Computer User Support Specialists (Professional, Scientific, and Technical Services)
Information technology specialist job in West Valley City, UT
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Product Support Specialist
Information technology specialist job in Salt Lake City, UT
Have you got what it takes to succeed The following information should be read carefully by all candidates. Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, Frazil Energy, and Café Tango! We are a growing, high-performance team in search of a Product Support Specialist who is ready to help take our internal tools to the next level.
Fraznet is our internal platform that connects data across HubSpot, SAP, Zoho, and several proprietary tools. It also powers our customers' real-time visibility into their performance. As a Product Support Specialist, you'll become the Fraznet expert and the liaison between the user and the developer.
You'll triage issues, open and manage tickets for our developers, test fixes, and proactively spot trends before they become problems.
Salary: $50-55k annually
Essential Duties and Key Responsibilities:?
* Act as the primary support resource for employees using Fraznet and other connected systems.
* Monitor, diagnose, and troubleshoot platform issues with a customer-service mindset.
* Create, prioritize, and manage tickets in our ticketing system with clear, comprehensive requirements and steps to reproduce.
* Serve as a liaison between employees and Frazil's development team, ensuring smooth communication and minimal back-and-forth.
* Perform backend validation and QA testing on bug fixes and updates.
* Document common issues, resolutions, and best practices to improve internal knowledge.
* Spot repeat issues, identify patterns, and propose proactive solutions.
* Assist in user training, support documentation, and process improvements across the business.
* Ensure the accuracy, consistency, and performance of Fraznet data flowing into HubSpot, SAP, Zoho, and other tools.
* Seek opportunities to enhance customer value and satisfaction beyond simple resolutions.
* Other duties as assigned.?
Minimum Qualifications & Competencies: ?
* 2-5 years of experience in product support, IT support, QA, or technical operations.
* Experience using and managing cases in a ticket management system.
Preferred Qualifications & Competencies:?
* Bachelor's degree in Information Systems, Information Technology, Business, or related field.
* QA experience, including testing fixes and validating software behavior.
* Experience supporting cross-functional teams in a business environment.
* Familiarity with HubSpot, SAP, Zoho, or other business systems.
Required Soft Skills:??
* Ability to translate business problems into clear technical requirements.
* Strong analytical and troubleshooting skills with a proactive mindset.
* Excellent communication skills-professional, personable, and clear.
* Personable, approachable, and comfortable building relationships.
* Strong business sense and understanding of how departments rely on Fraznet.
* Detail-oriented with high accountability and follow-through.
* Resourceful, curious, and eager to grow in the tech space.
* Ability to handle multiple tasks simultaneously and work under pressure. xevrcyc
Physical Demands & Working Conditions: ??
* Frequently communicate with team members through email, phone, and in-person interactions.??
* Fully onsite position in Salt Lake City, UT.
* Frequent use of computers, including prolonged periods of screen time.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Parental leave
* Vision insurance
Work Location: In person
Plasma Center Technician
Information technology specialist job in American Fork, UT
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - UT - American Fork
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - UT - American ForkWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
Auto-ApplyIT Technical Support Specialist
Information technology specialist job in Layton, UT
ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of computer, network, and communication systems in a dynamic engineering environment. You'll work directly with end-users across multiple ES3 locations, gaining exposure to modern technologies and professional IT workflows.
Position Highlights
Support Windows, Mac, and Linux client operating systems and hardware
Assist / support O365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)
Monitor and respond to antivirus and malware alerts
Provide support for VPN and ZTNA applications
Adobe Acrobat, Engineering Applications and Software, Internal ERP System
Work with virtual machine hosts and clients
Troubleshot and support VOIP communications and web-enabled conferencing systems
Maintain and support print services across the organization
Collaborate with over 200 engineers, scientists, and technicians across ES3's facilities
Coordinate resolution of help desk tickets and escalate complex issues to senior IT staff
Operate from a private office in a modern work facility with access to current technologies
Participate in limited travel opportunities as needed
This position is based on site at ES3's Layton Engineering Office and supports staff across all ES3 locations, including facilities in San Diego, CA; Warner Robins, GA; Midwest City, OK; Jacksonville, FL; Abilene, TX; and Clearfield, UT.
