Technical Support Analyst
Information technology professional job in Raleigh, NC
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system.
Key Responsibilities:
The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels.
Troubleshoot and resolve issues related to ‘Level 1' areas such as:
Identity proofing and account activation
Password resets and login problems
Payment processing
General navigation and use of the permitting portal
Routing inquiries to appropriate program staff when necessary
Internal user permissions and system authorization
Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs.
Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience
Maintain accurate records of support interactions and resolutions.
Qualifications:
Excellent problem-solving and communication skills.
Experience providing technical support or customer service in a software or web-based environment.
Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal).
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.
Ability to work independently in a remote environment while collaborating effectively with team members.
Information Technology Help Desk Analyst
Information technology professional job in Cary, NC
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).
Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP.
Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration.
Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems.
Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
Maintain clear and professional communication with end users and update tickets with accurate notes.
Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
Knowledge in identifying desktop, laptop, and printer issues.
Eligibility, Knowledge, Skills & Experience
1-5 years in a Service Desk or in an IT Support role.
Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
Phone support experience is mandatory.
3-4 yrs of university education post High school (B.Sc. or Diploma).
A proactive mindset with the ability to make a meaningful impact.
Customer focused with the eagerness to learn and grow continuously.
Experience in Technical helpdesk or technical call center support is required.
Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support.
Familiarity with ticketing tools like ServiceNow or Jira Service Management.
Excellent communication, customer service capability, and problem-solving skills.
Ability to follow processes and work in a structured SLA-driven environment.
A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Desktop Support Specialist
Information technology professional job in Raleigh, NC
DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC.
is onsite
*Travel may be required
Responsibilities:
Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
Communicates status of progress to the customer.
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system.
Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installs and images new computers and loads appropriate software for customers.
Deploys new business applications as needed.
Installs local and network printers and other peripherals and configuration of same.
Responsible for user data and migration of profiles as computers are replaced.
Stays abreast of current technology in a changing environment.
Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems.
Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.
Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).
Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.
Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions.
Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position
This documentation is to be used by team members for operational standards of daily work.
This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
All documentation should be reviewed annually.
System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Required Skills:
7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
7 Years - Installing and imaging new computers and loading of appropriate software for customers.
7 Years - Installing local and network printers and other peripherals and configuration of same.
7 Years - Migrating data and user profiles.
7 Years - Documenting process and procedures related to technical field support activities.
7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Desktop Support Specialist
Information technology professional job in Durham, NC
Job Title:
Desktop and Mobility Support
Must Have Technical/Functional Skills
Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support,
Roles & Responsibilities
• Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of
Laptop/Desktop/VDI
• Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
like MS Office/VPN/Anti-Virus/Skype etc.
• Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
• Deployment of device drivers and windows patch updates
• Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
• Manage the Security compliance health status of end user workstations
• Monitor security patching status and remedy deficiencies proactively
• Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from
Service Desk team
• Adjust configuration options as required to resolve defects identified while performing corrective action on a device
• Investigate desktop level incidents and identify root causes to be able to provide solutions.
• Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
• Support Windows 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
• L2 Workstations operational support
• Monitor and report on User experience.
Report on Workstation image deployments and patch compliance metrics
Desktop Support Specialist
Information technology professional job in Raleigh, NC
Needs an excellent desktop support for activities such as troubleshooting, software installs, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboardings, and off-boardings.
Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Image or provision new equipment hardware & provide to customer
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Follow asset management processes to ensure proper customer billing
Document work activities in ServiceNow
Testing Intune processes for Tier 3 team & providing feedback
Test upgrades and software changes
Install software following security & internal processes
Troubleshoot customer issues
Provide instruction while troubleshooting for remote customers
Assist with developing team processes & a knowledge base
Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust
Basic knowledge of Macintosh Apple devices with a willingness to learn
Work with vendors on warranty cases
Collaborate with internal teams on technical issues
Work on special projects as needed.
Required Skills:
Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Image or provision new equipment hardware & provide to customer
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Follow asset management processes to ensure proper customer billing
Testing Intune processes for Tier 3 team & providing feedback
Test upgrades and software changes
Install software following security & internal processes
Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond
Basic knowledge of Macintosh Apple devices with a willingness to learn
IT Support Specialist
Information technology professional job in Hillsborough, NC
CITEL is hiring an experienced IT Support Specialist to lead IT operations at its new Hillsborough, NC facility. The role includes managing infrastructure, user support, and ERP/CRM systems. As part of the global IT team, the specialist will implement company-wide standards, deploy systems in new buildings, and help improve tools and processes.
Key Responsibilities
Infrastructure & Systems Administration
Manage and maintain local IT infrastructure (servers, network devices, PCs, printers, A/V systems)
Oversee installation, configuration, and updates of hardware and software
Administer LAN/WAN, VPN, Wi-Fi, and ensure reliable connectivity
Implement and monitor security tools (firewalls, antivirus, backups, patching)
Document IT assets, procedures, and configurations
Deploy infrastructure in new buildings, ensuring scalability and compliance with Group standards
Propose technical improvements aligned with business needs
User Support & Training
Provide Level 1 & 2 support for Windows, mac OS, mobile devices, and productivity tools
Handle onboarding/off boarding (accounts, devices, access rights)
Train users on systems including ERP platforms and remote access tools
Communicate technical concepts clearly to non-technical users
Follow up to ensure resolution and satisfaction
ERP & CRM Administration
Serve as local contact for ERP/CRM support and administration
Provide first-level support and coordinate with Group IT or external providers as needed
Collect and relay user improvement requests
Group IT Collaboration
Apply and enforce group IT policies, standards, and security guidelines
Participate in audits, compliance processes, and international projects
Provide regular reporting and feedback to global group IT teams
Cybersecurity & Compliance
Define and implement local cybersecurity practices in line with Group policies
Monitor threats and apply corrective actions
Promote awareness of security practices among users
Support global security reviews and audits
Skills & Qualifications
Technical Skills
Strong background in IT infrastructure and systems administration
Solid knowledge of networking (firewalls, switches, VPNs, VLANs)
Experience with Microsoft 365, Windows OS, Google Workspace
Familiarity with Active Directory, DNS/DHCP, and monitoring tools
Experience with hardware troubleshooting and repair (PCs, laptops, printers, etc.)
Experience with help desk ticketing systems and remote tools
Hands-on experience deploying infrastructure in new facilities
ERP experience preferred
Soft Skills
Demonstrates a strong customer focus while effectively engaging and motivating internal teams across functions.
Able to present information in a concise, structured, and engaging manner, both in-person and virtually
Self-motivated, organized, and proactive
Able to manage priorities in a fast-paced environment
Curious, creative, and solution-oriented
Fluent in English; professional French is a plus
Work on site at our NC facility required (no remote or hybrid work)
Ability to travel internationally as needed
Education & Experience
Bachelor's or Master's in IT, Computer Science, or related field
3+ years of IT experience
Understanding business functions (Production, Supply Chain, etc.)
Knowledge of SQL, Java, or similar languages is a plus
Why Join Us?
Our new RTP facility represents the future of CITEL in the U.S. a growing team, high-tech manufacturing, and a culture rooted in collaboration and innovation. The Raleigh-Durham area offers access to world-class talent, strong infrastructure, affordable housing, and an unbeatable quality of life. Be part of a company that is protecting critical systems, supports clean energy, and growing with purpose.
Benefits:
Competitive salary and performance bonus
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Company paid life insurance
Career development opportunities
Equal Opportunity Employer
CITEL considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, disability, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.
Customer Technical Support Engineer
Information technology professional job in Raleigh, NC
Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site)
Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa.
As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology.
Responsibilities
Answer inbound customer calls in a professional and courteous manner.
Diagnose, troubleshoot, and document customer issues in detail.
Provide technical guidance for installation and configuration of our products.
Support both individual customers and professional auto shops.
Use our Shopify-based platform to update customer records and input order details.
Qualifications
Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field.
Strong problem-solving skills with proven ability to handle both hardware and software issues.
Excellent communication skills with 100% English fluency.
Reliable high-speed internet connection, laptop, and mobile phone.
Familiarity with automotive systems and comfort with diagnosing software issues.
Eagerness to learn our product line inside and out (comprehensive training provided).
Position Details & Compensation
Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET).
Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses.
Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.
Senior Information Technology Engineer-OSS-Linux
Information technology professional job in Raleigh, NC
The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes.
Company Overview
FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.
We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!
Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: ***************************************************
Job Description
What You'll Do
Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies
Assists in the establishment and alignment of roadmaps across IT & OT
Implements and supports tools and services bridging the gap between IT & OT.
Builds a modern, flexible, and mature service delivery model.
Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist
Implements and supports a fit-for-purpose containerization platform.
Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments.
Provides level 2 support, including resolving complex technical issues within the OSS area of operations.
Provides critical technical expertise.
Creates and deploys of application packages for use on end point devices
Assists with other projects involving the infrastructure and application systems teams.
Analyzes inquiries and participate in on-call rotation for critical incident management.
Determines appropriate technical area or vendor to resolve problems.
Participates in project execution and quality assurance as needed.
Ensures and drives service delivery of the IT ServiceDesk
Other duties, as assigned
Knowledge and Skills
Excellent troubleshooting skills to identify and correct problems
Excellent oral and written communications skills and fluency in English
Strong analytical mind, eye for detail, and problem solving skills
Drive for automation and simplification of tasks and processes
Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals
High sense of responsibility and ownership.
Self-driven, flexible, has a positive attitude.
High service and quality mindset
Basic Requirement
Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR
Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience
Experience implementing Enterprise Linux/*NIX hosting capabilities
Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar.
Foundational understanding of security Open Source technologies
Experience with manufacturing IT/OT
Preferred Requirements
Experience in Life Sciences or GMP manufacturing environment
FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email
FDBN_****************
.
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
Data Center Facilities Tech
Information technology professional job in Zebulon, NC
Immediate need for a talented Data Center Facilities Tech. This is a 04+months contract opportunity with long-term potential and is located in Zebulon, NC(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-95472
Pay Range: $43 - $43.09/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Responsibilities may include, but are not to limited to, receiving equipment deliveries, configuration of server cabinets, racking and cabling of devices, cable testing, troubleshooting hardware and cabling issues, and maintaining inventory and interface documentation.
Key Requirements and Technology Experience:
Key skills; Data Center, Cable, Troubleshooting
Data Center experience.
Operate and install computing equipment related to infrastructure and applications including servers, storage, network, and telco.
Familiarity with infrastructure cabling concepts.
Troubleshooting skills to solve network issues.
Good interpersonal and communication skills.
Assist with shipping, receiving and distribution of equipment and hardware.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Information Technology Professional
Information technology professional job in Garner, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Information Technology
Information technology professional job in Raleigh, NC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology
Information technology professional job in Raleigh, NC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Admin Windows Server Cluster
Information technology professional job in Raleigh, NC
Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Please answer questions below
Job Description
You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security.
IT or System Administrator needed for related issues System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Intermediate knowledge of
Active Directory, Exchange and Enterprise Exchange
/ Messaging Software
Additional Information
please email word copy of resume to
ensure it has your
contact information, and phone number to reach you.
*****************
or
******************
Easy ApplyGlobal IT System Administrator
Information technology professional job in Raleigh, NC
at Attindas - US
Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Summary:We are seeking a skilled Windows, Azure, AWS, and Microsoft 365 Systems Administrator to manage, maintain, and optimize our IT infrastructure across on-premises, cloud, hybrid, and enterprise storage environments. This role is responsible for ensuring the stability, security, and performance of Windows servers, Active Directory, cloud services in Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, on-premises Exchange, enterprise storage systems such as Dell PowerVault, and virtualization/VDI platforms. The ideal candidate will have strong technical expertise, problem-solving abilities, and a proactive approach to system administration, monitoring, optimization, incident management, governance, and solution implementation.Key Responsibilities:
Administer and maintain Windows Server environments (2016/2019/2022).
Manage Active Directory, Group Policy, DNS, DHCP, and user account provisioning.
Configure, monitor, and optimize Microsoft Azure services (VMs, storage, networking, identity).
Configure, monitor, and optimize AWS services (EC2, S3, IAM, VPC, RDS).
Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
Administer and maintain on-premises Exchange Server environments (installation, configuration, migration, troubleshooting).
Manage Intune for device management, compliance policies, and endpoint security.
Utilize SCCM (System Center Configuration Manager) for software deployment, patch management, and endpoint configuration.
Implement and maintain security best practices across systems and cloud platforms.
Perform system monitoring to ensure performance, availability, and reliability.
Conduct optimization and tuning of systems and applications for efficiency.
Oversee patch management to maintain security and compliance.
Design and support high availability solutions for critical workloads.
Support and manage hybrid environments integrating on-premises and cloud resources.
Administer and maintain database servers, with a preference for SQL Server.
Manage and optimize enterprise storage systems, including Dell PowerVault arrays.
Administer and support virtualization platforms (Hyper-V, VMware) and VDI solutions (Citrix, VMware Horizon, Microsoft RDS).
Participate in incident management processes, including detection, escalation, resolution, and post-incident review.
Participate in audit and governance reviews to ensure compliance with organizational policies, standards, and regulatory requirements.
Implement technical solutions to meet business and operational requirements.
Perform software and hardware upgrades to maintain system performance, compatibility, and security.
Troubleshoot and resolve system, network, database, storage, virtualization, and application issues.
Support backup, disaster recovery, and business continuity planning using Veeam Backup & Replication.
Collaborate with cross-functional teams (network engineers, developers, security specialists, business stakeholders) to deliver integrated solutions.
Develop and maintain documentation for systems, processes, and procedures.
Key Skills & Knowledge:Technical Skills:
Strong expertise in Windows Server administration.
Hands-on experience with Azure cloud services (Azure AD, Azure Virtual Machines, Azure Networking, Azure Backup).
Hands-on experience with AWS cloud services (EC2, S3, IAM, VPC, RDS).
Proficiency in Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive).
Experience with on-premises Exchange Server administration and migration.
Experience with Intune for mobile device and endpoint management.
Knowledge of SCCM for patch management, software deployment, and endpoint configuration.
Knowledge of PowerShell and AWS CLI scripting for automation.
Strong knowledge of virtualization technologies (Hyper-V, VMware).
Experience with VDI solutions (Citrix, VMware Horizon, Microsoft RDS).
Experience with Veeam Backup & Replication for backup and disaster recovery.
Expertise in system performance monitoring, optimization, patch management, and high availability.
Experience managing hybrid environments integrating on-premises and cloud systems.
Strong knowledge of database servers, preferably SQL Server (installation, configuration, performance tuning, backups).
Experience with enterprise storage systems, particularly Dell PowerVault.
Experience with incident management frameworks (ITIL or similar).
Experience participating in audit and governance reviews to ensure compliance.
Ability to implement technical solutions and perform software/hardware upgrades.
Experience with network protocols (TCP/IP, VPN, firewalls).
Understanding of security frameworks and compliance standards.
Soft Skills:
Effective communication skills in verbal and written communication.
Ability to collaborate with cross-functional teams to achieve organizational goals.
Flexibility and adaptability in dynamic environments.
Strong ability to prioritize and manage tasks and workloads efficiently.
Work effectively in team environments while also being self-directed.
Develop and maintain clear documentation for technical and operational processes.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
3+ years of experience in Windows system administration.
Experience with Azure, AWS, Microsoft 365, Intune, SCCM, Veeam, hybrid environments, SQL databases, enterprise storage (Dell PowerVault), on-premises Exchange, virtualization, VDI, incident management, audit/governance reviews, and solution implementation/upgrades.
Microsoft certifications such as AZ-104 (Azure Administrator Associate), MCSA/MCSE, MS-102 (Microsoft 365 Administrator Associate), and AWS certifications such as AWS Certified SysOps Administrator or AWS Solutions Architect Associate are highly desirable.
Veeam certification (e.g., VMCE - Veeam Certified Engineer) is a plus.
SQL Server certification (e.g., Microsoft Certified: Azure Database Administrator Associate) is a plus.
SCCM-related certification or proven experience is a strong advantage.
Storage certifications or proven experience with Dell PowerVault are highly desirable.
Exchange Server certification or proven experience with on-premises Exchange is a strong advantage.
ITIL certification or proven experience in incident management and governance reviews is a plus.
Certifications or proven experience with virtualization and VDI technologies are highly desirable.
Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
Auto-ApplyIT Product Intern
Information technology professional job in Raleigh, NC
Schedule - 34.5 hours a week, Monday - Friday // May 26 - July 31, 2026
Application Deadline: Sunday, January 4, 2026 at 11:59PM EST
Advance Auto Parts is more than just an auto parts store - we're a recognized leader in the automotive aftermarket industry. As part of our commitment to innovation and growth, we're excited to welcome a new cohort of interns to join our team.
This 10-week paid internship offers students the opportunity to gain hands-on experience across various areas of our business. The program begins with a comprehensive orientation week, where interns will learn about our company's history, values, and culture, while connecting with team members across the organization. Each intern will be paired with a dedicated mentor to provide guidance and support throughout the program.
Interns will then transition into their assigned functional teams, where they'll actively contribute to meaningful projects aligned with key business initiatives. This is not a job shadowing experience - it's a chance to make a real impact, collaborate with professionals, and immerse yourself in our dynamic workplace.
The program fosters a fun, team-oriented environment, encouraging strong peer relationships and professional development. At the conclusion of the internship, participants will present their project outcomes and proposed solutions to senior leaders, offering valuable exposure to executive-level decision-making.
Advance Auto Parts is proud to champion diversity and community engagement. But don't just take our word for it - apply today and experience it for yourself.
Summary
We are looking for a motivated and detail-oriented IT Product Intern to support our product team in building, improving, and launching products that solve meaningful customer problems. You will collaborate with product managers, designers, engineers, and other cross-functional teams to help drive product initiatives from research and planning through execution.
General Job Responsibilities
Assist product managers with defining product requirements, writing user stories, and maintaining documentation.
Conduct user and market research to help identify customer needs, trends, and competitive insights.
Support product roadmap development, feature prioritization, and backlog grooming.
Analyze user data and product performance metrics to uncover insights and recommendations.
Collaborate with designers to explore UX/UI improvements and participate in usability testing.
Participate in sprint activities, including planning, stand-ups, and review sessions.
Help test new features, collect feedback, and ensure product quality before release.
Prepare presentations, reports, and materials for cross-team communication.
Qualifications
Currently pursuing a degree in Business, Engineering, Computer Science, Design, or a related field.
Rising or Current Senior at the time of application (Expected Graduation between December 2026 - May 2027).
Strong interest in product management, technology, and user experience.
Excellent analytical, communication, and problem-solving skills.
Ability to work collaboratively in a fast-paced environment.
Familiarity with tools such as Figma, Jira, Notion, Excel/Sheets, or analytics tools is a plus.
Curiosity, creativity, and a willingness to learn.
What You'll Gain
Real-world experience in product development and lifecycle management.
Mentorship from experienced product managers and cross-functional teammates.
Exposure to agile workflows, product strategy, and customer-centric thinking.
Opportunities to contribute directly to features used by real customers.
A strong foundation for future roles in product management or related fields.
This position is located in Raleigh, NC. The program dates are May 26, 2026 - July 31, 2026.
Application Deadline: Sunday, January 4, 2026 at 11:59PM EST
Applicants must be legally authorized to work in the United States for ANY employer. This position is ineligible for employment visa sponsorship. This includes initial or change of employer filings of any kind, including but not limited to H-1B, TN, or E-3.
California Residents click below for Privacy Notice:
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Auto-ApplyDesktop Support Specialist
Information technology professional job in Cary, NC
Job Description:-
Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support
You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate
Provide customers with training and advice on DB related technologies and updates during service visit
Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge
Educate and share with customers on new technology and processes to enhance technology adaption
Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits
Utilise Service Now to record and track all incident related to service calls and appointments
Your skills and experience
Strong people skills and a knack for problem solving
Excellent communication skills, both written and spoken
Excellent time management skills and can make decisions quickly
Previous experience supporting Investment Banking/financial environment is an advantage
Knowledge of financial applications and MS Office suite of products
Experience in customer service/support, client services, production support or technical support role
working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11.
working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android)
Strong technical skills related to desktop, mobile, End User compute environment.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation
Service Desk L1
Information technology professional job in Morrisville, NC
Immediate need for a talented Service Desk L1. This is a 06+ Months Contract opportunity with long-term potential and is located in Morrisville, NC (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94305
Pay Range: $17 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).
Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP.
Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration.
Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems.
Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
Maintain clear and professional communication with end users and update tickets with accurate notes.
Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
Knowledge in identifying desktop, laptop, and printer issues
Key Requirements and Technology Experience:
Skills-Experience in Technical helpdesk or technical call center support is required.
1-5 years in a Service Desk or in an IT Support role.
Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
Phone support experience is mandatory.
Experience in Technical helpdesk or technical call center support is required.
Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support.
Familiarity with ticketing tools like ServiceNow or Jira Service Management.
Excellent communication, customer service capability, and problem-solving skills.
Ability to follow processes and work in a structured SLA-driven environment.
A proactive mindset with the ability to make a meaningful impact.
Customer focused with the eagerness to learn and grow continuously.
A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Information Technology Professional
Information technology professional job in Raleigh, NC
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
IT Admin Windows Server Cluster
Information technology professional job in Raleigh, NC
Mapjects is a leading centralized logistics operations portal platform.
Email resume and contact to -> ******************
Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN)
Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start)
Please answer questions below
Job DescriptionYou will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security.
IT or System Administrator needed for related issues System or IT software
Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software
May evaluate and install patches, and resolve software related problems
Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
Qualifications
Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software
Additional Information
please email word copy of resume to
ensure it has your contact information, and phone number to reach you.
***************** or ******************
Easy ApplyData Center Facilities Tech
Information technology professional job in Wilson, NC
Immediate need for a talented Data Center Facilities Tech. This is a 09+months contract opportunity with long-term potential and is located in Wilson,NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-95470
Pay Range: $42 - $43.09/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Responsibilities may include, but are not to limited to, receiving equipment deliveries, configuration of server cabinets, racking and cabling of devices, cable testing, troubleshooting hardware and cabling issues, and maintaining inventory and interface documentation.
Key Requirements and Technology Experience:
Key Skills;Data Center Planning, Infrastructure cabling, Hardware Troubleshooting .
Operate and install computing equipment related to infrastructure and applications including servers, storage, network, and telco.
Familiarity with infrastructure cabling concepts.
Troubleshooting skills to solve network issues.
Good interpersonal and communication skills.
Assist with shipping, receiving and distribution of equipment and hardware.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.