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HEI Hotels & Resorts jobs in Cincinnati, OH - 50 jobs

  • Director of Operations

    HEI Hotels and Resorts 4.3company rating

    HEI Hotels and Resorts job in Cincinnati, OH

    About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies. Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 3-5 years of management experience, preferably in both rooms and FandB. Computer literacy and financial management required. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Able to resolve guest, supervisor, and associate conflicts. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $110,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $90k-110k yearly 21d ago
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  • Executive Chef

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Cincinnati, OH

    About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Essential Duties and Responsibilities * Direct the day-to-day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing. * Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment. Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline and terminate as appropriate. * Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost-effective manner. * Monitor and control the maintenance/sanitation of kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. * Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. * Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. * Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Two+ years of post-high school education, culinary education is desirable. * Five+ years of employment in a related position. * Hotel experience preferred. * Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $85,000.00 - $95,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $85k-95k yearly Auto-Apply 7d ago
  • Room Attendant

    Hilton 4.5company rating

    Centerville, OH job

    Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. ESSENTIAL JOB FUNCTIONS: Report to work when scheduled, on time, in proper uniform, including nametag. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms as assigned and in order of priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Remove dirty bed linen and make up bed with clean linen. Dust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television and other electronic devices in room. Set correct time on clock. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed. Remove dust on drapes and realign to correct position daily. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Handle guest complaints by following procedures and ensuring guest satisfaction. Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees. Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned. General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
    $20k-25k yearly est. 60d+ ago
  • Security Officer - Hilton Columbus Downtown

    Hilton Worldwide 4.5company rating

    Franklin, OH job

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Security Team at the Hilton Columbus Downtown is currently seeking a Security Officer (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions * Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property * Promote safe work practices * Initiates preliminary investigations into incidents, as needed * Writes reports and ensures accuracy of necessary documentation, as needed * Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $23k-30k yearly est. 21d ago
  • Laundry Attendant - Marriott University of Dayton / Dayton, OH AM/PM Flexible Hours

    Concord Hospitality 4.3company rating

    Dayton, OH job

    Marriott at the University of Dayton is Now Hiring a Full Time Laundry Attendant. $14.00 /hr Our "Heart of the House" Associates keep our Guests coming back! You are the key contributors to keeping our hotel clean, fresh, and sparkling every day! Role Responsibilities: Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
    $14 hourly 10d ago
  • Guest Service Representative

    Hilton 4.5company rating

    Centerville, OH job

    Every day we work with our guests colleagues and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. Come and join our growing family! Responsible for checking guests in and out of the hotel making reservations and assisting with general information. A Guest Service Agent is responsible for completing shift checklist as required by Guest Services Manager/Supervisor and maintaining the high standards of service and hospitality. General Accountability: Provide the highest quality of service to the customer at all times Promptly and effectively handle guest complaints and requests Check guests in and out efficiently and in a friendly manner Post guest charges and compute guest bills collect payment and make change for hotel guests Follow all cash handling procedures as required Handle guest mail and messages per established procedures Develop a thorough knowledge of room locations room rates amenities and selling strategies Take reservations on property Block rooms and handle special requests Monitor room availability Handle safe deposit boxes used by guests per established procedures Keep lobby and desk area clean and presentable Have a thorough knowledge of emergency and security procedures Offer and properly handle requests for wake-up calls Ensure all rooms are check in property and a valid and working form of payment is collected Communicate with incoming staff and management by logging pertinent information in the pass on log Keep maintenance informed of all maintenance needs Must wear proper uniform at all times in accordance with Standards Participate in any sales lead generator (will vary by property) Specific Essential Tasks/Duties: Must be able to complete all required training in timely manner as required by the brand Participate in daily and weekly team meetings Be familiar with daily hotel revenue goals and execute tasks and responsibilities to achieve these goals Process guest arrivals and departures including all necessary payments. Handle & coordinate room assignments and pre-arrivals. Handle guests concerns. Offer referral for services and handle requests for information. Handle and store guest luggage. Assist with the check-in and check-out of groups and tours Answer switchboard with standards of proper telephone etiquette Communicate with housekeeping on any issues guest request early arrivals late departures Perform all duties as indicated in the shift checklist report Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate and culture. Must be able to work varying shifts and time schedules as needed (days nights weekends and holidays). Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion: Inspired to perform well by the completion of tasks Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Self-Starter: Inspired to perform without outside help General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
    $21k-27k yearly est. 60d+ ago
  • Preventative Maintenance- $16.00- $19.20 Hourly

