Help Desk Technician
Information technology professional job in Springfield, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Computer Field Technician
Information technology professional job in Springfield, OR
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Technician
Information technology professional job in Springfield, OR
This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.
Qualifications:
+ 1+ year of experience in a help desk or technical support role
+ Active Directory
+ Microsoft Office 365
+ Windows server
+ Troubleshooting
+ Excellent customer service and communication skills
Onsite: You must live in the Eugene area to be considered for this position.
Starting pay: $25/hr
Excellent benefits, friendly and welcoming team!
Requirements
- Minimum of 1 year of experience in an IT support or help desk role.
- Proficiency in Active Directory user administration.
- Strong knowledge of Microsoft Office 365 applications.
- Familiarity with Windows 10 operating systems.
- Ability to troubleshoot hardware, software, and system access issues effectively.
- Excellent communication and customer service skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Now Hiring IT and Telecom Field Technicians
Information technology professional job in Corvallis, OR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Vcio at StepUP IT Services, LLC
Information technology professional job in Eugene, OR
Job Description
If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping.
This position reports directly to the Sales Manager and indirectly to the Operations Director.
Duties & Responsibilities
Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members.
Act as the main point of contact both to the client within our organization and within our organization to the client.
Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience.
Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status.
Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team.
Perform at least one unique client touch per client per month.
Develop and maintain working knowledge of assigned customers' environments and IT challenges.
Keep client account information up-to-date including agreements, key contacts, and sales documents.
Identify customer technical risk and collaborate with internal teams appropriately.
Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards.
Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures
Maintain a weekly vCIO playbook documenting your activities for the week.
Develop business acumen with key contacts at client sites.
Advise and train clients on how to use the Support Desk team outside of the proactive TAP process.
Maintain high positive client and user satisfaction and relationships and client feedback ratings.
Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry.
Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company.
Aid in the training, mentoring and development of other vCIO staff, as assigned.
Manage and/or generate any escalated service issues and ensure their resolution.
Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader.
Adopt continuous learning and improvement processes in all aspects of the position.
Skills & Requirements
Strong written and verbal communication
Strong interpersonal skills
Excellent organizational, project management, coordination, and prioritization skills
Strong problem-solving and self-guided learning skills
Show initiative when undertaking tasks and good self-task management
Committed to undertaking duties efficiently, with a strong attention to detail
Able to work well both within the TAP team environment and independently
High degree of confidentiality
High degree of punctuality
Ability to take, interpret, and follow instructions
Customer service orientated
Ability to work with staff at all levels within the company and work in accordance with company policies and procedures
A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record
Success in previous account manager for business to business relationships
Key Performance Indicators (KPI)
Client profitability based on gross and net margins across clients' monthly agreements
Number of completed Technology Alignment my ITprocess reviews completed
Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency
Number of unique client touches per week
Number of vCIO TAP hours performed
% of weekly TODO assignments successfully completed on time as assigned by TAP team
% and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals)
Retention % for assigned clients
Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR)
Client and staff satisfaction ratings, measured by client ratings and any direct client complaints
Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader
Pay & Benefits
Annual salary upon hire: $60,000-70,000 DOE
Paid time off
Recurring performance and salary reviews
Healthcare Reimbursement
401k match
Telemedicine plan
Mileage and expense reimbursement
Company sponsored Employee Engagement program
This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
On-Call IT Field Technician & TV Configuration -Eugene, OR
Information technology professional job in Eugene, OR
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyAnalyst - Prog Support
Information technology professional job in Eugene, OR
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyNetwork Support Associate
Information technology professional job in Eugene, OR
dependent on need) Salary Range: $65,000-$75,000 Reports to: Deputy Executive Director Status: Full-time, Exempt
About the Organization Environmental Law Alliance Worldwide (ELAW) is an international NGO, registered in
Oregon as a nonprofit. At ELAW, we believe that environmental protection and human
rights are inseparable-and that the best solutions come from those closest to the
problem. That's why we support a global network of public interest lawyers and
scientists in 80+ countries working to protect communities and ecosystems through law.
Headquartered in Eugene, Oregon, ELAW connects local expertise with global
impact-empowering people on the front lines of environmental and human rights
challenges.
About the Role
The Network Support Associate plays a key role in connecting and supporting ELAW's
global network of partners. This position ensures smooth communication, coordination,
and engagement among members, fellows, and staff, helping our international
community share knowledge, resources, and inspiration.
The Network Support Associate works closely with ELAW's team to facilitate events,
manage information systems, and provide logistical support for global initiatives -
including the ELAW Fellows Program.
