Installation technician jobs in East Chicago, IN - 1,512 jobs

About the Company HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: **************** About the Role The Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position. Responsibilities Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data) Optimize work order organization, safe tool use and customer data reporting. Demonstrate understanding of expense reimbursement documentation and customer service evaluations Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives On-time completion of equipment installation, commission and maintenance tasks while following the company's strict safety and quality guidelines Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements. Participate and prepare company held trainings regarding technical process, company regulation and technician job duties. Conduct customer visits monthly for routine service maintenance while promoting related value add-on services. Provide one-to-one training and guidance for new hired service team members. Qualifications Two years of working experience in related industry (Fiber Laser experience highly preferred) Technical know-how: installation, debugging and maintenance on 6KW equipment Comprehension of circuit diagrams Familiar with CAD or SOLIDWORKS design software Familiar with mechanical principles Detail & deadline-oriented; well organized Excellent verbal and written communication skills Good interpersonal skills; ability to interact with staff across matrix partners Electrician's certification Fitter's certification Job level and pay is dependent on experience. Pay ranges and level progressions: Service Technician ($29-35 hourly) Service Engineer ($36-41 hourly) Senior Service Engineer ($42-48 hourly) HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs. Responsibilities Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices Utilizes hand tools and test equipment, such as multimeters, to perform work Effectively communicates technical issues and findings with the Engineering Department Performs in house phone troubleshooting support to customers May be required to provide after-hours phone troubleshooting support Will be asked to travel extensively, nationwide REQUIRED QUALIFICATIONS: Experience with industrial and commercial electrical systems Knowledge or experience of industrial mechanical systems preferred, but not necessary Expert knowledge of supplied machinery (company provides extensive training) Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Field Service Technician to join their team. This is a unique opportunity for someone who thrives on travel, technical challenges, and making a real impact at customer sites across the U.S. and internationally. Why Consider This Opportunity? Work with Cutting-Edge Technology: You'll troubleshoot and program PLCs, including Siemens and Allen Bradley controllers, and set up advanced systems like Siemens LMV5. Diverse Environments: From power plants to ship engine rooms, every day brings new challenges and learning opportunities. Career Growth: Training and development opportunities, including working with industry-leading equipment and technologies. Key Responsibilities: Perform start-ups and commissioning of industrial pressure vessels and boilers at customer locations nationwide and abroad. Troubleshoot, program, and optimize PLCs (preferably with RS Logix500), HMIs, and combustion systems. Conduct operational testing and calibration of burners and fuel/air ratios using advanced diagnostic tools. Provide expert support to customers and field technicians, both onsite and remotely. Document technical procedures and contribute to instruction manuals for end-users. Maintain clear communication through trip reports and technical documentation. Qualifications and Skills: Bachelor's Degree in Engineering is a plus. 4+ years in field service experience, with strong PLC troubleshooting and programming skills. Hands-on expertise with pressure vessels, boilers, hydraulic and pneumatic systems, and combustion analyzers. Experience setting up Siemens LMV5 systems. Willingness to travel extensively (up to 90%), including occasional international assignments. Compensation Range: $38/hr - $42/hr Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate Field Service Technician looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

. Vanguard Durst Digital Printing Systems is the leading manufacturer of UV Flatbed, Hybrid and Roll to Roll printers for signage, decor, corporate, industrial, and packaging. Vanguard's mission is to deliver the best ownership experience in the wide format market to our customers. This is accomplished by offering the highest levels of service, outstanding communication, technology, and customer care. We create, foster, and nurture a culture of caring about our customers, vendors, and employees which shows in every interaction internally and externally. At Vanguard, you aren't just an employee - you are family. From day one, you'll be welcomed into our team of dedicated, talented, friendly people who will provide all the support you need to be successful. Your first month of training will include time at our Atlanta-area headquarters as well as in the field where you will shadow other Service Technicians. You get to form strong relationships with customers and delight them with outstanding service. You'll have the satisfaction of knowing you made a positive, lasting impact every day. Are you the go-to for fix-it assistance in your circle of family and friends? Are you a DIY person who likes working with your hands and mind, tackling challenges, and taking things apart and fixing them? If yes, we want to talk to you! Here are some examples of the skills/experience/hobbies we find typical in our Service Technicians: RC Car and Planes Robotics experience Automotive repair Motorcycle rebuild and repair Bicycle repair/modifications Small engine repair Automation machine repair Mechatronics students Machine assemblers or repair Marine mechanics Now, a bit more about what you'll be doing in this job: The Service Technician is responsible for installing and servicing all printers to the delight of our customers, while enhancing Vanguard Digital's products by recommending enhancements/improvements. Your specific responsibilities include: Ensure all printers are properly installed and operational. Train Vanguard customers on how to operate our printers. Diagnose, repair and solve issues with our printers via remote support or onsite service. Support sales activities by passing information/opportunities to Sales Provide remote support for our customer service 1-800 line. Communicate effectively with all stakeholders to direct activities that support and deliver on our commitments. Document/Record service calls including materials and resolutions in our software (Salesforce) system. What you bring to the table: The successful candidate will be an aggressive problem solver and an action oriented individual who effectively builds long-term value with our customers and fellow employees. To be considered for this position, you must have these qualifications: Heavy, industrial equipment maintenance knowledge/experience Installation/support experience onsite as field tech/engineer Willingness to travel as needed, typically up to 75% of the time throughout the USA and Canada, with occasional weekend work to meet customer needs Great attitude and eagerness to learn Excellent communication and customer service skills Strong mechanical aptitude and good dexterity Strong electrical and electronic troubleshooting skills Ability to identify, recommend, and implement effective technical repair and maintenance solutions. Proficient computer skills High school diploma or equivalent Experience or training within some form of mechanical discipline Valid driver license and willingness to do pre-employment drug and criminal background checks Physical Demands: Must be able to stand and walk most of the workday, including frequent bending/stooping. Must be able to lift/carry and push/pull up to 50 pounds. Bonus points for these nice-to-have but not required qualifications: Associates degree or equivalent training and/or experience Previous experience in printing or related industry Familiarity with reading schematics and wiring diagrams Hands-on experience with hand tools Working knowledge of multimeters for electrical testing Working knowledge of AC and DC up to 3 phase Basic knowledge of PLC programming Strong understanding of computer hardware and software

2024 was a Record Sales Year. Our Largest Sales Growth in Decades. 2025 is looking to finish even better. Water Treatment Chemical Service Technician-Chicago, Illinois Garratt-Callahan (************************ is family friendly, profitable, stable, and fiercely private. No layoffs in 120 years. No ownership changes in 120 years. Haven't changed our commission plan in 30 years. 80 straight years of profitability. We have operations in every state in the USA. Chemical Service Technicians are responsible for sales support by maintaining the existing customer base in the greater Chicago area. Perform water treatment tests at the existing customers. With the freedom of working from your home, you can work and train in a territory alongside veteran Territory Managers. The best place to live is in or very near Chicago. The career track for a Chemical Service Technician is to train to become a Territory Manager. Territory Managers are eligible for unlimited commission and a year-end bonus. As a Technical Sales Support/Service Technician, you will receive an industry competitive salary, expenses, benefits, and a $675 per month car allowance. In addition, ample technical support is provided along with continuous training. Paperwork is kept to a minimum. Compensation is based upon experience and the ability to succeed. $65,000 to $80,000 first year base for a qualified candidate. We hire with a focus that favors the committed employee both in terms of overall compensation and growth opportunities. We have designed our compensation package accordingly. Benefits include a corporate 401k, health, dental, vision, and life insurance. Job Responsibilities: Solve customers' water problems. Treat industrial boilers and cooling towers to keep them energy efficient and environmentally friendly. Perform detailed water testing & analyses at industrial sites such as food processing plants, hospitals, manufacturing plants, commercial buildings, and data centers. Help sell Garratt-Callahan's proprietary chemical blends, equipment, & monitoring technology. Passivation of stainless steel in industrial water treatment systems. Help sell corrosion & scale inhibitors, coagulants, flocculants, biocides, bio-augmentation, feed & monitoring equipment, water management plans, reverse osmosis products. Help sell Water Safety Programs. Keep our existing customers happy. Help bring on new industrial customers. About Garratt-Callahan: Garratt-Callahan is a US based private 120-year-old, nationwide water treatment chemical company. Garratt-Callahan *********************** treats industrial boilers and cooling towers to keep them energy efficient and environmentally friendly with one of the most advanced product lines in the industry. We are registered to ISO 9001:2015 and sell an industry leading line of "green" solutions, G-C GreenTech. We are headquartered in Burlingame, California. G-C is family owned, profitable, and expanding. We have five chemical plants in the USA, technical salespeople in every state, and the Caribbean. Benefits: We offer a competitive benefit package which includes medical, dental, vision, AD&D, LT, and 401k. A monthly car allowance and travel expenses are provided. First year compensation is $65,000 to $80,000 depending on experience. Advanced training, and a clear career path into sales. Family friendly, flexible hours. A huge benefit of working for Garratt-Callahan is our stability and low turnover. No Layoffs in our 120-year history G-C is a profitable company. The last year that G-C did not turn a profit was during World War 2. 2024 was a record sales year, and 2025 sales are trending to be even better. To Apply, please log on to: ?cid=16ed56fa-3af7-47fc-878a-c4d47df49e2f&cc Id=19000101_000001&job Id=556073&source=CC2&lang=en_US Thank you for considering Garratt-Callahan Company. Garratt-Callahan is an EEO/AAE employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Requirements: You will be a successful applicant if you have a technical degree such as Chemistry, Chemical Engineering, Biology, Mechanical Engineering, Paper Science, or Water Resources. You must have a 4-year science degree to qualify for this position. You must be a capable Chemist. One-year technical sales, or an internship related to water treatment chemicals is preferred, but we are willing to train and mentor. Outside industrial sales experience is a plus. You must live in the greater Chicago area and be familiar with the industrial marketplace of Illinois. NOTE: Garratt-Callahan does not sponsor work visas. No recruiters please. If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at . Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process. When requesting an accommodation, please provide your name, phone, email address, or any other means of contacting you. Provide a brief description of the nature of the requested accommodation. A member of the Human Resources team will then contact you to discuss your request. A request for an accommodation will not affect your opportunities for employment with Garratt-Callahan. Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants. Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. The "Equal Employment Opportunity is the Law" poster is available at: Garratt-Callahan Company's reaffirmation of Equal Employment/Affirmative Action Statement Key Words: Chemistry, chemicals, scientific, science, salesperson, salesman, saleswoman, outside sales, technical sales, account representative, account executive, territory sales, territory manager, district sales, district manager, field engineer, field service, AE, sales engineer, data center, chemical engineer, chemist, mechanical engineer, biologist, biology, microbiology, nalco, ecolab, us water, Suez, ge water, chemtreat, industrial water engineering, solenis, chem-aqua, kurita, evoqua, fremont, water treatment, boilers, cooling towers, waste water, pumps, equipment, chillers, polymers, biocides, Chicago, Illinois, Chicagolan, Naperville, Aurora, Joliet

Skilled Trade Tech School Partnerships page is loaded## Skilled Trade Tech School Partnershipsremote type: On-sitelocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: REQ475076**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**JOIN THE JLL SKILLED TRADES TEAM** *Building Tomorrow's Workplaces Today***NOW HIRING: SKILLED TRADES PROFESSIONALS ACROSS THE US****About JLL's Portfolio:** As a Fortune 500 company and global leader in commercial real estate services, JLL manages over 5 billion square feet of real estate worldwide. Our skilled trades professionals support diverse property types including corporate headquarters and office buildings, industrial facilities and manufacturing plants, healthcare systems and hospitals, retail and shopping centers, data centers and technology campuses, educational institutions and universities, government facilities, hotels and hospitality venues, life sciences and research facilities, and logistics and distribution centers.**Industries We Serve:** Our clients span every major industry sector - from Fortune 500 corporations and technology giants to healthcare systems, financial institutions, retailers, manufacturers, and government agencies. This diversity means varied, challenging work environments and the opportunity to develop expertise across multiple facility types and cutting-edge building technologies.**We're Looking For:** Experienced professionals in electrical, plumbing, HVAC, carpentry, painting, and general maintenance trades to join our facilities management teams across multiple locations.**What We Offer:** Competitive compensation packages, comprehensive benefits including health insurance and retirement plans, opportunities for professional development and advancement, exposure to state-of-the-art building systems and emerging technologies, stable work environment with a global industry leader, and modern tools and technology to support your work.**Qualifications:** Relevant trade certification or equivalent experience, strong problem-solving and communication skills, ability to work independently and as part of a team, commitment to safety protocols and quality workmanship, and flexibility to work across various client sites as needed.Apply online at [company careers portal] Email your resume to [HR contact] Call [phone number] for immediate consideration*JLL is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.*This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.**Estimated compensation for this position:**- per year*This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.***Location:**On-site -Chicago, ILIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the #J-18808-Ljbffr

Supervisory Responsibilities: No supervisory responsibilities. Travel: No travel required. Duties & Responsibilities: Paid Johnson Controls Metasys training and certification provided. Operations and Maintenance support to the Energy Control staff by responding to calls of a controls related nature and performing PM, testing, calibration and other work associated with operation of MEDVAMC BSM controls and related BSE controlled by these systems. Any required preventive maintenance to the energy management systems and components and related BSE controlled by BMS systems to include testing of control and controlled components, replacement of bad components, including valves, dampers, and their respective controllers for both electric and pneumatic systems. Repairs to HVAC energy management systems and components and related BSE utilizing HVAC energy management DDC systems to evaluate equipment performance for operational issues. Reporting for each work order request and corrective action. Investigate Metasys systems and the applicability of each of these programs on a system-by-system basis. Complete training in automation controls and HVAC. Complete HVAC Preventative Maintenance and repairs in various parts of the country as needed. Minimal Assistance With: Tune-up, calibration, and maintenance to include an analysis of the Chiller plant control system, HVAC Control system, as well as applicable building control technologies related to MEDVAMC BSE. Update and correct deficiencies within the existing BMS system and BSE, increase the energy efficiency of the facility through maintenance of the BMS and BMS to provide options and alternatives that may improve the overall BMS (equipment calibration, system modifications, etc.) during the process. Recommendations to MEDVAMC on energy savings opportunities. Development and programming of HVAC and energy optimization strategies. Technical review sessions to MEDVAMC operational and engineering personnel and contract personnel on HVAC system programming as it pertains to MEDVAMC's equipment. HVAC energy management reports that are available within the Metasys systems to the customer monthly. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite. Excellent organizational skills and attention to detail. Ability to proficiently read Mechanical and Electrical blueprints. Physical ability to perform all necessary job responsibilities. Ability to work independently. Education and Experience: High school diploma or GED. 8+ years of experience in Mechanical, Electrical, Plumbing or Controls Field.. 30-Hour OSHA Certification. Valid driver's license. Metasys factory training preferred. Physical Requirements: May have to spend prolonged outside exposed to inclement weather and/or temperatures. Must have the ability to use hand tools, lift/carry 50 lbs., and to work on ladders/step stools.

Michigan City, IN We are seeking a skilled and dedicated Chiller Engineer / Technician to join our team. The ideal candidate will have a strong background in heating, ventilation, and air conditioning systems. This growing HVAC manufacturer are looking for someone they can develop into a HVAC specialist for their business. This role involves working on-site to ensure optimal performance of HVAC systems, providing excellent customer service, and maintaining high standards of safety and efficiency. Responsibilities Install, maintain, and repair HVAC systems including heating units, air conditioning units, and ventilation systems. Troubleshoot HVAC equipment issues using schematics and diagnostic tools. Perform routine maintenance checks and service calls to ensure systems are operating efficiently. Collaborate with clients to understand their needs and provide tailored solutions. Conduct tests on HVAC systems to ensure proper functionality and compliance with safety standards. Maintain accurate records of work performed, parts used, and time spent on each job. Assist in the design of new HVAC systems as needed. Utilize welding skills for repairs or modifications when necessary. Drive company vehicles to job sites while adhering to all safety regulations. At least 3 years experience working with Chillers. Qualifications Proven 5 Years experience or similar role is preferred. Ability to perform welding tasks as required for system repairs. Data Center advantageous. Excellent problem-solving skills with attention to detail. Be able to work in Critical Data Center environments. Strong communication skills for effective interaction with clients and team members.

The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees. **Responsibilities** + Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests. + Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects. + Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting. + Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance. + Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services. + Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence. + Project Management - Lead support center projects, integrating new technologies and driving successful implementation. + Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols. + Take ownership of support issues, engaging other internal / external expertise as required. + Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. + Continuously educate employees and equip them with essential IT tools and best practices. **Qualifications** + Associate or bachelor's degree in information technology or equivalent work experience preferred + 5+ years of progressive experience in IT support/helpdesk roles + Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred. + Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint. + Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques. + Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail. + High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues. + Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success. + Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes. + Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability + Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. _The level of the position will be determined based on the selected candidate's qualifications and experience._ \#LI-HYBRID _As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._ _The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_ _NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_

Warm Greetings! My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies. I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program. Hi, I hope you are doing good. I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further Role:Technology Lead - .NET, WCF/WebServices (RESTful/SOAP) Duration: Full TIme / Permanent Location: Austin, TX / Chicago, IL Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 4 years of experience with Information Technology. Preferred • At least 3 years of experience in C#.Net, ADO.Net, .Net framework 3.5, ASP.Net. WCF, Webservices • At least 3 years of experience in Agile, Scrum or Kanban Methodologies • At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery • Knowledge in NO-SQL environment, MongoDB • At least 3 years of experience in software development life cycle. • At least 3 years of experience in Project life cycle activities on development and maintenance projects. • At least 3 years of experience in Design and architecture review. • Ability to work in team in diverse/ multiple stakeholder environment • Experience to Financial Services and Wealth Management • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities include: ⦁ Developing and mentoring software engineers ⦁ Conducting performance reviews for software engineers ⦁ Ensuring good code quality practices are followed such as pair programming and code-reviews ⦁ Creating and maintaining coding standards ⦁ Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision. ⦁ Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution ⦁ Understanding of the technical limitations of ServiceNow Qualifications Required Skills & Experience: ⦁ BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience ⦁ Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL ⦁ Emphasis on Javascript and Angular ⦁ Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks ⦁ Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture ⦁ Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement ⦁ Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio Desired Skills & Experience: ⦁ ITIL v3 certification ⦁ ServiceNow SysAdmin Certificate ⦁ Service Now Coding Certificate ⦁ ServiceNow Implementation Certification Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."

