Information technology professional jobs in Burnsville, MN

At TempWorks, the Support Analyst is responsible for providing exceptional support to end users of a proprietary software package on a wide variety of issues. The Support Analyst identifies, researches, and resolves software related issues. The Support Analyst also responds to telephone calls, emails, and internal requests for software support. The Support Analyst documents, tracks, and monitors the problem to ensure a timely resolution. General Responsibilities: · Create and maintain positive customer relationships · Utilize help desk software to track and resolve software problems and requests · Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear, and simple manner · Troubleshoot and triage incoming support requests related to TempWorks' enterprise and hosted software solutions · Identify the nature of issues (e.g., software bugs, setup errors, corrupted data, user error) and escalate appropriately to internal teams · Required to be on-call for support issues during non-business hours on a rotating basis · Willingness to learn new technologies as they become available · Assist in the development of online FAQs and knowledge base · Learning and understanding of all aspects of the TempWorks products, including the core enterprise system, Web Center, and other ancillary product lines · Report all billable hours and expenses · Performs other related duties as assigned Required Skills and Abilities: · Excellent verbal and written communication skills · Excellent interpersonal and customer service skills · Proficient in Microsoft Office Suite or related software · Excellent organization skills and attention to detail · Basic understanding of Software procedures and systems such as SQL · Ability to work independently Education and Experience: · Associates degree or higher preferred · 1+ years of customer service experience · Ability to be self-taught in a variety of software applications and languages · Ability to learn new technologies, software platforms, and retain information quickly · Team player with goal-oriented personality · Ability to work with non-technical end users on first level support issues Physical Requirements: · Prolonged periods sitting at desk and working on a computer · Must be able to lift up to 10 pounds at times TempWorks Software offers a comprehensive benefits package and provides eligible employees with an opportunity to enroll in various benefit programs, subject to applicable waiting periods. This includes the following: Paid Time Off Holiday Pay Volunteer Time Off Medical Insurance Health Savings Account with Employer Contribution Dental Insurance Vision Insurance 401(k) with Employer Match Life Insurance and AD&D Short-Term and Long-Term Disability Insurance Paid and Unpaid Leave of Absences

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: The Sr IT Support Specialist - Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The Sr ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction. Primary Responsibilities, Essential Functions and Requirements: Supervision and mentorship of employees at local and remote locations Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness Mentor employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service. Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis) Responsible for mid and year-end performance reviews and managing performance of your reports, through consistent feedback and formal performance reviews. Sustain project updates and status reports to leadership on a regular basis Maintains a strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures. Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems. Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion. Maintain desktop application inventory and assist with software licensing maintenance Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase Define and maintain security procedures and policies; enforce these policies with ITSS team members Monitoring, supporting, and troubleshooting systems issues Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security-related issues Reduce the risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer Manage and mentor student-work studies Continue training for ITSS team members on processes and procedures. Requirements Experience and Qualifications: Possession of relevant industry certifications is highly advantageous Extensive operations experience in IT support and management Availability for weekend shifts to support maintenance activities and participation in on-call rotation duties A minimum of 5 years of management experience, coupled with a robust technical background Proficiency in managing a team Flexibility to work a schedule that may include nights and weekends Exceptional communication skills and a proven track record of delivering excellent customer service In-depth knowledge of technology platforms within the higher education sector Strong analytical and problem-solving capabilities Expertise in supporting various operating system platforms, including Microsoft 365 and Google Suite Advanced troubleshooting skills for Windows Server operating environments Advanced troubleshooting skills with Network devices Proficiency in supporting AV technologies for classrooms, lectures, and performance halls Ability to effectively communicate technical topics to individuals with varying levels of technical expertise Excellent written and verbal communication skills, with the ability to thoroughly document implementations, modifications, and removals Education, Certifications and Licensures: Bachelor of Science, Computer Science, MIS degree or equivalent experience Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Join a dynamic and supportive team dedicated to providing top-tier technical assistance. We pride ourselves on strong leadership, a collaborative environment, and excellent opportunities for growth. As a Technical Support Specialist, you'll be part of an organization that values continuous learning, innovation, and professional development. Responsibilities: Handle client-facing calls and actively participate in the inbound call queue. Answer basic "how-to" questions and troubleshoot issues related to passwords, Outlook, Office Suite, printers, hardware, Chrome/Edge browsers, network drives, and virtual machines. Experience with Maas360, RSA tokens, Citrix, Webex, and Pulse is a plus. Collaborate with team members across the department to provide comprehensive support. Utilize established knowledge base (KB) articles to troubleshoot and resolve issues. Engage in continuous learning through hands-on experience and guided training. Manage customer technical support cases via phone and email. Qualifications: 2+ years of help desk experience or CompTIA A+ certification. Local candidates only.

