Medical records clerk jobs in Hamburg, NY - 62 jobs
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Patient Service Representative
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Certified Coding Specialist
Unit Secretary
Medical Records Coordinator - Downtown Buffalo
UBMD Primary Care 4.8
Medical records clerk job in Buffalo, NY
UBMD Primary Care seeking full time MedicalRecords Coordinator (MRC) for its downtown outpatient clinic at the Conventus Medical Office Building, 1001 Main Street. The MRC will be responsible for ensuring that all medicalrecords are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations. Will gather and sort documents collected at the front desk from the previous day to verify demographic information, track and report errors, as well as ensure all signature pages are complete and scanned. Completes all tasks assigned in electronic medicalrecords system or through the portal pertaining to medicalrecords in a timely and efficient manner. Responds to incoming calls/voicemails and processes all incoming medicalrecords requests in a timely manner. Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior auths and approvals for outside medical services.
Qualified candidates should have a high school degree/equivalent required, as well as a minimum of 1-2 years' experience maintaining medicalrecords. Excellent communication, multi-tasking and attention to detail skills required. EMR experience required.
Monday through Friday flexible hours with starting time between 7 am and 8:30 pm and end time between 3 pm and 4:30 pm. PAID PARKING.
Pay range is $18.50/hour to $19.50/hour depending on experience. Full-time 37.5 hours/week. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE
JOB DESCRIPTION
POSITION TITLE
MedicalRecords Coordinator
LOCATION(S)
Outpatient Clinic
REPORTS TO:
Health Information Supervisor
FLSA STATUS:
Non-Exempt
SALARY RANGE:
$18.50-$19.50
POSITION TYPE:
Full/Part Time
SUPERVISORY REQUIREMENTS:
N/A
Job Summary:
The MedicalRecords Coordinator (MRC) is responsible for ensuring that all medicalrecords are managed, retrieved, distributed and/or delivered according to company policy and HIPAA regulations.
Essential Functions:
Gathers and sorts all documents collected at the front desk from the previous day to verify demographic updates. Tracks and reports errors, as well as ensures all signature pages are completed and scanned.
Ensures that all tasks completed are compliant with company policy and HIPAA regulations.
Completes all tasks assigned in electronic medicalrecords system or through the portal pertaining to medicalrecords in a timely and efficient manner.
Responds to incoming calls and voicemails received on the medicalrecords line.
Processes all incoming medicalrecords requests in a timely and efficient manner.
Collects new patient paperwork once entered into system, then scans and distributes accordingly.
Retrieves, sorts, distributes and/or scans all incoming faxes and mail as needed.
Collects and reviews all paperwork that has been completed by the providers. Follows up on outstanding items as needed.
Manages ‘closed' document process to include ensuring proper identification included and scanning is completed.
Assists providers with completion of paperwork including, but not limited to, patient forms, letters, medical necessity, prior authorizations and approvals for outside medical services.
Handles patient correspondence as needed/requested for providers.
Ability to work required hours per week on a regular basis, except during times when paid time off is requested and approved.
Reviews and addresses daily tasks as assigned.
Complies with all OSHA regulations.
Adheres to HIPAA and confidentiality policies and procedures.
Provides assistance with insurance verification, as needed.
Assists providers with setting up depositions as needed.
Sends home health documentation to billing department on a regular basis.
Retrieves checks/lock box as applicable.
Works closely with the Health Information Supervisor and/or PSR Coordinator to assist and/or make suggestions with developing front-end processes and workflows.
Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner.
Any other duties as requested or assigned by the Health Information Supervisor and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
May be required to travel to other UBMD Primary Care location(s) dependent on company need.
Work hours may fluctuate depending on company/clinic needs.
Qualifications:
Education: High school degree or equivalent required. Associate's degree preferred.
Experience: Minimum of one (1) to two (2) years' experience maintaining medicalrecords preferred.
Knowledge, Skills & Abilities: Multi-tasking and attention to detail skills required. Experience in various computer programs required, as well as ability and willingness to learn new programs quickly. EMR experience preferred. Excellent communication skills required.
Working/Environment Conditions:
Position is in a well-lit, fast-paced, clean clinic or office environment.
Office noise level will be mild to moderate most times.
Moderate/average indoor temperatures.
May have exposure to occupational health hazards in a clinic setting.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer.
While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting (up to 10 pounds) may be required.
Regular, predictable attendance is required.
Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information.
Equipment:
Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator.
UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee's physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment.
UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.
JOB CODE: MRCOORD-CONV-01.26
$18.5-19.5 hourly 10d ago
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Medical Records Technician
University at Buffalo Neurosurgery 3.6
Medical records clerk job in Buffalo, NY
Summary: Under limited supervision, performs full-range of medicalrecords duties, including the duties listed below.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process all medicalrecords request in document or CD format.
Process all medial record request, patient disability forms, patient FMLA forms, Attorney requests and Subpoena requests in a timely fashion.
Scan and route all requests into the patient's chart.
Create and send an invoice for requests when applicable (preferably via fax)
Process all payments received, and maintain records of check payments with all appropriate Medent invoices.
Run mail room and delivery package distribution.
Performs other related duties as required.
Regular and predictable attendance is an essential function of this position.
Other non-essential duties.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience
Graduation from a Medical Assistant / Medical Office training program or 2-5 years medicalrecords processing experience.
Experience with clinical protocols, medicalrecords processing and HIPAA guidelines preferred.
EMR Experience, Preferably Medent.
$29k-38k yearly est. 7d ago
Medical Records Technician
Community Health Center of Buffalo 4.4
Medical records clerk job in Buffalo, NY
The Community Health Center of Niagara (CHCN) is searching for an experienced MedicalRecords Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off.
Summary: A successful MedicalRecords/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care.
Duties:
* Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic MedicalRecord system
* Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately.
* Discerns when triage by clinical healthcare staff is needed.
* Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws.
* May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed.
* Completes Prior Authorizations and Referrals; Provides Specialist resource information
* Tracks and Logs patient information
* Attends meetings as required.
* Performs other relevant duties as assigned.
Minimum Qualifications:
High School diploma or GED
One (1) year of experience delivering customer service at a high level
Two (2) years experience in MedicalRecords or relevant healthcare experience
Computer literate; Proficient in Microsoft Office
Preferred Qualifications:
Associates Degree in related field
Comprehensive knowledge of medical terminology
Three (3) years of experience delivering customer service at a high level
Three (3) years of MedicalRecords experience or relevant healthcare experience
Proficient with an Electronic MedicalRecord system and Microsoft Office
Union position 1199SEIU, Pay: $15.50 - $18.71/hr.
$15.5-18.7 hourly 60d+ ago
Patient Services Representative - Behavioral Health
Evergreen Health 4.4
Medical records clerk job in Buffalo, NY
Evergreen Health
At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative:
Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient
Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols
Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information
Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients
Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings
Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic MedicalRecords) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
.
Job Type: Full-time
Required education: HS Diploma or GED
Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply
What Evergreen Health Offers You:
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid parking or monthly metro pass
Professional development opportunities
Paid lunch breaks
$35k-40k yearly est. Auto-Apply 47d ago
Onsite Release of Information Specialist II
Verisma Systems Inc. 3.9
Medical records clerk job in Jamestown, NY
Release of Information Specialist II (ROIS II) The Release of Information Specialist II (ROIS II) initiates the medicalrecord release process by inputting data into Verisma Software. The ROIS II works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based at a client site. The primary supervisor is Manager of Operations, Release of Information.
Duties & Responsibilities:
Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medicalrecords, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Minimum Qualifications:
HS Diploma or equivalent, some college preferred
RHIT certification, preferred
2+ years of medicalrecord experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
Must be able to work independently
Must be detail oriented
$40k-62k yearly est. 6d ago
Patient Services Representative - great hours!
Workfit Medical 4.4
Medical records clerk job in Buffalo, NY
WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients.
This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays!
SOME OF THE JOB FUNCTIONS of the patient services representative:
Answer the phone
Distribute email lists and merge profiles
Help with patient intake and discharge
Submit Epic logs, open mail, disperse fax documentation to correct department
We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
$21-23 hourly Auto-Apply 60d+ ago
Patient Service Representative
Great Lakes Medical Imaging
Medical records clerk job in Orchard Park, NY
Job Description
Job Title: Patient Service Representative - Registration
Shift: Day Shift
Reports to: Registration Manager
Status: Non-Exempt
Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$23 per hour.
Summary: The Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role primarily provides registration/check-in services to the patients of GLMI. The Patient Service Representative may also perform a variety of tasks beyond registering patients including; answering calls, documentation in patient charts, and supporting the patient experience while in our facility. Effective communication between departments and excellent patient care must be maintained.
Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.
Personalize the Experience
Greet with eye contact and share a smile.
Create a tone of friendliness and warmth in conversations with patients, peers, and associates.
Respectfully interact with patients, peers, and associates at their pace and level.
Take time to listen to and understand others.
Demonstrate patience and compassion when interacting with patients, peers, and associates.
Act on opportunities to go above and beyond.
Own it, Do it
Do what you say you will do.
Anticipate and prevent potential problems.
Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.).
Follow up on inquiries promptly and accurately.
Take personal responsibility for your work area and the quality of your work.
Communicate clearly, respectfully, and in a timely manner.
Perform as One Team
Speak positively about Great Lakes, team members, and patients.
Demonstrate respect and attentiveness to team members when communicating.
Recognize and share successes of the Great Lakes Way in action.
Proactively offer to help others.
Be flexible and embrace change with a positive attitude.
Contribute to a fun, energetic, and positive work environment.
Practice blameless problem solving, assuming the positive intentions of others.
Strive for Excellence
Share information, knowledge, and expertise.
Be relentless about acting on opportunities to learn and improve.
Ask for, accept, and use feedback.
Look for and act on opportunities for continuous improvement.
Primary Duties and Responsibilities include the following:
Greet and identify patients and visitors as they enter the office
Direct patients to complete pre exam paperwork using company provided systems
Review patient charts to ensure proper documentation and information are enclosed in accordance with practice policies
Obtain additional patient information as needed
Verify and confirm insurance(s) and authorizations
Direct patients and visitors to be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary
Assist in maintaining a neat and organized waiting room
Receive and document payments from patients attributed to copays, deductible, out of pocket services, and past due balances
Schedule or reschedule patients appointments according to practice guidelines
Perform other related duties as assigned
Overtime opportunities may be available as needed
Additional Duties and Responsibilities include the following:
Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner.
Acquire necessary medicalrecords and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel.
Routing and sorting documents within our digital fax tank.
Handle requests from patients related to the GLMI Patient Portal
Access and utilize other medical based systems as assigned
Necessary Skills:
Ability to perform each duty as listed above
Strong computer skills including use of information systems and Google based programs
Problem solving skills
Strong oral communication skills including both phone and in person
Strong customer service skills and diplomacy
Experience in radiology or medical terminology
preferred
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:
High School Diploma or Equivalent, prior administrative experience helpful.
Physical and Mental Requirements:
May be asked to lift up to 25 pounds
Standing, walking, sitting, keyboard use for long periods of time
Ability to listen and communicate with patients face to face or over the phone
Will be required to read, write, work in a fast-paced office setting
Ability to make decisions and think quickly
Must have mental and physical capabilities to perform all tasks listed above
Job Posted by ApplicantPro
$18-23 hourly 20d ago
Patient Services Representative
Peopleinc 3.0
Medical records clerk job in Buffalo, NY
Hourly Pay Rate:
$19.00
Shift:
Monday-Friday
The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a
patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner.
• Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage.
• Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed.
• Collects co-payments as required.
• Obtains patient referrals and prescriptions for all services within the department.
• Coordinates external referrals.
• Contacts patients, as necessary, to communicate appointment dates and times.
• Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services.
• Obtains pre-approval / authorization from insurance company, when required.
• Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations.
• Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested.
• Maintains accurate patient attendance records in Electronic Health Record System.
• Maintains a thorough understanding of all the technical aspects of the PSR position.
• Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time.
• Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR.
• Adheres to People Inc. plan-wide policies on patient confidentiality.
• Supports changes and new programs to improve patient care, service, and staff morale.
• Performs other duties as assigned.
TEAM FUNCTIONS AND RESPONSIBILITIES:
• Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis.
• Works to incorporate new information/skill and responsibility into performance.
• Promotes a positive image of the department and agency.
• Initiates and problem solves utilizing available resources within level of responsibility.
• Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner.
• Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation.
• Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements.
• Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education.
• Plans time off in advance and manages PTO according to department guidelines.
MINIMUM QUALIFICATIONS:
• High School Diploma/GED
• 1 year of related experience
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
SUPERVISORY RESPONSIBILITY:
• This job has no supervisory responsibilities.
What we offer:
Competitive pay and shift differentials
Paid training (no prior experience required)
Health, dental,â¯and vision insurance
Generous paid time off (PTO)
401(k) retirement plan with employer match
Opportunities for career growth within the organization
Supportive team environment that values your contributions
$19 hourly 60d+ ago
Patient Service Representative
Neighborhood Health Center 3.9
Medical records clerk job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit.
About the Role:
As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
Welcomes patients
Verifies patient information and makes corrects in the computer system
Confirms appointment times, locations, and providers during check-in
Communicates delays to the front desk lead
Assists in ensuring appointments are confirmed
Assists in open and closing procedures
Prints daily appointment schedules and front desk reports
Verifies insurance through epaces, heathenet, healthplex
Inputs insurance information including active/expired dates
Sends appropriate patient messages
Assists patients in filling out forms
Collects co-payments including sliding scale nominal fee
Adheres to cash handling policy
You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be a PSR:
High school diploma or equivalent
Able to read, write and speak the English language. A second language of Spanish is preferred
Able to learn new software and computer systems
Strong attention to detail and customer service skills
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Medical office experience or medical terminology knowledge preferred but not required
EHR knowledge preferred but not required
Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $18.50 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
$18.5 hourly 60d+ ago
Unit Clerk, Part-Time
Elderwood 3.1
Medical records clerk job in Hamburg, NY
At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do.
We strive to not only be the partner of choice for our residents, their families and community players - but also for our valued employees. We welcome you to join us.
Are you an organized and dedicated professional looking to make a meaningful impact in the healthcare field? Elderwood is seeking a detail-oriented Unit Clerk to join our compassionate team. If you thrive in a supportive environment and have a passion for being a part of exceptional care, we want to hear from you!
Unit Clerk Position Overview:
Unit Clerk team members assist with ensuring the health and well-being of our residents by providing administrative support. This position is responsible for coordinating proper placement of documents in MedicalRecord; performing secretarial duties for assigned unit; assist with inventory and requisitioning of nursing supplies, forms and stock medications; schedule various appointments, laboratory or other diagnostic needs.
Shift: Monday-Friday afternoons
Responsibilities
Unit Clerk:
Demonstrates understanding and implementation of regulatory guidelines; audits medicalrecords of individuals and maintains required audit documentation.
Closes MedicalRecords following the hospitalization or permanent discharge of the resident.
Performs other medicalrecord procedures under the direction of the Unit Manager.
Upholds all rules pertaining to protection, safekeeping and confidentiality of information regarding residents.
Assists MedicalRecords with preparation of Admission/Discharge Summary form.
Types organizational lists and performs other secretarial functions for the unit.
Distributes mail to residents and staff of unit.
Answers call light signals; directs or assists as appropriate.
Coordinates the preparation of forms and documents needed periodically for MedicalRecords and Treatment Books, Resident Care Planning meetings, and MDS assessments. This includes aide assignment sheets, ROM/Ambulation Records, skin and behavior records.
Coordinates obtaining of information from all disciplines for Inter-disciplinary Discharge Summary and sending information to appropriate destination in a timely manner.