This role is ideal for someone who is energized by cross-cultural collaboration, detail-
oriented coordination, and mission-driven teamwork. It's a great fit for a professional
who enjoys building relationships, learning continuously, and supporting a purpose that
matters.
What You'll Do
● Cultivate and maintain relationships with ELAW's global partners, ensuring timely
communication and accurate information in organizational databases.
● Coordinate logistics for the ELAW Fellows Program, including travel and local
engagement for visiting fellows in Eugene.
● Build and foster relationships with host families for Fellows.
● Assist with planning and execution of in-person and virtual learning events and
meetings, including Annual Meeting, providing operational and communication
support.
● Maintain current contact information for ELAW Network Members and Partners.
● Provide practical logistical support to the law, science, and defenders teams to
streamline work with Network members.
Who You Are
You are a relationship builder, detail-oriented professional, and passionate advocate for
environmental and human rights. You thrive in a collaborative, cross-cultural
environment and are eager to support a mission-driven global community.
Required Qualifications
● Bachelor's degree in any field.
● Fluency in English and proficiency in at least one other language (French,
Spanish, Arabic, or Portuguese preferred).
● Cross-cultural experience through education or work.
● Proficiency in Google Workspace, Microsoft Office Suite, and virtual collaboration
tools (Zoom, Google Meet).
● Strong writing, proofreading, and communication skills.
● Excellent time management, problem-solving, and attention to detail.
● Commitment to environmental protection, human rights, and ELAW's values.
● Must be authorized to work in the U.S. and reside in or near Eugene/Springfield,
Oregon.
● Valid driver's license; ability to perform light physical tasks (e.g., assisting
fellows, event setup).
Preferred Qualifications
● Experience with Salesforce or other CRM/database systems.
● Experience in nonprofit or cross-cultural program coordination.
● Event coordination or volunteer engagement experience.
● Bachelor's or Master's degree in International Studies or Environmental Studies.
Why Join Us
This is an opportunity to be part of an international community working for justice,
sustainability, and a healthy planet. At ELAW, you'll collaborate with passionate
colleagues in Eugene and around the world, helping ensure that communities
everywhere have the tools and partnerships they need to defend their rights and
environments.
We offer:
● Competitive pay ($65,000-$75,000)
● Health and life insurance
● Retirement benefits
● Paid time off
● Flexible spending account
● Professional development assistance
● A collaborative, values-driven culture committed to inclusivity and learning
You'll join an organization that values curiosity, humility, integrity, and cross-cultural
respect - and where your work will directly contribute to a fairer, cleaner, and more
sustainable future.
How to Apply
To apply, please click on 'apply for this job' and complete the form, and upload your resume and cover letter by November 26th. No phone calls, please.
Our Commitment to Equity
We actively seek applicants from diverse backgrounds and encourage applications from
those historically underrepresented in the legal field.
ELAW is committed to equity, inclusion, and justice in our work and in our workplace.
We do not discriminate on the basis of race, gender, age, disability, immigration status,
sexual orientation, or any other protected identity.
Application Technologist I
Information technology professional job in Springfield, OR
Application Technologist I Job - Springfield, Oregon
Arclin Inc is currently looking for an Applications Technologist I for our Springfield, OR location, reporting to the Applications Engineer within the Growth and Innovation Team. This roll supports product development, laboratory analysis, and field application testing in accordance with key company growth objectives. While ensuring the maintenance of a safe, clean and well-organized laboratory workspace, this employee will conform to all Arclin policies, procedures and applicable HSE and OSHA rules and regulations.
Applications Technologist I Job Responsibilities:
Maintain a clean and well-organized workspace in a dynamic and fast-paced environment with the ability to efficiently multi-task.
Convert written and verbal instructions into actions related to new product development in the building construction materials space.
Conduct laboratory activities including coating development, paper and nonwoven converting, raw material evaluations, and final product assessment through applications testing.
Demonstrate a desire to work with and understand a wide variety of coating chemistries as well as application technologies.
Record the results of laboratory experiments and field application testing in an organized and concise manner using an electronic lab notebook system.
Willingness to complete carpentry related tasks and organize logistics associated with preparing and shipping samples for evaluation at third party laboratories.
Provide technical support the Applications Engineer as well as the other peers within the Growth and Innovation team.
Applications Technologist I Job Requirements:
Diploma from a secondary technical school / community college (STEM degrees are preferred)
Experience with both chemical laboratory equipment and wood shop equipment
1-3 years of experience working in an industrial laboratory environment is preferred
Demonstrate ability of being self-starting / independent
Proven track record of efficient time management skills and attention to detail
A willingness to learn and an openness to new ideas and concepts
Ability to communicate clearly and concisely both verbally and in writing
Behaviors:
Hands-on mindset - Enjoys working with materials and equipment, solving practical problems, and seeing tangible results from technical work.
Curious and detail-oriented - Naturally inquisitive with a keen eye for subtle performance trends and experimental variables.
Strong communicator - Ability to clearly explain technical concepts to the Growth & Innovation team in written and verbal formats.
Highly organized - Can efficiently manage lab workflows, testing schedules, logistics, and laboratory documentation simultaneously.
Proactive problem solver - Takes initiative to identify potential issues and implements solutions without waiting for instruction.
Dependable and trustworthy - Can be relied on to complete daily tasks without constant supervision.
Enterprise Technician I/II - IT Support - Information Technology - 2025
Information technology professional job in Eugene, OR
Job Description
Alpha IT, LLC is seeking an Enterprise Technician to join our team. As an Enterprise Technician, you will provide exceptional technical support and customer service to businesses throughout the state of Oregon. Our goal at Alpha IT is to provide world-class managed services at an affordable price while retaining the highest level of customer satisfaction. As a member of our team, you will play a crucial role in helping us achieve that goal by supporting a variety of businesses and their technology needs.
Responsibilities
Provide remote and onsite technical support to customers, including troubleshooting and resolving a variety of issues.
Install, configure, and maintain hardware, software, and other IT assets.
Document and maintain accurate records of all support requests and activities.
Ensure customer satisfaction by providing timely and effective communication and follow-up with customers.
Collaborate with team members to identify and resolve complex technical issues.
Participate in ongoing training and professional development opportunities to maintain current knowledge of industry trends and best practices.
Maintain a positive and professional attitude at all times, even in challenging situations.
Requirements
Associate's or Bachelor's degree in Information Technology or related field.
At least 2 years of experience providing technical support in a customer-facing role.
Knowledge of IT hardware, software, and networking principles and practices.
Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical individuals.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Ability to prioritize and manage multiple tasks and projects simultaneously.
Benefits
Benefits
Starting Salary of $40,000 - 60,000 per year D.O.E. Skillset and salary advancement are possible.
Some benefits occur after a probationary period and depend on the position
Paid vacation
Sick Leave
Insurance (medical, dental, vision, Rx)
401k
FSA Account
Company provided
iPhone
Laptop
Alternative Format and Accessible Technology Coordinator
Information technology professional job in Eugene, OR
Department: Accessible Education Center, UESS Appointment Type and Duration: Regular, Ongoing Salary: Salary range starting at $50,000/year Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0
Application Review Begins
open until filled
Special Instructions to Applicants
To be considered for this position, please upload the following documents with your online application:
• A resume/CV
• A cover letter highlighting how your knowledge, skills and experience qualify you for the requirements, competencies, and qualifications outlined in the job posting.
• The names of at least three professional references, their e-mail addresses, and telephone numbers
Department Summary
The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.
The Accessible Education Center (AEC) facilitates and supports access and inclusion for students with disabilities. The AEC coordinates services, determines student accommodations, provides advocacy, and collaborates with students, faculty, staff, and the community to create and sustain accessible physical, curricular, and informational environments.
Position Summary
The Alternative Format and Accessible Technology Coordinator manages and oversees alternative format services, including planning, preparing, and performing the conversion of required academic materials into alternate formats to be utilized by students with print-based disabilities, including blindness/low-vision, learning disabilities, and mobility impairments. This position resolves alternate format issues within the Accessible Education Center using defined policies, practices, and industry standards. This position also coordinates accessible technology for students with disabilities including providing one-on-one user support. and evaluates and recommends effective technology tools and accommodations. The Coordinator engages in collaboration and outreach to facilitate campus awareness of related universal design strategies and considerations. This position plays a critical role in ensuring that students with disabilities are provided with appropriate accommodations as required by law. The Alternative Format and Accessible Technology Coordinator reports to the AEC Assistant Director and actively supports the campus implementation of accessible technologies. This position is responsible for supervising student employees.
This position requires regular interaction with both undergraduate and graduate students, faculty/staff, and collaboration with key university partners. This position requires the ability to work independently, demonstrate sound judgment, and exercise creative problem-solving.
The Coordinator must be able to work with diverse students presenting with a range of disability experiences and demonstrate respect for all individuals. The Coordinator must exhibit professionalism and collegiality in a team environment, and the ability to create a welcoming, inclusive, accessible, and professional atmosphere in the office. This person must exhibit cultural humility and agility, with the ability and commitment to work with individuals from diverse backgrounds.
Minimum Requirements
• Bachelor's degree or equivalent level of education and experience.
• Two years of part- or full-time experience related to alternative format and accessible technology management, including the following:
o An in-depth understanding of document accessibility, demonstrated experience in remediating documents for accessibility and the production of tactile graphics, and familiarity with OCR software such as OmniPage.
o Experience creating accessible content in accordance with accessibility standards for websites, documents, or other digital assets.
o Experience using, or supporting others in using, leading assistive technologies.
Professional Competencies
• Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, students with disabilities, underrepresented students of color, non-traditional, and under-prepared individuals).
• Familiarity with W3C WCAG 2.0 Level AA web content accessibility standards and Section 508 accessibility requirements; understanding of HTML and CSS.
• Strong commitment to access/inclusion and Universal Design principles.
• Basic understanding of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act.
• An understanding and knowledge of various experiences of print-related disabilities.
• Demonstrated ability and commitment to work effectively with faculty, staff, administrators, and students from diverse backgrounds.
• Demonstrated ability to juggle competing priorities and work under tight timelines during periods of high stress.
• Able to analyze and solve complex and difficult accessibility challenges.
• Significant knowledge of current and emerging assistive technologies and related university best practices.
• Project management skills including communication, organization, facilitation to meet tight timelines, and independent decision-making.
• Ability to synthesize complex concepts or criteria and develop them into concise written form (such as best practices, guidelines, training materials, plans, and reports).
• Ability to deliver technical concepts to non-technical audiences; design training materials and facilitate workshops.
Preferred Qualifications
• Master's degree.
• Five years' progressively responsible experience related to alternative format and accessible technology management.
• Experience using tools to test for and remediate accessibility barriers in web, mobile, and native applications.
• Experience in higher education settings working with students and/or faculty/staff.
• Experience with producing braille
• Familiarity with VPAT review; experience working with developers to guide the development of accessible user interfaces.
• Experience working with people who experience disability.
• Experience with the Accessible Information Management (AIM) database used in Disability Services offices.
• Supervisory experience.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Client Support Associate
Information technology professional job in Springfield, OR
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
Auto-ApplyData Center Technician - USA - Eugene - On-site
Information technology professional job in Eugene, OR
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
Information Technology Consultant
Information technology professional job in Corvallis, OR
Details Information Department Community Relatns/Admin (LCB) Classification Title Info Technology Consultant Job Title Information Technology Consultant Appointment Type Classified Staff Job Location Bend Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Regular Job Summary
This recruitment will be used to fill one full-time Information Technology Consultant, competency level 2, position for the Information Technology team at Oregon State University Cascades. This position is located in Bend, Oregon.
Oregon State University - Cascades is seeking someone who is striving to learn and develop while making meaningful contributions to a growing campus in beautiful Bend, Oregon. We are looking for a full-time on-site person that would be part of a local team that is tasked with providing direct technical assistance and support for network, hardware, and software. This is a unique opportunity to learn all aspects of higher education's technology while supporting equipment in and out of the classroom. Everyday can have a new challenge which makes this position dynamic and interesting.
This Information Technology Consultant position reports to the OSU-Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU-Cascades. The purpose of this position is to provide support to users of computer technology at Oregon State University.
Why OSU-Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team is small, and we work closely together to collaborate and innovate for our growing campus. You will develop close working relationships with the entire OSU-Cascades community. We respect your personal time away from work.
As a member of the OSU IT community, this position contributes to the collective mission of supporting Oregon State University's teaching, research, outreach, and administrative excellence through technology. Under the leadership of University Information & Technology (UIT), the university's central IT organization, the OSU IT community is a collaborative ecosystem made up of distributed IT professionals embedded within colleges, research, and administrative units.
Together, OSU IT professionals work in partnership to align technology solutions, share expertise, and deliver secure, effective, and innovative digital experiences that enable the university's strategic goals. As part of this community, this position plays a key role in advancing OSU's technology priorities while supporting the unique needs of OSU-Cascades.
Please note all OSU IT team members are expected to meet the following commitments:
AI Statement: OSU IT embraces the transformative potential of artificial intelligence (AI) to drive innovation, enhance efficiency, and create meaningful impact across our teaching, research, and administrative functions. As a member of the OSU IT community, the person in this position is expected to thoughtfully engage with AI tools and practices, champion their ethical and responsible use, and actively contribute to the development of AI-driven solutions that uphold our institutional values and advance the university's mission.
Data Statement: OSU IT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU. OSU IT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.
DEIA Statement: OSU IT commits to and believes in the strength and value of diversity, equity, inclusion, and access (DEIA) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU IT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work.
Security Statement: Proactively securing and protecting OSU's digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community.
Why OSU?
Why OSU-Cascades?
Founded in 2001, Oregon State University - Cascades brings higher education to Central Oregon while leveraging the excellence of a land grant and top-tier research university in one of the most dynamic cities in the Pacific Northwest.
Located near downtown Bend and surrounded by mountains, forest and high desert, OSU-Cascades offers small classes that accelerate faculty-student mentoring and experiential learning in an innovative environment that accelerates opportunities for student, faculty and staff development and advancement.
With a 128-acre campus under development and a goal to grow to 3,000 to 5,000 undergraduate and graduate students, OSU-Cascades is delivering on a 40-year grassroots community effort to bring the benefits of a comprehensive university to the region:
Student Body and Alumni
Student and alumni data is as of fall 2024.
* 1,370 undergraduate and graduate students
* 78% from Oregon
* 42% Central Oregonians
* 24% first generation students
* 23% students of color
* 19 students on average per class
* 95% of 2023 graduates employed or in graduate school within 6 months of graduation
* 5,625 degrees awarded since founding
Academic Majors
A growing portfolio of degree programs at OSU-Cascades is designed to meet regional and state industry workforce and economic needs.
Research
Research underway at OSU-Cascades focuses on challenges in energy, the environment, human wellness, social justice and society. Labs at OSU-Cascades include the FORCE biomechanics lab, the Laboratory for the American Conversation and the Sustainable Tourism Laboratory.
Campus Development
OSU-Cascades' campus development is driven by an award-winning long range development plan and engineering efforts that are transforming brownfields into a thriving university campus. Sustainability plans include net zero energy, waste and water goals. Initial sustainability efforts are seen in geothermal sourced energy to heat and cool buildings, and native plant landscaping requiring little or no irrigation. In addition to an academic core, campus plans includes a 24-acre innovation district, mid-market affordable housing, and 10-miles of walking/biking trails.
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS:
* Top 1.4% university in the world
* More research funding than all public universities in Oregon combined
* 1 of 3 land, sea, space and sun grant universities in the U.S.
* 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
* 7 cultural resource centers that offer education, celebration and belonging for everyone
* 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
* 35k+ students including more than 2.3k international students and 10k students of color
* 217k+ alumni worldwide
* For more interesting facts about OSU visit: *****************************
Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
* Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
* Free confidential mental health and emotional support services, and counseling resources.
* Retirement savings paid by the university.
* A generous paid leave package, including holidays, vacation and sick leave.
* Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
* Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
* Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive.
Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Key Responsibilities
Customer Support 60%
Responds directly to customer requests for assistance. Provides assistance to customers via phone, email, ticket system, walk-up and in-person onsite visits. Tracks all customer/user requests accurately and completely in ticketing system. Escalates more difficult problems to the appropriate technical support team or to management as needed. Ensures customer/user requests are addressed in a timely fashion.
Maintains excellent customer relations and responds immediately and accurately to customer/user requests. Communicates regularly with customers and co-workers regarding problem status and resolution. Practices active listening to understand what customers/users are trying to accomplish and navigates technical challenges with customers/users to find a resolution.
Installs, configures, supports and troubleshoots the following for customers/users: computer workstations and peripheral equipment including printers, print server, current versions of Microsoft Windows and Macintosh operating systems and associated software, mobile device platforms such as tablets and smartphones, Microsoft Office suite of applications, Adobe products, anti-virus and other utilities. May be assigned responsibility to monitor specific workflows related to these activities and report on deviations from expected norms to management. Recommends refresh or removal of equipment based on inventory database. Removes expired equipment, working closely with the Surplus Department, for resale, disposal, or donation. Manages the device refresh process. Maintains the loaner fleet and checkout process. Prepares equipment purchase recommendations and cost justifications.
Supports and troubleshoots services provided by other divisions of UIT. Some examples are: network, email, learning management systems, and collaboration tools.
Independently researches and resolves unique computer problems through consultation with vendors and colleagues. Acts as a liaison between the customer/user, suppliers, vendors and other technical groups to resolve technical issues. May serve as a subject matter expert for specific technical issues for the team.
Responsible for planning and implementing the move or relocation of equipment during office or classroom shifts.
Configures, installs, and supports VoIP phones and/or voicemail, working closely with Corvallis Telecom.
Updates and maintains hardware inventory.
May create and manage Active Directory objects/accounts and permissions.
Analyzes customer/user needs and researches available products and systems to make recommendations that meet those needs.
Configures computers and software according to OSU information security policy.
Classroom Computer and AV Equipment support 15%
Provides general support and training for classrooms and conference room technology. Performs physical installation of equipment and verifies appropriate installation. Ensures accessibility to troubleshooting tools. Troubleshoots and resolves issues in a timely fashion.
Support Business Architecture 10%
Displays professional behavior including: provides feedback in a constructive and tactful manner; contributes to a positive work environment; maintains excellent working relationships with colleagues in all departments; is reliable and punctual to assigned shift.
May prepare proposals, cost estimates and justifications.
Recommends to management changes and improvements to existing standards, processes and procedures.
May provide training or presentations to colleagues on specific technical topics.
May purchase equipment and technology for OSU Cascades users.
Attends team meetings and provides input to decision-makers.
Serves as a resource and mentor for UIT Business Architecture student technicians and staff as requested by management.
Educate Customers/Users 10%
Helps educate customers/users about best information security practices.
Writes user and technician documentation including user guides, instructor guides, and training publications or videos.
Documents and maintains processes and procedures. Professional Development 5%
Based on business needs of the unit attends webinars, online training, industry conferences, or other events to keep current with information technology. Researches new technologies and prepares summaries for the team. Attends workshops or other training opportunities to improve interpersonal skills and customer service skills.
What We Require
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
What You Will Need
* Well-developed empathy and listening skills; the successful candidate will have an excellent ability to gauge customers' technical abilities, to understand customer needs, and to overcome communication barriers.
* Experience providing direct customer support in a technical environment.
* Effective written, spoken and interpersonal communication skills.
* Demonstrated successful professional behavior.
* Demonstrated ability to support diverse users and promote inclusive technology practices through customer service, training, and documentation.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
* Experience troubleshooting and repairing PC and Mac computer hardware.
* Broad technical proficiency with current and legacy desktop operating systems (e.g., Windows, mac OS, Linux), mobile platforms, and enterprise productivity software such as Microsoft 365, antivirus tools, system utilities, and remote management tools.
* Experience working in an educational/university environment.
* Good working knowledge of Active Directory and Exchange including creating and managing user accounts and supporting email clients in an AD/Exchange environment.
* Knowledge of network fundamentals.
* Experience using system management tools such as SCCM, Casper/JAMF, MDT, or Intune.
* Experience working in a senior position or serving as a mentor.
Working Conditions / Work Schedule
This position will work a typical Monday - Friday schedule and will be based on the Cascade campus located in Bend Oregon.
Modality
On-site: This position is designated as on-site. The selected individual will be expected to report to the assigned work location.
This position involves frequent long-term use of a computer and phone in an office environment and walking to other locations while carrying a laptop or pushing computers on a cart. May involve driving to some customer/user office locations if appropriately trained.
Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min Salary $23.49 Max Salary $43.53 Link to Position Description
*********************************************************
Posting Detail Information
Posting Number P05480CT Number of Vacancies 1 Anticipated Appointment Begin Date 02/02/2026 Anticipated Appointment End Date Posting Date 12/01/2025 Full Consideration Date 12/21/2025 Closing Date 01/02/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants
To ensure full consideration, applications must be received by December 21, 2025. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position.
Resumes are NOT accepted at the application stage for this position.
Cover letters are optional for this position and will not be used for evaluating your qualifications.
Equivalent required experience is based on full-time equivalent (40 hours per week).
PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
Typically, the starting salary is at the lower end of the salary range.
For additional information please contact: Johana Hernandez at ********************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************.
Supplemental Questions
Easy ApplyNow Hiring IT and Telecom Field Technicians
Information technology professional job in Eugene, OR
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyLead IT Specialist - Software Governance
Information technology professional job in Eugene, OR
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
Ability to obtain a Federal Clearance and US citizenship is required.
This is a remote position.
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyOn-Call IT Field Technician & TV Configuration -Eugene, OR
Information technology professional job in Eugene, OR
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
TV
Configuration,
Printer
&
Scanner
Support
Product Support Specialist
Information technology professional job in Eugene, OR
Department: Behavioral Research and Teaching Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $17.52 - $27.81 per hour FTE: 1.0
Review of Applications Begins
open until filled
Special Instructions to Applicants
To ensure consideration, complete applications must include the following along with the online application:
- a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications.
The online application includes the name and contact information for at least three professional references. Candidates will be notified before references are contacted.
Department Summary
Behavioral Research and Teaching (BRT), a research unit within the University of Oregon's College of Education, investigates a variety of problems related to teaching and learning. We offer teaching and learning solutions to improve K-12 education for students, teachers, and administrators. We focus on developing technology-based information systems with three primary goals: (a) improve basic skills assessments so that all students can read, write, and compute; (b) enhance learning of middle and secondary content subject matter so that all students have the opportunity to develop a broad knowledge base; (c) provide accessibility to large-scale testing so that all students can demonstrate their proficiencies on state and local achievement standards.
BRT is committed to improving education for all students through assessment and information systems. We concentrate on student learning information systems and teacher decision-making by researching and developing basic skills and content assessments and supporting accessibility to state accountability systems that document academic standards proficiency. The software distributed by BRT is used by over 1,000,000 students and 160,000 teachers across the United States.
For the past decade, BRT has operated with approximately 2 million dollars of annual revenue from federal grants, state contracts, and educational software sales generated through multiple revenue streams. These software platforms provide teachers cutting-edge assessment systems for wide scale adoption and development of effective educational programs. See ********************** and ********************
Position Summary
The Product Support Specialist is the primary position responsible for assisting customers in the use of our software and developing resources for the system. This position also develops and maintains user documentation, manuals, trainings, frequently-asked-questions sites, and marketing for BRT products. In addition, this position assists with BRT publications and research projects to accomplish BRT objectives.
Typical work activities associated with this position include but are not limited to serving as the liaison between customers and the software development teams, independently communicating (email and phone) with individuals and groups at all levels of the K-12 education to interpret information and respond to inquiries, provide direction, and resolve issues. This position also communicates on a regular basis with the software development teams, including the Director and Co-Director who manage the product. This position reports directly to the Business Manager.
This position is a vital member of the BRT Research team and must exhibit professionalism and create effective relationships for problem-solving and positive interactions. This position requires skill in interpreting, explaining, and clarifying software processes, rules, and procedures to faculty, staff, and customers. This position requires a commitment to maintain the highest ethical standards within BRT and the University.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong communication skills in interpreting user needs and providing appropriate solutions in clear written form (email and manuals).
• Ability to independently manage a high-volume workload with attention to detail, organization, and time management.
• Ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to handle sensitive and confidential situations.
• Ability to interpret laws, rules, policies, and procedures, and be able to apply these interpretations to specific, non-routine situations.
• Strong administrative skills and proficiency with MS Office and Adobe suite of software.
Preferred Qualifications
• One year of customer support (in-person, online, or by phone).
• Bachelor's Degree.
• Experience providing technical support related to web-based applications and/or technology.
• Experience in K-12 education system or with educational software.
• Experience creating and maintaining detailed documentation.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Classroom Technology Services Student Pool
Information technology professional job in Corvallis, OR
Details Information Job Title Classroom Technology Services Student Pool Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $13.20 (Non-Urban); $15.45 (Portland Metro) Max Hourly Rate $21.00 (Standard); $18.50 (Non-Urban); $21.50 (Portland Metro)
This recruitment will be used to fill five part-time (a maximum of 24 hours per week) Classroom Technology Services positions for Academic Technologies at Oregon State University (OSU).
The Student Technician position in Classroom Technology Services will work in coordination with the professional staff to maintain and support audio/visual presentation systems in classroom, labs and conference room supported by Academic Technologies. In addition, assisting professional staff with upgrades and installation of audio/visual systems, imaging and testing of installed computers in classrooms, and other duties as assigned.
Transferable Skill Development Position Duties
* Conduct audio/visual systems service and testing throughout the academic terms as scheduled, reporting any issues into Help Desk trouble ticket data base
* Perform computer imaging and testing under the coordination of the Classroom Technology Services IT Consultants direction
* Staff the Classroom Technology Services help desk phone support system; assisting client's needs in classrooms, labs and conference rooms via Crestron RoomView and VNC computer interface
* Log all calls for services into Help Desk trouble ticket data base
* Provide basic instruction on the operation of audio/visual systems to customers as necessary
* Assist with event setups and teardowns, as necessary
* Assist with audio/visual upgrades, new installations, etc. under the supervision of a professional technician
* Be attentive to the safety and security of the Classroom Technology Services working area
* Maintain a clean, professional and appropriate working area/environment in the Help Desk Phone Center
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Must have skilled knowledge of audio/visual equipment
* Must have skilled knowledge of computers, presentation software
* Self motivated and take the initiative with tasks
* Ability to lift 25 pounds
* Strong oral communication skills
* Ability to work in a team environment
* Positive customer-oriented attitude
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
Preferred (Special) Qualifications Working Conditions / Work Schedule
* Flexible schedule to provide customer service and Help Desk Center coverage throughout the week (shifts start at 7:30am and end at 7:30pm).
Posting Detail Information
Posting Number P10694SE Number of Vacancies 5 Anticipated Appointment Begin Date Anticipated Appointment End Date Posting Date 02/05/2024 Full Consideration Date Closing Date 06/01/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
1. A Resume/Vita
2. A cover letter indicating how your qualifications and experience have prepared you for this position
For additional information please contact: Donald De Mello at ******************************.
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval.
Supplemental Questions
Easy ApplyInformation Technology Consultant 3
Information technology professional job in Eugene, OR
Department: Center on Human Development Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $28.70 - $46.51 per hour FTE: 1.0
Review of Applications Begins
open until filled
Special Instructions to Applicants
Please include a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications.
Department Summary
This position will reside in the Center for Human Development (CHD), a research and outreach unit within the College of Education. CHD has been in existence since 1972 and houses the University Center for Excellence in Developmental Disabilities (UCEDD) and research and outreach in Early Intervention (EI). Faculty and staff within CHD engage in research, scholarship, personnel preparation, technical assistance and outreach to support effective systems for individuals with disabilities, their families, and the professionals that serve them. These activities are carried out by 6 Ph.D. level scientists, technology and administrative support staff, experts in research methodology, and two professors of practice who help to ensure that center activities are translated into practice. CHD also receives direction and support from a Community Advisory Council comprised of self-advocates, family members, and professionals who work to improve the lives of individuals with disabilities through policy, advocacy, and systems change. All CHD activities are supported by a grants management unit (DESTNY GMU), which provides pre-award support for state and federal funding applications, post-award support for staffing, and the necessary supports for managing the fiscal and reporting requirements of externally funded projects.
Position Summary
The position will support several aspects of the project including assisting with the development, launching, and monitoring of a series of online professional development modules for a variety of different audiences; and coordinating and managing key implementation aspects of the project including coordinating, documenting, and cataloging ongoing digital initiatives with our education, community-based, and industry partners throughout the state; coordinating and attending weekly and monthly meetings with the project director, project partners, and representatives from the funding agency; and assisting with developing semi-annual and annual reports for the funding agency. The position reports directly to the project's director and will work closely with our existing partners and the funding agency providing ongoing planning, consultation, advice, and direction related to all aspects of the project, which relies heavily on the use of information technology. Many of the activities will involve ongoing coordination of activities with school-based providers including Career-Technical Education Programs, teachers, special educators, and educational assistants.
Minimum Requirements
This classification requires knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong direct IT communication support and problem-solving skills, both independently and within project teams.
• Ability to independently develop, administer, manage large learning management systems such as CANVAS, Talent LMS.
• Ability to integrate relevant applications in LMS to meet user needs (e.g., zoom, MS Teams, JAVA script).
• Ability to maintain materials, inventory, and technical references and administer facility and system security practices.
• General knowledge of operating systems and hardware for maintenance, and problem identification and analysis
• Ability to integrate multiple applications and/or systems.
• Knowledge of information technology systems and/or applications, including campus-wide systems and multimedia environments, access procedures, networks and/or databases
• Ability to assist others in completing work assignments including the ability to provide basic work direction and training.
• Ability to solve problems independently, as well as in a collaborative team environment.
• Ability to apply consultative skills to assess user needs and provide appropriate support.
Preferred Qualifications
• Bachelor's degree in Education, Information Technology, or a related field.
• Strong background in promotion of digital learning and technology curriculum integration for diverse students within K-12 education systems.
• Experience working in K-12 educational settings.
• Experience training end users in K-12 educational settings.
• Experience with large-scale development and implementation of high-quality technology-based project and multimedia management across diverse educational systems.
• Experience consulting and professional development training for end-users on technology-based inclusive learning environments in a variety of formats, platforms, and tools.
• Experience with secure data management, data storage, and security monitoring across platforms.
• Experience using customization tools to further individualize the platform to meet user needs (e.g., WordPress plugin).
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************