Required Education and Availability
Demonstrated educational path in IT, Information Systems, or Software Development
Ability to work either morning (6:30-11:30 AM) or afternoon (12:30-5:30 PM), Monday-Friday
Helpful Experience and Skills
Previous help desk or customer service experience
IT-related education, certifications, or training
Additional Requirements
Must be a U.S. Citizen
Must be able to participate in a background investigation and qualify for a U.S. Government Security Clearance
Key Competencies
Effective communication and a positive disposition with staff at all levels
Openness to learning new technologies
Flexibility in adapting to changing priorities
Strong work ethic, integrity, and motivation for excellence
Respect for confidentiality and sensitive information
Dependability and reliability
Attention to detail and strong organizational skills
Compensation and Benefits
ES3 offers an enriching and rewarding environment for part-time staff, including:
Competitive paid-time-off (PTO) accrual
Dollar-for-dollar employer matching 401(k) contribution up to 6%, plus up to 2% profit sharing
We've found that staff who participate in our retirement plan are more engaged and aligned with our company culture. ES3 is committed to helping our employees retire with dignity.
Auto-ApplyIT Help Desk
Information technology specialist job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
Technical Support Specialist
Information technology specialist job in Springville, UT
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
Seasonal IT Technician
Information technology specialist job in Salt Lake City, UT
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
Auto-ApplyIT Technician II
Information technology specialist job in Salt Lake City, UT
Job Description
Hooton Tech LLC is hiring for an IT Technician II
This position is full time, hourly. Starting Range $25-$40/hour DOE.
Responsibilities:
1. Maintenance and support of our business IT clients. This includes support of end user desktop/laptops, servers, printers, network equipment, VoIP systems, cloud services, and other IT related equipment.
2. Answer calls from our customers and participate in an on-call rotation for after hours and outage support.
3. Troubleshoot, repair, and maintain residential user computers.
4. Support, troubleshooting, and maintenance of existing security camera systems.
5. Assist in the Installation of camera and cabling systems.
6. Additional duties as needed by the company.
This position is based in Lyman, WY, but may be partially worked remotely if located in Southern Wyoming or Northen Utah. Travel to customer sites in the region will be required as needed, with overnight travel as a possibility. Travel may be up to 30% of time pending project need.
Benefits:
Benefits include PTO, Medical, dental, vision insurance, 401K, paid holidays.
Qualifications and Requirements
1. Must be at least 21 years old
2. Must have a valid Driver's License and clean driving record.
3. Must have High School Diploma or Equivalent.
4. Must be able to pass both pre-employment and random drug tests.
5. 3-5 years relevant experience in the IT industry.
6. Must have advanced computer skills and knowledge.
7. Experience in Server, computer, network, and printer hardware required.
8. Experience in Cloud Services such as M365, Azure, D365, Google Workspace, Etc. Required.
9. CompTIA A+ certification or industry equivalent certification required.
10. Other Associate or Professional Level IT Certifications Preferred.
Applicants must be able to pass preemployment drug test and background check
Job Posted by ApplicantPro
Junior System Administrator
Information technology specialist job in Lindon, UT
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Junior System Administrator to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
What You Have:
4 or more years Information Technology work experience, experience in System Administration, Help Desk Support or an IT Installation Team preferred
Team-oriented, strong communicator
Excellent customer-facing interaction
Certification or equivalent work experience or ability to get certification within 1 year:
CompTIA Security + (or equivalent)
CompTIA Server + (or equivalent)
VMWare VCP-DCV
MS Azure Admin AZ-104 (or equivalent)
Basic knowledge and some hands-on experience with Windows Server and Active Directory.
