Information technology professional jobs in Highland, CA - 740 jobs

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system. KEY RESPONSIBILITIES: * Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management. * Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc. * Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain * Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities. * Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments. * Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services. * Provide training regarding updates and changes to the system and workflows around best practices. * Other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: * Experience in administration and support of EPICOR system preferred but not required * Understanding of ERP functionality including integration with all supporting sub-system * Willingness to learn and be trained on Epicor * Thorough understanding of operational business processes. * Experience with training business users in new processes and technologies * Experience with Web Content Management systems preferred * Understand intermediate Internet and client/server architectures GENERAL SKILLS & COMPETENCIES: * Good understanding of industry practices * Proficient with tools, systems, and procedures * Basic planning/organizational skills and techniques * Good decision making, analysis and problem solving skills with ability to multi-task * Good verbal and written communication skills * Good presentation and public speaking skills * Good interpersonal skills * Basic conflict resolution skills * Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************** Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. Ability to work flexible hours. Ability to travel is required. Must possess a valid drivers license, current automobile insurance and reliable form of transportation. Qualifications SKILLS & EXPERIENCE Technical Proficiencies: Experience working in an ITsupportenvironment utilizing the latest tools and methodologies. This includes but not limited to tools and methodologies such as Active Directory, Exchange, Office 365, and ITIL processes. Basic network troubleshooting skills, including wired and wireless technologies with an understanding of TCP/IP, DNS and DHCP. Also, the ability to self-manage time, priorities, and daily workload with little supervision while being able to switch gears and work collaboratively on larger-scale projects or problems. Platform Agnostic: Knowledge in supporting and troubleshooting current Apple and Windows operating systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office(Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting network infrastructure. Experience with Yardi Voyager 7 is a plus. Soft Skills: Excellent active-listening skills are required to understand our customers concerns and/or needs. Superior critical thinking and problem-solving abilities to work through technical issues. Outstanding verbal communication, presentation, and interpersonal skills with strong attention to detail are necessary to work collaboratively with the IT team, our customers, staff, and vendors. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Operate computer and office equipment. Standing, walking, sitting Exposure to various types of weather conditions Driving FLSA Non-Exempt

Key Responsibilities: Unbox and deploy PCs, monitors, phones, and printers. Mount PCs to arms and set up monitors. Install and position phones at designated workstations. Perform cable management to ensure clean and organized setups. Provide on\-site support during the go\-live phase. Collaborate with hospital IT staff to ensure smooth deployment. Work Environment: No travel; single\-site deployment project. Hospital setting - adherence to site policies and safety protocols required. Requirements Qualifications: Prior experience in IT hardware deployment or service technician work preferred. Ability to lift and move IT equipment safely. Strong attention to detail and cable management skills. Excellent communication and teamwork abilities. Reliability and punctuality are essential. Requirement: Anyone working this role, must either have received a current flu vaccine or must be willing to receive a flu vaccine at the onset of the engagement. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"689506860","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Government\/Military"},{"field Label":"City","uitype":1,"value":"Lake Forest"},{"field Label":"State\/Province","uitype":1,"value":"Illinois"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"60045"}],"header Name":"IT Service Technician \- 12114","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0751003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"5**********8893030","FontSize":"12","location":"Lake Forest","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"951ctcdc443cbcd1e43439238ec196e13f682"}

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems. Supports efforts to analyze and prioritize incoming requests and alerts. Follows procedures for incident escalation and notification to leadership. Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor). Resolves non-complex problems and attempts to resolve complex problems. Follows and supports the development of standard operating procedures. Supports tracking and documentation of details of problems, status of service requests, and resolutions. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Supports the documentation of workarounds for problem records and changes to proactive processes. Reviews information (e.g., procedures, installation, configuration) related to new technology. Provides the knowledge repository for routine and moderately complex technical support. Supports the execution of disaster recovery and business continuity processes and events.Qualifications Minimum Qualifications: Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment. Additional Requirements:

This recruitment is open on a continuous basis until filled and will supplement an existing eligibility list that will expire on April 6, 2026. This is a continuous recruitment and interested applicants should submit their application as soon as possible. This recruitment may close at any time without notice. The Information Technology team at the City of Irvine is seeking a dynamic and experienced Network Engineer to be a member of a high-performing team responsible for supporting the design, implementation, and management of the City's enterprise network infrastructure. This role will be pivotal in the execution of both day-to-day operations and strategic projects, ensuring performance, reliability, and security of both the wired and wireless networks across multiple facilities. The ideal candidate will have hands-on experience with routing and switching, firewalls, VPNs, and network monitoring tools. This position requires excellent communication, problem-solving skills, and the ability to collaborate with senior engineers and cross-functional teams to deliver innovative and dependable network services. Your Impact * Maintain computer and communications network devices including switches, routers, IoT devices, and other physical hardware. * Install and configure network equipment. * Perform regular maintenance and patching on network equipment. * Pull and terminating network cabling as required. * Utilize monitoring tools to improve network performance and minimize disruptions and outages. * Troubleshoot, resolve, and communicate networking issues to stakeholders. * Document, Implement, and test disaster recovery procedures. * Follow all change management processes. * Create or update network diagrams and documentation as changes are made. * Assist with project management duties as assigned. * Suggest improvements to network performance, capacity, and scalability. * Evaluate, plan, implement, and integrate new systems. * Manage various complex and highly analytical technology projects critical to City or department operations or City services. * Plan, organize, direct, and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. * Maintain current knowledge and understanding of security and networking best practices. * Participate in on-call rotation and respond to critical incidents promptly. * Find additional information in the Information Technology Specialist I job description. Minimum Qualifications * Bachelor degree in Computer Science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit * Comprehensive understanding of network services and protocols such as TCP/IP, BGP, OSPF and EIGRP etc. * In-depth understanding and practical knowledge of networking systems and concepts such as WAN, VLAN, WiFi, firewalls, switches, and routers. * In-depth understanding of copper, fiber and wireless network technologies. * Ability to implement Layer 1 solutions including the ability to pull network cable/fiber, terminate, patch, test, and maintain. * Ability to rack and stack network equipment in MDF/IDFs. * Ability to configure and troubleshoot network switch stacks. * Ability to analyze and evaluate physical and wireless networks, identify issues and provide solutions to ensure networks are operating efficiently. * Self-starter with strong time management skills. * Ability to support several projects simultaneously from design to implementation to operations. * Ability to communicate technical information to other technical team members. * Ability to communicate with coworkers and stakeholders who may not have technical knowledge. * Excellent customer service skills. * Understanding of IP telephony systems and protocols (e.g., SIP, H.323, MS Teams, Call Manager). * Experience in designing and managing VoIP solutions, including integration with traditional telephony systems and cloud telephony systems. Your Team The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). Supplemental Information The Process The selection process will include an examination and conduct a background investigation prior to appointment which includes a Public Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.

Michael Baker International is seeking a skilled Traffic Signal & ITS Systems Integration Specialist to join our growing team in Santa Ana, CA. This role is essential in supporting traffic signal and Intelligent Transportation System (ITS) projects across multiple jurisdictions. You'll lead efforts in system integration, troubleshooting, and upgrades for traffic signal communications and control systems, while collaborating with local agencies and Caltrans to improve regional mobility. You'll also play a key role in mentoring staff and supporting team development. RESPONSIBILITIES Maintain, expand, and repair traffic signal communication and control systems. Diagnose and resolve traffic flow and system issues; recommend and implement improvements. Design and integrate ITS components including CCTV cameras, fiber optics, wireless interconnect, and Ethernet-based systems. Upgrade and maintain central traffic management systems. Collaborate with city engineers, technical staff, and Caltrans on multi-jurisdictional coordination and signal timing plans. Provide system integration, signal timing, and implementation support for regional projects such as RTSSP. Install and integrate signal hardware/software with agency central systems. Deliver ongoing maintenance and support for traffic signal communications and ITS infrastructure. Supervise and mentor junior staff, providing technical guidance and training to support professional growth. Assist in developing team capabilities through knowledge sharing, training initiatives, and process improvement. Support project planning and resource allocation to ensure efficient and timely delivery of services PROFESSIONAL REQUIREMENTS 7-10 years' experience with traffic signal systems and ITS technologies. Strong troubleshooting and integration skills for complex systems. Familiarity with Caltrans standards and multi-agency coordination. Ability to work collaboratively with public agencies and technical teams. Experience with regional synchronization programs (e.g., RTSSP) preferred Hands-on expertise in upgrading central traffic management systems preferred Knowledge of serial and Ethernet-based communication systems preferred COMPENSATION The salary range for this position is $120,000-$190,000. This will be dependent on the experience and expertise of the incoming candidate. This role is also eligible for a discretionary bonus based upon corporate and individual performance BENEFITS We offer a comprehensive benefits package including: Medical, dental, vision insurance 401K Retirement Plan Health Savings Account (HSA) Flexible Spending Accounts (FSA) Life, AD&D, short-term and long-term disability Professional and personal development Generous paid time off #LI-AR1 #LI-HYBRID

Job DescriptionDescription: We are seeking an IT Specialist who provides professional, efficient technical support while maintaining a positive and service-oriented approach with end users. This role is responsible for troubleshooting hardware and software issues, assisting with user onboarding/offboarding, supporting daily IT operations, and ensuring a smooth and productive technology experience across the organization including network support. The ideal candidate is a problem-solver, excellent communicator, and self-starter with strong customer service skills. Requirements: Due to the nature of the role, this is a full-time, onsite position and does not offer remote work. ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES Provide end-user support for desktops, laptops, printers, mobile devices, and business applications. Install, configure, maintain, and repair computer hardware and software. Monitor and maintain systems and equipment, including basic server or console operations. Deliver user support, guidance, and training with a professional, customer-focused approach. Set up new workstations and handle IT onboarding/offboarding tasks. Install and support network-connected and personal computing devices. Troubleshoot and maintain printers and related hardware. Manage the Security Awareness Training program. Maintain accurate inventory of IT hardware, software, and licensing. Assist with IT procurement and coordinate with outside vendors when needed. Use the internal ticketing system to track, document, and resolve support requests. Perform other IT-related duties as assigned. EDUCATION | CERTIFICATIONS | LICENSES | TRAINING We value diverse qualifications and recognize that relevant experience and certifications can sometimes substitute for formal education; therefore, equivalent combinations of education, experience, and certifications will be considered. Bachelor's degree in information technology, Computer Science, or equivalent experience. Current CompTIA A+ certification is required. Position requires travel between three facilities: Valid CDL Required. KNOWLEDGE | SKILLS | ABILITIES Experience providing end-user technical support in a desktop support, help desk, or similar IT role, including use of ticketing and remote support tools. Strong working knowledge of Windows operating systems and Microsoft 365 applications, including Outlook, Excel, Word, Teams, SharePoint, and OneDrive. Proficiency in troubleshooting hardware, software, and peripheral devices, including desktops, laptops, printers, and mobile devices (Android and iOS); MDM familiarity preferred. Foundational knowledge of IT infrastructure and networking concepts, including Active Directory, DNS, DHCP, VPN, Group Policy, and TCP/IP. Understanding of IT security best practices, such as patching, antivirus, multi-factor authentication, access controls, and secure remote access. Strong analytical, problem-solving, and documentation skills, with the ability to work independently, collaborate with vendors, and adapt to new technologies. Excellent communication, customer service, and time-management skills, with the ability to prioritize tasks and support users in a professional manner. The Company is committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), and other applicable state and federal legislation, unless such accommodation would impose an undue hardship. We will engage in a timely, good-faith interactive process with employees to identify and determine effective reasonable accommodations. Employees who need a reasonable accommodation to perform the essential functions of the job should contact Human Resources to begin the interactive process. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations. Job Description Monitor and respond quickly to incoming requests related to IT issues Maintain computer systems and act as support if any system goes down. Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user PCs, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Qualifications 3-5 years of system admin and/or helpdesk experience Working knowledge of computer systems, PC repair, and network management Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile Understanding and appreciation for information security within systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. Additional Information All Mariners Church Staff: Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment. Attend Mariners Church. We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment: Health insurance (medical, dental and vision) 403b Retirement Saving Plan Paid vacation Paid time off to serve Discounts at the Mariners Cafe and Bookstore Tuition discount for Mariners Church Preschool Opportunity to attend ministry events and conferences Working alongside a community of supportive, like-minded believers

About Us InfoSend is a leading provider of data processing, printing, and electronic delivery solutions. We are committed to delivering secure, reliable, and efficient services to our clients. We are seeking an experienced Systems Administrator to join our IT team and play a role in maintaining our technical infrastructure and supporting our security and compliance initiatives. The Systems Administrator will support all aspects of InfoSend's IT systems, security initiatives, and compliance programs. This includes maintaining complex system environments, supporting internal and external audits, responding to client security questionnaires, and contributing to the development of policies, procedures, and employee training programs. Fully Onsite Monday-Friday 8am-5pm Medical, dental, vision, and life insurance Supplemental Insurance Flexible Spending Account 401(k) with generous company match Bonus Opportunity PTO, Sick and Holiday Pay Casual Work Environment Work-life Balance Opportunity for growth Employee Assistance Program Stability!! Key Responsibilities: Apply updates, patches, and configuration changes across systems Perform system performance tuning and automate routine tasks Analyze system logs and identify potential system issues Conduct routine system and software audits Troubleshoot and resolve reported problems Perform data backups and ensure backup integrity Respond to technical inquiries and support end users Ensure the security and stability of computer and network systems Document system configurations and maintain accurate technical documentation Maintain and monitor network infrastructure to ensure uptime Configure, add, and delete file systems Design, install, maintain, and upgrade complex operating systems and applications Direct help-desk functions, oversee problem resolution, and schedule service requests Coordinate system related activities with engineering, operations, and other departments Manage and design network and systems growth Review and evaluate hardware/software solutions and purchasing needs Research and test emerging technologies and recommend improvements Oversee contractor/vendor performance and resolve related issues Represent Systems Administration in meetings and cross-departmental initiatives Compliance & Security Review IT infrastructure and application architecture for security and compliance alignment Evaluate vendor cybersecurity policies, business continuity plans, DR plans, and SOC reports Support responses to client and prospect security questionnaires Support vendor management processes, including due diligence and annual reviews Participate in maintaining compliance with PCI, SOC 2, HIPAA, and other framewords Assist in company-wide training setup, monitoring, auditing, and management Support internal compliance auditing and propose process improvements Contribute to SOC 2 Type II, PCI, and HIPAA audit activities Assist in developing and maintaining IT security policies and employee training materials Support certification/accreditation reviews and vulnerability assessments Coordinate compliance remediation efforts and track open/closed issues Work with IT teams to address, report, and remediate vulnerability scan findings Lead short-term technical and compliance projects across multiple departments Perform other duties as assigned Qualifications Bachelor's degree in Computer Science or accredited compliance management certification Previous experience as a compliance analyst in a related field Previous experience with SOC 2 Type II audits, in-depth knowledge of industry compliance requirements and standards Effective research and professional collaboration skills Ability to manage effective training programs Exceptional communication, presentation, and interpersonal skills Advanced analytical skills Advanced knowledge of Linux environment. Expertise on Centos is a must. Experience with web and application servers like Apache Experience in using advanced scripting language such as Bash, PHP, Python or Ruby Strong information security background with System hardening, intrusion detection, and penetration testing for exploits Solid understanding of networking hardware firewall, switch and router configurations. pf Sense firewall knowledge is preferred, HP ProCurve experience is preferred Advanced knowledge of networking protocols like TCP/IP, HTTP, HTTPS, DNS, NTP, RPC, TFTP, SNMP, DHCP Knowledge of multi-site networking, such as VPNs and static routing Knowledge on Virtualization technologies like VMware vSphere and Citrix Xen Server Advanced knowledge of Windows Servers, Active Directory and Exchange Server Basic knowledge of Database administration in either MySQL, SyBase or PostgreSQL Strong knowledge of Disaster Recovery and Business Continuity best practices and their application Ability to write detailed and clear procedures and documentations that are easy to follow Knowledge of automation and monitoring tools. Icinga knowledge is preferred Experience of using version control systems such as Git/SVN/CVS is a plus VOIP phone systems experience. Asterisk or any Asterisk based distro is preferred Experience on SAN and enterprise backup systems. HP lefthand/StoreVirtual experience is preferred Salary Description $75,000-$110,000

Our manufacturing and distribution company operates five manufacturing plants, four distribution warehouses, and five sales offices. We pride ourselves that over the years, our constant has been the persistence of our Founder's original vision: To supply lumber and building material dealers with a wide selection of quality products, knowledge, responsive service, and fair prices. Over half of our employees have been here for 20+ years - a direct reflection of our company's commitment to excellence. As an IT Support Technician I, you will Provide information technology support services to the TM Cobb and Haley bros company employees, and business operations while collaborating with IT team personnel to maintain company-wide operations through installation, configuration, setup, and troubleshooting hardware, software, virtual and cloud-based systems and services. Maintain users, devices and systems inventory for the companies eight (BP, RS, SB, SC, SK, RJ, RV, CC) physical locations, as well as the hybrid/cloud service systems and tools. Provide team leader or manager input for day-to-day product or service order requirements to better support the users and company operations. Participate as a technical resource in IT Special Projects (product rollouts, migrations, maintenance, upgrades, systems updates). • Problem-solving - evaluate a problem and determine the best course of resolution based on IT department defined, and industry best practices, policies, or procedures. Utilizing knowledge, skills, and environment expertise to guide resolution. Identifying potential repeat or redundant reoccurring issues. • Communication Skills - ability to communicate at all levels from client, supervisors, managers, or senior leadership to help everyone understand the problem and activity necessary to provide resolution. Utilizing verbal and written communication skills to effectively follow up, resolve and close support issues. Collaborate with client, or departments, as well as more senior IT team members to bring resolution to end-user, or business systems issues. • Focus - ability to identify and stay focused on the core objective while wading through information gathered during the problem-solving process with clients and business. • Customer Service Skills - ability to work closely with others, patiently while often under pressure for rapid resolutions. Help clients better understand the issue, as well as the systematic process to resolve and the estimated time to completion. Duties/Responsibilities: • Install, setup and configure hybrid cloud software, hardware, networks, and peripheral equipment and services. • Troubleshoot and resolve end-user and company business operations issues quickly and effectively. • Ensure company security measures, policies and procedures are adhered to. • Maintain technical support procedures (run books) and reports. • Analyze logs to determine trends or potential issues. • Support the implementation of new solutions, services, or IT projects. • Create accounts for new users and assist with instructions for initial system setup and maintenance of passphrase and security best practices. • Test and evaluate technology. • Provide insight into IT technical requirements. • Repair and/or replace equipment (physical and virtual) as necessary. Education: • Associate degree, or specific expertise certifications in current technologies with a focus on computer information systems, information technology, computer science or engineering or 1+ years in a technical support role. Technical Skills & Qualifications: • Excellent customer support and relationship building skills. • Excellent problem solving and analytical skills. • Strong load balancing and organizational skills • Basic networking systems understanding (routers, switches, firewalls, DHCP, DNS, TCP/IP) • Basic cloud concepts understanding (IaaS, SaaS, PaaS, DBaaS, BaaS) • Strong Windows 10 or higher Operating System experience • Basic Windows Server Operating System experience • MS Azure experience • MS 365 experience • Excellent computer hardware and software installation and troubleshooting experience. • Familiarity with Virtualization technology (VMware vCenter, Hyper-V, KVM or other) • Basic understanding database systems (MS SQL) Preferred qualifications: • 1 years of experience with Windows Operating System and MS Azure Cloud (Hybrid) • 1 years of IT Support experience • Organized and able to prioritize work. • Sound written and verbal communication skills necessary to effectively interface with all levels of leadership. • Experienced working with different operating systems (Windows, Linux, MacOS), hardware (physical and virtual) and network systems • Desired experience with Windows Systems Administration, Active Directory, DHCP & DNS • Certification in Microsoft, Linux, Cisco, VMware, Dell, etc. • Experience in technical support, desktop support, or a similar role Benefits: • 401(k) • Dental Insurance • Employee Discount • Flexible Spending Account • Health Insurance • Life Insurance • Paid Time Off • Vision Insurance Work Location: In person T.M. Cobb / Haley Brothers, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recurring, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)

Job Title Sr. IT Business Applications Specialist Travel No Job Purpose In the role of Sr. IT Business Applications Specialist, you will oversee the system administration aspects of the business applications that are used by the company. Primary functions will include day to day application administration activities, application performance tuning and maintenance (service packs and upgrades), user provisioning, application support, and segregation of duties reporting. The role will also play a supporting role with both cross-functional, project-based initiatives and implementations of new functionality related to IT Business Applications. Key Responsibilities Administer systems supported by the IT Business Applications. These systems include both proprietary and commercial. Manage end users issues and education requests Maintain system metrics to track trends in usage and data integrity Identify usage problems and craft functional (for end users) and technical communication plans to remedy issues Review, establish and maintain complex user roles, security, profiles, workflow rules, etc. Work with management in analyzing problems, providing solutions, or recommending corrective action and implementing solutions Work with vendor partners and design optimal solutions for integration and complex functionality Work with internal key-stakeholders to take advantage of all that our systems offer Experience with IT change control processes Must possess outstanding customer service skills Must possess excellent analytical and problem-solving skills working with/resolving both user and technical issues Must be able to work independently, with minimal supervision, or as part of a team, under tight timeframes While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Qualifications 4-6 years of experience functioning as an administrator/developer Other Responsibilities Excellent verbal and written communication skills to provide training and one on one support end users Excellent documentation skills Ability to multitask with multiple projects and helpdesk requests. Skills and Knowledge Required BS/BA required or equivalent experience Large implementations with over 400+ users in a global environment is a plus Experience with Licensing applications and process is a plus Experience with web applications such as IIS and Apache is a plus SharePoint Experience (Enterprise Portal) is a plus Understanding of Powershell and DB scripting is a plus Kofax, Inc. is an Equal Opportunity Employer M/F/Disability/Vets

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. Job Type: Full-time; Non-Exempt Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available to work evenings, holidays, and weekends. Work Setting: In-person Work Location: Azusa, CA Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations. Summary of Functions: The IT Specialist is responsible for managing IT purchasing, renewals, invoicing, and vendor relations to ensure uninterrupted services and cost efficiency for the organization. This role serves as the primary point of contact for IT-related procurement, expense management, and financial reporting, while also supporting account management for hospital EMR systems. The position requires strong organizational and vendor negotiation skills, accuracy in handling financial processes, and the ability to leverage technology (such as ITSM) to streamline workflows, track assets, and automate renewals. Duties and Responsibilities: Procurement, Invoicing, and Vendor Management 1. Manage IT purchasing requests, including procurement of hardware, software, and office/facility supplies. 2. Track and process all IT and departmental renewals to ensure continuity of services. 3. Negotiate with vendors to secure good pricing, discounts, and contract terms, generating cost savings. 4. Maintain and oversee expense reports across multiple departments (IT, facilities, office administration, etc.). 5. Conduct monthly credit card reconciliation meetings to accelerate approval processes. 6. Resolve vendor disputes and secure refunds/credits as needed. 7. Collaborate with Finance to ensure accurate and timely submission of invoices, purchase orders, and supporting documentation. 8. Manage software asset inventory to track IT renewals and costs using systems such as ITSM. 9. Maintain accurate records of all invoices, purchase orders, and vendor agreements. Health Informatics/EMR Support 1. Assist with the creation and maintenance of EMR accounts across multiple hospital systems. 2. Track and prepare EMR account batch submissions for timely provisioning. 3. Document EMR-related workflows and support staff responsiveness tracking. 4. Collaborate with clinical and IT staff to resolve access issues and ensure compliance with hospital requirements. 5. Coordinate follow-ups on pending items and escalate to leadership as needed Secondary Job Functions: (Although the following job functions have been identified as “secondary”, any employee capable of performing the “secondary” job functions is expected to do so.) 1. Dedicated to the mission of OneLegacy and serving its Donor Families. 2. Maintain a neat and organized workstation and environment. 3. Attend department meetings and participate on committees as needed. 4. Pursue professional growth and development through training and continuing education. 5. Handle confidential donor, hospital, and vendor information with discretion and integrity. Skills and Abilities 1. Strong vendor negotiation, procurement, and cost management skills. 2. Proficiency in invoice management, purchase order systems, and financial documentation. 3. Excellent organizational and analytical skills, with the ability to manage multiple priorities. 4. Proficient in Microsoft Office Suite. 5. Strong interpersonal and communication skills for collaboration with vendors, finance, and internal stakeholders. 6. Proactive problem solver who can independently identify and implement process improvements. 7. Ability to work in a fast-paced environment and adapt to shifting priorities. Physical Environment/Working Conditions: Location: Primarily Azusa Corporate; occasional travel to Bakersfield, Redlands, Orange, and hospital facilities as needed. All OneLegacy buildings are non-smoking facilities. Travel: The Information Technology Specialist is occasionally required to travel by personal auto or air to meeting sites and other locations. Work Hours: Performs a forty-hour workweek as determined by assigned shift. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required. Job Qualifications: Education: Bachelor's degree (BS) in Business, Finance, Supply Chain, or related field preferred. Experience: Minimum 2 years of experience in procurement, vendor management, purchasing, or finance support. Experience in managing invoices, renewals, and vendor negotiations required. Exposure to healthcare, EMR system, or IT asset management is a plus, but not required. Skills: Proficient knowledge in MS Excel, Word, PowerPoint, Internet Explorer, Microsoft Windows, and Snag It programs. License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance based on California minimum insurance coverage standards. Equipment: Reliable automotive transportation required. Salary Range: $61,700 - $84,400 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness

Job DescriptionDescription: About Us InfoSend is a leading provider of data processing, printing, and electronic delivery solutions. We are committed to delivering secure, reliable, and efficient services to our clients. We are seeking an experienced Systems Administrator to join our IT team and play a role in maintaining our technical infrastructure and supporting our security and compliance initiatives. The Systems Administrator will support all aspects of InfoSend's IT systems, security initiatives, and compliance programs. This includes maintaining complex system environments, supporting internal and external audits, responding to client security questionnaires, and contributing to the development of policies, procedures, and employee training programs. Fully Onsite Monday-Friday 8am-5pm Medical, dental, vision, and life insurance Supplemental Insurance Flexible Spending Account 401(k) with generous company match Bonus Opportunity PTO, Sick and Holiday Pay Casual Work Environment Work-life Balance Opportunity for growth Employee Assistance Program Stability!! Key Responsibilities: Apply updates, patches, and configuration changes across systems Perform system performance tuning and automate routine tasks Analyze system logs and identify potential system issues Conduct routine system and software audits Troubleshoot and resolve reported problems Perform data backups and ensure backup integrity Respond to technical inquiries and support end users Ensure the security and stability of computer and network systems Document system configurations and maintain accurate technical documentation Maintain and monitor network infrastructure to ensure uptime Configure, add, and delete file systems Design, install, maintain, and upgrade complex operating systems and applications Direct help-desk functions, oversee problem resolution, and schedule service requests Coordinate system related activities with engineering, operations, and other departments Manage and design network and systems growth Review and evaluate hardware/software solutions and purchasing needs Research and test emerging technologies and recommend improvements Oversee contractor/vendor performance and resolve related issues Represent Systems Administration in meetings and cross-departmental initiatives Compliance & Security Review IT infrastructure and application architecture for security and compliance alignment Evaluate vendor cybersecurity policies, business continuity plans, DR plans, and SOC reports Support responses to client and prospect security questionnaires Support vendor management processes, including due diligence and annual reviews Participate in maintaining compliance with PCI, SOC 2, HIPAA, and other framewords Assist in company-wide training setup, monitoring, auditing, and management Support internal compliance auditing and propose process improvements Contribute to SOC 2 Type II, PCI, and HIPAA audit activities Assist in developing and maintaining IT security policies and employee training materials Support certification/accreditation reviews and vulnerability assessments Coordinate compliance remediation efforts and track open/closed issues Work with IT teams to address, report, and remediate vulnerability scan findings Lead short-term technical and compliance projects across multiple departments Perform other duties as assigned Qualifications Bachelor's degree in Computer Science or accredited compliance management certification Previous experience as a compliance analyst in a related field Previous experience with SOC 2 Type II audits, in-depth knowledge of industry compliance requirements and standards Effective research and professional collaboration skills Ability to manage effective training programs Exceptional communication, presentation, and interpersonal skills Advanced analytical skills Advanced knowledge of Linux environment. Expertise on Centos is a must. Experience with web and application servers like Apache Experience in using advanced scripting language such as Bash, PHP, Python or Ruby Strong information security background with System hardening, intrusion detection, and penetration testing for exploits Solid understanding of networking hardware firewall, switch and router configurations. pf Sense firewall knowledge is preferred, HP ProCurve experience is preferred Advanced knowledge of networking protocols like TCP/IP, HTTP, HTTPS, DNS, NTP, RPC, TFTP, SNMP, DHCP Knowledge of multi-site networking, such as VPNs and static routing Knowledge on Virtualization technologies like VMware vSphere and Citrix Xen Server Advanced knowledge of Windows Servers, Active Directory and Exchange Server Basic knowledge of Database administration in either MySQL, SyBase or PostgreSQL Strong knowledge of Disaster Recovery and Business Continuity best practices and their application Ability to write detailed and clear procedures and documentations that are easy to follow Knowledge of automation and monitoring tools. Icinga knowledge is preferred Experience of using version control systems such as Git/SVN/CVS is a plus VOIP phone systems experience. Asterisk or any Asterisk based distro is preferred Experience on SAN and enterprise backup systems. HP lefthand/StoreVirtual experience is preferred Requirements: