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The differences between general adjusters and insurance investigators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a general adjuster and an insurance investigator. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $40,373 average annual salary of an insurance investigator.
The top three skills for a general adjuster include customer service, xactimate and claims handling. The most important skills for an insurance investigator are insurance claims, insurance benefits, and general liability.
| General Adjuster | Insurance Investigator | |
| Yearly salary | $62,495 | $40,373 |
| Hourly rate | $30.05 | $19.41 |
| Growth rate | -6% | -6% |
| Number of jobs | 47,263 | 38,201 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.
A claims investigator is responsible for examining and investigating in a particular insurance claim is valid. They ensure that the insurance company will settle claims as soon as possible. They resolve issues to prevent fraudulent allegations. This career also requires effective communication. Claims investigators must often conduct interviews.
General adjusters and insurance investigators have different pay scales, as shown below.
| General Adjuster | Insurance Investigator | |
| Average salary | $62,495 | $40,373 |
| Salary range | Between $41,000 And $94,000 | Between $26,000 And $61,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between a general adjuster and an insurance investigator in terms of educational background:
| General Adjuster | Insurance Investigator | |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 62% |
| Most common major | Business | Criminal Justice |
| Most common college | Stanford University | California State University - Bakersfield |
Here are the differences between general adjusters' and insurance investigators' demographics:
| General Adjuster | Insurance Investigator | |
| Average age | 44 | 44 |
| Gender ratio | Male, 73.0% Female, 27.0% | Male, 58.0% Female, 42.0% |
| Race ratio | Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5% | Black or African American, 11.4% Unknown, 4.4% Hispanic or Latino, 16.7% Asian, 5.5% White, 61.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |