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Technical Support Representative
Cornerstone Technology Talent Services 3.2
Information technology professional job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 1d ago
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Senior Tech Audit Manager - Global Payment Network
Capital One 4.7
Information technology professional job in Plano, TX
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Tech Audit team, the candidate will focus on integrated audits and audits of critical technology functions including supporting payment networks, cloud-based technology implementations, application controls, and cybersecurity risks.
Responsibilities:
Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits.
Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures.
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions .
Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations.
Identify expectations of the client and take actions to support the client experience.
Prepare clear, organized and complete documentation to support work performed.
Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results.
Coordinate with others and proactively take on additional work.
Deliver appropriate, succinct and organized information, tailoring communication style to audience.
Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge.
Perform various aspects of engagement administration, including hours and budget tracking.
Provide periodic on-the-job coaching and direct supervision over less experienced associates.
Ideal Teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor's Degree or military experience
At least 7 years of experience in informationtechnology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
At least 4 years of experience in managing audit engagements, project management or a combination
At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
At least 2 years experience of people management
Preferred Qualifications:
Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM),
Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA)
7+ years of experience with IT control frameworks
2+ years of experience in planning and leading audits
2+ years of experience auditing cyber or information security
2+ years of experience auditing emerging technologies
4+ years experience in cloud computing (AWS, GCP, Azure) and controls, or 1+ years of conducting audits of controls in cloud-based environments
4+ years of experience in risk and data management
4+ years of experience performing data analysis in support of internal auditing
2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments.
2 years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybridmeaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisChicago, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisMcLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & AnalysisNew York, NY: $219,000 - $249,900 for Sr. Manager, Cyber Risk & AnalysisPlano, TX: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRichmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRiverwoods, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$219k-249.9k yearly 2d ago
Help Desk Technician
Dexian
Information technology professional job in Plano, TX
Job Title: Technical Support Representative
Type: 6+ Month contract
Shift Expectations
There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required.
Position Summary
The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users.
The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience.
Key Responsibilities
Handle inbound support calls in a high-volume environment
Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues
Guide users through step-by-step resolutions over the phone
Identify issues, resolve at first contact when possible, and escalate appropriately
Accurately document issues, actions taken, and resolutions in ticketing or CRM systems
Navigate multiple systems while actively supporting live calls
Follow defined processes and adapt to changing tools and procedures
Training & Attendance Expectations
Training schedule: Monday-Friday, 8:00 AM - 4:30 PM
Training is 100% onsite
Training performance is evaluated before independent call handling
Attendance and punctuality during training are critical
Multiple unexcused late arrivals or absences may result in release
Any no-call/no-show will result in immediate release
Shift Expectations
No fixed shifts; flexibility is required
Coverage may include mid-day, nights, weekends, and holidays
Candidates must clearly communicate shift availability during screening
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$36k-60k yearly est. 2d ago
Information Technology Specialist
Kaye/Bassman International
Information technology professional job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our InformationTechnology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
$63k-89k yearly est. 5d ago
Technology Strategy Manager/Sr Manager, Life Sciences or Industrial
Accenture 4.7
Information technology professional job in Irving, TX
Technology Strategy Manager/Sr. Manager, Products Industry
Technology Strategy, and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our vision is to become the world's leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.
Technology strategy leverages deep business expertise combined with technology know-how, empowering clients to be more competitive by leading initiatives that unlock value and drive growth. We enable leaders to act quickly and confidently as they pivot to the future. Known for our ability to execute at speed, we help our clients disrupt their markets through creating strategies that capabilities in operating model, enterprise architecture, and emerging technologies such as GenAI, rethinking business models for growth, efficiency, and customer satisfaction. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.
You Are:
An expert at advising clients in the Products industry on technology strategies to achieve their vision and operational goals. You have an abundance of energy and drive, resilience, and a passion for collaborating with senior executives. You love continual learning and are intrigued by new challenges. You have a flair for breaking down complex issues into logical parts and constructing analyses driving actionable recommendations. You've got top notch communication and leadership skills and a natural talent for appreciating diverse perspectives and bringing out the best in teams.
In Technology Strategy you will:
+ Serve as trusted advisor to the C-suite defining strategy at the intersection of both technology and business.
+ Articulate a compelling technology vision with industry and functional expertise.
+ Shape the role of technology in business strategies to capture market share.
+ Identify and prioritize value creation opportunities based on detailed assessment and analysis of current technology footprint.
+ Drive strategic opportunities which incorporate innovative technology solutions into broader business transformations.
+ Develop operating models and business cases leveraging disruptive technologies.
+ Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy.
+ Pressure-test assumptions made by leadership teams, including AI-generated insights.
+ Validate AI-assisted analysis with logic, experience, and domain knowledge.
+ Use AI tools to accelerate research, synthesis, modeling, and scenario analysis.
+ Use critical judgement to Know when AI outputs are directionally useful vs. when they are unreliable.
As a Manager/Sr. Manager you will:
+ Lead team, project, and program as well as corresponding deliverables while supervising and mentoring full teams.
+ Build strong relationships with senior clients that go beyond the workplace, including beginning to develop C-suite relationships; drive a spirit of collaboration and teaming with client while serving as a true trusted advisor
+ Drive thought leadership, asset development, and intellectual capital efforts with targeted input from more senior resources; identify and advance ideas for new opportunities
+ Support Business Development, building understanding of how to architect and position proposals and SOWs
+ Facilitate to drive results and gain consensus for action; able to address difficult client conversations and engage senior client stakeholders to drive meaningful outcomes
+ Travel as needed
Here's what you need:
As a Manager:
+ Minimum 1 year of strategy consulting experience at a consulting firm
+ Minimum 5 years of proven experience in at least one of the following: operating model strategy, M&A, tech value and cost take-out, or technology driven revenue growth strategy.
+ Minimum 5 years of experience writing business cases.
+ Minimum 2 years of experience leading or managing small teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations.
+ Bachelor's degree
As a Senior Manager:
+ Minimum 3 years of strategy consulting experience at a consulting firm
+ Minimum 6 years of experience in at least two of the following: operating model strategy, technology in M&A, tech value cost take-out, or technology driven revenue growth strategy.
+ Minimum 6 years of experience writing business cases.
+ Minimum 5 years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations.
+ Bachelor's degree
Bonus Points if:
+ Experience in the Life Sciences or Industrials industry
+ Comfortable using AI tools for research, synthesis, and analysis.
+ Ability to evaluate AI outputs critically.
+ Understanding of data limitations, bias, and model risk
+ You have an MBA or equivalent graduate degree.
+ You have shown critical thinking, ability to question decisions and provide creative solutions.
+ You can manage junior members of the team and can develop them for more responsibility.
+ You have effective communication and people skills to manage relationships with clients.
+ You have strong presentation skills: ability to synthesize information and the ability to bring a message forward.
+ You lead in driving insights and recommendations using data models and visualization tools, demonstrated advanced research skills.
+ You can develop practical roadmaps that support the enabling of technology transformation.
+ You can manage a variety of projects with increased complexity.
+ You have developed project management abilities and have reported and escalated on time to managerial level.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $87,400 to $317,200
Cleveland $87,400 to $317,200
Colorado $87,400 to $317,200
District of Columbia $87,400 to $317,200
Illinois $87,400 to $317,200
Maryland $87,400 to $317,200
Massachusetts $87,400 to $317,200
Minnesota $87,400 to $317,200
New York/New Jersey $87,400 to $317,200
Washington $87,400 to $317,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$87.4k-317.2k yearly 5d ago
Service Professional Technician
Aireserv Heating and Air Conditioning
Information technology professional job in Dallas, TX
Diagnose, maintenance, repair, and knowledge of installation of air conditioning systems. Read electrical diagrams, ensure the efficient use of materials, and maintain an adequate stock of necessary equipment. Educating customers on In-Home Air Quali Technician, Professional, Service, Business Services
$70k-89k yearly est. 4d ago
IT Support Tech II
Ariat International 4.7
Information technology professional job in Haslet, TX
About The Role
As an IT Support Technician II, you will use your skills to support the operations team in resolving technical problems within Ariat operations facilities that span across a multitude of technical disciplines. You will work with a dynamic global team involved with supporting the employees, systems, and applications within Ariat's corporate environment. This position serves as the face of IT addressing all issues with the highest degree of professionalism. The ideal candidate should possess superior communication skills, enjoy working in a fast-paced environment, and have a security-centric approach to support Ariat's IT environment.
You'll Make a Difference By
Allocating, maintaining, and troubleshooting of IT equipment used in Ariat facilities.
Installing, monitoring, maintaining and repairing system hardware, software, and peripheral equipment, following design or installation specifications. This includes use of AD - GPO - InTune - and SOTI Mobile Control
Maintaining operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues. This includes creating, updating, managing windows desktop images through approved solutions as well as Zebra devices (MC9xxxx, ZDxxx) used within the enterprise
Working with network engineers and external vendors for warehouse technical support
Administrating user access in Windows Active Directory, O365, InTune, JIRA, SOTI and other applications used.
Managing relationships and coordination efforts with external technology suppliers.
Tracking, managing, and quickly resolving all issues through the JIRA ticketing system.
Assisting with troubleshooting and resolving system issues, including network, Server OS and application issues.
Constantly looking for ways to improve user productivity by staying on top of new and emerging technologies (both consumer and enterprise).
Contributing to the creation of standard procedures that better streamline DITS team workflow.
Assisting in training new hires.
Supporting customers from multiple buildings in the area, as well as remote customers.
Being able to lift and move 50lbs as well as standing and walking for shifts lasting up to 10-12 hours at a time.
Traveling within your local or regional area to support our customers.
Other duties may be assigned to meet business needs.
About You
3+ years of corporate or Distribution setting Windows, Mac or Linux Operating systems support experience.
2+ years experience troubleshooting integrated and interdependent computer systems.
2+ years experience maintaining thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
1+ years experience working within SOTI mobicontrol. Administration, setup, configuration, and troubleshooting.
Above basic knowledge of network troubleshooting skills
Commitment to working a flexible schedule/shift/work area, including weekends, days and nights. Support of an on-call rotation.
Excellent problem-solving skills and ability to rapidly identify and resolve issues in a fast-paced environment with a high degree of customer satisfaction.
High school or equivalent
Preferred experience with CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), or other industry relevant certifications
Continuous learning of new technologies.
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly pay range for this position is $36.06 - 38.46 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************.
Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
$36.1-38.5 hourly 2d ago
BCG Platinion | Lead IT Architect, Public Sector Industry Leader (Defense & Security, Civil Sector)
BCG Digital Ventures 3.5
Information technology professional job in Dallas, TX
Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Durham | Houston | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | Summit | Washington
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
About BCG Platinion
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
What You'll Do
At BCG Platinion, we're bringing design to the front line of business challenges, creating work that solves problems in novel, feasible, and desirable ways. Our team applies a discovery-driven approach in order to create innovative and exciting end-to-end experiences at the intersection of people and technology. As a Lead or Principal Architect, you will collaborate on interdisciplinary teams of designers, engineers, researchers, technical experts, and consultants to develop leading IT concepts and architectural solutions. In this role, you will apply your sound technical know-how, understanding of business contexts, and analytical skills to enable organizations to technically transform.
NOTE: This role is specifically seeking a leader to serve primarily in the US Public Sector as part of BCG Platinion's Architecture practice, but also open to commercial and private sector engagements where required.
Ideal candidate requirements given client and contract / portfolio requirements include US Citizenship, active security clearance or ability to obtain a security clearance (e.g. DoD Secret / Top Secret), prior expertise with portfolio and project management of US federal government agencies in a technology consulting context is preferred.
Lead IT Architects at BCG Platinion are:
Technical experts. They are critical thinkers and have extensive IT expertise that drives novel solutions routed in complexity.
Comfortable with ambiguity. They know the path forward isn't always well-defined. They are comfortable and confident working through the unknown.
Change agents. They know how to make change happen across an organization. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices.
Agile advocates. They are well-versed in agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.
Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
Innovative. They are creative thinkers who apply their deep IT architecture expertise to envision novel design patterns for the next generation of technology solutions.
Knowledgeable. They have a sophisticated understanding of IT Architecture, acting as a viable resource on teams as both a hands-on practitioner and subject matter expert.
What You'll Bring
* Bachelor's Degree in informationtechnology, business administration, computer science, business management, or system controls & engineering or a related field.
Master's Degree in related fields not required but preferred.
6+ years of professional experience in software engineering with more than 4 years in architecture discipline.
Superior technical knowledge, engineering rigor, and creative problem-solving.
Ability to explain complex technology topics to senior executives.
Extensive technical expertise and knowledge of:
Various technology stacks.
Mainframe architecture (nice to have, but not must).
Cloud native applications and cloud services architecture.
Omnichannel architecture.
Integration methodologies and tools.
API and Microservices architecture.
Structured and unstructured databases and usage patterns.
High-speed, high-volume, high-frequency transaction processing systems.
Real-time logging, monitoring and resiliency approaches.
Disaster recovery and business continuity planning.
Next gen capabilities (e.g. AI/ML, IoT, Blockchain) and component technologies.
Data analytics architecture (e.g. Data Lake).
Programming paradigms and approaches (e.g. object-oriented).
Process automation approaches and tooling (e.g. DevOps, AIOps).
Experience in agile engineering and tooling support.
An agile mindset that moves past blockers and a vision to iteratively migrate to the next/modern set of architecture capabilities with a lens of business benefits/value.
Willingness to travel to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects.
Gen AI tool fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response.
Additional info
What We Offer:
At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:
* An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
* A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.
For U.S. Applicants:
The first year base compensation for this role is $190,000 in USD.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children.
$10(USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
Vision insurance with coverage for both glasses and contact lenses annually.
Reimbursement for gym memberships and other fitness activities.
Fully vested retirement contributions made annually, whether you contribute or not.
Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefits please check our Benefits page.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.
$190k yearly 7d ago
Information Technology Infrastructure Manager
Insight Global
Information technology professional job in Richardson, TX
A client of Insight Global is hiring an IT Infrastructure Manager to sit onsite in Richardson, TX. This manager will manage a group of resources focused on the design, delivery, support and optimization of their IT infrastructure, including network, computing, storage, telecommunication, and mobile devices. The Manager, IT Infrastructure collaborates with business and IT partners to plan and deliver strategic projects, enhancement work and baseline requests according to established service levels, budgets, and compliance standards. The Manager, IT Infrastructure has a solid understanding of the IT operations framework and solution lifecycle, and extensive hands-on experience with infrastructure technologies.
Must Haves:
7-10+ years of IT expertise with 5+ of tam leadership
Deep knowledge of IT infrastructure components, as well as understanding of virtualization, Database Management, and operating systems.
Strong knowledge of network and server systems design, system architecture and ability to perform software and hardware evaluation and selection
Strong project management, organizational and business writing skills.
Strong leadership, people-management, and culture-enablement capabilities that ultimately strengthens the organization.
Strong knowledge & experience in IT process (e.g. operating model, governance, IT delivery lifecycle)
Strong communication, collaboration, and change management skills.
Strong knowledge & experience in business sites and processes.
Strong knowledge & experience in relevant technologies and concepts.
Strong relationship management, negotiations, and conflict resolution skills.
Ability to work onsite 5 days in Richardson, TX
Nice to have:
Knowledge of programming languages (C++, Java, etc.).
Manufacturing background
SAP or other ERP expertise
MES experience
Compensation:
$110K to $115K per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
$110k-115k yearly 1d ago
IT Support Technician
Nextgen | GTA: A Kelly Telecom Company
Information technology professional job in Lewisville, TX
Looking for a IT Support Technician- all 5 days onsite- Lewisville TX
Rotational shifts- Morning, evening, night and weekends
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
Support installation, monitoring, and maintenance activities within the service delivery environment
Work closely with engineers, project managers, line management, and local facility teams
Coordinate with third-party providers, vendors, and asset management teams
Follow defined processes, tools, and procedures to ensure reliable service delivery
Support change, capacity, and monitoring activities using approved tools
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$34k-54k yearly est. 2d ago
Help Desk Technician
CSI Companies 4.6
Information technology professional job in Sunnyvale, TX
CSI Companies is seeking a Tier II Help Desk Technician to work with one of the top Sports Retailer companies in the country!
Job Title: Tier II Help Desk Technician
Type: 100% Onsite
Shift: Monday through Friday 8am - 5pm
Pay: $25 - $30/hr W2
Description:
Seeking a skilled and dedicated Tier II Help Desk Specialist to join our dynamic team. In this role, you will provide advanced technical support to our clients, ensuring high levels of customer satisfaction through your expert knowledge and outstanding customer service skills.
Key Responsibilities:
Provide advanced troubleshooting and problem resolution for Windows and Mac environments.
Efficiently handle, categorize, and prioritize incoming support tickets using Atlassian and ServiceNow ticketing systems.
Deliver exceptional customer service, maintaining a professional and courteous demeanor in all interactions.
Collaborate with other IT team members to resolve complex issues and contribute to continuous service improvement.
Document resolutions and maintain detailed records of user requests and actions taken.
Stay current with system information, changes, and updates relevant to our user community.
Requirements:
Proven experience as a Tier II Help Desk Specialist or similar role.
Strong knowledge and experience in troubleshooting Windows and Mac operating systems.
Excellent customer service skills, with the ability to communicate verbally and in writing effectively.
Experience working with Atlassian (Jira) ticketing systems.
Ability to work independently and manage time effectively.
Strong problem-solving skills and attention to detail.
$25-30 hourly 5d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Arlington, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$53k-76k yearly est. 20d ago
IT Technician - ServiceLink Flood
Servicelink 4.7
Information technology professional job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented InformationTechnology Technician.The ideal candidate will be seeking an opportunity to join a world-class informationtechnology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
We can recommend jobs specifically for you! Click here to get started.
$56k-85k yearly est. Auto-Apply 60d+ ago
Temporary IT Hardware Deployment Technician
Tristar Insurance 4.0
Information technology professional job in Irving, TX
We are seeking a Temporary IT Hardware Deployment Technician to support our Service Desk Hardware Team with a large-scale Windows 11 PC deployment initiative. This is an entry-level role ideal for someone who has a basic understanding of PC hardware and
Windows 10/11 and is comfortable following detailed instructions and processes.
This position will work on-site in our Irving, TX office, assisting with packaging, shipping, receiving
returned devices, imaging PCs, inventory updates, and occasional remote support to help end
users set up their new computers.
Essential Duties and Responsibilities:
• Prepare, pack, and ship Windows 11 PCs to end users
• Receive and unbox returned PCs from end users
• Follow documented procedures (SOPs) to:
• Reimage Windows 10 PCs to Windows 11
• Apply required configuration steps as directed
• Perform basic hardware tasks, including:
• Hard drive replacements (in specific scenarios based on supervisor instructions)
• General troubleshooting of PC boot/setup issues
• Perform frequent data entry tasks to maintain accurate inventory records in the company
asset management system
• Communicate with end users as needed to provide remote assistance with first-time setup
of new PCs
• Maintain an organized workspace and follow handling procedures for IT equipment
• Ability to lift and move boxed IT equipment (typically up to ~30 lbs)
• Ability to stand, bend, and work hands-on with computers for extended periods
• Ability to unpack, organize, and handle equipment safely and carefully
Qualifications
Qualifications Required:
• Basic understanding of PC hardware (desktop/laptop components, peripherals, cables,
etc.)
• Familiarity with Windows 10 and Windows 11
• Comfort following step-by-step written instructions and procedures (SOPs)
• Strong attention to detail and ability to perform repetitive tasks consistently
• Proficient in spoken and written English (for end-user communication and
ticketing/inventory notes)
• Ability to work full-time on-site in Irving, TX, Monday-Friday
Education/Experience: Bachelor's degree in a related field (preferred); minimum of 1-year related
experience; or equivalent combination of education and experience.
EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine, and other office
equipment.
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire
$44k-81k yearly est. 4d ago
IT Intern
City of Allen, Tx 3.7
Information technology professional job in Allen, TX
HIRING RATE: $18.00 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.
The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".
Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!":
* People First -Giving priority to others
* Respect -Treating others with courtesy and dignity
* Integrity -Serving with honesty, trust and hard work
* Deliver -Following through on commitments while exceeding expectations
* Excel -Creating an innovative and improving work environment
The Position:
The InformationTechnology Intern is responsible for supporting and advancing a variety of IT initiatives within the City's Technology team. This role offers hands-on experience in areas including cybersecurity, infrastructure, and application projects. You will collaborate with IT professionals and strategic leaders while gaining practical training that reinforces your academic studies. If eligible, you may also earn college credit for your work.
InformationTechnology Intern
Begin building your career in IT with the City of Allen!
Why the City of Allen?
With a projected job growth rate that's three times the national average, the City of Allen is expected to remain firmly on several "Best Places to ... " lists. Solid infrastructure and forward-thinking, civic-minded people firmly support growing cities like ours.
Serving the public is what we do best. The City of Allen employs approximately 1,100 employees in various functions who share the vision of delivering superior service in each level of municipal operations.
The ideal interns share our passion for community and teamwork. Join an inclusive team that craves your contributions, praises your passion, and welcomes innovation.
What's In it for Me?
We are searching for a dynamic intern to support and lead aspects of cybersecurity, infrastructure and/or infrastructure and application projects for our InformationTechnology team while earning $18/hour. This experience offers educational and practical training designed to provide professional experience supporting your area of study. And, if your college/university allows, you could earn credit toward your degree.
In addition to project work, you'll be offered a highly collaborative work environment, real-world work experience, and unique access to strategic leaders and visionaries for one of the best cities in North Texas!
What's the Time Commitment?
Need a flexible work schedule? We've got that covered! As an IT intern, you can work up to 19 hours per week, allowing you time to focus on your studies. The internship is expected to continue through the end of the academic year, with an option to reapply and continue through summer and future semesters.
Here's what you'll be entrusted to do:
* Technical Support: Communicate with City staff, support teams, and QA to resolve technical issues related to office equipment and software.
* Research & Analysis: Conduct research to support technology solutions or projects and effectively communicate findings to IT leadership.
* Product Development: Assist in designing and implementing features in both existing and new IT products.
* Training & Documentation: Develop and deliver training sessions for applications, mobile systems, or other IT implementations, and document City technology standards and processes.
* Onboarding & Inventory: Prepare equipment for new employees and help manage the purchase and tracking of equipment and software licenses.
* Field Engagement: Participate in site visits to various City properties to support solution implementations.
Here's what we ask you to bring:
* Education: High school diploma required. Must have completed at least two semesters and be currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field. A current transcript must be attached to your application.
* Licensing: Valid Texas Driver's License.
* Personal Attributes: A passion for innovation, collaborative teamwork, and a commitment to delivering excellent service.
Special Requirements:
* Must successfully pass all pre-employment screenings, including CJIS and fingerprint checks, and comply with state and federal Criminal Justice Information Security (CJIS) standards.
* Reading: Intermediate proficiency in reading technical documents, journals, manuals, and other reference materials.
* Math: Intermediate skills in practical applications of mathematics, including fractions, percentages, and ratios.
* Writing: Intermediate ability to prepare clear and concise reports, business letters, and summaries with proper grammar and format.
* Managerial Direction: This role functions under general supervision, receiving guidance on methods, procedures, and desired outcomes and exercising discretion for routine decisions.
* Budgetary Responsibility: None.
* Supervisory/Organizational Control: No supervisory responsibilities.
* Complexity: Tasks involve selecting appropriate courses of action within established guidelines, requiring sound professional judgment.
* Interpersonal/Human Relations: Regular collaborative discussions, accounting for 21% to 50% of work time, are essential for this role.
Physical Demands / Work Environment:
This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation.
* Work is primarily performed in a standard, climate-controlled office setting.
* Requires prolonged periods of sitting, standing, and walking.
* Frequent use of hands and fingers to operate computers and other office equipment.
* Visual acuity to read printed materials and computer screens.
* Verbal and auditory ability to communicate effectively in person and by phone.
* Occasional bending, kneeling, reaching, pushing, or pulling to access materials or equipment.
* Ability to lift up to 10 lbs. occasionally or negligible weights frequently.
* May require travel between job sites or attendance at off-site meetings or events.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.
Join us as an IT Intern and build a foundation for a rewarding career in technology with the City of Allen-where we do Work That Matters!
$18 hourly 8d ago
Technology Strategy Manager/Sr Manager, Life Sciences or Industrial
Accenture 4.7
Information technology professional job in Irving, TX
Technology Strategy Manager/Sr. Manager, Products Industry
Technology Strategy, and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our vision is to become the world's leading advisors in harnessing technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture market share.
Technology strategy leverages deep business expertise combined with technology know-how, empowering clients to be more competitive by leading initiatives that unlock value and drive growth. We enable leaders to act quickly and confidently as they pivot to the future. Known for our ability to execute at speed, we help our clients disrupt their markets through creating strategies that capabilities in operating model, enterprise architecture, and emerging technologies such as GenAI, rethinking business models for growth, efficiency, and customer satisfaction. We help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology.
You Are:
An expert at advising clients in the Products industry on technology strategies to achieve their vision and operational goals. You have an abundance of energy and drive, resilience, and a passion for collaborating with senior executives. You love continual learning and are intrigued by new challenges. You have a flair for breaking down complex issues into logical parts and constructing analyses driving actionable recommendations. You've got top notch communication and leadership skills and a natural talent for appreciating diverse perspectives and bringing out the best in teams.
In Technology Strategy you will:
* Serve as trusted advisor to the C-suite defining strategy at the intersection of both technology and business.
* Articulate a compelling technology vision with industry and functional expertise.
* Shape the role of technology in business strategies to capture market share.
* Identify and prioritize value creation opportunities based on detailed assessment and analysis of current technology footprint.
* Drive strategic opportunities which incorporate innovative technology solutions into broader business transformations.
* Develop operating models and business cases leveraging disruptive technologies.
* Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy.
* Pressure-test assumptions made by leadership teams, including AI-generated insights.
* Validate AI-assisted analysis with logic, experience, and domain knowledge.
* Use AI tools to accelerate research, synthesis, modeling, and scenario analysis.
* Use critical judgement to Know when AI outputs are directionally useful vs. when they are unreliable.
As a Manager/Sr. Manager you will:
* Lead team, project, and program as well as corresponding deliverables while supervising and mentoring full teams.
* Build strong relationships with senior clients that go beyond the workplace, including beginning to develop C-suite relationships; drive a spirit of collaboration and teaming with client while serving as a true trusted advisor
* Drive thought leadership, asset development, and intellectual capital efforts with targeted input from more senior resources; identify and advance ideas for new opportunities
* Support Business Development, building understanding of how to architect and position proposals and SOWs
* Facilitate to drive results and gain consensus for action; able to address difficult client conversations and engage senior client stakeholders to drive meaningful outcomes
* Travel as needed
Qualification
Here's what you need:
As a Manager:
* Minimum 1 year of strategy consulting experience at a consulting firm
* Minimum 5 years of proven experience in at least one of the following: operating model strategy, M&A, tech value and cost take-out, or technology driven revenue growth strategy.
* Minimum 5 years of experience writing business cases.
* Minimum 2 years of experience leading or managing small teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations.
* Bachelor's degree
As a Senior Manager:
* Minimum 3 years of strategy consulting experience at a consulting firm
* Minimum 6 years of experience in at least two of the following: operating model strategy, technology in M&A, tech value cost take-out, or technology driven revenue growth strategy.
* Minimum 6 years of experience writing business cases.
* Minimum 5 years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing technology strategy recommendations.
* Bachelor's degree
Bonus Points if:
* Experience in the Life Sciences or Industrials industry
* Comfortable using AI tools for research, synthesis, and analysis.
* Ability to evaluate AI outputs critically.
* Understanding of data limitations, bias, and model risk
* You have an MBA or equivalent graduate degree.
* You have shown critical thinking, ability to question decisions and provide creative solutions.
* You can manage junior members of the team and can develop them for more responsibility.
* You have effective communication and people skills to manage relationships with clients.
* You have strong presentation skills: ability to synthesize information and the ability to bring a message forward.
* You lead in driving insights and recommendations using data models and visualization tools, demonstrated advanced research skills.
* You can develop practical roadmaps that support the enabling of technology transformation.
* You can manage a variety of projects with increased complexity.
* You have developed project management abilities and have reported and escalated on time to managerial level.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $87,400 to $317,200
Cleveland $87,400 to $317,200
Colorado $87,400 to $317,200
District of Columbia $87,400 to $317,200
Illinois $87,400 to $317,200
Maryland $87,400 to $317,200
Massachusetts $87,400 to $317,200
Minnesota $87,400 to $317,200
New York/New Jersey $87,400 to $317,200
Washington $87,400 to $317,200
Locations
$87.4k-317.2k yearly 2d ago
Customer Support Analyst
Ariat International 4.7
Information technology professional job in Haslet, TX
About the Role
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives.
You'll Make a Difference By
Providing courteous and professional service to internal and external customers
Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise
Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts
Responding promptly to a high volume of calls, voicemails and emails daily
Verifying daily price and auditing of EDI and open orders
Quickly resolving order discrepancies
Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives
Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner
Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery
Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage
Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed
Assisting with other responsibilities based on business needs
About You
Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas)
Strong analytical skills required to determine possible issues, interpret data and identify solutions
Experience with order processing and management, product allocation in an EDI system
Knowledge of SAP or similar order entry systems
Understanding and appreciation of order to cash cycle
Experience with EDI customers preferred
Ability to prioritize work, handle multiple tasks and work independently of supervision
Detail orientated with outstanding follow-through
Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments
2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment
Exceptional written, oral and face-to-face communication skills
Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers
Fast acting and capable of adapting quickly to change
Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values
Team oriented and holds confidences
Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $28.85-$31.25 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************.
Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
$28.9-31.3 hourly 1d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Sherman, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$53k-74k yearly est. 20d ago
IT Technician - ServiceLink Flood
Servicelink 4.7
Information technology professional job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented InformationTechnology Technician.The ideal candidate will be seeking an opportunity to join a world-class informationtechnology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
$56k-85k yearly est. Auto-Apply 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Dallas, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$53k-76k yearly est. 37d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in McKinney, TX?
The average information technology professional in McKinney, TX earns between $42,000 and $99,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in McKinney, TX
$65,000
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