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Installation and service technician vs maintenance technician

The differences between installation and service technicians and maintenance technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an installation and service technician and a maintenance technician. Additionally, a maintenance technician has an average salary of $43,293, which is higher than the $37,202 average annual salary of an installation and service technician.

The top three skills for an installation and service technician include hand tools, customer service and ladders. The most important skills for a maintenance technician are plumbing, HVAC, and hand tools.

Installation and service technician vs maintenance technician overview

Installation And Service TechnicianMaintenance Technician
Yearly salary$37,202$43,293
Hourly rate$17.89$20.81
Growth rate5%5%
Number of jobs125,640178,450
Job satisfaction-4.25
Most common degreeHigh School Diploma, 34%High School Diploma, 34%
Average age4047
Years of experience44

What does an installation and service technician do?

An installation and service technician is an individual who oversees the continuous operation of personal equipment through operating functions. Installation and service technicians maintain the supplies, perform preventive maintenance, and call for repairs in structures. They install, test, maintain and troubleshoot cables, switches, and any other telecommunications equipment. The skills necessary to perform this job include mechanical and electrical knowledge, customer service, working for long hours in confined spaces, and communication skills.

What does a maintenance technician do?

Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

Installation and service technician vs maintenance technician salary

Installation and service technicians and maintenance technicians have different pay scales, as shown below.

Installation And Service TechnicianMaintenance Technician
Average salary$37,202$43,293
Salary rangeBetween $28,000 And $48,000Between $31,000 And $59,000
Highest paying CityQuincy, MARichmond, CA
Highest paying stateMassachusettsRhode Island
Best paying companyJohnson ControlsAnheuser-Busch
Best paying industryConstructionManufacturing

Differences between installation and service technician and maintenance technician education

There are a few differences between an installation and service technician and a maintenance technician in terms of educational background:

Installation And Service TechnicianMaintenance Technician
Most common degreeHigh School Diploma, 34%High School Diploma, 34%
Most common majorElectrical EngineeringElectrical Engineering Technology
Most common collegeDunwoody College of Technology-

Installation and service technician vs maintenance technician demographics

Here are the differences between installation and service technicians' and maintenance technicians' demographics:

Installation And Service TechnicianMaintenance Technician
Average age4047
Gender ratioMale, 96.8% Female, 3.2%Male, 95.7% Female, 4.3%
Race ratioBlack or African American, 9.1% Unknown, 4.2% Hispanic or Latino, 18.4% Asian, 2.8% White, 64.8% American Indian and Alaska Native, 0.7%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 18.2% Asian, 4.6% White, 60.4% American Indian and Alaska Native, 1.2%
LGBT Percentage2%2%

Differences between installation and service technician and maintenance technician duties and responsibilities

Installation and service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Work with services from DSO, DS1, DS3, Ethernet and OCX.
  • Complete demo work and replacementa of sheetrock with drywall and painting.
  • Work on switches, control modules, motor pumps, valves & heaters using wiring diagrams.
  • Analyze, maintain and repair copper drop system, phone and DSL wiring network equipment and service.
  • Provide services for installation and moving of both PC's printers and voice equipment and their relate connections.
  • Show more

Maintenance technician example responsibilities.

  • Install, repair and troubleshoot electrical wiring, including switches, outlets, lights, ballast.
  • Monitor and document all temperature readings on boilers, chillers, and dry vac systems beginning and mid shift.
  • Perform preventative maintenance checks and services on exhaust fans, boilers, chiller units, automatic transfer switches, and generators.
  • Repair electrical equipment; replace faulty electrical switches; repair refrigeration equipment.
  • Handle trouble-shooting and repair of mechanical systems refrigerant recovery and charging of HVAC systems.
  • Facilitate commercial plumbing, electrical, light HVAC, and carpentry repairs in a laboratory facility environment
  • Show more

Installation and service technician vs maintenance technician skills

Common installation and service technician skills
  • Hand Tools, 13%
  • Customer Service, 12%
  • Ladders, 10%
  • OSHA, 7%
  • Little Supervision, 7%
  • Service Calls, 5%
Common maintenance technician skills
  • Plumbing, 10%
  • HVAC, 8%
  • Hand Tools, 7%
  • Customer Service, 6%
  • Ladders, 4%
  • Electrical Systems, 4%

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