    Concord Hospitality Brand 4.3company rating

    Dayton, OH job

    SUMMARY: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Follow all company safety and security policies and procedures; complete safety training and certifications. RESPONSIBILITIES: Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Maintain confidentiality of proprietary materials and information. Protect company tools, equipment, machines, and other assets in accordance with company policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Address guests' service needs in a professional, positive, and timely manner. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Comply with quality assurance expectations and standards. Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and stooping. Must be able to move, lift, pull, carry, or push objects weighing less than or equal to 50 pounds without assistance. Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensure that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout/caulking. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Perform other reasonable job duties as requested by manager. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
    $44k-59k yearly est. 6d ago
  • Cleaner

    Interstate Hotels & Resorts 4.4company rating

    Monroe, OH job

    Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 6:00AM to 6:30PM Thursday to Sunday Pay: $16.00/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $16.00/hour
    $16 hourly 11d ago
  • Host, Gallerie Bar and Bistro (Part Time) - Hilton Columbus Downtown

    Hilton Worldwide 4.5company rating

    Franklin, OH job

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Food & Beverage Team at the Hilton Columbus Downtown - Gallerie Bar and Bistro are currently seeking a Host/Hostess (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out: Hilton Columbus | Food & Drink We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Welcome guests and ascertain their dining needs * Seat guests and manage the seating chart * Monitor restaurant activity to determine seating and dining flow * Perform opening and closing duties, as needed * Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. * Ensure knowledge of menu * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $21k-27k yearly est. 21d ago
  • Chief Engineer

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Cincinnati, OH

    About Us Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy. With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family. Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for. Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies. Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter. And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program. At Westin, you're not just choosing a job; you're stepping into a world of opportunities. Ready to rise? We can't wait to welcome you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards. Essential Duties and Responsibilities * A complete understanding of all building related systems - Electrical, HVAC, Plumbing, Life Safety, IT, etc. * A complete understanding of all building related equipment - HVACandR, Kitchen, Laundry, Pool, etc. * Follows company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc. * Maintains engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials. * Effectively interview, supervise, train, manage performance, assign tasks and follows-up with engineering staff to ensure maximum productivity. * Maintains accurate records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc. * Maintains all Engineering Spaces in a safe, clean, organized, energy efficient manner. * Tours hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions. * Considered the property expert on all Life Safety related items, trains all managers in these areas. * Has a firm understanding of all Brands related issues and procedures. * Has a firm understanding of all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them. * Has a basic understanding of elementary accounting procedures. * Has a basic understanding of PC operation and a working knowledge of Micro Soft Office Software programs and internet use. * Ability to remain calm in stressful situations, seen as a strong leader through-out hotel. * Remains current on related technology advances that would enhance operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * 3+ years of hands-on experience at a comparable location. All HEI Chief Engineers are working Chief's. * Hotel experience preferred. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. * ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $90,000.00 - $94,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $90k-94k yearly Auto-Apply 35d ago
  • Maintenance Engineer

    Hilton 4.5company rating

    Centerville, OH job

    PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment. REPORTS TO: Maintenance Supervisor and Chief Engineer MINIMUM QUALIFICATIONS: Able to climb ladders. Able to lift at least 50 pounds Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times. Prior Basic painting & drywall experience Prior customer service experience RESPONSIBILITIES/DUTIES: Completes daily, weekly and monthly checklists Install electrical wiring and devises Performs preventive maintenance on equipment Performs painting and drywall repair throughout the building Responds to emergency maintenance requests as needed Assists with renovation and remodeling of facilities Basic plumbing repairs to toilets and faucets as needed Maintains records of scheduled maintenance records Properly communicates daily with internal departments Responds to Front Office and Housekeeping requests in a timely manner Provides team members and members of management updates on varying projects Keeps mindful of costs when performing duties Maintains a well-organized work station and environment Does not enter guest rooms without checking first of vacancy status Maintain ongoing knowledge of all chemicals used, SSDS procedures Practice and execute Lock-Out Tag-Out Practice and execute Compass Points daily Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home As a team member, assist other team members and departments as available, as trained and as best as possible General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other
    $30k-43k yearly est. 60d+ ago
  • Housekeeping Lobby Attendant Must be Flexible AM/PM Marriott University of Dayton / Dayton OH

