How to hire a junior technician

How to hire a junior technician, step by step

Here's a step-by-step junior technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a junior technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new junior technician
• Step 8: Go through the hiring process checklist

What does a junior technician do?

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1. Identify your hiring needs

   The junior technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A junior technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, junior technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of junior technicians and their corresponding salaries.

   Type of Junior Technician	Description	Hourly rate
   Junior Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$12-27
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show more	$14-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • HVAC
   • Fall Protection
   • Technical Support
   • JR
   • Level II
   • Troubleshoot Issues
   • Strong Customer Service
   • Customer Satisfaction
   • Technical Issues
   • QA
   • Email Support
   • Cell Phones
   • Preventive Maintenance

   Check all skills

   Responsibilities:

   • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
   • frame relay, TCP/IP configuration with NOC or on site engineer.
   • Set up new user workstations, updating software when need i.e.
   • Perform remote or in person program installation and OS setting changes to programs specifications.
   • Escalate tickets when need to upper level techs, system admins, or analysts.
   • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.

   More junior technician duties

3. Make a budget

   Including a salary range in your junior technician job description is a great way to entice the best and brightest candidates. A junior technician salary can vary based on several factors:

   • Location. For example, junior technicians' average salary in montana is 38% less than in new york.
   • Seniority. Entry-level junior technicians earn 54% less than senior-level junior technicians.
   • Certifications. A junior technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a junior technician's salary.

   Average junior technician salary

   $39,417yearly

   $18.95 hourly rate

   ---

   Entry-level junior technician salary

   $26,000 yearly salary

   Updated December 16, 2025

   Average junior technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Virginia	$47,369	$23
   2	New York	$46,752	$22
   3	Maryland	$45,455	$22
   4	California	$44,512	$21
   5	New Mexico	$43,141	$21
   6	North Carolina	$42,218	$20
   7	Pennsylvania	$40,628	$20
   8	Arizona	$39,629	$19
   9	Ohio	$39,424	$19
   10	Georgia	$39,213	$19
   11	Texas	$38,739	$19
   12	Massachusetts	$38,571	$19
   13	Florida	$38,227	$18
   14	Washington	$37,586	$18
   15	District of Columbia	$37,381	$18
   16	New Hampshire	$36,572	$18
   17	Colorado	$36,385	$17
   18	Wisconsin	$35,378	$17
   19	Michigan	$34,518	$17
   20	Illinois	$34,499	$17

   Average junior technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Citi	$84,873	$40.80	11
   2	Deloitte	$75,141	$36.13	56
   3	Daysmart	$69,352	$33.34
   4	Stantec	$59,015	$28.37	33
   5	Intertek	$58,394	$28.07	19
   6	danos	$52,842	$25.40
   7	Turner Industries	$52,761	$25.37	3
   8	Oceaneering	$52,604	$25.29	5
   9	International Rescue Committee	$50,795	$24.42
   10	Ferrero	$50,373	$24.22	1
   11	CPI Solutions	$49,724	$23.91
   12	ENSCO	$49,641	$23.87	1
   13	University at Buffalo	$48,040	$23.10	4
   14	NOV	$48,010	$23.08	15
   15	Structural Group	$47,853	$23.01	1
   16	Lockheed Martin	$47,848	$23.00	40
   17	SAIC	$47,013	$22.60	45
   18	Mars	$44,739	$21.51	2
   19	Daifuku Webb Holding	$44,379	$21.34	10
   20	NetImpact Strategies	$44,165	$21.23	15

4. Writing a junior technician job description

   A junior technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a junior technician job description:

   Junior technician job description example

   Provide Tier 1 support for 1600 users in person, over the phone and using remote desktop tools.
   Support clients in a Virtual Desktop Infrastructure, Hoteling, and Mobile Device Management environment.
   Respond to support requests made in person, by phone and email, then document the issue, the action taken and the resolution in a ticket management system.
   Escalate complex issues Tier 2 support along with full documentation of the issue.
   Install, configure and troubleshoot Windows 7clients in an Active Directory environment.
   Support clients using thin client systems.
   Support clients using network printers and scanners, Microsoft Office and proprietary and COTS client-server and web based applications.
   Support clients working remotely via a Cisco VPN software client and Mobile Devices over cable, DSL, or wireless connections.
   
   Required Skills:
   
   3 years of experience required.
   Excellent customer service skills.
   Experience identifying and troubleshooting PC hardware and software issues.
   Experience troubleshooting LAN connectivity issues.
   Experience using/supporting MS Office 2010.
   Excellent verbal and written communication skills.
   Associate Degree or equivalent work experience.
   Ability to lift up to 45 lbs.
   Must be able to obtain Security Clearance.
   
   Desired Skills:
   
   Experience supporting users in an Active Directory environment.
   Experience supporting MS Office and Outlook with MS Exchange.
   Experience providing technical support as part of a corporate or government IT department.
   Knowledge of TCP/IP networking concepts.
   Associate Degree or equivalent work experience IT Certifications ( A+, Security +, Network+, MCDST, MCSE, ITIL, HDI).
   
   ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
   
   ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

   Copy this example

   

5. Post your job

   There are a few common ways to find junior technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your junior technician job on Zippia to find and attract quality junior technician candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit junior technicians, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   Sometimes, it's not enough to interview junior technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new junior technician

   Once you've decided on a perfect junior technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new junior technician first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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