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Goodwill Industries Of Hawaii Inc Remote jobs

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  • Customer Success Retention Strategist

    Lumen 3.4company rating

    Urban Honolulu, HI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success. **Work Location** This is a remote opportunity open to candidates located anywhere in the following states: AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI and AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV **The Main Responsibilities** + Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts. + Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn. + Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts. + Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives. + Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies. + Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services. + Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment. + Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership. + Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions. + Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed. **What We Look For in a Candidate** + Bachelor's degree or equivalent experience in business, communications, or related field. + 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments. + Proven success in managing complex renewals and retention strategies with measurable results. + Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions. + Strong analytical skills with the ability to interpret data and develop actionable insights. + Exceptional communication, presentation, and collaboration skills across multiple stakeholders. + Experience influencing pricing strategies, migration planning, and account growth initiatives. + Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV $91,972-$121,559 in these states: MI MN NC NH RI $95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-AF1 \#GLE Requisition #: 340848 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $40k-48k yearly est. 2d ago
  • Medical Director Hospice

    Mid Michigan Home Health & Hospice 3.5company rating

    Flint, MI jobs

    Job DescriptionBenefits: Competitive salary We are seeking a Hospice Medical Director to provide clinical leadership, oversee hospice patient care, and ensure compliance with regulatory standards. This role is key in supporting our interdisciplinary team and advancing our mission. Key Responsibilities: Certify and recertify hospice eligibility and provide medical oversight. Collaborate with attending physicians and care teams to ensure high-quality, patient-centered care. Develop and implement clinical policies and best practices. Support staff education in pain management, symptom control, and hospice philosophy. Participate in quality improvement initiatives. Qualifications: MD or DO, with current MI medical license. Board certification in Hospice & Palliative Medicine (or eligibility preferred). Experience in hospice, palliative care, geriatrics, or related field. Excellent communication and leadership skills. Benefits: Competitive pay and benefits package CME allowance & malpractice coverage Supportive, mission-driven team Flexible work from home options available.
    $251k-352k yearly est. 15d ago
  • Medical Social Worker Home Health and Hospice

    Mid Michigan Home Health & Hospice 3.5company rating

    Flint, MI jobs

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are looking for a qualified Medical Social Worker to join our team! You will play a crucial role in evaluating patients and developing individual treatment plans in collaboration with patients physicians. Operating with professional expertise and deep care for patients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments that afford you the autonomy to bring your best. Responsibilities Implement standards of care for medical social work services Participate in patients plans of care. Perform patient evaluations and help develop a treatment plan with patients physicians Assess the psychosocial status of the patients as related to their illness Make follow-up visits to assess and continue the plans of care Plan interventions based on patient's needs and findings Maintain accurate and up-to-date records Qualifications Minimum one year of experience in health care and social work Current CPR certification Valid drivers license Psych experience is a plus Flexible work from home options available.
    $67k-79k yearly est. 30d ago
  • Paid Media Specialist-Remote

    System One 4.6company rating

    Urban Honolulu, HI jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers. **Duties & Responsibilities** + Develop and execute paid media strategies that align with brand, product, and event objectives + Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage + Identify target audiences based on company objectives and provide recommendations for tailored messaging + Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.) + Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs + Channel management & optimization + Manage day-to-day operations of paid media campaigns, including testing and performance monitoring + Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency + Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives + In collaboration with the External Communications Manager, oversee media agency relationship + Reporting & insights + Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign + Produce quarterly reports to be shared with senior leadership + Provide post-campaign analysis and recommendations for future optimization + Analyze performance data and translate insights into actionable recommendations to continuously improve results + Industry creativity + Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences + Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics + Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale + Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines **Skills & Qualifications** + Strong experience in campaign design across programmatic media, search, and social media + Experience managing and collaborating with media agencies + Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms + Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns + Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results + Possess an entrepreneurial attitude and a genuine passion for the Web3 space + Proven experience managing digital advertising campaigns with a strong understanding of performance marketing + Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs + Ability to think both strategically and tactically + Adaptable and open - unafraid to take on new challenges + Curiosity & learning mindset + Drive, self-reliance + Delivery focused - turn abstract concepts into measurable results + Persuasive - skilled in lobbying and driving consensus + A team player, skilled in collaborating with internal stakeholders to achieve shared goals + Pragmatic with a can-do mentality and a growth mindset + Well-organized and effective time manager, methodical in approach **Education & Experience** + Minimum of 5 years of experience in digital paid media campaigns + Experience of Blockchain/Web3 **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $40k-45k yearly est. 27d ago
  • Content Strategist-Remote

    System One 4.6company rating

    Urban Honolulu, HI jobs

    **Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment. **Duties & Responsibilities** + Editorial strategy & governance + Develop, implement, and maintain overarching editorial strategy and governance model across owned channels + Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives + Partner with Brand and Campaign teams to draft and execute content strategies + Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans + Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration + Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities + Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels + Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments + Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals + Content planning & operations + Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels + Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity + Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met + Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions + Performance & reporting + Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement + Contribute to insights that inform ongoing improvements to social content and strategy + Support cross-functional requests from other departments, ensuring timely delivery and brand alignment **Skills & Qualifications** + Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision + Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality + Skilled at managing input and alignment across multiple stakeholders + Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives + Deep understanding of how content performs across web, social, and owned platforms + Ability to interpret engagement data to refi ne editorial direction and inform strategy + Thrives in a fast-paced, evolving environment where priorities shift quickly + Team-oriented mindset with the ability to collaborate cross-functionally **Education & Experience** + Minimum of 7 years of experience in editorial strategy, content marketing, or communications + Proven experience managing multi-channel content programs + Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows + Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management + Possess an entrepreneurial attitude and a genuine passion for the Web3 space **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042
    $60k-72k yearly est. 24d ago
  • Internship Corporate Events HYBRID in Lansing MI

    Blue Cross Blue Shield of Michigan 4.8company rating

    Lansing, MI jobs

    Are you looking for an internship where you will work with a group of dynamic insurance professionals who are committed to social responsibility, making workplaces safe, and making a difference? If so, consider building your skills and starting your career with AF Group. Interns will work with employees throughout the organization to attain business objectives in the areas of insurance operations and corporate functions. Interns will gain exposure to agents, policyholders, health care providers, claimants, attorney and other AF Group staff and customers, as directed by business needs. Diverse knowledge of insurance company operations will be beneficial. Check out the Internships at Emergent Holdings video to learn more. : Performs duties related to the major functional areas of Corporate Events and administration Performs administrative tasks associated with meetings and events, such as event design research, event sourcing, budget creation, attendee registration and event materials creation. Will assist onsite at event. Attends unit, departmental, and corporate meetings as assigned. Shows learning and both personal and professional growth and understanding of responsibilities. Gains an understanding of how Emergent Holdings runs and how Workers Compensation Insurance and Medicare works. Shows punctuality, professionalism, and a positive attitude when completing assignments. Manages multiple deadlines. Completes miscellaneous assignments as assigned. Uses company software applications to complete assignments. Maintains confidentiality. Responds to internal and external customer inquiries. Performs other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work. EMPLOYMENT QUALIFICATIONS: Have status as a sophomore, junior or senior as of the end of the spring term (or be enrolled in an applicable graduate program.) Have status as a rising freshman, at least 18 years-old, who is enrolled in or has completed a vocational insurance-related program, with some college credits. Hold a cumulative grade point average of 3.0 or better as of the most recent grading period. Be able to work full-time during normal business hours for this summer and part-time throughout the remainder of the school year (May through May). Be available to begin employment between mid-May. EDUCATION OR EQUIVALENT EXPERIENCE: Currently enrolled and active in any educational degree program that aligns with our various businesses. EXPERIENCE: With proper education credentials no experience necessary. Previous work experience preferred. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Detail orientated Excellent oral and written communication skills. Excellent working knowledge of computers and company standard software; Internet research experience strongly preferred. Ability to proofread documents for spelling, grammar and punctuation. Ability to perform necessary mathematical computations. Ability to comprehend consequences of various situations and make appropriate individuals aware of same for decision making. Ability to exchange information clearly and concisely and to present ideas, report facts and other information. Ability to establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations occurring because of workloads and/or deadlines. Ability to maintain confidentiality. WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $18 and $33. We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
    $28k-35k yearly est. Auto-Apply 48d ago
  • Account Director Senior- Large Enterprise

    Lumen 3.4company rating

    Lansing, MI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. **Location** Allows for Work From Home in the Seattle, WA metro area. Requires at least 50% or more of time conducting sales activities outside of the office. **The Main Responsibilities** + Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. + Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. + Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. + Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. + Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. **What We Look For in a Candidate** Basic Qualifications: + 10+ years of industry sales experience. + Minimum skills required to perform in this role. + Attention to detail with good organizational capabilities. + Ability to prioritize with good time management skills. + Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. + Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. + Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications: + Knowledge and understanding of the telecom industry's competitive landscape. + Experience with Salesforce.com. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $136,437 - $181,913 in these states: WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-HE1 \#LI-Remote \#GLE Requisition #: 340547 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $136.4k-181.9k yearly 2d ago
  • Hospital Liaison

    Oakland Community Health Network 3.6company rating

    Troy, MI jobs

    The Hospital Liaison works directly under the Hospital Liaison Supervisor in the Crisis Department. This person is responsible for providing clinical oversight, advocacy, and care coordination for individuals experiencing a behavioral health crisis as soon as a crisis request is initiated. The Hospital Liaison consults daily with OCHN's designated crisis providers to move individuals along the crisis continuum to the appropriate level of care resource. This position typically works 8:30am-5:00pm but this position may have after hours responsibility as needed. Essential Functions Serve as the primary liaison between OCHN, direct service providers, hospital Emergency Departments (ED) and inpatient behavioral health units. Support the contract management of the acute care/hospital network. Provide clinical oversight, linkage, advocacy, coordination, and monitoring for individuals experiencing a behavioral health crisis. Assist individuals in accessing necessary crisis services as medically appropriate and in the least restrictive environment. Monitor network capacity and adequacy. Coordinate with crisis providers to monitor ease of access to acute services. Provide technical assistance and oversight to providers of crisis intervention services and crisis focused treatment to people served. Establish and maintain constructive working relationships with acute care/EDs and community partners. Interact and provide informal face-to-face assessments for individuals experiencing a mental health crisis at local ED's or on site at the crisis building. Assist with discharge planning from inpatient behavioral health care providers and meet with individuals in the hospital setting. Provide short-term, solution focused, supportive, crisis counseling to individuals and/or families as necessary. Interact with multiple community partners including clinical teams at hospitals and ED's, local shelters and basic need resources, placements and outpatient treatment staff. Facilitates meetings with crisis screeners, ED staff, psychiatric acute care providers, MDHHS, and outpatient clinicians to address barriers to admission, diversion options, clinical/placement concerns, and treatment/discharge options. Support strategies to comply with state, federal, CARF, NCQA, and HEDIS regulations/initiatives. Provide/support training to community partners and network staff related to acute/crisis services and best practices. Intersect with other internal OCHN teams on a regular basis. Co-facilitate the Hospital Liaison Meeting and assist the Crisis team with sharing community resources and presenting relevant topics. Represent OCHN on relevant committees. Additional duties as assigned. Job Requirements and Qualifications Education: Master's degree in healthcare related field required. Training Requirements (licenses, programs, or certificates): Clinical licensure required (RN, LPC, LLP, LP, LMSW, LMFT, etc.) Experience Requirements: Minimum of two years' experience working in the human health and service field. Preferred Experience: Experience in working with electronic health records Preference for prior experience working in a crisis or psychiatric hospital service environment (hospital, crisis center, community mental health agency, ACT team) Experience with data entry Experience in crisis de-escalation and trauma informed care Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong written and oral communication De-escalation Problem-solving skills Organizational skills Knowledge Requirements: Knowledge of medically necessary criteria for acute care behavioral health treatment Knowledge of the Michigan Mental Health Code HIPPA Medicaid Manual Knowledge of the clinical care process- crisis continuum (screening, crisis assessment, treatment planning, case management and continuing care) Knowledge of the practices and principles of psychological, emotional, and social assessment and diagnosis Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Other Information Special Information (Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. Additional Information The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $32k-40k yearly est. Auto-Apply 6d ago
  • Senior Advisor

