Medical records clerk jobs in Kenner, LA - 34 jobs
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Medical Records Clerk
Medical Receptionist
Unit Secretary
Information Coordinator
Insurance Clerk
Records Specialist
Surgical Coordinator
Reimbursement Specialist
Patient Service Representative
Medical Biller Coder
Medical Coder
Medical Records Technician
Patient Service Coordinator
Biographic Records Specialist
Tulane University 4.8
Medical records clerk job in New Orleans, LA
Support position responsible for the collection, input, and maintenance of various data used by the fund-raising database system. This position researches and evaluates information, and ensures that information is entered into the internal database in a timely manner, and that it is current, accurate, and conforms to AIS standards• Strong written and oral communication skills
* Strong and consistent attention to detail
* Ability to think critically and creatively to solve problems
* Ability to meet work milestones and deadlines
* Ability to maintain confidentiality of data and other information
* Ability to work collaboratively as a member of a team
* High school diploma or equivalent
* 1 year experience with relational databases, database input, and maintenance tools
* Experience in a higher education or nonprofit setting.
* Knowledge of university organizational structure and functions.
* General knowledge of fundraising software and Microsoft Office Suite.
$31k-36k yearly est. 40d ago
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ROI Medical Records Specialist - On SIte
MRO Careers
Medical records clerk job in New Orleans, LA
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medicalrecord requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medicalrecords and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medicalrecord requests into ROI On-Line database.
Scans medicalrecords into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
$24k-31k yearly est. 60d+ ago
Medical Records Clerk
Monarch Medical Management
Medical records clerk job in Slidell, LA
Monarch Medical Management is an integrated medical facility focused on providing the community with specialty orthopedic care. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting. Our practice is a full-service provider of comprehensive bone, joint, and muscle care.
LOCATION: Slidell, LA
HOURS: Monday - Friday, 8am - 5pm
We are looking for a professional, service-oriented team player to join our team. As a full-time MedicalRecordsClerk, you will serve as the liaison between our medicalrecords and accounting teams, providing support for the release of patients' medicalrecords in a very busy medical practice. Candidates must be able to coordinate and track a variety of details to ensure a seamless patient experience.
General Summary
This is a non-exempt, clerical position responsible for gathering, processing, and maintaining patient medicalrecords. The MedicalRecordsClerk will ensure that records are maintained in compliance with ethical, legal, and regulatory requirements of the medical services system.
Essential Job Responsibilities
Report to Direct Supervisor
Submit medicalrecords requests as assigned by the direct supervisor.
Handle Phone Inquiries
Respond promptly to phone calls from medical and support personnel seeking medicalrecords.
Record Management
Log all medicalrecord requests and maintain a detailed record-keeping system.
Determine the appropriate records to release by reviewing requestor information and obtaining patient data from various sources.
Data Entry
Accurately enter data into the computer system, including scanning medicalrecords into the database when necessary.
Compliance and Regulations
Ensure compliance with company policies and regulations, particularly adhering to HIPAA guidelines.
Apply knowledge of medical terminology and HIPAA regulations in daily tasks.
Issue Escalation
Identify and escalate any issues that may cause delays in the timely release of medicalrecords to the manager.
Other Duties
Perform additional duties as assigned by the supervisor.
Experience & Requirements
Computer Proficiency
Demonstrated proficiency using computer applications and Electronic MedicalRecord (EMR) software.
Data Entry Experience
One or more years of experience entering data into computer systems.
Customer Interaction
Demonstrated success in responding to customer inquiries.
Dependability
Proven track record of dependability in previous roles.
MedicalRecords Background
Prior work experience in release of medicalrecords is required.
Chiropractic clinic medicalrecords experience is essential.
Knowledge
Knowledge of medical terminology is a plus.
Familiarity with HIPAA regulations is preferred.