Akkodis is seeking an IT Support Technician for a 12-month Contract job with a client in Saint Paul Park, MN. We are looking for people with hands-on/break-fix/desktop and hardware support experience. Pay Range: $25/hr-$28/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Job Description: Technical Skills: Proficient in supporting Apple iOS and mobile devices Experience with ServiceNow (ITIL framework) End-user hardware support (Dell/HP PC's) Windows 11 operating system Application, networked printer(s), and adv network troubleshooting Summary of Responsibilities: Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware Configure and manage Microsoft Windows operating systems Perform software installation and updates Support network and stand-alone printers Provide remote access support Manage network switching and cabling Maintain audio-visual equipment and mobile device connectivity Support Cisco telephones and radio systems Handle basic server hardware maintenance Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

About the Company Trelleborg Medical Solutions partners with the world's leading medical device and biopharmaceutical companies, collaborating from concept to commercialization to bring to market impactful solutions that improve patient quality of life. It leverages decades of design and manufacturing experience, in-depth knowledge of polymer materials and a deep understanding of customer applications and end-use environments to deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and manufacturing network, the company is a production partner of choice for medical device and biopharmaceutical companies. About the Role The TMS IS Manufacturing and Engineering Lead is responsible for driving digital transformation and operational excellence across manufacturing and engineering systems within TMS. This role ensures the successful delivery of technology solutions that support production efficiency, quality control, and engineering innovation. The Lead collaborates with cross-functional teams to align system capabilities with business needs, ensuring integration, scalability, and compliance across platforms. Primary Responsibilities: Lead the implementation and optimization of manufacturing and engineering systems (e.g., MES, PLM, ERP modules). Define system requirements and translate business needs into technical specifications. Manage system upgrades, integrations, and enhancements in collaboration with internal and external stakeholders. Ensure data integrity, system reliability, and compliance with industry standards. Provide technical guidance and support to manufacturing and engineering teams. Coordinate with vendors and service providers for solution delivery and support. Monitor system performance and drive continuous improvement initiatives. Facilitate training and change management for new technologies and processes. Support audits and regulatory compliance efforts related to manufacturing systems. Qualifications: Bachelor's degree in Engineering, Information Systems, or related field. 5+ years of experience in manufacturing or engineering systems leadership. Strong understanding of manufacturing processes, automation, and digital tools. Experience with MES, PLM, ERP, and related platforms. Project management certification (e.g., PMP, PRINCE2) preferred. Proven ability to lead cross-functional initiatives and manage vendor relationships. International experience and familiarity with global manufacturing operations. Competencies: Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Ability to work independently and collaboratively across teams. High proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint. Experience in managing complex technical projects and driving results. Ability to mentor and guide technical resources. Strong organizational and facilitation skills. Practical, hands-on approach with attention to detail. Ability to navigate ambiguity and influence change. Pay range and compensation package $135-160,000/yearly Travel Requirements: Global responsibility with travel up to 25% annually to domestic and international locations. As a valued team member with Trelleborg, you will enjoy: Competitive compensation: Plus, bonus opportunities! Generous benefits package: Includes health, dental, vision, STD, LTD, life, 401k, paid time off, tuition reimbursement, and more! Clean work environment: Enjoy working in a very clean and climate-controlled environment every day! Greater opportunity for impact: You will impact the production of life-saving devices. Growth and advancement: Join a global company that loves to promote from within and allows for advancement Equal Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, disability, or any other status protected by state or federal law.

Job Title: Senior Desktop Engineer Job Duration: 6 months contract - possibility to extend The organization is seeking a highly skilled and service-oriented Senior Desktop Engineer to join our IT Client Services Team. The Senior Desktop Engineer is a key technical leader responsible for the design, implementation, and governance of the enterprise endpoint management platforms. This role requires deep expertise in Microsoft Intune, SCCM/MECM, and JAMF, with a strong focus on automation, compliance, and operational excellence. The ideal candidate will have 5-7 years of experience in enterprise desktop engineering and a proven ability to lead platform strategy, incident response, and cross-functional collaboration. RELATIONSHIPS Supervisory - Assistant Director, Client Services Organizational - Frequent contact with IT and organizational staff. External Business - Frequent contact with vendors. Job Duties Architect and manage enterprise-wide endpoint management platforms using Microsoft Intune, SCCM/MECM, and JAMF Pro. Develop and maintain task sequences in SCCM for OS deployment, application packaging, and patching. Create and deploy remediation scripts and proactive compliance policies in Intune. Lead the migration of Group Policy Objects (GPOs) to Cloud-based CSP policies to support modern management. Design and govern the software distribution platform, ensuring secure and efficient delivery of applications and updates. Keep current on relevant technologies and practices and collaborate with teams to adopt and upgrade services when appropriate. Be a thought leader within IT Infrastructure and Operations and partner closely with IT Infrastructure and Operations teams to ensure security, availability, performance, scalability, etc. Governance & Operational Leadership Provide technical and operational governance across the desktop engineering environment. Lead incident response for endpoint-related issues, including escalation, communication, and root cause analysis. Assist and maintain desktop engineering roadmaps to ensure availability, resiliency, security, and performance. Collaborate with security, infrastructure, and support teams to align endpoint strategy with enterprise goals. Establish and deliver against the Security baselines and KPIs for patching, risk compliance, and endpoint hardening Documentation & Knowledge Management Create and maintain technical documentation, knowledge base articles, and standard operating procedures (SOPs). Communicate platform changes and best practices to the Desktop Engineering and Support teams Strategic Planning & Continuous Improvement Identify and implement process improvements to reduce complexity, cost, and incident volume. Evaluate and approve hardware standards, ensuring alignment with business needs and modern IT practices. Engage with third-party vendors for support, licensing, and maintenance renewals. Coordinate and lead multiple projects in a fast-paced, cross-functional environment. COMPETENCIES Senior Level Individual Contributor (SRIC) Competencies Customer Focus - Building strong customer relationships and delivering customer-centric solutions Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problem Decision Quality - Making good and timely decisions that keep the organization moving forward Resourcefulness - Securing and deploying resources effectively and efficiently Ensures Accountability - Consistently achieving results, even under challenging circumstances Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences Persuades - Using compelling arguments to gain the support and commitment of others Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Being Resilient - Rebounding from setbacks and adversity when facing difficult situations MINIMUM REQUIREMENTS 5-7 years of experience in desktop engineering or endpoint management. Expert-level knowledge of: Microsoft Intune (Endpoint Manager) System Center Configuration Manager (SCCM/MECM) JAMF Pro for mac OS management Strong scripting skills in PowerShell Experience with Windows Autopilot, Apple Business Manager, Azure AD Join, and Hybrid Join. Demonstrated experience in incident management, platform governance, and cross-team collaboration. ServiceNow or ITSM tool experience DESIRABLE REQUIREMENTS Previous experience in the construction industry. Demonstrated experience soliciting and documenting user requirements. Demonstrated ability to analyze strategic business objectives and align those objectives with technologies and solutions. Knowledge of Project Management processes and methodologies. Microsoft Certified: Microsoft 365 Certified: Administrator Expert Experience in migrating from 100% on-prem architecture to Intune co-management and Azure AD join The projected hourly range for this position is $50-60/hr. On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability. Key Responsibilities Scope of Work / Activities to be Covered Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices. Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability. Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues. Conduct preventive maintenance activities such as security checks, system health checks, and patch updates. Monitor and coordinate critical service requests with remote teams and vendors as needed. Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through. Expected Results Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period. Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills. Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure. Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability. Qualifications & Skills Proven experience in IT support, helpdesk, or desktop engineering roles. Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals. Familiarity with ITSM ticketing systems and incident management processes. Ability to conduct preventive maintenance and security checks. Strong communication skills and ability to interact with end-users at all levels. Detail-oriented with strong documentation and reporting skills. Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Our exceptional team members have made us a leader in consumer goods packaging, and we want you to be part of our success story! With a culture that fosters entrepreneurship and adaptability, our company empowers every individual to showcase their talents and contribute to our collective success. The enthusiasm generated within Gamer Packaging is infectious and is the reason we've organically grown our sales to over $200 million in our 38-year history. Witness the satisfaction firsthand as you see the packages you've contributed to lining the shelves of major retailers. Our clientele spans across the shelves of nearly every store nationwide, showcasing our widespread presence. Our Mission Gamer Packaging strives to be the industry leader in providing custom packaging solutions for customers. We highly value the importance of strong supplier relationships, which enable us to offer our customers innovative, flexible, and highly responsive service. Part-Time Information Technology Technician Are you an early-career IT professional with a passion for problem-solving, hands-on learning, and helping others? Do you enjoy troubleshooting technical issues, supporting users, and working in a dynamic, fast-paced environment? If you're ready to grow your IT skills and contribute to a collaborative team, then we want YOU to join Gamer Packaging as a Part-Time Information Technology Technician! What you'll be doing: As an IT Technician at Gamer Packaging, you'll play a key role in supporting our employees by resolving technical issues, setting up hardware and software, and helping to maintain IT systems across the organization. You'll assist with onboarding new employees, manage service tickets, and provide direct support for day-to-day IT operations in our Minneapolis office. This is a great opportunity for someone looking to grow their experience in a supportive, hands-on environment. Your key responsibilities will include: Provide day-to-day IT support via phone, email, and ticketing system. Set up, configure, and deploy hardware for new hires and current employees. Troubleshoot software, system, and network issues under the guidance of senior IT staff. Deliver on-site support for employees in the Minneapolis office. Assist with onboarding new hires, including workstation setup and orientation. Manage user accounts, group memberships, and license assignments in Microsoft 365 / Entra ID (Azure AD). Document incidents, resolutions, and recurring issues to support process improvement. Maintain user information across Gamer software platforms. The skills and expertise you will bring to the role: Our most successful employees are those that can wear many hats, work seamlessly with a variety of people, and can see what needs to be done--and just gets it done! 0-2 years of experience in IT support, help desk, or equivalent technical experience. Familiar with Windows 10/11 and common business productivity applications. Proficient with Microsoft 365 (Outlook, Teams, OneDrive, etc.). Basic knowledge of Azure Active Directory / Entra ID (user management, security groups, password resets). Foundational understanding of networking concepts (WiFi, VPN, LAN/WAN troubleshooting). Strong communication and customer service skills. Ability to follow IT processes and standards with strong attention to detail. Comfortable working independently and collaboratively across departments. This is a part-time, in-office position, working standard business hours on Tuesdays, Wednesdays, and Thursdays at our Minneapolis office, with flexibility on hours. What we offer: Gamer Packaging offers a fun, fast-paced work environment, full benefits, and this part-time opportunity is perfect for someone looking to grow their IT career while maintaining a flexible schedule. Compensation: $18-$20/hr (compensation will be based on experience and qualifications)

Job Title: Windows Desktop Engineer Pay Rate: $28 - $30/hr on W2 Duration: 06+ Months (Possibility of Extension) Technical/Functional Skills: * Image building * Driver management * SCCM/MECM/Intune * Task Sequences * Microsoft Deployment Toolkit (MDT) * WinPE * General networking knowledge, DNS/DHCP * Active Directory * Group Policy * Advanced Windows debugging experience Roles & Responsibilities: Windows Hardware Management Manage annual hardware transitions with PC vendor Roadmap review, standards, and specifications approval Image updates and driver testing for new models Documentation of hardware models to SharePoint Bi-annual Driver updates for all supported hardware models 3rd level escalation points for client hardware issues Maintain hardware standards documentation Support hardware evaluation and selection by testing compatibility and performance of new device models. Windows Image Management Quarterly Updates to Image Patch levels 3rd level escalation point for Windows issues Deliver expert troubleshooting and remediation for advanced Windows endpoint concerns, encompassing operating system failures and deployment-related errors. Planning, testing, and deployment of Windows OS Upgrades Ensure timely completion of Windows OS Upgrades before EOL OS Hardening and Secure config to CIS standards Web Browser SME, Edge/Chrome policies, extension approvals, IE Mode site list management OS Provisioning lead WinPE boot media updates and management MECM Task Sequence updates and support Intune Autopilot design, updates, management MDT scripts and UI updates 3rd level support for SCCM imaging issues 3rd level Intune/Azure Autopilot support Misc Company Portal management, app publishing, installation support Assist with MECM client upgrades, issues, and support Hardware lab management, racking, cabling, asset disposal Generic Managerial Skills: * OS and Hardware Documentation * Working with Dell for hardware transitions * Communication with clients and customers * Self-motivated, independent, comfortable working with a high-performance team Required Qualifications: * Strong experience in Windows and hardware support * Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. * Scripting experience, any language (VBScript and PowerShell preferred) * Windows deployment and/or upgrade experience * Windows Image build and configuration Preferred Qualifications: * 5+ years of advanced knowledge of Windows OS architecture, troubleshooting, and performance optimization * Experience in a globally distributed, large multinational company * 5+ years' experience with MECM, Intune, SCORCH, and GPO management * SQL and Power BI query and reporting skills preferred but not required * Visual Studio coding skills in VB.NET, ASP.NET, and web services preferred but not required * Experience with patching strategies, vulnerability remediation, and compliance enforcement Recommended Certifications * Microsoft Certified: Windows Client or Modern Desktop Administrator * ITIL Foundation Certification

Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents. We're seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations-ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization's infrastructure vision. Team Leadership & Development • Guide, mentor, and develop an infrastructure operations team that supports a global network of business units. • Delegate workloads with clarity and fairness, balancing urgency with team capabilities. • Promote collaboration, communication, and a culture of continuous improvement. Strategic Planning & Resource Management • Build operational and project plans that anticipate needs and support long-term growth. • Secure and manage OPEX and CAPEX budgets while following internal financial processes. • Ensure alignment between infrastructure initiatives and overall technology strategy. • Define and track KPIs and operational dashboards to evaluate performance. • Identify opportunities to enhance productivity, efficiency, and automation. Infrastructure Operations & Optimization • Oversee systems administration, network operations, and core infrastructure services. • Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms. • Lead efforts to modernize, standardize, and scale infrastructure across global environments. Security, Compliance & Continuity • Ensure infrastructure meets security, reliability, and compliance expectations. • Maintain and improve business continuity and disaster recovery plans. • Evaluate risks proactively and champion secure-by-design practices across teams. Incident Response & Communication • Coordinate clear, timely communication during incidents and infrastructure events. • Build processes that strengthen operational readiness and response effectiveness. What You Bring • Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems. • Strong understanding of cybersecurity principles and compliance frameworks. • Exceptional communication skills and the ability to operate calmly under pressure. • Demonstrated experience solving complex technical challenges in global environments. • Relevant professional certifications are a strong plus. • Ability to travel internationally-approximately 20% of the time. Education & Experience • Bachelor's degree in Computer Science, Information Technology, or a related field. • At least 7 years in IT infrastructure and operations management. • Minimum 3 years leading and motivating high-performing technical teams. • Familiarity with: - Network technologies: LAN, WAN, SD-WAN, WiFi, routing - Data centers, server rooms, and hybrid environments - Windows, Linux, VM platforms such as VMware or Hyper-V - SAN/NAS, cloud backup solutions, and DR planning - Firewalls, proxies, endpoint protection - Active Directory, IAM, SSO, MFA, SCIM - Microsoft 365, Teams, SharePoint - Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)

Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Title: Jr. IT Support Specialist Job Type: Contract (3 months) Compensation: $20-28/hr W2 Industry: Electrical Connection & Protection Solutions --- About the Role We are seeking a Junior IT Support Specialist to join a leading global manufacturer specializing in electrical connection and protection solutions. This will cover the night shift (Monday-Friday).This role is ideal for someone passionate about technology and eager to provide hands-on support in a dynamic production environment. You will play a key role in troubleshooting and resolving technical issues, ensuring smooth operations across hardware, software, and networking systems. Job Description As a Junior IT Support Specialist, you will:Address assigned technical issues using problem-solving skills. Escalate complex tasks to Senior Support Specialists when advanced technical expertise is required. Collaborate effectively with team members and leadership to understand IT support needs and processes. Troubleshoot hardware, software, network, and operating system issues. Take ownership of assigned issues to ensure timely resolution according to SLA. Analyze, diagnose, and resolve end-user problems, providing remote support using standard tools. Expedite issue resolution by coordinating with team members and management. Accurately document troubleshooting steps and resolutions. Develop and submit knowledge base articles for review and approval. Provide on-call support during non-business hours when needed. Perform IT support and project tasks as assigned, including walking the production floor to troubleshoot and resolve issues. Qualifications Required2+ years of experience supporting Windows and iOS environments in large enterprises. Experience covering night shifts as an IT support professional Proficiency with Windows 10/11, Office 365, iOS, and device management. Knowledge of SCCM, Azure AD, Active Directory, and O365. Experience with disk imaging, including PXE booting devices using SCCM. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Ability to support deployment and changes to networking infrastructure. Strong problem-solving and advanced troubleshooting skills. Excellent written and verbal communication abilities. Detail-oriented with strong documentation skills. Ability to manage customer relationships with professionalism and poise. Physical ability to meet role demands, including imaging PCs and walking the production floor multiple times per shift. Experience with ticket management systems (Fresh Service experience a plus). PreferredStrong desire to continuously expand technical knowledge. Experience maintaining accurate IT asset inventory. Ability to work independently in a fast-paced environment. Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

This is a full-time position of 40 hours per week of work. This position requires work in our office in Rogers, MN. Hours are somewhat flexible during the work week, Monday-Friday. We are looking for a candidate to help with EEPROM programming of optical transceivers and testing of network equipment, as well as working with Lead Coding & Network Technician and management to develop and test OEM compatible transceiver code solutions. This is a full-time position, eligible for a full benefits package and bonus on top of base salary. Responsibilities: Responsibilities include but are not limited to: · Order fulfillment including coding, re-coding, labeling, testing & quality control testing of orders including optical transceivers and network equipment. · Maintain switch and test gear in lab environment · Update and write module specification pertaining to EEPROM and low-speed signal path · Debug and resolve issues related to transceiver electrical interface · Drive failure analysis to reach design solutions and corrective actions · Perform Pre-Inventory quality control testing · Testing of Networking Equipment · Qualifying incoming products · Assist with lab maintenance cleaning lab and replacing expendable equipment · Assist with inventory management · Assist with keeping coding database for optical transceivers and networking accessories · Assist with keeping parts and descriptions database for optical transceivers and networking accessories · Assist with packaging and shipment of orders as needed · Assist with company IT related issues · Assist other departments as requested (IT, Software Development, Logistics ext.) · Ability to perform other duties as requested and assigned · Other duties may be assigned Preferred Skills/Abilities: · Familiar with basic networking connectivity topology (Layer1/2 TCP/IP protocol) · Basic Cisco CLI knowledge · Enjoy Solving Puzzles · Detail Oriented · Self Driven · Works well with others · MS office, Adobe, Excel, Visio Bonus Qualifications: · Familiar with UART, SPI or I2C · Knowledgeable in Hexadecimal, Encryption Physical Requirements: · Must be able to life up to 50 pounds at a time · Prolonged periods of sitting at a desk and working on a computer Company Description: Choice IT Global, founded in 2018, Choice IT is a leading provider of optical transceivers, Direct Attached Cables, Active Optical Cables, Fiber Cables, DWDM & CWDM Passive equipment, Muxsponders, Coexistence Elements, Media Converters, Splitter, Splice Trays, Demarc Customer Connectivity Points/Wall Plates, Fiber Patch Panels, Fiber Distribution Boxes, Attenuators, Fiber Cleaners such as One Click Cleaners, Visual Fault Finders, Power Meters, Mini OTDR's, Cassettes, MPO Cables, Copper Patch Cords, among other layer 1 network fiber connectivity products, new and pre-owned networking equipment, IT Asset Disposition (ITAD) & white box network equipment. Ultimately we provide Network Managers and IT Sourcing Specialists Choice in how they buy their IT/Networking equipment. "Providing Choice in IT" Why Work Here? Small, family oriented privately held company that is rapidly growing with tremendous growth potential. We offer full time positions with benefits and bonus opportunity on top of base pay. Address 14900 James Rd Suite 200 Rogers, MN 55374 USA Industry Business Information Technology

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: ********************************************************************************************** **Security Clearance:** None/Not Required Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. This job is for a **P** **roduction** **S** **upport** **T** **echnician** , covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production. You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks. You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan. **WHAT YOU WILL DO:** + Identify, disposition, and help progress products that are non-conforming. + Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training. + Self-manage workflow throughout area with minimal guidance, to achieve team goals. + Estimate timeline of defect resolution or process enhancements. + Identify and correct minor process, material, design, or equipment problems + Actively participate in material review activities including troubleshooting of non- + Conformances and disassembly of nonconforming products to identify root cause. + Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level. + Provide skill specific training to improve technique and/or understanding of theory of operation. + Perform technical tasks based on written or verbal instructions. Utilize technical assets. + Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment. + Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software. + Apply technical expertise in the Quality Escape evaluations, + Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions + Assist in designing fixtures or mechanical parts. + Provide technical solutions to engineering. + Participate on safety initiatives. + Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation. + Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question. + Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment. + Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks. + Requisition, manage, and maintain technical assets. **QUALIFICATIONS YOU MUST HAVE:** + Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience + 4+ years of experience as a production support technician. **QUALIFICATIONS WE PREFER:** + Strong mathematical skills + Previous manufacturing work experience + SAP experience + Strong blueprint understanding **SCHEDULE:** 3rd Shift Friday, Saturday, Sunday 6AM-6:30PM **WHAT WE OFFER** **BENEFITS** Some of our competitive benefits package includes: + Medical, dental, and vision insurance + Three weeks of vacation for newly hired employees + Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option + Tuition reimbursement program + Student Loan Repayment Program + Life insurance and disability coverage + Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Ovia Health, fertility, and family planning + Adoption Assistance + Autism Benefit + Employee Assistance Plan, including up to 10 free counseling sessions + Healthy You Incentives, wellness rewards program + Doctor on Demand, virtual doctor visits + Bright Horizons, child and elder care services + Teladoc Medical Experts, second opinion program + And more! **Learn More & Apply Now!