Schedules appointments for consults/follow up for residents including Podiatry and Dental Consultant appointments and influenza vaccinations, if applicable.
Notifies attending physicians of due date for visits, as required.
Responsible for inventory and requisition supplies needed on the nursing unit, including nursing treatment supplies and printing of forms, as assigned.
Handles all information about residents in a confidential manner.
Maintains lab report schedule for admission, routine and annual requirements or special needs of residents. Completes appropriate forms and schedules appointments for lab draws.
Assists with obtaining statistics for nursing monthly report and for annual survey by state health department.
Photographs residents upon admission and places picture in Medication Book.
Assists with obtaining of room labels for resident rooms.
Assists with transporting residents and passing meals as necessary and directed.
Obtains approvals for transportation and schedule van transportation.
Attends facility meetings, staff meetings, and required or preferred in-services.
Qualifications
Unit Clerk:
Minimum of 16 years of age required; HS diploma or equivalent preferred
Employment Certificate/Permit required for applicable individuals
Office practice skills necessary
Knowledge of medicalrecords processing preferred but not required
Attention to detail and accuracy in work required
Personal qualities of tact and dependability, caring and compassionate attitude toward residents
An understanding of need for confidentiality and discretion in processing of information about residents required.
Basic understanding of medical terminology and accepted abbreviations.
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$28k-34k yearly est. Auto-Apply 4d ago
Patient Services Representative
Grider Support Services LLC
Medical records clerk job in Buffalo, NY
Job Description
Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.
We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply.
???? Location: 800 Hertle Ave Buffalo, NY 14207
???? Department: Dental
???? Shift: Full-Time | Monday-Friday, 8:00am-4:00pm (no more 13 hour days, overnights, or working holidays!)
Job Duties
Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays
Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs.
Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed.
Verify patient insurance information and process authorizations
Assists with patient registration prior to appointment and data entry
Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities.
Ensures patient confidentiality in compliance with HIPAA regulations
Participates in staff development and staff meetings
Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members
Perform other duties assigned by management.
Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00-$20.50* hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts!
Qualifications
Education:
High School diploma or equivalency, required
Experience:
1-2 years' experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred
Skills & Competencies:
Knowledge in Electronic MedicalRecords (EMR) and other medical office software
Strong organizational and time management skills with the ability prioritize tasks
Knowledge of medical terminology and basic healthcare procedures
Strong customer service skills to provide a positive experience for patients and their families
Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
$18-20.5 hourly 11d ago
Patient Services Representative (PSR)
Gppc
Medical records clerk job in Orchard Park, NY
Patient Services Representative (PSR)/Medical Receptionist
Join General Physician, P.C.
Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Location: OBGYN Office in Orchard Park, NY
Position Type: Part-time, 24 hours per week. Schedule varies but availability needed Monday, Tuesday, Friday between 6:30am-6:15pm.
Why General Physician, P.C.?
Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
Comprehensive Benefits: Medical, dental, vision, and more.
Generous PTO: Enjoy your well-deserved time off.
401(K) with 3% Employer Contribution: Secure your financial future.
Employee Discounts: Exclusive deals, including Verizon Wireless.
What you will be doing:
The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.
Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist.
Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.
Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner.
Manage incoming mail and fax documents in accordance with company policy, and process medicalrecord requests and referrals.
Process end-of-day reconciliation of cash and credit card payments.
Perform general office duties such as document preparation, scanning, and filing.
Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments.
Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.
Deliver exemplary customer service to provide a positive patient experience across the organization.
Perform other duties assigned by management.
The education and experience you need:
High school diploma required; two-year college degree preferred
Proven work experience in a healthcare facility or strong customer service experience preferred
Knowledge of insurance and medical terminology preferred
Strong written and verbal communication skills with ability to utilize computer programs
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. #IND123
$33k-39k yearly est. 2d ago
CASAC Certified TEAP Specialist
Iroquois Job Corps
Medical records clerk job in Medina, NY
Job Description
TEAP/CASAC
***MUST BE CASAC Certified ***
We are seeking a TEAP specialist who holds a CASAC certification. who will Implements and maintain an effective trainee employee assistance program (TEAP), in compliance with DOL and management directives with emphasis placed on substance abuse awareness, prevention, staff training and networking with community resources. Full or part time can be discussed during interview. Flexible schedule after training is available.
Duties include: Makes assessments of all students to determine those who might be in need of intervention due to substance use. Conducts individual and group counseling to students who in are in need of intervention .Participates in the orientation of new students during the Career Preparation Period. Ensures all students who test positive for drugs are retested within the 45 day probationary period. Provides follow-up counseling to students who have completed TEAP to encourage and prevent relapse. Provides prevention education to all student employees during all phases of the Job Corps program. Conducts in-service training sessions with both staff and students in all areas related to substance use and abuse.
Qualifications: Must have CASAC certification. State certification as a Substance Abuse Counselor. 2 years of experience in work related field. Ability to design, develop and implement a program related to alcohol and other drugs of abuse and intervention. Proficient in training staff and students on the signs, symptoms and early identification of alcohol and other drug use and abuse, and the disease of alcoholism and drug dependency. Demonstrated ability to assess students' need for inpatient/outpatient substance abuse treatment and, when appropriate, coordinates access to these services. Demonstrated ability to assist students receiving drug and alcohol treatment in developing and maintaining social support networks, and self-help support groups. Proven track record of developing trusting relationships to enhance successful substance abuse outcomes, by educational, behavioral, and motivational interventions. The candidate must possess a valid driver's license with an acceptable driving record
Why Job Corps? Imagine a career where your success is measured by the progress of those you serve: aspiring young students. You can inspire others to realize their full potential, achieve their goals and make the most of their abilities at Iroquois Job Corps. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role.
What is Job Corps? It is the country's most extensive nationwide residential career training program and has been operating for over 50 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Job Corps has trained and educated over two million individuals since 1964.
Iroquois Job Corps offers training in the medical trades (Certified Nursing Assistant and Certified Medical Assistant), Bricklaying, Carpentry, Electrical and Paint.
Benefits include: Low Cost Premiums for Medical Coverage (Employee only) and reduced rates for Family Coverages, Dental, Vision, Additional Life Insurance, and Other Add-Ons
Paid vacation and sick (2 weeks each), 12 Paid Holidays (Thanksgiving and Christmas are two-day holidays), Short Term Disability, 401K Retirement Plan, Employee Assistance Plan, free access to our Weight Room and Cardio Rooms, low-cost meals daily from our dining hall ($2.00 per meal)
Iroquois Job Corps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status a victim of domestic violence, or any other status protected by law
$43k-63k yearly est. 9d ago
Medical Secretary
Lenahan Dermatology PLLC
Medical records clerk job in Amherst, NY
Job DescriptionBenefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medicalrecords, or take a new patient history
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medicalrecords, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
$30k-38k yearly est. 9d ago
Medical Receptionist - Buffalo, NY
MVPT Physical Therapy
Medical records clerk job in Buffalo, NY
Medical Receptionist - Buffalo, NY (View all jobs) Full Time 285 Delaware Ave #116, Buffalo, NY 14202 Published on: January 12, 2026 MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team.
* Competitive salary with opportunities for performance bonus
* Attractive benefits package including medical, dental, vision, life, and 401K with company match
* Generous paid time off
* Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators
Do Meaningful Work, by:
* Providing an outstanding patient experience and contributing to our 99% patient satisfaction score
* Supporting our commitment to building healthier communities
* Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling
What You Will Bring:
* With training, the ability to become proficient with scheduling software
* An ability to work collaboratively in a team environment
* A compassionate and patient-focused attitude
* A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion
* Hourly Pay $19 - $20
Experience Needed:
* Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
* Professional: Previous experience in a healthcare setting is desirable.
MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
$19-20 hourly 7d ago
Medical Secretary
Associated Physicians of WNY P.C
Medical records clerk job in Buffalo, NY
Job DescriptionBenefits:
No Nights or weekends
401(k)
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow.
Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols.
Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients.
Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner.
Maintains safe practice by complying with procedures, rules, regulations, and laws
Coordinate referrals to specialists or other healthcare providers.
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
$30k-38k yearly est. 16d ago
Patient Services Representative
RPCI Oncology PC 4.4
Medical records clerk job in Williamsville, NY
Full-time Description
Our team in Williamsville, NY is looking for a dedicated Patient Service Representative to join us in providing an outstanding first impression for our patients.
Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options.
We offer an excellent benefit package:
Work-Life Balance - Monday-Friday schedule - no nights or weekends!
Career Advancement - Build your future with our career ladder program
PSR Academy - Enhance your skills with specialized training and workshops
Comprehensive Benefits - Medical, dental and vision coverage
401(k) with Company Match
Generous Time Off
Company paid life insurance, options for LTD, Critical Illness, Accident
Generous Vacation and Sick time
11 Holidays
The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations.
Responsibilities:
Medical receptionist
Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally.
Announces patients, visitors as needed with sensitivity.
Interact with fellow workers in a way that promotes a respectful and cooperative working environment
Assists nurses, physicians, and other clinical and/or medical staff l with administrative support
Accurately and efficiently respond to tasks received from providers, other office staff, and billing
Open and close the patient waiting room
Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual
Registration and Information Management
Register patients using EMR.
Coordinates and prepares patient's appointments and itinerary
Check insurance eligibility and verification on every patient
Collect and scan insurance and other required documents
Check report to ensure coverage and proper co-pay collection
Confirm insurance eligibility and verification prior to scheduling new patient appointments
New patient intake including entry into EMR
Verify and update patient demographic and insurance details at each visit.
Collect identification and insurance cards, copying or scanning them for the patient's record.
Scan other relevant patient information into the Electronic MedicalRecord (EMR).
Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary
Retrieves patient records, test results and/or charts from outside sources
Prepares paperwork and patient records related to their area of responsibility
Financial Responsibilities
Collect co-pays and past due balances on patient accounts. Process payments and issue receipts. Handle insurance inquiries and verify insurance eligibility.
Appointment Management
Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments.
Calling and rescheduling cancellations.
Monitor's voicemails and returns calls
Creates reminder calls
Patient Support and Communication
Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations.
Invites every patient to join the patient portal and includes proper paperwork and education to the patient
Patient check-out.
Act as a liaison between patients and healthcare providers.
Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area.
Creates and mails patient letters (no show and 3 call attempt)
Provides assistance to patients and family members; refers questions to the appropriate department or individual
Maintains, sorts, files, and obtains patient records, files and/or charts
Other Responsibilities:
Backup for MedicalRecords
Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested
Assists other departments with administrative duties, as requested
Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed
Update HealtheLink, as requested
Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops.
Performs other related duties as assigned or requested
Requirements
Education/Experience:
High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or
High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience.
Must have one (1) year customer service experience in an office, preferably with patients
Successful completion of an accredited medical office assistant education program preferred
Must have experience working in Windows and with MS Office software
Salary Description $18.00-20.00/hour
$18-20 hourly 60d+ ago
Patient Service Representative
Medical Health Associates of Western New York
Medical records clerk job in Williamsville, NY
We are looking for Patient Service Representative (PSR) to join our Team! The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York, and the PSR provides high quality care to pediatric, adolescent, and young adult patients in an office setting. This is an on-site position, not eligible for remote work.
Full-time position is available at the following offices:
Tonawanda Pediatrics (Amherst)
JOB SUMMARY: The Patient Service Representative will provide excellent customer service to patients and families in an office setting. Patient Service Representatives are responsible for providing administrative support to ensure the efficient operation of the medical office. Employees make a positive IMPACT by demonstrating the Company's Core Values while in the workplace: Integrity, Making a Difference, Positivity, Adaptability, Compassion, and Teamwork. PCA's perform functions in accordance with Medical Health Associates of WNY policy and procedure and as directed by management and/or providers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative Duties
(may include, but not limited to):
· Greet patients and visitors, check-in patients and direct to appropriate waiting areas.
· Ensure all forms, consents, and screenings are completed by patients and/or parents.
· Answer/direct incoming phone calls and retrieve/direct messages from voicemail lines.
· Schedule and confirm appointments; perform follow-up on missed appointments.
· Compile information and maintain patient record in Electronic MedicalRecord system.
· Receive and route messages and documents (such as lab results) to appropriate staff.
· Answer billing questions left on the billing line.
· Confirm insurance eligibility through online verification tools.
· Collect co-pays and balances, post charges and run reports for end of day balance sheet.
· Complete record requests for transfer; transmit medicalrecords (mail, email, fax, EMR).
· Facilitate patient flow and communicate delays with patients and providers.
· Check-out patients, schedule future appointments, and assist with referral process.
Other Duties
(may include, but not limited to):
· Demonstrate the primary goal of customer satisfaction through positive interactions with patients, parents, providers, colleagues, and other members of the patient care team in a respectful, courteous, confidential, and caring manner.
· Participate in quality assurance/quality improvement programs and activities within the practice setting.
· Attend and participate in required in-service and mandatory meetings for continuous quality improvements.
· Support change and new programs to improve patient care and staff morale.
· Protect the privacy and security of confidential and sensitive patient information.
· Assist with training and serve as a resource for other staff.
· Perform any other tasks as assigned by the manager, or as directed by a provider.
ESSENTIAL SKILLS
· Enjoy working with infants, children, teens, and young adults.
· Customer service skills, interpersonal skills, and team player mentality.
· Display empathy, compassion, patience, sensitivity, and understanding.
· Strong communication skills.
· Organizational skills, time management skills, and attention to detail.
· Ability to work well under pressure and remain calm.
· Flexibility and Adaptability.
· Critical thinking and creative problem-solving skills.
· Demonstrate good judgment and decision-making skills.
· Display initiative, motivation, and a willingness to learn.
· Maintain patient confidentiality and uphold professional ethics.
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required.
MINIMUM EDUCATION and/or EXPERIENCE
· High school diploma or equivalent.
· One year of experience in customer service, clerical, or reception preferred.
· Basic computer literacy.
· Proficiency with medicalrecord technology.
-MEDENT experience/knowledge preferred.
PHYSICAL DEMAND/WORK ENVIRONMENT
· Must be able to lift 25 lbs. Must be able to walk, stand and sit for extended periods. Includes but is not limited to bending, squatting, reaching, and carrying. The employee must be able to lift, pull and bend or assist to physically restrain a combative patient.
· Employee is required to talk and hear through direct patient contact and telephone conversation. Requires close vision work with computer and keyboard entry.
· Well lit, secure, controlled temperature environment with noise level quiet to moderate.
· Tasks may involve exposure risk to blood and body fluids. Must observe guidelines to guard against disease, accidental needle sticks and exposure to instrument sterilizing chemicals.
EMPLOYMENT CONDITIONS: The employee will be employed under the provisions of MHA's general employment policies as written and amended in MHA's employee handbook. The employee will be held accountable for the provision of patient confidentiality both within and outside the office setting. The employee will always maintain a respectful attitude towards patients and employees.
Salary Description $15.91 - $20.00
$33k-39k yearly est. 60d+ ago
Patient Registration Specialist
TCC Health
Medical records clerk job in Jamestown, NY
Job Description
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medicalrecords, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medicalrecords and retrieves existing medicalrecords by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medicalrecord by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medicalrecords by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
$29k-40k yearly est. 7d ago
Patient Registration Specialist
TCC Health
Medical records clerk job in Jamestown, NY
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medicalrecords, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medicalrecords and retrieves existing medicalrecords by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medicalrecord by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medicalrecords by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
How much does a medical records clerk earn in Hamburg, NY?
The average medical records clerk in Hamburg, NY earns between $28,000 and $47,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Hamburg, NY
$36,000
What are the biggest employers of Medical Records Clerks in Hamburg, NY?
The biggest employers of Medical Records Clerks in Hamburg, NY are: