Information technology specialist jobs in Hoover, AL - 263 jobs
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Information Technology Professional (IT Support) (Birmingham)
Us Navy 4.0
Information technology specialist job in Birmingham, AL
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
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What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
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$56k-80k yearly est. 1d ago
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Elementary Technology Coordinator
Alabama Department of Education 4.1
Information technology specialist job in Birmingham, AL
- Other, please specify
Job Number 2300288232
Start Date
Open Date 05/20/2024
Closing Date
Job Attachment View Attachment
The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments.
Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match.
Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
$31k-38k yearly est. 1d ago
Computer Field Tech Position- Homewood AL
BC Tech Pro 4.2
Information technology specialist job in Birmingham, AL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Specialist - Help Desk
Dchsystem
Information technology specialist job in Tuscaloosa, AL
The goal for the IT Specialist - Help Desk (ITS-HD) is to achieve total end-user satisfaction by providing an exceptional customer service experience while resolving technical and software problems via telephone, remote control, email, or on-site support. A person serving in this capacity helps end users navigate the best practices and standard DCH procedures for proper, secure usage of IT resources.
The ITS-HD serves as a key resource between DCH Health System departments, their contracted agencies and the InformationTechnology department. Creates and updates policies and procedures related to the use, management, and support of technology/applications.
Responsibilities
To maximize Call Center and work queue availability by following Help Desk call center rules.
To provide support to end-users for PC, printer, applications, wireless, networking to the data closet and any other supported desktop hardware. Except in rare occasions, the support provided will be over the phone and using remote control software.
To restore service and/or identify and correct core problems by interacting as needed with other InformationTechnology teams, other DCH Departments, independent DCH business partners and vendor support personnel.
To simulate or recreate user problems to resolve operating difficulties.
To recommend systems modifications to reduce user problems.
To commit to fostering an environment of heightened security following InformationTechnology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA), on an annual basis.
To document progress and complete tasks in the support software, and respond to phone, radio, alerts and email notifications. This process includes interviewing the customer, asking questions to clarify their needs, and checking the online knowledge base in order to improve subsequent troubleshooting.
To follow up daily on open cases, with emphasis on customer involvement and communication.
To use informed reasoning to resolve tasks and problems at the lowest point of escalation whenever possible, but also identifies when to seek help on more complex problems to intermediate and/or senior level staff or team leadership.
To ensure verbal handoff of escalated issues by radio or phone call. Timely escalation is important, particularly in regards to patient safety, high priority or high volume situations.
To coordinate dialogue between the customer and multiple vendors to resolve problems.
To contribute to knowledge base articles, creating and updating documents as needed to improve resolution rates for the department.
To communicate technical or complex terms and explanations in user friendly, non-technical language.
Other Requirements
Ability to be flexible with work schedule.
May participate in after hours and weekend on-call coverage.
DCH Standards:
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.
Qualifications
Required Minimum Qualifications:
One of: (Associates / Technical degree / IT certification in a related field) with 2 years of IT work experience.
OR
High School / GED with 4 years of relevant IT work experience.
Higher level degrees, certifications and experience are preferred.
Related skills, certifications and experience for a Client Support Specialist include: mid-level proficiency in some combination of call center support, personal computer, desktop hardware, networking, telecommunications, applications and/or operating system skills.
Must be able to read, write legibly, speak and comprehend English.
WORKING CONDITIONS
IT Specialist - Help Desk: This role occasionally involves physically active work. Usually lifting and moving shipping boxes containing patient phones. The IST-HD could be required, for coverage purposes, to perform Desktop Support duty, which involves lifting 55 pounds and lifting and/or carrying such articles as printers, paper boxes, PC's, ladders and telephone hardware including sets and distribution system materials. Desktop Support involves standing, walking, climbing ladders, pulling cables, drilling holes, and other mechanical duties that require sound motor skills. Requires being able to stoop, kneel, and crouch downward and forward by bending legs and spine. Employee should be able to reach and extend hands and arms in any direction, bending, crawling, and stooping. Proper protective equipment will be provided as work environments can include new construction, existing office spaces/desks and medical treatment areas. Has the ability to travel to all Health System facilities. Hearing and vision must be normal or corrected to within normal range. Employee is able to perform these duties with or without reasonable accommodation.
$58k-82k yearly est. Auto-Apply 44d ago
Technical Quote Specialist
Ta Resources
Information technology specialist job in Birmingham, AL
At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for a Technical Quote Specialist for our client located in Birmingham, AL.
Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades.
The Technical Quote Specialist is responsible for preparing accurate and timely quotations for complex technical products or services. This role bridges the gap between sales, engineering, and operations by interpreting customer requirements, analyzing technical specifications, and ensuring that quotes align with company capabilities and pricing strategies.
Review and interpret customer RFQs (Requests for Quotation), technical drawings, and specifications to determine appropriate product configurations and pricing.
Collaborate with engineering, product management, procurement, and production teams as needed to gather necessary information for accurate quoting.
Complete material takeoffs of available products, and work with our India takeoff team to gather the required information to complete formal quotations.
Communicate with customers, manufacturers' representatives, and MPIs direct sales team to clarify requirements and provide technical support as needed.
Communicate with third party vendors including by not limited to actuation providers, third party coaters, to gather costs and lead-times required to complete quotations.
Generate formal quotations and proposals using internal systems and tools.
Ensure quotes are aligned with pricing strategies, profit margins, and delivery timelines.
Maintain and update quote tracking systems and databases.
Assist in continuous improvement of quoting processes and tools.
Act as a consultative and solutions focused resource for customers, manufacturers' representatives, and direct sales team.
Qualifications
Associate or Bachelor's degree in Engineering, Business, or a related field (or equivalent experience).
2+ years of experience in a technical quoting, estimating, or sales support role.
Strong understanding of technical drawings, specifications, and manufacturing processes.
Proficiency in ERP/CRM systems and Microsoft Office Suite.
Excellent analytical, organizational, and communication skills.
Strong attention to detail and ability to manage multiple priorities and meet tight deadlines.
Customer-focused mindset with a proactive approach to problem solving.
Experience in industry-specific software or tools, e.g., AutoCAD, SolidWorks, Microsoft D365.
Background in the waterworks or industrial industry, specifically related to water control gates.
Experience participating in continuous improvement projects, focused on identifying bottlenecks, and working independently or as a team to develop tools and processes to drive efficiencies.
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Work Location: In person
$57k-88k yearly est. 57d ago
IT Applications Specialist
Quanta Services 4.6
Information technology specialist job in Birmingham, AL
About Us
QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role
IT Applications Specialist
Onsite: M-F, 8AM-5PM
3500 Colonnade Pkwy, Birmingham, AL, 35243
The Applications Specialist at Quanta Power Solutions (QPS) is responsible for supporting, maintaining, optimizing, and troubleshooting business-critical software applications used across QPS operational environments. This role ensures applications run efficiently, users receive timely and effective technical support, and the organization maximizes value from its digital tools. The position blends technical expertise, customer service, application performance management, and cross-functional collaboration
What You'll Do
Application Support & Troubleshooting
Provide technical support to end users via email, phone, and in person.
Investigate, diagnose, and resolve application errors, performance issues, and system outages.
Log, track, and manage incidents and service requests, maintaining clear and consistent user communication.
Resolve recurring issues, optimize workflows, and support colleagues with complex technical challenges.
Support IT hardware and software across Dell and Lenovo desktops, laptops, mobile devices, and VPN infrastructure.
Install, configure, and maintain engineering and enterprise software, including license management and version control.
System & Infrastructure Support
Configure and support servers and infrastructure to ensure optimal performance and reliability.
Manage cloud infrastructure, including:
Microsoft Intune for device and end-user management
Microsoft Azure for virtual machines, storage, and servers
Oversee onboarding and offboarding processes, asset inventory, and IT lifecycle refreshes.
Application Portfolio Support
Support engineering and design applications such as:
AutoCAD, Navisworks, Inventor, PLS-CADD, FAD Tools, ArcGIS, or similar
Support enterprise business systems, including:
JD Edwards, Concur, Kronos, or similar platforms
Support Azure Enterprise Applications.
Application Maintenance & Optimization
Manage and maintain core applications to ensure uptime, performance, and compliance.
Perform routine application health checks and monitor system performance.
Identify and implement opportunities for application enhancements and configuration improvements.
User Training & Documentation
Deliver user training sessions to improve adoption and proficiency.
Create and maintain documentation, including user guides, workflows, and knowledge-base materials.
Document application updates, changes, and best practices.
Collaboration & Stakeholder Engagement
Collaborate with IT, business units, and development teams to implement updates, upgrades, and integrations.
Participate in meetings with development teams to communicate user feedback and drive application improvements.
Support continuous improvement initiatives, business workflows, and process quality efforts.
Maintain a strong customer-service mindset and communicate solutions clearly and professionally.
Gather user requirements and ensure applications align with business objectives.
What You'll Bring
Education & Experience
Bachelor's degree in Computer Science, InformationTechnology, Engineering, Business, or a related field.
1-3 years of experience in application support, IT support, or a similar corporate environment.
Experience troubleshooting enterprise software systems; familiarity with ERP, CRM, or workflow tools preferred.
Skills
Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.
Excellent written and verbal communication skills, including the ability to work effectively with non-technical users.
Proficiency in SQL, Microsoft Office Suite, application management tools, and technical documentation.
Ability to work independently and collaboratively in a cross-functional team environment.
What You'll Get
Competitive base salary + annual bonus potential
Generous PTO & paid holidays to maintain work-life balance
401(k) with a generous match to plan for your future
Comprehensive benefits - medical, dental, vision, and life insurance
Weekly pay for consistent, reliable compensation
Great mentoring & career growth opportunities - we invest in your development
At QISG, we don't just offer a job - we offer a career where you can grow, learn, and be rewarded for your contributions.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$68k-95k yearly est. Auto-Apply 4d ago
Technical Support Specialist, L2 & L3
Rezult Group 4.1
Information technology specialist job in Birmingham, AL
Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Technical Support Specialist, Level 1 - Level 3, to fulfill an immediate full-time vacancy.
This position is a
long term contract position, not offering sponsorship, or C2C, and is a fully onsite position based in Birmingham, AL
?Summary of Position Duties
This position is part of a contracted 24x7x365 staff that provides frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.
?
Education& Experience Requirements
Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills & Abilities
•?Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment.
•?Ability to apply excellent customer service skills
•?Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
•?Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
•?Ability to follow and properly apply both Change Management processes and knowledge-based procedures
•?Working knowledge of Windows based operating systems preferred
•?Working knowledge of AIX or other UNIX based operating systems preferred
•?Working knowledge of distributed computer networks is a plus.
•?Ability to build and maintain relationships with key customers
•?Ability to work nights, weekends, and holidays as a part of rotating shift
•?Critical thinking/Problem solving abilities
Job Responsibilities
•?Day to day monitoring of the primary SCADA and ancillary systems for health and availability
•?Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
•?Notification to key customers for the coordination of system outages and events that may impact other critical systems.
•?Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
•?Thoroughly track and document cases to completion with the help of EMS Department personnel
•?Adhere to all Electronic and Physical access policies
•?Day to day monitoring and support of Business Continuity and Disaster Recovery systems
Other Requirements
• Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
• The successful candidate must adhere to Separation Protocol
• The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
• Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
• This position may be sequestered local to the control center as part of essential personnel requirements during severe inclement weather situations
• This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult Group and a list of additional job openings, please visit our website at ******************* .
$39k-63k yearly est. 16d ago
IT Service Management Analyst
Southern Company 4.5
Information technology specialist job in Birmingham, AL
The IT Service Management Analyst is responsible for the strategy development, operation and support of enterprise-wide service management functions (includes asset, incident, change, problem, service request, knowledge, and configuration management processes and operational analytics/BI/reporting functions) and tools with a focus on improving customer satisfaction, maximizing productivity, reducing cost, risk and touch points across the technology organization. This position is responsible for developing and supporting TO metrics and reporting to monitor process/tool adoption and maturity levels, technical ability to pull data from a variety of sources, consolidating and analyzing the data to identify potential areas for improvement, leading projects to identify and execute improvements in processes and tools, and working with service owners and leaders across the technology organization to identify and publish actionable service metrics that drive continuous service improvement. Responsible for staying abreast of IT Service Management industry trends. Must be able to work with teams across the technology organization and balance between tactical/day-to-day management of the process/tool and strategic medium- and long-term planning for the organization.
This job can be located at either the Georgia Power HQ (Atlanta, GA) or the Alabama, Power HQ (Birmingham, AL).
JOB REQUIREMENTS:
+ BS/BA in Computer Science, Business Management, or related field is preferred
+ Minimum of 3 years of InformationTechnology experience
+ Advanced T-SQL, Postgres, and Oracle skills
+ Advanced proficiency in PowerBI or similar dashboarding tool and Data Analysis Expressions (DAX)
+ Advanced proficiency with Excel data analysis, pivot tables, slicers, charting, data analysis, VBA macros
+ Experience with CMS or similar call management data and tabular data models a plus
+ Applied knowledge and skills for relational databases
+ Ability to quickly comprehend complex spreadsheets/data
+ Understanding of BMC Helix, or similar ITSM tool, incident/request, change, and knowledge data. Asset data a plus.
+ Familiarity with Business Intelligence analytics tools and data marts
+ Data mining skills
+ ITIL Foundation certification is preferred
+ Exposure to ITIL, IT Service Management frameworks, and process improvement is a plus
+ Analytical and detail oriented
+ Problem solving expertise
+ Good communication and presentation skills to all audiences including senior management
+ Knowledge of company technology organization, business, and technical environments
+ Understanding of company technology infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance
+ Ability to build relationships and work comfortably with all levels of management
+ Effectively organizes tasks, manages multiple priorities, and able to meet tight deadlines
+ Demonstrate our values of safety first, unquestionable trust, superior performance, and total commitment and the ability to provide and accept feedback.
JOB COMPETENCIES:
+ Analytical and detail oriented
+ Problem solving expertise
+ Good communication and presentation skills to all audiences including senior management
+ Knowledge of company technology organization, business, and technical environments
+ Understanding of company technology infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance
+ Ability to build relationships and work comfortably with all levels of management
+ Effectively organizes tasks, manages multiple priorities, and able to meet tight deadlines
+ Demonstrate our values of safety first, unquestionable trust, superior performance, and total commitment and the ability to provide and accept feedback.
MAJOR JOB RESPONSIBILITIES:
+ Design and develop metrics and reports using data from Helix, and other data sources
+ Assist Service Management Analysts and technology partners in defining requirements for metrics and reports
+ Support and enhance existing metrics and reports
+ Support and enhance the Helix (SQL server) data mart
+ Act as a liaison to the Data and Analytics reporting team for support and requirements
+ Analyze data for trends, root cause, and performance issues
+ Validate data accuracy
+ Identify and troubleshoot data issues
+ Work with vendors as appropriate to resolve data issues or discuss requirements
+ Identify metrics and reports that will help improve TO processes
+ Track and report status of metrics and reporting projects
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16482
Job Category: InformationTechnology
Job Schedule: Full time
Company: Southern Company Services
$44k-56k yearly est. 8d ago
Systems Support Technician
Johnson Controls Holding Company, Inc. 4.4
Information technology specialist job in Birmingham, AL
What you will do
The Systems Support Technician provides specialized technical support to Field Technicians and to customers, by performing upload and download functions for National Account and Core Commercial customers. To succeed, our Support Technicians utilize knowledge of low to high-end panels, video, and government. Our Support Technicians also assist with technical trouble-shooting and special programming projects. This position requires a high degree of technical ability to research and resolve issues on DMP, Radionics, Focus, Safewatch, Vista, DSC Panels, various access control, and video systems.
How you will do it
Take inbound phone calls from technicians and customers requesting uploads and downloads, programming information into new or existing accounts in response to tech requests or by the scope of work.
Generates field service work order requests when unable to establish remote DLL sessions.
Completes data entry into programming if required when completing a download.
Resolves technical issues through research and investigation and responds back to appropriate parties via phone.
Performs and issues confirmations when panel download has been completed.
Other duties as assigned.
What we look for
Required
Ability to multi-task; strong customer service, problem-solving, and communication skills.
Strong foundation of researching, database building, and relaying information.
Basic knowledge on hardware wiring and electrical.
High school degree or equivalent required.
Competency in Microsoft Windows / Office.
Must be a team player and able to work as business needs dictate.
Preferred
Demonstrated knowledge of all panel types and special programming projects.
Experience with alarm installation, DLL, technical support, or data processing preferred.
Ability to perform technical research to resolve complex problems in various versions of Focus, Safewatch, Vista, Radionics, DMP, and DSC panels.
Knowledge in Access Control and Video products.
1 to 3 years of contact/call center experience.
HIRING HOURLY RANGE: $20.58 - $30.87 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ******************************************
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$20.6-30.9 hourly Auto-Apply 9d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology specialist job in Homewood, AL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$31k-41k yearly est. 60d+ ago
IT Systems Technician
Hoar 4.1
Information technology specialist job in Birmingham, AL
The Systems Technician is responsible for serving as the liaison between users and the technology department to resolve issues. They will assist users in person and via phone on company-supported applications, determine the source of technical issues, and provide recommendations for future application use. In addition, this position assists job sites with connectivity requirements. It requires frequent travel to job sites around the country to set up and ensure connectivity and will also provide technical assistance to all field personnel.
Responsibilities:
Assist users in person, via phone, and email on company supported hardware and applications
Work one-on-one with users on application projects
Troubleshoot/Determine the source of computer problems (hardware, software, user access, etc.); document resolutions for future reference
Perform hardware and software installations
Serve as liaison between users and the technology department to resolve issues
Coordinate with other technology groups as needed
Communicate and assist users with their job site connectivity requirements throughout the entire lifecycle of the job
Coordination of Internet connectivity for entire Jobsite lifecycle
Frequent travel to job sites around the country to set up and ensure connectivity.
Order Internet connections from service providers
Configure router, switches, and access points for Jobsite connectivity
Troubleshoot connectivity issues for job sites
Help select and setup Jobsite kiosks
Provide recommendations on company application purchases
Requirements:
Bachelor's degree in MIS or equivalent required
3-5 years experience with hands-on desktop, network support role with proven skills within Microsoft Windows environments
Experience in the construction industry preferred
Advanced knowledge of Windows and Microsoft Office is required
Experience with iPads and iPhones
Strong organizational skills and the ability to self-motivate
Ability to use time productively, maximize efficiency, and meet challenging work goals
Ability to work in a strong collaborative atmosphere
Ability to take on additional responsibilities as needed
Ability to work well as a part of a team and independently
Professionalism with end-user communication & ticket resolution
Strong communication skills to work with a wide variety of users
A+, Net+, and CCNA Certifications preferred
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment - Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
Physical - Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight 50 lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation, and to verbally communicate to exchange information.
Vision - See in the normal visual range with or without correction.
Hearing - Hear in the normal audio range with or without correction.
EOE - Vets/Disabilities
Hoar does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Hoar without a prior written search agreement will be considered unsolicited and the property of Hoar.
#AlwaysInProcess #CorporateServices
$42k-58k yearly est. Auto-Apply 60d+ ago
Information Technology (IT) Co-op/Intern- Summer 2026
Honda 4.8
Information technology specialist job in Lincoln, AL
InformationTechnology (IT) Co-op/Intern - Summer 2026 This reflects potential openings for the Summer 2026 Co-op/Internship Session (May-August). This is a general job description and represents multiple openings in various departments. Honda offers both single and multi-semester co-ops and internships. College students must apply to the requisition pertaining to their major and semester of interest.
Please note: Sponsorship for employment visa status for these positions is unavailable. Applicants requiring sponsorship for employment visa status now or in the future (e.g., F-1 CPT/OPT, H-1B, TN, etc.) will not be considered.
More about the InformationTechnology (IT) Co-op/Internship at Honda
The below descriptions reflect potential environments and duties within our various Information Systems and InformationTechnology Co-op/ Intern positions that we offer. Work environments and projects may include but are not limited to:
InformationTechnology (IT) Services:
* Work with project schedules, scopes, conduct weekly meetings, and track all milestone activities and budgets
* Interface with appropriate business contacts to determine musts and wants for project data and reporting functions
* Design, create and issue appropriate production associate reporting paperwork within the International Organization for Standardization framework for areas as needed
* Support development of operation standards and/ or training materials for project implementation
What you need to be successful in this role
Required:
* Legally authorized to work in the U.S. without sponsorship
* General Business Coursework
* Minimum 2.5 Cumulative GPA or higher (You will be required to provide your current transcript)
* Class status- Sophomore (by credit hour) or above
* Availability to work a minimum of 10 weeks at 40 hours per week
* Enrollment in a Bachelor's or Master's degree program studying Information Systems, Computer Science, or related field
* Valid U.S. Driver's License (exceptions considered on a case-by-case basis)
* Ability to secure own transportation to and from work each day
* *Public transportation and ride share services are limited in some of our locations. Co-ops are responsible for securing their own transportation to and from work each day, and must have a reliable plan for transportation in order to be eligible for a position. Regular in-person attendance is required, and transportation issues will not be excused.
Desired: Operations management and research systems engineering/management
Position Locations
Information Services Co-op/ Intern positions are offered in the cities/ states listed below, if you are selected to move forward in the process, you will be given the opportunity to make selections on your location preferences:
* Marysville, Ohio (45 minutes northwest of Columbus, Ohio)
* Raymond, Ohio (45 minutes northwest of Columbus, Ohio)
* Greensburg, Indiana (55 minutes southeast of Indianapolis, Indiana and 60 minutes northwest of Cincinnati, Ohio)
* East Liberty, Ohio (55 minutes northwest of Columbus, Ohio)
* Troy, Ohio (30 minutes north of Dayton, Ohio)
* Lincoln, Alabama (45 minutes northeast of Birmingham, Alabama)
* Torrance, California (30 minutes south of Downtown Los Angeles, California)
Honda Co-operative and Learning Internships Program Benefits
Housing Accommodations: Honda offers housing at a shared cost or a housing stipend based on location for our Co-ops and Interns. It is not required to opt-in to, but is available should you need housing at the time of your Co-op/ Internship with Honda.
Honda Business Resource Groups: One of the ways Honda gives diversity a voice is through its business resource groups. The associate-led, company-supported groups have members aligned across different dimensions of diversity such as gender, ethnicity, ability, life stage and experiences. The groups provide networking opportunities, a chance to give back and professional development. Some groups have even given feedback on Honda products, making them more appealing to all. Embracing all views is what will drive us into the future. Honda wants passionate, driven people to be a part of that future.
Performance Feedback: Honda Co-ops and Interns will have the opportunity to receive informal and formal feedback from their leaders, ask questions and express future interest in a scheduled mid-term and final evaluation.
Mentorship: Each Co-op/ Intern is assigned a mentor in your department to help you navigate your time at Honda.
On-site Wellness Center: Co-ops and Interns have access to join our Wellness Centers (varies by location). Our Wellness Centers are full gyms equipped with cardio machines, weights, basketball courts, pools, dieticians, personal trainers and group fitness classes.
Paid overtime: Co-ops and Interns will receive 1.5 times their hourly rate of pay for any overtime worked.
Consideration for full time employment: Our Cooperative Learning Internships program is utilized as a talent pipeline for our full time positions!
Hourly Wage Range: $26.58-$34.38
Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.
Additional details regarding Honda Co-op and Intern benefits are provided upon offer.
$26.6-34.4 hourly 60d+ ago
Technical Support Specialist 1(Energy Management Systems)
4P Consulting
Information technology specialist job in Birmingham, AL
Job Title :: Technical Support Specialist 3 (Energy Management Systems)
Contract :: 36 Months
is part of a contracted 24x7x365 staff that provides frontline computer systems and
application diagnostics and support, along with being the primary communications channel between the
customer, support personnel and management.
Education& Experience Requirements
• Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills & Abilities
• Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and
written manner.
• The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment.
Ability to apply excellent customer service skills
• Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
• Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
• Ability to follow and properly apply both Change Management processes and knowledge-based procedures
• Working knowledge of Windows based operating systems preferred
• Working knowledge of AIX or other UNIX based operating systems preferred
• Working knowledge of distributed computer networks is a plus.
• Ability to build and maintain relationships with key customers
• Ability to work nights, weekends, and holidays as a part of rotating shift
• Critical thinking/Problem solving abilities
Job Responsibilities
· Day to day monitoring of the primary SCADA and ancillary systems for health and availability
· Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
· Notification to key customers for the coordination of system outages and events that may impact other critical systems.
· Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
· Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies
· Day to day monitoring and support of Business Continuity and Disaster Recovery systems
Other Requirements
· Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
· The successful candidate must adhere to Separation Protocol
· The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
· Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
· This position may be sequestered local to the control center as part of essential personnel requirements
during severe inclement weather situations
· This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
$32k-53k yearly est. 60d+ ago
Technical Support Specialist
Stratacuity
Information technology specialist job in Birmingham, AL
We are seeking an experienced IT support professional to serve as a single point of contact for inbound IT incidents. This role involves managing tickets, resolving Level 1 issues, and escalating incidents as needed. You will field requests via phone, email, and web form, providing remote troubleshooting and high‑quality customer service. Prior IT helpdesk experience is strongly preferred.
This position is part of a 24x7x365 operations team that provides frontline diagnostics, system monitoring, and application support. You will also act as a primary communication channel between customers, support teams, and management.
Education & Experience
* Formal education in Computer Science, InformationTechnology, or a related field
* OR equivalent professional experience.
Knowledge, Skills & Abilities
* Strong interpersonal and communication skills (written and verbal).
* Ability to work effectively with coordinators, transmission control center personnel, and management in a team‑oriented, sometimes high‑pressure environment.
* Excellent customer service skills.
* Ability to follow Change Management processes and apply knowledge‑based procedures.
* Working knowledge of Windows operating systems (preferred).
* Working knowledge of AIX or other UNIX‑based systems (preferred).
* Familiarity with distributed computer networks (a plus).
* Ability to build and maintain strong customer relationships.
* Ability to work nights, weekends, and holidays as part of a rotating shift schedule.
* Strong critical thinking and problem‑solving skills.
Job Responsibilities
* Monitor primary and ancillary systems daily for health and availability.
* Provide frontline problem resolution and coordinate repairs with department personnel and other company teams.
* Notify key customers regarding system outages or events affecting critical systems.
* Provide feedback to Team Leads and Supervisors on process improvements and customer experience.
* Thoroughly track and document all cases through completion.
* Adhere to all electronic and physical access policies.
* Support daily operations of Business Continuity and Disaster Recovery systems.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Birmingham, AL, US
Job Type:
Date Posted:
January 7, 2026
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$32k-53k yearly est. 3d ago
IT Support Analyst
Bulter Snow
Information technology specialist job in Birmingham, AL
Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us!
What you would do:
* Diagnose and resolve issues associated with Firm software applications and operating systems
* Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets)
* Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation
* Work with other IT teams to track recurring technology issues to resolution
* Effectively utilize vendor support as needed
* Identify and recommend production customizations and enhancements
* Assist with implementation of new technology deployments or upgrades
* Special projects as assigned by either the IT Support Manager or Chief Information Officer
* Participate in after-hours on-call rotation for Helpdesk emergency tickets
* Configuring integrated conference room technology, including equipment installation and troubleshooting
What you bring:
* Minimum of 2-3 years of experience in IT support
* Strong problem solving and analytical skills, organizational skills, and attention to detail
* Ability to work under short deadlines and demanding environments
* Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues
* Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences
* Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts
* Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts
* Able to organize and prioritize personal workload in a fast-paced work environment
* Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android)
* Excellent oral and written communication skills.
What you gain:
* A phenomenal team in an extraordinary firm
* Ability to grow professionally and personally
* Excellent benefits:
* Medical, Dental and Vision with wellness component
* Free Telehealth coverage
* Short- and Long-Term Disability
* Pet Insurance
* 401K and profit sharing (after completion of eligibility requirements)
* Generous Paid Time Off Plus Paid Holidays
* Tuition Reimbursement
* In-house training and development
If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you.
Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage.
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$32k-53k yearly est. 60d+ ago
Corporate Accounts Pricing Support Analyst
Genpt
Information technology specialist job in Birmingham, AL
Under limited supervision, the analyst is responsible for advanced pricing research and analysis and provides pricing recommendations to maximize revenue and profit for Motion's products and services. Manages and updates pricing databases to track current and historical pricing of the company's products. Develops pricing strategies to meet customers' needs while providing a profit for the organization. Determines core business costs of service in support of pricing development. Designs, implements and maintains pricing infrastructures. Provides reporting and documentation of pricing structures and serves as the point-of-contact for pricing inquiries from AVP, Corporate Account Mangers, Compliance Mangers, and branches related to Corporate Accounts. Suggests variation in prices. Responsible for undertaking activities associated with improving market access and profitability for a range of Motion's products and services.
JOB DUTIES:
• Manages existing pricing structures for various types/sizes of accounts. Communicates with supported areas and personnel to get approval to load pricing for each account over a defined maximum per year in annual usage.
• Uses pricing tools to work with the Corporate Account Support teams to load each of these customers' pricing matrices.
• Works with management to review/implement pricing programs.
• Summarizes information and develops complex reports. Evaluates effectiveness of pricing strategies and modifies pricing structures as needed.
• Communicates a pricing and margin plan to all supported areas as determined by management.
• Provides supported areas a list of line items where the recommended pricing structure was not followed, investigates/recommends changes to pricing algorithms to increase compliance.
• Evaluates usage for accounts, establishes pricing files and adjusts item pricing as needed.
• Keeps track of all expiration dates for all special pricing programs.
• Obtains and manages dates and amount of all supplier price increases.
• Evaluates customer impact and updates pricing structure as needed.
• Performs other duties as assigned.
• Analyzes customer usage and historical pricing on accounts to prepare a recommended pricing structure.
EDUCATION & EXPERIENCE:
Typically requires a bachelor's degree and five (5) to seven (7) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Must be analytical and detailed-oriented.
• Must be proficient or able to become proficient with a variety of software programs and tools, pricing analysis and other pricing methodologies including proprietary tools and methods.
• Excellent excel skills required.
• Excellent communication skills required.
• Must be able to discretely handle sensitive and highly confidential information.
• The position must have a financial analysis background and be able to develop advanced spreadsheet models, charts, graphs, and develop key performance indicators (KPI's) to track pricing effectiveness.
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$37k-66k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Teksystems 4.4
Information technology specialist job in Birmingham, AL
Formal education in Computer Science or related IT field or equivalent experience Working knowledge of Windows based operating systems preferred Working knowledge of AIX or other UNIX based operating systems preferred Working knowledge of distributed computer networks is a plus
Skills
Technical support, Customer service, Troubleshooting, Windows, Help desk support, Desktop
Top Skills Details
Technical support,Customer service,Troubleshooting,Windows,Help desk support,Desktop
Additional Skills & Qualifications
Knowledge, Skills & Abilities - Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and written manner. The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team-oriented and sometimes stressful environment. - Ability to apply excellent customer service skills - Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements. - Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system. - Ability to follow and properly apply both Change Management processes and knowledge-based procedures - Working knowledge of Windows based operating systems preferred - Working knowledge of AIX or other UNIX based operating systems preferred - Working knowledge of distributed computer networks is a plus. - Ability to build and maintain relationships with key customers - Critical thinking/Problem solving abilities Job Responsibilities - Day to day monitoring of the primary SCADA and ancillary systems for health and availability - Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel - Notification to key customers for the coordination of system outages and events that may impact other critical systems. - Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Birmingham, AL.
Pay and Benefits
The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Birmingham,AL.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-23 hourly 12d ago
Tier II Support Technician
Lyons HR 3.9
Information technology specialist job in Birmingham, AL
The Tier 2 Technician is a critical role within our MSP, providing advanced technical support and troubleshooting services for our clients. This position acts as a second line of support, handling more complex issues that cannot be resolved by Tier 1 support. The ideal candidate is a problem-solver with deep technical knowledge and a commitment to delivering exceptional customer service.
Core Responsibilities
*
This position may be required to provide on-site services.
Advanced Troubleshooting
Investigating and resolving escalated technical issues that Level 1 technicians were unable to resolve.
Performing in-depth analysis of system logs, error messages, and diagnostic tools to identify root causes of problems.
Server Administration
Managing and administering Windows Server, Linux/Unix servers, or virtualization platforms (e.g., VMware, Hyper-V).
Configuring and maintaining Active Directory, DNS, DHCP, and other server roles and services.
Implementing server security measures such as firewall configurations, group policies, and access controls.
Network Infrastructure Management
Configuring and troubleshooting network switches, routers, and firewalls.
Implementing VLANs, port forwarding, NAT, and other network configurations.
Monitoring network performance and optimizing network resources for efficiency and reliability.
Cloud Services Administration
Managing cloud infrastructure and services (e.g., AWS, Azure, Google Cloud).
Configuring and troubleshooting cloud-based applications, virtual machines, and storage solutions.
Implementing cloud security measures such as IAM policies, encryption, and access controls.
Data Backup and Disaster Recovery
Designing and implementing backup strategies for client data, applications, and systems.
Performing regular backups and verifying data integrity.
Planning and executing disaster recovery procedures in the event of data loss or system failure.
Advanced Security Management
Conducting security assessments and audits to identify vulnerabilities and risks.
Implementing security patches, updates, and configurations to mitigate security threats.
Responding to security incidents, performing forensic analysis, and coordinating incident response efforts.
Advanced Endpoint Management
Configuring and managing endpoint security solutions (e.g., antivirus, endpoint detection and response).
Implementing endpoint management tools for software deployment, patch management, and remote troubleshooting.
Application Support
Providing advanced support for business-critical applications and software platforms.
Troubleshooting application performance issues, database errors, and integration problems.
Collaborating with software vendors or developers to resolve complex application issues.
Documentation and Knowledge Management
Documenting detailed procedures, configurations, and troubleshooting steps for complex technical issues.
Contributing to the development and maintenance of the MSP's knowledge base and internal documentation.
Mentoring and Training
Mentoring Tier I and Tier II technicians and providing guidance on technical skills development, outside of ticket resolution activities.
Assist in conducting training sessions or workshops for internal staff on advanced technical topics and best practices.
Ticket Management
Managing incoming service requests and support tickets through a ticketing system, ensuring timely resolution and proper documentation.
Escalation of tickets to a Senior Engineer after the initial assessment, if task exceeds Senior Technician responsibility or knowledge base.
Desired Skills and Qualifications
Prolific understanding of IT principles and an ability to troubleshoot most technical issues.
Extensive experience with various operating systems, office software, and network configurations.
Excellent verbal and written communication skills, with an emphasis on providing clear and understandable instructions.
Strong organizational skills and the ability to multitask effectively.
A customer-focused attitude, with patience and empathy for user concerns.
A team player mentality, willing to share knowledge and assist colleagues in a dynamic work environment.
Ticket KPI's
10-13 Tickets closed per day.
100%+ Kill Rate
As a Level 2 Technician, you are most often an escalated point of contact for our clients experiencing technical difficulties. Your role is crucial in maintaining the trust and satisfaction of our clients by providing timely, efficient, and effective solutions to their IT challenges.
$50k-74k yearly est. Auto-Apply 60d+ ago
International Systems Specialist
Albireo Energy
Information technology specialist job in Hoover, AL
Under minimal supervision, the International Controls System Specialist will support Albireo customers by providing a variety of services and skills needed for the implementation of leading-edge Smart Building Solutions worldwide.
Responsibilities
Provide startup assistance, troubleshooting, and repairs of complex building control systems based on project specifications.
Program databases for all supported systems to meet specified sequences of operation in accordance with Albireo Energy standards and contract documents.
Manage assigned work to meet professional and efficient execution of time and project execution.
Provides sketches of field changes and discrepancies for engineering corrections and drawings.
Train customers in control systems operations.
Compiles job documentation, such as Performance Verifications Tests, Functional
Performance Tests, Certificates of Completion, training Certifications, and punch lists.
Conducts extensive hands-on, assisted, and self-study (reading, research, and practice) to improve and maintain technical proficiency in the company's product lines.
Ability to troubleshoot, diagnose repair and/or replace control components and control systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation.
Ability to load and update software on network controllers, field controllers, computers, and servers.
Completes and submits timely electronic documentation including but not limited to time sheets, expense reports, and on-site documentation.
Requirements
Ability to travel overseas up to 12-40 weeks per year.
Vocational School four-year program graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning or a similar field.
Degree may be offset by two years of experience in servicing electronic and or mechanical systems.
Requires extensive knowledge of a variety of electronic or digital control systems.
Ability to learn needed position-specific skills via classroom, online and hands-on instruction.
Strong computer skills with some type of programming background.
Ability to use hand tools - screwdrivers, wire strippers, etc.
Ability to work with both office staff and field personnel.
Ability to self-motivate and work independently.
Communication and interpersonal skills as well as the ability to work with all levels of any project team.
Ability to obtain a government clearance.
US Citizen.
Two years of BMS Controls programming experience.
Albireo Energy is an Equal Opportunity Employer.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Voluntary Life Insurance
Short-Term & Long-Term Disability
Paid Vacation
Paid Sick Time
Paid Holidays
401K with Company match
$73k-102k yearly est. Auto-Apply 7d ago
Process & Systems Specialist
Amfirst Career
Information technology specialist job in Birmingham, AL
Essential Functions & Responsibilities:
Schedule, run and work Keystone reports periodically, learn Data Studio and how to create reports. Assist in release testing for KeyStone, troubleshooting issues as well as maintaining clean data and becoming a subject matter expert. Work with Business Intelligence to find outliers in the data. Responsible for identifying and ensuring errors are worked by the appropriate parties in a timely manner. Recommend changes to policy or procedures as needed. Map new documents to KeyStone.
Provide support for online banking, test releases, and troubleshoot issues that members and employees may have. Manage tickets and work them through to a resolution.
Assist in managing the Deposit Account side of Meridian Link. Will review Meridian Link release notes, troubleshoot issues, open tickets, request document changes, request mapping changes, build out new products and file maintain settings, build custom questions and workflows.
Test new vendors and assist with projects.
Assist in AmFirst Connect updates including uploading new documents and updating existing Wikis.
Perform other job-related duties as assigned.
Performance Measurements:
Troubleshoot issues related to Keystone, Meridian Link, Alkami and other ancillary products we use.
Assist in release testing for Keystone and Alkami and any other product testing that needs to be done. Report any issues to Process and Systems Director so they can be addressed in a timely manner.
Run a schedule of reports to ensure that the data in Keystone is clean and any issues can be addressed.
Keep management informed regarding key operational issues affecting the assigned application software and the business units that it supports. This includes continual review for improvements in operating efficiencies.
Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Must have a strong technological background with systems used by AFFCU.
Must have effective interpersonal skills to integrate with a wide range of users having different levels of computer expertise.
Must be organized and have the ability to work with multiple priorities and exhibit good judgment.
Must have the ability to problem solve. Critical thinking is imperative.
Must have a good understanding of branch operations and member services.
Physical Requirements: Light lifting required.
Work Environment: Must be able to travel routinely to all branch locations.
$73k-102k yearly est. 12d ago
Learn more about information technology specialist jobs
How much does an information technology specialist earn in Hoover, AL?
The average information technology specialist in Hoover, AL earns between $50,000 and $96,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.
Average information technology specialist salary in Hoover, AL
$69,000
What are the biggest employers of Information Technology Specialists in Hoover, AL?
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