Job training specialist jobs in Pocatello, ID

Experienced RN for SDC position Mon-Fri Day/On Call Rotation Student Loan Reimbursement $3,000 for 3 yrs after 90 days The RN Staff Development Coordinator plans, organizes, develops, and directs all in service education in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year skilled nursing experience preferred Teaching/education experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Desire and ability to effectively train and educate all nursing associates and other associates as applicable Expert knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Plan, develop, direct, conduct, evaluate, and coordinate staff training, education, in service, and orientation Maintain associate training and in service records Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

The Crane Training Specialist for MGX Equipment will provide a variety of training on all aspects of the crane business such as, but not limited to CCO written training and testing, CCO practical testing and training, rigging training and signal person training. This position will report to the Salt Lake City, Utah branch for MGX Equipment Services and reports to the Branch Manager. ESSENTIAL JOB FUNCTIONS: Must have the ability to clearly communicate and provide in-person training on a variety of crane aspects to customers. Must have the ability to learn and operate numerous types of cranes. Help develop and organize training courses specifically for training needs.. JOB REQUIREMENTS: High School Diploma or GED required. Previous Training experience preferred. Must have ability to become CCO certified in fixed cab, swing cab, lattice boom and tower cranes. Strong knowledge of crane operations and application. General knowledge of OSHA regulations and ASME standards. Must be able to travel 50% of time to job sites as training requires. Must be customer focused, time management skills, organized Must have MS Office skills HEALTH & SAFETY REQUIREMENTS: Perform job functions in a safe manner. Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed. Know and follow established job specific and facility wide safety and health procedures and rules. Actively participate in safety and health training and demonstrate competency based on training received. Bring safety and health issues, unsafe acts, and safety suggestions to management's attention or correct those you can. BENEFITS: Competitive total rewards package including benefits and 401(k) beginning day one of employment Continuing education and training opportunities, tuition reimbursement for those who qualify Vacation and Holiday pay Paid Parental Leave And Much More! WORKING CONDITIONS: This is a full-time position with typical working hours between 7:00 am to 6:00 pm. Overtime and weekend work may be possible based on business conditions. Work involves considerable exposure to elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. The physical demands include the employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move objects up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The Training Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of software solutions. This position requires a client-focused professional who is passionate about delivering outstanding service, providing top-tier consulting, and ensuring clients achieve optimal outcomes. In addition to assisting clients with onboarding and troubleshooting, the role also involves travel for onsite client needs and presenting at client events and webinars. The Training Specialist will maintain strong relationships with clients, support internal teams, and contribute to the growth and success of software solutions. Essential Functions and Responsibilities Deliver high-quality, customized training sessions to clients both online and onsite, ensuring clients understand and maximize the use of the software. Oversee the successful initial setup and implementation of client software, ensuring it meets their unique needs and objectives. Provide expert-level consulting services to both new and existing clients, offering tailored guidance to optimize product use and achieve business goals. Proactively identify and address client issues, questions, and concerns throughout the implementation process; escalate critical issues when necessary. Foster long-term client relationships, ensuring satisfaction with the software and implementation process. Travel to client sites (up to 40% of the time) to facilitate onsite meetings, training, and support. Prepare and present relevant content and product demonstrations during client events and webinars. Collaborate with internal departments, including product and technical teams, to address and resolve technical challenges. Maintain accurate records of client progress, issues, and communications; ensure systems are updated with relevant information. Stay up to date with the latest product features, industry trends, and best practices. Actively participate in internal training and professional development opportunities. Represent the organization professionally by maintaining a positive and solutions-oriented attitude, demonstrating exceptional communication skills, and fostering client trust. Required Skills and Experience Proven ability to independently manage and address complex client situations while adhering to established protocols. Excellent time management skills with the ability to prioritize and handle multiple tasks efficiently. Strong communication and interpersonal skills with a positive, customer-focused attitude. Superior organizational skills with high attention to detail and accuracy. Ability to remain professional and empathetic in challenging situations. Experience with Microsoft Word and Excel; working knowledge of other productivity tools (e.g., PowerPoint) is a plus. Strong analytical skills; basic accounting knowledge is an advantage. Reliable and dependable, with proven punctuality and consistent work performance. A valid drivers license with a clean driving record. Ability to travel up to 40% of the time for client training, meetings, and events. Experience in a client-facing role, particularly in software implementation, customer success, or IT consulting. Background in a relevant field such as project management, business consulting, or technical support. Working Place: Payson, Utah, United States Company : 2025 Nov. 6th Virtual Fair - Foundation Software

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures. Create educational materials such as digital presentations, manuals, and instructional videos. Conduct regular refresher sessions to keep agents updated on new products and services. Measure the effectiveness of training sessions and prepare progress reports. Observe daily operations and identify areas where agents need additional training. Provide on-the-job coaching to help agents improve their performance. Offer ongoing support and mentorship to both new and experienced agents. Design and maintain Standard Operating Procedures (SOPs) for training and operations. Identify and implement best practices to enhance training effectiveness. Work closely with team leaders and managers to ensure training aligns with organizational goals. Keep stakeholders informed about training initiatives and progress. Manage the onboarding process for new hires to ensure a smooth transition. Handle administrative processes related to new hires. Provide guidance and support to new hires to help them adapt to the company culture and expectations. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: High School Diploma 3-4 years of experience working as a call center trainer or team leader. Proven experience in designing and delivering training programs. Familiarity with adult learning principles and various training methodologies. Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology. Proficiency in using Zoom as a training environment. Understanding of call center metrics, KPIs, and operational procedures. Excellent verbal and written communication skills. Strong interpersonal skills to effectively mentor and motivate trainees. Ability to assess training effectiveness and identify areas for improvement. Flexibility to adapt training programs to meet the evolving needs of the call center. Strong organizational skills with attention to detail. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

The Housekeeping Training Specialist is responsible for overseeing, coordinating, and executing all training activities within the housekeeping department. In this leadership role, the specialist will collaborate closely with the Housekeeping Director/Management and Housekeeping Supervisors to ensure that all team members are properly trained on cleaning procedures, safety protocols, and customer service standards. The ideal candidate will be a proactive, organized leader with a passion for developing others and ensuring the highest standards of cleanliness and service are met. Key Responsibilities: Training Development & Implementation: Create, update, and conduct training programs for new hires and existing housekeeping staff, including cleaning techniques, equipment usage, chemical safety, guest service, and organizational procedures. Facilitate hands-on training sessions, demonstrations, and workshops to ensure team members understand and apply best practices. Develop training materials such as manuals, checklists, videos, and competency assessments. Collaboration & Teamwork: Work closely with the Housekeeping Director, Housekeeping Supervisors, and other department managers to ensure consistent training efforts across the team. Provide feedback and support to supervisors to help reinforce training in day-to-day operations. Leadership & Mentorship: Lead by example and provide guidance to housekeeping staff, ensuring they have the skills and knowledge needed to perform their duties effectively and safely. Mentor team members and encourage continuous development. Performance Evaluation: Monitor and assess the effectiveness of training programs through ongoing performance evaluations and feedback from supervisors and staff. Identify areas for improvement and adjust training content as needed. Compliance & Safety: Ensure all training aligns with company policies, industry regulations, and safety standards. Promote a culture of safety and compliance throughout the housekeeping department. Training Documentation: Maintain comprehensive training records for all staff, including completion of required certifications, ongoing training, and performance assessments. Ongoing Education & Development: Stay up-to-date with industry best practices and emerging trends in housekeeping to ensure the training programs are relevant and effective. Conflict Resolution: Address and resolve any performance-related issues or conflicts that arise during training, working closely with supervisors and management to support team cohesion and positive morale. Qualifications: Proven experience in housekeeping, hospitality operations, or a related field; prior training or supervisory experience preferred. Strong knowledge of cleaning procedures, sanitation standards, equipment, and chemical handling. Excellent communication, presentation, and interpersonal skills. Ability to coach, motivate, and inspire team members of diverse backgrounds. Strong organizational skills with attention to detail and the ability to manage multiple priorities. Certification in workplace safety, hospitality training, or housekeeping management (a plus). Working Conditions: Requires standing for extended periods, conducting hands-on demonstrations, and moving throughout the property. May involve lifting equipment and materials in accordance with safety guidelines. Flexible schedule to support training needs across shifts. About the Role: This position plays a key part in ensuring guest satisfaction and operational excellence by building a knowledgeable, consistent, and high-performing housekeeping team.

Job DescriptionUnder the direction of the Training Stores Manager, the Training Stores Specialist plays a key role in development of Crumbl's Training Stores program. This position is responsible for creating training content, supporting other in-store training programs, and assessing training effectiveness. The specialist works closely with Franchise Partners, Operators, Managers, and trainers to ensure alignment with training expectations and standards. Regular travel to Training Stores is required for quality assessments, training facilitation, and providing constructive feedback.Responsibilities Collaborate with the Training Stores Manager to develop and refine training curriculum, assessment models, and content. Assist in the creation and delivery of digital and in-person training for Training Stores. Work closely with Franchise Partners and trainers to evaluate training performance and provide constructive feedback both in person and digitally. Provide hands-on training in key kitchen operations, including mixing, balling, decorating, station setup, Crumbl technology, digital operational tools, and customer service. Stay updated on all new or revised Crumbl processes, policies, and training methodologies. Partner with internal HQ teams (Field Training, Franchise Partner Consultants, Support, Store Planning, etc.) to develop training materials and facilitate communication about training processes and schedules. Ensure alignment of training strategies with operational excellence and brand standards. Adapt to evolving business needs and contribute to additional projects and duties as required. Travel when needed to oversee training stores and support team efforts. Requirements Strong verbal and written communication, interpersonal, leadership, coaching, and conflict resolution skills. Excellent time management, organization, and ability to handle multiple projects simultaneously. Proficiency in troubleshooting and utilizing technology effectively. Analytical skills to assess processes, interpret data, and develop effective solutions. Valid driver's license required. Working knowledge of Crumbl's operational manuals, procedures, and training resources. Experience in a Crumbl Bakery, including familiarity with industrial equipment, POS/ticketing systems, and quality control procedures. Bachelor's degree in education, communication, instructional design, or a related field preferred. Prior experience as a classroom instructor is an advantage. Expertise in assessment and evaluation, including designing assets and delivering feedback. Highly organized, self-motivated, and capable of creating structure in a fast-paced environment. Ability to work independently while effectively collaborating with teams. Must be 21 years of age or older and able to pass a background check. Ability to travel when needed, up to 50%. Benefits & Perks - Medical, dental, and vision benefits- 15 days PTO/year- 10 paid holidays- Paid parental leave- Personal phone bill reimbursement- Gym reimbursement- Corporate DoorDash DashPass membership- Regular company and team activities- 401k with competitive matching contribution plan- Excellent opportunities for career growth- Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Under the direction of the Training Stores Manager, the Training Stores Specialist plays a key role in development of Crumbl's Training Stores program. This position is responsible for creating training content, supporting other in-store training programs, and assessing training effectiveness. The specialist works closely with Franchise Partners, Operators, Managers, and trainers to ensure alignment with training expectations and standards. Regular travel to Training Stores is required for quality assessments, training facilitation, and providing constructive feedback. Responsibilities * Collaborate with the Training Stores Manager to develop and refine training curriculum, assessment models, and content. * Assist in the creation and delivery of digital and in-person training for Training Stores. * Work closely with Franchise Partners and trainers to evaluate training performance and provide constructive feedback both in person and digitally. * Provide hands-on training in key kitchen operations, including mixing, balling, decorating, station setup, Crumbl technology, digital operational tools, and customer service. * Stay updated on all new or revised Crumbl processes, policies, and training methodologies. * Partner with internal HQ teams (Field Training, Franchise Partner Consultants, Support, Store Planning, etc.) to develop training materials and facilitate communication about training processes and schedules. * Ensure alignment of training strategies with operational excellence and brand standards. * Adapt to evolving business needs and contribute to additional projects and duties as required. * Travel when needed to oversee training stores and support team efforts. Requirements * Strong verbal and written communication, interpersonal, leadership, coaching, and conflict resolution skills. * Excellent time management, organization, and ability to handle multiple projects simultaneously. * Proficiency in troubleshooting and utilizing technology effectively. * Analytical skills to assess processes, interpret data, and develop effective solutions. * Valid driver's license required. * Working knowledge of Crumbl's operational manuals, procedures, and training resources. * Experience in a Crumbl Bakery, including familiarity with industrial equipment, POS/ticketing systems, and quality control procedures. * Bachelor's degree in education, communication, instructional design, or a related field preferred. * Prior experience as a classroom instructor is an advantage. * Expertise in assessment and evaluation, including designing assets and delivering feedback. * Highly organized, self-motivated, and capable of creating structure in a fast-paced environment. * Ability to work independently while effectively collaborating with teams. * Must be 21 years of age or older and able to pass a background check. * Ability to travel when needed, up to 50%. Benefits & Perks * Medical, dental, and vision benefits * 15 days PTO/year * 10 paid holidays * Paid parental leave * Personal phone bill reimbursement * Gym reimbursement * Corporate DoorDash DashPass membership * Regular company and team activities * 401k with competitive matching contribution plan * Excellent opportunities for career growth * Work in a hyper-growth company Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people. Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community. Crumbl's 200+ unique cookie flavors rotate weekly and are served in our famous pink box! Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status. Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role: Documentation and Training Specialist Reports To: Chief Experience Officer The Documentation & Training Specialist is responsible for creating, maintaining, and improving internal and external documentation, training materials, and educational resources that support employees, clients, and partners. This role ensures our teams are equipped with accurate, up-to-date information and that our clients can confidently navigate our platform and processes. This position requires strong communication skills, exceptional attention to detail, and the ability to translate complex concepts into clear, user-friendly content. What You'll Be Doing: Documentation * Develop, edit, and maintain internal documentation, SOPs, process guides, and knowledge-base articles. * Collaborate with subject matter experts across product, operations, compliance, and client success to ensure accuracy and clarity. * Own version control and documentation updates as products, features, or workflows evolve. * Create client-facing educational content, including platform guides, FAQs, release notes, and troubleshooting resources. Training * Design and deliver training materials (slides, video scripts, manuals) for new hires and ongoing team education. * Coordinate and support training sessions across various teams (CSM, operations, support, sales). * Assist in the development of e-learning modules, onboarding programs, and certification paths. * Evaluate training effectiveness and update materials based on feedback and industry changes. Cross-Functional Collaboration * Partner with Product and Marketing on communication around new features, updates, and system changes. * Work with leadership to identify documentation or training gaps and implement solutions. * Support managers by ensuring teams have consistent, accurate, and updated enablement resources. What You Bring: * 2+ years in a documentation, training, knowledge-management, or instructional design role. * Exceptional writing, editing, and communication skills. * Proven ability to translate technical or complex topics into clear, accessible content. * Strong organizational skills and attention to detail. * Experience with documentation or knowledge-base tools (e.g., Confluence, Notion, Zendesk, Google Workspace). * Ability to manage multiple projects and deadlines in a fast-paced environment. * Preferred Qualifications * Experience at a SaaS or fintech company. * Familiarity with 401(k), financial services, or payroll/HR workflows. * Experience with LMS platforms or e-learning development. * Basic design skills (Canva, Figma, or similar) for creating clean and professional materials. Job Type: Full-time Location: United States Why 401GO? At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer * A standout 401(k) plan (naturally!). * Generous stock options-share in our growth and success. * Flexible work environment-choose where you're most productive. * Excellent benefits, including medical, dental, and vision. * Flexible hours-because great work doesn't always happen 9-5. * Plenty of PTO-we value work-life balance. * A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future. We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.

Job DescriptionRole: Documentation and Training Specialist The Documentation & Training Specialist is responsible for creating, maintaining, and improving internal and external documentation, training materials, and educational resources that support employees, clients, and partners. This role ensures our teams are equipped with accurate, up-to-date information and that our clients can confidently navigate our platform and processes.This position requires strong communication skills, exceptional attention to detail, and the ability to translate complex concepts into clear, user-friendly content. What You'll Be Doing: Documentation Develop, edit, and maintain internal documentation, SOPs, process guides, and knowledge-base articles. Collaborate with subject matter experts across product, operations, compliance, and client success to ensure accuracy and clarity. Own version control and documentation updates as products, features, or workflows evolve. Create client-facing educational content, including platform guides, FAQs, release notes, and troubleshooting resources. Training Design and deliver training materials (slides, video scripts, manuals) for new hires and ongoing team education. Coordinate and support training sessions across various teams (CSM, operations, support, sales). Assist in the development of e-learning modules, onboarding programs, and certification paths. Evaluate training effectiveness and update materials based on feedback and industry changes. Cross-Functional Collaboration Partner with Product and Marketing on communication around new features, updates, and system changes. Work with leadership to identify documentation or training gaps and implement solutions. Support managers by ensuring teams have consistent, accurate, and updated enablement resources. What You Bring: 2+ years in a documentation, training, knowledge-management, or instructional design role. Exceptional writing, editing, and communication skills. Proven ability to translate technical or complex topics into clear, accessible content. Strong organizational skills and attention to detail. Experience with documentation or knowledge-base tools (e.g., Confluence, Notion, Zendesk, Google Workspace). Ability to manage multiple projects and deadlines in a fast-paced environment. Preferred Qualifications Experience at a SaaS or fintech company. Familiarity with 401(k), financial services, or payroll/HR workflows. Experience with LMS platforms or e-learning development. Basic design skills (Canva, Figma, or similar) for creating clean and professional materials. Job Type: Full-time Location: United States Why 401GO?At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer A standout 401(k) plan (naturally!). Generous stock options-share in our growth and success. Flexible work environment-choose where you're most productive. Excellent benefits, including medical, dental, and vision. Flexible hours-because great work doesn't always happen 9-5. Plenty of PTO-we value work-life balance. A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law. E04JI800lnui4087xe9

We are located in Fashion Place! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"UT","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-05","zip":"84101","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Job Details Bristol Hospice - Salt Lake - SALT LAKE CITY, UT Full Time $65000.00 - $75000.00 Salary DayDescription JOB SUMMARY: The Revenue Integrity Training Specialist is responsible for developing and delivering training programs that enhance staff proficiency in core RCM functions including insurance verification, authorization workflows, Electronic Medical Record (EMR) system usage, hospice room and board tracking, and AR collections. This role supports business office operations by ensuring accurate documentation, timely billing, and compliance with payer requirements, while driving continuous improvement through audits and feedback. ESSENTIAL JOB FUNCTIONS: Develop and deliver training on RCM processes including insurance verification, authorizations, and billing workflows Train staff in accurate documentation and monthly reconciliation of hospice room and board charges Conduct audits and provide feedback to improve billing accuracy and compliance Support AR collections by training staff on best practices and resolving discrepancies Collaborate with Executive Directors and Business Office teams to optimize workflows Maintain training documentation and provide ongoing support and refresher sessions Monitor staff performance and address knowledge gaps through targeted training. Training Development and Delivery: Design, develop, and deliver training programs related to Medicaid eligibility verification, EMR attributes, hospice room and board tracking, AR collections, and other key administrative processes. Create instructional materials, including training guides, presentations, checklists, and online resources to ensure clarity and ease of learning. Conduct both in-person and virtual training sessions for new and existing staff, ensuring proficiency in eligibility processes, Medicaid authorizations, and use of the EMR system. Medicaid Authorization and Eligibility Training: Educate staff on the process for verifying Medicaid eligibility, including how to navigate insurance portals and communicate with providers. Train team members on how to accurately submit Medicaid authorizations and ensure timely follow-up on pending authorizations. Ensure that staff understand the process for tracking and reviewing hospice room and board charges, and how to input and monitor this information accurately. EMR System Training: Provide hands-on training in the EMR system, focusing on the maintenance of patient attributes, eligibility data entry, and accurate reporting. Work with Informatics in developing user-friendly tutorials and troubleshooting guides to support staff in using the EMR system effectively. Conduct refresher courses to keep staff updated on any system changes or new features that impact on their work. Room and Board Auditing and Training: Room and Board Forms: Provide training on the proper completion and submission of room and board forms for hospice patients, ensuring compliance with internal protocols and payer requirements. Room and Board Checklist: Develop and implement a monthly room and board checklist for staff to follow, ensuring all required information is accurately captured and reviewed. Room and Board Audits: Conduct regular audits on room and board forms to ensure that they are completed correctly, that billing is accurate, and that no discrepancies exist between submitted forms and patient records. Continuous Improvement: Review audit results with staff, providing feedback and additional training where necessary to improve accuracy and efficiency in room and board billing. Month-End Processes and Compliance: Train staff on month-end procedures for reviewing and signing off on eligibility, authorizations, and hospice charges to ensure all steps are completed accurately and on time. Ensure that staff is familiar with compliance requirements and documentation standards, including HIPAA and Medicaid-specific regulations. Guide staff in performing month-end reconciliations, ensuring all necessary documentation is submitted and processed by the deadline. Ongoing Support and Troubleshooting: Provide ongoing support and guidance to staff as they apply their training to daily tasks, including answering questions and resolving issues. Monitor staff performance and provide feedback to ensure adherence to processes and protocols. Identify knowledge gaps and conduct additional training sessions to address specific areas of need. Collaboration and Feedback: Work closely with the Executive Directors and Business Office teams to identify areas for improvement in processes and staff training. Gather feedback from staff and leadership to refine training programs and enhance the learning experience. Help improve the overall efficiency of business office operations by identifying opportunities for process optimization. AR Collections Support: Assist branch-level staff in resolving Accounts Receivable (AR) issues related to Medicaid authorizations, eligibility verification, and hospice billing discrepancies. Provide training and guidance on AR best practices, including following up on outstanding balances, reviewing aging reports, and working with the finance team to identify resolution strategies. Collaborate with branch managers and the finance department to address AR challenges, ensuring the timely collection of payments and reducing outstanding receivables. Monitor the AR process to identify patterns of issues and provide targeted training to prevent recurring problems. Qualifications REQUIRED EDUCATION & EXPERIENCE: Must be at least 18 years of age Experience as a trainer or educator in a healthcare setting Associate's or Bachelor's degree in healthcare administration, business, or related field preferred Familiarity with Medicaid and insurance provider regulations in healthcare REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Strong understanding of RCM workflows including insurance verification, authorizations, and billing. Strong background in training or teaching, with the ability to communicate complex concepts clearly Proficiency in Hospice EMR's systems or similar healthcare management software Exceptional organizational skills and ability to manage multiple training sessions simultaneously Strong presentation and instructional skills, with experience in both virtual and in-person training environments Knowledge of hospice care operations, billing processes, AR collections, and regulatory requirements Ability to work effectively with diverse teams and create an engaging learning environment OTHER REQUIREMENTS: Ability to travel up to 75% as needed Flexible work schedule to accommodate training and audits Must pass background check and comply with company policies WORK ENVIRONMENT: Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations Must be dependable and flexible in work schedule Foster collaborative and professional relationships across departments Participate in audits, surveys, and system implementations as needed PHYSICAL ENVIRONMENT: Must be able to use standard office equipment including, but not limited to, computers, copiers, scanners and fax machines Must be able to sit for long periods Must be flexible to work remotely and in the office. Must be able to communicate verbally by phone or in person Requires consistent wrist movement and exposure to computer screens

Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits · Salary of $44,768 per person (a total compensation package of approx. $165,000 per couple which includes free housing, meals while on duty, utilities, and more) · Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings · Relocation assistance and paid training provided · Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school · Three-week paid summer vacation Qualifications: · Experience working or volunteering with youth, preferably from under-served settings · This is a two-person job for couples who have been legally married for at least two years · Both spouses should be age 27 or older · No more than three dependent children may reside in the student home · Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty · Limitations on pets. Only fish and one dog of approved breeds is permitted · Valid U.S. driver's license; ability to become certified to drive student home vans · Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) · High school diploma or GED required · Must be able to lift up to 50 lbs. · Candidates must demonstrate a high degree of integrity as all staff are role models for students. · Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at ...@mhs-pa.org .

Student Support Services/Job Training Facilitator Date Available: 01/14/2026 Attachment(s): * Click Here to View Posting

You belong here! Are you ready to elevate your career and be a force for positive change? Join us as a full-time Employment Training Specialist at DWI (Develop, Worth, Independence) in Idaho Falls. Enjoy meaningful work advocating for and training people with disabilities. Be a part of clients' personal growth, achievement, and independence by training and coaching them to meet their employers' expectations. Full Benefit Package Monday-Friday 8:00 am - 5:00 pm Paid time off Work with great co-workers in a supportive environment Development Workshop is like family. We are a mission-driven company. Pay starts at $15.00 Must have a valid driver's license. GET TO KNOW DWI At DWI, we are more than an organization; we are a movement. Our vision is a society that values the ability and potential of all people to live, work, and play. For over 51 years, we've been dedicated to assisting individuals with disabilities or those disadvantaged to achieve their chosen level of economic and social independence. Our core values drive us to do the right thing, promoting quality, choice, diversity, integrity, respect, independence, accountability, hope, and courage. Joining us means becoming a part of a culture that believes in the power of every individual to make a positive impact. ELEVATE YOUR CAREER AND JOIN AN IMPACTFUL JOURNEY Apply now through our streamlined 3-minute mobile-friendly initial application. Your commitment to making a difference is the first step towards creating a brighter future! Become a key player in shaping a transformative and purposeful career. Apply today and embark on this exciting adventure with us! To learn more, please visit us at ************* or Social Media Sites DWI is an Equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability, or national origin. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For assistance or accommodations applying for a position with Development Workshop, don't hesitate to get in touch with the Human Resources department at ************ As an employer who works with individuals with disabilities the supervisor must pass a Department of Health and Welfare background check

We are seeking a seasoned Commercial General Liability claims professional to serve as a Senior Technical Claims specialist and enterprise subject-matter expert on complex and highly complex casualty matters. This is a high-visibility, high-autonomy role for a candidate who thrives on deep coverage analysis, strategic litigation and defense management, and handling high-exposure, multi-party claims across jurisdictions. The ideal candidate combines advanced CGL experience with sharp coverage-interpretation skills, strong judgment, and a proven track record of resolving difficult liability and coverage issues. Why this role is compelling * Lead ownership of complex/high-exposure CGL and Commercial Auto Bodily Injury claims and the chance to shape litigation and coverage strategy. * Regular collaboration with coverage counsel, defense counsel, underwriting, reinsurance and senior management - be the go-to SME. * Opportunity to influence policy, processes and training across the claims organization. * Authority to structure complex settlements and manage reserving for high severity matters. Primary Responsibilities * Own and manage the full life cycle of complex CGL claims: determine coverage, investigate facts, evaluate liability, set and adjust reserves, negotiate and execute settlements, authorize payments and, where appropriate, deny coverage. * Perform advanced coverage analysis on issues such as duty to defend vs. indemnify, occurrence vs. claims-made triggers, allocation, multiple policies/insurers, additional insureds, contractual liability, erosion of limits, pollution and professional services exclusions, intentional acts, and other complex endorsements. * Draft and manage coverage opinions, reservation of rights letters, declination letters and coverage litigation strategy; coordinate coverage counsel where appropriate. * Lead defense strategy for high-exposure suits: review pleadings and discovery, develop litigation plans, retain and manage outside defense counsel, oversee billing practices, and evaluate settlement vs. trial risk. * Coordinate with reinsurance, underwriting and subrogation teams on coverage, recovery and allocation issues; manage reporting and ceded claims processes. * Set and maintain appropriate reserves for complex and catastrophic exposures; explain reserve rationale to senior management and auditors. * Mentor, train and advise claims staff and less experienced examiners on coverage interpretation and complex claim strategies; act as an internal resource and SME. * Monitor case law, regulatory and legislative developments affecting CGL and casualty coverage; translate trends into actionable practice updates and training. * Participate in cross-functional special projects (policy language review, claim handling playbooks, major loss response) and continuous improvement initiatives. This position can be filled by a remote employee; however, we do have in office requirements twice a month if you leave within 50 miles of a GRS Claims office aligned with one of the following: Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Due to business need, we would ideally like to hire someone who is located in Oregon, Washington, Colorado, Idaho, Texas or Wyoming. Qualifications * 5-7+ years of progressively responsible experience handling Commercial General Liability and/or complex Commercial Auto casualty claims, including substantial experience with high-severity and multi-party litigation. * Demonstrated expertise in coverage analysis and interpretation of CGL policies and common endorsements; experience drafting coverage opinions and reservation of rights letters. * Strong litigation management experience: selecting and supervising defense counsel, discovery and trial exposure management, mediation/arbitration, and settlement negotiations. * Proven ability to analyze, allocate and defend exposure across multiple policies and jurisdictions. * Excellent written and verbal communication skills; capable of articulating complex coverage positions to legal counsel, underwriting, senior management and external parties. * Strong decision-making and judgment under pressure with a track record of handling confidential, high-stakes matters. * Proficient with claims management systems and standard MS Office tools (Excel, Word). * Required to obtain/maintain all-lines Adjusters license. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Develop, coordinate, and provide employee orientation/education programs that encompass onboarding new employees as well as continuing education for all Utilization Management (UM) non-clinical staff. Develop and maintain policies and procedures, desktop references, and resource materials. “Train the trainer” by facilitating training and being a mentor for UM subject matter expert roles within Health Services (HS). Demonstrate effective leadership by developing teamwork, managing change, and encouraging innovation and staff involvement in utilization management. Support and develop initiatives that reflect the department vision and are committed to achieving the goals and objectives of Health Services. Essential Responsibilities: Develop, maintain, and present training programs in coordination with Health Services leadership and other training coordinators which ensure the UM team is trained to provide exceptional customer service, meet ongoing operational and regulatory needs, and achieve quality outcomes. Develop, organize, and maintain a centralized electronic system of standardized reference tools and training materials that reflect current practice and compliance standards both internally as well as within the broader health insurance industry. Ensure regulatory compliance with all state and federal guidelines as well as other accrediting entities. Assist with audit processes at least quarterly. Ensure UM materials are in a state of audit readiness. Participate in onsite audits as requested. Ensure that each new hire is provided with the tools to successfully begin their new position. Meet with the new employee regularly within their first 90 days of employment and at supervisor discretion thereafter to determine additional educational needs. Responsible for training and providing updates of new and revised team resource and training material to Health Services staff. Utilize LEAN methodologies and quality improvement principles to practice and promote continuous improvement; utilize visual boards and daily huddles to monitor and communicate key performance indicators (KPI) and identify opportunities for improvement and evaluation of actions taken. Participate in Health Service department and team meetings and other meetings as assigned. Assist employers, agents, and provider partners as indicated with questions regarding healthcare resources and procedures for employees, members and clients as indicated. Serve as a liaison to PacificSource departments to coordinate optimal provision of utilization management services and information. Assist with answering external and internal inquiries, providing exceptional service. Supporting Responsibilities: Act as backup for other Health Services department staff as needed and within scope of licensure. Serve on designated committees, teams, and task groups, as directed. Represent the Heath Services department, both internally and externally, as requested by Medical Director and Health Services leadership. Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: A minimum of four years of health insurance industry or medical background required. A minimum of two years working in the PacificSource Health Services Department preferred. Demonstrate an overall understanding of utilization management and claims costs. Education, Certificates, Licenses: High school degree or equivalent required. Knowledge: Microsoft Office software including Word and Excel. CPT/ICD-9 coding, call tracking software, mainframe and medical management software. Thorough knowledge of utilization management, including referral and preauthorization, to support continuity of care. Knowledge of health plan eligibility, benefits, medical interventions and management. Strong knowledge of medical terminology. Ability to work under time pressure. Ability to prioritize responsibilities and to diplomatically handle demanding situations. Ability to work independently with minimal supervision. Must be able to function as part of a collaborative, cohesive community. Competencies: Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 25% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Description & Requirements Maximus is currently looking for an Employment Specialist to join the Montana Employment and Training Project. This role collaborates with case managers, outreach liaisons, as well as participants on the program. The role also includes case management, job development, placement, and retention services. Our mission is to empower participants to succeed in the workforce by enhancing their skills, prioritizing employment opportunities, and fostering long-term job retention. *This is a remote role that requires you to live in Montana ** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities - Promote working relationships with customers and monitor engagement and progress. - Liason with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). - Maintain accurate and timely case notes on all customer contacts and document activities. - Share information about outreach and engagement efforts with project staff. - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider. Minimum Requirements - High School Diploma - 2-4 years of experience -Previous case management experience preferred -Previous work experience with employment services which includes resume building and mock interview workshops preferred - Travel up to 10% of the time is required This position is fully remote and will require a home office. Home office requirements: Reliable high-speed internet service Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity Minimum 5 Mpbs upload speeds #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 20.20 Maximum Salary $ 22.20

Full-time Description Pay: Range starts at $19.25/hour (pay is calculated based on years of related experience) Schedule: Monday - Friday | 8:00am - 5:00pm Program: Valley ACT Benefits Highlights On-Demand Pay allows access to a portion of earned wages before the usual payday. Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave. Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance. Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA. In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family. We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs. Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes! 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary. Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. Job Summary The Employment Specialist provides comprehensive vocational support to newly diagnosed and/or adults with severe and persistent mental illness. This role involves assessing employment capabilities, providing training assistance, offering ongoing support, and facilitating job placement through community partnerships. The position follows the supported employment fidelity model and delivers services primarily in community-based and home-based settings. Essential Functions Conducts comprehensive interviews with individuals and, when applicable, family members or team members to complete strengths-based vocational assessments Develops employment-focused service plans based on clients' interests, abilities, strengths, and needs; ensures service plans are client-driven and complete timely follow-ups to assess service quality and quantity Researches job openings and opportunities through employment services, job boards, networking contacts, cold calling, and other employer outreach methods Performs job analysis to match potential opportunities with clients' needs, skills, and logistical requirements Establishes and maintains relationships with businesses offering employment opportunities Assists clients with job applications, resume preparation, and interview skills development Provides ongoing job coaching based on individual client needs and employer preferences Identifies and addresses employment barriers such as transportation problems, scheduling conflicts, or workplace accessibility issues Provides crisis intervention when situations warrant Completes documentation in electronic health records systems Prepares accurate and timely written reports for the Vocational Rehabilitation Division and other stakeholders Ensures timely maintenance of authorizations, billing records, and completed information releases Provides individual, group, family, and community counseling on vocational rehabilitation topics Refers clients and families to appropriate community resources, including state vocational rehabilitation services and benefits counseling Participates in ongoing professional development opportunities to develop and maintain vocational rehabilitation knowledge and skills Requirements Education High School diploma or equivalent Experience One year of experience in the behavioral health field working with people with severe and persistent mental illness Licenses/Certificates Requires access to a vehicle, a valid driver's license, proof of current automobile insurance coverage Preferred Qualifications Previous job coaching/vocational rehabilitation experience Salary Description $19.25 - $21.66