Benefits
Health, Vision, and Dental Insurance after 60 days
Continued Education Programs
Paid Time Off
Retirement Plans
Monarch Medical Management is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
View all jobs at this company
$24k-31k yearly est. 60d+ ago
Medical Records Technician (Cancer Registrar)
Department of Veterans Affairs 4.4
Medical records clerk job in New Orleans, LA
Serves within the VISN 16 South Central VA Health Care Network Health Care Systems. The Cancer Registrar is responsible for abstracting and coding clinical data from patient medicalrecords using appropriate classification systems and analyzing health records according to published governmental standards. Data entry is also required by the certified cancer registrar.
NOTE: Starting and ending salaries will vary based on location requested. Minimum salary will be the lowest step 1 salary of the applicable pay tables and max will be the highest step 10 salary rate of the pay tables.
This is an open continuous announcement. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Applications will remain on file until April 30, 2026.
Total Rewards of a Allied Health Professional
The duties of the MedicalRecords Technician (Cancer Registrar) includes, but is not limited to:
* Read and comprehend detailed and complex medical information from patient medicalrecords (computer system).
* Information to code meets regulatory agencies and state requirements and includes malignant and/or benign disease information including topography; morphology; laterality; SEER Extent of Disease; TNM stage; date, source and basis of diagnosis; grade (differentiation); date and type of treatment received prior to MEDVAMC registration; date, type and disposition of treatment received at MEDVAMC; last contact date; vital status; source, place and cause of death; quality of life and disease status at 4 months after registration; non- neoplastic condition that affect treatment; and referral diagnosis. .
* Maintains clinical registries and work to meet the standards of regulatory and accrediting agencies related to approved cancer and/or other programs requiring registries.
* Adheres to the guidelines set forth by the American College of Surgeons (ACoS) in the Registry Operations and Data Standards (ROADS), the AJCC Staging Manual International Classification of Diseases for Oncology (ICDO), ICD-9, and SEER Surgical Codes when coding tumor registry abstracts.
* Independently codes a wide variety of medical diagnostic, therapeutic, and surgical procedures.
* Analyzes the consistency of abstracting of registry data, cancer diagnosis, and histology, treatment (including surgical procedures, chemotherapy, immunotherapy, hormonal therapy and radiation therapy.)
* Code minimum number of charts based on time on the job with an error rate that falls within the departmental guidelines.
* Assist in developing, implementing policies and procedures to process, document, store and retrieve medicalrecord information conforming to Federal, State and local statutes.
* Review abstracting/coding to ensure accuracy and communicate any discrepancies to the supervisor.
* Responsible for maintaining the security and integrity of the administrative and clinical records in the possession of the cancer registry.
This announcement is being used to fill a variety of positions across 8 Veterans Affairs Medical facilities located in Alexandria, LA, Biloxi, MS, Fayetteville, AR, Houston, TX, Jackson, MS, Little Rock, AR New Orleans, LA, and Shreveport, LA. Applicants may select the location(s) they wish to be considered in the application. Exact duties and expectations will be discussed during the interview process.
Work Schedule: Work schedules may vary based on the location requested and needs of the service. Tour of duty is subject to change based on the needs of the facility.
Recruitment Incentive (Sign-on Bonus): Not Authorized.
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: Will vary based on the location selected
Permanent Change of Station (PCS): Not Authorized
$29k-36k yearly est. 9d ago
Experienced Medical Coder
La Health Solutions
Medical records clerk job in Metairie, LA
Medical Coder - Orthopedics, Neurology & Pain Management
Location: Metairie | Full-Time
LA Health Solutions, an integrated multispecialty medical facility, is seeking a detail-oriented Medical Coder specializing in orthopedics, neurology, and pain management. The ideal candidate will have a strong understanding of ICD-10, CPT, and HCPCS coding, medical billing processes, and payer-specific guidelines.
Key Responsibilities:
Accurately code diagnoses, procedures, and medical services.
Ensure compliance with federal regulations and payer guidelines.
Collaborate with billing staff to resolve discrepancies and optimize reimbursement.
Provide coding guidance and training to healthcare providers and staff.
Analyze coding data and generate accuracy/compliance reports.
Qualifications:
CPC or CCS certification required.
3-5 years of coding experience in orthopedics, neurology, or pain management.
Proficiency with EHR and medical billing software.
Strong analytical skills, attention to detail, and effective communication.
Benefits: Health, vision, dental, retirement plans, paid time off, and continuing education opportunities.
LA Health Solutions is an equal opportunity employer.
$37k-51k yearly est. 60d+ ago
Health Information Coordinator 1-2
Louisiana State University Health Sciences Center Portal 4.6
Medical records clerk job in New Orleans, LA
Under general supervision, the employee must provide excellent customer service to all patients, incumbent in this position will perform a variety of clerical and administrative duties to assist in the areas of patient relations, collections, data entry, file maintenance and others. The incumbent will interact with LSU Faculty and patients.
$44k-57k yearly est. 10d ago
Bilingual Medical Receptionist / Metairie Clinic
Chenmed
Medical records clerk job in Metairie, LA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
+ Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
+ Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medicalrecords.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medicalrecord EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 29d ago
medical insurance clerk
Steadfast Employment
Medical records clerk job in Houma, LA
Key Responsibilities
Review, analyze, and resolve denied or rejected insurance claims.
Identify trends or root causes of denials and take corrective actions.
Contact insurance companies to follow up on unpaid or denied claims.
Submit corrected claims and appeals as needed in a timely manner.
Communicate with patients and internal departments regarding billing issues and authorization requirements.
Accurately post remittances, adjustments, and rejections in the billing system.
Maintain knowledge of payer guidelines, coding updates, and insurance regulations.
Assist with claim submissions, verifications, and pre-authorizations when needed.
Document all actions and communications in the patient or client account system.
$26k-31k yearly est. 5d ago
HEALTH INFORMATION COORDINATOR 1-2
State of Louisiana 3.1
Medical records clerk job in New Orleans, LA
LSU Health Sciences Center offers a challenging academic environment with the best attributes of a health sciences center. We are committed to excellence through a talented and diverse faculty and staff. We appreciate your interest in joining our LSU Health New Orleans community. As a campus of Louisiana State University, LSU Health New Orleans offers excellent benefits including health care and retirement plans, and generous sick and vacation leave.
LSU Health New Orleans School of Dentistry, Department of Oral Surgery is seeking motivated applicants for the position of Health Information Coordinator 1 or 2.
The candidate applying should possess the following Core Competencies
* Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
* Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
* Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
One year of experience in administrative services; OR
One year of training in or completion of a business or clerical-related curriculum from a business school or technical institute.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the required general experience.The official job specifications for this role, as defined by the State Civil Service, can be found here.
Duties and responsibilities included but not limited to:
* Schedule patient appointment including new, established, and referral visits to oral pathologist, speech pathologist, imaging, and any other therapy appointments.
* Provide doctors with any documents received that requires signature, then fax response back and scan documents.
* Receives and ensures that all referral paperwork submitted is processed.
* Enters all the patient data in WinOMS, Axium, and one drive.
* Advise patients on insurance specific guidelines and notify them of non-covered services.
* Collects payments from patient for services.
* Completes encounter slips for billing
* Secure all payment deposits
* Ensures the scheduling of all follow up visits
*
Position-Specific Details:
Location: LSU Health New Orleans School of Dentistry: 1100 Florida Blvd, New Orleans, LA 70119
Hours of Operations: 8:00 AM-4:30 PM Monday-Friday
Appointment Type: This is a Civil Service position -Probationary Appointment -This position will require selected applicant to be in a probationary status for at least 6 months
Compensation: Rate of Pay is dependent upon applicants' qualifications.
This position is part of a CPG, as part of a Career Progression Group, vacancies may be filled from this recruitment as a (Dental Assistant 1 or 2) depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. There is also an additional $1 Longevity Pay for every hour worked.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
LSU Health New Orleans seeks candidates who will contribute to a climate where students, faculty, and staff of all identities and backgrounds have equitable access and success opportunities. As an equal opportunity employer, we welcome all to apply without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, protected veteran status, military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. LSU Health New Orleans is also designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management (*****************).
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, please click the following link: *********************************************
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For further information about this vacancy contact:
Ora Jones
LSU Health Sciences Center
HR Management Department
************
$34k-47k yearly est. 9d ago
Receptionist Medical $16/HR
Nirvana Healthcare 3.7
Medical records clerk job in Gretna, LA
Receptionist Medical $16/HR - $20/HR, Gretna, LA
Private Family Practice
Full Time Position
We Are Open:
Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon
Plus Paid Overtime
**** MUST Be Close By/ Local Person To Gretna, LA 70057
Medical Receptionist/Front Desk
Full Time Position
Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses
Plus Paid Over Time
Sorry Must Be a Medical Receptionist
NO New Grads
Please Apply By CV or Resume
$16 hourly 60d+ ago
Patient Service Representative I
Louisiana State University School of Medicine 4.0
Medical records clerk job in New Orleans, LA
Full-time Description
The LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. You can be a part of a progressive healthcare team making a meaningful difference in the care of patients. The LSU Healthcare Network is made up of over 175 healthcare providers - from primary care to specialty care - at several multi-specialty care locations in and around the Greater New Orleans area
Business Hours: Monday through Friday
**No nights, weekends or major holidays**
We offer a competitive compensation and benefits package including:
15 PTO Days
11 Paid Holidays
401(k) Plan with employer match
Health Insurance
Tuition Reimbursement
Opportunity to obtain National Certification for Medical Administrative Assistants (CMAA)
INTRODUCTION
Welcome to the role of Patient Service Representative! As a Patient Service Representative, you will be the first point of contact for our valued patients and will provide knowledgeable and friendly service that will ensure our patients have a positive experience with our practice. You will be responsible for answering patient questions, scheduling appointments, and providing general administrative support. Your excellent customer service skills and strong communication abilities will help us provide the best patient care. If you're looking for a rewarding job in a dynamic, fast-paced environment, this is the perfect opportunity for you!
JOB RESPONSIBILITIES
Greet patients in a friendly and professional manner
Schedule patient appointments including new, established, and referral visits.
Collect patient information such as insurance information, patient history, and contact information
Obtain and update patient demographics, insurance, and/or financial information using designated software.
Answers clinic telephones, responds to patient inquiries, and obtains detailed messages.
Verify insurance coverage and obtain pre-authorization for procedures when needed
Collect payments and co-pays
Maintain patient confidentiality
Adhere to all HIPAA regulations
File insurance claims
Prepare and submit reports to management as required
Assist in maintaining a clean and organized work environment
Perform other duties as assigned
Requirements
EDUCATION & EXPERIENCE
High school diploma or equivalent
1+ year of customer service experience
At least one year of experience working in a medical environment preferred.
CORE COMPTENCIES
Excellent communication skills, both verbal and written
Proficiency with computers and Microsoft Office Suite
Ability to work in a fast-paced environment
Ability to handle multiple tasks effectively
Ability to work in a team environment
Knowledge of medical terminology
Knowledge of insurance plans and billing procedures
Knowledge of HIPAA regulations
Ability to maintain confidentiality
Ability to be flexible and adaptable to changing situations
Ability to handle difficult situations and customer complaints with professionalism and courtesy
$30k-35k yearly est. 57d ago
Unit Secretary MICU Full-time Days
LCMC Health 4.5
Medical records clerk job in New Orleans, LA
Your job is more than a job. As a Unit Secretary, you're the heart of patient care as you organize and manage supportive clerical services and communication for your unit. Playing a vital role in ensuring the unit's smooth operations and exceptional care, in this dynamic position, you coordinate administrative tasks and create a welcoming environment for patients, families, and healthcare professionals.
Maintaining an efficient, cost effective and organized nursing station, you demonstrate the knowledge and skills necessary to provide assigned unit tasks and responsibilities for patients with acute care needs. You're the conductor, guiding the flow and rhythm of your unit and serving as a trusted resource for nurses and other members of the care team.
Your experiences, knowledge, skills, empathy, compassion, and your "little something extra" all add up to you. And we're excited to get to know you and find out what you'll bring to this unit support role.
Your Everyday
Ensures a safe environment for patients and others while performing priority technical procedures safely and legally.
Transcribes orders and maintains patient charts while fulfilling receptionist and clerical duties.
Collaborates with interdisciplinary team members to improve patient care and ensure orderly unit operation.
