Inbound telemarketer vs telemarketing representative

The differences between inbound telemarketers and telemarketing representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inbound telemarketer has an average salary of $33,401, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for an inbound telemarketer include inbound calls, customer service and telephone calls. The most important skills for a telemarketing representative are customer service, telephone calls, and outbound calls.

Inbound telemarketer vs telemarketing representative overview

	Inbound Telemarketer	Telemarketing Representative
Yearly salary	$33,401	$28,116
Hourly rate	$16.06	$13.52
Growth rate	6%	6%
Number of jobs	1,774	101,406
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	High School Diploma, 35%
Average age	37	37
Years of experience	-	-

Inbound telemarketer vs telemarketing representative salary

Inbound telemarketers and telemarketing representatives have different pay scales, as shown below.

	Inbound Telemarketer	Telemarketing Representative
Average salary	$33,401	$28,116
Salary range	Between $23,000 And $47,000	Between $17,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between inbound telemarketer and telemarketing representative education

There are a few differences between an inbound telemarketer and a telemarketing representative in terms of educational background:

	Inbound Telemarketer	Telemarketing Representative
Most common degree	High School Diploma, 35%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Inbound telemarketer vs telemarketing representative demographics

Here are the differences between inbound telemarketers' and telemarketing representatives' demographics:

	Inbound Telemarketer	Telemarketing Representative
Average age	37	37
Gender ratio	Male, 39.4% Female, 60.6%	Male, 37.3% Female, 62.7%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	11%

Differences between inbound telemarketer and telemarketing representative duties and responsibilities

Inbound telemarketer example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
Assist customers with billing inquiry, sell high speed internet, as well as DirecTV, fulfill requests to change telephone packages

Telemarketing representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
Monitor telemarketing representatives telephone conversations with customers.
Verify medicaid waive eligibility for non-emergency transportation.
Make calls to existing Comcast customers for upgrades on their cable packages.
Up saleing customers of comcast from a double play program to a triple play program.

Inbound telemarketer vs telemarketing representative skills

Common inbound telemarketer skills

Inbound Calls, 44%
Customer Service, 29%
Telephone Calls, 16%
Payment Method, 3%
Market Surveys, 3%
Data Entry, 2%

Common telemarketing representative skills

Customer Service, 17%
Telephone Calls, 15%
Outbound Calls, 14%
Telemarketing, 14%
Cold Calls, 6%
Credit Card, 6%

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Sales Industry
Inbound Telemarketer
Inbound Telemarketer vs Telemarketing Representative

Updated January 8, 2025

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