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Medical assistant jobs in West Seneca, NY

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  • CWI

    Novax Recruitment Group

    Medical assistant job in Buffalo, NY

    📌Certified Welding Inspector (CWI) 📍Buffalo, NY 💰 Up to $90,000 + Benefits 🏗 Structural Steel 🚀 Why This Role Matters: Your expertise will safeguard the integrity of complex structural steel projects, ensuring every weld, joint, and fabrication meets the highest standards of safety, compliance, and craftsmanship. 🎯 Key Responsibilities: Perform weld inspections to AWS, ASME, ISO, and client standards Conduct visual, dimensional, and non-destructive testing (VT, PT, MT, UT) Interpret welding procedures, blueprints, and technical specifications Identify and resolve quality concerns with production and engineering teams Maintain accurate inspection records, logs, and reports Audit welding processes for compliance and best practices Support welders with training on quality requirements and standards ✅ Ideal Candidate Profile: AWS Certified Welding Inspector (CWI) - required Experience in structural steel, shipbuilding, or heavy fabrication Strong knowledge of welding codes (AWS D1.1, ASME Section IX, etc.) Proficiency in NDT methods (ASNT Level I/II preferred) Skilled at interpreting weld symbols, drawings, and blueprints Detail-oriented with strong communication skills Submit resume to ************************** or apply online.
    $90k yearly 4d ago
  • Medical Records Specialist I - Buffalo, NY

    Datavant

    Medical assistant job in Buffalo, NY

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday-Friday 8am-4:30pm EST. (Buffalo, NY) Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$16.50-$19.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $16.5-19.7 hourly Auto-Apply 36d ago
  • Medical Receptionist

    OWM Integrative Wellness

    Medical assistant job in Buffalo, NY

    Job Description Medical Receptionist - OWM Integrative Wellness (Buffalo, NY) $24-$30/hour (based on experience) OWM Integrative Wellness is a nationally recognized center for advanced integrative and regenerative medicine. Our mission is to help patients live their most vibrant, optimized lives through cutting-edge therapies, compassionate care, and a personalized wellness experience. We're looking for a Medical Receptionist who thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations. What You'll Do: Welcome patients and ensure a warm, professional first impression Accompany patients to treatment rooms Manage phone calls, scheduling, and patient communications Coordinate patient check-in and check-out with accuracy and efficiency Support clinical staff with scheduling and workflow needs Handle administrative tasks with attention to detail and confidentiality What We're Looking For: Previous medical office or reception experience (integrative/functional medicine a plus) Strong communication and organizational skills Comfort with technology and EMR systems Professional demeanor with warmth and compassion A team player who contributes to our collaborative culture Why Join OWM: Competitive pay: $24-$26/hour (based on experience) Be part of a forward-thinking, physician-led team redefining healthcare Support patients in life-changing wellness and healing journeys Positive, growth-oriented culture with opportunities for development If you're inspired by helping patients feel truly cared for and want to be part of a practice that's setting new standards in integrative wellness, we'd love to hear from you. Shift Expectations: This is a full-time position with rotating weekly shifts. Monday-Friday 7-3, 8-4, 9-5, and be available for Saturday 8-2. Certifications, Licenses, Registrations: None required Equal Employment Opportunity: Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. Monday-Friday with rotating shifts of 7-3, 8-4, 9-5, and be available for Saturday 8-2.
    $24-30 hourly 10d ago
  • Medical Assistant - (ABA Focus)

    Kids First Services 4.1company rating

    Medical assistant job in Buffalo, NY

    Use your medical skills to change children's lives-become a fully trained Behavior Technician with Kids First! At Kids First, many of the skills you already have-patient care, communication, and attention to detail-are exactly what you need to thrive as a Behavior Technician (BT). We provide full in-person training so you can confidently transition into this role and help children with autism reach their full potential. If you're passionate about helping others and want a career with growth opportunities, we'd love to have you on our team. Apply today and take the next step in your healthcare journey with us. Medical Assistant → Behavior Technician Pay: $16 to $23/hour (Based on experience) Location: New York City (in-person training provided) About Kids First Kids First is a well-established and highly respected organization, recognized as one of the major ABA companies in the United States. With a strong presence across multiple regions, we are devoted to delivering exceptional services to children and their families. Our dedicated therapists help children diagnosed with Autism Spectrum Disorder (ASD) reach their fullest potential, following treatment plans designed by our Board-Certified Behavior Analysts and using the principles of Applied Behavior Analysis (ABA) therapy. What You'll Do As a Behavior Technician, you will: Work 1:1 with children in their homes, implementing individualized treatment plans designed by a Board Certified Behavior Analyst (BCBA) Provide ABA therapy sessions focused on building skills and reducing challenging behaviors Ensure a safe, positive, and supportive environment for each client Collect and log daily progress data to track development and outcomes Receive regular supervision and mentorship from a BCBA to ensure high-quality service Celebrate your client's growth as they achieve new skills and milestones What We're Looking For Preferred but not required-we train the right people! 1+ year of experience working with children or adolescents (healthcare, childcare, education, or special needs experience is a plus) Experience as a Medical Assistant or similar patient care background strongly preferred Willingness to complete a 40-hour Registered Behavior Technician (RBT) training course (provided by Kids First) Strong communication and problem-solving skills Ability to work part-time with the potential for full-time hours Compassion, patience, and dedication to making a difference Why Join Kids First? Make a Lasting Impact - Help children with autism achieve their goals and unlock their potential. Paid Training Provided - No prior ABA experience required; we will train you to succeed. Supportive Team Environment - Work alongside experienced clinicians and colleagues who care. Career Growth - Opportunities to advance into senior roles as our company continues to expand. Comprehensive Benefits - For eligible employees: medical, dental, vision, paid time off, vacation, disability coverage, maternity leave, and more. Ready to use your Medical Assistant skills in a whole new way? Apply today and start your journey toward becoming a certified Behavior Technician with Kids First.
    $16-23 hourly Auto-Apply 60d+ ago
  • Medical Assistant - Family Planning Dept.

    Community Health Center of Buffalo 4.4company rating

    Medical assistant job in Buffalo, NY

    The Community Health Center of Buffalo is seeking Medical Assistants to join the Family Planning Department. The Medical Assistant will perform clerical and clinical functions under the supervision of the Registered Nurse and/or Physician. This position offers competitive pay and benefits including medical, dental, vision, life insurance, 401k, tuition assistance, and paid time off. **Responsibilities:** **General:** - Adhere to agency policies and procedures regarding confidentiality - Participate in quality improvement activities - Communicate effectively with patients and staff - Maintain a professional demeanor when interacting with patients and staff - Adhere to infection control principles - Contribute to Quality Improvement and Quality Assurance activities as needed **Specific:** - Maintain a clean, safe, and orderly work environment - Perform clerical duties to facilitate efficient patient flow - Prepare patients and examination rooms for procedures - Assist providers during examinations and procedures - Conduct routine diagnostic tests - Collect and process specimens - Maintain supplies and equipment in patient rooms - Ensure the integrity of medical records and documentation - Provide patient education and support - Identify and communicate emergency situations to appropriate personnel - Attend required meetings - Perform additional duties as assigned **Physical Demands:** This role requires periods of sitting, standing, walking, bending, and stooping. Some evening work may be necessary. **Minimum Qualifications:** - High school diploma or equivalent - Nursing or Medical Assistant Diploma - Three (3) years of relevant experience - Computer literacy including proficiency in MS Word, Excel, and Outlook **Preferred Qualifications:** - High school diploma or equivalent - Certified Nursing or Medical Assistant diploma - Five (5) years of experience in an ambulatory setting - Certification by the American Association of Medical Assistants - Computer literacy, including proficiency in MS Word, Excel, and Outlook - Certification by the American Association of Medical Assistants This is a union position (1199SEIU) with an hourly rate of $17.63 - $21.28.
    $17.6-21.3 hourly 60d+ ago
  • Medical Assistant- Podiatry

    Evergreen Health 4.4company rating

    Medical assistant job in Cheektowaga, NY

    Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Medical Assistant performs a wide variety of duties and responsibilities, collaborating with medical staff and focusing on quality and customer service, to ensure a patient-centered approach to care in our Podiatry department. As part of the essential functions of this role, the Medical Assistant: * Collaborates with and supports team members to ensure a patient-focused approach to care * Performs clerical duties that drive efficient patient flow * Prepares patients for provider visits and/or procedures by taking vital signs; accurately records medical history and determines risk factors * Facilitates lab and diagnostic tests at the request of the ordering provider * Conducts a review of scheduled patient charts to assist with pre-visit planning * Assists and prepares all paperwork on behalf of patients, including, but not limited to: prior authorizations for treatments and prescriptions, patient benefits, entitlements, disability, and any other agency inquiries as assigned * Maintains exam rooms according to protocols; cleans rooms and equipment between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked and equipment is functioning properly * Thoroughly records information in EMR to meet clinical and agency requirements * Facilitates infection control through utilizing and maintaining sterilization of equipment * Maintains documentation of logs * Maintains compliance with patient medical records and procedures and complies with all HIPAA standards * Other duties as requested Qualified Candidate will have a High school diploma or equivalent, current valid CPR certification and one (1) year of experience in a healthcare practice. Medical Assistant Certification CMA (AAMA) strongly preferred. Familiarity with EMR system (Medent) strong preferred. Candidate must t be able to communicate clearly and professionally in writing and verbally, demonstrate familiarity with computers and MS Office software (Outlook, Word) and ability to multitask and work effectively in a high-stress and fast-moving environment. Excellent customer service skills required; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential Job Type: Full-time Schedule: Mondays 11:00am to 7:00pm at 800 Hertel Ave. in Buffalo, and Tuesday through Friday 8:00am to 4:00pm at 7 Community Dr. in Cheektowaga Education: High School Diploma or equivalent Experience: Experience working in a healthcare practice preferred; experience working with EMR software (Medent) preferred Certification: BLS/CPR required; CMA (AAMA) certification preferred What Evergreen Health Offers You: * Multiple comprehensive medical health insurance plans for you to choose from * Dental and Vision coverage at no cost to you * Paid Time Off package that equals 4 weeks of time in your first year * 403b with a generous company match * Paid parking or monthly metro pass * Professional development opportunities * Paid lunch breaks
    $36k-43k yearly est. 5d ago
  • Medical Assistant

    RPCI Oncology PC 4.4company rating

    Medical assistant job in Cheektowaga, NY

    Full-time Description Our Dermatology team in Cheektowaga, NY is seeking a compassionate Medical Assistant to join us in delivering exceptional care to our patients. Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options We offer an excellent benefit package: Schedule is Monday through Friday Generous Vacation and Sick time 11 Holidays Medical Insurance via Highmark Blue Cross Blue Shield HRA - employer funded Dental Insurance and Vision Insurance 401(k) with company match As a Medical Assistant, you will prepare charts for upcoming patient appointments, obtain vitals, conduct patient intake as directed, and assist the providers during office hours so that patients are treated in a prompt, efficient and courteous manner. Responsibilities: Completes chart prep 24-48 hours prior to patient appointment to ensure chart is complete with notes, pathology report, test results, medications, allergies, etc. Timely and accurate documentation in the Electronic Medical Record (EMR) Assist surgeons in mini OR with minor surgical procedures that require knowledge of sterile procedure and autoclaving instruments Maintain confidentiality of all current and former patients/charts as required by clinic policy and governing laws Follow proper protocol for securing workstation when walking away Document in the EMR using only your assigned login Escorts patients to exam room, obtain vitals, updates patient history, reconciles medications, allergies, and any required quality data Provides patient with orders, education and medication instructions as directed by Provider Cleans and prepares exam rooms for each patient Empties hazardous waste receptacles when full Identify and properly label all specimen tubes for testing Follows up on Electronic Medical Record documents routed to him/her by the Providers Accurately and efficiently respond to tasks received from providers and other office staff Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Interact with fellow workers in a way that promotes a harmonious and cooperative working environment Be expected to utilize spare time in work related activities which contribute to the clinic's needs May intercept patient phone calls regarding clinical issues Stocks exam rooms with medical supplies, as necessary Performs other related duties as assigned or requested Requirements Education/Experience: Successful completion of an accredited medical office assistant education program OR High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical medical assistant and phlebotomy experience 1 year prior work experience Certifications/Licenses: BLS Certification is required Medical Assistant Certification strongly preferred Salary Description $22.00-$24.00/hour
    $22-24 hourly 60d+ ago
  • Medical Assistant

    Grider Support Services LLC

    Medical assistant job in Buffalo, NY

    Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a skilled and compassionate Medical Assistant to join our ambulatory team. As a Medical Assistant, you will play a crucial role in providing high-quality patient care and support to our medical staff. If you have a passion for helping others and possess the necessary medical knowledge and skills, we encourage you to apply. ???? Location:462 Grider Street Buffalo, NY ???? Department: Specialty Practice ???? Shift: Full-Time | Monday-Friday, 8:00 AM - 4:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties Prepares patient for examinations by rooming patient, taking vital signs, height/weight, reason for visit, screenings, and recording medical histories Performs routine lab tests and collects and labels laboratory specimens Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities. Assists with answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. Obtains patients insurance information, demographics, and prior authorizations for testing. Ensures cleanliness of patient rooms, stocks and reorganizes medical supplies and manages inventory Ensures patient confidentiality in compliance with HIPAA regulations Participates in staff development and staff meetings Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Perform other duties assigned by management. Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00 to $22.00* per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts! Qualifications Education: High School diploma or equivalency Basic Life Support (BLS) Certification, required within 90 days of service Certification as a Medical Assistant, preferred Experience: 1 year experience as a medical assistant in an ambulatory care setting, preferred Skills & Competencies: Proficient in performing clinical tasks such as taking vital signs, updating patient chart information and recording other medical data Excellent communication and interpersonal skills to interact with patients, families and healthcare team members Familiarity with Electronic Medical Records (EMR) and other healthcare technology Critical thinking, time management, strong communication, problem-solving, and ability to handle various clinical situations. Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
    $18-22 hourly 9d ago
  • Behavioral Health Assistant - Detox and Inpatient Part-Time

    Horizon Career

    Medical assistant job in Buffalo, NY

    Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” - Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… Assist with patient admissions and discharges. Perform hourly building rounds to ensure patient safety. Complete room searches throughout the facility. Administer toxicology screenings. Supervise wellness and family group activities. Guide patients through the challenges of recovery. Address patient behaviors using a patient-centered approach. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: An Associate's degree and 1 year of relevant experience. Relevant experience includes previous work in a behavioral health setting or customer service role. -or- High School Diploma or equivalent with 2 years of relevant experience. Relevant experience includes previous work in a behavioral health setting or customer service role. Location: This position is located at our detox and stabilization center at 291 Elm St, Buffalo NY. Hours: This position is part-time with the following schedule: Saturday - Tuesday 3:30pm - 12:00am. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You'll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Stationary posture with frequent standing/sitting alternation. Mobility between nearby worksites and within facilities. Mobility required involving repetitive wrist, hand, and finger movements. Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Occasional operation of company owned motor vehicles. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.
    $32k-46k yearly est. 16d ago
  • Behavioral Health Assistant - Detox and Inpatient Per-Diem

    Horizon Village

    Medical assistant job in Buffalo, NY

    Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” - Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… Assist with patient admissions and discharges. Perform hourly building rounds to ensure patient safety. Complete room searches throughout the facility. Administer toxicology screenings. Supervise wellness and family group activities. Guide patients through the challenges of recovery. Address patient behaviors using a patient-centered approach. Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: An Associate's degree and 1 year of relevant experience. Relevant experience includes previous work in a behavioral health setting or customer service role. -or- High School Diploma or equivalent with 2 years of relevant experience. Relevant experience includes previous work in a behavioral health setting or customer service role. Location: This position is located at our detox and stabilization center at 291 Elm St, Buffalo NY. Hours: This position has a flexible schedule but requires Saturdays from 3:30pm - 12:00am. 2 Shifts are required per pay period. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You'll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Stationary posture with frequent standing/sitting alternation. Mobility between nearby worksites and within facilities. Mobility required involving repetitive wrist, hand, and finger movements. Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Occasional operation of company owned motor vehicles. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.
    $32k-46k yearly est. 3d ago
  • Departmental Assistant - Certified Medical Assistant

    Umass Amherst

    Medical assistant job in Amherst, NY

    About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Certified Medical Assistant assists providers with patient care including clerical, medical and organizational tasks consistent with University Health Services (UHS) organizational guidelines and under the supervision of a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA) or Physician (MD). Works under the direct supervision of the CMA Practice Manager, who establishes work schedules, duty assignments and verifies work performance. Essential Functions Checks provider schedules and organizes patient flow; greeting and accompanying patients to exam room, collecting patient history and performing intake assessments per organizational guidelines. Performs and maintains skill level consistent with organization's guidelines for the administration of medications and/or injections done under the supervision of an NP, PA, or MD which include but are not limited to the following: Sets-up and initiates nebulizer treatments. Applies oxygen delivery system at correct flow rates. Administers immunizations and TB tests per UHS protocol. Performs basic wound care, suture removal, ear irrigation, blood glucose monitoring and assists provider with minor procedures including cast applications. Prepares appropriate and complete documentation for all patient care activities including telephone encounters while maintaining patient confidentiality. Maintains proper handling and storage of hazardous materials (biohazards, corrosives, sharps). Performs specimen collection and decentralized laboratory testing per UHS protocol including documentation. Takes routine and postural vital signs, performs peak flow measurement and pulse oximetry, EKGs, vision screening, spirometry per UHS protocol. Performs routine orthopedic care, crutch/cane instruction, application of air splints, ace wraps and other splints and cast removal. Maintains and monitors proper temperature control for vaccine storage. Performs receptionist duties as needed including appointment scheduling, verification of insurance coverage and patient demographics utilizing the computerized patient management system. Assists with referrals, preauthorization and completing various forms/requisitions as needed to expedite patient care. Participates in medical tracking system which includes maintaining accurate data entry including appropriate documentation and informing provider of pertinent information. Uses universal precautions when exposed to blood and body fluids. Maintains patient confidentiality at all times utilizing current Health Insurance Portability and Accountability Act (HIPAA) guidelines. Maintains adequate levels of supplies in all exam rooms; orders medical and office supplies as needed; performs duties specific to the daily opening and closing of clinics; assists in general housekeeping of the clinic to maintain a safe and clean working environment. Maintains knowledge of equipment and supplies pertinent to clinical operations. Participates in annual UHS trainings, skills review and competency assessments. Maintains knowledge and familiarity with UHS policies and procedures. Interacts respectfully with patients understanding and promoting patient rights. Promotes a harmonious work environment with co-workers. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Associate Degree from an accredited Medical Assistant Program OR successful completion of certification exam for Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). Ability to carry out written and verbal instructions. Working knowledge of basic hospital/clinic practices, techniques, equipment and terminology. Good oral & written communication skills including telephone etiquette. Basic knowledge of insurance plans. Computer experience. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) American Association of Medical Assistants (AAMA) certification. American Medical Technologist (AMT) certification. Prior experience in an outpatient healthcare facility. Experience with electronic medical records. Physical Demands/Working Conditions Typical outpatient healthcare facility activity. Requires the physical ability to lift & transfer patients. Additional Details Participates in on-call, after hours, holiday & weekend coverage. Is essential staff, required to work on snow days. May be assigned to specialty clinics as needed. Will acquire the following qualifications while on the job: Understanding of UHS policies & procedures. Knowledge of daily clinic and urgent care routine. Basic CPR certification. Knowledge of computerized practice management system. Knowledge documentation unique to UHS. Knowledge of insurance and patient registration. Additional skills required for UHS procedures and equipment. Knowledge of medical records retrieval. Skill in ordering supplies from in-house central supply. Work Schedule 1 PM - 9 PM M-F; weekends 10:30 AM - 5:30 PM. This is a temporary, non-benefited position. Salary Information $25-30/hr. Special Instructions to Applicants Please complete online application and provide contact information for (3) three professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
    $25-30 hourly 60d+ ago
  • Medical Assistant - Downtown Buffalo

    UBMD Primary Care 4.8company rating

    Medical assistant job in Buffalo, NY

    MEDICAL ASSISTANT: UBMD Primary Care seeking a full-time Medical Assistant for a busy outpatient clinic in downtown Buffalo at the Conventus Medical Office Building. Qualified candidates should have a minimum of two (2) to three (3) years of experience working as an MA/MOA, preferably in an outpatient clinic setting. Candidates should also have experience in electronic medical records, excellent communication, organizational, customer service, and multi-tasking skills. Schedule will be Monday through Friday 8:30 am - 4:30 pm with rotating Thursday evenings. Parking is paid for downtown location. Pay range is $18.50-$20/hour. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Medical Assistant LOCATION(S) Outpatient Clinic - Conventus Medical Building 1001 Main Street, Buffalo, NY 14203 REPORTS TO: Nurse Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-Time Job Summary: The Medical Assistant (MA) will be responsible for performing clinical duties at an outpatient clinic under the direction of a Registered Nurse (or other licensed professional). Essential Functions: Responsible for ensuring timely and efficient rooming of patients. Performs clinical intake on patients by checking vitals such as height, weight, temperature, blood pressure, pulse and respiration. Prepares patients for examinations, procedures and/or treatments. Obtains, evaluates and records patient's history in electronic medical record (EMR) system. Observes patients, charting in EMR and reporting changes in patient's condition, such as adverse reactions to medication or treatment. Collects and processes specimens. Maintains examination/treatment rooms, including inventory of supplies and equipment. Conducts clinical portion of annual well visits. Ability to work required number of hours per week on a regular basis, except during times when paid time off is requested and approved. Reviews and addresses daily tasks as assigned. Complies with all OSHA regulations. Adheres to HIPAA and confidentiality policies and procedures. Other Functions: May be needed to assist with administrative responsibilities, such as making appointments, greeting patients, collecting copays, updating demographic and insurance information, scheduling tests or referrals and coordinating timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits. Refers patients to proper resources such as billing department. Provides patients with education materials, distribution of resource literature from insurance carriers and community service recommendations, as needed or requested. Maintains competence through continuing education and training. Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner. Any other duties as requested or assigned by the Nurse Manager and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. May be required to travel to other UBMDFM location(s) dependent on company need. Work hours may fluctuate depending on company/clinic needs. Qualifications: Education: Medical Assistant (MA)/Medical Office Assistant (MOA) certificate or degree training preferred. May substitute a minimum of two (2) years' experience as an MA/MOA in lieu of certificate or degree. Experience: Minimum of two (2) to three (3) years' experience working as an MA/MOA, preferably in an outpatient clinic setting. Knowledge, Skills & Abilities: Experience in electronic medical records preferred. Excellent communication, organizational, customer service and multi-tasking skills required. Working/Environment Conditions: Position is in a well-lit, fast-paced, clean clinic environment. Office noise level will be mild to moderate most times. Moderate/average indoor temperatures. May have exposure to occupational health hazards in the clinic setting. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard. Prolonged standing/walking while performing patient care services. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting (up to 15 pounds) may be required. Regular, predictable attendance is required. Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.
    $18.5-20 hourly 11d ago
  • Medical Assistant (MA)

    Gppc

    Medical assistant job in Depew, NY

    Who we are: Join General Physician, PC. - one of WNY's largest and most respected multi-specialty medical groups! We are committed to providing comprehensive, high-quality patient-centered care to improve the overall quality of the lives of our patients. Location: Depew, NY Position Type: Full-time, First Shift No nights, weekends, or holidays and free parking! What you can expect: Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Monday through Friday, day shifts! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to perform clinical and administrative duties that assist in patient care management. Verify patient information by recording medical history and confirming the purpose of the visit. Prepare patients for examination by performing preliminary physical tests such as, but not limited to, manual blood pressure, height, weight, BMI, obtaining vitals, and interviewing patients regarding the reason for the visit. Conduct chart preparation following the Quality Checklist. Perform point-of-care testing and collect lab specimens as appropriate. Manage incoming documents and assist with the completion of necessary forms. Complete prior authorizations for medication and imaging services. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system promptly. Manage the inventory of clinical supplies, stock, and clean exam rooms. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, following internal and legal regulations. Assist with examination and in-office treatment by handing providers instruments and materials. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High School diploma, Certification for Medical Assistants from an accredited facility preferred Proven work experience in a healthcare facility preferred Strong clinical skills preferred Strong written and verbal communication skills with the ability to utilize computer programs * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. (IND123)
    $32k-41k yearly est. 1d ago
  • Medical Assistant

    Northtowns Ambulatory Surgery Center, LLC

    Medical assistant job in Buffalo, NY

    Job Description As a Medical Assistant at Northtowns Ambulatory Surgery Center you will be responsible for providing clinical support to ensure efficient operations of the surgery center. You will support nurses, LPN's and patients thorough a variety of tasks related to patient care management, organization, and communication. Medical Assistants are expected to maintain the highest level of customer service and professionalism. Hours: Mon-Fri 6-2, 7-3, 8-4, 9-5 Duties and Responsibilities: Greets patient and provides comfort and reassurance to the patient and supports the patient's right to privacy, dignity, and confidentiality. Stocks Pre-Op & PACU with supplies, stocks refrigerator with nourishment for patients. Weighs patients and reports results to RN. Assists in the monitoring of physical symptoms and behavioral changes. Reports any concerns to RN. Provides nourishments for patients under supervision of RN. Assists patients in and out of bed and to bathroom as per RN. Assist patients in dressing as needed. Escorts the patients via wheelchair to car after discharge. Cleans equipment in all areas of the Center according to manufacturer's recommendations and stores equipment safely. Performs room turnover and appropriate room cleaning in all areas of the Center accordance with Center policy. Performs clerical tasks as needed. Helps Materials Manager with supplies as needed. Education and Experience: Graduate of a school for medical technology, medical assistant program, preferred. Prior experience in a physician's office or health care setting, preferred. Able to speak, read, and write in English. Physical/Mental Requirements Ability to sit/stand for a considerable amount of time; ability to walk. Visual and auditory acuity for frequent use of computer, telephone, and occasional use of other office equipment. Ability to perform occasional overhead and low reaching. Physical strength required for equipment needs and patient-care activities. Visual and auditory acuity for timely responsiveness and patient-care assessment activities. Ability to move quickly in response to center needs. Constant and frequent judgment and response. Occasional judgment and response to disasters or emergencies, actual events, or drills. Working Conditions (Environmental) Well-lit and ventilated, with non-hazardous and hazardous equipment. Category I: involves occupational exposure to blood and other potentially infectious body fluids and materials.
    $32k-41k yearly est. 22d ago
  • Medical Office Administrative Assistant

