Maitre d vs welcome hostess

Differences between maitre d and welcome hostess duties and responsibilities

Maitre d example responsibilities.

• Manage delivery schedules, outside vendors, and budget requirement, operations, and culinary staff.
• Handle special requests for VIP guests and celebrities.
• Use of Rezbook, OpenTable, and ResyOS systems.
• Set up floor plan, and assign servers to their proper section through OpenTable.
• Balance seating guests between multiply dining rooms with providing staff and owners with VIP information.
• Prepare daily floor plans, coordinate restaurant opening duties, assist to restaurant manager with all daily FOH operations.
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Welcome hostess example responsibilities.

• Manage table disbursement among wait staff, deal with reservations, handle incoming and outgoing to-go orders, and clean restaurant.
• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Resolve patients complaints promptly and professionally.
• Show exceptional leadership skills in delegating tasks to other employees while encouraging and motivating teams to exceed expectations from management.