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The differences between installation and service technicians and installation helpers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an installation and service technician and an installation helper. Additionally, an installation and service technician has an average salary of $37,202, which is higher than the $31,908 average annual salary of an installation helper.
The top three skills for an installation and service technician include hand tools, customer service and ladders. The most important skills for an installation helper are customer service, HVAC, and work ethic.
| Installation And Service Technician | Installation Helper | |
| Yearly salary | $37,202 | $31,908 |
| Hourly rate | $17.89 | $15.34 |
| Growth rate | 5% | 5% |
| Number of jobs | 125,640 | 33,573 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | High School Diploma, 50% |
| Average age | 40 | 39 |
| Years of experience | 4 | 4 |
An installation and service technician is an individual who oversees the continuous operation of personal equipment through operating functions. Installation and service technicians maintain the supplies, perform preventive maintenance, and call for repairs in structures. They install, test, maintain and troubleshoot cables, switches, and any other telecommunications equipment. The skills necessary to perform this job include mechanical and electrical knowledge, customer service, working for long hours in confined spaces, and communication skills.
Installation helpers are skilled employees who are responsible for observing equipment and machinery to verify their efficient and safe operations. These helpers are required to assist in troubleshooting equipment after the installation while identifying defects to ensure a timely repair or return of the equipment. They must be skillful in using a variety of hand tools and power tools so that they can install equipment and repair broken parts. Installation helpers must also operate company vehicles such as trucks, forklifts, and construction vehicles.
Installation and service technicians and installation helpers have different pay scales, as shown below.
| Installation And Service Technician | Installation Helper | |
| Average salary | $37,202 | $31,908 |
| Salary range | Between $28,000 And $48,000 | Between $24,000 And $41,000 |
| Highest paying City | Quincy, MA | Las Vegas, NV |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | Johnson Controls | American Water |
| Best paying industry | Construction | Health Care |
There are a few differences between an installation and service technician and an installation helper in terms of educational background:
| Installation And Service Technician | Installation Helper | |
| Most common degree | High School Diploma, 34% | High School Diploma, 50% |
| Most common major | Electrical Engineering | Heating And Air Conditioning |
| Most common college | Dunwoody College of Technology | - |
Here are the differences between installation and service technicians' and installation helpers' demographics:
| Installation And Service Technician | Installation Helper | |
| Average age | 40 | 39 |
| Gender ratio | Male, 96.8% Female, 3.2% | Male, 94.7% Female, 5.3% |
| Race ratio | Black or African American, 9.1% Unknown, 4.2% Hispanic or Latino, 18.4% Asian, 2.8% White, 64.8% American Indian and Alaska Native, 0.7% | Black or African American, 12.6% Unknown, 5.8% Hispanic or Latino, 19.9% Asian, 3.6% White, 57.0% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 2% | 4% |