Information technology internship jobs in Bloomington, IL - 216 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Role: Test Infrastructure Support Analyst Onsite required: Bloomington, IL No Relocation Provided Must Haves: 7 years of related experience including supporting a test infrastructure environment. Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles. Additional Information MANDATORY DETAILS Full Name : Contact info : Current location : Work authorization : Availability : Skype : Expected rate : Professional References 2:

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR dSSIe1oWFM

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Title: Help Desk Technician Employment Type: Full-Time Salary Range: $36,000 $50,000 per year, based on experience and qualifications About the Role IT360, Inc. is seeking a motivated Help Desk Technician to join our support team. This Tier 1 technical role is responsible for handling first-level service requests for our managed services clients. You'll troubleshoot and resolve a wide range of issues involving desktops, applications, printers, basic networking, and end-user support while collaborating with Tier 2 and Tier 3 engineers as needed. Key Responsibilities Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications Troubleshoot basic issues involving Windows OS, Office 365, and line-of-business applications Provide basic support for network connectivity, firewalls, VPNs, and remote desktop access Respond to alerts from remote monitoring tools and take appropriate action via service tickets Document all work performed and maintain detailed records in the PSA/ticketing system Maintain communication with clients on issue status, timelines, and resolution updates Escalate unresolved or complex issues to Tier 2 team members when appropriate Additional Duties Maintain client satisfaction through responsive, professional communication Coordinate with the Service Desk Dispatcher to ensure efficient ticket routing Accurately track time, tasks, and expenses within ticketing platform Contribute to internal knowledge base and documentation Stay current with basic industry tools, technologies, and best practices Qualifications 1+ years of experience in IT support or technical customer service Familiarity with Microsoft environments (Windows 10/11, Office 365, Active Directory basics) Knowledge of remote access tools, printers, and basic networking concepts Strong interpersonal and communication skills Ability to handle multiple priorities and adapt in a fast-paced environment Strong problem-solving mindset and attention to detail Preferred but not required: CompTIA A+, Network+, or Microsoft Fundamentals certification Compensation & Benefits Salary:$36,000 $50,000 annually, depending on experience and qualifications. This position may be eligible for performance-based incentives. Benefits (subject to eligibility and length of employment) : Health insurance allowance up to $400/month Employer-paid group life insurance policy valued at $100,000 3% employer match on retirement savings plan High-speed internet reimbursement up to $40/month $40/month cellular phone allowance 8 paid holidays annually Paid vacation: 5 days/year to start, increasing to 10 days/year after 3 years of service Access to Safe Ride Home Program (Uber ridesharing) Apply today and become part of a team that delivers reliable IT solutions with a personal touch.

💻 Join Chestnut as an IT Support Technician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations. Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff. User Training and Support: Provide end-user application training and ongoing support to staff as needed. Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager. Inventory and Organization: Manage the computer storage room and maintain accurate inventory records. Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness. Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies. Additional Duties as assigned by management. Qualifications Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors). Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus. Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems. Working knowledge of mobile devices, including smartphones and tablets. Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices. Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects. Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies. On-site position with the flexibility to work occasional overtime as needed. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities: * Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment. * Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware. * Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors. * Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students. * Research, analyze, and recommend appropriate computer hardware for customized computer configurations. * Review, prioritize, and process problem reports; document the progress of projects. * Familiar with a variety of the field's concepts, practices, and procedures. * Establish procedures for and coordinate asset management using current Help Desk System. * May lead and/or guide the work of other staff or students engaged in similar functions. * Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals. * Establish procedures to diagnose the nature and extent of computer problems. * Social media administrator for the College of Agricultural, Life, and Natural Sciences * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree in Computer Science, Networking Technology, Engineering or related area * At least three (3) years of directly related experience in the field or in a related area * Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences. Knowledge, Skills, and Abilities: * Knowledge of a wide range of computer systems software, applications, hardware, and communications * Knowledge of and provide procedures for advanced computer troubleshooting techniques * Knowledge of customer service standards and procedures * Records maintenance skills * Ability to make administrative/procedural decisions and judgments * Ability to simultaneously coordinate and guide multiple projects * Must be able to troubleshoot basic network related problems. * A wide degree of creativity and latitude

