How to hire a manager of operations excellence

How to hire a manager of operations excellence, step by step

Here's a step-by-step manager of operations excellence hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a manager of operations excellence job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new manager of operations excellence
• Step 8: Go through the hiring process checklist

What does a manager of operations excellence do?

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1. Identify your hiring needs

   First, determine the employments status of the manager of operations excellence you need to hire. Certain manager of operations excellence roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A manager of operations excellence's background is also an important factor in determining whether they'll be a good fit for the position. For example, managers of operations excellence from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of managers of operations excellence.

   Type of Manager Of Operations Excellence	Description	Hourly rate
   Manager Of Operations Excellence	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$39-69
   Division Manager	Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector... Show more	$24-62
   Operations Support Manager	Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others... Show more	$22-63

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Continuous Improvement
   • Sigma
   • Lean Six Sigma
   • Project Management
   • Lean Manufacturing
   • Shared Services
   • OpEx
   • Kaizen
   • Process Improvement
   • KPIs
   • Management System
   • HR
   • Business Processes
   • DMAIC

   Check all skills

   Responsibilities:

   • Refine roles, responsibilities and lead the restructuring efforts to earn ISO certification.
   • Manage the complete order processing from quote to cash for direct sales outside of the Americas.
   • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
   • Define KPIs in various business to measure service and performance levels.
   • Implement a dashboard for all KPIs across the company enabling review & replication across all facilities
   • Analyze and improve enterprise wide processes and artifacts, adhering to ISO 9001 and ABB global standards.

   More manager of operations excellence duties

3. Make a budget

   Including a salary range in the manager of operations excellence job description is a good way to get more applicants. A manager of operations excellence salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a manager of operations excellence in Montana may be lower than in California, and an entry-level engineer typically earns less than a senior-level manager of operations excellence. Additionally, a manager of operations excellence with lots of experience in the field may command a higher salary as a result.

   Average manager of operations excellence salary

   $109,903yearly

   $52.84 hourly rate

   ---

   Entry-level manager of operations excellence salary

   $82,000 yearly salary

   Updated December 15, 2025

   Average manager of operations excellence salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$140,982	$68
   2	Colorado	$127,268	$61
   3	New York	$114,792	$55
   4	North Carolina	$114,440	$55
   5	Connecticut	$114,189	$55
   6	Ohio	$110,679	$53
   7	Massachusetts	$110,667	$53
   8	Wisconsin	$106,495	$51
   9	Washington	$106,427	$51
   10	Pennsylvania	$105,478	$51
   11	Arizona	$104,628	$50
   12	Indiana	$102,075	$49
   13	Maryland	$100,175	$48
   14	Texas	$97,160	$47
   15	Illinois	$93,257	$45
   16	Minnesota	$92,580	$45
   17	Hawaii	$88,781	$43
   18	Missouri	$88,068	$42
   19	Tennessee	$87,387	$42
   20	Georgia	$84,171	$40

   Average manager of operations excellence salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Walmart	$142,079	$68.31	897
   2	DoorDash	$140,901	$67.74	144
   3	Chewy	$137,561	$66.14	5
   4	Amazon	$135,641	$65.21	1,404
   5	CITGO Petroleum	$133,479	$64.17
   6	Connecticut Children's Medical Center	$129,607	$62.31	2
   7	Emergent BioSolutions	$126,019	$60.59	1
   8	Citi	$124,968	$60.08	25
   9	Conga	$122,414	$58.85
   10	Premier Consulting Group	$122,295	$58.80
   11	Sarepta Therapeutics	$120,015	$57.70
   12	CareFirst BlueCross BlueShield	$118,955	$57.19	1
   13	Prologis	$118,705	$57.07	11
   14	Bristol-Myers Squibb	$117,173	$56.33	46
   15	Magellan Health	$115,119	$55.35	1
   16	Buckeye Partners	$114,512	$55.05
   17	Florida Power and Light	$113,802	$54.71	13
   18	SmartPractice	$113,677	$54.65
   19	Dana Incorporated	$112,973	$54.31	1
   20	MetLife	$112,889	$54.27

4. Writing a manager of operations excellence job description

   A manager of operations excellence job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a manager of operations excellence job description:

   Manager of operations excellence job description example

   The Operational Excellence (OpEx) Manager is a key leader responsible for ensuring the execution of strategic initiatives and capability building as part of the Operational Excellence program for the North Chicago Manufacturing Plant. The OpEx manager is part of the Senior Management team and works collaboratively with the various teams to implement operational improvements that focus on improving quality, productivity, labor, and cost saving efficiencies. This role will serve as a change agent for developing and encouraging a culture that is driven by safety, discipline, transparency, and accountability.
   
   * Lead and execute complex process improvement projects to drive improvements in cost, quality, service and safety
   
   * Work directly with site leadership to develop multi-year plans and partner with them to track progress.
   
   * Lead the strategy development for the site and manage the implementation program of the strategic initiatives
   * Lead workshops and projects across the site to engage the employees at all levels
   * Lead and execute major process improvement and cost savings projects, to deliver financial results within specified time frames.
   * Provide training in the use of CI tools
   * BS in Engineering or Science (required)
   * Training in Lean and Six Sigma improvement methodologies (required)
   * 5 years experience in biopharmaceutical production or related areas (required) and 8+ years of significant engineering and/or operational experience (preferred)
   * Strong computer skills (required)
   
   Proven track record of successful implementation of large and small-scale improvement programs
   
   Ability to plan and manage within budget and time constraints.
   
   High level of preparedness to analyze, discuss and support analysis with management.
   
   Ability to influence with indirect or no authority
   
   Ability to work with employees at all levels of the organization
   
   At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company's affirmative action plan or policy statement, please email

   Copy this example

   

5. Post your job

   There are a few common ways to find managers of operations excellence for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your manager of operations excellence job on Zippia to find and recruit manager of operations excellence candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with manager of operations excellence candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new manager of operations excellence

   Once you have selected a candidate for the manager of operations excellence position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new manager of operations excellence. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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