Sales and Events Coordinator
Hyatt Hotels Corp job in Burlingame, CA
Do you love bringing people together? Thrive on helping others stay organized, energized, and ready to shine? At Hyatt, we're looking for a Sales & Events Coordinator who's enthusiastic, detail-oriented, and excited to play a key role in creating memorable guest experiences!
This isn't your average admin role-it's your chance to work behind the scenes on events, support a high-performing sales team, and grow your hospitality career with a company known globally for its warmth, culture, and commitment to people.
At Hyatt, we care for people so they can be their best-and that includes supporting your growth, creativity, and well-being.
As part of our Sales & Events team, you'll enjoy:
* A welcoming, collaborative team that celebrates wins together
* Opportunities to learn event planning, sales operations, and hotel systems
* Exposure to exciting meetings, weddings, corporate events, and VIP clients
* Global travel perks, hotel discounts, wellness benefits, and career pathways
* A workplace where your personality and ideas are always valued
* This is where your hospitality career can truly flourish.
What You'll Do
* As our Sales & Events Coordinator, you're the organizational heartbeat of the team. You'll help bring ideas to life by:
* Supporting Sales
* Preparing proposals, contracts, presentations, and client communications
* Managing calendars, appointments, group blocks, and follow-up tasks
* Maintaining sales reports, databases, and revenue tracking tools
* Assisting with client site tours and hospitality moments
* Supporting Events
* Coordinating event details, timelines, and internal communications
* Assisting with banquet event orders (BEOs) and function sheets
* Helping organize pre- and post-event meetings
* Providing administrative support to ensure events run smoothly
* Creating polished, professional documents and collateral
* Jumping in wherever needed-because great events and great teamwork require flexibility
You'll shine in this role if you:
* Love staying organized and thrive in a fast-paced environment
* Are energized by interacting with guests, clients, and team members
* Are a strong communicator with a friendly, professional demeanor
* Enjoy creating structure and helping others stay at their best
* Bring creativity and a "let's make it happen" attitude to your work
* Have administrative or hospitality experience (a bonus, but we'll train the right superstar!)
Ready to Start Your Hyatt Story?
If you're excited to join a company where people, culture, and possibility come first, we'd love to meet you. Bring your enthusiasm, curiosity, and passion for hospitality-and we'll help you build a career full of growth, creativity, and memorable moments.
Apply today and discover why Hyatt is consistently recognized as one of the world's best places to work.
The hourly rate for this position is $30.00. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Room Attendant-Housekeeping
Hyatt Hotels Corp job in Santa Clara, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Handy Person, Property Operations - Hilton San Francisco Union Square
San Francisco, CA job
EOE/AA/Disabled/Veterans
Hilton San Francisco Union Square is currently seeking a Handy Person, Property Operations. This is the perfect opportunity to join one of the best Engineering teams in the business! We have 1024 rooms and 32 floors in downtown San Francisco, and we offer some of the best views through bay with floor to ceiling windows.
This role will be responsible for maintaining the hotels exterior areas making sure all areas are clean, clear, and free of debris. This position is also responsible for picking up and emptying all trash receptacles and keeping trash chutes and designated areas clean and clear while following all necessary safety guidelines and procedures outlined by the hotel.
Shift Pattern\: AM/PM (to include weekends and holidays)
Pay: Probationary Rate\: $25.58 per hour, Full Rate\: $34.10 per hour
The ideal candidate:
Must be able to drive a forklift, sweeper, and scrubber.
Must be able to grasp, lift and carry items at least 70 pounds.
Must be able to push and/or pull at least 500 pounds.
Ability to climb and perform tasks on a ladder.
Ability to maneuver and work in tight spaces.
Able to perform tasks while bending, kneeling, stretching, and standing.
What will I be doing?
A Handyperson is responsible for maintaining the hotels exterior areas making sure all areas are clean, clear, and free of debris. This position is also responsible for picking up and emptying all trash receptacles and keeping trash chutes and designated areas clean and clear while following all necessary safety guidelines and procedures outlined by the hotel.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
Pick up supplies for the department
Receiving incoming supplies
Help clean up in an emergency
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Auto-ApplyEvening Busperson (Part Time)
Burlingame, CA job
What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s)
* Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
* Transports all dirty tableware to dishwashing area for proper cleaning.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Compensation
The pay range for this position is $18 - 20/hour and is based on applicable and specialized experience and location.