Benefits: Simple IRA (Matching) Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance About the Role: We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more. This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences. ⸻ Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments ⸻ Qualifications: • 5+ years of hands-on experience in AV/low voltage troubleshooting and service • In-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻ Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA) ⸻ What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Benefits of working in Smart Home Integration Opportunity for Growth If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket! Gain In-Demand Skills As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and Fast Reporter software. Job Duties and Responsibilities: Fiber Splicing and Installation : Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards. Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs. Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions. Install fiber optic cables in various environments, including underground, aerial, and indoor settings. Testing and Troubleshooting : Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance. Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability. Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity. Generate detailed Fast Reporter reports to document test results, splicing activities, and network performance for client submission. Equipment and Software Proficiency : Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables. Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications. Leverage Fast Reporter software to produce comprehensive reports for network documentation and quality assurance. Additional Technical Tasks : Pull fiber optic cables through conduits, ducts, or other pathways to support network installations. Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill). Install basket trays to organize and protect cabling systems (preferred skill). Operate scissor lifts safely for aerial or elevated work (preferred skill). Safety and Compliance : Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment. Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment. Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards. Schedule Requirements: Work indoors and outdoors in various weather conditions, adapting to project requirements. Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules. Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds. Education and Experience: Minimum of 3-5 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards. At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct). Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting. At least 2 years of experience producing Fast Reporter reports for network documentation, with proficiency in analyzing and presenting test data. Technical Skills and Knowledge: Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables. Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption. Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber. Experience in cable pulling to support fiber optic network installations (required). Knowledge of cabinet bolting techniques (preferred). Familiarity with installing basket trays for cable management (preferred). Experience operating scissor lifts for elevated work (preferred). Physical Requirements: Ability to lift and carry a minimum of 50 pounds. Capability to work indoors and outdoors in various weather conditions. Ability to stand for 8-10 hours per day and perform physically demanding tasks. Pay rates may vary based on skills, background, experience and specific location. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

We provide: Year-round stable, steady work Regular work hours Flexible scheduling Gas card/Mileage reimbursement TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $28.00 - $35.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

Full-Time or Part-time Immediate Opening We are hiring a Fiber Splicing Instructor to lead hands-on training programs in fiber optic splicing, testing, and installation. If you're a seasoned technician who enjoys mentoring others and shaping the next generation of telecom professionals, we'd love to meet you. Responsibilities: -Teach fusion and mechanical splicing techniques in classroom and lab settings -Demonstrate use of splicing tools, OTDRs, power meters and cleavers -Guide students through cable prep, tray management, and enclosure installation -Promote safety and enforce OSHA-compliant practices -Develop and update curriculum aligned with FOA (Fiber Optics Association), ETA (Electronic Technicians Association), and BICSI (Building Industry Consulting Service International) certifications -Evaluate student performance and provide feedback -Maintain training equipment and lab setup -Collaborate with industry partners to align training with workforce needs Requirements Qualifications: -5+ years hands-on experience in fiber splicing and testing -Proficiency with fusion splicers (e.g., Fujikura, AFL, Sumitomo) and diagnostic tools -Experience with splicing high count ribbon fiber a plus -Prior teaching, mentoring or training experience preferred -FOA CFOT (Certified Fiber Optic Technician), ETA Fiber Optics Installer, or BICSI certification a plus -Strong communication and organizational skills -Comfortable working in a classroom, lab and field environments -Construction manager experience a plus -Experience with aerial and underground fiber deployment a plus -Familiarity with network architecture and fiber design a plus -Bilingual English/Spanish a plus

Benefits: Career Advancement Opportunities Paid Sick Days Free uniforms Competitive salary Flexible schedule Benefits/Perks Paid Sick Days Competitive Pay Career Advancement Opportunities Flexible Scheduling Company Overview HomeSmiles is the one-stop shop for safe and healthy property maintenance solutions. Our 18-point approach protects clients and their investments from dangerous conditions and unexpected repairs. Job Summary As a successful Field Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. A top-level Lead Service Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size. Responsibilities Respond to customer callouts and field dispatches. Meet with the client to greet them and explain the services you will be providing. Ensure the client signs the Terms and Conditions before work begins. Conduct routine equipment servicing out in the field. Inspect and troubleshoot equipment failures. Install and test new equipment. Provide preventive equipment maintenance. Provide technical training on new equipment installations. Maintain equipment stock in the company vehicle. Complete job reports. Qualifications High school diploma or GED. Ability to travel and work according to a changing schedule. Excellent time management skills. Mechanical and electrical skills. Ability to problem-solve. Good communication and training skills. Physically fit and able to work with heavy equipment. Compensation: $20.00 - $26.00 per hour Join our HomeSmiles Team and help keep families safe. HomeSmiles is a single solution to all of our client's property maintenance needs, including dryer vent cleaning, window washing, gutter cleaning, pressure washing, and so much more! Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.

The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees. Responsibilities Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests. Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects. Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting. Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance. Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services. Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence. Project Management - Lead support center projects, integrating new technologies and driving successful implementation. Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols. Take ownership of support issues, engaging other internal / external expertise as required. Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background. Continuously educate employees and equip them with essential IT tools and best practices. Qualifications Associate or bachelor's degree in information technology or equivalent work experience preferred 5+ years of progressive experience in IT support/helpdesk roles Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred. Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint. Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques. Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail. High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues. Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success. Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes. Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. The level of the position will be determined based on the selected candidate's qualifications and experience. #LI-HYBRID As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: NTI is seeking a Traveling Foreman with will lead a team, ensuring projects are completed safely, on time, and to customer quality standards while performing advanced fiber optic splicing and testing tasks. This role requires national travel to various project sites and combines leadership, project management, and technical expertise in fiber optic infrastructure. Key Responsibilities: Ensure project safety, quality, schedule, and cost compliance with company/client standards. Lead 2-3 crew members, optimizing skills and equipment use. Act as primary liaison between Project Manager and crew. Interpret customer prints to plan tasks and schedule work. Hold daily pre-work meetings to align on goals and safety. Verify construction and splicing work meets standards. Complete phase-specific closeout documentation. Document job progress with photos. Maintain company equipment (vehicles, trailers, test tools). Perform precise fusion and mid-sheath splicing on high-count fiber cables (864ct, 1728ct, 3456ct). Conduct live fiber splicing during maintenance windows to minimize disruptions. Install fiber optic cables in various environments (underground, aerial, indoor). Execute OTDR/OLTS testing to assess cable performance. Troubleshoot and resolve live network fiber issues. Produce FastReporter reports for test and splicing documentation. Operate Fujikura splicers and EXFO testers for low-loss splices and diagnostics. Pull fiber cables through conduits/ducts for installations. Support cabinet bolting and basket tray installation (preferred). Safely operate scissor lifts for elevated work (preferred). Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment. Comply with OSHA, IBEW Local, and NTI safety standards Work Schedule and Environment: Work indoors and outdoors in various weather conditions, adapting to project requirements. Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules. Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds. Experience and Education: 5+ years of experience in the telecommunications industry with related experience in construction and tower work. 2-3 years of verifiable experience splicing and testing fiber optic cables for dark fiber providers (e.g., Zayo), meeting stringent quality and performance standards. 3+ years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct). 3+ years of experience performing OTDR and OLTS testing with EXFO testing equipment. 2+ years of experience producing Fast Reporter reports for network documentation. Qualifications & Skills: Proven ability to perform mid-sheath (ring-cut) splicing and live fiber network splicing with minimal service disruption. Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber. Familiarity with cable pulling, cabinet bolting, basket tray installation, and scissor lift operation (preferred). Strong written and oral communication skills for effective team and client interactions. Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation and reporting. Strong interpersonal skills and a strong work ethic. Ability to pass a clean background check and drug screen. Valid driver's license required. Fluency in English for effective communication. Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent) preferred. Prior experience with major telecommunications carriers or dark fiber providers beyond Zayo preferred. Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter preferred. Union Affiliation: This is a union position under IBEW Local requiring adherence to union agreements, policies, and benefits structures. Benefits: Competitive union wages and benefits package through IBEW Local 640, including health insurance, retirement plans, and paid time off. Opportunities for professional development and training in advanced fiber optic technologies. Access to a supportive union environment with representation and advocacy. Collaborative and safety-focused work culture at NTI. Pay rates may vary based on skills, background, experience and specific location. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.