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Information technology professional jobs in Bayamn, PR

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  • Computer Technician - IT

    Insight Communications 4.6company rating

    Information technology professional job in San Juan, PR

    Job Description Department Technology Department Computer Technician - IT Reports to Gonzalo Quezada Title Systems Engineer Full time Part time Contract In house Shift hours: 40 weekly Operating: Monday to Sunday: Rotating Extent No extent General purpose Provide assistance in the correct installation, maintenance and operation of all technological resources, and ensure the effective, timely and continuous delivery of technical and user support services to the different areas of the company, maintaining a focus on quality, work in team and customer service. RESPONSIBILITIES AND COMPETENCES - Respond to queries that are generated by clients or employees of our institution. - Manage the networks and the technological equipment that is owned within the institution, with the aim of providing a quality service and optimizing the tasks that are developed. - Create or manage the virtual platforms that exist in the company and the users or emails that are used for work. - Provide preventive maintenance to the equipment that is used for the institution's work and reduce risks in them. - Manage the network of internal servers that are owned. - Create manuals that determine the performance of the devices that are available in the company. - Create an inventory of the products that are served by the technical support area. - Create backup copies in the areas that need it and keep the computer virus-free and out of danger. - Manage the internet connectivity and telephone services of the company. - Develop training with basic aspects for the institution's staff. - Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS - Experience in support work (HelpDesk) - Experience with computer hardware work. - Basic knowledge of networks (Troubleshooting (Ping, trace) to be able to identify connectivity problems) - Trained to work under pressure and able to respond to high volume of work. - Ability to work in a team. - Good verbal and written communication, interpersonal and problem solving. Academic requirements - University or technical studies in the computer science area. DEMANDS - I work mostly seated for approximately 7 to 8 hours to be able to successfully fulfill essential functions - Exposed to use of computerized equipment at all times to perform its functions - Vision, speaking and listening are required to perform their functions and capable of being understood - Be available to work overtime in cases of operational need that may be required - Travel requirement if necessary, to the Dominican Republic facilities APPROVED by Maria Miranda De Jesús Title HR & Finance Director Employee sing Date Affirmative Action Plan Statement / Equal Employment Opportunity Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training. Insight Communications, Corp. 342 San Luis St., Suite 304, San Juan, PR 00920 Tels. ************, ************, ************ Fax. ************ Monday to Sunday, rotative schedules. 40 hours per week.
    $32k-39k yearly est. 18d ago
  • Help Desk Support Level 2 - Managed Service Provider

    K2 Staffing

    Information technology professional job in Guaynabo, PR

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Ricoand they are in need of a Fully RemoteHelp Desk Support Level IITechnician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Guaynabo, PR
    $35k-46k yearly est. 17d ago
  • Help Desk Support Level 2 - Managed Service Provider

    K2 Staffing, LLC

    Information technology professional job in Guaynabo, PR

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must be competent in English & Spanish, oral & written. Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $35k-46k yearly est. 4d ago
  • IT Help Desk Technician - Localidad Guaynabo

    Alivia Health

    Information technology professional job in Guaynabo, PR

    Job Description Ubicacion: Guaynabo As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues. Key Responsibilities: Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations. Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals. Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations. Assist other neighboring areas with workload as needed. Maintain and meet service level agreements (SLAs). Work Schedule & Availability: Standard day shift with possible weekend and holiday rotations. On-call availability for weekday evenings and high-severity onsite service calls. Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off. Minimum Requirements: Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience. Equal Opportunity Employer F/M/V/D
    $35k-46k yearly est. 5d ago
  • Application Specialist

    Bio-Nuclear of Puerto Rico

    Information technology professional job in San Juan, PR

    Job Description GENERAL JOB INFORMATION JOB TITLE: Applications Specialist DIVISION: Hospital Division REPORTS TO: Hospital Division Manager STATUS: Exempt Perform specialized professional work by conducting demonstrations, validating the proper functioning of equipment, and providing training to its users. ESSENTIAL DUTIES AND RESPONSIBILITIES Visit clients and conduct presentations using demonstration equipment (“Demos”) from the hospital lines, whether for ultrasound or patient care solutions (“PCS,” for Patient Care Solutions ). Configure ultrasound or PCS systems (as applicable), ensuring efficient and accurate setup according to client needs, manufacturer standards, and applicable parameters. Collaborate with clients to understand their specific needs and challenges, providing tailored solutions and recommendations to improve operational efficiency. Call and visit clients after each installation to ensure everything is in order. Respond to service calls requiring their specialty and expertise. Provide detailed training to clinical and technical users on the proper handling of ultrasound or PCS equipment, as applicable, in accordance with manufacturer standards. Offer advanced technical support, both remotely and on-site, to resolve issues and optimize equipment performance. Prepare a daily report detailing completed activities and submit it to the immediate supervisor. Ensure all client interactions are professional, courteous, helpful, and punctual. Actively contribute to maintaining the company's mission and achieving its vision, exemplifying through performance and conduct the culture of efficiency, Bionuclear's values, and the principles of delivering the highest quality internal and external customer service. SECONDARY DUTIES AND RESPONSIBILITIES Provide guidance to Service Technicians and Senior Service Technicians as needed, and support Sales department staff during presentations or by promptly and effectively supplying the information required for proposals or quotations. Participate in project management related to solution implementation and updates. Assist with equipment installations as applicable. Perform necessary testing on ultrasound or PCS equipment (as applicable) to ensure proper functionality and compliance with standards. Create and maintain necessary documentation, including manuals and training materials, keeping them updated. Prepare and submit reports or deliver presentations as required. Collaborate with internal teams such as Marketing and New Business Development, Sales, and Customer Service to address complex issues and ensure effective solution integration. Stay current with the latest technologies in the field, as well as recent changes to state and federal regulations and laws related to the industry served, in order to provide the necessary support to clients and make recommendations for updates and improvements. Perform other duties as assigned. ACADEMIC PREPARATION Bachelor's degree in a branch of Natural Sciences or a field related to Ultrasound and/or Patient Care Solutions. PROFESSIONAL EXPERIENCE Minimum of three (3) years of experience as an Applications Specialist in the field of Ultrasound and/or Patient Care Solutions (PCS). In-depth knowledge of ultrasound technologies or patient care solutions (PCS), as applicable. OTHER REQUIREMENTS Valid driver's license. JOB COMPETENCIES Knowledge, Skills, Abilities, and Aptitudes Required to Perform the Job Excellent verbal and written communication skills in Spanish, and adequate understanding of English. Ability to effectively convey knowledge. Excellent writing skills. Excellent customer service skills. Ability to work as part of a team. Analytical and problem-solving skills for complex issues and technical support. Ability to work under pressure. Capacity to follow up professionally and achieve expected results. Ability to multitask, set priorities, and meet deadlines. Good emotional management. Availability to work weekends and extended hours as needed. Proficient in Windows applications (Word, Excel, PowerPoint, Outlook). DISCLAIMER CLAUSE The information contained herein summarizes the general nature of the competencies and level of complexity of the functions established for personnel performing this position. Its content should not be interpreted as an exhaustive inventory of all functions, tasks, and responsibilities of the position. Other duties may be added, or existing ones modified, as stipulated by the company. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EEO/Affirmative Action for Veterans/Workers with Disabilities _______________________________________________________________________________________ Datos Generales del Puesto Título del puesto: Especialista de Aplicaciones Departamento: División Hospitalaria Supervisor(a) inmediato(a): Gerente de la División Hospitalaria Clasificación: Exento Naturaleza del Puesto Realizar trabajo profesional especializado para hacer demostraciones, validar el funcionamiento correcto de los equipos y ofrecer adiestramiento a los usuarios de estos. Deberes y Responsabilidades Esenciales del Puesto Visitar clientes y hacer presentaciones en los equipos de demostración, referidos como “Demo”, de las líneas hospitalarias, ya sea para ultrasonido o manejo de pacientes, referido en ocasiones como soluciones de cuidado al paciente (“PCS”, por las siglas de Patient Care Solutions en inglés). Realizar la configuración de los sistemas de ultrasonido o PCS (según corresponda), asegurando un despliegue eficiente y preciso conforme las necesidades del cliente, los estándares del manufacturero y los parámetros aplicables. Colaborar con los clientes para comprender sus necesidades y desafíos específicos, brindando soluciones personalizadas y recomendaciones para mejorar la eficiencia operativa. Llamar y visitar a los clientes luego de cada instalación para asegurarse de que todo esté en orden. Atender las llamadas de servicio que requieran de su especialidad y conocimiento. Proporcionar capacitación detallada a usuarios clínicos y técnicos en el manejo adecuado de los equipos de ultrasonido o PCS, según corresponda, en conformidad con los estándares del manufacturero. Ofrecer soporte técnico de nivel avanzado, tanto de manera remota como presencial, para resolver problemas y optimizar el rendimiento del equipo. Preparar diariamente un informe detallando las gestiones realizadas y enviarlo al supervisor inmediato. Asegurar que sus interacciones con el cliente sean profesionales, amables, serviciales y puntuales. Aportar activamente al mantenimiento de la misión y al logro de la visión de la compañía, ejemplificando con su desempeño y conducta la filosofía de la cultura de eficiencia, los valores de Bionuclear y los principios de un servicio al cliente interno y externo de la más alta calidad. Deberes y Responsabilidades Incidentales del Puesto Orientar a los Técnicos de Servicios y Técnicos Sénior de Servicios según sea necesario y proveer apoyo al personal adscrito al departamento de Ventas en presentaciones o proveyéndoles de manera puntual y efectiva la información que requieran para las propuestas o cotizaciones. Participar en la gestión de proyectos relacionados con la implementación y actualización de soluciones. Asistir en las instalaciones de los equipos según aplique. Realizar las pruebas necesarias a los equipos de ultrasonido o PCS (según corresponda) para garantizar su funcionamiento correcto y su conformidad con los estándares. Crear y mantener la documentación necesaria, así como manuales y materiales de los equipos y de capacitación actualizados. Preparar y someter informes o realizar presentaciones según sea requerido. Colaborar con equipos internos, como Mercadeo y Desarrollo de Nuevos Negocios, Ventas y Atención al Cliente, para abordar problemas complejos y garantizar la integración efectiva de soluciones. Mantenerse actualizado sobre las últimas tecnologías en el campo y los cambios relacionados con las regulaciones y leyes estatales y federales de la industria, para brindar el apoyo necesario a los clientes y ofrecer recomendaciones para actualizaciones y mejoras. Realizar otras tareas según sean necesarias. Preparación Académica Bachillerato en alguna rama de las Ciencias Naturales o campos relacionados con Ultrasonido y/o soluciones para el manejo de pacientes. Experiencia Profesional Experiencia mínima de tres años como Aplicacionista en el campo de ultrasonido y/o manejo de pacientes (PCS). Conocimiento profundo de tecnologías de ultrasonido o manejo de pacientes (PCS), según corresponda. Otros Requisitos Licencia de conducir vigente. Competencias del Trabajo Conocimientos, destrezas, habilidades y aptitudes necesarias para desempeñar el puesto: Excelentes destrezas de comunicación verbal y escrita en español y entendimiento adecuado del idioma inglés. Habilidad para transmitir conocimientos efectivamente. Excelentes destrezas de redacción. Excelentes destrezas de servicio al cliente. Habilidad para trabajar en equipo. Destrezas de análisis y resolución de problemas complejos y de soporte técnico. Habilidad para trabajar bajo presión. Capacidad para dar seguimiento profesionalmente y lograr los resultados esperados. Habilidad para trabajar varias tareas simultáneamente, establecer prioridades y cumplir con fechas límites. Buen manejo de sus emociones. Disponibilidad para trabajar fines de semana y horarios extendidos según sea necesario. Amplio dominio de las aplicaciones de Windows (Word, Excel, PowerPoint, Outlook). Cláusula de Salvedad La información aquí contenida resume la naturaleza general de las competencias y el grado de complejidad de las funciones establecidas para el personal que desempeña este puesto. Su contenido no debe interpretarse como un inventario exhaustivo de todas las funciones, tareas y responsabilidades del puesto. Otras tareas podrían ser añadidas o las existentes podrían ser modificadas según lo estipule la compañía. Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar Veteranos(as) Protegidos(as) y Personas con Discapacidad. Patrono con igualdad de oportunidades en el empleo. Todos(as) los(las) solicitantes calificados(as) recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, estatus como veterano(a) protegido(a) o discapacidad física o mental. IOE/Acción Afirmativa para Veteranos(as)/Personas con Discapacidad
    $60k-78k yearly est. 12d ago
  • Senior Analyst, Finance Operations- Pricing Support

    Cardinal Health 4.4company rating

    Information technology professional job in San Juan, PR

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 35d ago
  • Quality Applications Specialist

    Mg Staffing Group

    Information technology professional job in Villalba, PR

    Conducts a compliant validation process for quality information technology systems requiring formal validation documentation (including standard operating procedures) under applicable federal regulations. Coordinates activities with clients, programmers\/developers, and operating personnel, both domestically and, as appropriate, globally. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation, and maintenance of procedures, actions, and documentation necessary to assure compliance with federal and international regulations governing user applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and new validation techniques. Performs system administration and configuration of quality information technology systems. Supports day\-to\-day manufacturing activities, leads and participates in investigations, and drives improvement projects within the manufacturing environment. *Other duties may be assigned.* Requirements Bachelor's degree in Science or Engineering Minimum of 2 years of relevant experience Must Have: 2-3 years' experience with Sterilization Validation \/ Microbiology (desirable) Experience in manufacturing environments Experience with Process Validation Ability to understand and follow change control processes Nice to Have: Investigation and root cause analysis skills CAPA (Corrective and Preventive Actions) knowledge or experience *Willing to work 100% On\-site in Villlalba* "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Quality"},{"field Label":"City","uitype":1,"value":"Villalba"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00766"}],"header Name":"Quality Applications Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000017050001","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26hZaGdiIG6cDMosq195uPEY\-&embedsource=Google","location":"Villalba","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}
    $60k-78k yearly est. 60d+ ago
  • Information Technology Specialist-Cerrado

    Upturn Co

    Information technology professional job in San Juan, PR

    An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology. Education: Associate or Bachelor's degree in a computer-related field with 3 years of related experience. Minimum Years of Experience: 3 years in related experience Certifications (Optional): CompTIA Network+ (Plus) Required Technologies Experience: Microsoft Office Firewall configuration, management, and monitoring Antivirus configuration, management, and monitoring Security alerts monitoring Security hardening VPN & Policies configuration and maintenance WAN maintenance and monitoring Firmware updates, hotfixes, patches, and related apps Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration VMWare / Hyper-V virtual environment Microsoft Server 2016, 2019, and 2022 Windows OS (Windows, 10 & 11) Microsoft Office 2016, 2019 and 36 Equipment inventory management Ticketing system Interpersonal Skills: Good verbal and writing communication skills Good teamwork player Proficiency in English Fast learner Positive attitude Availability to work after hours Work under pressure Proactive
    $52k-60k yearly est. 60d+ ago
  • IT Security Analyst

    Pharmpix Corporation

    Information technology professional job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation : Support implementing security controls, policies, and procedures. Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities : Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • IT Security Analyst

    Pharmpix

    Information technology professional job in Guaynabo, PR

    Job Description The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. 18d ago
  • MF01-111925 CQV Technical Support - SME

    Validation & Engineering Group

    Information technology professional job in Carolina, PR

    Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: CQV Technical Support - SME Evaluate current manufacturing process control strategy. Develop qualification/validation strategy. Serve as SME to develop and execute qualification packages. Revise and approve qualification documents. Develop sampling plan to be executed during equipment qualification/validation activities. Lead/Facilitate Quality Risk Assessment (RA) Lead and/or participate on triage activities. Own change controls supporting the projects. Review and revise manufacturing instructions and SOPs as applicable to start-up of new equipment Qualifications: Bachelor's Degree in Science or Engineering. Minimum of 7 years of experience in direct pharmaceutical, medical device or biotechnology industries. Experience in direct process / manufacturing areas. Must be fully bilingual (English / Spanish) with excellent oral skills. SME in the Computer System Development Life Cycle (SDLC) Technical Writing skills and investigations processes. Available to work extended hours, possibility of weekends and holidays.
    $29k-44k yearly est. 22d ago
  • Engineer/ HVAC / Refrigeration Technical Support (Carolina)

    Mentor Technical Group 4.7company rating

    Information technology professional job in Carolina, PR

    HVAC and Refrigeration Engineer Services • Provide technical expertise in the following systems: heating, ventilation, air conditioning, and refrigeration systems used to control temperature, air quality, and humidity in manufacturing buildings. • Responsibilities may include conducting load calculations, selecting equipment, ensuring energy efficiency, and overseeing installation and maintenance. Ensure compliance with safety and environmental regulations, cGMPs, troubleshoot problems, and collaborate with construction teams. • Collaborate with technical teams to integrate systems seamlessly into the overall building operation. • Incorporate energy-saving strategies and ensure systems comply with energy efficiency standards and environmental regulations. • Supervise the installation and commissioning of new systems. • Diagnose and resolve issues with existing systems to ensure optimal performance and reliability. • Develop maintenance schedules and protocols for existing systems. • Conduct system tests and validation to confirm proper operation. • Prepare detailed reports, cost estimates, and project documentation. • Provide guidance and technical support to maintenance and operations personnel. • Ensure all systems adhere to safety standards, building codes, and industry regulations BS in Engineering (Mechanical / Electrical) 5 years' experience in regulated environment (EHS/GMP) 5-10 years working on HVAC systems Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $52k-69k yearly est. Auto-Apply 38d ago
  • Jt426 - IT Project Specialist

    Quality Consulting Group

    Information technology professional job in Salinas, PR

    QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you'll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA. Responsibilities: Responsible for overall coordination, status reporting and stability of project-oriented work efforts. Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately. Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed. Assists in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise. Manages one or more cross-functional projects of medium to high complexity. Designs and creates software; analyse, design, test, develop and maintain database applications. Develop and maintain applications using the .NET environment. Work with programming languages such as C# (primarily), Visual Basic, and C++. Manage and manipulate databases using tools like SQL Management. Develop web applications using technologies like Blazor, HTML, CSS, JavaScript, and Angular. Create and maintain APIs, especially following the CRUD and REST API concepts. Test applications in QA environments to ensure proper functionality. Learn and quickly adapt to new technologies and tools as required by the project. Qualifications: Bachelor's degree in Computer Science, Programming or related field. Experience in with programming languages such as C# (primarily), Visual Basic, and C++. Being self-taught with the ability to learn quickly. Effective communication skills and teamwork. Results-oriented and problem-solving mindset. Availability to work all shifts, weekends and Holidays. Quality Consulting Group, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $52k-60k yearly est. Auto-Apply 22d ago
  • Desktop Support

    Peak Systems 3.7company rating

    Information technology professional job in Fajardo, PR

    Temp We are currently seeking Desktop Support Technicians to be engaged on site at a major pharmaceutical institution in Puerto Rico. This is a long-term project: Desk Side Support - Onsite technicians whose primary responsibility is to maintain end user customer's distributed infrastructure, including desktop support and installation (IMACD), voice communication systems, maintenance and administration of network services, onsite admin tasks e.g. backup, OS migration. May perform remote support tasks such as helpdesk, security administration, etc. Scope: Diagnose and resolve product performance problems. Perform maintenance and repair services. Ensure customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Installs and troubleshoots advanced and more complex hardware/software. Lenovo hardware (desktop/laptop). Resolves escalated break/fix troubleshooting customer issues. Intermediate level engineer who has in-depth knowledge of a majority of Lenovo products. Have knowledge across various host platforms and work comfortably in complex environments. Solid experience in Windows OS support in a Microsoft-based environment - knowledge of Win 8 Good knowledge of Smartphone device setup, troubleshooting, upgrading, etc. Technical analysis skills Expert customer relationship skills - ability to communicate professionally in high-pressure situations, especially with executive and C-level staff Familiar with networking concepts and PC connectivity troubleshooting Well versed with PC and laptop hardware, printer setup and troubleshooting, MS Office, Outlook, etc. Ability to lift 40+ pounds - move PCs, monitors, boxes, etc Requirements: 1. Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues. 2. Work on problems/projects of moderately complex scope 3. Exercise independent judgment within defined practices and procedures to determine appropriate action 4. Act as an informed team member providing analysis of information and limited project direction input 5. Follow established guidelines and interpret policies 6. Evaluate unique circumstances and makes recommendations 7. Years of experience: 3-7 years ***Interested candidates should reply with their resume for immediate consideration to ************************* *** Puerto Rico, Puerto Rico, PR 00738, United States of America
    $34k-39k yearly est. Easy Apply 60d+ ago
  • Computer Technician - IT

    Insight Communications 4.6company rating

    Information technology professional job in San Juan, PR

    Job Description Department Technology Department Location 342 San Luis St., Suite 304, San Juan, PR 00920 Position Computer Technician - IT Reports to Gonzalo Quezada Title Systems Engineer Position type: Full time Part time Contract In house Shift hours: 40 weekly Operating: Monday to Sunday: Rotating Extent No extent General purpose Provide assistance in the correct installation, maintenance and operation of all technological resources, and ensure the effective, timely and continuous delivery of technical and user support services to the different areas of the company, maintaining a focus on quality, work in team and customer service. RESPONSIBILITIES AND COMPETENCES - Respond to queries that are generated by clients or employees of our institution. - Manage the networks and the technological equipment that is owned within the institution, with the aim of providing a quality service and optimizing the tasks that are developed. - Create or manage the virtual platforms that exist in the company and the users or emails that are used for work. - Provide preventive maintenance to the equipment that is used for the institution's work and reduce risks in them. - Manage the network of internal servers that are owned. - Create manuals that determine the performance of the devices that are available in the company. - Create an inventory of the products that are served by the technical support area. - Create backup copies in the areas that need it and keep the computer virus-free and out of danger. - Manage the internet connectivity and telephone services of the company. - Develop training with basic aspects for the institution's staff. - Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS - Experience in support work (HelpDesk) - Experience with computer hardware work. - Basic knowledge of networks (Troubleshooting (Ping, trace) to be able to identify connectivity problems) - Trained to work under pressure and able to respond to high volume of work. - Ability to work in a team. - Good verbal and written communication, interpersonal and problem solving. Academic requirements - University or technical studies in the computer science area. DEMANDS - I work mostly seated for approximately 7 to 8 hours to be able to successfully fulfill essential functions - Exposed to use of computerized equipment at all times to perform its functions - Vision, speaking and listening are required to perform their functions and capable of being understood - Be available to work overtime in cases of operational need that may be required - Travel requirement if necessary, to the Dominican Republic facilities APPROVED by Maria Miranda De Jesús Title HR & Finance Director Employee sing Date Affirmative Action Plan Statement / Equal Employment Opportunity Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training. Insight Communications, Corp. 342 San Luis St., Suite 304, San Juan, PR 00920 Tels. ************, ************, ************ Fax. ************ Monday to Sunday, rotative schedules. 40 hours per week.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Information Technology Specialist

    Upturn Co

    Information technology professional job in San Juan, PR

    An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology. Education: Associate or Bachelor's degree in a computer-related field with 3 years of related experience. Minimum Years of Experience: 3 years in related experience Certifications (Optional): CompTIA Network+ (Plus) Required Technologies Experience: Microsoft Office Firewall configuration, management, and monitoring Antivirus configuration, management, and monitoring Security alerts monitoring Security hardening VPN & Policies configuration and maintenance WAN maintenance and monitoring Firmware updates, hotfixes, patches, and related apps Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration VMWare / Hyper-V virtual environment Microsoft Server 2016, 2019, and 2022 Windows OS (Windows, 10 & 11) Microsoft Office 2016, 2019 and 36 Equipment inventory management Ticketing system Interpersonal Skills: Good verbal and writing communication skills Good teamwork player Proficiency in English Fast learner Positive attitude Availability to work after hours Work under pressure Proactive
    $52k-60k yearly est. 27d ago
  • Quality Application Specialist

    Mg Staffing Group

    Information technology professional job in Juncos, PR

    Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems. Perform other duties assigned. Requirements Minimum 5 years of experience in the regulated industry. Experience in with Process Validation and Computer System Validation. Experience in Medical Devices Regulatory and Technical background. Bachelor Degree in Science or Engineering completed. Bilingual. Willing to work 100% On\-site in Juncos, PR. "}}],"is Mobile":false,"iframe":"true","job Type":"Temporary","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Pharma\/Biotech\/Clinical Research"},{"field Label":"City","uitype":1,"value":"Juncos"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00777"}],"header Name":"Quality Application Specialist","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000016606075","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26oSny.cUHnThVWu2oCqo1WQ\-&embedsource=Google","location":"Juncos","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}
    $60k-78k yearly est. 60d+ ago
  • IT Data Analyst

    Alivia Health

    Information technology professional job in Guaynabo, PR

    Job Description The IT Data Analyst will support enterprise data governance initiatives by ensuring data quality, integrity, and compliance with healthcare regulations. This role involves working closely with data stewards, business units, and IT teams to define data standards, perform data profiling, and provide actionable insights that improve the reliability of clinical, operational, and financial data across the organization. Key Responsibilities: Support the execution of data governance policies, standards, and procedures. Collaborate with data stewards and business owners to define and maintain data dictionaries, metadata, and business glossaries. Perform data profiling, validation, and quality checks to identify data issues (duplicates, missing values, inconsistencies). Develop and maintain data quality scorecards and dashboards to monitor key metrics. Analyze structured and unstructured healthcare data (EHR, claims, pharmacy, clinical research, financial). Provide insights into data lineage, accessibility, and usage trends. Work with IT teams to implement data governance tools (e.g., Collibra, Informatica Axon, Microsoft Purview). Partner with data privacy and compliance teams to support audits and regulatory requests. Required Skills & Qualifications Bachelor's degree in Data Science, Information Systems, or related field (Master's a plus). 2-5 years of experience as a Data Analyst, preferably in healthcare or life sciences. Knowledge of healthcare data standards (HL7, FHIR, ICD, CPT, SNOMED). Strong SQL skills for data profiling, validation, and reporting. Experience with BI/analytics tools (Power BI, Tableau). Familiarity with data governance frameworks (DAMA-DMBOK, EDM Council DCAM). Understanding of healthcare compliance regulations (HIPAA, HITECH, CMS, FDA). Strong communication skills to bridge technical and non-technical stakeholders. ***Equal Opportunity Employer M/F/V/D***
    $38k-53k yearly est. 5d ago
  • IT Security Analyst

    Pharmpix

    Information technology professional job in Guaynabo, PR

    The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. ESSENTIAL ROLES AND RESPONSIBILITIES User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources. Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources. Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies. Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions. Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities. Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies. Security Controls Implementation: Support implementing security controls, policies, and procedures. Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments. Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls. Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture. Other Responsibilities: Perform other job-related duties as assigned. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field. 2-4 years of hands-on experience in IT Security roles. Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. PROFESSIONAL COMPETENCIES Skills: Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues. Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders. Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment. Strong, structured, process-driven, and analytical skills. Demonstrate skills in building relationships within departments and between departments. Good research skills. Knowledge: Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls) Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook. Excellent knowledge of Customer Service best practices. Strong knowledge of computer hardware, software, and networking principles. Technical research and development knowledge are desired. Fluency in spoken and written Spanish and English. Abilities: Understand existing and emerging technologies. Understand business practices, approaches, organization, politics, and culture. Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables. Demonstrated ability to communicate ideas clearly and concisely to leadership. Ability to work well as a member of a team or alone. Willingness to take ownership of problems and follow through to completion. Ability to prioritize and manage time. Arrive at work promptly and consistently. Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective. PHYSICAL AND MENTAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk. The position requires that the weight be lifted, and force is exerted up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. ENVIRONMENTAL AND WORKING CONDITIONS This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work. PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Senior Consultant, IT Strategy Planning/Execution

    Cardinal Health 4.4company rating

    Information technology professional job in San Juan, PR

    **_What Strategic Planning/Execution contributes to Cardinal Health_** Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. The Senior Strategy Consultant is a pivotal role in Technology Strategy and Execution responsible for shaping and driving the strategic direction of Global Technology Business Services (GTBS) initiatives across the organization. As an individual contributor within Technology Strategy and Execution, you will work closely with senior GTBS leadership, business units, and GTBS teams to ensure alignment of technology initiatives with the overall business strategy. This role requires a deep understanding of enterprise architecture, emerging technologies, and business processes to develop and implement strategic roadmaps that enhance business performance. **_Responsibilities_** + Strategic Planning: Develop and maintain the GTBS technology strategy, ensuring alignment with business goals and objectives. Identify opportunities for leveraging technology to improve business outcomes. Contributes to budgeting and estimation of Strategic initiatives to generate investment requests for financial planning. + Stakeholder Engagement: Collaborate with senior leadership, business unit leaders, and GTBS teams to gather insights and ensure the technology strategy meets business needs. Act as a trusted advisor on GTBS strategy and digital transformation. + Technology Roadmap: Design and share technology roadmaps that align with the enterprise's strategic goals. Identify key initiatives, dependencies, and resource requirements. + Innovation and Emerging Technologies: Monitor industry trends, emerging technologies, and best practices to identify opportunities for innovation. Provide thought leadership on the adoption of new technologies that can drive business growth. + Enterprise Architecture: Work closely with the enterprise architecture team to ensure that GTBS technology strategy is effectively translated into technical architecture and implementation plans. + Performance Measurement: Develop and use metrics to evaluate the effectiveness of the GTBS technology strategy, adjusting as necessary to meet evolving business needs. + Risk Management: Identify potential risks and challenges associated with GTBS technology initiatives and develop mitigation strategies. Ensure compliance with regulatory requirements and industry standards. + Communication: Develop clear, concise, and compelling presentations and reports for senior management, outlining GTBS strategies, progress, and outcomes. Facilitate cross-functional team meetings with business and technology stakeholders to ensure communication and guidance are provided. + Software Vendor Market Insights: Conduct research and deliver key insights on selected software vendors, including but not limited to, changing pricing models, negative industry behaviors, and upgrade/retirement plans that may influence our software purchase and renewal strategies. Raise risks and concerns as they arise with key incumbent vendors to ensure the opportunity for GTBS to review and take action as needed. **_Qualifications_** + 8-12 years of experience in IT strategy, enterprise architecture, or a related field, with at least 3 years in a strategic planning role, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong understanding of enterprise IT infrastructure, cloud computing, enterprise resource management applications including experience with distribution and manufacturing systems, cybersecurity, and digital transformation. + Proven experience in strategic planning and roadmap development. + Excellent communication, presentation, and interpersonal skills. + Outstanding time management and organization skills with ability to work across multiple job levels to achieve results. + Ability to influence and engage with senior leadership and business stakeholders. + Strong analytical and problem-solving skills with a focus on delivering measurable business outcomes. + In-depth understanding of healthcare industry standards, compliance standards, and best practices in IT management. + Certifications: Relevant certifications such as TOGAF or PMP are a plus. + Strong research skills, providing key software market insights on targeted vendors. Ability to stay informed and provide succinct escalations as appropriate. **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **Anticipated salary range:** $105,100 - $150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/11/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 31d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Bayamn, PR?

The average information technology professional in Bayamn, PR earns between $34,000 and $58,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Bayamn, PR

$44,000
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