Demonstrates care and concern for customers, adhering to HIPAA guidelines and seeking assistance when needed.
Utilizes effective interpersonal communication strategies to achieve desirable outcomes and perceptions of satisfaction.
Enters supply rooms on nursing units as required for job functions, refraining from manipulating intravenous fluids.
Contributes to continuity of patient care by complying with established hospital and departmental policies.
Maintains documentation consistent with established guidelines to support patient care continuity
The Must-Haves
Minimum:
High School Diploma/GED or work experience equivalent
1 to 3 years of experience as a Secretary or Unit Clerk in healthcare setting required
Preferred:
Associate's Degree in Nursing, Medical Science or equivalent
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
About University Medical Center
University Medical Center, a world class academic medical center in LCMC Health's incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region's safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center's legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras
* Deliver healthcare with heart.
* Give people a reason to smile.
* Put a little love in your work.
* Be honest and real, but with compassion.
* Bring some lagniappe into everything you do.
* Forget one-size-fits-all, think one-of-a-kind care.
* See opportunities, not problems - it's all about perspective.
* Cheerlead ideas, differences, and each other.
* Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
$23k-28k yearly est. 7d ago
Surgical Coordinator I
Louisiana Organ Procurement Agency 3.9
Medical records clerk job in Covington, LA
Job DescriptionDescription:
Job Title: Surgical Coordinator I
Department: Clinical
Reports to: Director of Surgical Services
Exemption: Non-Exempt
Date Revised: 10/30/2020
Responsible for the coordination of the organ donation process during the recovery of organs for transplantation and research. Participates with hospital development and professional/public education programs using a team approach. Develops and maintains a positive professional liaison between LOPA and the medical/civic community. Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including donor families.
Essential Functions
Reviews authorization form, serology results, organs to be recovered, Potential Transplant Recipient identifier, and ABO prior to organ recovery.
Is familiar with and adheres to coroner's restrictions and/or requests
Reviews and is familiar with Donor ID from UNET prior to beginning of recovery
Communicate effectively with anesthesia and hospital staff in the OR setting
Sets up equipment and supplies for organ preservation. Prepares aortic and portal vein cannulation
Communicates effectively with recovery surgeons in OR setting
Assists with recovery of HFV by guiding the surgeon on how HFV should be recovered. Completes appropriate documentation for HFV recovery.
Assist in the recovery of research organs by reviewing protocol with surgeon or by assisting LOPA's research coordinators with the recovery
Opens supplies in preparation for recovery. Demonstrates sterile and aseptic technique.
Labels, packages, and verifies all organs, vessels, and tissue typing specimens according to protocol
Transports and sets up all supplies required for the preservation and packaging of organs
Completes appropriate documentation for organs and tissues recovered, donor chart, and completion of case duties
Assists with post mortem care including disposition of the donor, cleaning of OR and DCU, and equipment
Monitor kidneys while on the perfusion machine
Provides assistance to the ORC and/or OR coordinator during organ recovery
Job Role Expectations
Maintains competency annually, reviews and completes all assigned tasks in Q-Pulse by assigned deadline
Effective communication with internal and external colleagues
Adheres to all LOPA, AOPO, and UNOS guidelines relevant to the organ recovery processes
Maintains BLS certification
Attends monthly meetings, assigned educational opportunities, and other assigned scheduled events
Organizational Expectations
Upholds LOPA core values of selfless, authentic and passionate
Use constructive and positive communication
Be a team player
Hold yourself and other accountable
Keep a positive attitude
Be respectful of others
Timely completion of all required educational training, tasks and SOP reviews by assigned due date
Role Progression
Progression to Surgical Coordinator II role includes successful completion of Surgical Coordinator I orientation and competency in all requirements of the Surgical Coordinator I job role.
Completion of training to dissect and place kidneys on perfusion machine and show competence to perform tasks independently
Work Environment
Possible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed.
May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research in a hospital setting or while in the office.
Possible mental and visual fatigue associated with detailed work
Travel within the U.S., including flying
Travel to branch office locations
Work is done indoors in an office setting
Work in a fast-paced environment with a sometimes demanding time schedule
Physical Demands
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Reaching with hands and arms
Adjusting or moving objects up to 10 pounds in all directions.
Communicating with others verbally and electronically to exchange information.
Stooping, bending, kneeling or crouching
Considerable time spent walking
Repeating motions that may include the wrists, hands and/or fingers.
Use of fine motor skills
Doing work that requires visual acuity
Need for ability to hear
Operating medical equipment
Operating motor vehicles.
Assessing the accuracy, neatness and thoroughness of the work assigned.
Sedentary work that primarily involves sitting/standing.
Medium work that includes moving or lifting objects up to 50 pounds.
Work Hours
Full time, On-Call position
Scheduled up to 12 days/24 call shifts per month
Available as needed Monday-Friday 8am to 5pm unless on PTO
Holiday call rotation of each individual holiday
Maintains personal and professional balance, takes care of self
Education and Experience
Medical terminology with experience in patient care setting
Surgical Technology certificate or diploma preferred
Previous OPO experience or 2 years work experience as a Surgical Technologist preferred
Knowledge, Skills & Abilities
Knowledge of Microsoft Office and Google Suite
Ability to deliver effective and professional verbal and written communication
Ability to establish and maintain relationships with internal and external colleagues
Ability to apply common sense understanding and to solve problems
Ability to be flexible in a dynamic work environment
Knowledge of medical terminology
Ability to maintain confidentiality
“The above is intended to describe the general content and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Other duties may be assigned by management as necessary”.
Please visit our careers page to see more job opportunities.
Requirements:
$26k-34k yearly est. 9d ago
Patient Services Coordinator
Pt Solutions 3.9
Medical records clerk job in Destrehan, LA
Why Join PT Solutions? At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!
Clinic Address:
Destrehan
1972 Ormond Blvd
Destrehan, Louisiana 70047
What You Will Get
In addition to the standard benefit offering, you can expect to receive:
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Opportunity for career progression with a nationwide physical therapy practice
Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Service Coordinator
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for Insurance Verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
1-2 years of customer service experience (experience with healthcare preferred).
Schedule
Full Time Mon-Fri (schedule varies)
Compensation
Pay Range: $16-$19/hr
(
Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position
)
A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let's go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.
We are an equal opportunity employer and welcome all qualified candidates to apply.
$16-19 hourly Auto-Apply 14d ago
ROI Medical Records Specialist - Local Travel
MRO Careers
Medical records clerk job in Harahan, LA
The ROI Specialist is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medicalrecord requests*
Candidate is required to work on-site at facility in Harahan, LA and assist with coverage at any surrounding facilities within the New Orleans, LA area.
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medicalrecords and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medicalrecord requests into ROI On-Line database.
Scans medicalrecords into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrated success working in an environment that requires attention to detail.
Proven track record of dependability.
Prior work experience in Release of Information is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
Ability to travel between facilities.
Driver's License Required.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
INDMP
$24k-31k yearly est. 3d ago
Medical Billing & Coding
Monarch Medical Management
Medical records clerk job in Metairie, LA
LA Health Solutions is an integrated medical facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.
Job Summary: We are seeking a detail-oriented and experienced Medical Coder with a specialization in Orthopedics, Neurology, and Pain Management to join our healthcare team. The ideal candidate will possess comprehensive knowledge of medical coding standards, healthcare billing processes, and the specific coding requirements for these specialties. The Medical Coder will be responsible for accurately coding patient diagnoses, procedures, and medical services to ensure proper billing and compliance with healthcare regulations.
Please note, this role is not remote and will require in-office presence. The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM.
Key Responsibilities:
Medical Coding:
Accurately assign and sequence ICD-10-CM, CPT, and HCPCS codes for diagnoses, procedures, and medical services related to orthopedics, neurology, and pain management.
Review and analyze patient medicalrecords and documents to ensure proper coding and billing.
Compliance and Accuracy:
Ensure all coding is compliant with federal regulations, payer-specific guidelines, and industry standards.
Conduct regular audits and reviews to ensure coding accuracy and completeness.
Stay up-to-date with changes in coding standards, healthcare regulations, and payer requirements.
