Jo-Ann Stores jobs in Flint, MI

Handmade happiness starts with you! The Assistant Store Manager is to be the right-hand leader to the Store Manager - through them, anything is possible! Together they are responsible for the daily operations, success, customer service and team engagement of the store. Similar to the Store Manager, the Assistant Store Manager individually coaches, develops and inspires the team so everyone is aligned with JOANN's mission and vision. This Team Member also demonstrates the leadership and potential equivalent to a Store Manager and guides the team with confidence and passion! JOB DUTIES HEARTS Develops long-lasting customer relationships by identifying and anticipating customers' needs. Connects with the greater community and acts as a brand ambassador for JOANN. Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors. Stays adept at knowing the product and staying curious on new merchandise and trends. HANDS Communicates new initiatives, leadership messages, and promotions. Ensures impeccable execution of operational policies and procedures. Coaches and inspires the team to drive sales by exceeding customer expectations. Builds strategic plans and provides the necessary tools for the team to achieve KPIs. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. MINDS Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace. Able to cope with change and shift direction as needed. Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals. Utilizes the FAST model to consistently deliver sales plan and company objective. INSPIRE Mentors and inspires the team to enhance the overall store's performance. Creates a model for continuous learning while promoting teamwork and appreciation throughout the team. Develops in-store talent by creating succession plans and effectively managing performance. Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided. Applicable laws may place restrictions on an Assistant Store Manager's ability to perform certain work duties listed in this . Please contact your manager if you have any questions regarding the limitations on the duties you can perform. PHYSICAL REQUIREMENTS Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift. Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis). SUPERVISORY RESPONSIBILITIES Responsible for assisting the Store Manager in duties and responsibilities deemed appropriate. EXPECTED AVAILABILITY Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. An Assistant Store Manager meeting these requirements is eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression. EDUCATION & EXPERIENCE Education Minimum: High School Diploma or equivalent Experience Minimum: 2+ years of relevant retail experience KNOWLEDGE, SKILLS & ABILITIES Ability to multi-task different areas of responsibility Ability to manage a store budget and labor levels Ability to maintain confidential information in a store Ability to recruit and train new talent Adaptable and "change-management" focused Coaching and mentoring skills Excellent problem-solving skills Excellent organization and communication skills Superior customer service skills and "customer-first" mindset Proficiency with inventory management software and POS software Proficiency with Microsoft Office Suite (Word, Excel, Powerpoint, etc.) #zrsm This position will be located at: 14367 Hall Rd Shelby Township, MI 48315-6107 Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members: Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time Tuition Reimbursement Team Member Discount For more details on benefits and eligibility requirements, Click Here or visit ************************* JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Effective communication skills * Knowledge of basic math * Ability to handle stressful situations * Retail or Customer Service experience * Front-end experience Desired * High school diploma or equivalent * Front-end Supervisor * Management experience * Retail experience * Second language: speaking, reading and/or writing * Promote trust and respect among associates. * Communicate company, department, and job specific information to associates. * Collaborate with associates and promote teamwork to help achieve company/store goals. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. * Responsible for maintaining records and paperwork required for company and federal compliancy: Anti-money Laundering * Monitor and control supply expenses for the department. * Manage cash control, sales and cash items and records for the store. * Manage the scheduling of Front-end associates to provide adequate department coverage. * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. * Develop and implement a department business plan to achieve desired results. * Create and execute sales promotions in partnership with store management. * Implement the period promotional plan for the department. * Stay current with present, future, seasonal and special ads. * Monitor and control expenses for the department. * Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. * Ensure the department associates are current and compliant with company training standards. * Adhere to all food safety regulations and guidelines. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. * Notify management of customer or employee accidents. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Adhere to all local, state and federal laws, and company guidelines. * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports. * Ability to work cooperatively in high paced and sometimes stressful environment. * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. * Ability to act with honesty and integrity regarding customer and business information. * Ability to follow directions and seek assistance when necessary to resolve customer and business issues. * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique. This position is a great way to gain leadership experience and grow your retail skills including: Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority. Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team. Supporting and enforcing company policies and procedures in a fair and consistent manner. Problem solving; proactively, creatively, and sometimes independently. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Opportunity to participate in our 401(K) Plan Paid Parental Leave Position Requirements Preferred experience in a specialty retail store Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Ability to handle stressful situations * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) Desired * Retail experience * Second language (speaking, reading and/or writing) * Promote trust and respect among associates. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. * Inform customers of frozen food specials. * Recommend frozen food items to customers to ensure they get the products they want and need. * Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. * Label, stock and inventory department merchandise. * Report product ordering/shipping discrepancies to the department manager. * Display a positive attitude. * Stay current with present, future, seasonal and special ads. * Adhere to all food safety regulations and guidelines. * Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. * Notify management of customer or employee accidents. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Ability to work cooperatively in high paced and sometimes stressful environment. * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. * Ability to act with honesty and integrity regarding customer and business information. * Ability to follow directions and seek assistance when necessary to resolve customer and business issues. * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

Clothing Inventory Manager Are you detail-oriented, enjoy being able to focus on tasks without distractions, and like problem-solving? If so, you could be a great fit for our Inventory Manager position at Plato's Closet! At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to sell it, and the Inventory Manager oversees that process. As the Inventory Manager, you'll oversee the flow of inventory from when customers sell the clothing to us until we sell the clothing back to a different customer. Responsibilities: Design monthly floorsets based on seasonality and in-demand clothing Oversee clearance cycles where we clearance merchandise that didn't sell Working with a team to ensure all clothing we purchase from customers gets tagged, organized, and put on the floor promptly to be sold Organize and run promotional events such as an Athletic Event where we put out all our best athleticwear Ensure our floor is replenished and full of clothing for customers to browse Maintain accurate inventory records and resolve discrepancies Requirements: Prior retail or related field experience Strong organizational and multitasking skills Excellent attention to detail Ability to work in a fast-paced retail environment Proficient in Google Sheets Able to safely lift 50lbs without assistance Benefits: Flexible schedule for work-life balance Comprehensive health, dental, and vision insurance for full-time employees Referral program with bonuses for successful hires Employee discount on a wide range of products Paid training and skill development opportunities Additional bonus pay and incentives based on performance If this job position sounds appealing, we'd love to hear from you! Work schedule 8 hour shift Weekend availability Other Day shift Night shift Benefits Flexible schedule Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training Profit sharing

Join Our Team as a District Manager at Plato's Closet! Do you enjoy leading teams, having autonomy in your position, holding people accountable to KPIs, working with retail stores, merchandising, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our District Manager position at Plato's Closet! At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to sell it, and the Inventory Manager oversees that process. As the District Manager, you will oversee our 3 Plato's Closet locations. You will be primarily responsible for leading, managing, and holding the Store Managers accountable to running their stores. Most weeks, you will be working from home for 1-2 days and visiting stores for 3-4 days. You will need to be an excellent problem-solver, love analyzing and improving numbers related to store profitability, and great with ensuring the right people are in the right seats. Note: One of our stores is located in Texas, so this position will require travel to Texas. When the store is performing well, you can expect to go to Texas once every other month or once per quarter. When the store is going through staffing issues, travel to Texas could be every month. Our three locations are: Flint, MI Utica, MI San Antonio, TX Responsibilities Faithfully executes the business plan, achieving or exceeding planed P&L objectives Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments Integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction. Resolves issues effectively -- seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensure the leadership team is healthy, functional, and cohesive. Ensures that everyone is truly following and adhering to the company's core processes and operating system with consistency. Demonstrates effective project management skills. Confirms all key messages are properly and consistently cascaded across the organization. Inherently ensures that everyone is in the know. Foster a team culture that embraces our 7 Core Values Embrace change, take risks, and try new ideas to help our store grow and evolve Requirements Prior retail District Manager experience required Strong organizational and multitasking skills Ability to work in a fast-paced retail environment Good with numbers Able to stand for long periods of time and safely lift 50lbs without assistance If you'd enjoy being in this type of environment, we'd love to hear from you! Work schedule 8 hour shift Weekend availability On call Day shift Night shift Other Supplemental pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Referral program Employee discount Profit sharing

Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager? We are currently hiring experienced retail managers! Starting salary range: $68,000 to $76,000 plus bonus annually. Job Description - Requirements * Previous retail management experience, preferably in a senior store leadership position * An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment * Willingness to exhibit a hands-on leadership style * Open to relocation for promotion Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with Company Match * Paid Vacation * Personal / Sick Pay * Employee Discount * Life Insurance and Long-Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay Safety Sensitive Position - subject to pre-employment drug testing where applicable by law. Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Ability to handle stressful situations * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) * Retail or Customer Service experience Desired * High school diploma or equivalent * Management experience * Second language (speaking, reading and/or writing) * Promote trust and respect among associates. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. * Assist with monitoring and control supply expenses for the department. * Assist with managing cash control, sales and cash items and records for the store. * Manage the scheduling of Front-end associates to provide adequate department coverage. * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. * Assist with creating and execute budgets and scheduling of labor in partnership with store management. * Assist in the development and implementation of department action plans to achieve desired results. * Collaborate with Front-end associates and promote teamwork. * Display a positive attitude. * Stay current with present, future, seasonal and special ads. * Adhere to all food safety regulations and guidelines. * Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. * Notify management of customer or employee accidents. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Adhere to all local, state and federal laws, and company guidelines. * Ability to work cooperatively in high paced and sometimes stressful environment. * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. * Ability to act with honesty and integrity regarding customer and business information. * Ability to follow directions and seek assistance when necessary to resolve customer and business issues. * Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

