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The differences between lead security officers and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead security officer has an average salary of $43,560, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a lead security officer include patrol, security procedures and emergency situations. The most important skills for a security/customer service are ID, patrol, and security services.
| Lead Security Officer | Security/Customer Service | |
| Yearly salary | $43,560 | $32,115 |
| Hourly rate | $20.94 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 114,945 | 224,564 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A lead security officer manages the members of a security team assigned to a certain shift. Lead security officers plan, organize, direct, and schedule work. They train personnel and recommend applicants for corrective action and training opportunities. It is their job to verify identification upon entry to a facility. They see to it that a secure environment for events is well-maintained. Also, they develop an execution plan and cloud strategy for the technology advisory board.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Lead security officers and security/customer services have different pay scales, as shown below.
| Lead Security Officer | Security/Customer Service | |
| Average salary | $43,560 | $32,115 |
| Salary range | Between $24,000 And $77,000 | Between $24,000 And $41,000 |
| Highest paying City | Arlington, VA | Seattle, WA |
| Highest paying state | Virginia | Alaska |
| Best paying company | Microsoft | JPMorgan Chase & Co. |
| Best paying industry | Start-up | Hospitality |
There are a few differences between a lead security officer and a security/customer service in terms of educational background:
| Lead Security Officer | Security/Customer Service | |
| Most common degree | Bachelor's Degree, 34% | High School Diploma, 34% |
| Most common major | Criminal Justice | Business |
| Most common college | - | - |
Here are the differences between lead security officers' and security/customer services' demographics:
| Lead Security Officer | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 76.2% Female, 23.8% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 13.5% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 5.5% White, 53.5% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |