Maintenance dispatcher vs security dispatcher

The differences between maintenance dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a maintenance dispatcher and a security dispatcher. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for a maintenance dispatcher include two-way radio, OSHA and emergency situations. The most important skills for a security dispatcher are customer service, patients, and patrol.

Maintenance dispatcher vs security dispatcher overview

	Maintenance Dispatcher	Security Dispatcher
Yearly salary	$29,127	$33,347
Hourly rate	$14.00	$16.03
Growth rate	-8%	3%
Number of jobs	56,290	82,349
Job satisfaction	-	-
Most common degree	Associate Degree, 28%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Maintenance dispatcher vs security dispatcher salary

Maintenance dispatchers and security dispatchers have different pay scales, as shown below.

	Maintenance Dispatcher	Security Dispatcher
Average salary	$29,127	$33,347
Salary range	Between $22,000 And $37,000	Between $26,000 And $41,000
Highest paying City	-	Bellevue, WA
Highest paying state	-	Alaska
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Hospitality

Differences between maintenance dispatcher and security dispatcher education

There are a few differences between a maintenance dispatcher and a security dispatcher in terms of educational background:

	Maintenance Dispatcher	Security Dispatcher
Most common degree	Associate Degree, 28%	High School Diploma, 33%
Most common major	Business	Criminal Justice
Most common college	-	-

Maintenance dispatcher vs security dispatcher demographics

Here are the differences between maintenance dispatchers' and security dispatchers' demographics:

	Maintenance Dispatcher	Security Dispatcher
Average age	43	43
Gender ratio	Male, 44.7% Female, 55.3%	Male, 43.0% Female, 57.0%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between maintenance dispatcher and security dispatcher duties and responsibilities

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Security dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Train to use CPR and AEDs.
Train in the use of TDD for communicating with the hearing impair community.
Operate computers, fax machines, copiers, printers, TDD systems etc.
Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.

Maintenance dispatcher vs security dispatcher skills

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

Common security dispatcher skills

Customer Service, 15%
Patients, 8%
Patrol, 8%
Computer Aided Dispatch, 7%
Emergency Situations, 5%
CCTV, 5%

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Office and Administrative Industry
Maintenance Dispatcher
Maintenance Dispatcher vs Security Dispatcher

Updated January 8, 2025

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