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  • Information Technology Professional (IT Support) (Akron)

    Us Navy 4.0company rating

    Information technology professional job in Akron, OH

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $73k-103k yearly est. 2d ago
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  • PC Board Technician

    Lincoln Electric 4.6company rating

    Information technology professional job in Euclid, OH

    Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding ExpertTM for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Euclid - 22801 Req ID: 27882 Purpose To provide technical and process support for PC Board manufacturing operations. Job Duties and Responsibilities Provides technical and process support related to PC Board production, prototype, and process development. Uses schematics, diagrams, written and verbal descriptions or defined plans to perform testing and troubleshooting on electronic or mechanical components, equipment or systems. Gathers, maintains, formats, compiles and manipulates technical data using established formulae and procedures and performs detailed mathematical calculations. Address concerns reported through employee suggestion and near-miss systems. Encouraged to initiate changes for continuous product and process improvement. Basic Requirements Minimum of a high school education or GED is required. Minimum 5 years of work experience or Associate Degree in related field. Rotational availability between 1st and 2nd shift is preferred. Has full proficiency in a range of technical processes or procedures (or deep skills in a single area) through job-related training and considerable work experience Completes a variety of atypical assignments Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments Works with a limited degree of supervision, with oversight focused only on complex new assignments Acts as an informal resource for colleagues with less experience Effective written and oral communication skills. Strong desire to take ownership and drive results. Ability to analyze data to drive decision making. Good organizational skills and computer skills. Proficient in the use of MS Office including but not limited to Word, Excel, PowerPoint. On an as needed basis, train, assist and observe other department personnel (as qualified) on the department equipment and/or process for improvements such as but not limited to safety, quality, ISO 14001 & 45001 and manufacturing proficiency/efficiency. Environmental Health & Safety (EHS) Understand the Company's EHS Policy and how it relates to this job. Be aware of OSHA and EPA laws and regulations as well as the Company's Plant Rules and Regulations that pertain to this job. Work in a safe manner and observe all company EHS and JHA procedures. Follow safe equipment operating procedures and only operate equipment when guards are in place and in good condition. Know that the company EHS procedures are contained in reference books such as SSW Specifications, Plant Rules and Regulations. Safety Data Sheets are stored electronically and available 24/7. In an emergency SDS may be accessed at Security. Immediately notify the Supervisor if there is any safety hazard, any equipment not operating correctly, or if there are any questions regarding EHS and JHA procedures. Personal Protective Equipment: See Department PPE Chart Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
    $45k-57k yearly est. 2d ago
  • Entry Level Healthcare IT Analyst

    Optimum Healthcare It 4.3company rating

    Information technology professional job in Cleveland, OH

    Start Your Career in Healthcare Information Technology Today! Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry. Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst. Healthcare IT Analyst Job Responsibilities: · The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications. · This position will implement, administer, and support assigned systems under the guidance of senior members of the team. · The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations. · Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations. · Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system. · Develop, document, and revise system design procedures, test procedures, and quality standards. · Expand or modify the system to serve new purposes or improve workflows. · Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution. · Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments. · Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services. Requirements: · Bachelor's Degree · US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees) · Excellent communication skills (verbal and written) · Ability to exercise tact and good interpersonal skills · Superb analytical and time management skills required · Self-starter, self-motivated, high level of initiative · Result-focused, ability to solve complex problems and resolve conflicts in a timely manner · Internships or research project work are highly desired in a healthcare setting · Understanding of how data works and looks, coming from different formats, is preferred · Ability to travel during the training program if necessary
    $65k-88k yearly est. 2d ago
  • IT Support/Level One Help Desk-onsite

    Hiretech Group 3.5company rating

    Information technology professional job in Bedford, OH

    IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-65k yearly est. 6d ago
  • IT Data Analytics Intern

    Oatey 4.3company rating

    Information technology professional job in Cleveland, OH

    20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America **Why Oatey?** Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, Oatey Canada, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry. **2026 Oatey Summer Internship Program - The Oatey Intern Experience** Interested in an internship with challenging projects, high visibility, professional networking, development, and fun? Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. * Based on outstanding performance and organizational needs **What we're looking for...** The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. **Oatey offers a vigorous program that includes:** Learning and Development - Peer Mentoring - Challenging Team Projects - Community Involvement **IT Analytics Intern Position Summary:** Under the general supervision of senior IT leadership, the intern will complete a variety of assignments to support modern analytics at Oatey to include ingestion of new data sources, creating new data pipelines and transformations, creating new reporting views in SQL, working alongside business teams in the creation of Power BI reports and dashboards, and further improving the overall analytics community with new training content and documentation. These assignments will make a positive contribution to Oatey as well as provide the student with "hands-on" work experience. **Expectations & Accountabilities...** + Responsible for the creation of at least one Power BI dashboard addressing a complex business analytics requirement. This may include new data sources, additional data transformations, and building out the necessary visualizations. + Replace the legacy Tableau dashboard for our Service Desk with a new one created with Power BI, enhance and extend the capabilities beyond current features. + Work alongside the analytics team in addressing the analytics backlog of requests, enhancements and improvements to the reporting environment. + Create new training materials; short to-do videos, data lineage documentation, quick reference guides, and other artifacts as required. + Based on level of experience and skill, may be leveraged to do more complex data analysis and modeling to build out predictive analytics. + Depending on progress, may be requested to explore the geo-spatial analysis and capabilities in Power BI to meet market analysis requests. + Other duties as assigned. **What you'll need to be successful...** + **Education and Certification:** Pursuing BA/BS in Information Technology & Business or equivalent/related degree. + **Year** : Junior or Senior + **GPA** : 3.0 or greater + Self-starter with an inquisitive mindset + Structured and analytical thinking + Demonstrated high initiative + Experience with Structured Query Language (SQL) and Power BI + Familiarity with statistical modeling or other data science practices + Excellent written and oral communication skills **Compensation Range for the Position:** $20.00 USDHourly **Target Cash Profit Sharing for the Position:** N/A _Offer amount determined by experience and review of internal talent._ **Equal Opportunity Employer** The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law. At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey!
    $20 hourly 60d+ ago
  • Computer Field Tech Position- Bedford Heights OH

    BC Tech Pro 4.2company rating

    Information technology professional job in Bedford, OH

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • desktop support

    Artech Information System 4.8company rating

    Information technology professional job in Avon, OH

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description POSITION:DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years · PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized and professional. · Experience in medical technology support a plus as well. Location: Avon OH, Euclid OH to Akron OH to Wooster OH. Etc Additional Information For more information, Please contact Shubham ************
    $46k-61k yearly est. 60d+ ago
  • IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC)

    Department of Defense

    Information technology professional job in Cleveland, OH

    Apply IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE, ENTERPRISE SERVICES, CLOUD PROJECT MGMT OFC, ZTAJ Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Overview Help Accepting applications Open & closing dates 01/08/2026 to 01/22/2026 Salary $107,428 to - $144,481 per year Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-ML-12858136-26 Control number 853664500 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US Citizens. Duties Help * Manages the cloud computing architecture for DFAS which includes the front-end platforms, servers, storage, databases, software, delivery, networks required to manage cloud storage. * Conducts complex research and continuous validation of rapidly-evolving cloud technologies to develop enterprise-wide strategies, techniques and procedures for all DFAS cloud-based application. * Plans, organizes, and determine scope and depth of system(s) and controls which are largely undefined. * Provides expert input in the development of contract language to ensure system, network, and operational security requirements are met. Requirements Help Conditions of employment * U.S. Citizenship or National * Suitable for Federal Employment * Registered for Selective Service (if applicable) * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as the Subject Matter Expert for hardware, software, storage and backups ran and created on UNIX systems; including experience with Continuity of Operations (COOP) as it relates to UNIX systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. We may use this announcement to fill additional vacancies within 90 days of the closing date. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses WILL be paid. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 year probationary period during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest. * This position is exempt from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. * Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Males born after 12-31-59 must be registered or be exempt from Selective Service (see ******************** * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement. DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. Click 'Apply Online' to create an account or log in to your existing USAJOBS account. 1. Follow the prompts to complete the application and upload required documents. 2. Please ensure you click the Submit My Answers button to submit your application. 3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $107.4k-144.5k yearly 15d ago
  • IT Technical Support Specialist

    World Group 4.3company rating

    Information technology professional job in Rocky River, OH

    World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We're growing - join our World Group family today! World Group | Our Culture: ******************************************* World Group | About: *************************** About This Role: World Group is currently looking for a systematic and collaborative person to join our family as an IT Technical Support Specialist for our Corporate Headquarters located in Rocky River, OH! The IT Technical Support Specialist provides technical support to end users by researching and answering questions, troubleshooting problems and maintaining workstation. Does this sound like you or fit your experience? Get in touch with us by applying here. Duties and Responsibilities Provides answers to clients by identifying problems, researching answers and guiding client through corrective steps. Creating and Maintaining user accounts in an Active Directory hybrid environment Enrolling Users, Updating and Maintaining MDM profiles within Workspace ONE. Troubleshooting and assisting end users within Horizon VDI Environment. Directing employees on how to setup company workstations or physically setting them up. Setting up (Laptops with docking stations and dual monitor setups) Troubleshooting and configuring company printers (print server). Maintaining and updating location access withing Brivo. Qualificitions Problem Solving Skills 2+ Years of Help Desk Experience Excellent Verbal Communication Skills Microsoft Operating Systems Phone Skills Excellent Customer Service Skills Quality Focus PC Proficiency System Administration is preferred, but not required. Education High School Diploma or GED required Bachelor's Degree preferred Working Conditions Normal office working conditions with low noise level in an open environment Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job. Regularly required to talk and hear Ability to sit for extended periods of time Ability to perform desk-based tasks Benefits/Perks: Competitive compensation Benefits package: Medical, Prescription, Dental, Vision Life, AD&D, & Disability insurance Employee Assistance Program Financial planning 401(k) plan with up to 6% company match Paid Time Off Professional development & growth opportunities Tuition assistance Casual dress code Flexible work arrangements Bonus Eligibility
    $31k-50k yearly est. 2d ago
  • Infrastructure Technician

    C&K Industrial Services 3.6company rating

    Information technology professional job in Cleveland, OH

    Join the C&K Industrial Services Team as an Infrastructure Technician! Are you ready to make a difference in the community by helping keep cities and municipalities safe and efficient? C&K Industrial Services is seeking dedicated Infrastructure Technicians to support our Infrastructure division. If you are committed to professional excellence, we want you on our team! About Us: At C&K Industrial Services, we pride ourselves on our advanced fleet of vacuum trucks, combination vehicles, water blasters, and other heavy equipment. We specialize in a variety of challenging projects, including industrial facility shutdowns, emergency responses, and site remediation. We're looking for team players who value safety, collaboration, and career advancement. At C&K, we believe in teamwork above all. As an Industrial Operator, you'll be part of a collaborative environment where everyone plays a vital role in the success of each project. You will be valued not only for your driving skills but also for your hands-on contributions to the team's work. About the Role: As an Infrastructure Technician, you'll work on essential projects for municipalities, cleaning and inspecting sewer systems, pipelines, and storm drains. You'll operate specialized equipment, including CCTV cameras, water jet equipment to map and clean the pipelines, ensuring they meet industry standards. This role involves working both in the field and underground, in potentially challenging environments, with an emphasis on safety and professionalism. Your key responsibilities include: Equipment Mobilization: Safely transport, set up, and operate equipment for pipeline cleaning and inspections at job sites. Mainline & Lateral Operations: Operate "mainline" and "lateral" cleaning equipment for small and large diameter pipes, ensuring cleaning meets contracted standards. CCTV Operations: Lower and raise cameras into manholes for pipeline inspection, ensuring accurate footage for mapping and analysis. Sewer System Work: Enter sewer systems to perform cleaning and inspections, following all safety guidelines and best practices. Professional Interactions: Represent C&K Industrial Services with professionalism when interacting with engineering firms, city representatives, and homeowners. Traffic Control & Site Preparation: Assist in site preparation and traffic control to ensure a safe working environment. Who You Are: We're looking for dedicated, safety-conscious individuals who: Team Player: Ability to work effectively in teams, especially when lifting and moving heavy equipment. Safety Focused: A strong understanding of safety procedures and a commitment to following all guidelines. Adaptability: Willingness to work in various weather conditions, including on job sites that may involve heights and confined spaces. Take pride in their work and hold themselves to high standards of professionalism, especially when interacting with the public. Are physically capable of handling tasks in varied environments, including underground sewer systems. This will require you to enter confined spaces. Qualifications: Valid Driver's License with a clean driving record. Ability to obtain and maintain a valid DOT medical card. Comfortable working in varied weather conditions (heat, cold, and rain). Experience with traffic control or site preparation is a plus. Ability to read and interpret maps and blueprints. Physically able to wear personal protective equipment (PPE) and routinely lift 50+ lbs. Experience with CCTV pipeline inspections is a plus but not required. What We Offer: Competitive Salary: With an increase after 90 days, based on performance. Benefits: Paid time off (PTO) after 90 days, 401(k) with employer match, comprehensive health coverage (medical, dental, and vision), life insurance, AD&D, short-term disability, and an employee assistance program. Training & Career Growth: Ongoing training in safety, equipment operation, and new technologies. Opportunities to move into leadership roles and advance your skills in equipment and operations. Paid Time Off: PTO after 90 days. Uniforms Provided: For a professional look and safety. Safety Gear Provided: Hard hat, respirator, gloves, harness, and hearing protection. Steel-toed boots are required, but we also offer a safety boot reimbursement program Per Diem for Travel: If you're assigned to out-of-town projects, we offer per diem support. Travel: Year-round local work with occasional overnight travel. Work Schedule: C&K operates year-round with work that can involve varying hours, including occasional weekend and evening shifts depending on project schedules. Our flexible, 24/7 operations mean that Technicians are given daily schedules with consistent work. If you're ready to apply your skills to a vital role that helps improve the infrastructure of our communities, join the C&K Industrial Services team and make a difference! Note: This job description provides a general overview of the primary responsibilities and may evolve based on business needs. We comply with Federal DOT regulations; therefore, any use of marijuana, medical or recreational, is not acceptable under our drug-free workplace program.
    $88k-134k yearly est. 60d+ ago
  • IT Engineer 3 - Database Administrator

    Case Western Reserve University 4.0company rating

    Information technology professional job in Cleveland, OH

    Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $76,725 and $97,057, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE Working under limited supervision as a member of the Cloud Services team, accountable for the planning, developing, and configuring of the University's Oracle and Microsoft SQL databases that support enterprise applications. These databases will reside on campus or in the Cloud, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. This position provides service through monitoring and troubleshooting the performance, integrity, and security of the enterprise databases. Ensures that good security policies and practices are followed for regulated data, such as student, patient, and research data. This position works with all departments within Case Western Reserve University to understand business needs in order to coordinate the installation, migration or updating of the enterprise databases, collaborate on common service requirements, and research and resolve performance problems. ESSENTIAL FUNCTIONS * Identify database requirements by interviewing customers and by evaluating new or existing applications. Propose solutions for updating or implementing databases that support these applications. (20%) * Recommend solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications. (15%) * Propose and recommend technical specifications for applications to be upgraded or implemented. Coordinate installation requirements with project manager, system owner, and/or third-party vendor. (15%) * Prepare project plans and project schedules for new installations and new releases using established project processes. (10%) * Implement database solutions based on business requirements and technical specifications. (10%) * Maintain database performance by calculating optimum values for database parameters and installing new releases of Oracle and Microsoft SQL Server. (10%) NONESSENTIAL FUNCTIONS * Establish standards for consistent Oracle and Microsoft SQL Server database application development, security and performance, including testing guidelines and conditions. (5%) * Support database functions by designing and coding database utilities. (5%) * Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. (5%) * Ensure University monitoring solution monitors availability and performance of all Enterprise Database systems and alerts appropriate personnel when availability or performance does not meet the required levels of service. Maintain service key-performance indicators (KPIs) and metrics to report to Utech leadership and campus community. (4%) * Perform other duties as assigned. (1%) CONTACTS Department: Supervisor will review goals, accomplishments, and overall team performance at key stages. Daily contact with Cloud Services teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Daily/weekly contact with developers, engineers, managers to maintain workflow. University: Daily contact with project teams to tackle a variety of issues collaboratively and negotiate any shadow issues that may arise to resolve problems effectively. Regular contact with project sponsors to review project timeline, key milestones, and outstanding issues. Regular contact with stakeholders and internal constituents to facilitate and promote joint action and cooperation to achieve results. External: Daily/weekly contact with hosted vendors and other third-party vendors as needed. Moderate contact with vendors, contractors, and other external representatives to investigate new and future products and services. Students: No contact with students. SUPERVISORY RESPONSIBILITIES No supervisory responsibility. QUALIFICATIONS Experience: 3 to 5 years of related experience, preferably with Oracle database and Microsoft SQL database programming, server management and technical infrastructure experience. Education: Bachelor's degree in computer science or a related field. REQUIRED SKILLS * Under limited supervision, develop, design, implement, maintain and report on total projects including a large range of services * Demonstrate thorough knowledge of database theory, design principles, and development methodologies, including data modeling, data flow, and entity relationship analysis. * Demonstrate thorough knowledge of database configuration, database performance tuning, backup methodologies, and database security. * Broad architectural awareness of customer applications, not only understanding database aspects (e.g., metrics, DB parameters etc.) but also with ability to triage issues in an end-to-end manner aware of how web, application and caching tiers impact database performance and availability. * Coding skills in the procedural language for at least one database engine is necessary (PL/SQL etc.) * Familiarity with Amazon Web Services, Microsoft Azure or Google Cloud Platform including RDS and/or Cloud Computing. * Technical project management support for technical cross-functional projects and is assigned to projects with significant scope, complexity, size, impact, budget, and/or project team size. Projects are varied in nature and have a significant impact on organization. * Demonstrate thorough understanding of the Software Development Life Cycle (SDLC) and utilize the ability to lead efforts in implementing life cycle practices. * Standard PC software packages, including word processing, spreadsheet, database, and flowcharting. * Demonstrate principles and practices of sound business communications with the ability to communicate complex material in ways customers can understand. * Ability to actively listen; responsive to verbal and non-verbal clues. (Listening Skills) * Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action. Ability to identify various types of problems along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions (Analytical and Problem-Solving Skills). * Ability to respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite, and readily understood. (Tact and Diplomacy Skill) * Ability to develop in-depth understanding of client needs in order to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience. (Customer Focus Skill) * Consistently models high standards of honesty, integrity, trust, openness, and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters. (Ethic/Integrity Skills) * Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met. (Dependability and Reliability Skill) * Ability to be flexible in order to meet the constant changing scope and needs of the department, division and customers being served. Ability to work in a fast-paced environment while managing multiple projects. Ability to optimize the use of time and resources to achieve the desired results; effectively plans and organizes work to minimize crises; prioritizes appropriately. (Planning and Organization Skills) * Ability to work with technologies for which little or no documentation or precedence exists. Commitment to self-motivated lifelong learning. (Explorative Attitude) * May oversee engineering, design, implementation and deployment of core technical services projects. * May include supervision and team leadership of core technical services projects. May direct the work of student employees * May be a junior technical architect with responsibilities for: Making recommendations for core infrastructure improvements. * Working with vendors and contractors to design, develop project initiation activities, including core technical implementation of those designs. * Engagement with senior colleagues (architect, senior architect) on advanced project activities with or without any direct management * Demonstrated history of successful support, education, and advocacy for all faculty and staff aligned with the values, mission, and messaging of the university, while adhering to the policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors, and customers face to face. * Willingness to learn and work with artificial intelligence (AI) tools and technologies. WORKING CONDITIONS Office and computer room environment. This position has the potential to access secure and sensitive personal information. May require working off hours to appropriately evaluate all conditions. The employee may be required to carry a cellphone during and after their normal work hours, including weekends, to address after-hours emergencies. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer, mouse, and a printer. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis. .
    $76.7k-97.1k yearly 14d ago
  • Waste Water Application Specialist

    Tidal Vision

    Information technology professional job in Avon Lake, OH

    JOB TITLE: Waste Water Application Specialist REPORTS TO: Director of Tidal Clear™ STATUS: Full time, exempt SALARY RANGE: $125,000-$140,000/year based on interview outcome and qualifications BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays About Tidal Vision: We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development. About Tidal Vision's Unique Work Culture: Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization. Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision. JOB SUMMARY: The Waste Water Application Specialist will provide routine to complex field support for our water treatment solutions at customer sites and remotely. This position will be responsible for understanding customers' needs, determining the proper solution, and delivering configured products and systems that meet the customer's needs. The technical application specialist will have extensive conversations with end users and suppliers, to determine what success looks like for them and ultimately what value we can add for them. This role will work very closely with R&D/product development departments. This role will also be responsible for educating our sales team, our customers and other application specialists about the gained knowledge. Essential Job Functions: Determine customer's needs and priorities (carbon footprint, dosing, product price, transport cost, sludge use/disposal...) and show the value our products can bring to them and/or their customers. Travel to customer sites to provide product testing/troubleshooting and training on how to use our products effectively. Respond to on-demand technical services. Work closely with sales and R&D to provide insight into and training on applications/dosage rates and new service opportunities. Act as an internal escalation point for advanced customer related issues, for wastewater. Primary resource for product and application questions received by Customer Service. Produce case studies for internal and external use (white papers) based on the results of your own work and your collaboration with sales and the R&D department. Support the divisional sales team in responses to customer's requests and developing project solutions. The technical application specialist will gather data to assist with product development, marketing, and commercial strategy for specific products. Responsible for learning and understanding all of the products available to our customers to understand technology and benefits to recommend the best product for customer applications. Responsible for educating our sales team, our customers and other application specialists about our products and how to use them efficiently. Share knowledge and findings with the different teams and maintain high levels of communication and collaboration. Collaborate with the operations team, plant managers, and all laboratory personnel, as well as business leaders. Attend conferences and present our products and technology. Travel 50-60%. Qualifications: 5 years water treatment experience (industrial process water, Industrial wastewater, municipal potable water, municipal wastewater, surface water) or specialty chemical industry experience. Working knowledge of equipment and chemistry used in the water treatment. Highly analytical and able to translate findings from customer interactions into actionable steps to increase business development. Exceptional interpersonal skills. Able to communicate effectively with all teams in the organization while putting the customer first. A technical degree is preferred but not required for hiring. Licensing & Special Requirements: Driver's license and proof of insurance required by time of hire. The incumbent is subject to a background check.Travel (50-60% within given territory). WORKING CONDITIONS & PHYSICAL REQUIREMENTS Most of the work is performed at customer sites. This may include but is not limited to; wastewater treatment plants, processing areas, manufacturing sites, production sites, and more. Incumbent must be able to follow all safety standards at all sites and be able to stand, bend, sit, walk, for long periods of time. When not at customer sites, work can be completed remotely, in an office setting. Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
    $125k-140k yearly 60d+ ago
  • Information Technology (IT) Service Manager

    Spirol Shim Division 4.1company rating

    Information technology professional job in Stow, OH

    Job Description Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced IT Service Manager who values exceptional service and responsiveness to join our team. This role is 100% on site. As the IT Service Manager for SPIROL you will: Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently. Manage all aspects of day-to-day IT infrastructure operations, documenting and managing internal and third-party vendor escalations. Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team. Manage, maintain and drive improvements in the service desk software platform to ensure highly responsive and efficient IT request capture and processing. Define and implement continuous improvement initiatives within cybersecurity program standards, revising and updating policies in accordance with emerging industry standards. The successful candidate should have: Bachelor's Degree in Information Technology or Computer Science. 8-10 years of progressive experience in an IT function, with 3-5 years in a management role. Relevant professional certifications, such as ITSM, ITIL, COBIT 5, CompTIA, CAPM, and/or commensurate work experience working in a controlled IT environment. Demonstrated independence and leadership in building out IT activities and documenting associated procedures supporting IT policy. Experience managing helpdesk functions, network engineering, and/or other IT professionals. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Job Posted by ApplicantPro
    $102k-128k yearly est. 4d ago
  • IT Procurement Specialist

    Crosscountry Mortgage 4.1company rating

    Information technology professional job in Cleveland, OH

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The IT Procurement Specialist manages the full procurement lifecycle for IT goods and services, including sourcing, renewals, and approvals. This role is responsible for evaluating vendor proposals, pricing, service levels, and contract terms to ensure optimal value and risk mitigation. The IT Procurement Specialist reviews existing tools and vendor offerings to identify opportunities for consolidation, cost savings, and operational efficiency. Job Responsibilities: Manage the full procurement lifecycle for IT goods and services including sourcing, renewals, and approvals. Evaluate vendor proposals, pricing, service levels, and terms to ensure maximum value and risk mitigation. Track and manage IT asset lifecycle (hardware, software licenses, SaaS renewals). Monitor technology spend against budget and provide forecasting and reporting on upcoming renewals or cost changes. Ensure procurement policies are followed and help improve processes and workflow. Evaluate current tools, subscriptions, and vendor offerings to determine whether services already exist within the organization. Conduct spend and usage analysis to identify redundant software of overlapping functionality across vendors or departments. Rationalize and consolidate vendors when feasible to reduce spend, complexity, and operational risk. Qualifications and Skills: Bachelor's Degree. 2+ years of experience in IT procurement or vendor management. Experience in the mortgage industry, preferred. Experience in technology purchasing, preferred. Highly organized, efficient, and detail oriented. Skilled in interpreting contract language, including termination clauses, licensing terms, and renewal structures. Excellent analytical skills to compare vendor offerings and evaluate redundancy. Excellent customer service skills, with a commitment to meeting the expectations and requirements of internal teams and external customers. Proficient in Microsoft Office Suite. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $87k-117k yearly est. Auto-Apply 50d ago
  • IT Vendor Management Specialist

    Insight Global

    Information technology professional job in Cleveland, OH

    Insight Global is seeking an IT Vendor Management specialist to work at one of our top clients that is a fortune 250 company. This person is going to be responsible for a large enterprise company with 100-150 million in vendor spend. In addition, they will be supporting roughly 400 million in total IT spend. This person is going to be organizing where the total costs are being spent across vendors. They will be responsible for collecting and reporting, contact negotiations, and contract management. This person will be supporting the sourcing, contract execution, budget planning and vendor performance management. The team member will have frequent interactions with Legal, Supply Chain, Cyber Security and Digital & IT finance teams. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelors Degree - 6+ years of IT Contracts experience - Work Orders, SOWs, Master Service Agreements - Strong experience with contract negotiations and working with Vendors - Experience with license management technologies - Well organized and ability to multi-task - Masters Degree - Manufacturing industry background
    $73k-104k yearly est. 50d ago
  • SAP IT Pricing Specialist

    Stratacuity

    Information technology professional job in Mayfield Heights, OH

    The Digital and IT Pricing Technologies Specialist will be responsible for defining business processes, aligning technical solutions to business strategy as well as the enablement, deployment and support of our Digital Selling Application Portfolio, with the major key focus areas being Customer Service and Pricing in SAP. This position Does Not Have Direct Reports Essential Functions Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed, ensuring standard deployment of functionality and processes worldwide. Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure. Develops relationships with business partners and collaborates on future capabilities and enhancements Communicates decisions & formalizes recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Creates application testing and training documentation, best practice guides and general user documentation Conducts knowledge transfer and/or cross training with team members Empowers and encourages team members to provide feedback on ideas that deliver quality solutions Supports existing live locations user base Available to provide after-hours technical support as needed Ability to travel as needed This position may be assigned (but is not limited to) one of the following key Digital and IT disciplines and/or services: Software Support IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications: Bachelor's degree in computer science, information systems, or related area (Or international equivalent) Business application experience, ideally with Quoting and Pricing focus. Core business and business systems experience and the candidates should be willing to cross train to new technologies Pricing, Quoting and/or SAP experience would be an advantage but not essential. Proven analytical skills and the ability to explore a multitude of resources to aid resolution are essential 5+ years related IT experience Excellent written and verbal communication and collaboration skills Strong interpersonal skills, relates well with all levels of the organization Demonstrated leadership aptitude, learning agility, and adaptability Demonstrated ability to lead teams and manage projects effectively An adaptable approach and the ability to work in a global team are pre-requisites Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Mayfield Heights, OH, US Job Type: Applications and Data Management Date Posted: January 9, 2026 Pay Range: $67 - $91 per hour Similar Jobs * SAP Business Analyst * SAP Project Manager * SAP Fieldglass Coordinator * SAP Functional Analyst III * SAP Functional Analyst III
    $67-91 hourly 4d ago
  • Surgical Applications Specialist - Midwest

    Exsurco Medical, Inc.

    Information technology professional job in Wakeman, OH

    Job Description The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing. The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs. OBJECTIVES: Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers. Participate and lead both evaluations and current customer support as directed: Execute on-site training for all appropriate clinician personnel (OR, SPD, etc) Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs. Support ongoing surgical cases at both new and current customers as directed Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales. Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage. Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly. RESPONSIBILITIES: The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following: Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs. Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing. Provides surgical training support to ensure proper use of the products. Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends. Conducts product demos for clinical staff for new business. On-site surgical case coverage in the OR based on schedule of Exsurco surgical team. Be available for Facetime calls for troubleshooting by customer on company issued cell phone Contributes to team, sales, and organization mission by accomplishing related results as needed. Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service. Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field. Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager. Report all market input, issues/feedback and new market shifts to inform business on changing practices. Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct. Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company. Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's Degree, other surgical background with proper certification, Burn or wound care background preferred. Certified Tissue Banking Specialist (CTBS). Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing. (Minimum) Documented success in developing relationships, training and/or supervising technical staff and meeting goals. KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES: Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits Proficient in Microsoft Office suite of software. Proven problem solving, ability to assume responsibility and make decisions without direct supervision. Skilled in training others including creating an environment that promotes learning. Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level. Knowledge of and skilled in environment requiring sterile techniques, and instrument processing. Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery). Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed. Ability to lift 50 pounds without assistance. Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends). Current valid driver's license. Must have reliable automobile for work transportation. PERSONAL CHARACTERISTICS: Patient Centered: Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes. Motivation: Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere. Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity/Innovation: Develop new and unique ways to improve function efficiency and performance. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager. Exsurco Values: Aligns to and demonstrates Empowerment, Unity and Commitment.
    $67k-101k yearly est. 12d ago
  • Information Technology Technician

    Beck Suppliers, Inc. 3.8company rating

    Information technology professional job in Fremont, OH

    Job Summary/Purpose The Information Technology Technician (IT Technician) provides hands-on technical support and day-to-day operational support for the organization's technology and information systems. This role is essential to keeping the organization running smoothly by ensuring technology systems are stable, secure, and responsive to user needs. More broadly, the IT Technician supports the day-to-day operation, reliability, and availability of the organization's technology environment. This includes supporting corporate office and retail locations, maintaining core systems, troubleshooting issues, and helping ensure technology enables efficient, uninterrupted business operations. The role also plays an important part in safeguarding company technology assets and data. In some cases, similar support may be provided to affiliated or non-company entities. Because the organization operates across multiple, diverse business units, technology needs vary by function and location. As a result, the IT Technician may develop and apply specialized expertise and may be assigned responsibility for supporting specific systems, platforms, or functional areas based on business needs. The IT Technician will have access to sensitive and confidential information. Maintaining confidentiality, integrity, and appropriate use of this information is a critical responsibility of the role. Key Responsibilities 1. Communicate regularly with Information Technology leadership regarding assigned projects to understand scope, timing, and priorities. 2. Carry out work according to project schedules and daily priorities established by Information Technology leadership. 3. Install, maintain, and support IT hardware, devices, and platforms, and assist with routine maintenance and upgrades as directed. 4. Use the company's service request (ticketing) system to document, track, and update user support requests, and encourage users to submit requests through the system when seeking assistance. 5. Troubleshoot and evaluate connectivity, hardware, and software issues, escalating more complex problems as appropriate. 6. Set up, configure, and deploy equipment for new users, including computers, peripherals, and related technology. 7. Install, run, and terminate Ethernet cabling as needed to support business operations. 8. Provide technical support via phone, remote access, or on-site visits, based on user needs and system requirements. 9. Serve as a point of coordination between business locations and internal IT support resources to help ensure accurate issue identification and resolution. 10. Maintain positive, cooperative working relationships with employees across the organization. 11. Follow company safety policies and participate in required safety programs and training. 12. Perform other duties as assigned Requirements Skills & Qualifications Required Qualifications • High school diploma or equivalent required • Proficiency in troubleshooting hardware, software, and network-related issues • Working knowledge of operating systems, including Windows, mac OS, and Linux • Familiarity with core networking concepts such as TCP/IP, DNS, and DHCP • Experience using IT support tools, remote access software, and ticketing systems • Strong problem-solving and analytical skills applied to day-to-day technical issues • Ability to clearly explain technical concepts and solutions to non-technical users • Ability to work independently on assigned tasks while collaborating effectively with IT team members • One-to-two years of experience in an IT support or helpdesk environment • Ability to lift, move, and install computer and related equipment as needed • Valid driver's license and motor vehicle record compliant with Beck Supplier's insurance requirements Preferred Qualifications • Associate degree in Information Technology or a related field. • Industry certifications such as CompTIA A+, Network+, or equivalent. • Microsoft certifications, including Modern Desktop Administrator Associate, or similar credentials Physical Demands and Work Environment This position requires the ability to perform a range of physical tasks in varied work environments. Physical Demands include: Frequent: • Sitting, talking, hearing, and repetitive use of hands and fingers for computer and equipment operation Occasional: • Standing, walking, crawling, and driving • Lifting, carrying, pushing, and pulling equipment weighing up to 50 pounds • Use of hand and foot controls • Stooping, bending, reaching, and visual observation of equipment and work areas Travel Requirements and Work Schedule Travel Requirements: • Willingness and ability to travel to Friendship stores throughout Ohio • Occasional overnight stays may be necessary depending on store locations and project needs Work Schedule: • Standard hours: Monday-Friday, 8:00 AM - 5:00 PM. • On-Call Rotation: availability for after-hours support on a rotating basis, including evenings, weekends, and holidays, as needed.
    $30k-57k yearly est. 14d ago
  • IT Associate Engineer

    Jack Thistledown Racino LLC

    Information technology professional job in Cleveland, OH

    Job Description Provide hardware and software support on simple to moderately complex operating systems and issues. Responsible for support for the I.T. Department for all process/activities associated with the performance and support of JACK computer workstations, LAN servers, Local Area Networks, and Wide Area Network connectivity in a 24/7 environment. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times Essential Functions: Coordinate with the help desk team to support to all JACK systems users. Responsible for monitoring service and project support to achieve maximum quality commitment to JACK Clients/Users. Develop, implement, and communicate procedures which insure minimum downtime and prompt recovery of failed computer systems, applications, and data base components which have a direct effect upon customer service to our clients and users. Monitor LAN system performance. Recommend applications and process design changes to appropriate IT management to maximize labor and system resources. Configure, install, and maintain network and product, programs, files and databases. Responsible for the Change Management practices on LAN/Server systems. Develop, document, and implement operating procedures required for PC/Network Support group to meet performance objectives/metrics. Documentation and administrative tasks, as needed, including audits, change control, SOP documentation, purchasing information, etc. Maintain open communications channels with end users and clients. Assist clients in determining computer need and provide equipment descriptions for purchase action and requests. Serve as a vendor contact for issues needing outside resolutions. Continue to train operators on PC/Network troubleshooting techniques. Other duties as assigned. Knowledge, Skills & Abilities: Strong personal computing skills required. Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English Education and Experience: Minimum two years' experience. Also, experience providing customer support to computer system users. Required Certification/License: Must be able to obtain an Ohio Lottery Commission license
    $62k-95k yearly est. 14d ago
  • IT Administrator

    Impact Employment Solutions

    Information technology professional job in Avon, OH

    IT ADMINISITRATOR Position Type: Direct HirePosition Hours: 9:00am-5:00pm, Monday-FridayPosition Location: Avon, OhioPosition Salary: $70K-$90K/annually Benefits: Full benefits package with employer-covered health, fully covered dental & vision, PTO, 401(k), and more Job Summary: The IT Administrator will plan, coordinate, direct IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. Duties/Responsibilities: Troubleshoot and resolve problems with computer/ email/ printer / Phones either autonomously or with outside vendor help when and where required. Identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures and best practices. Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement. Prepare cost-benefit analyses when upgrades are necessary and monitor vendors to ensure that they're offering the best-possible service and value for business needs. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Take responsibility for projects and solutions within the larger business initiative. Ie ( ERP, Automation, or other business functions) Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software. Track and maintain hardware and software inventory. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company's goals. Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems Education and Experience: Bachelor's Degree in Information Technology or other similar Technical Discipline 4 - 6 years of relevant work experience, managing the functional aspects of all software, hardware, networking and telephony systems for a small to medium-sized business Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
    $70k-90k yearly 60d+ ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Lorain, OH?

The average information technology professional in Lorain, OH earns between $61,000 and $133,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Lorain, OH

$90,000
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