Guest Experience Expert
Half Moon Bay, CA job
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Steward
San Francisco, CA job
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Auto-ApplySt. Regis Butler
San Francisco, CA job
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None
REQUIRED QUALIFICATIONS
Related Work Experience: 6-months related work experience required.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Senior Sales Manager - Hilton San Jose
San Jose, CA job
The beautiful Hilton San Jose is seeking a Senior Sales Manager to join the team and lead the Corporate Group Market! This is an incredible opportunity to work alongside an outstanding Director of Sales and a highly collaborative, supportive team.
As a Senior Sales Manager, you will be responsible for securing groups and conventions by building strong relationships and delivering strategic sales results. We're looking for dynamic, well-rounded, business-minded sales professionals who are ready to make an impact at Hilton.
The annual base salary for this position will be $85,000-$95,000 (+ bonus/incentive program) based on experience.
What will I be doing?
The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards:
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark.
What are we looking for?
2+ years within hotel sales
Corporate Group sales experience preferred
Working knowledge of Delphi is highly preferred.
Convention Hotel background is preferred
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave.
Adoption Assistance program
Complimentary Team Member Lunch
Discounted dry cleaning on work attire
#LI-JW1
Residences Assistant Manager
Hillsborough, CA job
Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
CANDIDATE PROFILE
Education and Experience
* 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
* 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Property Operations
* Working with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
* Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement.
* Evaluating if Operations Team is meeting service needs and provides feedback to operations team.
* Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.
* Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
* Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.
* Working with team to put sustainable work processes and systems in place that support the execution of the strategy.
* Reviewing reports and financial statements to determine Rooms operations performance against budget.
* Communicating a clear and consistent message regarding departmental goals to produce desired results.
Leading Operations Teams
* Ensuring employees are treated fairly and equitably.
* Celebrating successes and publicly recognizes the contributions of team members.
* Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
* Making and executes the necessary decisions to keep property moving forward toward achievement of goals.
Managing Relationships with Property Stakeholders
* Attending owners meetings and provides meaning or context to the rooms operational and financial results.
* Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner.
Managing Profitability
* Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
* Working with direct reports to determine areas of concern and establish ways to improve the departments' financial performance.
* Leading cost containment efforts within Rooms operations including organizational restructuring when necessary.
* Focusing on maintaining profit margins without compromising guest or employee satisfaction.
* Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results.
Managing the Guest Experience
* Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
* Championing the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.
* Ensuring core elements of the service strategy are in place to produce the desired results.
* Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team.
* Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
MIRJ
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Area Front Office Manager
Hyatt Hotels Corp job in Mountain View, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel General Manager. The Area Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
This is a multiproperty position, overseeing the Wild Palms Hotel (Sunnyvale) and the Hotel Avante (Mountain View).
Duties include:
* Responsible for short and long term planning and the management of the hotel's Front Office operations
* Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
* Maintain guest room inventory
* Coach and counsel employees to reflect Hyatt Service Standards and Procedures
* Perform all tasks of a Front Office Staff as needed to facilitate service
* Ensure all operations and cash handling are done per policies and procedures
* Maintain excellent communication with the housekeeping department
* Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
* Analyze, investigate, and resolve guest complaints
* Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
* Insures proper staffing levels for customer service goals
* Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $95,000 to $110,000, which is the range that Wild Palms Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Operations Supervisor (Full-Time)
Hyatt Hotels Corp job in San Francisco, CA
The Laurel Inn, located in San Francisco's prestigious Pacific Heights neighborhood, featuring spacious rooms in an ideal location near the historic 1,500-acre Presidio National Park & Tunnel Tops. As part of the JdV by Hyatt brand, we invite a community for the spirited, the light-hearted and the young-at-heart.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling and payroll. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest & colleague experience.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is a Full-Time hourly role with a rate of $35.00.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin, disability or protected veteran status.
This is not your typical career opportunity. This is the Hyatt Touch.
Massage Therapist - Luxury Spa at Alila Napa Valley | On-Call
Hyatt job in Napa, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Massage Therapists play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect.
Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate Massage Therapist to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests.
Why Work With Us:
- Competitive salary and benefits package
- Paid time off from date of hire
- Unlimited discounted nights at Hyatt hotels worldwide
- $1,000 annual wellness/education reimbursement
- A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities:
- Perform professional massage therapy and body treatments, including but not limited to Swedish, deep tissue, hot stone, and aromatherapy, tailored to guest needs.
- Greet guests warmly, review intake forms, and recommend appropriate services and products based on wellness goals.
- Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards.
