Information technology professional jobs in Waterford, MI - 1,138 jobs

Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc. Perform onsite updates, Configuration changes, or Software installations. Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. Provide On-call support if required outside business hours on a rotational basis Provide Hand and Feet support for network data and voice devices FSO Telecom task: Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.) Configuration of phones using SOP and Phones movement. Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team Desired Qualifications: BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting. Experience with various desktop systems, operating systems, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. Ability to install software for and troubleshoot a wide range of applications. Analytical thinking and problem-solving ability. CompTIA A+ certification or equivalent certification Flexible for travelling to remote sites or cluster Provide assistance for network relates issues Should be able to lift weight up to 30 lbs at waist level Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team. Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool Update the circuit inventory and vendor details for service provider to network voice team. Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

· The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders. · This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives. Key Responsibilities: Executive Communications Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements Translate complex technical information into concise, business-focused messaging for non-technical audiences Support CIO/CTO communications for board meetings, leadership forums, and company-wide events Strategic Messaging & Content Development Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives Ensure consistency of tone, messaging, and branding across all IT executive communications Collaborate with IT leaders to align communication strategies with business goals Stakeholder Engagement Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging Act as a liaison between technical teams and executive leadership Manage communication for major IT programs, digital transformation initiatives, and change management efforts Reporting & Insights Prepare executive summaries, status reports, and impact assessments for IT projects Track communication effectiveness and recommend improvements Anticipate executive information needs and proactively deliver insights Governance & Confidentiality Handle sensitive and confidential information with discretion Ensure compliance with corporate communication standards and governance policies Required Qualifications: Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field 5+ years of experience in executive communications, IT communications, or corporate communications Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics Exceptional writing, editing, and presentation skills Proven experience supporting senior executives Preferred Qualifications: Master's degree in communications, Business Administration, or related field Experience working in a technology-driven or enterprise IT environment Familiarity with change management and organizational communications Experience creating board-level or C-suite communications Key Skills & Competencies: Executive presence and professionalism Ability to simplify complex technical topics Strategic thinking and storytelling Strong collaboration and stakeholder management Attention to detail and ability to meet tight deadlines High level of discretion and integrity Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: • Medical and Dental (FastTek pays majority of the medical program) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development : o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight : o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement : o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership : o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM is seeking an IT M&A Due Diligence Senior Associate to join the Transaction Advisory Services (TAS) practice. This is an exciting opportunity to join an established, nationally award winning practice that is experiencing exceptional growth. Responsibilities: * Participate in fast-paced technology due diligence engagements for private equity (PE) and strategic clients * Evaluate technology strategy, organization, business applications, infrastructure and controls as they relate to the operations of the business and the client's proposed investment thesis. In addition, identify compliance, operations, revenue and growth risks. * Develop, as part of a team, technology strategy and planning deliverables for complex carve-out and integration transactions * Produce high quality value driven diligence reports and experience participating with clients in meetings critical to closing the transaction (e.g., representation and warranties) Required Qualifications: * 3+ years working within a team-based, client-facing technology role * 1+ years working with IT application or infrastructure implementation projects * Bachelor's degree required * Strong analytical and problem-solving skills * Demonstrated capability identifying and addressing client needs, including the development of sustained meaningful client relationships. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $81,400 - $153,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. Onboarding & Workstation Setup: Onboarding, setting up workstations for users. Network Support: Install and assist with basic network troubleshooting and connectivity issues. IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. Proficiency using Microsoft Office suite and Windows operating system software. Experience steadfastly documenting all works performed in ticketing system. User Data Transfer to New laptops. Thorough understanding of hardware technical specifications and General Network experience. Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. Ability and willingness to learn new skills quickly. Ability to safely lift up to 40 lbs. Able to frequently work beyond forty hours per week. Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have CompTIA A+ certification Networking knowledge, including router/firewall configuration and management. Direct end-user support experience Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

This position will be responsible for completing Vendor Assessments for the Vendor Risk Management team. This role will primarily focus on the following specific areas of responsibility: -Day-to-day management of Information Security risk identification, mitigation and acceptance processes in coordination with security operations and maintaining program requirements language -Execution of training, education and awareness of all users, managers and board members regarding Information Security vendor requirements and expectations -Operational risk planning, mitigation and remediation to address Information Security deficiencies -Identifying new vendor engagements and renewal of existing vendor assessments. Coordinating distribution and completion of vendor assessment questionnaire -Reviewing on-site assessment reports, examining risks and controls associated with all aspects of the vendor -Drafting preliminary findings reports -Conducting preliminary results meeting with BCBSM and its subsidiaries stakeholders and management staff -Receiving and review vendor response-action plan, if necessary -Communicates the results of assessment and-or projects in a clear and concise manner to all levels of management -Designs and operate key operational and executive metrics, reports and dashboards Qualifications 5+ years of Vendor Risk Management in the Healthcare space - Strong knowledge of HIPAA and other applicable Healthcare laws - Strong understanding of the development and operation of a Risk Management program Additional Information Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality and teaming. - Strong understanding of IT Audit/Information Security control review and remediation plans - Strong understanding of Information Security and the relationship between threat, vulnerability and information - Good understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.) - Possess a good understanding of appropriate leading-edge governance-enabling technologies. - Possess a good understanding of regulatory and best practice frameworks in the information security context (HITRUST, HIPAA, HITECH, ISO, etc) - Strong written and verbal communication skills

The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

Specialist IT SAP MM&PP(Job Number: 336986) Description Kautex is a global company with over 30 plants in 13 countries. As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of plastic fuel systems and beyond. From battery enclosures for use in hybrid and full battery electric vehicle applications to autonomous cleaning systems, we are advancing solutions for the era of new mobility. Our portfolio also covers high-quality industrial packaging and cast camshafts. Embracing the transformative venture, Kautex is part of a network of global businesses, offering some of the most advanced technologies and services the world has ever seen. We foster career growth, drive groundbreaking talent programs, and champion equal opportunities and sustainability in our business practices and products. By working together as one team and supporting one another, amazing things happen. We push the boundaries of what's possible, soar to new heights and reach for the extraordinary, being recognized by prestigious awards such as Fair Company, Great place to work (Silao), MINT minded company, or Ecovadis Platinum. We can`t wait getting to know you and share more about our values and local benefits. What awaits you:· Define, modify, create and defend process templates within SAP modules· Support the detailed design down to process step level· Customize the application or instruct consultants, therefore create and update necessary documentation· Support SAP application as 2nd Level supporter· Setup functional specifications for Forms, Reports, Interfaces, Conversions and Enhancements· Instruct 1st Level support before new processes/settings go live· Support security team on security roles· Execution of Integration & Regression Test activities· Improve and optimize application together with Business Key Users· Meet the business's desire for functionality and/or technology that will be a true competitive advantage· Independently prioritize and resolve customer requests, work as subject matter expert for SAP MM & SAP PP, production break-fixes, ad-hoc reports and enhancement requests· Provide excellent customer service to SAP users, communicating timely and professionally· Manage external Service Provider, the related budget and ensure that defined service level agreements are meet· Ensure a safe, secure, and legal work environment· Contribute to SAP project rollouts· Work on moderately complex tasks to enhance existing solution, identifying, evaluating, recommending options and implementing solution Qualifications What you'll need to succeed:· Bachelor in IT or IT/Economic or equivalent education level· Minimum of 2-4 years SAP IM/MM experience· Minimum of 2-4 years SAP PP/SFC experience· SAP Certification and S4/HANA experience is a plus· ITIL Certification is a plus· Experience with Inventory control, Goods receipt and Warehouse Management is a plus· Experience in planning tools like (APO, LMPC,etc) and MES is a plus· Experience in working in a multi-national company and willingness to travel is preferable· Knowledge of MRP planning is a plus· Knowledge of SAP PI/PO integration is plus· Experience in the automotive industry is a plus· Knowledge of Electronic Data Interchange (EDI) is a Plus· Knowledge of PC standard applications (MS Office365) EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: KautexPrimary Location: US-Michigan-TroyJob Field: Information TechnologySchedule: Full-time Job Level: Individual ContributorShift: First ShiftTravel: Yes, 10 % of the TimeJob Posting: 01/05/2026, 9:55:22 AMWorksite: Onsite

PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively. ESSENTIAL DUTIES Participate in monthly conference call and provide application success stories, share and distribute details to branch team Focus on identifying and closing major revenue producing projects Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product. Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist. Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems. Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc…. Successfully complete other duties as prescribed by sales management as necessary Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives. Work closely with clients and internal engineering teams to design, configure, and customize automation solutions. Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation. Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements. Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software. Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Travel with some extended stay away from home Physically capable of lifting SMC products and displays up to 50 lbs MINIMUM REQUIREMENTS Bachelor's Degree, or equivalent work experience Advanced industrial automation product and application experience with SMC or equivalent industry Experience with or knowledge of competitive product and applications Demonstrated ability to correctly apply and implement our newest “high tech” products. Extensive SMC Application knowledge or equivalent industry Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical. Fluid Power Pneumatic Specialist Certification preferred Proficient in CRM and the use of computers and ability to learn new programs and tools as required Clean driving record For internal use only: Sales001

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1

Starting Pay: $18.7322 Hourly ($38,963) Step A: $20.4072 Hourly ($42,447) Step B: $23.5649 Hourly ($49,015) Step C: $24.7615 Hourly ($51,504) MINIMUM QUALIFICATIONS: (one from both A and B) A. At least one of the following: * Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field. * OR- * Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems. B. Minimum Certification * Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24\/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs work assisting other IT staff with the installation, administration, and optimization of desktop and mobile computing solutions and related devices, to achieve high reliability and performance. Maintains the proper configuration of end user computing devices through the use of workstation images and software deployment packages in SCCM or other end user computing management systems. Ensures the availability of systems, new implementations, ongoing management and patching of desktop and mobile environments. Ensures the physical security, integrity, and safety of desktop and mobile devices. Assists in the installation, monitoring, maintenance, support, and optimization of all hardware, software, and communication links. Works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Assist in deploying and maintaining end user computing management systems for software deployment and patching. * Deploy and maintain end user computing devices and peripherals. * Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems. * Update documentation as it relates to configuration, processes, system changes, service records and security configuration. * Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software. * Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches. * Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry. * Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems. * Ensure consistent documentation, training and certification on systems, processes and Procedures. Please see the attached job description for more details.","

UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents * Loan verification * Submitting summary report reviews * Reviewing state and federal compliance * Handling inbound and outbound calls WHAT WE NEED FROM YOU Must Have Qualifications: * High school diploma or equivalent * No experience necessary * Experience in a professional or office setting * Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable talking with clients over the phone * Ability to multitask and adapt to change * Positive attitude and willingness to learn * Strong attention to detail THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. * Paid time off (PTO) * Promotion and growth opportunities offered * Comprehensive health, dental and vision benefits offered * Weekly paychecks * Free 24/7 gym * Complimentary fruit and drinks DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you! Job Description Candidate will play a critical role in helping the organization identify emerging risks and navigate through a rapidly changing environment. Responsible for independently executing assigned audit and advisory activities, primarily providing coverage of Compliance. The role utilizes sound, seasoned analytical skills and technical expertise to provide consultation to management regarding emerging control practices associated with newly developed products, branding, and overall strategy. Responsibilities also includes assisting with development of audit strategy and refining internal processes for the sound application of risk based practices Qualifications Requirements: • Strong IT controls background; experience with service delivery and execution of projects that adhere to COBIT's best practices • 6+ years design and implementing controls and monitoring of those controls • Hands-on experience collecting requirements, documenting processes and creating controls libraries • Must be able to work independently with little direction, able to multi-task and operate quickly • Knowledge of full SDLC process • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred Additional Information Experience Preferred: • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred .

Full-time Description Are you interested in joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission to empower our community! As a IT Specialist, you will be the frontline support for our end-users in a fast-paced office environment. Your role involves providing prompt and effective solutions to their IT issues and concerns. With your technical expertise and excellent communication skills, you will play a pivotal role in ensuring seamless IT operations for the organization. Additionally, you will have the opportunity to collaborate with junior helpdesk technicians and actively contribute to process improvement and enhanced IT service delivery. WHAT YOU'LL BE DOING : Act as the initial contact for end-users, providing prompt and effective solutions to their IT issues and concerns Troubleshoot and resolve software and hardware problems to maintain smooth IT operations Identifying and escalating situations requiring urgent attention to the correct members of the IT organization to ensure timely resolution of escalated employee issues Respond to technical assistance requests in person, over the phone, and electronically, with a focus on exceptional customer service Researching questions and problems using available information resources Log all help desk interactions using the ticket system to efficiently track and manage support requests. Respond to assigned tickets and requests within defined Service Level Agreements (SLAs) to meet business requirements. Execute end-user account management tasks, including provisioning and de-provisioning IT services, setting up phones, deploying laptops/desktops, and password resets Support and enforce IT security policies, best practices, and procedures to protect the organization's data, systems, and networks from potential threats. Proactively identify opportunities for process improvement, automation, and enhanced IT service delivery, actively participating in IT projects for infrastructure upgrades. Provide advanced telephone support (VOIP) and manage corporate cellular accounts, copier/printer accounts, and NBA Team Net Accounts. Provide game day set up and support for all arenas and teams Requirements Associate degree in computer science or equivalent experience in a related field. Willingness to work in a fast-paced industry, with a flexible schedule to support games and address incidents after hours and weekends. Technical knowledge of Windows 10/11, Mac OSX & iOS, Microsoft Active Directory Environment, Microsoft Group Policy Environment, and all services running in Office 365 E3. Experience using ticketing systems for efficient incident management. Knowledge of network services, including DHCP, DNS, VPN, and wireless, is a plus. Enthusiasm and commitment to the company's mission, goals, and strategic priorities. Excellent interpersonal skills to work collaboratively with staff at all levels of the organization. Sensitivity to corporate needs, employee goodwill, and the company's public image in unique situations. Proven experience in a helpdesk or technical support role, with demonstrated expertise in handling complex IT issues. Agility in responding to and resolving operational problems promptly and accurately. Ability to act as a liaison between users, technicians, and vendors to facilitate efficient issue resolution. Strong communication skills, including verbal, written, and active listening, with excellent phone etiquette. Effective mentorship abilities to guide junior team members. Strong organizational skills to manage multiple priorities effectively. Punctuality, adherence to instructions, and responsiveness to feedback for performance improvement. Problem analysis and resolution skills at both strategic and functional levels. Focus on improving and promoting quality while demonstrating accuracy and thoroughness. Willingness to research, evaluate, and implement best practices. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

The Jr. IT Systems Administrator will support day-to-day IT operations while also playing an active role in researching, testing, and helping implement new technologies that improve performance, security, and efficiency across the organization. You must be excited about technology and eager to help modernize and improve our IT environment. This role is ideal for someone early in their IT career who enjoys learning, experimenting with new tools, and contributing ideas that move the company forward. This position reports to the Sr. Manager, Data & Tech. This opportunity is for local candidates only - in person attendance required for role - authorized to work in the US permanently. Key Responsibilities: Help evaluate and introduce new technologies, tools, and automation solutions Collaborate with internal teams to understand technology needs and recommend solutions Implement and maintain appropriate monitoring and alerting to minimize outages Install, upgrade, and support server hardware until automated Install, upgrade, and support server OS and application software until automated Support Grid4 Managed Phone System Support Facility Access and Alarm Systems Support Disaster Recovery Solutions Install and upgrade anti-virus software Install, upgrade, and support LAN and WAN infrastructure (cabling, wireless access points, switches, routers, and firewall) Monitor and troubleshoot network, server or application performance issues Install, upgrade, and administer enterprise monitoring tools Manage all system backups and restores Implement network, host, and SQL Server security policies Manage remote access Work with IT and Operations groups to allocate server resources Manage SQL Server physical layer maintenance (ex: DB backup and restores, log file cleanup routines, disk space availability) with assistance of contracted company Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. Track support calls using a call tracking application Track hours spent using an hour tracking application Contribute to the Technical Support Department's Quality Certification Available for on-call support 24 x 7

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150