Ability to add/remove OUs, Users, Groups, Computers
Ability to create basic GPOs
Basic knowledge and hands-on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper-V
Knowledge and ability to install and implement hardware or software RAID configurations
Knowledge of troubleshooting process and procedures (in relation to the OSI model)
Associate knowledge of Microsoft O365 products
Associate knowledge of Google G-Suite
Associate Knowledge of Azure Active Directory
Associate knowledge of Azure or AWS virtual environments
Associate knowledge of LAN, WAN, VLAN, and VPN network technologies
Associate knowledge of Backup systems (ex: Datto, Veeam, StorageCraft)
Associate knowledge of Network Storage device (SAN and NAS)
Associate knowledge of end-point security applications (anti-virus solutions)
Associate knowledge of PowerShell is a huge plus! Preferred skill
Associate knowledge of Linux or Apple iOS is a huge plus! Preferred skill
Valid Driver's License and reliable transportation
What You'll Do:
Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices
Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs
Administer MS Office 365, Google G-Suite or other 3rd party e-mail providers
Administer VMware and Hyper-V virtualization instances to include virtual machines
Administer Active Directory and Group Policy in Windows Server OS
Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Control Servers)
Troubleshoot, update and/or modify Azure configurations to include Azure AD
Troubleshoot basic TCP/IP, DHCP, DNS protocol issues
Troubleshoot, and install RAID configurations based on customer needs and requirements
Troubleshoot, configure physical server hardware to ensure optimal performance and usability
Build physical servers to include installing drives, memory and processors and other accessories
Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective
Manage small to medium sized projects with minimum assistance from higher level engineers
Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention
Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements
Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available)
Respond to incidents or service requests via phone, chat, E-mail or ticketing system.
Use expeditious resolution strategies to improve customer service, perception, and satisfaction
Exercise sound judgement and creativity to prioritize outstanding support requests or incidents
Follow incidents through to resolution and ensure timely incident response and documentation
Job Type: Full-time, On-site (not remote or hybrid)
Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation
Visit our website: lesolson.com
IT Tech
Information technology specialist job in Springville, UT
IT Tech needs 4+ years experience
IT Tech requires:
2 year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology.
Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience.
Problem solving and troubleshooting abilities
Excellent communication, documentation, and written skills
Experience with XenMobile or other Mobile management software a plus.
Experience using Office 365 suite
IT Tech duties:
Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc.
Work Order and ticket handling.
Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc.
Troubleshoot software or hardware issues.
Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements.
Manage and track devices sent to 3rd parties for repair.
Order parts as needed
PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.
Information Technology Professional
Information technology specialist job in Salt Lake City, UT
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Tier 2 IT Technician
Information technology specialist job in Salt Lake City, UT
Job Description
Pay: $60,000
Role The Tier 2 IT Technician ensures new centers launch on time with secure, reliable, and fully configured IT infrastructure. Reporting to the Project Manager, this role partners with Field Technicians, Outsourced IT
Vendors, and Operations teams to deliver seamless deployments that meet strict project deadlines.
Responsibilities
Configure and deploy servers, networks, and VPNs with proper security hardening.
Configure and maintain UniFi/Ubiquiti networking gear (controllers, switches, APs, gateways).
Configure IT equipment prior to shipment, ensuring it is fully prepared for installation by field technicians on-site.
Provide Tier 2 support for escalated issues during new center setup.
Document configurations, processes, and troubleshooting for consistency and compliance.
Results (What Success Looks Like)
Centers open on time with fully functional IT infrastructure.
Servers and networks are optimized, secure, and documented.
VPNs provide reliable, secure remote access.
Onboarding is smooth with minimal disruption to staff.
Clear, proactive communication with all teams; no delays or escalations.
Requirements
Strong hands-on experience with servers (Windows/Linux), networking (routing, VLANs, firewalls), and VPNs.
Skilled with UniFi/Ubiquiti networking gear (preferred).
Ability to work independently and solve problems without step-by-step guidance.
Strong communication, organization, and ability to deliver under pressure.
Team-oriented, quality-focused, and demonstrates full project ownership.
IT Technician
Information technology specialist job in Sandy, UT
The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
* Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
* Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
* Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
* Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
* Performs other related duties as assigned.
* May be required to occasionally work after hours and weekends.
Qualifications
* Associates degree in Computer Science or related work experience.
* Must have experience with direct user support in a large, networked environment.
* Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
* Experience setting up, configuring and maintaining accounts in Microsoft 365.
* Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
* Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
* Must have valid license and good driving record.
* Type a minimum of 30 wpm.
* Must have good written and oral communication skills.
* Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
* Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
* Occasionally lift 50 lbs.
* Previous technical training preferred.
* Vendor certifications (A+, MCSE, CCNA, etc.) preferred
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.
Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.
Interested, but don't see your role? Name it here!
Information technology specialist job in Salt Lake City, UT
, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team.
If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area.
Equal Opportunity Employer
Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
Please reach out to [email protected] with any questions.
Auto-ApplyIT Technician
Information technology specialist job in Sandy, UT
The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
* Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
* Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
* Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
* Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
* Performs other related duties as assigned.
* May be required to occasionally work after hours and weekends.
Qualifications
* Associates degree in Computer Science or related work experience.
* Must have experience with direct user support in a large, networked environment.
* Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
* Experience setting up, configuring and maintaining accounts in Microsoft 365.
* Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
* Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
* Must have valid license and good driving record.
* Type a minimum of 30 wpm.
* Must have good written and oral communication skills.
* Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
* Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
* Occasionally lift 50 lbs.
* Previous technical training preferred.
* Vendor certifications (A+, MCSE, CCNA, etc.) preferred
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.
Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.
Auto-ApplyPart-Time IT Intern
Information technology specialist job in Midvale, UT
Salary: $20.00 Per hour Status: Part-Time, Non-Exempt Part-time position working up to 24 hours per week for six months. The statements and information in this document are neither intended to nor do they create contractual or other rights on behalf of any person hired by the City.
GENERAL PURPOSE
Under the direction of the IT Manager, performs general technical duties and responds to user requests as the first level of support. Duties may include supporting end users' PCs, desk phones, mobile devices, installs new computers, hardware and software, basic network troubleshooting, and works with Department Administrators to accomplish project and department related tasks. Responsible for inventory and surplus procedures for city workstations and other IT related equipment.
SUPERVISOR
Information Technology Director
POSITION(S) SUPERVISED
None
ESSENTIAL JOB FUNCTIONS
* Meet performance standards established with the employee's manager;
* Desktop support for end users;
* Monitors all incoming work requests, incident tickets, and status checks by employees via ticketing system;
* Installation and maintenance of desktop computers;
* Maintains inventory and surplus information for IT related equipment;
* Perform other duties as assigned and required.
MINIMUM QUALIFICATIONS
* Education and Experience:
* Computer knowledge, attending school in computer science, information technology, or related field.
* Special Qualifications, Licenses, Certifications:
* Must possess and maintain a valid Utah Driver's License with periodic verifications by the City.
* Must be able to pass a pre-employment drug test, background check, and driving record check.
* Knowledge, Skills and Abilities:
* Excellent interpersonal and communication skills required.
* Must have an understanding of computer hardware, software installation procedures, printers and other computer related peripherals.
* Must possess outstanding troubleshooting skills.
* Working Conditions: Employee(s) in this position perform in generally comfortable conditions involving intermittent sitting, standing, walking, stooping, and reaching. While performing the duties of this job, the employee must occasionally bend, lift and/or move up to 50 pounds. Talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, and finger dexterity are required to perform essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, critical thinking and creative problem solving. Periodic local travel required in the course of performing portions of job functions. Considerable exposure to stress as a result of human behavior, frequent deadlines, and the general demands of the position. The candidate should be available at all times to respond to weekend or after-hours problems.