    Concord Hospitality 4.3company rating

    Dayton, OH job

    Marriott at the University of Dayton is Now Hiring: Hotel Lobby Attendant - AM/PM Weekends and Holiday Open Flexibility -15.00 Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Our Lobby attendant is responsible to maintain the lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Lobby Attendant Role Responsibilities: RESPONSIBILITIES 1.Overall cleanliness of lobby areas: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner. 2. Public Restrooms Clean Sink, Toilet, Mop Floor - Replenish supplies as needed. 3. Pool Area Replenish supplies as needed take out all the trash clean glass doors and any residue from the tables. Check water level in the Spa and check bromine level. 4. Exercise Room clean all mirrors, wipe all equipment take out trash run vacuum cleaner clean glass doors. 5. Water flowers for the entire outside of hotel (if applicable) 6. Guest Laundry clean washer/dryer, table, mop floor as needed. 7. Help with excessive laundry when required. 8. General cleaning of offices and Front Office areas. 9. General cleaning of Associate break room. 10. Associate bathroom clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed. 11. Communicate changes in suite status with the Front Desk. 12. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department. 13. Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk. 14. Responsible for knowing hotel emergency procedures. 15. Accommodate guest special requests courteously. 16. Answer guest questions regarding Residence Inn and local area facilities and services. 17. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
    $31k-37k yearly est. 10d ago
  • Sales and Catering Manager - Marriott University of Dayton / Dayton OH

    Concord Hospitality 4.3company rating

    Dayton, OH job

    Concord Hospitality is seeking a proactive and results-driven Sales & Catering Manager to lead social catering events. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, which may include evening or weekend hours, is required. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for functions and events surrounding our hotel's meeting and event space. Our Sales and Catering Managers will spend time conducting outside sales calls and site visits. You also are the key contact for events at the hotel utilizing attending meetings to market groups for meetings and catered events. Candidates should be familiar with marketing plans, action plan creation as well as working with both revenue and sales call goals. Job Responsibilities: * Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property. * Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO. * Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently. * Present potential business at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client's expectations. * Finalize and detail catering plans for groups and communicate effectively. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems. * Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc. * Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers. * Maintain account files in Delphi software system, ensuring accurate communication between client and hotel staff. * Other duties as assigned. Job Skills: * Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, Delphi * Exercise excellent communication, presentation, organization, time management, listening, and math skills. * Use analytical skills for measuring business potential and value to the hotel. * Maintain contact and event information and follow procedures for submitting sales contracts * Read and interpret documents and to write routine reports and correspondence. Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments. Why Concord? At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative quarterly bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities. Concord Hospitality earned the recognition of GREAT PLACES TO WORK as well as our recent acknowledgement of Great Places to Work for Millennials and Great Places to Work for Women! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free work environment
    $47k-57k yearly est. 13d ago
  • Pastry Cook - Hilton Columbus Downtown

    Hilton Worldwide 4.5company rating

    Franklin, OH job

    The Hilton Columbus Downtown is currently seeking a Pastry Cook (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, Hilton Columbus Downtown boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. Check us out: Hilton Columbus Downtown | Dining The ideal candidate is passionate about pastry and eager to learn. With 6 months to 1 year of pastry experience and exposure to high-volume kitchens, you'll thrive in our fast-paced setting. A culinary school background is a plus, but your enthusiasm and commitment to excellence matter most. Join our team and grow your skills with one of the most recognized names in hospitality! What will I be doing? As a Pastry Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Follow standardized recipes for all banquet desserts, ensuring product quality and standards. * Prepare all required banquet and outlet desserts according to the provided specifications. * Baking off and plating daily breakfast pastries. * Prepare and assist in the production of doughs, batters, and mixes * Ensure desserts are competed and ready for delivery in a timely order. * Ensure all food handling procedures align with health and safety standards. * Maintain a clean and organized workstation while enforcing sanitation protocols. The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Access to pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental health resources including Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Go Hilton travel program: 100 nights of discounted travel * Parental leave to support new parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* * 401K plan and company match to help save for your retirement * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $26k-32k yearly est. 29d ago
  • Asst Restaurant Manager -Hourly