** _Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and_ _expertise_ _to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. _ _Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from_ _aircraft_ _and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today._ **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. _Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings._ At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: Security Clearance: None/Not Required Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production. You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks. You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan. WHAT YOU WILL DO: Identify, disposition, and help progress products that are non-conforming. Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training. Self-manage workflow throughout area with minimal guidance, to achieve team goals. Estimate timeline of defect resolution or process enhancements. Identify and correct minor process, material, design, or equipment problems Actively participate in material review activities including troubleshooting of non- Conformances and disassembly of nonconforming products to identify root cause. Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level. Provide skill specific training to improve technique and/or understanding of theory of operation. Perform technical tasks based on written or verbal instructions. Utilize technical assets. Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment. Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software. Apply technical expertise in the Quality Escape evaluations, Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions Assist in designing fixtures or mechanical parts. Provide technical solutions to engineering. Participate on safety initiatives. Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation. Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question. Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment. Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks. Requisition, manage, and maintain technical assets. QUALIFICATIONS YOU MUST HAVE: Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience 4+ years of experience as a production support technician. QUALIFICATIONS WE PREFER: Strong mathematical skills Previous manufacturing work experience SAP experience Strong blueprint understanding SCHEDULE: 3rd Shift Friday, Saturday, Sunday 6AM-6:30PM WHAT WE OFFER BENEFITS Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program And more! Learn More & Apply Now! Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment. Responsibilities Essential Job Functions * Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate. * Evaluate and recommend solutions for network equipment and communications. * Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways. * Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures. * Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers. * Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN. * Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan. * Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions. * Monitor network performance (availability, utilization, throughput and latency). * Update Key Performance Indicators (KPI's). * Perform risk assessment, problem management, and resolution. * Support and comply with the company Quality System, ISO, and medical device requirements. * Read, understand, and follow work instructions and standard work * Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance * Understand customer needs and the core business markets we serve * Ensure business systems are implemented, maintained, and functioning properly * Participate in required company meetings * Maintain an organized work area (5S) * Participate in the Operational Excellence Program * Complete all other work duties as assigned * Ability to work in a manufacturing environment. Qualifications Minimum Requirements, Education & Experience * WatchGuard Firewall experience - Required * VMware experience * Advanced Server OS support * Active Directory Experience * Associate degree in an IT--related field * Competence in LAN/WAN technology including VPN, TCP/IP. * Experience with Cisco and HPE switching equipment * Experience with cloud and/or hybrid architecture for compute and storage. * Clear and effective verbal and written communication skills * Attention to detail * Organizational skills * Ability to work in a fast-paced team environment * Ability to prioritize and multitask Desirable Criteria & Qualifications * Bachelor's degree in Computer Science or related IS field * Experience with ERP, CRM, and other Business Systems * Certificates in Project Management * Continuing Education; including participation in local chapters, associations, and/or organizations Pay Range USD $81,000.00 - USD $101,200.00 /Yr. Pay Range Details This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range. Company Benefits All Employees: Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees. 20+hours: Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week. 30+ hours: Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week. (Some benefits are subject to eligibility criteria.) Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Job Description Dynamic Sealing Technologies (DSTI) of Andover, MN is seeking a hands-on IT Systems Administrator to join our small but diverse technology team. In this role, you'll manage the full spectrum of our IT systems- from troubleshooting user issues to maintaining virtual servers, networks and firewalls. This position is ideal for an experienced IT professional who thrives on variety, independence, and seeing projects through from start to finish. What You'll Do: Manage and maintain DSTI's core network and systems across multiple locations, ensuring stability, reliability and security. Triage and resolve incoming IT support requests, providing responsive assistance to users via phone, email or in person. Plan and execute IT projects including system upgrades, network enhancements, and server migrations. Configure, monitor, and maintain virtual environments, servers, firewalls, and related infrastructure systems. Manage user accounts, permissions, and IT asset inventory. Administer system backups, replication, and disaster recovery processes. Support and enforce cybersecurity and compliance standards (e.g., NIST 800-171, CMMC, ISO 9001) Document IT processes and create user guides to improve efficiency and consistency. Collaborate with the Information Systems Manager to plan long-term infrastructure improvements. Stay informed on emerging technologies and recommend practical solutions to improve reliability or performance. Provide after hours support as needed for critical issues or maintenance windows. What You Bring: Bachelor's degree in information technology or related field. 5+ years of IT experience, including at least 2 years in systems administration for small or mid-sized businesses. Strong working knowledge of Windows Server, Active Directory, Group Policy, and virtualization (VMware or similar). Understanding of networking concepts and configuration (DNS, DHCP, VLANs, NAT, routing). Experience with scripting tools (PowerShell, Bash, SQL) for automation and routine administration. Understanding of backup and disaster recovery procedures and policies. Experience managing VOIP systems, firewalls, and endpoint security tools. Excellent troubleshooting, communication, and documentation skills. Ability to prioritize and manage multiple tasks effectively, focusing on doing the right work at the right time. Willingness to provide occasional after-hours support for maintenance or emergencies. About DSTI We are a publicly owned global manufacturing company that designs and produces high-performance custom fluid sealing solutions for multiple industries including medical, aerospace, oil and gas, food packaging, and alternative energy. We seek employees who share our desire to be part of something bigger than ourselves. We are open minded: We take an optimistic and "can-do" approach to the opportunities and challenges we face. We are one team: Win or lose, we trust and support each other, find agreement and work together as one. We get results: We love getting things done and execute fearlessly and strategically to create success for our customers, our team and ourselves. We enjoy what we do: We are passionate about creating a better world and believe it's all about enjoying what you do, having fun while doing it and celebrating the wins. We seek progress: We learn from everything we do and move with speed and agility to innovate, evolve, and adapt as necessary to maximize impact. For the health and well-being of our valued employees, we also offer medical insurance with a company HSA contribution, dental, vision, paid short-term and long-term disability, a 401(k) plan with company contribution, paid holidays, paid time off (PTO), paid term life insurance, and ongoing tuition reimbursement. Flexible Work Schedule The typical schedule would be Monday - Friday from 8:00 am to 4:30 pm with some flexibility. Due to the high level of collaboration within our teams as well as the hands-on support nature of this role, we prefer you to be physically present in our Andover, MN location. Ready to Join Our Team? If you feel that you would be right for this IT Systems Administrator position with Dynamic Sealing Technologies, please fill out our initial 3-minute, mobile-friendly application. Select applicants will receive a link to complete a more in-depth application. DSTI is an EOE/Veterans/Disability employer. Job Posted by ApplicantPro

. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Log, troubleshoot, diagnose, assign track and follow up on Help Desk calls and requests Facilitate the problem solving process between the end user and IT staff in order to expedient problem resolution Escalate issues as appropriate Provide end user support of hardware and software systems Maintain, review and update department documentation, problem and solution documentation and procedures and processes Maintain files for IT service requests Ensure proper protocols are followed for all submitted requests Track application and system documentation as well as training materials Monitor the Help Desk ticketing system and ensure all work orders are assigned, updated and handled according to Help Desk procedures Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting Conduct testing on systems and document results Collaborate with other IT staff and vendors to provide support Create, monitor and process user requests following established procedures Assist and mentor help desk staff and ensure help desk coverage Assist in troubleshooting spreadsheets, databases and other office productivity tools Administer and maintain Active Directory (AD, GPOs, OUs, DCs), Exchange, SCCM, DNS and DHCP Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors and resource monitoring ensuring system architecture components work together seamlessly Assist Network Team in supporting and maintaining of the network infrastructure Install and upgrade computer components and software, manage virtual servers and integrate automation processes Configure and install various network devices and services (i.e. routers, switches, firewalls, VPN, Wireless) Specify hardware, software, topologies, communications standards and transmission media for the business goals of the organization Manage Data Center, including power and environmental requirements Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

Hi We are looking for an IT Support Engineer with 1-3 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer Location: Eden Prairie MN Onsite Work Full Time start date: 15th December 2025 Job Responsibilities: IT Support Engineer - (1-3 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support