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General merchandise clerk vs in-stock associate

The differences between general merchandise clerks and in-stock associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general merchandise clerk has an average salary of $34,415, which is higher than the $32,130 average annual salary of an in-stock associate.

The top three skills for a general merchandise clerk include product knowledge, product displays and customer service. The most important skills for an in-stock associate are food handling, stock room, and ladders.

General merchandise clerk vs in-stock associate overview

General Merchandise ClerkIn-Stock Associate
Yearly salary$34,415$32,130
Hourly rate$16.55$15.45
Growth rate1%1%
Number of jobs137,799199,766
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 48%
Average age3838
Years of experience--

What does a general merchandise clerk do?

This individual works in the GM section of a store. They interact with customers and assist them as they purchase merchandise. In this role, they are expected to place all special orders and to take stock of all products annually. Other responsibilities of this position include developing merchandise plans and ensuring they are compliant with quality standards. They may also have to evaluate merchandise and ensure credit payments are accurate.

What does an in-stock associate do?

An In-Stock Associate is responsible for ensuring that the shelves of a retail store or warehouse are stocked with up to standard items and merchandise. They follow a supervising staff or manager's instructions while adhering to the company's policies and regulations, reporting problems should there be any. An In-Stock Associate's tasks will also revolve around loading and unloading shipments or deliveries, monitoring the quality and quantity of items, and operating devices such as scanners and forklifts, communicate and assist customers, and cleaning up stockrooms and shelves.

General merchandise clerk vs in-stock associate salary

General merchandise clerks and in-stock associates have different pay scales, as shown below.

General Merchandise ClerkIn-Stock Associate
Average salary$34,415$32,130
Salary rangeBetween $27,000 And $42,000Between $26,000 And $38,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-General Electric
Best paying industry-Retail

Differences between general merchandise clerk and in-stock associate education

There are a few differences between a general merchandise clerk and an in-stock associate in terms of educational background:

General Merchandise ClerkIn-Stock Associate
Most common degreeHigh School Diploma, 36%High School Diploma, 48%
Most common majorBusinessBusiness
Most common college--

General merchandise clerk vs in-stock associate demographics

Here are the differences between general merchandise clerks' and in-stock associates' demographics:

General Merchandise ClerkIn-Stock Associate
Average age3838
Gender ratioMale, 50.2% Female, 49.8%Male, 69.7% Female, 30.3%
Race ratioBlack or African American, 7.5% Unknown, 5.8% Hispanic or Latino, 23.0% Asian, 5.9% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 9.9% Unknown, 5.7% Hispanic or Latino, 21.9% Asian, 6.6% White, 54.8% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between general merchandise clerk and in-stock associate duties and responsibilities

General merchandise clerk example responsibilities.

  • Provide great customer service while effectively bagging groceries.
  • Collect all carts from outside help cashiers bag groceries for customers and sometimes help the customers take groceries to their car.
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Work in almost every department in the Kroger store.

In-stock associate example responsibilities.

  • Perform basic customer service skills, cleaning skills, and math skills.
  • Offer customer service & cashier duties while stocking wine cases deliver to the store.
  • Accommodate in customer service with sizing and recommending certain styles of clothing for kids and infants.
  • Stock overnight groceries and provide customer service
  • Restock groceries while providing excellent customer service for shoppers.
  • Support pet parents by responding on products and services.
  • Show more

General merchandise clerk vs in-stock associate skills

Common general merchandise clerk skills
  • Product Knowledge, 44%
  • Product Displays, 20%
  • Customer Service, 9%
  • Stock Shelves, 6%
  • Sales Floor, 3%
  • Math, 3%
Common in-stock associate skills
  • Food Handling, 8%
  • Stock Room, 8%
  • Ladders, 7%
  • Customer Service, 7%
  • POS, 7%
  • Loss Prevention, 7%

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