Job training specialist jobs in Knightdale, NC - 116 jobs
All
Job Training Specialist
Development Specialist
Employment Specialist
Training Coordinator
Staff Development Coordinator
Workforce Development Specialist
Industrial Training Specialist
Career Specialist
Senior Training Specialist
STAFF DEVELOPMENT COORDINATOR (RN) - GOLDEN YEARS NURSING HOME
Liberty Health 4.4
Job training specialist job in Falcon, NC
Liberty Cares With Compassion
****$15,000 SIGN ON BONUS!****
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
STAFF DEVELOPMENT COORDINATOR (RN LICENSE REQUIRED)
Job Description:
Coordinates the staff development program for the Facility.
Acts as personnel health nurse for Facility.
Provides orientation for all employees following the orientation policy and outline.
Conducts blood-borne pathogens training for all new employees and presents updates to staff.
Conducts hazard communication standards training for all new employees and presents updates to all staff at least yearly.
Acts as the primary instructor for the Nurse Aide Training Program as approved by DFS, as necessary.
Posts workshops, hospital in-service or continuing education classes pertinent to staff and encourages attendance and participation.
Coordinates, schedules and directs in-house in-service for all staff.
Assists other Nursing Management Team as directed by the Director of Nursing in reviewing incident reports.
Works as charge nurse and/or supervisor as needed in nursing emergencies.
Job Requirements:
Registered Nurse, graduated from an accredited School of Nursing with a current, valid RN license from the North Carolina Board of Nursing.
Five years of nursing experience in a long term care setting, and/or nursing education experience.
Ability to provide quality nursing care to patients and genuine interest in geriatric nursing.
CPR certified yearly.
Ability to supervise nursing staff, assuring that work assignments are completed appropriately and timely.
Ability to make decisions regarding nursing problems.
Ability to teach, instruct and direct orientation, continuing education, and in-services.
Read, know, and follow personnel, department and facility procedures, and adhere to local, state, and federal requirements.
Visit ********************************* for more information.
Background checks/drug-free workplace.
EOE.
PI3e1f638652bd-37***********5
$48k-68k yearly est. 6d ago
Looking for a job?
Let Zippia find it for you.
Training Specialist
Trialcard 4.6
Job training specialist job in Morrisville, NC
Remote is Role, but preferably looking for this person to reside in North Carolina.
Valeris is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology, Valeris helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.
Valeris fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients and increase access to life-altering medications.
The TrainingSpecialist position is responsible for helping our new hires gain the skills and acumen needed to succeed in their new positions. They will facilitate refresher and skills training to ensure current employees excel in their current roles. Using principles of adult learning, the TrainingSpecialist will develop instructional materials and deliver training programs for the Valeris team. The position will modify instructional materials in response to evaluations from learners and organizational changes. This role interacts with individuals from multiple departments and plays a key part in building the Learning and Development function.
Responsibilities
Design and develop training materials for new programs and maintain existing materials (e.g., instructor-led training, eLearning modules, job aids, activities, and desk drops).
Lead new hire training sessions covering specified areas such as computer and platform usage, new hire onboarding, refresher training, and system or process upgrade training.
Deliver required compliance training for new hires prior to their active support of any assigned program.
Measure trainee progress to evaluate training effectiveness and determine readiness for trainees to perform in their assigned roles.
Document areas of concern for trainees and review findings with Program Leadership.
Collaborate with Program Leadership to remain informed of changes in policies, procedures, regulations, and technologies.
Update the SharePoint site to ensure content is current, accurate, grammatically correct, and user-friendly.
Maintain and promote a positive learning environment in all training settings.
Adhere to all training deadlines and corporate policies related to access and handling of confidential data.
Ensure all SOPs are followed consistently across training delivery and documentation.
Perform additional tasks or projects as assigned.
Qualifications
Minimum Qualifications
College degree in Communication, Education, or a related field and/or equivalent experience in training
Experience designing training materials and delivering training in a corporate setting
Experience managing and facilitating meetings with key stakeholders
Excellent interpersonal skills, including the ability to quickly develop strong working relationships
Excellent verbal and written communication skills
Ability to work in a fast-paced, ever-changing environment
Proven ability to mentor others to ensure their success
Preferred Qualifications
Degree in a related discipline such as Instructional Design, Organizational Psychology, Adult Education, etc.
At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience
$45k-68k yearly est. Auto-Apply 30d ago
Training Specialist
Local Government Federal Credit Union 4.2
Job training specialist job in Raleigh, NC
Apply Description
CIVIC CULTURE
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
ABOUT THE POSITION
The TrainingSpecialist plays a key role in preparing new Member Service employees for success. This position is responsible for facilitating role-specific training and hands-on learning experiences that help new hires gain confidence and competence in serving Civic members. The TrainingSpecialist delivers initial system and process training, leads structured on-the-job (nesting) sessions, and provides real-time coaching and feedback to help new employees transition smoothly into production. In addition to supporting new hire classes, the TrainingSpecialist conducts refresher and upskilling sessions as new products, services, or procedures are introduced. This role works closely with Team Leads, Quality, and Workforce Management to align training priorities with current service and performance goals. The TrainingSpecialist ensures training content reflects current processes, identifies opportunities to improve learning effectiveness, and helps maintain consistency across all areas of Member Services.
NORMAL DAY-TO-DAY WORK
Facilitate and deliver training to contact center representatives as they transition from new hire training to “nesting” with their assigned teams, using a variety of methods including virtual instructor-led sessions, in-person classes, computer-based modules, and other blended learning approaches.
Coordinate technical, soft-skill, and service-focused training within the department, incorporating interactive and scenario-based activities to reinforce learning.
Develop, maintain, and continuously improve course outlines, job aids, and other training materials to ensure relevance and clarity for contact center representatives.
Provide real-time coaching and support to new hires during the nesting phase to strengthen performance and confidence.
Review, edit, and validate process documentation for accuracy, compliance, consistency, and alignment with departmental standards.
Manage time and training schedules effectively to meet onboarding deadlines and class objectives.
Stay current on procedural updates, system changes, and product enhancements, ensuring onboarding content is revised promptly.
Partner with leadership and Workforce Management to plan and coordinate the seamless transition of new employees to their assigned teams.
Track and report trainee progress, engagement, and performance trends; share insights with leadership to guide follow-up support or coaching.
Actively identify opportunities to improve the onboarding experience through feedback, observation, and collaboration with peers and stakeholders.
Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.
JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position.
4 to 6 years of experience delivering technical and non-technical training in a professional environment.
Demonstrated success in developing clear, engaging, and effective training documents and tools to support organizational learning.
Excellent written and oral communication skills, planning and organization skills.
Ability to effectively build relationships, contribute as a team member, work independently and collaboratively with multiple stakeholders.
Ability to function in an office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
Travel required on occasion.
Here are a few qualities we'd LIKE for you to have to make you more suited for this position.
Bachelor's degree in Learning and Development, Education, Business, Information Technology, or related field.
Financial services knowledge and/or experience.
Customer service training experience.
Administration of a learning management system.
Experience with Fiserv DNA.
CPTD or APTD certification is preferred.
Familiarity with learning & development design tools (Articulate 360, Vyond, Adobe Creative Suite, etc).
If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources
3600 Wake Forest Road, Raleigh, NC 27609
********************
$47k-61k yearly est. Easy Apply 4d ago
Technical Training Specialist
The Rockridge Group 3.8
Job training specialist job in Wilson, NC
Job DescriptionTITLE: Technical TrainingSpecialistLOCATION: Wilson, NCHOURS: Monday thru Friday (10 hours per day) 7am-530pm or 6am-430pm (flexibility on which schedule) DURATION: 6+ months Job Summary:Responsible for performing and coordinating all training related activities for the Manufacturing and Packaging teams, including collaboration with key personnel in other departments to ensure proper alignment with policies, procedures and GxP requirements. Primary Responsibilities:
Analyze, develop, deliver, document, and track training activities per applicable Standard Operating Procedures.
Build training modules, skills demonstration checklists (“SDC”), curricula, work instructions and presentations relevant to job expectations and regulatory requirements with the ultimate goal to achieve overall regulatory compliance, job proficiency and personnel development and advancement.
Work with Operations Management to support SDC process including management of training documentation, on-the-floor evaluation for consistent practices and final approval of successful process specific training completion.
Team with Engineering as new equipment is implemented, or existing equipment is upgraded to ensure key technical equipment requirements are identified and highlighted to Operations personnel. Communicate and implement necessary SOP, MBR, and SDC revisions.
Provide technical support in revising Master Batch Records (MBRs). Work with Operations Management to maintain and create QDCS workflows. Implement red line changes to existing MBR's as directed by Operations Management.
Support Operations Management in the training of updated SOPs and provide all necessary training forms and attachments required, coordinate training activities with SME to ensure all personnel are adequately trained.
Directly monitor training needs as applicable to new procedure, revision and frequency training for all Operations personnel to adequately ensure only fully trained personnel are involved in the production of pharmaceuticals.
Provide technical support in drafting and reviewing Standard Operating Procedures (SOPs) and Skill Demonstration Checklists (SDCs). Work with Operations Management to maintain and create QDCS workflows. Implement red line changes of existing SOPs as directed by Operations Management.
Monitor cross-training status of all employees across all departments within operations.
Assist with tracking and utilization of Learning Management System (LMS)
Prepare and communicate training metrics; Provide regular updates to Operations management on training status and initiatives
Assist in change controls, CAPA's, and deviations as needed in collaboration with key personnel in other departments.
Provide Right First Time (RFT) feedback and training to all Operations' departments.
Education and Experience Requirements:
Bachelor's Degree; Area of study: Life Sciences, Education, or related STEM discipline.
Minimum of five years of relevant GMP pharmaceutical industry with pharmaceutical/ biotechnology or similar background; three years of training experience including experience analyzing, developing, and implementing training programs.
Necessary Knowledge, Skills, and Abilities:
Previous experience working with a Learning Management System or relevant on the job the training tools.
Ability to relay technical information in a concise and simple format for trainees.
Ability to collaborate with team to design effective PowerPoint presentation including the ability to work with complex information and present it clearly;
Tech-savvy and proficient with Microsoft Office Suite, Teams, ARIBA or similar procurement, expense and spend management platform.
The Technical TrainingSpecialist has no direct reports
$44k-67k yearly est. 23d ago
Board of Elections Training Specialist
Wake County (Nc 3.9
Job training specialist job in Raleigh, NC
What You'll Be Doing Are you looking to get involved in your community? Do you want to make a difference? Are you passionate about learning? If so, get ready to roll up your sleeves and become part of something bigger! The Wake County Board of Elections is currently seeking an experienced Instructional Designer/TrainingSpecialist to join our dynamic and driven Training Team. The ideal candidate will be a strong communicator who thrives in a fast paced, ever changing work environment. They will have a clear understanding of the commonly accepted instructional design models, what it takes to be a behind the scenes designer, have a strong visual sense and excellent project management skills.
What will you do as a Board of Elections TrainingSpecialist?
* Develop training materials, including classroom presentations, manuals, workbooks, training videos and online training modules to facilitate comprehensive training for Early Voting and Election Day Officials
* Review, evaluate and modify existing and proposed programs and recommend changes
* Create schedules and design layouts for training facilities
* Adjust room layouts as necessary between in-person classes
* Train and manage instructors and assistants for in-person training classes
* Serve as instructor for some online webinars and in-person classes
* Collaborate with team members to gain knowledge of work processes, identify training needs and establish plans to address the needs through training solutions
* Identify innovative training tools and methods to enhance the training program
* Monitor and assess election law changes and incorporate the changes into early voting and polling place procedures
* Develop and design election forms, precinct official website, newsletters, assessments, and other communications
* Develop high level design documents, storyboards, audio narration scripts, status reporting, QA and testing plans
* Assist with Early Voting site setups and call center support
* Assist with Election Day call center support and post-election processes
NOTE: Portfolios will be required by all applicants who are selected to move forward in the recruitment process.
About Our Team
The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers State election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections as well as investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center.
The Basics (Required Education and Experience)
* Bachelor's degree
* Two years of experience in training
* Valid Driver's License and "safe" driving record
* Equivalent education and experience are accepted
* Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
* Experience working in a county elections office
* Clear financial and criminal records check
How Will We Know You're 'The One'?
* Ability to solve a high level of problems
* Ability to deal with high stress situations calmly and effectively
* Ability to thrive in a collaborative, team-oriented environment
* Ability to convey verbal and written information to groups and individuals
* Ability to ensure policies and procedures
* Ability to adapt to major changes in a work environment
* Ability to accurately complete and accomplish tasks
* Ability to be proactive and achieve goals beyond what is required
* Ability to use instructional design software, preferably Articulate 360 Suite and online learning management systems
* Knowledge of Microsoft Word, Excel, PowerPoint and Adobe Creative Suite
About This Position
Location: Board of Elections Ops Ctr Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Mon - Fri 8:30am - 5:15pm
Hiring Range: 26.16 - 31.99
Market Range: 26.16 - 37.81
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 1/19/2026
What Makes Wake Great
Equal Opportunity Statement
Background Check Statement
Emergency Service Worker Statement
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
$40k-54k yearly est. 2d ago
Field Training Specialist
Taziki's Cafe 4.1
Job training specialist job in Cary, NC
Candidates from or willing to relocate to the following cities will be considered: Atlanta, Birmingham, Huntsville, Nashville, Raleigh, Richmond This role is required to support both the Virginia (Richmond, Roanoke) and North Carolina (Raleigh) markets.
PLEASE COMPLETE THIS SURVEY IN ADDITION TO YOUR APPLICATION. Interviews will only be scheduled with candidates who have completed the survey: ****************************************
As a Field TrainingSpecialist, your mission is to ensure that Best In Class training is taking place in your assigned stores so that every employee has the opportunity to flourish. You accomplish this by establishing and supporting Certified Training Stores in partnership with the local Supervisor that provide a consistent, top quality Manager in Training (MIT) Program. You also accomplish this by developing certified position trainers in each unit who deliver consistent and validated learning experiences aligned with published training materials and processes. You are responsible for the success of the Train the Trainer program in your stores, ensuring that every trainer is certified by you and prepared for their teaching responsibilities. You use the Teaching vs. Telling Mindset at all times as the foundation of effective training experiences. You will deliver Periodic and Quarterly reports that demonstrate that training programs are being completed, validated, and documented for all roles. To be successful in this role, you must be passionate about teaching and upholding the details of Taziki's Training and be able to communicate effectively and professionally to store managers, hourly employees, area supervisors/operators, and the corporate team.