- Educate guests on spa services, treatments, and home care recommendations to enhance overall wellness.
- Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences.
- Support Spa programming and resort wellness initiatives as needed.
**_The starting hourly rate for this position is $17 commission and service charges which reflects the range we reasonably expect to pay._**
View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel.
**Qualifications:**
Qualifications:
- Current California Massage Therapy license required.
- Minimum 1 year of professional massage therapy experience, preferably in a luxury resort or Forbes-rated spa.
- Strong knowledge of anatomy, physiology, and a variety of massage modalities.
- Excellent communication skills with the ability to connect authentically with guests.
- Professional demeanor and guest-focused mindset.
- Flexibility to work a varied schedule including evenings, weekends, and holidays.
Physical Requirements:
- Ability to stand for extended periods and move throughout the property.
- Capable of lifting, pushing, or pulling up to 25 pounds as needed.
- Frequent use of computer systems, phones, and standard office equipment.
- Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
**Primary Location:** US-CA-Napa
**Organization:** Alila Napa Valley
**Pay Basis:** Hourly
**Job Level:** On-call/Casual
**Job:** Spa
**Req ID:** NAP001983
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Director of Housekeeping - Signia by Hilton San Jose
San Jose, CA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Salary Range\: $125,000 - $135,000 based on applicable experience
#LI-JB
Signia by Hilton San Jose
is seeking a dynamic and experienced Director of Housekeeping to lead our housekeeping operations with excellence and precision. As a key member of our leadership team, you will play a pivotal role in delivering world-class guest experiences through impeccable cleanliness, attention to detail, and team empowerment. This is an exciting opportunity to shape the standards of luxury hospitality in the heart of Silicon Valley. This role is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
EOE/AA/Disabled/Veterans
Auto-ApplyGeneral Maintenance Utility Engineer
Hyatt Hotels Corp job in San Francisco, CA
Hotel Kabuki is a stylish boutique hotel in San Francisco's Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.
A Utility Engineer will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Utility Engineer will also perform some repairs that require some skills and experience in mechanical, electrical and kitchen equipment. This is an hourly position with a rate of $36.49.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Director of Meetings and Special Event Planning
San Francisco, CA job
Leads Meetings & Special Events division. Position assists in the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensure the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues and maximizing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Meetings and Special Events Operations and Budgets
* Researches and analyzes new products, pricing and services of competition.
* Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
* Ensures the property is apprised of all groups that will impact property operations.
* Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
* Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
* Leads the execution of brand service initiatives in event management areas.
* Develops an event management strategy that is aligned with the company's business strategy and leads its execution.
* Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
Leading Meetings and Special Events Teams
* Holds event management team accountable for desired service behaviors related to product and service delivery.
* Communicates a clear and consistent message regarding departmental goals to produce desired results.
* Executes departmental goals in game plans.
* Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Managing Profitability
* Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
* Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
* Creates and achieves the annual banquet budget.
* Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts.
Ensuring Exceptional Customer Service
* Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
* Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting Human Resources Activities
* Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations.
* Reviews property specific event operations annually and makes appropriate adjustments.
* Reviews staffing levels to ensure that guest service and operational needs are met.
* Communicates and ensures departmental and property emergency procedures are executed when necessary.
* Ensures that regular, ongoing communication is happening in all areas of event operations.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton
Cupertino, CA job
The Juniper Hotel Cupertino is looking for its next Bellperson to join the team! Our property has 224 guest rooms, about 11 miles west of downtown San Jose, and brings a modern boutique atmosphere to Silicon Valley. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport.
Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite!
The ideal candidate will possess:
* A minimum of (6) months of customer service experience.
* The ability to effectively communicate in English.
* The ability to work a flexible schedule that includes nights, weekends, and holidays.
* Capability of driving a shuttle van and possess a clean driving record.
* Previous hotel experience is a PLUS!!
Shift Pattern: Full-Time
Shift: 3:00pm - 11:00pm
Hourly Rate: $19.99 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet and escort arriving and departing guests to and from their accommodations.
* Retrieve and transport guest luggage.
* Inspect guest rooms and acquaint guests with these rooms and their features.
* Respond to guest inquiries and requests in a timely, friendly and efficient manner.
* Organize and store luggage, as needed, according to guidelines.
* Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
* Ensure messages and faxes are regularly delivered throughout the day.
* Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
* Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
* Assist in the maintenance, appearance, and functionality of equipment.
