Maintenance dispatcher vs crew dispatcher

The differences between maintenance dispatchers and crew dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a maintenance dispatcher and a crew dispatcher. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for a maintenance dispatcher include two-way radio, OSHA and emergency situations. The most important skills for a crew dispatcher are payroll, labor agreements, and conductors.

Maintenance dispatcher vs crew dispatcher overview

	Maintenance Dispatcher	Crew Dispatcher
Yearly salary	$29,127	$38,017
Hourly rate	$14.00	$18.28
Growth rate	-8%	-
Number of jobs	56,290	67,724
Job satisfaction	-	-
Most common degree	Associate Degree, 28%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

Maintenance dispatcher vs crew dispatcher salary

Maintenance dispatchers and crew dispatchers have different pay scales, as shown below.

	Maintenance Dispatcher	Crew Dispatcher
Average salary	$29,127	$38,017
Salary range	Between $22,000 And $37,000	Between $22,000 And $63,000
Highest paying City	-	San Diego, CA
Highest paying state	-	Connecticut
Best paying company	-	Canadian Pacific Railway
Best paying industry	-	Transportation

Differences between maintenance dispatcher and crew dispatcher education

There are a few differences between a maintenance dispatcher and a crew dispatcher in terms of educational background:

	Maintenance Dispatcher	Crew Dispatcher
Most common degree	Associate Degree, 28%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Maintenance dispatcher vs crew dispatcher demographics

Here are the differences between maintenance dispatchers' and crew dispatchers' demographics:

	Maintenance Dispatcher	Crew Dispatcher
Average age	43	43
Gender ratio	Male, 44.7% Female, 55.3%	Male, 46.9% Female, 53.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between maintenance dispatcher and crew dispatcher duties and responsibilities

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Maintenance dispatcher vs crew dispatcher skills

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

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Office and Administrative Industry
Maintenance Dispatcher
Maintenance Dispatcher vs Crew Dispatcher

Updated January 8, 2025

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