YOUR RESPONSIBILITIES
Certified Trainer Development
Recruit, interview, and select position trainers in each assigned unit from existing staff following trainer criteria guidelines
Personally conduct all Train the Trainer programs in each assigned unit to produce prepared and certified position trainers
Provide 1-to-1 coaching and accountability to each certified position trainer to deliver validated training results required for each trainee
Be an advocate and example for the Quest training platform as part of daily Taziki's employee life
Deliver clear and effective communication to the Field Training Department, General Managers, and Area Supervisors with valuable Periodic progress reports on the results and action plans for each assigned unit
Track food safety certifications and proctor necessary exams for each assigned unit and report results to the Field Training Manager
Collaborate with the Operations team on 30/60/90 post-opening training handoff for assigned new units
Identify and develop Senior Trainers from the certified trainer pool for growth opportunities like NSOs and other assignments
Training Stores and MIT Program
Work with assigned Certified Training Stores when there are enrolled MITs to ensure management training validation and conduct MIT progress reviews
Execute weekly face-to-face touchpoints with all MITs during their program to measure progress
Validate MIT graduation readiness and conduct Certifying Evaluations
Communicate MIT progress and documented completions to the Field Training Department
Provide ongoing development and coaching of traning standards at Certified Training Store for managers and crew
Other
Personally conduct all New Hire Welcome & Orientation sessions on a weekly basis as hiring volume of hourly roles demands
Provide training support both in and out of market as needed, such as New Store Openings, Manager/Operator Training, and special training programs
Build strong relationships with General Managers and Area Supervisors based on candor, trust, and results to promote confidence and investment in Training
Continuously develop and improve operational effectiveness, guest satisfaction, sales and profitability through training processes
Attend and contribute to Field Training meeting and development sessions for continued individual and team growth
YOUR RESULTS
Certified Position Trainers in every unit who have successfully completed the Train the Trainer program
Consistent use of Quest Paths and Trainer Manuals in all units
Validated and documented training completion of every new hire
Periodic reports on training progress and action plans for each unit
Contribution to Learning & Development team by assisting with the creation of training resources
YOUR WORK CONDITIONS/HOURS
Monday-Friday: 40-50 hours weekly of moderate physical activity
Will require occasional nights, weekends, and/or holidays for training events such as New Store Openings
In-market daily travel is necessary for this position. Spending up to 50% of the month in Virgina market is also expected.
Occasional travel out of assigned market is necessary for RSC meetings, NSOs and other training needs (estimated 15-20% annually)
YOUR TALENTS/QUALIFICATIONSYou have a naturally persuasive personality and are good at communicating, demonstrating, and instructing. You are energetic and enjoy a variety of tasks in your workday. You prefer to work within structure and expectation, but can grow comfortable with responsibility for future big-picture goals. You like to work with others and prefer to create consensus among others to move forward.
Knowledge, Skills and Abilities
Ability to consistently train and motivate others to top performance with accountability
Excellent listening, verbal and written communication skills
Strong time management and organization skills
Active participant in their own personal development
Strong work ethic with the ability to thrive in a fast-paced environment and remain calm under pressure
Excellent leadership and guest service skills
Sound decision making and problem solving skills
Adhere to all company policies and procedures
Professional attitude and respect for coworkers, establishment, and the brand
Enthusiastic about our people, our guests, and our food
EMBODY OUR CONNECTION VALUE - Caring and engaging
EMBODY OUR CHALLENGE VALUE - Passionate and urgent
EMBODY OUR FRESH VALUE - Intentional and innovative
EMBODY OUR DETAILS VALUE - Teachable and disciplined
EMBODY OUR COLLABORATION VALUE - Responsible and respectful
Qualifications
NOTE: Candidates with strong restaurant training experience at the highest level but without Taziki's experience will be considered
Experience as a manager in a Certified Taziki's Training store strongly preferred, especially as a General Manager
Minimum of 2 years as a high performing Taziki's manager
Must successfully complete any additional MIT Training necessary to ensure full management training abilities
Conversational English skills (verbal and written) are required
Basic written and verbal Spanish skills are a plus
Strong knowledge of restaurant operations
Must be at least 21 years of age
No more than 2 jobs in the previous 5 years
Proficient knowledge of Google Suite and Excel programs
Must have and maintain a clear driving record including reliable transportation
Must obtain and maintain an accredited Food Manager food safety certification
Ability and willingness to travel
Physical/Mental Requirements Position requires the ability to tolerate walking and standing during an entire shift. Requires reaching, bending, lifting, carrying, and must be able to lift a minimum of 40-pounds to chin level without injury, with or without reasonable accommodations. Work with speed and efficiency in high-pressure situations.
In addition to a competitive base salary range, this position participates a bonus program and other stipen Compensation: $60,000.00 - $65,000.00 per year
Taziki's Café is a fast-casual restaurant brand with 94 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines modern Mediterranean fare with meaningful human connection. We are a family of big-hearted foodies committed to making an impact in our communities!
We get it - you want a flexible job you're excited about, co-workers you enjoy, and work you can be proud of. You can find that at Taziki's. Experience is great, but not required - we can teach you everything you need!
Our Values are at the heart of all we do.
Create CONNECTION: Be Caring & Engaging
Embrace CHALLENGE: Be Passionate & Urgent
Foster COLLABORATION: Be Respectful & Responsible
Prioritize DETAILS: Be Teachable & Disciplined
Stay FRESH: Be Intentional & Innovative
Taziki's Cafe is an Equal Opportunity Employer.
$60k-65k yearly Auto-Apply 60d+ ago
Workforce Analytics Specialist III
Thermo Fisher Scientific Inc. 4.6
Job training specialist job in Morrisville, NC
Are you a contact center professional with a passion for translating data into insights? Join our dynamic and high-impact Medical Communications Team where we are dedicated to delivering outstanding service and providing top-notch medical information services to patients, healthcare providers, and other stakeholders.
Discover Impactful Work:
We are currently seeking a skilled and dedicated Workforce Analytics Specialist III to join our contact center. In this crucial role, you will have two primary responsibilities that are essential to our operations.
First, you will be responsible for generating reports for both internal and external clients. You will apply your experience and knowledge to anticipate needs and proactively transform data into insights to support performance metrics. You will leverage advanced Excel skills to build efficient, automated, and accurate reports. You will dive deep into key performance metrics to analyze trends, uncover root cause, and identify outliers and red flags. Your insights will be the driving force behind our decision-making process, empowering our program leaders to make strategic and impactful choices.
Second, you will be responsible for using workforce management tools to forecast work volumes, create schedules to align with the forecast, and monitor queues in real-time to analyze schedule adherence and variance to forecast. You will create staffing plans for events that drive significant changes in work volume or agent availability, such as holidays, training sessions, client product launches, and new hire onboarding. Your guidance and direction to our agents and management will be instrumental in achieving our service level and abandonment rate goals.
A day in the Life:
* Develop reports, primarily in Excel, for internal and external clients to meet contractual and regulatory standards.
* Analyze trends in key performance metrics to identify outliers and potential red flags and uncover the root cause.
* Translate data into insights and consult with leaders on strategies to improve operational performance.
* Generate forecasts and agent schedules to support appropriate staffing and coordination of phone and non-phone work.
* Prepare and deliver presentations to key stakeholders to share compelling and insightful data stories.
* Monitor queues in real-time and provide direction to agents and management to support service level and abandonment rate goals.
* Act as a liaison between operations, technical operations, and client teams by troubleshooting technical issues and submitting tickets.
* Deliver key workflow process training and assist staff in the use of software applications and tools.
Education
* Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Experience
* Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
* Experience with excel using pivot tables, power pivot, macros, power query etc.
* Call or Contact Center experience
Knowledge, Skills, Abilities
* Mastery of contact center operational KPIs
* Analytical curiosity with the ability to turn data into insights and conduct root cause analysis
* Expertise with workforce management tools
* Advanced Excel and Microsoft Office tool experience
* Strong attention to detail
* Time management skills and the ability to multi-task
* Effective verbal and written communication skills
* Ability to work in a collaborative team environment
* Experience in delivering presentations and public speaking
* Excellent problem-solving skills
* Genesys Cloud experience preferred
* Power Platform experience preferred
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
* Ability to access and use a variety of computer software developed both in-house and off-the-shelf
* Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
* Frequently interacts with others to acquire or relate information to diverse groups.
* Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration
* Constant interaction with clients/associates required
* Daily exposure to high pressure, intense concentration needed
* Rotating shifts may be required and the primary operation supports US business hours
* The position is a hybrid position with some days in office and some days from private remote location
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! ****************************
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process.
* This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
$57k-88k yearly est. 9d ago
Staff Development Specialist - FNS/Work First Trainer
Johnston County (Nc 4.5
Job training specialist job in Smithfield, NC
Johnston County Department of Social Services has an immediate opening for a FNS - Work First Staff Development Specialist. The FNS - Work First Staff Development Specialist provides training to all Food and Nutrition Services and Work First staff. This position reports to the Economic Services Division Director.
* Develop, design and write the Food and Nutrition Services and Work First curricula to enhance the competency of individual employees and ensure agency wide compliance.
* Develop written reference materials, facilitate training workshops, and staff information sessions.
* Train on the NCFAST system and monitor the employees progress
* Develop and facilitate coaching activities, mentor staff, conduct assessments and perform daily interactions with staff
* Develop non-disciplinary work plans for trainees
* Assist managers and supervisors in identifying staff needs, areas of job deficiencies, objectives, work performance and training through case reviews
* Develop, recommend and assist in implementing standardized work methods and practices
* utilizing live cases
* Keep abreast of policy changes; interpret laws and policies regarding all Food and Nutrition and Work First programs to ensure that new and existing staff receives the same information.
* Provide "over the shoulder" support to staff by assisting them with troubleshooting problems in the NC Fast System
* Serve as an additional liaison between other agency departments in order to obtain clarification on specific policies and procedures, when staff have questions which cannot be readily found in the user manuals or policy.
* Assist with mandated auditing of Economic Services programs to assist workers
* understanding of audit process and reason for case corrections
* Attend meetings, workshops etc. as required to enhance job knowledge and skills.
* Other duties may be assigned such as Shelter or Emergency Management duties during a disaster.
* In depth understanding of Food and Nutrition Services (FNS) and Work First (WF) policies, procedures and regulations, including federal and state guidelines.
* Considerable knowledge of the agency's organizational rules, policies, and procedures.
* General knowledge of basic training and curriculum writing skills.
* Familiarity with training methodologies, adult learning principles and instructional design.
* Awareness of quality assurance standards and compliance requirements within the FNS and WF programs.
* Organizational and time management skills to plan, deliver and track multiple training sessions.
* Ability to interpret and apply complex FNS and WF policies to real world case scenarios.
* Ability to train staff at varying levels of experience and adapt methods to different learning styles.
* Ability to evaluate training effectiveness and adjust materials or approaches as needed.
Three years of experience as a caseworker in the FNS and WF program, preferably with one year of training experience; or an equivalent combination of training and experience.
Additional Information: Applications will be accepted until the position is filled. This position may close at any time.
* Please document all work history relevant to the position for which you are applying.* Qualification for the position and salary determination are based on years of experience. Failure to document your complete work history may affect the qualification determination and salary. Electronic applications cannot be amended once submitted.
$41k-62k yearly est. 18d ago
Senior Career Specialist
Duke University 4.6
Job training specialist job in Durham, NC
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Positional Summary
The Duke Career Center is committed to the philosophy of "career everywhere for everyone" and the guiding principles of relevancy, visibility, and inclusivity. Read more about our values here: ******************************************
The Career Specialist, Sr. (Assistant Director, Career Services) in the Career Center will educate and advise undergraduate/graduate students and alumni regarding a variety of career and professional development and internship/job search concerns. This position will advise students across all disciplines and is uniquely responsible for developing expertise in specific career community/industry areas (Engineering). The Assistant Director will, create/curate content and develop and deliver programs related to the Engineering career community they will manage. Career Specialist, Sr. (Assistant Director) in the Career Center is responsible for the development and delivery of training, content, resources, and events with an emphasis on their industry/sector portfolio (Engineering), and to effectively utilize tools/resources to educate, empower and support students in their intentional professional development. They also contribute to the Center's development of experiential learning initiatives for students. Assistant Directors are expected to think creatively about the professional development and educational experience of students and pilot creative approaches that serve constituents any time, any place, creating an effective on-demand experience.
Key Position Duties
Advising and Coaching (35%)
* Provide 1:1 and group career advising and coaching sessions in person or virtually (on career exploration, career decision-making, and internship/job search strategies).
* Manage student notes & track appointments in a timely manner.
* Participate in drop-in advising and center wide advising events/programs.
Educational Content & Resources (25%)
* Create, edit, and share content (written, video, etc.) and resources that can be used across our platforms that builds meaningful connections and encourages students and campus partners to act while enhancing our Career Everywhere philosophy.
* Create and curate content specific to students interested in careers in Engineering (manage the requisite Career Community)
* Ability to stay updated on industry trends, emerging technologies, and employment opportunities within the engineering field.
* Curate current and high-quality content from the web and other sources to produce credible resources useful to staff, students, and alumni.
* Integrate technological resources and platforms including Handshake, Big Interview, Interstride, and uConnect, etc. to support student education and effective use of client and staff time.
* Evaluate, develop, implement, and assess technical interviewing programs
Programs & Major Events (20%)
* Plan, implement and assess programs and special events that facilitate career exploration, skill development and increase career readiness.
* Develop and sustain relationships across the Duke and external community to support the success of programs and events.
* Coordinate necessary logistics, training and support.
* Collaborate with internal event/marketing support to ensure effective outreach and promotion.
Teaching & Training (10%)
* Create resources, events and workshops that facilitate career exploration, skill development and internship and job search strategies.
* Present and deliver training through a variety of in-person and digital methods using contemporary best practices.
.
Alumni & Employer Relations (5%)
* Maintain and enhance connections with alumni and employers willing to provide career readiness support.
* Identify potential employers and build the center's network of opportunities for students and alumni.
Other- 5% of Effort
* Perform related duties as assigned or required to meet departmental, Division and University goals and objectives, as assigned by their Supervisor, Director, or respective designees.
The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Anticipated Pay Range:
Duke University provides an annual base salary range for this position as USD $63,240.00 to USD $104,040.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: *****************************
Minimum Qualifications
* Minimum Education: Work requires communications, analytical and organizational skills acquired through a completion of a master's degree.
* Minimum Experience: Work requires at least one year of relevant experience, preferably in advising. Knowledge of and experience with professional development, assessment, and learning styles is preferred.
* OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Strongly Preferred Experiences:
* Thorough understanding of various engineering disciplines, including biomedical, mechanical, electrical, civil, computer, etc.
* Understanding of and experience with technical interviewing tools and processes.
* Previous experience advising or working with engineering students; or engineering experience.
Preferred Skills and Competencies:
* Demonstrated experience and a deep commitment to working with and supporting students representing diverse identities. Duke University has a culture of inclusion, and our students include individuals from a broad range of backgrounds, cultures, identities and experience.
* Strength developing and sustaining professional relationships with alumni, employers, colleagues, faculty, staff and representing the Career Center and Duke University to internal and external contacts.
* Advanced communication skills to clearly and effectively communicate information to internal and external audiences including student and business correspondence as well as the ability to use current communication tools such as blogs, video and social media to deliver Career Center content.
* Strong advising and teaching abilities effective across a diverse and global population particularly in the realms of professional development; career exploration; decision making; and job/internship searches.
* Capacity to balance multiple and varied tasks, meet deadlines, and use well-developed time management and organizational skills.
* Experience with career services platforms and/or familiarity with campus recruiting software, i.e. Handshake, Big Interview, uConnect, Interstride, etc.Discretion when accessing and handling confidential information.
* Some evening and weekend work may be required to oversee student events and activities, along with travel for conferences and relationship development.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
$36k-47k yearly est. 31d ago
Industry X - AVEVA MES Developer / Specialist
Accenture 4.7
Job training specialist job in Raleigh, NC
This role can sit anywhere in the US if it is near an Accenture Corporate Office We are: Looking to be part of a transformational digital engineering and manufacturing practice? How about an opportunity to help world-class clients solve their biggest challenges and create products and services that customers love - quickly, efficiently and sustainably?
Industry X combines Accenture's powerful digital capabilities with deep engineering and manufacturing expertise. We use the power of data and digital to help our clients reimagine the products they make, and how they make them. By connecting engineering and manufacturing operations every step of the way - from how products are designed and engineered, sourced and supplied, manufactured, to how they are serviced and renewed, we help them achieve greater productivity, drive growth and meet their sustainability commitments. Find out more about Industry X.
The Work:
* Work with clients to understand their business objectives and translate them into technical requirements
* Suggest/evaluate system architecture options
* Estimate and plan project work
* Produce/review specifications
* Collaborate with colleagues, clients, and vendors on configuration/development of system components
* Workflow or program the solution components, configuration/development of solutions using Databases (Oracle, SQL Server, etc.) and programming skills (such as C#, .NET, JavaScript, bootstrap, HTML5)
* Prepare and execute test plans
* Create and execute cutover plans
* Help on training and change management activities
* Provide application support services
JOB REQUIREMENTS:
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's what you Need:
* Minimum 2 years' experience with commercial off the shelf MES/MOM product AVEVA MES/Wonderware, or Custom Microsoft development
* Minimum of 3 years of exposure to manufacturing process
* Bachelor's Degree or equivalent work experience
Bonus points if you have:
* Experience with workflow or program the solution components, configuration/development of solutions using Databases (Oracle, SQL Server, etc.) and programming skills (such as C#, .Net, JavaScript, bootstrap, HTML5)
* Minimum of 3 years of experience in one or more Manufacturing Shop floors systems
* Experience with databases (Oracle, SQL Server, etc.)
* Experience with programming languages
* Understanding of reference architectures such as ISA95 and ISA88
* Experience with software development lifecycle
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Hourly Salary Range
California $30.67 to $94.23
Cleveland $28.41 to $75.38
Colorado $30.67 to $81.39
District of Columbia $32.69 to $86.68
Illinois $28.41 to $81.39
Maryland $30.67 to $81.39
Massachusetts $30.67 to $86.68
Minnesota $30.67 to $81.39
New York/New Jersey $28.41 to $94.23
Washington $32.69 to $86.68
Locations
$59k-80k yearly est. 6d ago
Talent Development Specialist
GFL Environmental Inc.
Job training specialist job in Raleigh, NC
GFL is looking to hire a "Talent Development Specialist" to join our team based out of our Raleigh office! The "Talent Development Specialist" will create and execute onboarding and ongoing training programs for National Accounts team members across assorted topical areas. In addition, this individual will develop quality hiring practices, supplemental training content, and will develop and maintain the National Accounts knowledge management repository.
Key Responsibilities: Hiring Support, Training, and Success
* Develop and implement effective screening methods (e.g., interview structures, assessments, role simulations, checklists) to evaluate candidate alignment with role expectations.
* Design, develop, and execute onboarding, initial training, and ongoing training programs covering GFL services, GFL specific systems, technical competencies, and role-specific skills.
* Collaborate with National Account leaders to increase employee success and retention by providing ongoing guidance, tools, process improvements, and ensuring training programs are tailored, current, optimized, and effective.
* Maintain accurate documentation of completed training programs to uphold accountability and support both performance evaluation and recognition.
* Develop and maintain learning materials, tutorials, job aids, how-to guides, process documentation, and other resources that support talent development.
* Maintain and expand the National Accounts knowledge management repository, including Google Workspace, SharePoint, and other relevant platforms.
* Promote training and development internally to encourage employee engagement, awareness, and ownership of their learning journey through awards, gamification, and certifications.
* Engage and build rapport with branch employees and leadership to communicate processes, understand local operations, and ensure access to the most up-to-date and accurate working information.
Knowledge, Skills and Competencies:
* 3-5 years of experience in a Training Coordinator, Instructional Design, Communications role or similar
* Bachelor's degree in education, instructional design, or related field or equivalent work experience
* Ability to deliver in person and video conference training sessions that are clear, concise, and easy to understand - outstanding presentation skills
* Ability to design and create instructional materials that are easy to use and update
* Excellent communication skills, both written and oral
* Strong collaboration skills
* Ability to organize work independently and drive execution of tasks
* Detail oriented individual with a proven ability to multi-task
* Experience managing small projects from planning to completion, including status tracking
* Proven stakeholder management skills
* Working knowledge of Microsoft Office suite and Google Workspace
* Working knowledge of Microsoft SharePoint or other web site creation/maintenance is a plus
* Prior experience in the environmental services and/or waste industries is a plus
* Working knowledge of TRUX and Tower systems is a plus
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
$38k-66k yearly est. Auto-Apply 40d ago
Talent Development Specialist
Waste Industries 4.7
Job training specialist job in Raleigh, NC
GFL is looking to hire a “Talent Development Specialist” to join our team based out of our Raleigh office! The “Talent Development Specialist” will create and execute onboarding and ongoing training programs for National Accounts team members across assorted topical areas. In addition, this individual will develop quality hiring practices, supplemental training content, and will develop and maintain the National Accounts knowledge management repository.
Key Responsibilities: Hiring Support, Training, and Success
Develop and implement effective screening methods (e.g., interview structures, assessments, role simulations, checklists) to evaluate candidate alignment with role expectations.
Design, develop, and execute onboarding, initial training, and ongoing training programs covering GFL services, GFL specific systems, technical competencies, and role-specific skills.
Collaborate with National Account leaders to increase employee success and retention by providing ongoing guidance, tools, process improvements, and ensuring training programs are tailored, current, optimized, and effective.
Maintain accurate documentation of completed training programs to uphold accountability and support both performance evaluation and recognition.
Develop and maintain learning materials, tutorials, job aids, how-to guides, process documentation, and other resources that support talent development.
Maintain and expand the National Accounts knowledge management repository, including Google Workspace, SharePoint, and other relevant platforms.
Promote training and development internally to encourage employee engagement, awareness, and ownership of their learning journey through awards, gamification, and certifications.
Engage and build rapport with branch employees and leadership to communicate processes, understand local operations, and ensure access to the most up-to-date and accurate working information.
Knowledge, Skills and Competencies:
3-5 years of experience in a Training Coordinator, Instructional Design, Communications role or similar
Bachelor's degree in education, instructional design, or related field or equivalent work experience
Ability to deliver in person and video conference training sessions that are clear, concise, and easy to understand - outstanding presentation skills
Ability to design and create instructional materials that are easy to use and update
Excellent communication skills, both written and oral
Strong collaboration skills
Ability to organize work independently and drive execution of tasks
Detail oriented individual with a proven ability to multi-task
Experience managing small projects from planning to completion, including status tracking
Proven stakeholder management skills
Working knowledge of Microsoft Office suite and Google Workspace
Working knowledge of Microsoft SharePoint or other web site creation/maintenance is a plus
Prior experience in the environmental services and/or waste industries is a plus
Working knowledge of TRUX and Tower systems is a plus
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
$39k-69k yearly est. Auto-Apply 41d ago
Training Coordinator
Global Impact Group 4.0
Job training specialist job in Raleigh, NC
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation, translation, and staffing services. We support USCIS and other federal agencies with secure, high-quality language solutions in more than 80 languages.
We are hiring a Training Coordinator to manage onboarding and compliance training for linguists, project staff, and support teams under our USCIS contract. This role is key to ensuring that every team member meets federal standards, USCIS requirements, and quality expectations.
Responsibilities
Design and deliver training programs for interpreters, translators, and support staff.
Develop USCIS-specific onboarding modules, including ethics, confidentiality, trauma-informed care, and federal compliance.
Track and maintain training records for audits and COR reporting.
Schedule annual refresher training and quality workshops.
Partner with Recruitment to ensure new hires complete onboarding prior to deployment.
Work with Quality Control to align training with SLA performance metrics.
Stay current with industry standards (NCIHC, ATA, RID, DHS/USCIS).
Qualifications
Bachelor's degree in Education, Human Resources, Linguistics, or related field.
2+ years of training or instructional design experience (government or linguistics sector preferred).
Strong presentation, facilitation, and organizational skills.
Familiarity with Learning Management Systems (LMS) and virtual training platforms.
Knowledge of USCIS/DHS compliance standards a plus.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
Paid training in USCIS-specific compliance and auditing requirements.
Career growth opportunities in training leadership, quality, or HR.
How to Apply
Submit:
Resume / CV highlighting training and instructional design experience.
Examples of training programs or courses developed.
Availability to start.
Apply at: ********************************
Subject line:
Training Coordinator Application - USCIS Contract
Compensación: $19.00 - $23.00 per hour
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement. As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
$19-23 hourly Auto-Apply 60d+ ago
Customized Training Coordinator
Wake Technical Community College
Job training specialist job in Raleigh, NC
Pay Grade: Coordinator 8 The Customized Training Coordinator supports the Customized Training Director in an effort to develop strategic workforce partnerships with business and industry to promote economic development. Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
* Responds to new and existing businesses requests for training, offers appropriate training solutions based on the needs and explains how these opportunities could be met by specific training products and services
* Provides training consultation to ensure all industry partners are aware of the College's training programs and the State's economic development efforts
* Monitors progress of company's training projects to ensure that deadlines are met and that the required reporting is submitted annually
* Collaborates with Workforce Continuing Education divisions to enhance training opportunities with business and industry
* Forecasts funding needed for staffing, instruction, equipment, materials and supplies for each training project; submits expenditures for approval and manages allotted budget
Ensures compliance with state and college training program guidelines
Provides coaching for instructors based on observations and student feedback
Manages class registration, course evaluation and invoicing processes involving client contract and participants, staff adjunct instructors and/or 3rd party providers
Works closely with the director to ensure timely collection and submission of all pertinent documentation
Prepares and submits all required reports and documentation to ensure program approvals and financial expenditures
Serves on various college committees, local and business associations and task forces to promote program
Represents Wake Technical Community College (WTCC) positively to the community, business and industry, and the media
Participates in professional development activities such as workshops, seminars and conferences related to program area
Completes an annual applied benchmark project on an individual or group basis
Qualifications
Knowledge, Skills & Abilities:
Ability to collaborate, build relationships and maintain professional contacts within field
Ability to exhibit good interpersonal skills and work well with others
Excellent communication skills both written and verbal
Excellent organization skills
Knowledge of proper classroom management
Ability to provide constructive feedback
Ability to engage in active listening
Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement
Requirements:
Bachelor's degree and five years of training/learning and development experience or and equivalent combination of education and experience
Supervisory or management experience
Ability to travel within the state
Ability to work nights and weekends as needed
Ability to push, pull, lift and carry up to 30 pounds
Preferences:
Bachelor's degree in Business Management or a related discipline
Customer Relationship Management (CRM) experience
Essential Personnel:
TBD
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.
$34k-50k yearly est. 4d ago
Industry Specialist 4.0
CRB Group, Inc. 4.1
Job training specialist job in Raleigh, NC
CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.
Job Description
CRB is a leading provider of sustainable engineering, architecture, construction, and consulting solutions to the global life sciences and food and beverage industries.
As part of CRB's Consulting Group, the Industry 4.0 Consultant plays a key role in helping clients accelerate their digital transformation journeys. This role combines technical acumen with a consultative mindset to assess digital maturity, define technology strategies, and deliver actionable Industry 4.0 solutions. The Consultant will collaborate closely with CRB's multidisciplinary teams-Architecture, Engineering, Automation, and Process-to integrate digital capabilities into facility design and operations.
This role can be hybrid in the following locations: Raleigh, NC, St. Louis, MO, Kansas City, MO, Kalamazoo, MI, Omaha, NE.
Primary Responsibilities
Client Consulting & Strategy
* Partner directly with clients to understand business goals, challenges, and opportunities for digital transformation.
* Contribute to the development of Industry 4.0 roadmaps, technology strategies, and digital maturity assessments.
* Support business case development and ROI analyses for proposed solutions.
* Evaluate market offerings for Industry 4.0 technologies and provide recommendations aligned with client objectives.
Technical Delivery & Solution Design
* Assist in defining system integration strategies across IT/OT architectures aligned with ISA-95 and Unified Namespace principles.
* Contribute to solution design and documentation for manufacturing systems (MES, ERP, LIMS, etc.).
* Support implementation planning for digital use cases such as data analytics, AI/ML, digital twins, and robotics.
* Collaborate with client IT, OT, and Automation teams to define requirements and ensure successful integration.
Collaboration & Cross-Functional Engagement
* Partner with CRB's design and engineering disciplines to embed Industry 4.0 principles within facility projects.
* Participate in multi-disciplinary consulting engagements (e.g., Operations Improvement, Process Simulation, Sustainability).
* Contribute to internal knowledge sharing and development of best practices for CRB's Industry 4.0 services.
Qualifications
* Qualifications
* 3-5 years of experience in Industry 4.0 consulting, systems integration, or digital manufacturing roles.
* Strong communication and client-engagement skills; ability to translate complex technical concepts into business value.
* Familiarity with shop floor connectivity and data standards (OPC-UA/DA, MQTT, gateways).
* Understanding of IT/OT integration frameworks, ISA-95, and Unified Namespace architecture.
* Experience with enterprise systems such as MES, LIMS, and ERP.
* Exposure to advanced manufacturing use cases such as AI/ML, Digital Twins, or Robotics.
* Bachelor's degree in Engineering, Computer Science, or related technical discipline.
* Experience in the Life Sciences industry (direct or through project work) preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.
CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.
CRB offers a complete and competitive benefit package designed to meet individual and family needs.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
$63k-96k yearly est. 2d ago
Craft Training Coordinator
Zachry Holdings, Inc. 4.7
Job training specialist job in Roxboro, NC
Zachry Group values meaningful contributions and shared success. We welcome your application to be considered for future opportunities. Join our pipeline of mission-driven professionals making a lasting impact through collaboration. Zachry Group is seeking a Craft Development Coordinator for an upcoming new construction project, Duke Person, in Roxboro, North Carolina.
The Craft Development Coordinator is a site-level leader responsible for designing, implementing, and improving training programs for craft professionals and frontline leaders. This role ensures all learning aligns with enterprise standards, regulatory requirements, and site-specific goals.
Key duties include leading curriculum development, managing training systems, and engaging stakeholders to deliver scalable, compliant content. The coordinator also partners with recruiters and educational institutions to build entry-level pipelines and support local workforce development in the skilled trades.
$40k-54k yearly est. Auto-Apply 60d+ ago
Workforce Analytics Specialist III
Invitrogen Holdings
Job training specialist job in Morrisville, NC
Are you a contact center professional with a passion for translating data into insights? Join our dynamic and high-impact Medical Communications Team where we are dedicated to delivering outstanding service and providing top-notch medical information services to patients, healthcare providers, and other stakeholders.
Discover Impactful Work:
We are currently seeking a skilled and dedicated Workforce Analytics Specialist III to join our contact center. In this crucial role, you will have two primary responsibilities that are essential to our operations.
First, you will be responsible for generating reports for both internal and external clients. You will apply your experience and knowledge to anticipate needs and proactively transform data into insights to support performance metrics. You will leverage advanced Excel skills to build efficient, automated, and accurate reports. You will dive deep into key performance metrics to analyze trends, uncover root cause, and identify outliers and red flags. Your insights will be the driving force behind our decision-making process, empowering our program leaders to make strategic and impactful choices.
Second, you will be responsible for using workforce management tools to forecast work volumes, create schedules to align with the forecast, and monitor queues in real-time to analyze schedule adherence and variance to forecast. You will create staffing plans for events that drive significant changes in work volume or agent availability, such as holidays, training sessions, client product launches, and new hire onboarding. Your guidance and direction to our agents and management will be instrumental in achieving our service level and abandonment rate goals.
A day in the Life:
Develop reports, primarily in Excel, for internal and external clients to meet contractual and regulatory standards.
Analyze trends in key performance metrics to identify outliers and potential red flags and uncover the root cause.
Translate data into insights and consult with leaders on strategies to improve operational performance.
Generate forecasts and agent schedules to support appropriate staffing and coordination of phone and non-phone work.
Prepare and deliver presentations to key stakeholders to share compelling and insightful data stories.
Monitor queues in real-time and provide direction to agents and management to support service level and abandonment rate goals.
Act as a liaison between operations, technical operations, and client teams by troubleshooting technical issues and submitting tickets.
Deliver key workflow process training and assist staff in the use of software applications and tools.
Education
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Experience
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
Experience with excel using pivot tables, power pivot, macros, power query etc.
Call or Contact Center experience
Knowledge, Skills, Abilities
Mastery of contact center operational KPIs
Analytical curiosity with the ability to turn data into insights and conduct root cause analysis
Expertise with workforce management tools
Advanced Excel and Microsoft Office tool experience
Strong attention to detail
Time management skills and the ability to multi-task
Effective verbal and written communication skills
Ability to work in a collaborative team environment
Experience in delivering presentations and public speaking
Excellent problem-solving skills
Genesys Cloud experience preferred
Power Platform experience preferred
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Ability to access and use a variety of computer software developed both in-house and off-the-shelf
Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
Frequently interacts with others to acquire or relate information to diverse groups.
Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration
Constant interaction with clients/associates required
Daily exposure to high pressure, intense concentration needed
Rotating shifts may be required and the primary operation supports US business hours
The position is a hybrid position with some days in office and some days from private remote location
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! ****************************
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at ***************. Please include your contact information and specific details about your required accommodation to support you during the job application process.
*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
$33k-54k yearly est. Auto-Apply 6d ago
Production Development Specialist
Usabb ABB
Job training specialist job in Pinetops, NC
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Continuous Improvement Manager
Your role and responsibilities
As a Control Engineer, you will drive improvements in Digitalization and Automation of Instrument Transformers and Indoor & Outdoor products in ELDS in Pinetops, North Carolina. We are looking for a highly skilled Engineer with strong knowledge on PLC and automation developments.
Your duties will support our NAM Electrification Distribution Solutions Operation in Pinetops, North Carolina for Product Group 3540 by performing the design, installation, troubleshooting, repair of PLC based machinery and the design and implementation of automation solutions. The ideal candidate works as a member of a work group to meet assigned objectives, demonstrates leadership and ensures projects are executed on time and withing budget.
The work model for the role is: #LI-onsite.
Main stakeholders are Industrialization, Production, Quality, Maintenance and Advance Manufacturing Engineering team.
You will be mainly accountable for:
Program and configure PLC systems, distributed I/O, and HMI interfaces for existing equipment in ABB Pinetops or new machinery to order, in order to enhance the Factory of Tomorrow Project Implementation.
Responsible for hands-on execution of projects including design, engineering, implementation, startup, commissioning, troubleshooting and repair of automation and control systems, Machinery and solutions.
Develop electrical equipment layouts, schematics, network architectures and bills of materials. Preparing technical documentation for the automation projects executed.
Working hand in hand with the Digitalization and Kaizen team, to define, design and develop the automation projects according to the Factory Transformation plan.
Drive improvements and CAPEX projects focusing on automation, mechatronics and robotics, to lead to the factory of the future.
Develops feasibility studies, design & implementation of automation projects, including AGVs implementation, robotic cells, automated conveyors, etc.
Investigating new methods, technologies and changes in equipment and process design to meet specifications
Defining action plans and training relevant maintenance and production resources and personnel to ensure smooth implementation of new processes.
Qualifications for the role
Bachelor's Degree in Engineering with 3 years experience OR an Associate Degree with a minimum of 8 years of experience in automation controls.
Have extensive knowledge of PLC automation and control tools (Allen Bradley, ABB), distributed I/O systems, bus communication, and HMI Development (Human Machine interface).
Proficiency in PLC programming. Skilled in AutoCAD for electrical design.
Knowledge of industrial robot operations and servo systems, including electrical and software interfaces.
Strong interpersonal skills to communicate and work with diverse discipline project teams.
Candidates must already have a work authorization that allows them to work for ABB in the United States.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$39k-67k yearly est. Auto-Apply 40d ago
Employment Specialist - Henderson
Community Workforce Solutions 3.7
Job training specialist job in Henderson, NC
Employment Specialist is responsible for providing job development and placement services, job coaching, job support counseling, and follow-up services to individuals who require specialized assistance to become job ready as well as to obtain and maintain employment.
Responsibilities
· Conducts program orientation for participants entering services, or a new program of services, in accordance with agency and CARF standards
· Reviews case files and progress of person supported and assists in developing/adjusting individualized goal plans; accordingly, recommends admissions actions
· Coordinates and chairs regular staffings with referral sources, persons supported, family members, or other relevant parties to provide feedback regarding services
· Interprets and Implements Individual Plan for Employment (IPE's) and conducts assessments to identify barriers and strengths that inform the IPE process.
· Provides instruction/counseling in job maintenance and retention, work related skills/behaviors, and additional areas related to employment based on individual needs
· Develops and coordinates job tours, job shadowing, job sampling, on-the-job situational assessment, supplemental evaluation, and other similar community services
· Determines and coordinates ancillary services for persons supported as well as informs/promotes individual rights of persons supported
· Establishes positive relationships with clients, families, employers, community, referral source agencies, and colleagues.
· Coordinates transfer of cases to LTVS staff as appropriate
· Demonstrates the ability to engage with colleagues, clients, and stakeholders through clear and concise verbal and written communication
Required Education / Experience
Associate's or Bachelor's Degree in human services or related field. High School Diploma may be accepted with direct experience.
Two years' experience in rehabilitation/providing services to persons with disabilities required. Equivalent combination of education/experience will be eligible.
Minimum Qualifications
Must have valid NC Driver's License and clean driving record adhering to Agency standards.
This position requires the use of your personal vehicle on a routine basis. (CWS reimburses for mileage)
Must pass the NC background check (criminal and drug screening.
Physical Requirements
Must be able to lift 10 - 25 lbs.
Must be able to handle sitting and standing for extended periods of time
Compensation
Pay Range: $18.00 - $22.00 / hour
Benefits
Holidays & Paid Time Off
Health Insurance
Health Savings Account
Vision & Dental Insurance
Life Insurance
403(b) Retirement Plan
About Us
Community Workforce Solutions is a private, non-profit organization that has served multiple counties in NC for decades. Community Workforce Solutions, is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.
We are accredited by the Commission for Accreditation for Rehabilitation (CARF).
Join our caring team today!
Cape Fear Life Enhancement ServicesEmployment Specialist/Job Placement Coordinator(Inclusivity Environment) Hours: Part-time 20-29 hours a week Salary: $17-$18 an hour CAPE FEAR LIFE ENHANCEMENT SERVICES IS NOW OFFERING A SIGN ON BONUS IN THE AMOUNT OF $1000. $500 PAID AFTER SIX MONTHS AND ANOTHER $500 PAID AFTER ONE YEAR OF EMPLOYMENT WITH US.
Who we are:Cape Fear Life Enhancement Services is a progressive and dynamic organization dedicated to serving individuals with disabilities and/or vocational barriers in reaching their employment goals. Established in 1991, our organization has a long history of meeting the needs of the individuals we serve. Our organizational mission is to assist people in becoming active community members through our person-centered program of goal development and skill acquisition. Our staff take a true person-centered approach and focus on the individuality of each participant.
We are looking for candidates in Durham County and surrounding counties to work with us in accomplishing our overall mission and goals. Under the supervision of the Supported Employment Director or Assistant Director, Employment Specialists provide direct support and coaching to enable participants in achieving their employment goals. We offer nationally accredited paid training, competitive salary, and mileage reimbursement to employees.
Job Description and Responsibilities:
Provide on-the-jobtraining to assist and support participants in mastering the tasks required for the position obtained.
Interface with employers to build community relationships and assist in successful job placements.
Perform prevocational activities including but not limited to; mock interviewing, resume building, application assistance, and problem solving.
Develop rapport with Participants to ensure the most suitable job match is attained.
Due to the dynamic nature of the position, the ideal candidate will be able to multi-task, manage time effectively, and display the ability to communicate productively with a variety of stakeholders.
This position requires open availability and flexibility to coordinate with the training needs of the participants.
Act as a positive role model at all times through positive reinforcement, encouragement, and resource sharing.
Due to the autonomy of this position, the ideal candidate will have excellent communication skills, self-direction, and motivation to work independently while still being an active part of the team.
Advocating on behalf of program participants to always ensure equal opportunities.
Model and maintain good work habits to include punctuality, communication, a positive attitude, professional appearance, and accountability.
Complete all necessary documentation as assigned by supervisor.
Occasional transportation may be provided for participants.
Basic computer skills in Microsoft Outlook, Microsoft Word, Microsoft Teams and Zoom.
This position starts off as part-time with the ability to move to full-time after 90 days depending on performance and company needs.
This position requires open availability and flexibility to coordinate with the training needs of the participants,
which can include evenings and weekends.
Working Conditions:
Travel will be required (and reimbursed) to meet with employers, assist participants with interviews, and provide on-site training.
Education Requirement:
At minimum, a high school diploma or equivalent; college degree preferred in Human Services.
Experience Requirements:
Experience working in a Human Services environment preferred. Cape Fear will provide training to individuals with limited experience.
Clearance Requirements:
Healthcare Registry Check
Criminal Background Check
Pre-employment drug screening required
TB skin test
Valid Driver's license and reliable transportation with proof of insurance
E04JI80001vq4087egi
How much does a job training specialist earn in Knightdale, NC?
The average job training specialist in Knightdale, NC earns between $35,000 and $82,000 annually. This compares to the national average job training specialist range of $38,000 to $87,000.
Average job training specialist salary in Knightdale, NC
$54,000
What are the biggest employers of Job Training Specialists in Knightdale, NC?
The biggest employers of Job Training Specialists in Knightdale, NC are: