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Head cashier vs service cashier

The differences between head cashiers and service cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head cashier has an average salary of $31,143, which is higher than the $28,602 average annual salary of a service cashier.

The top three skills for a head cashier include customer service, quality customer service and store operations. The most important skills for a service cashier are customer service, cleanliness, and credit card payments.

Head cashier vs service cashier overview

Head CashierService Cashier
Yearly salary$31,143$28,602
Hourly rate$14.97$13.75
Growth rate-10%-10%
Number of jobs284,73398,972
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 40%
Average age3434
Years of experience--

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

What does a service cashier do?

Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.

Head cashier vs service cashier salary

Head cashiers and service cashiers have different pay scales, as shown below.

Head CashierService Cashier
Average salary$31,143$28,602
Salary rangeBetween $26,000 And $37,000Between $23,000 And $34,000
Highest paying CityVancouver, WAKirkland, WA
Highest paying stateCaliforniaWashington
Best paying companyPrince William CountyClassic Chevrolet
Best paying industryRetailRetail

Differences between head cashier and service cashier education

There are a few differences between a head cashier and a service cashier in terms of educational background:

Head CashierService Cashier
Most common degreeHigh School Diploma, 36%High School Diploma, 40%
Most common majorBusinessBusiness
Most common college--

Head cashier vs service cashier demographics

Here are the differences between head cashiers' and service cashiers' demographics:

Head CashierService Cashier
Average age3434
Gender ratioMale, 20.7% Female, 79.3%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 8.8% Unknown, 5.2% Hispanic or Latino, 26.2% Asian, 7.3% White, 51.5% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between head cashier and service cashier duties and responsibilities

Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
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Service cashier example responsibilities.

  • Utilize math skills when processing payments without a computerize cash register and while tallying profit at the end of each shift.
  • Check out customer's groceries, clear parking lot, provide customer service, maintain store maintenance
  • Skil in using scanners, cash registers and basic math skills to calculate the price of service provide.
  • Process cash, credit card, travelers' checks, and discount transactions with the assistance of POS system.
  • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
  • Provide excellent customer service while ringing up members and upselling membership upgrades.
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Head cashier vs service cashier skills

Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%
Common service cashier skills
  • Customer Service, 14%
  • Cleanliness, 11%
  • Credit Card Payments, 7%
  • Cash Handling, 6%
  • Phone Calls, 6%
  • Food Orders, 6%