Inbound telemarketer vs telephone sales representative

The differences between inbound telemarketers and telephone sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inbound telemarketer has an average salary of $33,401, which is higher than the $28,512 average annual salary of a telephone sales representative.

The top three skills for an inbound telemarketer include inbound calls, customer service and telephone calls. The most important skills for a telephone sales representative are outbound calls, telephone sales, and life insurance.

Inbound telemarketer vs telephone sales representative overview

	Inbound Telemarketer	Telephone Sales Representative
Yearly salary	$33,401	$28,512
Hourly rate	$16.06	$13.71
Growth rate	6%	-4%
Number of jobs	1,774	214,765
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Bachelor's Degree, 32%
Average age	37	37
Years of experience	-	-

Inbound telemarketer vs telephone sales representative salary

Inbound telemarketers and telephone sales representatives have different pay scales, as shown below.

	Inbound Telemarketer	Telephone Sales Representative
Average salary	$33,401	$28,512
Salary range	Between $23,000 And $47,000	Between $17,000 And $47,000
Highest paying City	-	Beverly, MA
Highest paying state	-	Connecticut
Best paying company	-	UnitedHealth Group
Best paying industry	-	Media

Differences between inbound telemarketer and telephone sales representative education

There are a few differences between an inbound telemarketer and a telephone sales representative in terms of educational background:

	Inbound Telemarketer	Telephone Sales Representative
Most common degree	High School Diploma, 35%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	-

Inbound telemarketer vs telephone sales representative demographics

Here are the differences between inbound telemarketers' and telephone sales representatives' demographics:

	Inbound Telemarketer	Telephone Sales Representative
Average age	37	37
Gender ratio	Male, 39.4% Female, 60.6%	Male, 41.5% Female, 58.5%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	11%

Differences between inbound telemarketer and telephone sales representative duties and responsibilities

Inbound telemarketer example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
Assist customers with billing inquiry, sell high speed internet, as well as DirecTV, fulfill requests to change telephone packages

Telephone sales representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Maintain HIPAA regulations and standards.
Build, setup, troubleshoot and maintain computer hardware and software needs as necessary.
Place out bound sales calls to current DIRECTV customers and try to get them to upgrade their current channel package.
Follow governmental regulations and HIPAA guidelines.
Locate and troubleshoot items that customers have purchased

Inbound telemarketer vs telephone sales representative skills

Common inbound telemarketer skills

Inbound Calls, 44%
Customer Service, 29%
Telephone Calls, 16%
Payment Method, 3%
Market Surveys, 3%
Data Entry, 2%

Common telephone sales representative skills

Outbound Calls, 18%
Telephone Sales, 11%
Life Insurance, 11%
Product Knowledge, 7%
Customer Service, 7%
Inbound Calls, 6%

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Inbound Telemarketer
Inbound Telemarketer vs Telephone Sales Representative

Updated January 8, 2025

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