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Operational Technology Cybersecurity Specialist **Role Definition:** The OT Cybersecurity Specialist plays a key role in securing Caterpillar's Operational Technology (OT) environment, including industrial control systems (ICS), SCADA systems, and IoT devices. This role leads initiatives to protect critical infrastructure, collaborating with global manufacturing teams to implement industry-leading security practices. The role combines technical expertise with strong communication and leadership skills to drive Caterpillar's OT cybersecurity strategy, ensure compliance with standards, and mitigate evolving cyber threats. **What You Will Do:** + Lead and support the definition, prioritization, and execution of Enterprise OT Cybersecurity initiatives. + Conduct OT security design and architecture reviews to ensure alignment with industry standards and regulatory requirements. + Assist in remediation of identified OT security gaps and support implementation of secure-by-design practices. + Monitor OT security metrics, track risks, and prepare reports and insights for leadership. + Stay current on cybersecurity threats, emerging technologies, and trends relevant to OT environments. + Collaborate with global manufacturing and facility teams to integrate security best practices into operations. + Partner with business stakeholders to understand the operational environment and security needs. + Promote and reinforce a "safety-first" culture within OT systems and processes. **What You Have:** + Bachelor's degree in electrical engineering, Industrial Technology, Computer Science, or a related field or equivalent experience + Ability to clearly communicate technical concepts and engage diverse stakeholders. + Project management capability with strong problem-solving under pressure. + Experience with factory systems, LAN environments, and ICS/SCADA technologies (PLCs, DCS, HMIs, BMS). + Knowledge of IT/OT protocols and industrial network design, implementation, and troubleshooting. + Understanding of cybersecurity fundamentals such as vulnerability assessment, risk analysis, and defense-in-depth. + Familiarity with SANS ICS controls and best practices for securing manufacturing environments. **Top Candidates Will Have:** + Deep expertise in ICS/SCADA system integration and industrial control environments. + Relevant cybersecurity certifications (e.g., CISSP, GICSP, GRID, GPEN). + Strong analytical skills for prioritizing work and presenting metrics to leadership. + Experience with OT-specific tooling (passive monitoring, vulnerability management, secure remote access). + Knowledge of industry frameworks (ISO 27001, NIST CSF/800-82, ISA 62443). + Hands-on involvement in OT incident response, tabletop exercises, and ServiceNow workflows/reporting. **Skills Descriptors:** + Communicates complex OT/IT cybersecurity concepts clearly to technical and non-technical audiences. + Applies advisory and consulting skills to guide engineering, facility, and manufacturing partners. + Demonstrates strong troubleshooting, risk assessment, and problem-solving in fast-paced environments. + Understands and implements cybersecurity standards and policies to support secure OT operations. + Collaborates across functions on reviews, remediation plans, and continuous improvement activities. + Adapts quickly to new OT technologies, tools, and evolving threat landscapes with strong attention to detail. **Additional Info:** + The primary locations for this position are: East Peoria, IL, Nashville TN, or Dallas, TX + 5 days onsite is MANDATORY. + Sponsorship is NOT available. + Relocation is available for qualified candidates. **Summary Pay Range:** $128,470.00 - $192,710.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees **Posting Dates:** January 23, 2026 - January 28, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .

requires 100% onsite availability in Champaign, IL. The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: * Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. * Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. * Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. * Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. * Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. * Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. * Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. * Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. * Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. * Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. * Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. * Help prepare users for new technology deployments by assisting with training and communication of benefits. * Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. * Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. * Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. * Travel may be required based on supported offices. Qualifications: * Bachelor's degree in business or related field, or equivalent experience. * Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. * Experience coaching and training professionals. * Technology support experience preferred. * Ability to understand sales-focused software technology and its benefits. * Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Internship Term: Summer 2026 This is a bucket application, and is not an official opening. Your application can be considered for Rivian's 2026 internship programs. If you are selected, you will receive communication with specific responsibilities and qualifications for the role you are being considered for. Rivian internships are experiences optimized for student candidates. To be eligible, you must be an undergraduate or graduate student in an accredited program during the internship term with an expected graduation date between Fall 2026 through Spring 2028. Rivian's Internship Program requires active student enrollment. Information regarding your expected degree completion date is collected solely to verify eligibility and determine your availability for future full-time opportunities. Rivian is an equal opportunity employer and does not use graduation dates to determine the age of applicants or as a basis for discriminatory hiring decisions. If you are not pursuing a degree, please see our full time positions on our Rivian careers site. Note that if your university has specific requirements for internship programs, it is your responsibility to fulfill those requirements. Responsibilities Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Embedded Software System Engineering - Test & Integration Power Electronics Various Controls teams Various Automation teams and similar Qualifications Must be currently pursuing a bachelors, masters, or PhD degree. Actively pursuing a degree or one closely related in Computer Science, Computer Engineering, Electrical Engineering, or similar. Experience with languages such as C, C++, Python. Embedded software development and optimization. Experience with software development and the ability to read/debug code. Experience with troubleshooting and root cause analysis of complex systems. Software development on microcontrollers. Experience utilizing scripting languages. Applied knowledge and understanding of engineering first principles. Pay Disclosure The salary range for this role is $33.00-51.00/HR for Palo Alto based applicants, $26.00-45.00/HR for Irvine based applicants, and $25.00-$40.00/HR for Normal or Plymouth based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. We offer a comprehensive package of benefits including but not limited to paid vacation, paid sick leave, and medical insurance benefits. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Must be currently pursuing a bachelors, masters, or PhD degree. Actively pursuing a degree or one closely related in Computer Science, Computer Engineering, Electrical Engineering, or similar. Experience with languages such as C, C++, Python. Embedded software development and optimization. Experience with software development and the ability to read/debug code. Experience with troubleshooting and root cause analysis of complex systems. Software development on microcontrollers. Experience utilizing scripting languages. Applied knowledge and understanding of engineering first principles. Applying to this opening will place you into consideration for Rivian's 2026 summer internship program. Teams your application can be considered for include: Embedded Software System Engineering - Test & Integration Power Electronics Various Controls teams Various Automation teams and similar

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Field Support Technician / Senior Field Support Technician Student Affairs Technology Student Affairs Technology is at the heart of transforming the student experience through innovative IT services for Student Affairs departments across campus. We work closely with business leaders and IT professionals to deliver technical solutions that enhance efficiency and build operational resilience. We're looking for passionate individuals from all backgrounds who are eager to help shape and nurture a vibrant community aligned with our mission. By joining our team, you'll directly contribute to advancing the University's academic goals, fostering environments that promote student learning and success, championing diversity, and supporting the holistic development of all students. Your work will play a crucial role in creating a more inclusive, thriving campus for everyone. We are hiring across several functions within Student Affairs Technology and invite you to view all our current openings here. You are encouraged to apply for all positions that best match your profile and interests. DETAILS for the FIELD SUPPORT TECHNICIAN This position provides hardware, networking and audio visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. * Field Support * Field support for workstations, printers and other peripheral hardware for residential computer labs. * Field support for workstations, printers and other peripheral hardware for administrative systems. * Field support for wired and wireless networking troubleshooting and configuration. * Install and configure new or modified equipment and software as required. * Create and maintain end user documentation. * Create and maintain technical documentation for technology staff. * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity. * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs. * Hardware Lifecycle * Purchasing and maintain asset management for technology equipment. * Assist the development and testing with endpoint management applications for new workstation and laptop configurations. * Other Duties * Assume appropriate related additional duties to further the mission of the unit. * Provide assistance with special technology projects. Minimum Qualifications for the Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling four (4) years (48 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. Preferred Qualifications for the Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment. * Experience supporting mobile technology platforms such as tablets, iPads or smartphones. * Experience with digital signage and/or CCTV systems. * Experience performing endpoint management and systems imaging. * Experience providing technology support in a higher education environment residence hall environment. * Experience providing hardware support in a computer lab or residence hall environment. * Experience in a higher education environment. DETAILS for the SENIOR FIELD SUPPORT TECHNICIAN The position serves as a second level point of contact for hardware, networking and audio-visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. Aids with oversight of hardware life-cycle management and residential technology support. * Field Support * Field support for workstations, printers and other peripheral hardware for administrative systems * Field support for workstations, printers and other peripheral hardware for residential computer labs * Field support for wired and wireless networking troubleshooting and configuration * Install and configure new or modified equipment and software as required * Create and maintain end user documentation * Create and maintain technical documentation for technology staff * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs * Hardware Lifecycle * Oversee recommendations, purchasing, and asset management for technology equipment * Manage hardware lifecycle of workstations, laptops, printers, and peripherals * Assist with the annual audio-visual lifecycle upgrades and replacement * Assist the development and testing with endpoint management applications for new workstation and laptop configurations * Project Management * Responsible for tracking work assignments and resources to ensure project milestones are achieved * Other Duties * Assume appropriate related additional duties to further the mission of the unit. Minimum Qualifications for the Senior Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling five (5) years (60 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support in an office environment. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. * Demonstrated experience performing systems imaging. Preferred Qualifications for the Senior Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment * Experience supporting mobile technology platforms such as tablets, iPads or smartphones * Experience with digital signage and/or CCTV systems * Experience with endpoint management tools. * IT Certifications related to core responsibilities and knowledge of position (e.g. CompTIA Network+, MCSE, CCNA, HDI Customer Service, etc.). * Experience with providing technical training to end-users * Experience in a higher education environment * Experience providing hardware support in a computer lab or residence hall environment Knowledge, Skills and Abilities for both levels (Field Support Technician & Senior Field Support Technician) * Knowledge of networking protocols; DHCP, TCP/IP, DNS, ARP, IPv4, IPv6, OSI 7-layer model). * Ability to work in a collaborative team environment. * Ability to provide service in a friendly, positive, and professional manner. * Ability to work independently within specified time constraints while demonstrating sound decision-making skills. * Excellent communication skills to a variety of audiences (management, peers, users and vendors) Additional Physical Demands for both levels (Field Support Technician & Senior Field Support Technician) * Work is split equally between three distinct environments: office, warehouse, and in the field (on-site). * The position requires the individual to lift and move technology equipment * Installation of server and workstation hardware involves frequent lifting and moving equipment, media, and peripherals approximating 35-40 pounds. The individual must be able to access all areas of the building. * Routine travel to other departments on campus will require a valid driver's license. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026. * Salary Information: The budgeted salary at the Field Support Technician level is $50,000 - $60,000 per year and at the Senior Field Support Technician is $60,000 to $75,000 per year. * Fully Onsite position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. * Sponsorship: Sponsorship for work authorization is not available for this position now and in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on February 2nd, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *******************************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034264 Job Category: Technical Apply at: *************************

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!

section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/13/2026 05:00 PM CST Application Closes:

Job Details Job TitleInformation Technology Support Technician Job Title NoteWill County State's Attorney Office Job SummaryResponsible for assisting the IT Director in supporting the office computer network system by training personnel regardless of technical ability on the use of computer systems and applications, assisting personnel with computer problems, troubleshooting hardware and software problems, performing quality control checks and performing other duties relating to the maintenance of computers and technical procedures; other duties as assigned. ESSENTIAL FUNCTIONS: Creating, editing, capturing, redacting and duplicating video and audio. Assisting attorneys with presentations for courtroom proceedings. Assisting non-attorney professional staff with presentations for various other meetings and conferences. Providing support for mobile phones (Droids and smart phones), cameras, projectors, smart boards and video equipment. Maintaining, analyzing, documenting, troubleshooting and repairing computer systems, hardware and computer peripherals. Installing and configuring new and specialized personal computer systems. Reviewing, monitoring and upgrading existing personal computer systems on all State's Attorney's Office workstations throughout various locations. Identifying, resolving and documenting technical problems related to computer hardware and software. Maintaining confidentiality of sensitive information obtained through the execution of regular duties. Maintaining an accurate inventory of all computer hardware and software within the State's Attorney's Office. Performing other duties in support of the department as assigned. Minimum QualificationsTo perform the job successfully, an individual should demonstrate the following knowledge, skills and ability to perform the essential functions of this position: • Communication Skills: Must be able to write and communicate effectively with end-users, IT staff, and third-party vendors in resolving issues and enhancements to informational systems. Ability to follow directions • Interpersonal Communication Skills: Must be able to write and communicate effectively with end-users, IT staff, management staff, members of law enforcement and others as it relates to the work projects and tasks. • Problem Solving: Must have excellent problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes as applied to software and process issues without the intervention of supervision. • Time Management: Must be able to plan and organize tasks, multi-task and meet deadlines with individual job assignments. • Quality Control: Must be able to prepare oral and written reports for internal office use and help assist in maintaining inventory tracking. • Adaptability Skills: Must have the ability to work flexible hours which could include after hours and weekends where necessary as we well as adapt to changes in the work environment when and where necessary during times of outages, upgrades and specific trial work projects as well as the ability to perform job functions during stressful and critical situations. • Database: Must have a working knowledge of the following databases as well as maintenance and troubleshooting skills as it relates to them: Access, JSON, SQL, Crystal Report Writer, VB and all Microsoft Office Suite products are required. • Hardware: Must understand PC hardware and the aptitude to perform repairs effectively. • Multimedia: Must have operational knowledge of a wide range of various types of multimedia (video/audio) creating and editing various media and other programs. • Travel: Must be able to physically visit additional SAO locations to provide technical support to Staff. • Background: Must be able to pass a background check. EDUCATION and EXPERIENCE: • Associate's degree in a computer related field or equivalent experience. • Must have working knowledge of Windows Operating Systems and Microsoft Office Suite application. Experience working with computer hardware and a general working knowledge of computer software. • Additional certifications are preferred. Salary Range$62,998 per year (Grade D, Step 7) to $74,885 per year (Grade E, Step 5) plus excellent pension and benefits package Benefits include Wellness Program, Medical, Dental, Vision, Life Insurance Plans, Vacation based on seniority and years of service, Paid Holidays, Paid Personal, Sick, Parental Leave Program, County Retirement Plan, Choice of Two Health Plans, Long term/short term Disability Insurance, ARDC Dues reimbursement, paid continuing legal education (CLE) requirement and Employee Assistance Program/EAP. Employee Paid Benefits include Deferred Compensation (IRS Section 457) - Employee Paid, Supplemental Life Insurance, Credit Union, Flexible Spending Account, Auto Home Life Insurance, Pre-paid Legal, Tickets of The Week, Purchasing Power, and Pet Insurance. ******************************************************************************************************** Apply ToState's Attorney Human Resources **************************** Fax: ************** Will County State's Attorney's Office 57 N. Ottawa Street Joliet, Illinois 60432 Apply by February 2, 2026 at 5:00 p.m. Apply for this job Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer

Bloomington, IL GROW YOUR CAREER WITH THE LARGEST DEALER GROUP IN CENTRAL ILLINOIS! The Sam Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. Family-owned since 1963, we operate 13 dealerships across the region (six in Bloomington, one in Morton, two in Peoria, and three in Champaign). We employ over 700 talented individuals and have been in business for over 60 years! We are a premier, relationship-focused dealership group committed to outstanding customer service, quality work, and a fun, positive culture. We are expanding our IT Department and looking for a full-time, on-site IT Systems Administrator based at our corporate office in Bloomington, IL, with occasional travel to other dealership locations as needed. If you are ambitious, team-oriented, and ready to grow your IT career in a supportive environment, we want to talk to you! WHAT WE OFFER Competitive starting wage Full training in your role with a seasoned mentor Growth opportunities across 13 dealerships Medical, Dental, and Vision insurance Short-Term and Long-Term Disability 401(k) FREE life insurance Paid time off Employee discounts with local businesses RESPONSIBILITIES Monitor and support LAN/WAN, firewalls, VPNs, and wireless networks (UniFi, Sophos) Install, configure, and maintain servers, operating systems, and applications Implement and enforce security protocols (antivirus, patch management, access controls) Diagnose and resolve hardware, software, and network issues promptly Proactively monitor system performance and address potential problems Maintain detailed documentation of configurations, procedures, and changes Provide technical support and training to staff in a user-friendly manner Manage end-user requests via the Help Desk system Ensure compliance with organizational policies and applicable regulations Support projects and upgrades during and outside normal business hours as needed REQUIRED SKILLS & ABILITIES Strong knowledge of LAN/WAN, DNS, DHCP, and BGP troubleshooting Hands-on experience with hardware/software installation and maintenance (desktops, laptops, printers, peripherals) Proficiency with Windows desktop and server operating systems, including Active Directory in an enterprise environment Expertise with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Familiarity with VOIP phone systems and camera systems Ability to research, recommend, and procure IT equipment and supplies Excellent time management skills and ability to work independently Strong team collaboration skills with professional, user-focused communication Physical ability to lift up to 50 lbs. QUALIFICATIONS 5+ years of hands-on IT experience in a corporate environment A+, Network+ certifications preferred Training in Microsoft Fundamentals preferred Proficient typing (50 WPM preferred) SCHEDULE & ON-CALL Standard 40-hour work week (primarily Monday-Friday) Occasional evening/weekend hours for projects Rotational on-call weekends with the IT team OTHER REQUIREMENTS Ability to pass a drug test and background checks Valid driver's license and reliable transportation Sam Leman Automotive Group is an Equal Opportunity Employer. We prohibit discrimination and harassment based on any protected characteristic under applicable law. Sam Leman Automotive Group - Building Relationships That Last.

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.