risk transaction activity and provide final approval of investigative case analyses utilize for SAR preparation and filing.
  • Prepare facility specific HIPAA authorizations for release of records.

General adjuster vs insurance investigator skills

Common general adjuster skills
  • Customer Service, 19%
  • Xactimate, 17%
  • Claims Handling, 11%
  • Litigation, 10%
  • Commercial Property, 9%
  • Insurance Coverage, 7%
Common insurance investigator skills
  • Insurance Claims, 14%
  • Insurance Benefits, 12%
  • General Liability, 9%
  • Scene Investigations, 7%
  • Insurance Laws, 6%
  • Consumer Complaints, 6%

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