    Concord Hospitality 4.3company rating

    Dayton, OH job

    We are hiring an Assistant Food and Beverage Manager - Hourly overtime eligible- $44,822.56- $56,028.20 Responsibilities: * Provide guests and patrons with friendly and professional service, excellent food quality, strong price value and consistency of execution in an attractive, well-maintained environment. * Ensure that meals are delivered in a timely fashion with attention to plating, portion and temperature. * Develop ways to improve cost savings and labor retention/associate development in line to meet the hotel's F&B financial goals. * Thoroughly train staff in service sequence, product knowledge, ensuring we make every effort to meet the needs of each and every guest. * Lead service education through daily line-ups. * Headline new server, busser, host, and bartender training programs, as well as ongoing development programs, and seminars. * Daily evaluation of restaurant service performance. * Employee discussions and evaluations. * Coordination of timely food production. * Work with the Chef to provide "excellent quality and presentation" of all food to the guests. * Selection and pricing strategy of all liquors and wines and supervision of their procurement. * Assist the Restaurant Manager, and/or a F&B Director in creating financial objectives for the restaurant on an annual basis through the budget process. * Assist in meeting the financial targets in the sales area by executing and enhancing the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards and effective utilization of marketing funds. * Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll, working closely with the Restaurant Manager. * Supervise all non-supervisory service employees. Train new and current employees on proper customer service practices. * Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Here are some reasons our associates like working for us: Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
    $38k-52k yearly est. 24d ago
  • Night Auditor - Marriott University of Dayton / Dayton OH

    Concord Hospitality Brand 4.3company rating

    Dayton, OH job

    Do you enjoy guest interaction? Are you a numbers person? As a 3rd shift night auditor, you are reconciling the day's receipts. Running Shift reports, balancing the day's activities. In addition to checking in our late-night guests or checking out our early morning guests. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc Verify, balance and review hotel room availability. Perform Check-in and Check-out procedures. Administer guest payment policies and look for errors from the day shifts Prepare folios for the morning departing guests Maintain overall lobby appearance and assist with AM breakfast set up if needed. Be versed in all hotel emergency procedures. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
    $24k-28k yearly est. 1d ago
  • Food and Beverage Supervisor, The Market- Hilton Columbus Downtown

    Hilton Worldwide 4.5company rating

    Franklin, OH job

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market is a Grab & Go Cafe at the Hilton Columbus Downtown and is currently seeking a F&B Supervisor (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out: Food + Drink | Hilton Columbus We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a F&B Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations * Monitor, observe and assist in evaluating team member performance * Support and assist team members in handling guest inquiries and requests and in resolving guest complaints * Ensure compliance with health, safety, sanitation and alcohol awareness standards * Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly * Assist in monitoring inventory and inventory control What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $28k-34k yearly est. 14d ago
  • Preventative Maintenance- $16.00- $19.20 Hourly

    Concord Hospitality 4.3company rating

    Dayton, OH job

    SUMMARY: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Follow all company safety and security policies and procedures; complete safety training and certifications. RESPONSIBILITIES: Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Maintain confidentiality of proprietary materials and information. Protect company tools, equipment, machines, and other assets in accordance with company policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Address guests' service needs in a professional, positive, and timely manner. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Comply with quality assurance expectations and standards. Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and stooping. Must be able to move, lift, pull, carry, or push objects weighing less than or equal to 50 pounds without assistance. Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensure that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout/caulking. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Perform other reasonable job duties as requested by manager. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
    $32k-40k yearly est. 7d ago
  • Sales Manager

    Concord Hospitality 4.3company rating

    Dayton, OH job

    As the Sales Manager, you will: * Always provide the highest levels of customer service to internal partners and external clients. * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. * Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. * Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. * Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. * Be willing and able to attend customer functions as needed. * Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. * Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. * Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, outside sales calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. * Learn and use digital sales system CI/TY and conceptual sales call process, and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. * Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. * Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. * Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. * Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Range: $52,655.64 to $65,819.55 /year
    $52.7k-65.8k yearly 2d ago
  • Lead Cook, The Market (Cafe) - Hilton Columbus Downtown

    Hilton Worldwide 4.5company rating

    Franklin, OH job

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Lead Cook (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Lead Cook, you would be responsible for overseeing and participating in the preparation of food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Oversee and prepare food items according to designated recipes and quality standards * Oversee and maintain cleanliness and food sanitation * Manage guest orders in a friendly, timely and efficient manner * Ensure knowledge of menu and all food products * Stock and maintain par levels for designated food station(s) * Visually inspect all food sent from the kitchen * Practice correct food handling and food storage procedures according to federal, state, local and company regulations * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward * Prepare requisitions for supplies and food items, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $24k-32k yearly est. 27d ago

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