    The FTE Global Advisory Network 4.1company rating

    Detroit, MI jobs

    - up to 90% travel US-based At FTE Factory Advisors, we partner with manufacturing and industrial leaders to solve complex operational challenges, delivering measurable results and lasting impact. As a Senior Advisor within our Global Advisory Network, you'll work directly with clients to streamline processes, improve performance, and create sustainable change-often on-site where the action happens. About Us FTE Factory Advisors is an operational consulting firm that delivers integrated business solutions to help clients achieve stronger results, faster. We work side-by-side with client teams, combining deep industry knowledge with hands-on execution. Our Global Advisory Network brings together independent experts across multiple disciplines, creating a collaborative powerhouse of knowledge, experience, and capability. The Opportunity As a Sr. Advisor, you will serve as both a strategic partner and a tactical problem-solver for our clients. You'll operate as an independent contractor (LLC or S-Corp) within our network, enjoying the flexibility of consulting while benefiting from the credibility and reach of the FTE brand. Disciplines We Seek We are actively building our network of Senior Advisors across a broad range of expertise, including: Operations Management Purchasing & Sourcing Supply Chain Management Quality Management Lean Manufacturing / Continuous Improvement Technical Engineering Maintenance & Reliability Leadership Development & Organizational Change Process Improvement Production Planning & Scheduling Industrial Engineering Project Management Environmental, Health & Safety (EHS) Artificial Intelligence in Manufacturing - including AI-driven process optimization, predictive maintenance, machine vision, and data analytics for improved decision-making. If your discipline is not listed here but aligns with operational, technological, and manufacturing excellence, we still want to hear from you. What You'll Do Develop Specialized Knowledge - Build deep expertise in your discipline and apply it to manage complex components of FTE client projects. Collaborate in Small Teams - Work closely with other FTE Sr. Advisors and client leaders to design strategies, capabilities, systems, and processes that deliver measurable, bottom-line results-and ensure those results are sustainable. Serve as a Trusted Advisor - Partner with client department managers to implement improved processes and operations, guiding them through organizational change. Lead and Support Client Engagements - Contribute to project planning, organization, and execution while maintaining a focus on client outcomes. Analyze and Improve Operations - Gather, organize, and evaluate case, client, financial, and operational data; observe on-site operations to identify areas for improvement. Develop Solutions and Best Practices - Recommend alternative methods, process optimizations, and operational enhancements to improve performance. Create High-Impact Deliverables - Produce project plans, cost-benefit analyses, written reports, and presentations that clearly communicate recommendations and progress. Support Business Development - Contribute to new proposals, pricing models, and client research to expand engagement opportunities. Coach and Mentor - Guide client teams in implementing new industry approaches, empowering them to achieve sustainable, lasting results. Anticipate and Manage Risks - Identify potential project risks early, communicate them effectively, and develop proactive solutions to keep initiatives on track. Requirements What We're Looking For Minimum Experience Required: Experience: 15+ years in relevant operational, manufacturing, or industrial leadership roles. Expertise: Proven track record in driving operational excellence, cost efficiency, and team performance. Soft Skills: Strong communicator, adaptable problem-solver, and active listener who thrives in challenging environments. Mindset: Self-starter who works independently while building collaborative relationships with clients and peers. Structure: Ability to operate as an independent consultant via LLC or S-Corp. Desired Experience but not required: Experience Leading and Implementing Lean and/or Six Sigma methodologies Experience leading cross-functional teams Direct experience as an internal or external consultant Key Attributes: Ability to work independently and adapt quickly to project needs Thrives in challenging manufacturing environments Enjoys travel and is most at home working in challenging industrial environments Demonstrates Active listening skills: seeking first to understand and then to be understood Is capable of coaching others to use their knowledge and skills to overcome challenges Benefits Why Join the FTE Global Advisory Network? Impact: See your work translate into real results-fast. Flexibility: Choose the projects and timelines that fit your business and lifestyle. Collaboration: Work alongside a diverse, high-caliber group of professionals who share your passion for excellence. Credibility: Leverage the strength and reach of the FTE Factory Advisors brand while maintaining your independence.
    $97k-134k yearly est. Auto-Apply 16h ago
  • Accounts Payable Analyst (Detroit-Hybrid)

    Blue Cross Blue Shield of Michigan 4.8company rating

    Detroit, MI jobs

    The Accounts Payable Analyst position serves as a key resource with primary responsibilities for all duties related to Accounts Payable for the Enterprise. Contacts include various customers including employees, agents, vendors and policyholders of the Enterprise. Duties may include invoice and accounting analysis, account reconciliation, payment transaction processing, check and cash management research and balancing, and employee expense reimbursement review. Prepares financial information and reviews for accuracy and completeness. Performs detailed analysis when necessary. Other deliverables may include account reconciliations, impact studies, audit findings, budgets and business cases. Assists with the preparation of various financial or regulatory reports and/or statements for management and/or parties external to BCBSM (e.g., auditors, customers, providers, BCBSA, FEP, OFIS, etc). Prepares financial reporting for a division, customer or segment that may include linking financial information from various sources to provide meaningful financial reports or to assure appropriate data reconciliation. Financial data may include financial statements detail, corporate, division and cost center BPR information, cost allocation information, general ledger transaction activity, settlement activity, membership, billing and revenue activity. May process financial transactions including journal entries, invoices, cost allocations, etc. Assists with drafting of policies and develops desk level procedures for the department to help assure clarity in department practices and adequate internal controls. Interfaces with various departments, management and individuals' external to BCBSM. Responds to adhoc requests and inquiries. Performs other assignments, duties or functions as assigned by management. Qualifications Bachelor's degree in accounting, Finance or related field required. Two (2) to four (4) years' experience in related field. Strong analytical, organizational and problem-solving skills. Good verbal and written communication skills. Ability to work under general supervision in an environment where there are certain deadlines. Proficient in current industry standard PC applications and systems (e.g., Excel, Word, etc.). Working knowledge of Oracle general ledger and mainframe systems. General knowledge of Generally Accepted Accounting Principles (GAAP). Other related skills and/or abilities may be required to perform this job. Departmental Preferences Accounts payable experience, purchase orders, 3-way matching Knowledge of general accounting methods including journal entries, general ledge accounts and cost center structures Knowledge of 1099 reporting Proficient with Excel Strong staff training and leadership abilities Ability to manage multiple priorities and meet established deadlines Excellent organizational skills and ability to prioritize work in fast-paced environment. Effective oral and written communication skills Effective analytical and problem-solving skills Good 10-key data entry skills Maintain confidentiality of information processed All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
    $52k-66k yearly est. Auto-Apply 2d ago
  • Lead Technician, DC Power

    Telamon 4.4company rating

    Detroit, MI jobs

    Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia. This work isn't easy-and that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us-inside our walls and out. Learn more at telamon.com Benefits: Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes: Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable) Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, company-paid sabbaticals, and hybrid/remote options Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events. Note: benefits eligibility may be based on employment status, tenure, location, or other factors Classification: Non-Exempt/Hourly Location: Traveling in Michigan Pay Range:$32-$37/hour, depending on experience Job Summary: The Lead Technician DC Power oversees and executes the installation, upgrade, and removal of DC power systems, including rectifiers, batteries, and power cabinets. This role ensures proper routing, lacing, and termination of power, grounding, and alarm cabling, and leads the build-out of supporting infrastructure to meet safety and quality standards. The Lead Technician also supports project coordination and serves as a key interface with customers and field representatives to verify requirements, monitor progress, and ensure installations are completed accurately, efficiently, and in alignment with customer requirements. Essential Duties and Responsibilities: Installation & Systems Lead the installation of DC Power systems, including rectifiers, UPS units, and battery plants, in alignment with ) being performed by Telecom personnel according to customer and manufacturer specifications Oversee and execute DC power plant upgrades and replacements across primary and secondary distribution equipment (PBD's, BDFB's, BDCBB's, inverters & converters). Read and interpret detailed specifications to accurately install (24VDC, 48VDC, 130VDC and UPS) battery plants. Install ironwork and cable racks in compliance with zone 4 environment and structural requirements. Perform hands-on installation and maintenance tasks as needed to support team execution. Cable, Testing & System Integrity Direct teams running, lacing, and terminating power cables, including crimping lugs and completing all associated DC power installation and maintenance tasks. Troubleshoot, test and inspect DC power systems (rectifier, UPS, and Battery) to ensure performance, safety, and quality standards. Perform scheduled maintenance activities in accordance with company guidelines and customer requirements. Workforce Leadership & Development Establish and adjust work procedures to meet production schedules, quality expectations, and product specifications. Train,, coach, and develop personnel to strengthen skill levels, reinforce work standards, and maintain a safe, healthy and productive work environment. Plan and adjust labor resources by increasing or decreasing personnel and overtime to meet changing operational conditions. Planning, Materials & Safety Management Estimate, requisition, and inspect materials to support project readiness and accuracy. Communicate and enforce company policies and OSHA safety regulations to ensure compliance and safe work practices. Managerial Responsibility This position leads the work of other DC Power Technicians. Travel/Shift Requirements Frequent travel, which may include extended periods, including several consecutive weeks, with minimal advance notice. Physical Demands Shift work may be required based on operational needs, including overnight hours during maintenance windows and overtime as needed. Ability to lift a minimum of 50 lbs. Ability to work outdoors, on ladders, and in confined spaces. Ability to work with and around electrical wires and components and/or ESD products. Ability to work remotely at construction or installation sites. Skills and Abilities Required: Technical Knowledge & System Proficiency Read and interpret electrical line diagrams and blueprints to support accurate installation and troubleshooting. Apply a strong understanding of Ohm's law and core electronic theory in field execution and problem-solving. Demonstrate thorough proficiency with battery and UPS testing and maintenance equipment, including cellcorders, hydrometers, DVMs, ammeters, and load-test tools. Apply advanced knowledge of UPS electrical theory and battery electro-chemical principles to ensure system reliability and performance. Installation & Field Leadership Lead teams in installing, replacing, and maintaining battery plants, including VRLA, wet cells, NiCADs, and alternative systems. Perform and oversee BDFB/BDCBB installations and battery growth activities in alignment with technical specifications. Direct daily field operations independently to ensure quality, accuracy, and schedule adherence. Safety & Site Assessment Operate equipment and perform work safely in accordance with company and published safety guidelines. Assess site conditions-including temperature and operating environment-to ensure safe and compliant execution without direct supervision. Continuous Improvement & Technology Awareness Stay current on emerging technologies and evaluate their applicability to customer environments and project needs. Identify and recommend improvements to work methods, equipment use, and processes to enhance efficiency, equipment performance, and quality outcomes. Education and Experience Required: High school diploma. Minimum of 5 years of experience in hands-on UPS and DC battery services installing -48V and +24V standalone power systems. Work experience in ISO/TL 9000 certified operations. Associate or bachelor's degree in electrical field or engineering preferred, or military equivalent. Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.
    $32-37 hourly Auto-Apply 6d ago
  • Senior Manager Marketo

    Lumen 3.4company rating

    Lansing, MI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Senior Manager Marketo will lead the enterprise-scale deployment and evolution of Marketo Engage within Lumen's marketing ecosystem. This role combines platform ownership, team leadership, and cross-functional integration with Adobe Experience Platform (AEP) and Salesforce (SFDC). You'll drive operational excellence, enable AI-powered capabilities, and support Lumen's transformation into a fully automated, data-driven marketing organization. **Location** This is a work from home position within the U.S. **The Main Responsibilities** Team Leadership & Execution + Manage a team of Marketo specialists responsible for platform administration and optimization, campaign execution, and troubleshooting. + Provide hands-on support for complex builds, integrations, and escalations. + Establish and enforce QA protocols, SLAs, and operational playbooks. Platform Ownership + Own the Marketo Engage instance: architecture, governance, and execution. + Build scalable programs, nurture flows, segmentation, and lead scoring aligned to business objectives. + Maintain platform hygiene, data integrity, and compliance with privacy and security standards. Integration & Ecosystem Enablement + Lead integration efforts between Marketo, Adobe AEP (RTCDP, Adobe Journey Optimizer, Customer Journey Analytics), Adobe AEM and SFDC. + Collaborate with Marketing Operations, Growth Marketing, Digital Experience, AEM, AGT, Sales Ops and IT to streamline data flows and API-based automation. + Ensure real-time sync logic, error handling, and performance optimization across platforms. AI & Automation Innovation + Champion adoption of AI-powered features (predictive scoring, journey orchestration, content personalization). + Partner with internal AI enablement teams to identify automation opportunities and pilot intelligent workflows. + Track performance impact of AI tools and automation initiatives; iterate based on feedback and analytics. Operational Excellence + Develop and maintain documentation, training materials, and governance frameworks. + Monitor campaign performance, attribution models, and funnel metrics. + Lead change management for new tools, features, and process enhancements. **What We Look For in a Candidate** + 7+ years in marketing automation, with 3+ years in a leadership role. + 4+ years of hands-on experience in Marketo Engage + Expert-level profiency in Salesforce CRM. + Demonstrated success implementing AI-driven marketing solutions. + Excellent communication and stakeholder management skills. Preferred Qualifications + Adobe Certified Expert - Marketo Engage. + Experience with Adobe Experience Platform modules: RTCDP, Adobe Journey Optimizer, Customer Journey Analytics. + Experience with journey orchestration, and offer decisioning engines. + Experience with AI/ML models in marketing use cases. + Working knowledge of API endpoints supporting the individual tools, including both ingestion and feed mechanisms. This is critical for enabling AI-driven capabilities and personalization strategies. + Experience integrating Adobe stack with other enterprise platforms (Salesforce, DemandBase, LeanData). + Experience implementing a new Marketo instance within an organization. + Familiarity with Agile/Scaled Agile methodologies. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote \#LI-MB1 Requisition #: 340799 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 7d ago
  • Intern - Experience Analyst - Summer 2026

    Lumen 3.4company rating

    Urban Honolulu, HI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **About Lumen's Internship Program** Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from previous interns on the impact this program has had on their career. CLICK HERE! (************************************************************************* **The Role** Intern must be available to work full time (40 hours/week) during the 10-week program. + **Program Dates:** May 29 - August 7, 2026. + **Location** : This position is fully remote / work from home in the continental US. + **Work Authorization** : US Work Authorization required for this role. Individuals requiring sponsorship are not eligible. Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made. **The Main Responsibilities** The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter. Main Responsibilities: + **Partner Experience** - Includes establishing a 'voice of' partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem. + **Customer Experience** - Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies. + **Employee Experience** - Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. + **Insights & Innovation** - Customer listening through surveys and 'voice of' initiatives, as well as analysis of customer journey orchestration analytics. **What We Look For in a Candidate** **Required qualifications** + Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. + Graduating August 2026 - May 2027 + Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs **Proficiency and understanding of:** + Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint **Preferred qualifications:** + Excellent written and verbal communication skills + Strong problem-solving and analytical skills + Enjoys collaboration and works well in team environment + Takes initiative and ownership of projects/initiatives, seeks out growth opportunities + Comfort interacting with different levels of leadership and presenting solutions + Works to think of creative solutions to challenging problems, unafraid to ask questions + Ability to multitask while working in fast-paced environment + Customer-first mindset **Compensation** Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role. **Hourly Based Pay Range:** Min: $26/hour Max: $38/hour **What to Expect Next** Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application. Application & Interview Timeline + **October** - First-round interviews with top, qualified candidates + **November** - Interview panel with work team + **December** - All Summer 2026 offers will be extended by end of month Requisition #: 340270 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $26-38 hourly 60d+ ago
  • Substance Abuse Professional (Clinical Analyst - SUD) HYBRID

    Oakland Community Health Network 3.6company rating

    Troy, MI jobs

    Job Description The Substance Abuse Professional (Clinical Analyst - SUD) guides clinical services delivery and implements OCHN's strategic vision and plan with the respective Providers within the Service Network, including initiatives and projects that advance service recipient involvement, quality outcomes, performance improvement, cost analyses and contract compliance. Essential Functions Provides clinical content expertise and guidance to the SUD Network Providers for the development and improvement of service initiatives, projects, and programs. This includes research, service recipient and community input, management report analysis, etc. Writes policies and protocols for service provision. Provides clinical guidance to contractors related to audit findings and corrective action plans. Participates in provider case conferences, and provides clinical guidance related to contract requirements. Develops Best Practice / Evidence-Based Practice models of service, and makes recommendations for implementation of the Practices, including protocol and policy development as well as fidelity guidelines. Creates system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person-/ Family Centered Planning, Peer-delivered services, and Evidenced-based or Best Practices, including the evaluation of outcomes and service recipient satisfaction. Collaborates with the OCHN UM Team to develop and implement SUD Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; make recommendations for improvements; and provide training / education, as needed. Analyzes system data, identifies trends, monitors usage of services within populations served, provide written reports. Provides recommendations for improvement plans. Takes a leadership role in the effectiveness of clinical activities, identifies improvement actions, as necessary, and makes recommendations as appropriate. Coordinates the identification, development, and implementation of needed training within the designated population group to ensure that SUD Service organizations/staff have the necessary skills to provide quality services and outcomes. Participates in meetings, workgroups, and committees with other OCHN Teams, such as involvement in Access, Quality Management, or benefits coordination initiatives, etc. Actively participates in the development of contracts, as well as the evaluating of performance for contract continuation, including outcome measures, business practices, quality indicators, grievance, and Recipient Rights trends, etc. Participate in the resolution of systems issues identified by Customer Service staff and other members of the OCHN or SUD Team, including communicating relevant information, analyzing data / trends, and making recommendations, arranging provider education / training, and ensuring development and evaluation of improvement plans. Participates in the resolution of Provider issues / complaints, including involvement in the Dispute Resolution process and Appeals process, if needed. Implements identified initiatives and projects via participation in local, state, and federal collaborative activities. Conducts annual audits for contracted providers to ensure contract compliance and quality service delivery. Conducts clinical reviews to assess quality service delivery and provide feedback to providers on practice improvement. Conducts Sentinel Event clinical reviews, as requested, per the Sentinel Event policy. Performs other duties as assigned. Job Requirements and Qualifications Education: Master's degree in mental health field with a full unrestricted license. Preferred Training Requirements (licenses, programs, or certificates): State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), or Marriage and Family Therapist (LMFT). For Substance Use Disorder Services: Certification from the Michigan Certification board for Addiction Professionals (MCBAP): CAADC or CADC, or active Development Plan. Experience Requirements: Minimum of 2 years relevant experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities. Preference for experience in providing clinical services in the public sector. Preference for experience in human services administration, contract management, or related area in the public sector. Job Specific Competencies/Skills: Working knowledge of the Michigan Department of Licensing and Regulatory Affairs (LARA) SUD Administrative Rules. Working knowledge of the Michigan Mental Health Code. Working knowledge of Michigan Medicaid rules and regulations. Familiarity with Michigan Certification Board for Addiction Professionals (MCBAP) certification standards and processes. Demonstrated experience in quality assurance, quality monitoring and report writing. Demonstrated experience in the preparation and monitoring of budgets. Minimum of 1 year of experience developing quality initiatives, data collection, data analysis including Dashboards. For children's services - Demonstrated understanding of family systems approaches and commitment to serving children within their family and community. Ability to build positive relationships with contractors and community partners. Ability to create system change through implementation of Best Practice / Evidence-Based practices including fidelity monitoring. Understanding of utilization management. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Knowledge of the current version of DSM and ASAM criteria. Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $36k-46k yearly est. 25d ago
  • Senior Lead Golang Software Engineer - Temporal

    Lumen 3.4company rating

    Urban Honolulu, HI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We're building an internal platform that streamlines network service management and service delivery processes. Our solution exposes APIs and leverages Temporal workflows to handle asynchronous tasks, with comprehensive observability through OpenTelemetry, Grafana, Prometheus, and Tempo. The ideal candidate would provide technical direction in the creation, delivery, and integration of moderately complex software solutions leveraging mainly the Go programming language, with other languages as necessary. May translate business requirements into specific designs and/or participate in the design, valuation, and selection of Engineering solutions for software for a specific business process. Establish the current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. **Location** This is a work from home position within the US. **The Main Responsibilities** + Develop and support enhancements and new functionality for service management using modern technologies, including development in the Go programming language. + Design and optimize APIs for seamless system integration. + Leverage orchestration tools like Temporal.io to build scalable, resilient workflows. + Implement and maintain observability using OpenTelemetry with Grafana, Prometheus, and Tempo. + Troubleshoot and debug distributed systems across service boundaries. + Ensure comprehensive documentation for automation, API design, and system integrations. + Work with Product Development, Scrum Masters, QA Analysts, Solution Architects, Technical Architects, and other cross-functional resources to define and deliver business impacting projects. + Capable of working independently, as well as with team members on different teams and in different locations globally. + Perform code reviews with other team members in a reviewer capacity. + Provide technical mentoring and guidance to less experienced SW Engineers. + Develop and support enhancements and new functionality to automate deployments in a micro services architecture environment. + Work closely with other engineering team members to ensure code deployments are fully automated and transparent. + Continually work towards making improvements in the release process and facilitate migration to a Continuous Deployment/Continuous Integration approach. + Provide technical expertise and troubleshooting as needed to support production issues. + Assist and in some cases be responsible for the design and architecture of projects and features. + Be willing to support deployments outside of work hours and participate in an on-call rotation. + Actively participate in all relevant agile ceremonies for each project iteration. **What We Look For in a Candidate** + 8+ years of experience with expertise in Golang, including concurrency patterns, error handling, API development and familiarity with performance profiling and optimization techniques in Go. + 4+ years of experience designing and implementing RESTful APIs and asynchronous messaging systems. + 3+ years of experience with Architecture, Design & Development of web-based applications. + 3+ years of experience with Agile Development Methodology. + 2+ years with CI/CD systems: GitHub Actions or Jenkins + 1+ years with OpenAPI in Golang **Preferred Qualifications** + Experience with workflow orchestration systems like Temporal or Cadence. + Knowledge of telecommunications domain. + Ability to mentor engineers and drive best practices in software architecture. + Understanding of OpenAPI/Swagger standards. + Experience with infrastructure as code and CI/CD pipelines. + Experience with cloud services (AWS, GCP, or Azure). + Understanding of networking protocols and service mesh technologies. + Experience with Kubernetes. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure **\#LI-Remote** **\#LP1** Requisition #: 340581 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $142.6k-190.1k yearly 38d ago
  • Principal Technical Architect (Salesforce)

    Lumen 3.4company rating

    Urban Honolulu, HI jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are looking for a Principal Solution Architect to lead the technical design of work to be performed in automation forward systems. The role requires a strong technical background, excellent leadership skills, and the ability to drive strategic initiatives. This role will be responsible for engineering the connective tissue between systems with an automation forward mindset, including defining, documenting, and governing the technical processes and protocols that enable execution of functionality which deliver on business needs through systems that work together seamlessly. The candidate will understand, direct and execute using deep technical knowledge. The candidate will perform deep technical process and system design, ensuring that system-to-system interactions are robust, scalable and well-documented. This includes defining data flows, interaction and integration contracts, error handling protocols, and automation algorithms across a complex cloud-native and cloud-ready ecosystem. Desired experience includes iterative delivery, scaling, telecommunications level networking, managing multiple efforts, and a record of delivery under pressure. The role requires an ability to adapt to evolving technologies, changing project priorities, and guiding the team through the journey in close partnership with our business stakeholders and engineering teams. **Location** This is a work from home position within the US. **The Main Responsibilities** Teamwork -Collaborate across Lumen and demonstrate leadership with a high level of engagement -Ensuring customer focus with user communities, both internal and external -Communication through Interaction with leadership to ensure open communication -Handle situations involving conflict while promoting a positive company image Automation and AI -Strongly drive an intentional automation first approach -Leverage AI daily to improve efficiency to deliver -Incorporate AI to deliver solutions and deliver AI enabled solutions Software Engineering -Design, development of interactions between distributed systems, and services -Define and document using engineering-level design patterns, including data exchange formats, API contracts, and automation triggers -Collaborate with infrastructure, platform, and broader software teams to ensure alignment and clarity in system integration -Establish and enforce engineering standards for development, design, documentation, and validation -Serve as the engineering authority for cross-system automation and integration patterns involving SalesForce Collaboration & Enablement -Act as a bridge between engineering teams, ensuring that system interactions are clearly defined and consistently implemented **What We Look For in a Candidate** -BS/BA or equivalent education and experience -Strong software development skills surrounding SalesForce -Experience working with cross-functional engineering teams in a complex environment -Excellent communication skills to include: verbal, written, and presentation Preferred Qualifications -10+ years of experience engineering SaaS / cloud-native / cloud-ready concepts, systems integration, APIs, network technology and operations, or automation architecture -Familiarity with tools like common IDEs, automated test suites, CI/CD Pipelines, IaC, Swagger/OpenAPI, BPMN, or UML for documenting system interactions -Experience with service orchestration platforms or workflow engines (e.g., Temporal, Camunda, Step Functions) -Background in software development, systems engineering, technical architecture, or platform engineering **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 339893 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $164k-218.7k yearly 60d+ ago
  • Lab Services Procedure & Training Document Developer

    American Red Cross 4.3company rating

    Michigan jobs

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions. The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation. This is a remote role that will sit anywhere in the United States. Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project. Summary WHERE YOUR CAREER IS A FORCE FOR GOOD ( Key Responsibilities & Knowledge Areas): Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning. Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS Develop User Validation plans and lead UV events (as required). Support the business unit process re-engineering plans. Support implementation activities Patient Services: Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions. Provide direct patient care services aligned with clinical practice and under the direction of a medical director. Specialized Testing: Conduct compatibility testing for organ and bone marrow transplants. Diagnose and manage HLA-related diseases. Quality & Compliance: Ensure patient and donor samples are uniquely identified and tracked throughout testing. Document test results in compliance with regulatory requirements. Perform tests and interpret results using approved, licensed kits per applicable regulations. Technology & Process Management: Select, design, validate, and maintain automated systems to support testing functions. Develop and maintain procedures that uphold accuracy and regulatory standards. Process Improvement & Innovation Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements. Identify opportunities for efficiency and innovation without institutional bias. WHAT YOU NEED TO SUCCEED (Qualifications): Education Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required). Six Sigma certification highly desired. Experience Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience. Experience working in an agile environment, with iterative review and documentation updates. Proven ability to manage tasks across cross-functional teams and departments. Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint. Technical Skills Proficient in Teams sites and SharePoint using shared files (not local storage). Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools. Strong problem-solving and analytical skills, including experience working with and analyzing large data sets. Communication & Leadership Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences. Ability to work under stringent deadlines and adapt to evolving priorities. Additional Requirements Available to travel for user validation events during the project (typically 5-7 business days per event). Ability to work East Coast hours as needed. Preferred Skills & Tools Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus). Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development. Pay Information: The salary range for this position is $110,000-120,000/year This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This role is not eligible for relocation assistance BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
    $110k-120k yearly Auto-Apply 3d ago
  • Foster Care Specialist

    Spectrum Human Services 3.9company rating

    Southfield, MI jobs

    Job Description Join Our Mission: Foster Care Specialist Are you a passionate social service professional ready to make a meaningful difference in the lives of children, teens, and families in our community? Spectrum Child and Family Services is seeking a dedicated Foster Care Specialist to build and lead effective teams of professional case managers. This is more than a job; it's an opportunity to empower and strengthen families, helping them become stable, self-sufficient, and capable. We support a vulnerable population, including children and teens who have been neglected, abused, abandoned, are medically fragile, have multiple disabilities, are dual-diagnosed, or are behaviorally and/or emotionally impaired. If you are a great communicator committed to excellence and team success, we want you to join our team. Why Join Spectrum Child and Family Services? We appreciate our committed staff and provide a supportive environment where you can develop your career and make a significant impact. Competitive Compensation: Earn a $1,000 Signing Bonus after 90 days. Flexible Schedule: Enjoy a Partially Remote Schedule. Comprehensive Benefits: We provide a robust benefits package, including: Health Insurance (BCN Medical, Dental, Vision) 403(b) with employer match $25,000 Life Insurance and Short-term Disability Paid Time Off Twelve Paid Holidays (including Juneteenth) Professional Development: We are committed to your success, offering Paid Training, including specialized Child Welfare Training Institute training, and Advancement Opportunities. What You'll Bring To excel in this role and help us achieve our mission, you will need: Required Education: A Bachelor's Degree in social work or a related field of study. Experience (Preferred): A minimum of two years of case management experience is preferred. Knowledge: A firm understanding of DHHS licensing requirements. Readiness: The ability to complete the background screening process. If you're ready to utilize your professional skills to strengthen families and empower the youth in our community, apply today!
    $30k-42k yearly est. 12d ago
  • Property and Asset Manager

    Community Housing Network 4.0company rating

    Troy, MI jobs

    Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Property and Asset Manager Department: Property Management Reports to: Director of Property and Asset Management Employment Status Classification: Full-Time Salary; Exempt Salary: $45,000.00 - $55,000.00 based on experience Summary: The Property and Asset Manager plays a key role in ensuring our affordable housing communities are safe, well-maintained, and compliant with all funding and regulatory requirements. This position combines hands-on property oversight with strategic asset management, offering the opportunity to make a real difference in the lives of residents across southeast Michigan. Essential Functions: Property Oversight & Maintenance Conduct regular property inspections to ensure compliance with safety, maintenance, and cleanliness standards Coordinate, schedule, follow up on maintenance, repairs, and vendor work Develop and monitor preventive maintenance plans Prepare specifications for repairs, evaluate proposals, and approve work completion and payments Participation in a rotating on call schedule Leasing & Compliance Negotiate and administer leases and amendments Maintain up-to-date occupancy certifications and documentation Ensure compliance with HUD, LIHTC, and HOME program regulations Interpret and enforce lease provisions Financial & Administrative Management Maintain accurate property records and reports Prepare and manage annual operating budgets Track and analyze property management expenses and variances Qualifications and Skills: 2+ years of experience in property management, affordable housing, or real estate operations Experience conducting inspections and overseeing maintenance work Knowledge of HOME funds, HUD 811,) programs preferred Proficiency with MS Office Suite; experience with Yardi or Onesite preferred Excellent organizational, communication, and time management Ability to oversee, schedule, and follow up on property maintenance, repairs, and vendor work to ensure timely completion and quality performance Valid Real Estate License or ability/willingness to obtain one upon hire Certified Occupancy Specialist for HUD or willingness to obtain Ability to obtain and maintain a valid certificate for Recipient Rights Training within 30 days of hire Valid driver's license and personal automobile coverage limits minimum: Bodily Injury $100,000 each person, $300,000 each occurrence Property Damage $100,000 each occurrence. Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: This position includes field-work, in-office work and remote work (from home). The primary function of this job requires travelling to community partner locations, shelters, community spaces, program participant homes, and meeting program participants in the field. While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, walking in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $45k-55k yearly Auto-Apply 27d ago
  • Housing Stability Coordinator

    Community Housing Network 4.0company rating

    Troy, MI jobs

    Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents. Community Housing Network is building thriving communities and overcoming homelessness and housing instability through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion. Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including: Health Insurance Dental Vision Health Care and Dependent Care Flexible Spending 401k Life Insurance Long Term Disability Insurance Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident Generous Vacation and Medical Leave Time Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work. Housing Stability Coordinator Department: Programs Reports to: Housing Stability Supervisor Employment Status Classification: Full-Time Salary; Exempt Summary: The Housing Stability Coordinator is responsible for providing strength based, housing case management while engaging in compassionate and empowering problem-solving conversations with program participants, community partners, and team members to encourage housing stability. The coordinator will actively participate in the coordinated entry system as well as the larger service network as needed. The coordinator will also contribute to outcomes and continuous quality improvement at the agency and Continuum of Care level. Essential Functions: Meet program participants to complete required paperwork and conduct a full assessment for the applicable grant funding and resources. Provide housing case management services following Critical Time Intervention and Housing First models using a strength-based, person-centered approach. Develop individualized housing stability plans in collaboration with the participant receiving services. Explore long term affordable housing opportunities for program participants. Conduct monthly home visits with housed program participants to review housing goals, continued eligibility, and exit planning. Document all case notes within the Homeless Management Information System per grant and agency requirements. Explore, identify, and link program participants to community resources related to their unique household needs. Participate in community-based activities when appropriate, representing Community Housing Network at community forums, workgroups, and events as requested. Some activities may include evening and weekend hours. Continue to refine skills and stay abreast of best practices and program changes through additional training and community events. Navigate participant general and emergency support as needed. Qualifications and Skills: Experience in case management or related field preferred. Strong communication skills, both verbal and written, with experience interacting effectively with vulnerable populations (i.e., people experiencing homelessness, domestic violence, at-risk of homelessness, and those who have a mental or physical health disability). Lived experience; or Bachelor's degree in social work or human services related field; or two years of human service-related experience and/or training, or equivalent combination of education and services. Demonstrated ability to work independently and collaboratively in a fast-paced environment. Working knowledge of the Coordinated Entry System and other community resources and services related to housing and supports is essential. Must possess proficient computer skills, and be well organized, proactive, and self-directed. Must also be attentive to details and multitask in a fast-paced environment. Valid driver's license and personal automobile coverage limits minimum: Bodily Injury $100,000 each person, $300,000 each occurrence Property Damage $100,000 each occurrence. Agency Expectations: Commitment to confidentiality, integrity, and adherence to organizational values. Adhere to agency policies and procedures. Demonstrate exceptional communication and organizational skills. Maintain a positive and respectful attitude. Demonstrate flexible and efficient time management and ability to prioritize workload. Consistently report to work on time and prepared to perform duties of position. Have a strong work ethic that equally prioritizes the needs of participants and the needs of the organization. Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations. Execute all duties within the framework of Housing First and trauma-informed care principles. Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness. Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve. Travel: Travel required within the communities served. CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Work Environment and Physical Demands: This position includes field-work, in-office work and remote work (from home office). The primary function of this job requires travelling to community partner locations, shelters, community spaces, program participant homes, and meeting program participants in the field. While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, walking in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $34k-40k yearly est. Auto-Apply 26d ago

Learn more about Goodwill Industries Of Hawaii Inc jobs