NOTICE
This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. He or she will be required to follow any other instructions and to perform any other job- related duties requested by his or her supervisor. It is the policy of Midvale City to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, religion, national origin, age, or disability. Human Resources will provide reasonable accommodation for any applicants during the selection process. If you have special needs, please call *************.
APPLICATIONS AND RESUME must be submitted online at Midvale.Utah.gov. This position is open until filled with the first review on December 17, 2025.
MIDVALE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
This job is contingent upon successful completion of a drug test and a thorough investigation into your background, references, employment record, driver's license record and other matters related to your suitability for employment. In accepting this job offer with your signature below, you hereby authorize us to contact persons, schools, current employer (if applicable), and previous employers and organizations to obtain any relevant information regarding current and/or previous employment, and release all persons, schools, and employers of any and all claims for providing such information. Any misrepresentation or omission of facts may result in rejection of this job offer, or if hired, discipline up to and including dismissal.
IT Technical Support Specialist
Information technology specialist job in Clearfield, UT
ES3 is hiring Technical Support Specialists to join our IT Help Desk team. This role offers hands-on experience supporting a wide range of computer, network, and communication systems in a dynamic engineering environment. You'll work directly with end-users across multiple ES3 locations, gaining exposure to modern technologies and professional IT workflows.
Position Highlights
Support Windows, Mac, and Linux client operating systems and hardware
Assist / support O365 applications (Outlook, Teams, Word, Excel, PowerPoint, etc.)
Monitor and respond to antivirus and malware alerts
Provide support for VPN and ZTNA applications
Adobe Acrobat, Engineering Applications and Software, Internal ERP System
Work with virtual machine hosts and clients
Troubleshot and support VOIP communications and web-enabled conferencing systems
Maintain and support print services across the organization
Collaborate with over 200 engineers, scientists, and technicians across ES3's facilities
Coordinate resolution of help desk tickets and escalate complex issues to senior IT staff
Operate from a private office in a modern work facility with access to current technologies
Participate in limited travel opportunities as needed
This position is based on site at ES3's Layton Engineering Office and supports staff across all ES3 locations, including facilities in San Diego, CA; Warner Robins, GA; Midwest City, OK; Jacksonville, FL; Abilene, TX; and Clearfield, UT.
Required Education and Availability
Demonstrated educational path in IT, Information Systems, or Software Development
Ability to work either morning (6:30-11:30 AM) or afternoon (12:30-5:30 PM), Monday-Friday
Helpful Experience and Skills
Previous help desk or customer service experience
IT-related education, certifications, or training
Additional Requirements
Must be a U.S. Citizen
Must be able to participate in a background investigation and qualify for a U.S. Government Security Clearance
Key Competencies
Effective communication and a positive disposition with staff at all levels
Openness to learning new technologies
Flexibility in adapting to changing priorities
Strong work ethic, integrity, and motivation for excellence
Respect for confidentiality and sensitive information
Dependability and reliability
Attention to detail and strong organizational skills
Compensation and Benefits
ES3 offers an enriching and rewarding environment for part-time staff, including:
Competitive paid-time-off (PTO) accrual
Dollar-for-dollar employer matching 401(k) contribution up to 6%, plus up to 2% profit sharing
We've found that staff who participate in our retirement plan are more engaged and aligned with our company culture. ES3 is committed to helping our employees retire with dignity.
Junior System Administrator
Information technology specialist job in Salt Lake City, UT
Job Description
Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Junior System Administrator to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!
What makes Les Olson different?
Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.
We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.
"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.
We offer:
Paid Time Off
Sick Days
Paid Holidays
401k match + Pension
Full Medical, Dental & Vision + HSA
Mental health care coverage
Life Insurance
Local Volunteer Opportunities
What You Have:
4 or more years Information Technology work experience, experience in System Administration, Help Desk Support or an IT Installation Team preferred
Team-oriented, strong communicator
Excellent customer-facing interaction
Certification or equivalent work experience or ability to get certification within 1 year:
CompTIA Security + (or equivalent)
CompTIA Server + (or equivalent)
VMWare VCP-DCV
MS Azure Admin AZ-104 (or equivalent)
Basic knowledge and some hands-on experience with Windows Server and Active Directory.
Ability to add/remove OUs, Users, Groups, Computers
Ability to create basic GPOs
Basic knowledge and hands-on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper-V
Knowledge and ability to install and implement hardware or software RAID configurations
Knowledge of troubleshooting process and procedures (in relation to the OSI model)
Associate knowledge of Microsoft O365 products
Associate knowledge of Google G-Suite
Associate Knowledge of Azure Active Directory
Associate knowledge of Azure or AWS virtual environments
Associate knowledge of LAN, WAN, VLAN, and VPN network technologies
Associate knowledge of Backup systems (ex: Datto, Veeam, StorageCraft)
Associate knowledge of Network Storage device (SAN and NAS)
Associate knowledge of end-point security applications (anti-virus solutions)
Associate knowledge of PowerShell is a huge plus! Preferred skill
Associate knowledge of Linux or Apple iOS is a huge plus! Preferred skill
Valid Driver's License and reliable transportation
What You'll Do:
Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices
Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs
Administer MS Office 365, Google G-Suite or other 3rd party e-mail providers
Administer VMware and Hyper-V virtualization instances to include virtual machines
Administer Active Directory and Group Policy in Windows Server OS
Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Control Servers)
Troubleshoot, update and/or modify Azure configurations to include Azure AD
Troubleshoot basic TCP/IP, DHCP, DNS protocol issues
Troubleshoot, and install RAID configurations based on customer needs and requirements
Troubleshoot, configure physical server hardware to ensure optimal performance and usability
Build physical servers to include installing drives, memory and processors and other accessories
Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective
Manage small to medium sized projects with minimum assistance from higher level engineers
Act as a Tier 2 escalation point for the resolution of complex issues and incidents that exceed Tier 1 skills or require higher level attention
Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements
Provide on-call support as part of a scheduled rotation with other team members (this program is voluntary until such time that sufficient volunteers are not available)
Respond to incidents or service requests via phone, chat, E-mail or ticketing system.
Use expeditious resolution strategies to improve customer service, perception, and satisfaction
Exercise sound judgement and creativity to prioritize outstanding support requests or incidents
Follow incidents through to resolution and ensure timely incident response and documentation
Job Type: Full-time, On-site (not remote or hybrid)
Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunities to volunteer for on-call rotation
Visit our website: lesolson.com
Job Posted by ApplicantPro
IT Technician
Information technology specialist job in Sandy, UT
The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology.
Duties and Responsibilities
Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers.
Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems.
Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem.
Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs.
Desktop and mobile phone system support, troubleshoot phone related problems and setup new users.
Performs other related duties as assigned.
May be required to occasionally work after hours and weekends.
Qualifications
Associates degree in Computer Science or related work experience.
Must have experience with direct user support in a large, networked environment.
Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus.
Experience setting up, configuring and maintaining accounts in Microsoft 365.
Possess a basic understanding of how Teams phone systems work and how to troubleshoot.
Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc).
Must have valid license and good driving record.
Type a minimum of 30 wpm.
Must have good written and oral communication skills.
Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities.
Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others.
Occasionally lift 50 lbs.
Previous technical training preferred.
Vendor certifications (A+, MCSE, CCNA, etc.) preferred
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program.
EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyInformation Technology Professional
Information technology specialist job in Bountiful, UT
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military