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General adjuster vs total loss specialist

The differences between general adjusters and total loss specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a general adjuster and a total loss specialist. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $51,718 average annual salary of a total loss specialist.

The top three skills for a general adjuster include customer service, xactimate and claims handling. The most important skills for a total loss specialist are customer service, HR, and outbound calls.

General adjuster vs total loss specialist overview

General AdjusterTotal Loss Specialist
Yearly salary$62,495$51,718
Hourly rate$30.05$24.86
Growth rate-6%-6%
Number of jobs47,26333,617
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 60%
Average age4444
Years of experience44

What does a general adjuster do?

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

What does a total loss specialist do?

As a Total Loss Specialist, your job will involve appraising the damage and determining the salvage value on the total-loss vehicle. You will be tasked with examining the damaged vehicle to ascertain the extent of damage done to its body and structure and other mechanical, electrical, and internal damage. You'd also have to arrange with another appraiser to resolve any disagreement with the shop on the cost of repair after determining the extent of the damage to the vehicle.

General adjuster vs total loss specialist salary

General adjusters and total loss specialists have different pay scales, as shown below.

General AdjusterTotal Loss Specialist
Average salary$62,495$51,718
Salary rangeBetween $41,000 And $94,000Between $32,000 And $81,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between general adjuster and total loss specialist education

There are a few differences between a general adjuster and a total loss specialist in terms of educational background:

General AdjusterTotal Loss Specialist
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

General adjuster vs total loss specialist demographics

Here are the differences between general adjusters' and total loss specialists' demographics:

General AdjusterTotal Loss Specialist
Average age4444
Gender ratioMale, 73.0% Female, 27.0%Male, 35.7% Female, 64.3%
Race ratioBlack or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5%Black or African American, 14.1% Unknown, 4.4% Hispanic or Latino, 15.7% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general adjuster and total loss specialist duties and responsibilities

General adjuster example responsibilities.

  • Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
  • Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
  • Respond to arbitration responses when need.
  • Investigate, inspect, scoped and estimate in Xactimate every loss assign.
  • Evaluate and estimate homeowner property damage.
  • Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.
  • Show more

Total loss specialist example responsibilities.

  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Work with SIU to flag fraud and mitigate fraudulent payouts.
  • Clean, pack and organize the SIU office and files.
  • Participate in utilizing inter-company arbitration.
  • Participate in utilizing inter-company arbitration.

General adjuster vs total loss specialist skills

Common general adjuster skills
  • Customer Service, 19%
  • Xactimate, 17%
  • Claims Handling, 11%
  • Litigation, 10%
  • Commercial Property, 9%
  • Insurance Coverage, 7%
Common total loss specialist skills
  • Customer Service, 22%
  • HR, 16%
  • Outbound Calls, 7%
  • Inbound Calls, 6%
  • Insurance Claims, 4%
  • Training Sessions, 4%

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