* Provide valet parking services.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Banquet Chef de Cuisine ($76,700-115,300)
Hyatt job in Santa Clara, CA
The goal of the Chef de Cuisine is to manage a specific restaurant. The Chef de Cuisine will take council from the Executive Chef to create, implement menu and concepts but the position is designed so that individuals will work in a manner that is consistent as that of an independent owner/operator.
Responsibilities include:
+ Act as senior leadership by developing and assuming key management responsibilities
+ Assume the role of liaison between all dining room operations and culinary staff
+ Supervise the preparation and cooking of various food items
+ Develop and implement creative menu items within the restaurant concept
+ Plan, coordinate & implement special events and holiday functions
+ Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring
+ May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs
+ Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
+ Monitor food production, ordering, cost, and quality and consistency on a daily basis
+ Participate in marketing events directly related to their specific restaurant
**Qualifications:**
+ In-depth skills and knowledge of all kitchen operations
+ Possess strong leadership, communication, organization and relationship skills
+ Experience with training, basic financial management and customer service
+ Proficient in general computer knowledge
+ A true desire to exceed guest expectations in a fast paced customer service environment
+ Capable of producing a consistent product in a timely manner
+ Strong training and communication skills
+ Culinary education and/or on the job training, independent restaurant experience is preferred
+ Geographic and schedule flexibility preferred
**Primary Location:** US-CA-Santa Clara
**Organization:** Hyatt Regency Santa Clara
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Culinary
**Req ID:** SAN034038
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Night Auditor - Luxury Resort | Alila Napa Valley
Hyatt Hotels Corp job in Napa, CA
At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team.
At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk.
You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you.
Why Work With Us:
* Competitive salary and benefits package
* Paid time off from date of hire
* Medical, dental, and vision insurance
* 12 free nights at Hyatt hotels worldwide + colleague rates
* $1,000 annual wellness/education reimbursement
* A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities:
* Welcome guests and assist with check-in/check-out procedures
* Respond to guest inquiries and requests in person and over the phone with professionalism and care
* Share accurate information about resort amenities, services, and local attractions
* Maintain a clean, organized, and inviting front desk area
* Complete night audit duties
* Assist with Valet as needed
* Collaborate with other departments to ensure timely guest service
* Support front office procedures including billing and administrative tasks
* Provide concierge-level assistance when needed
* Overnight scheduling, including weekends and holidays
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Aesthetician - Luxury Spa at Alila Napa Valley | On-Call
Hyatt Hotels Corp job in Napa, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Aestheticians play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect.
Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate Aesthetician to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests.
Why Work With Us:
* Competitive salary and benefits package
* Colleague rates at Hyatt hotels worldwide
* $1,000 annual wellness/education reimbursement
* A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities:
* Perform professional aesthetic services, including facials, skin analysis, exfoliation, masks, and hair removal, tailored to guest needs.
* Greet guests warmly, review intake forms, and recommend appropriate treatments and products based on skin care goals.
* Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards.
* Educate guests on spa services, skincare routines, and home care recommendations to promote healthy skin.
* Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences.
* Support spa programming and resort wellness initiatives as needed.
The starting hourly rate for this position is $17 + commission and service charges which reflects the range we reasonably expect to pay.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Area Front Office Manager
Hyatt job in Mountain View, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel General Manager. The Area Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
This is a multiproperty position, overseeing the Wild Palms Hotel (Sunnyvale) and the Hotel Avante (Mountain View).
Duties include:
+ Responsible for short and long term planning and the management of the hotel's Front Office operations
+ Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
+ Maintain guest room inventory
+ Coach and counsel employees to reflect Hyatt Service Standards and Procedures
+ Perform all tasks of a Front Office Staff as needed to facilitate service
+ Ensure all operations and cash handling are done per policies and procedures
+ Maintain excellent communication with the housekeeping department
+ Maintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
+ Analyze, investigate, and resolve guest complaints
+ Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
+ Insures proper staffing levels for customer service goals
+ Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $95,000 to $110,000, which is the range that Wild Palms Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
**Qualifications:**
+ Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
+ 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
+ With opening hotels, previous hotel pre-opening experience preferred
+ Service oriented style with professional presentations skills
+ At least 2 years progressive management experience within the Rooms Division of a hotel
+ Hotel/Hospitality degree an asset
+ Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
+ Clear concise written and verbal communication skills in English
+ Must be proficient in Microsoft Word and Excel
+ Must have excellent organizational, interpersonal and administrative skills
**Primary Location:** US-CA-Mountain View
**Organization:** Hotel Avante
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MOU000052
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.