Billing and Documentation:
Collaborate with billing staff to ensure accurate and timely submission of claims.
Resolve coding discrepancies and issues with insurance companies and healthcare providers.
Provide documentation and coding guidance to healthcare providers to optimize reimbursement and minimize claim denials.
Data Analysis and Reporting:
Analyze coding data to identify trends, discrepancies, and opportunities for improvement.
Generate reports on coding accuracy, compliance, and financial performance.
Training and Education:
Provide training and support to healthcare providers and staff on coding practices and documentation requirements.
Stay informed about continuing education opportunities and attend relevant workshops, seminars, and conferences.
Qualifications:
Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification required.
Minimum of 3-5 years of medical coding experience, with a focus on orthopedics, neurology, and pain management.
Proficiency in ICD-10-CM, CPT, and HCPCS coding systems.
Strong understanding of medical terminology, anatomy, and physiology related to orthopedics, neurology, and pain management.
Familiarity with electronic health record (EHR) systems and medical billing software.
Excellent attention to detail and accuracy.
Strong analytical and problem-solving skills.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Preferred Skills:
Experience with private insurance billing and commercial insurance billing.
Knowledge of payer-specific coding guidelines and reimbursement policies.
Understanding of healthcare revenue cycle management.
Experience in conducting coding audits and training sessions.
Job Type: Schedule: Full-Time | Monday - Friday | 8:00 AM - 5:00 PM
Benefits:
Health, Vision and Dental Insurance after 60 DAYS
Continued Education Programs
Paid Time Off
Retirement Plans
LA Health Solutions is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
View all jobs at this company
$27k-36k yearly est. 60d+ ago
Medical Receptionist
Chenmed
Medical records clerk job in New Orleans, LA
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The medical receptionist is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of established center guidelines and standards, the incumbent in this role is responsible for providing the best solutions and options for our patients in support of the overall center experience. He/she plays a vital role in ensuring that all of our patients and their family members have a pleasant and memorable experience every visit and with every interaction. The medical receptionist is accountable for precisely entering patient data and setting up accounts, and for establishing and maintaining strong professional working relationships with internal work partners.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ patient check-in process is customer-centric and seamless. Confirms that all intake procedures, guidelines and regulations are adhered to.
+ Greets and welcomes patients and families into the Center.
+ Serve as first point of contact and resolution for patient issues/concerns/disputes.
+ Prepares the center for patient/customer arrivals. Ensures it's clean, organized, sanitized and visually appealing.
+ Guides and supports Care Facilitators with HEDIS initiatives to ensure patients with gaps are appropriately scheduled.
+ Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensures scheduling gaps are attended to and closed in a timely manner.
+ Reviews ENS notifications and ensures patients receive follow up from their Care Team.
+ Examines medical release forms for accuracy and PCP sign off prior to release of medicalrecords. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
+ Authorized to adjust patient charts with regard to co-payments.
+ Collects co-payments, reconciles charges and submits them to the Center Manager for deposit.
+ Prints Patient Check-in Board for billing. Prints CPA report and ensure missing items are followed up on.
+ Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medicalrecord and followed up on by the appropriate discipline.
+ Troubleshoots Dashboard, phone, and computer issues.
+ Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ This is an intermediate level, customer service-focused position working directly with patients and their families in one of ChenMed's medical centers
+ Fundamental knowledge and understanding of standard medical office practices, procedures processes, functions, and techniques
+ Working knowledge of medical insurance and/or knowledge of electronic medicalrecord EMR systems
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Good critical thinking skills, decisive judgment and the ability to work with minimal supervision
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Ability to effectively perform in a fast-paced environment
+ Detail-oriented to ensure accuracy of reports and data
+ Friendly, professional, courteous and positive disposition
+ Familiarity with Dashboard
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required.
+ A minimum of 1 year of work experience in a medical clinic or similar environment required.
+ Working knowledge of medical insurance and/or knowledge of electronic medicalrecord highly desired.
**PAY RANGE:**
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 7d ago
Billing & Reimbursement Specialist I, TUMG Business Services
Tulane University 4.8
Medical records clerk job in New Orleans, LA
In accordance with the accepted standards and practices of physician billing entities, to represent the physicians of the Tulane University Medical Group in the realization of all appropriate reimbursement for medical services rendered to patients. Support the billing and collection activities under the direction of the Supervisor, Manager and/or Director. Work in association with all areas of the Tulane University Medical Group Business Services, partners, Tulane University Hospital and Clinic Staff, and other internal and external persons. Responsible for initial billing, claim follow up, resolution of rejected claims, claim edits resolution, handling of special accounts and keeping management informed of trends, updates and unusual or urgent issues. Promote an environment of high productivity and job satisfaction.
* Familiar with governmental billing rules and regulations and other third party billing requirements
* Knowledge and experience with ICD9 and CPT4 coding
* Experience with personal computers, word processing (Microsoft Office skills)
* Excellent oral and written communication skills
* Must be able to work independently and meet deadlines
* Well-developed judgment and decision-making abilities
* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
* Three years physicians billing experience
* Knowledge of group medical practice
* Experience with compiling and analyzing data
* Knowledge of IDX physicians billing software is a major asset
$36k-40k yearly est. 60d+ ago
Unit Secretary - ER
LCMC Health 4.5
Medical records clerk job in Marrero, LA
Your job is more than a job As a Unit Secretary, you're the heart of patient care as you organize and manage supportive clerical services and communication for your unit. Playing a vital role in ensuring the unit's smooth operations and exceptional care, in this dynamic position, you coordinate administrative tasks and create a welcoming environment for patients, families, and healthcare professionals.
Maintaining an efficient, cost effective and organized nursing station, you demonstrate the knowledge and skills necessary to provide assigned unit tasks and responsibilities for patients with acute care needs. You're the conductor, guiding the flow and rhythm of your unit and serving as a trusted resource for nurses and other members of the care team.
Your experiences, knowledge, skills, empathy, compassion, and your "little something extra" all add up to you. And we're excited to get to know you and find out what you'll bring to this unit support role.
Your Everyday
Ensures a safe environment for patients and others while performing priority technical procedures safely and legally.
Transcribes orders and maintains patient charts while fulfilling receptionist and clerical duties.
Collaborates with interdisciplinary team members to improve patient care and ensure orderly unit operation.
Demonstrates care and concern for customers, adhering to HIPAA guidelines and seeking assistance when needed.
Utilizes effective interpersonal communication strategies to achieve desirable outcomes and perceptions of satisfaction.
Enters supply rooms on nursing units as required for job functions, refraining from manipulating intravenous fluids.
Contributes to continuity of patient care by complying with established hospital and departmental policies.
Maintains documentation consistent with established guidelines to support patient care continuity
The Must-Haves
Minimum:
High School Diploma/GED or work experience equivalent
1 to 3 years of experience as a Secretary or Unit Clerk in healthcare setting required
Preferred:
Associate's Degree in Nursing, Medical Science or equivalent
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary
About West Jefferson Medical Center
West Jefferson Medical Center, a cornerstone of LCMC Health's incredible community of care, is regionally recognized and nationally accredited. For over 60 years, we've been the hospital-of-choice on the west bank of Jefferson Parish for health, wellness, and family-centered care. Learn more about West Jefferson Medical Center and our Leapfrog "Grade A" Hospital Safety distinction
Your extras
* Deliver healthcare with heart.
* Give people a reason to smile.
* Put a little love in your work.
* Be honest and real, but with compassion.
* Bring some lagniappe into everything you do.
* Forget one-size-fits-all, think one-of-a-kind care.
* See opportunities, not problems - it's all about perspective.
* Cheerlead ideas, differences, and each other.
* Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
$23k-28k yearly est. 15d ago
Medical Receptionist
Chenmed
Medical records clerk job in New Orleans, LA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Medical Receptionist is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Medical Receptionist possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medicalrecords.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medicalrecord EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
How much does a medical records clerk earn in Kenner, LA?
The average medical records clerk in Kenner, LA earns between $21,000 and $35,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Kenner, LA
$27,000
What are the biggest employers of Medical Records Clerks in Kenner, LA?
The biggest employers of Medical Records Clerks in Kenner, LA are: