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Information technology professional jobs in Raleigh, NC

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  • Technical Specialist-Elevator Technician

    Wake County Public School System 4.2company rating

    Information technology professional job in Raleigh, NC

    TITLE (Oracle title) TECHNICAL SPECIALIST WORKING TITLE Technical Specialist-Elevator Technician SCHOOL/DEPARTMENT Maintenance and Operations (M&O) LOCATION Rock Quarry Road (Building B), Raleigh, NC PAY GRADE Noncertified Grade 30 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (evenings and weekends requirements on a rotational basis) POSITION PURPOSE: Performs complex level work in repairing, maintaining, and programming elevators and chairlifts located within a Wake County Public School System (WCPSS) facilities. Provides technical specialist experience in the monitoring of construction and installation of new and replacement elevators and chairlifts at schools. Provides technical guidance and assistance to less skilled employees and assists in the training of employees. Ensures elevators and chairlifts are performing at their optimal efficiency. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge in servicing elevators and chairlifts; Considerable knowledge of Occupational Safety and Health Administration (OSHA) standards; Working knowledge of Microsoft Office, specifically Word and Excel; Google Apps; Critical thinking and problem-solving skills; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to work independently and part of a team and complete tasks in the absence of clear direction; Ability to perform arithmetic calculations; Ability to troubleshoot and perform maintenance and repairs on elevator and chairlifts; Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies. EDUCATION, TRAINING, AND EXPERIENCE High school diploma or equivalent; Ten years of experience directly related to elevator and chairlift installation and repair; Experience in servicing elevators and chairlifts, including software updates; Experience with multiple elevator manufacturers; An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job. CERTIFICATION AND LICENSE REQUIREMENTS Hold a valid Electrical License (SP-EL) and/or accredited certifications; Within twelve months of employment complete safety training according to OSHA standards; Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements. PREFERRED QUALIFICATIONS: Factory certification by one or more elevator manufacturers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs complex level work in maintaining, repairing, and troubleshooting elevators and chairlifts within WCPSS. Provides technical specialist experience in the monitoring of construction and installation of new and replacement elevators and chairlifts at all school facilities. Provides technical guidance and assistance to less skilled employees and assists in the training of employees. Ensures elevators and chairlifts are performing at their optimal efficiency. Responds to assigned work orders relating to elevators and chairlifts; troubleshoots and ensures that the appropriate corrective measures are performed to provide a solution. Replaces faulty or defective elevators and chairlifts. Prepares and maintains records, work logs, and reports, as needed. Adheres to laws, regulations, and requirements set forth in the WCPSS safety procedures/policies. Maintains compliance and adherence to all safety procedures, occupational health practices, and maintaining a safe work environment. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in in an indoor and outdoor environment. This role routinely uses standard office equipment such as computers, hand/power tools, etc. The position, at times, must be able to come into direct contact with school system staff, contractors, vendors, and external agencies. Work is considered heavy physical work, requiring the exertion of up to seventy-five pounds of force. The work requires the ability to operate automotive equipment. Frequent exposure to hazardous materials, gases, and chemicals, moving parts, and inclement weather conditions. EFFECTIVE DATE: 11/2023 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
    $57k-75k yearly est. 1d ago
  • Technical Support Analyst

    V Group Inc. 4.2company rating

    Information technology professional job in Raleigh, NC

    For more details, please connect with Afra Aleem at ************ Ext 112 or email her at ******************* Job Title: Technical Support Analyst Duration: 12 Months Start Date: ASAP Location: Remote Position Type: Contract Interview Type: Webcam Required Skills: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members. Summary We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/contracts with the following states: CA, FL, GA, MD, MI, NC, NY, OH, OR, PA,TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Website: ***************** LinkedIn: ********************************* Facebook: ************************* Twitter: *************************
    $42k-74k yearly est. 2d ago
  • Technical Support Analyst

    Vista Applied Solutions Group Inc. 4.0company rating

    Information technology professional job in Raleigh, NC

    We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Key Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. Qualifications: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members.
    $58k-75k yearly est. 1d ago
  • Information Technology Help Desk Analyst

    Hcltech

    Information technology professional job in Cary, NC

    Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. 3-4 yrs of university education post High school (B.Sc. or Diploma). A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
    $29k-43k yearly est. 4d ago
  • IT Coordinator

    LHH 4.3company rating

    Information technology professional job in Oxford, NC

    Our IT team recently had a resignation (IT Coordinator). To ensure continuity, the business is looking to bring on a consultant for a 6-12 month assignment. We'd like to use LHH to support recruitment for this role. I've included key details about the assignment below and attached the for your reference. Please disregard the education on the job description. Details: Assignment: IT Coordinator Duration: 6-12 months Schedule: 40 hours/week, M-F Location: Oxford - but team is open to hybrid Manager: Ellie Galantis, IT Team Lead Start Date: As soon as possible Experience: At least 2-5 years of relevant experience Position Summary Responsible for executing user access requests, managing SAP group assignments, and applying governance standards to ensure secure provisioning of accounts and privileges. Works within established workflows in ServiceNow, UKG and Fisher and collaborates with supervisors and gatekeepers for approvals. Key ResponsibilitiesProcess User Requests Review User Request Forms for completeness and accuracy. Validate requested access against documented job duties. Initiate and track approval workflows in Fisher, ServiceNow and CA Service Desk Manager. Access Provisioning Assign standard access (network, email, VPN, collaboration tools). Configure local admin rights and application access as approved. Fulfill hardware requirements when indicated. SAP Group Management Create, modify, and assign SAP user groups based on approved requests. Ensure segregation of duties (SoD) compliance for SAP roles. Maintain accurate SAP group membership records for audits. Support creation of Purchase Order's and processing of invoices as needed. Compliance & Governance Apply naming standards for accounts and resources. Execute guest access lifecycle governance steps. Implement Just-in-Time elevation for privileged roles via PIM. Security Operations Maintain and periodically test break-glass accounts for emergency access. Follow security protocols for onboarding and offboarding. Documentation & Reporting Record all approvals and changes in ServiceNow for audit readiness. Generate reports for periodic access reviews and SAP compliance checks. Required SkillsFamiliarity with identity and access management processes. Hands-on experience with ServiceNow, CA Service Desk Manager, SAP user/group administration. Detail-oriented with strong compliance focus. Preferred ExperienceBS Computer Science, IT or other relevant experience At least 2-5 years of experience Previous operational experience in IT support or access provisioning. Knowledge of SAP security concepts and governance frameworks. “Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.” “Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance”
    $42k-59k yearly est. 4d ago
  • Desktop Support Specialist

    Datastaff, Inc.

    Information technology professional job in Raleigh, NC

    DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. is onsite *Travel may be required Responsibilities: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuration of same. 7 Years - Migrating data and user profiles. 7 Years - Documenting process and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
    $34k-48k yearly est. 3d ago
  • Desktop Support Specialist

    Tata Consultancy Services 4.3company rating

    Information technology professional job in Durham, NC

    Job Title: Desktop and Mobility Support Must Have Technical/Functional Skills Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support, Roles & Responsibilities • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks • Deployment of device drivers and windows patch updates • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices • Manage the Security compliance health status of end user workstations • Monitor security patching status and remedy deficiencies proactively • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team • Adjust configuration options as required to resolve defects identified while performing corrective action on a device • Investigate desktop level incidents and identify root causes to be able to provide solutions. • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities • Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot • L2 Workstations operational support • Monitor and report on User experience. Report on Workstation image deployments and patch compliance metrics
    $59k-73k yearly est. 1d ago
  • IT Delivery Lead - SAFe

    Apex Systems 4.6company rating

    Information technology professional job in Raleigh, NC

    Apex Systems is currently hiring an IT Delivery Lead - SAFe within commutable distance to Raleigh, North Carolina with a large bank. The Delivery Lead will be responsible for driving the successful execution of a loan origination system implementation across Consumer Lending, ensuring alignment between business goals and IT delivery. You will be responsible for 2 Scrum Masters, across 5 Scrum Teams, following the SAFe model, defining their entire roadmap. We need someone who can come in, assess and define the delivery operating model of the project, not just come in and follow an already established process. Qualified candidates will have the following experience and skills: 7+ years of Agile IT Leadership experience in roles like Delivery Lead, Release Train Engineer, Scrum Master and/or Team Coach Recent banking industry experience; preferred experience in the lending domain Experience leading Scrum Masters (Scrum Master of Scrum Masters) Experience creating the operating model for multiple scrum teams and driving their PI planning Experience leading a system implementation Technically minded, understand how system dependencies work, be embedded within an IT Team Type: W2 Contract to FTE with the Client Location: Raleigh, North Carolina Onsite expectation: If local, one day per week | If within 3 hours, one day per month (travel paid if overnight required) W2 Hourly Pay: $70-80/hr, negotiable based on experience level If you are interested, please apply here or email an updated copy of your resume to ***********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $70-80 hourly 4d ago
  • IT Support Specialist--Onsite (Hardware and Applications Support)

    The Crump Group, Inc. 3.7company rating

    Information technology professional job in Nashville, NC

    Hardware Support We are seeking a proactive and technically skilled Onsite IT Support Specialist to support our manufacturing plant and office operation. This role is critical in ensuring smooth day-to-day functionality of our hardware and application systems. You will be the primary onsite contact for troubleshooting hardware issues and providing desktop support, while collaborating remotely with our Lead Developer and contracted IT team for backend and application-related issues. Key Responsibilities Troubleshoot, maintain, and service shop floor hardware including label printers, tablets, and barcode scanners. Ensure all devices are operational and minimize downtime on the shop floor. Application Support Act as the onsite liaison for our custom IMS (Inventory Management System) application. When backend errors occur, work with the remote developer to diagnose and resolve issues. Perform basic application troubleshooting and escalate complex issues as needed. Desktop & Network Support Provide day-to-day desktop support for onsite employees, including: PC troubleshooting and maintenance. VPN connectivity support. Coordination with the contracted IT team for advanced network or infrastructure issues. Documentation & Communication Maintain clear records of issues, resolutions, and hardware inventory. Communicate effectively with remote teams and onsite staff to ensure timely resolution of problems. Qualifications Required Skills & Experience Minimum Associate's Degree in Information Technology, Networking, or similar curriculum, or equivalent educational and practical work experience. 2+ years of experience in IT support, desktop support, or a similar role. Strong troubleshooting skills for hardware (printers, scanners, tablets) and Windows-based PCs. Familiarity with VPN setup and troubleshooting. Excellent communication skills for remote collaboration. Preferred Skills Experience with Zebra printers and barcode scanning devices. Basic understanding of web-based applications and backend error troubleshooting. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with Microsoft and Office365 applications including PowerApps, PowerAutomate, Sharepoint. Willingness to learn new skillsets, applications and processes. The Crump Group USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Relocation assistance Tuition reimbursement Vision insurance Work Location: In person
    $40k-75k yearly est. 3d ago
  • Customer Technical Support Engineer

    Hamilton Motor Company 4.2company rating

    Information technology professional job in Raleigh, NC

    Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.
    $80k yearly 3d ago
  • Service Desk Specialist

    Yochana 4.2company rating

    Information technology professional job in Morrisville, NC

    Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.
    $37k-49k yearly est. 1d ago
  • Senior Information Technology Engineer-OSS-Linux

    Fujifilm Biotechnologies 4.5company rating

    Information technology professional job in Raleigh, NC

    The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes. Company Overview FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof. We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together! Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description What You'll Do Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies Assists in the establishment and alignment of roadmaps across IT & OT Implements and supports tools and services bridging the gap between IT & OT. Builds a modern, flexible, and mature service delivery model. Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist Implements and supports a fit-for-purpose containerization platform. Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments. Provides level 2 support, including resolving complex technical issues within the OSS area of operations. Provides critical technical expertise. Creates and deploys of application packages for use on end point devices Assists with other projects involving the infrastructure and application systems teams. Analyzes inquiries and participate in on-call rotation for critical incident management. Determines appropriate technical area or vendor to resolve problems. Participates in project execution and quality assurance as needed. Ensures and drives service delivery of the IT ServiceDesk Other duties, as assigned Knowledge and Skills Excellent troubleshooting skills to identify and correct problems Excellent oral and written communications skills and fluency in English Strong analytical mind, eye for detail, and problem solving skills Drive for automation and simplification of tasks and processes Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals High sense of responsibility and ownership. Self-driven, flexible, has a positive attitude. High service and quality mindset Basic Requirement Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience Experience implementing Enterprise Linux/*NIX hosting capabilities Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar. Foundational understanding of security Open Source technologies Experience with manufacturing IT/OT Preferred Requirements Experience in Life Sciences or GMP manufacturing environment FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email FDBN_**************** . To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
    $106k-129k yearly est. 3d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Garner, NC

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $67k-97k yearly est. 60d+ ago
  • IT Admin Windows Server Cluster

    Mapjects.com

    Information technology professional job in Raleigh, NC

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job DescriptionYou will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $66k-96k yearly est. Easy Apply 60d+ ago
  • Global IT System Administrator

    Attindas

    Information technology professional job in Raleigh, NC

    at Attindas - US Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Job Summary: This position is responsible for the administration of global IT server systems and related infrastructure, ensuring their health, performance, availability, and resilience through preventive activities. The role involves participating in and leading projects within the System Administration scope, providing second-level support for local Service Desk teams across various geographical locations, and coordinating the escalation of incidents to next-level support companies, following up until the final resolution. Strong communication skills and the ability to work autonomously are essential for developing daily and project activities. The role requires well-organized and structured skills to achieve team objectives. Flexibility to work outside of business hours is necessary if project schedules or maintenance activities demand it. Key responsibilities: Perform daily maintenance activities, conduct health checks, and resolve or report any potential issues to the appropriate partner for resolution or mitigation. Manage projects related to system administration platforms Support IT global colleagues in various projects and activities Provide second level support for local Service Desk teams Perform backup management activities Coordinate and manage incidents globally with other global teams Conduct testing lab activities for new security patches, system versions, software to be installed globally. Manage documentation to ensure system information is up to date for reference purposes Required Qualifications: Associates degree in IT or relevant certifications from leading technology companies such as Microsoft, VMWARE, AWS, and/or Oracle 5+ years of experience in Microsoft platform administration (Windows OS 2008, 2013, 2019…) 2+ years of experience in IT project management Experience in Microsoft Service administration (such as DNS, AD, DHCP) Experience in Amazon Web Services administration Backup platforms knowledge and expertise, (such as Veeam) SQL Server backup and restore management VMWARE administration (VLAN, DataStores, DRS) Monitoring Services Management Public/Private Cloud Management Preferred Qualifications/Professional Experiences/Years of Experience: Database Administration (SQL Server) Certification in VMWare, AWS administration, and any other professional certifications in the system administration workspace IT network and related network security expertise Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
    $66k-96k yearly est. Auto-Apply 60d+ ago
  • IT Support Administrator II

    Bioventus 4.2company rating

    Information technology professional job in Durham, NC

    Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. This position is responsible for providing second-level IT support for clients, working in concert with the IT Service Desk to manage user support requests and incidents. This position is also responsible for assisting with desktop, server, and SaaS based application administration, support, and troubleshooting. What you'll be doing * Serve as escalation point for IT Service Desk tickets according to priority, providing run and fix services at the local office. * Provide local site support for users, conference rooms, printers, and other equipment. Escalate to vendors and other internal resources, when appropriate. * Resolve software/hardware issues related to all computers: tablets, laptops, desktops, printers, and other end user peripherals. * Manage and provide support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. Utilize images and imaging process for tablets and laptops and deliver to end users. * Work with internal clients, suppliers/contractors, project teams and other technical staff to support technical solutions. * Participate in office build out projects for IT equipment deployment, installation, and configuration. * React to change productively and able to train users effectively on new technology. De-escalate conflict during difficult moments (service outages, dissatisfied users, etc.). * Travel domestically or internationally to support global data centers, offices, and events. * Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role. * Other duties as assigned. What you bring to the table * Bachelor's degree and two (2) years previous IT support; or high school diploma with minimum of four (4) years previous IT support. * Skilled in hardware and operating system troubleshooting, software installation and upgrades, malware removal, access control/permissions troubleshooting. * Demonstrated proficiency required for supporting Windows and Mac OSX operating systems and Microsoft Office applications. * Demonstrated proficiency in supporting printers, scanners, and conference room equipment. * Familiar with networking concepts and troubleshooting skills. * Demonstrated communication skills to train others in computer software, and business applications and services; ability to communicate problems with supervisors as they become known. * Ability to maintain confidentiality and meet deadlines. * Previous experience supporting Call Center operations and SAP users a plus. Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
    $65k-92k yearly est. Auto-Apply 38d ago
  • Desktop Support Specialist

    Hcltech

    Information technology professional job in Cary, NC

    Job Description:- Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime. Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate Provide customers with training and advice on DB related technologies and updates during service visit Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge Educate and share with customers on new technology and processes to enhance technology adaption Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits Utilise Service Now to record and track all incident related to service calls and appointments Your skills and experience Strong people skills and a knack for problem solving Excellent communication skills, both written and spoken Excellent time management skills and can make decisions quickly Previous experience supporting Investment Banking/financial environment is an advantage Knowledge of financial applications and MS Office suite of products Experience in customer service/support, client services, production support or technical support role working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11. working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android) Strong technical skills related to desktop, mobile, End User compute environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation
    $34k-48k yearly est. 1d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Raleigh, NC

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $67k-97k yearly est. 60d+ ago
  • Global IT System Administrator

    Attindas

    Information technology professional job in Raleigh, NC

    at Attindas - US Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Summary:We are seeking a skilled Windows, Azure, AWS, and Microsoft 365 Systems Administrator to manage, maintain, and optimize our IT infrastructure across on-premises, cloud, hybrid, and enterprise storage environments. This role is responsible for ensuring the stability, security, and performance of Windows servers, Active Directory, cloud services in Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, on-premises Exchange, enterprise storage systems such as Dell PowerVault, and virtualization/VDI platforms. The ideal candidate will have strong technical expertise, problem-solving abilities, and a proactive approach to system administration, monitoring, optimization, incident management, governance, and solution implementation.Key Responsibilities: Administer and maintain Windows Server environments (2016/2019/2022). Manage Active Directory, Group Policy, DNS, DHCP, and user account provisioning. Configure, monitor, and optimize Microsoft Azure services (VMs, storage, networking, identity). Configure, monitor, and optimize AWS services (EC2, S3, IAM, VPC, RDS). Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and maintain on-premises Exchange Server environments (installation, configuration, migration, troubleshooting). Manage Intune for device management, compliance policies, and endpoint security. Utilize SCCM (System Center Configuration Manager) for software deployment, patch management, and endpoint configuration. Implement and maintain security best practices across systems and cloud platforms. Perform system monitoring to ensure performance, availability, and reliability. Conduct optimization and tuning of systems and applications for efficiency. Oversee patch management to maintain security and compliance. Design and support high availability solutions for critical workloads. Support and manage hybrid environments integrating on-premises and cloud resources. Administer and maintain database servers, with a preference for SQL Server. Manage and optimize enterprise storage systems, including Dell PowerVault arrays. Administer and support virtualization platforms (Hyper-V, VMware) and VDI solutions (Citrix, VMware Horizon, Microsoft RDS). Participate in incident management processes, including detection, escalation, resolution, and post-incident review. Participate in audit and governance reviews to ensure compliance with organizational policies, standards, and regulatory requirements. Implement technical solutions to meet business and operational requirements. Perform software and hardware upgrades to maintain system performance, compatibility, and security. Troubleshoot and resolve system, network, database, storage, virtualization, and application issues. Support backup, disaster recovery, and business continuity planning using Veeam Backup & Replication. Collaborate with cross-functional teams (network engineers, developers, security specialists, business stakeholders) to deliver integrated solutions. Develop and maintain documentation for systems, processes, and procedures. Key Skills & Knowledge:Technical Skills: Strong expertise in Windows Server administration. Hands-on experience with Azure cloud services (Azure AD, Azure Virtual Machines, Azure Networking, Azure Backup). Hands-on experience with AWS cloud services (EC2, S3, IAM, VPC, RDS). Proficiency in Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive). Experience with on-premises Exchange Server administration and migration. Experience with Intune for mobile device and endpoint management. Knowledge of SCCM for patch management, software deployment, and endpoint configuration. Knowledge of PowerShell and AWS CLI scripting for automation. Strong knowledge of virtualization technologies (Hyper-V, VMware). Experience with VDI solutions (Citrix, VMware Horizon, Microsoft RDS). Experience with Veeam Backup & Replication for backup and disaster recovery. Expertise in system performance monitoring, optimization, patch management, and high availability. Experience managing hybrid environments integrating on-premises and cloud systems. Strong knowledge of database servers, preferably SQL Server (installation, configuration, performance tuning, backups). Experience with enterprise storage systems, particularly Dell PowerVault. Experience with incident management frameworks (ITIL or similar). Experience participating in audit and governance reviews to ensure compliance. Ability to implement technical solutions and perform software/hardware upgrades. Experience with network protocols (TCP/IP, VPN, firewalls). Understanding of security frameworks and compliance standards. Soft Skills: Effective communication skills in verbal and written communication. Ability to collaborate with cross-functional teams to achieve organizational goals. Flexibility and adaptability in dynamic environments. Strong ability to prioritize and manage tasks and workloads efficiently. Work effectively in team environments while also being self-directed. Develop and maintain clear documentation for technical and operational processes. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (preferred). 3+ years of experience in Windows system administration. Experience with Azure, AWS, Microsoft 365, Intune, SCCM, Veeam, hybrid environments, SQL databases, enterprise storage (Dell PowerVault), on-premises Exchange, virtualization, VDI, incident management, audit/governance reviews, and solution implementation/upgrades. Microsoft certifications such as AZ-104 (Azure Administrator Associate), MCSA/MCSE, MS-102 (Microsoft 365 Administrator Associate), and AWS certifications such as AWS Certified SysOps Administrator or AWS Solutions Architect Associate are highly desirable. Veeam certification (e.g., VMCE - Veeam Certified Engineer) is a plus. SQL Server certification (e.g., Microsoft Certified: Azure Database Administrator Associate) is a plus. SCCM-related certification or proven experience is a strong advantage. Storage certifications or proven experience with Dell PowerVault are highly desirable. Exchange Server certification or proven experience with on-premises Exchange is a strong advantage. ITIL certification or proven experience in incident management and governance reviews is a plus. Certifications or proven experience with virtualization and VDI technologies are highly desirable. Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
    $66k-96k yearly est. Auto-Apply 8d ago
  • IT Admin Windows Server Cluster

    Mapjects.com

    Information technology professional job in Raleigh, NC

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job Description You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $66k-96k yearly est. Easy Apply 13h ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Raleigh, NC?

The average information technology professional in Raleigh, NC earns between $55,000 and $129,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Raleigh, NC

$85,000

What are the biggest employers of Information Technology Professionals in Raleigh, NC?

The biggest employers of Information Technology Professionals in Raleigh, NC are:
  1. Us Navy
  2. Covenant Case Management Services
  3. Globalchannelmanagement
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