    Buffalo Hearing & Speech Center 4.1company rating

    Medical assistant job in West Seneca, NY

    Job Details West Seneca - West Seneca, NY Full Time, 12 Month $19.97 - $23.96 HourlyDescription Buffalo Hearing & Speech Center is seeking a full time Medical Office Administrative Assistant to provide administrative support & customer service in our busy Audiology & Speech clinic with generous time off and other benefits. Previous medical insurance & billing experience preferred. This position will be primarily located at our West Seneca location and must be flexible with travel to provide coverage at our other clinic locations in Williamsville, Buffalo, and Niagara Falls. Must have a valid drivers license and own transportation available as there is regular travel to other sites. Clinics are open Mon- Fri. Essential Functions: Greeting patients: welcoming patients and their families in a friendly and professional manner Answering phones: handling incoming calls, providing information, and directing calls to the appropriate staff Addressing patient inquiries: answering questions, addressing concerns, and providing clarification on procedures Patient check-in and check-out: Verifying patient information, collecting payments, and ensuring a smooth flow of patients through the office Appointment Scheduling and Management through Electronic Health Information System Assisting with insurance verification in various databases, processing payment, and managing patient accounts Performing general office tasks to maintain organization and efficiency Acting as a liaison between patients, doctors, and other staff internally and externally, relaying information and ensuring smooth communication Monitor and ensure safe and orderly patient waiting area Assist with receiving and shipping of hearing aids and related equipment Other important Functions: Protecting patient privacy and ensuring compliance with regulations for HIPAA, DOH, Medicaid, and Medicare Being aware of emergency procedures and assisting with patient care during emergencies Continuous learning and process improvement May be trained to specialize in certain clinic functions such as handling patient calls for scheduling speech-language evaluations and therapy or other specialized areas. Skills: Knowledge of Microsoft Office, proficient use of excel Strong organizational skills Ability to coordinate and oversee a busy office Ability to multitask Strong attention to detail Excellent customer service Education: Minimum of a high school diploma or GED Experience: 2 years' experience with customer service. Prior medical office experience preferred. Physical Requirements: Physical actions may include, but are not limited to; bending, kneeling, standing, squatting, reaching, printing, crawling, and running. Vision, speech, tactical and hearing senses adequate to perform job requirements.
    $31k-36k yearly est. 60d+ ago
  • Medical Secretary

    Associated Physicians of WNY P.C

    Medical assistant job in Buffalo, NY

    Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired
    $30k-38k yearly est. 10d ago
  • Medical Assistant

    Som Medical Practice

    Medical assistant job in Niagara Falls, NY

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. Responsibilities Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment Clean instruments and equipment after use Answer phones and field questions about medical issues, identifying visit needs Assist nurses and doctors with basic medical care and procedures Track lab results, receptionist duties, and handle basic medical office duties Qualifications Excellent customer service skills Strong attention to detail
    $32k-41k yearly est. 26d ago
  • Medical Receptionist

    MVPT Physical Therapy

    Medical assistant job in Depew, NY

    Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Part-time hours: Monday, Wednesday 3:00PM - 6:00PM; Tuesday, Thursday 4:00PM - 7:00PM. Do Meaningful Work, by: Providing an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: With training, the ability to become proficient with scheduling software An ability to work collaboratively in a team environment A compassionate and patient-focused attitude A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Professional: Previous experience in a healthcare setting is desirable. Hourly Pay: $16.00 - $17.00 / hour MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
    $16-17 hourly 11d ago
  • Medical Secretary

    Lenahan Dermatology PLLC

    Medical assistant job in Amherst, NY

    Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired
    $30k-38k yearly est. 2d ago
  • Medical Assistant (Care Team Associate II) - Cambria

    Advantagecare Physicians 4.5company rating

    Medical assistant job in Cambria, NY

    AdvantageCare Physicians (ACPNY) is a primary and specialty care practice serving half a million patients across the New York metropolitan area. With more than 30 medical offices across New York City's five boroughs and Long Island, ACPNY is continually expanding our practice and enhancing our services for communities throughout New York. As we grow, our employees grow with us. Summary of Position The Care Team Associate II serves as a member of the Care Team in the treatment and care of patients who assists providers with clinical services and administrative tasks to support population health guided best in class care. The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager. The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her observations. Principal Accountabilities * Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests. Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests. Monitors patient flow in waiting room and assesses patients' and guests' needs as they wait. Proactively resolves patient flow issues related to registration, check-in, and check-out processes. Assists patients in resolving patient service or clinical issues as needed. * Answers telephones in a professional manner utilizing excellent customer service skills exhibited by courtesy, cooperative spirit, and tact when interacting with employees, patients and visitors. Utilizes standard ACP greeting at all times when answering the telephone. Schedules patient appointments accurately in computer system. Verifies insurance coverage, as required. Takes the initiative to resolve all patient concerns and issues. * Checks-in patients and prepares and processes appropriate forms. Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies. Performs a complete registration of patient's demographic and financial information using electronic systems as needed. Responsible for the integrity of the data. Scans documents into the electronic systems, as assigned. * Checks-out patients at the end of the visit, verifying that patients have all required documentation prior to leaving the medical facility. Thanks patients as they leave and solicits feedback about the quality of service and experience. * Takes complete and accurate IB messages from all individuals contacting the medical facility by telephone, including messages related to patient needs intended for providers and clinical staff. Delivers messages to the intended recipient in a timely manner. Escalates calls pursuant to the ACPNY call escalation policy. Checks email correspondence, electronic task lists, and other written communication regularly throughout the business day to enable timely knowledge of and response to written correspondence. * Collects cash from patients for charges and co-payments and provides patient receipts. Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session. Performs accurate end of day reconciliations. Makes reminder and "no show" calls. Prints schedules and confirms appointments. Sends correspondence to patients' residences in order to remind, recall or reschedule appointments. * Coordinates internal and external referrals to specialists by coordinating and scheduling all appointments, providing appointment date and time reminders, providing directions to the specialist's office and copies of any pertinent medical records or tests needed for the specialty appointment. Coordinates additional tests as needed. Utilizes the EPIC preferred provider list and/or external provider list for the coordination of referrals. When requested, provide patients with a list of three external specialists to satisfy their request to research and select their own specialty provider. * Reviews the referral WQ daily to address any referrals which may have been ordered in a non-face to face encounter, such as an in-basket message and proceeds to arrange these referrals. Acts as a liaison between ACPNY and external specialists for outpatient procedures performed at other facilities, i.e. interventional, surgical or other. Provides data as necessary and conducts all necessary follow up. Acts as the key point of reference to communicate with patients on pre-and post-referral appointment matters. * Assists care teams with campaigns/initiatives such as the Influenza program and the Health outcome survey and closing gaps in care. Provides information to patients and assists them in getting the care they need. Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce unnecessary ED visits and admissions. * Maintains effective communication with patients, families, peers and other members of the health care team. * Attends all meetings as directed by practice administrator/designee. Demonstrates flexibility in the acceptance and completion of work assignments. Effectively takes action without being told (e.g., takes initiative) within the scope of his/her responsibilities. Recognizes and performs duties which need to be performed although not directly assigned. May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need. * Demonstrates proficiency with computer systems (e.g., electronic practice management/electronic health record) within 3 months of training as evidenced by the following metrics: patient registration quality, time to check in, cash draw closing, referral WQ management Completes all tasks on the electronic system required for the job function consistently, accurately, and in a timely manner. Demonstrates professionalism in attitude, dress, decorum, and interaction with patients, clients and co-workers. Adheres to the ACP's dress code. * Arrives on time for assigned shift and maintains a punctuality and attendance record consistent with ACPNY Time and Attendance policies. Respects patient confidentiality and withholding restrictive information. Demonstrates good judgment, discretion and ability to problem solve. Contributes to a cooperative, friendly and mutually supportive work environment: a "team" player. * Participates and supports the care team in direct patient care under the supervision of an RN/LPN Supervisor. Performs duties involving direct patient care as assigned by the RN/LPN Supervisor/MD within the framework of ACP policies and procedures. Identifies physical, behavioral, and emotional characteristics typical for the age group of the patient receiving care. Modifies approaches based on patient age-specific needs and responses to treatment. * Performs a variety of patient care functions based on age-specific needs using age-appropriate communication techniques. Patient care functions include but is not limited, to the following: physical examination preparation, personal history/medications/allergies recording in the EMR, vital signs, phlebotomy, heights, weights, finger sticks, electrocardiograms, head circumference measurements, vision and hearing screening, set up oxygen and suction, pulse oximetry, peak flow testing, Provide PHQ-9 (mental state questionnaire), urine dipstick (exclude interpretation), and urine pregnancy (exclude interpretation). Chaperones during patient examinations, as needed. Provides medication verification on recently hospitalized patients and ensures recent labs have been scanned. Notifies appropriate staff of patient's status. Documents pertinent patient care information in the electronic medical record. * Collects and accurately labels specimens. Prepares specimens and required paperwork for collection by affiliated laboratories. Retrieves lab, pathology and diagnostic data from the outside laboratories, collates for upcoming visits. * Ensures that all pertinent equipment is sterilized according to schedule based on the purpose for and use of the equipment. Notifies appropriate personnel regarding any malfunction in equipment. Keep examination rooms neat and clean. Restocks exam/treatment rooms and medical supply inventory on a daily basis. * Completes all necessary forms in an accurate and timely manner. * Assists with various medical procedures, as required, e.g., sigmoidoscopies, colposcopies, and biopsies consistent with the NY State Nursing Guide to Practice (NYSEDOP). * Performs other job-related duties as required. Qualifications Education, Training, Licenses, Certifications * High School diploma or GED * Associate degree preferred * Certificate of completion from an accredited Medical Assistant Program required or eligibility to sit for the national certification exam and pass the exam within 18 months of hire Relevant Work Experience, Knowledge, Skills, and Abilities * Minimum 1 year experience as medical assistant in an ambulatory care setting * Three years' experience as medical assistant in an ambulatory care setting preferred * Experience and ability to navigate an EMR (Electronic Medical Record) Additional Information * Requisition ID: 1000002777 * Hiring Range: $23.04 per hour
    $23 hourly 33d ago

Learn more about medical assistant jobs

How much does a medical assistant earn in West Seneca, NY?

The average medical assistant in West Seneca, NY earns between $29,000 and $46,000 annually. This compares to the national average medical assistant range of $27,000 to $43,000.

Average medical assistant salary in West Seneca, NY

$36,000

What are the biggest employers of Medical Assistants in West Seneca, NY?

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