Plato's Closet - Clothing Merchandising Manager Are you a creative individual with a passion for fashion trends and a love for all things pretty and engaging with customers? Do you have an eye for aesthetics and enjoy curating trendy displays? If yes, then you might be the perfect fit for our Clothing Merchandising Manager position at Plato's Closet! Join Plato's Closet, where we buy and sell trendy teen and young adult clothing. As the Merchandising Manager, you will play a crucial role in designing visually appealing displays, staying updated on the latest fashion trends, and ensuring our inventory is always fresh and attractive for our fashion-forward customers. Responsibilities: Design and maintain visually appealing displays, selecting color palettes and coordinating product placements. Collaborate with the social media manager to showcase displays online, ensuring the store's freshest looks are highlighted on social platforms. Stay up to date on the latest fashion trends popular with teens and young adults to keep our displays relevant and attractive. Engage with customers while creating and refreshing displays to provide an interactive shopping experience. Work closely with inventory and store managers to ensure the right products are showcased and rotated efficiently. Analyze social media trends to understand what products are getting the most engagement and adjust displays accordingly. Requirements: Creativity and familiarity with fashion trends, with a particular interest in Pinterest. A friendly demeanor with the ability to engage with customers while working on displays. Strong organizational skills and attention to detail. Ability to thrive in a fast-paced retail environment and adapt to changing demands. Alignment with our company's core values: honesty, reliability, passion, a positive mindset, being a good listener, open-mindedness, and accountability. Benefits: Let your creative juices flow with the opportunity to design new looks and trends for our store all day, every day. Enjoy a 30% employee discount on all merchandise. Be the first to grab new, trendy merchandise as it arrives in the store. Growth opportunities are offered to employees before external candidates, with the company looking to expand rapidly. Full-time position with a chance to make an impact on our fast-growing business. If you're ready to bring your creative vision to life and grow with a company passionate about fashion, we'd love to hear from you! Apply now and be a part of our fun and loving team at Plato's Closet! Work schedule 8 hour shift Weekend availability Other Day shift Night shift Benefits Flexible schedule Health insurance Dental insurance Vision insurance Referral program Employee discount Profit sharing

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Paid Parental Leave Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Inform customers of frozen food specials. Recommend frozen food items to customers to ensure they get the products they want and need. Check product quality to ensure freshness. Review “sell by” dates and take appropriate action. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum • Ability to handle stressful situations • Effective communication skills • Knowledge of basic math (counting, addition, and subtraction) Desired • Retail experience • Second language (speaking, reading and/or writing)

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Paid Parental Leave Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Ability to handle stressful situations * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) Desired * Retail experience * Second language (speaking, reading and/or writing) * Promote trust and respect among associates. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. * Inform customers of frozen food specials. * Recommend frozen food items to customers to ensure they get the products they want and need. * Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. * Label, stock and inventory department merchandise. * Report product ordering/shipping discrepancies to the department manager. * Display a positive attitude. * Stay current with present, future, seasonal and special ads. * Adhere to all food safety regulations and guidelines. * Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. * Notify management of customer or employee accidents. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Ability to work cooperatively in high paced and sometimes stressful environment. * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. * Ability to act with honesty and integrity regarding customer and business information. * Ability to follow directions and seek assistance when necessary to resolve customer and business issues. * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. * Must be able to perform the essential functions of this position with or without reasonable accommodation.

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. The Key Holder will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. ESSENTIAL RESPONSIBILITIES HEARTS Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor HANDS Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision. Lift boxes from the truck and receiving area, place and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Move product from truck to sales floor as needed. Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail. Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency MINDS Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand. Assists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management. Works with store management to identify opportunities to drive the business and increase sales/profit INSPIRE Works closely with Store Management to identify key tasks and assists in delegating them to Team Members. Follows up to ensure tasks are completed well and in a timely manner. May act as MOD to open/close store when no member of store management is present. Collaborates with other Team Members or store management on projects in a professional manner PHYSICAL REQUIREMENTS Stand during an entire shift (other than normal break time). Continuously walk around all areas of the store throughout shift. Read written instructions, reports, and other information on paper and computer screens. Orally communicate with customers and other team members on consistent basis throughout their shift. Input data on computer keyboard and handheld units. Use 2-way radios (hear incoming messages and provide verbal response). Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. Lift, place, and arrange items on shelves and racks. Bend down and reach above head. Climb and descend ladder. Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis). EXPECTED AVAILABILITY Must be 18 years or older Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression. Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression EDUCATION / EXPERIENCE Education Minimum: High School Diploma, GED, or equivalent Experience Minimum: 1+ years of supervisory experience in a customer centric environment This position will be located at: 32065 John R Rd Madison Heights, MI 48071-1322 Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members: Medical, Dental and Vision benefit plans Company-paid basic, Optional, and Dependent life insurance Long-term disability and Company-paid Short-term disability Paid Time Off and Sick Time Tuition Reimbursement Team Member Discount For more details on benefits and eligibility requirements, Click Here or visit ************************* JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Inform customers of frozen food specials. Recommend frozen food items to customers to ensure they get the products they want and need. Check product quality to ensure freshness. Review “sell by” dates and take appropriate action. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation. Qualifications Minimum • Ability to handle stressful situations • Effective communication skills • Knowledge of basic math (counting, addition, and subtraction) Desired • Retail experience • Second language (speaking, reading and/or writing)