Medical records clerk jobs in Midland, TX - 1,481 jobs

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred

Job Title: Patient Financial Rep Senior Shift: 9am to 5pm Monday to Friday Schedule: 5 days a week - 40 hours Roles and Responsibilities: Experience working within a multi-facility hospital business office environment. Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms. Meets expectations of the applicable One Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Performs Revenue Cycle functions in a manner that meets or exceeds key performance metrics. Ensures PFS departmental quality and productivity standards are met. Collects and provides patient and payor information to facilitate account resolution. Responds to all types of account inquiries through written, verbal. The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for patient accounts.

Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX. Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients. Company Benefits and Perks Comprehensive Benefits Package with Day 1 Eligibility Excellent, Monthly PTO accrual Working with a strong, supportive, and collaborative team Responsibilities and Duties: Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to a team effort by accomplishing related results as needed. Other duties as assigned. Minimum Requirements: 1-2 years medical office experience preferred Experience with patient scheduling & EMR Systems preferred Proficient in Microsoft Office Excellent Customer Service and Telephone skills Other Skills Required: Ability to Multi-Task Organized Self-Motivated Attention to detail Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3442

Revenue Cycle Management is looking for a Medical Records Specialist to join our team! SUMMARY: The Medical Records Specialist is responsible for managing patient documentation and ensuring that all records and related materials are accurately scanned, indexed, and maintained within the company's electronic system. This position supports revenue cycle operations by ensuring medical records are complete, organized, and accessible for review, billing, and case management purposes. ESSENTIAL FUNCTIONS: Reviews 100% of scanned images and identifies at least 98% of documents requiring rescanning due to quality issues. Accurately indexes documents to the correct patient, encounter, and document type. Ensures each document is properly named and filed to the correct patient folder. Identifies when documents need to be split, merged, inserted, or appended and performs those actions accurately. Conducts regular quality reviews of scanning, indexing, and document processing work to maintain accuracy and completeness. Monitors daily assignments to ensure timely completion of all document processing tasks. Prepares and maintains performance or productivity reports as requested. Acts as a resource for questions related to forms, procedures, and documentation requirements. Performs routine maintenance and cleaning of high-speed scanners; troubleshoots and performs minor repairs when necessary. Completes daily reconciliation of records to ensure all documents are received, scanned, and processed in a timely manner. Perform other related tasks as needed. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of medical documentation and its role in revenue cycle operations. Strong organizational, analytical, and critical thinking skills with attention to detail. Ability to prioritize work and meet deadlines in a fast-paced environment. Familiarity with medical record components, physician documentation, and service codes. Working knowledge of HIPAA regulations and confidentiality standards. Proficient typing and 10-key data entry skills with high accuracy. EDUCATION AND EXPERIENCE: High School Diploma or GED One (1) year of experience in a healthcare setting BENEFITS: 3 Medical Plans 2 Dental Plans 2 Vision Plans Employee Assistant Program Short- and Long-Term Disability Insurance Accidental Death & Dismemberment Plan 401(k) with a 2-year vesting PTO + Holidays Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

The Medical Records Clerk offers clerical support for the Medical Records/Business Office. Duties are performed to support the efficient and confidential maintenance of the patient's medical records. Shifts may vary based on need. Work is performed at the clinic. With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. CNS helps people with brain injury find hope, independence, and return to a meaningful life - and you play a critical role in their journey. At CNS, we are a community of “Pathfinders” who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment. Please see our moving corporate video, "The Story of Centre for Neuro Skills “at **************************** RESPONSIBILITIES: Receives medical record documentation from case managers, clinicians, evaluators, admissions coordinators and the residential facility. Scans and files records. Receives and files pre-CNS medical records (i.e. emergency room reports, physician reports, surgical reports, diagnostics, and laboratory studies). Contacts previous treating facilities and provides completed release of information form for medical records. Moves patient medical records received prior to admission from the Referral Information Database to the Pre-CNS Medical Records Database. Performs alpha-numeric filing of all documents into appropriate patient medical record folders assuring accuracy at all times. Performs general filing of documents on shelves ranging from ground to 7 feet high. Reaching and fingering of documents is required for filing. Maintains and Accepts the “out guide” check out system to assure knowledge of location of medical records at all times in order to assist staff when documents are needed. Performs annual relocation of discharged files to appropriate shelf locations while boxing the records of two previous years in readiness for scanning process. Moves boxes weighing up to 50 pounds when handling medical records and arranging file room. Performs scanning and uploading of all pre-CNS medicals as they arrive electronically through computer mailbox, faxes or by hard copy. Complete shredding of hard copy or deletion of electronic copy once scanning job is successful according to company policy. Receives and uploads lab results, consulting physician reports, and diagnostic reports to the CNS Medical Records-Lab Reports database. Acts as relief/back up receptionist for lunch, breaks and time off for CNS regular receptionist. REQUIREMENTS: High school graduation or G.E.D. required. Minimum of one year of general office experience, computer skills. Good organizational skills, detail oriented. Apply today!

SummaryThe On Wing Support (OWS) Technical Records Coordinator works with the operations team to ensure that the outgoing documentation provided by the site is formatted, validated and compliant to customer expectations.Job Description Roles & Responsibilities: Consolidation of Technical documentation to produce a format that is satisfactory to the customer. To translate customer requirements into the documentation package they receive as an output once a work order has been processed. To audit a technical record pack for completeness to ensure no missing documents or inputs are missing. The organization and arrangements for making the final data set available to the customer for review. To take any issues the customer faces on technical documentation and to highlight these back to the site Quality team for review and amendment. To help facilitate the archiving and record storage solution once a work pack is completed. Providing historical records when requested to do so by customer teams for historical work orders. Helping to coordinate in process shop reports as and when required by the customer. To assist with data collection over common errors and working to improve the process of documentation standards for the customer working with production and quality departments respectively. Minimum Requirements: Associates degree (or high school diploma / GED with a minimum 1 year of professional work experience). 1+ years of administrative experience including documentation review and processing. 1+ years of experience with MS Office Excel, Word and PowerPoint. Desired Characteristics: Experience with SAP (OASIS) preferable, however large alternate data systems (ERP's) also taken as experience for this role. Good organizational skills, ability to manage high volumes of transactions. Attention to details for accuracy. Commitment and eager to learn, team player to perform the services and deliverables set out by the team. At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted. Job Description In this role, the Medical Records Clerk retrieves, delivers, and maintains a high volume of patient records including filing and scanning using complex multimedia systems. • Maintains departmental records using multiple, complex filing systems to retrieve files, locate missing records, file and/or scan new and updated information, identify duplicate records, and purge old records. • Responds to internal request for patient records by retrieving, copying and delivering medical files and micro-films records. • Scans medical records into the hospital electronic medical record. Verify all scanned documents successfully interface into EMR. • Performs chart construction and uses the department's computer system to compile, monitor and file documents pertaining to protected health information. • Releases protected health information to internal/external requestors according to State, Federal and other regulatory agencies. • Carries out other duties as assigned. Qualifications •HS graduate or equivalency plus two or more years of clerical experience preferably in a health care environment. • Requires a valid Texas Driver's License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute. EMR experience preferred • The ability to work independently and effectively under pressure. • Proficient in MS Office Suite. • Demonstrated human relation and effective communication skills also required. • Superior organizational and problem solving skills • Must be able to keep up-to-date and factual documentation. Additional information Wellness Pointe is an Equal Opportunity, 'Veteran Friendly' Employer.

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Non-Exempt $14.96 Job Summary: The Medical Records Clerk is responsible for the efficient and professional maintenance of all medical records in the practice through the appropriate filing, retrieval, and daily update of these records. Core Competencies: Excellent communications skills; demonstrate courtesy and respect; bilingual English/Spanish required Must have excellent phone etiquette. Must possess excellent time management skills. High attention to detail with high degree of organization Must be a self-initiating and adaptable with ability to communicate to a variety of staff members. Must exercise excellent judgment. Must maintain a high level of confidentiality. Must be able to work well under pressure and with minimal supervision. Must be computer literate. Good organization and analytical abilities Demonstrated competency in basic computer skills; bilingual (English/Spanish) required. Job Requirements: High school graduate or equivalent; completion of a medical terminology course. One year experience in a medical office or hospital medical records department. Must be able to perform the essential functions of this position with/without reasonable accommodation. Must be able to use personal vehicle in course of employment when needed and must maintain a clean driving record. Must submit to LCDF required background check, TB screen and drug testing. Benefits: Health Insurance - PPO Dental Insurance Vision Insurance 401(K) with employer matching Life and AD&D Insurance Short Term Disability Long Term Disability Supplement Life Insurance Paid Time Off (PTO) Holidays (9) Education Reimbursement Cafeteria Plan Employee Assistance Program Travel Reimbursement 77-70-094-01 #INDEL

Ambercare Hospice is seeking a compassionate and dedicated Clinical Team Assistant to join our newly restructured team in Santa Fe, NM. Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformation where team members support and uplift one another in order to provide the highest quality care to patients and their families during life s most critical moments. Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the region combining heart, professionalism, and the highest standards of care. Why Choose a Career with Ambercare Hospice? Monday Friday with flexibility scheduling Competitive pay PLUS mileage. Meaningful work supporting patients and families in their time of greatest need Career Growth: 80% of our nurse leaders started in field roles we promote from within. Manageable Caseloads: We believe in quality over quantity our average patient load is kept reasonable so you can focus on what matters most: care. Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary increase. Plus, earn merit-based raises based on your performance. What We offer: Great culture and team atmosphere Comprehensive benefits, including medical, dental, and vision, effective on the first of the month 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs What You ll Do: Manage all daily clinical records functions including establishing and implementing clinical records policies. Ensure clinical record systems are maintained in compliance with state, federal and other regulations. Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel. Protect all clinical records through the establishment and implementation of control procedures for all open and closed records. Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records. Forward copies of clinical records to authorized users according to policy. Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit. Qualifications: Prefer at least three years experience in clinical records management, preferably in hospice care operations. LVN/LPN license preferred, but not required. Information systems knowledge required. Demonstrated ability to supervise and direct clerical personnel. Demonstrates good communication skills and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. #ACHOS #INDEEDHOS

Requires transcribing patient information from one EMR system to another. Can be admin or medical assistant Healthcare medical terminology and/or experience necessary. Will be responsible for data entry of patient information in preparation for Epic go-live. Additional Information All your information will be kept confidential according to EEO guidelines.

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* Must be fully bilingual in Spanish. Both written and verbal communication is required for this role. TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. INDMP

*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined. Job Title: Medical Record Clerk Temp, FT, 8am-5pm, Monday-Friday Location: Freer Second Chance Employer: No Pay Rate $15.00 an hour Recruiter: A. Mireles Perform clerical work in medical settings. Process healthcare paperwork. Classify materials according to standard systems. Code data or other information Collect medical information from patients, family members, or other medical professionals. Communicate with management or other staff to resolve problems. Enter patient or treatment data into computers. Maintain medical facility records. Maintain medical or professional knowledge Maintain security. Monitor medical facility activities to ensure adherence to standards or regulations. Prepare official health documents or records. Process medical billing information. Record patient medical histories. Schedule appointments. Schedule patient procedures or appointments.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Daily Responsibilities: • Compiles report data • Files scanned documents • Operates basic office equipment including copy machines printers letter opening machines and scanners • Performs typing and other clerical duties as requested Qualifications What We Look For: • Must have a medical record background in managed care or hospital • Prefer HEDIS and Quality Improvement background • Must be proficient with Microsoft Office products, specifically, Word, Outlook, and Excel • Familiar with Medical Terminology • Demonstrated analytical skills • Ability to analyze and evaluate documented information Additional Information Shift: Monday-Friday - Daytime This is an immediate contract opening! Pay range $14.00 - $15.00/hr, salary negotiated based on relevant experience

PURPOSE STATEMENT: Perform clerical duties associated with obtaining, completing and maintaining a patient medical records. ESSENTIAL FUNCTIONS: Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patient's medical record. Create medical record files. Ensure medical records are complete, accurate and timely. Research lost or missing records/information in accordance with established procedures. Answer requests for medical records from outside agencies and third-party sponsorship. May communicate with transcriptionist or transcription vendor to resolve issues/errors regarding reports. Assist designated staff in locating records in the medical records department. Maintain accurate logs, card files, statistics and information release forms for providing medical record information. Ensure medical record is complete prior to filing/re-filing and accurately update log. Perform medical record audits. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Experience in quantitative medical record reviews preferred.

As a Federally Qualified Health Center, 501c3, our mission is to provide affordable, accessible, quality health care to the people of Northern New Mexico. Do you want to be part of an organization that is dedicated to wellness and excellence of care? El Centro Family Health is seeking a full-time Medical Records Clerk dedicated to serving the needs of our community. An ideal candidate should possess the following qualities: Strong interpersonal, communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Attention to detail. Willing to travel to outlying clinics as needed. Excellent communication skills. Knowledge and fluent skill of Microsoft Office Excel and Word applications, internet explorer usage, and Outlook. Responsibilities The Medical Records Clerk is responsible for scanning, pulling, and auditing patient charts, referral tracking, managing the incoming fax server; verifying insurance coverage and printing encounters for scheduled appointments for next day. Participates in the creation and management of patient records and files using eCW as the Electronic Health Record System. The Medical Records Clerk is responsible for projecting a positive first impression of the organization by communicating effectively with coworkers and the public, and greeting patients and other visitors, determining their needs, and directing them accordingly to the appropriate party with complete confidentiality. MINIMUM REQUIREMENTS: Education: High School Diploma or GED equivalent. Experience: Minimum of two (2) years' experience, with at least one (1) year in a related field. Other Requirements: 1) TST Test 2) 90 day and annual competencies PREFERRED REQUIREMENTS: EDUCATION: AA Degree or equivalent academic study. EXPERIENCE: Minimum of one year's experience in medical records working in a hospital or clinic setting. Bilingual, Spanish/English. Experience with medical terminology and health insurance claims, Medicaid, and Medicare. Benefits 401 k Retirement 7 Paid Holidays Medical, Dental, Vision Insurance 100% Employer Paid Basic Life Insurance Employee Voluntary Supplemental Benefits Employee Assistance Program Flexible Spending Account (FSA)

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site in Albuquerque, NM. The primary supervisor is the Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented

Role Mission: Business Clerks act as finance liaison from the Business Office department to the campus staff. They assist with campus issues and work on district finance projects and campus initiatives, including presenting budgets, contracts submission, requisitions, inventory of campus supplies and technology, fundraising (SBAA), and support with field lessons. Business Clerks offer expertise, solutions, budget advice to campus partners, and will work hand in hand with campus leaders, administrative assistants, and teachers to support instructional staff and students. Location: This is a full-time in-person position that reports to an IDEA campus daily Travel Expectations: This role has limited travel expectations that are limited to commuting to the Regional Office or a neighboring campus for department trainings, meetings and workshops. Out of region travel is expected for Summer Trainings that are mandatory for the entire Department. What We Offer Compensation: Compensation for this role is set at an hourly rate ranging between $19.53 for 0 years of experience and $24.42 This role is also eligible for a performance bonus based on team performance and goal attainment. Other Benefits: We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include: Paid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation. Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability. Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable. What You'll Do - Accountabilities In this role you will: Business Clerks provide and maintain a financial skillset to be utilized on the support and management of finances 100% of the time at the campus level. Their role is to ensure all the systems and procedures for the campus are being executed with fidelity to meet budget targets, procurement timelines, and compliance. This requires a specific skillset and access to systems that will allow for the implementation and support of campus administrative staff and instructional staff with our financial policies. Required experience: Education: HS Diploma or GED Required, Bachelor's Degree Preferred Experience: 2+ years experience at a school system or nonprofit; experience managing cross-functional projects and finances in a large, mission-driven organization Experience working in a fast-paced, results-oriented environment Expectations: Emails and Teams messages are responded to in a timely manner (48 hours) Submissions of forms are completed accurately and on time (Requisitions, contracts, other approval forms) Campus support to staff and students Monday - Friday from 8AM - 5PM is the standard work schedule for a Business Clerk. The Business Clerk schedule will be unique to the Business Clerk and the campus. The Regional Manager will be responsible for providing the Business Clerk schedule to campuses to ensure alignment. Will participate in Campus Operating Mechanisms (weekly/biweekly check-in, tactical, EOD updates). Will provide support and potential solutions that meet IDEA Business Office policies in emergency situations. Non-Negotiables: Business Clerks and campus leadership should adhere to escalating matters to the Regional Manager. If the situation needs to be escalated further, the Regional Manager will escalate to the Assistant Director and/or Director. Business Clerks must be included with procurement, fundraising, and field lesson decisions. Business Clerks will submit Contract Requests in the Contracts Module with collected supporting documentation from campus lead team members or the Administrative Assistant. In cases where another member of campus would like to submit a Contract Request, they should seek partnership with the Business Clerk to ensure they are meeting the requirements of the request. Business Clerks will support in securing Charter Bus quotes with an updated Safer Reports for compliance for all field lessons and travel. In cases where another member of campus would like to submit for a Charter Bus quote, they should seek partnership with the Business Clerk to ensure they are meeting the requirements of the request. With the support of Administrative Assistants, Business Clerks will support in submitting all fundraising approval forms and maintain cash handler compliance for all sponsors on campus. Business Clerks will prep cash and check deposits to avoid suspensions for that corresponding month. Visibility and workspace of Business Clerks Business Clerks will continue executing and implementing Business Office best practices for their specific campuses. There must be a sufficient work area where the Business Clerk can comfortably work to operate any cash handling and inventory. Business Clerks will also require access to storage closets to audit inventory on a bi-monthly basis for all campus supplies and technology and the campus safe. Having a space that is visible to all will provide transparency for the Business Clerk and Campus staff. Business Clerks will no longer be able to perform campus duties outside the scope of Business Office functions. A Business Clerk must be available to meet deadlines and timelines set by Business Office. (APB, textbook orders, BOY/EOY Checklists, receiving, contracts) If an emergency happens, a Business Clerk must be available to attend to the matter for resolution. Such examples are receiving, securing field lesson transportation, or lodging due to unforeseen changes. Business Clerks may visit different sites within their region to support in processes, act as an administrator for multiple sites, or support to temporarily fill an unforeseen vacancy. Business Clerks are the only personnel allowed on campus with access to certain systems that are used to support, submit, and track Business Office processes. This means no other personnel on campus can provide support or coverage for a Business Clerk and therefore, the Business Clerk must be available at all times. Business Clerks will not be approved for overtime for work not core to role. What You Bring - Competencies Knowledge and Skills: Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Knowledge of educational processes and the ability to translate data into actionable insights. Attention to detail and a commitment to data accuracy. Proficient in using financial software and Microsoft Office Suite. Excellent customer service and communication skills. We look for Team and Family who embody the following values and characteristics: Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college Has demonstrated effective outcomes and results, and wants to be held accountable for them Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly Works with urgency and purpose to drive student outcomes Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change Seeks and responds well to feedback, which is shared often and freely across all levels of the organization Works through silos and forges strong cross-departmental relationships in order to achieve outcomes We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students About IDEA Public Schools At IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report's top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college. When you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality. At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: **************************************************** To Apply Please submit your application online through Jobvite. It's in your best interest to apply as soon as possible. IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at **************.

History Martin County Hospital District (MCHD) was organized in 1967 and has boundaries coterminous with Martin County, Texas. It is located in the heart of West Texas. Opened in 1949, the hospital was originally located near downtown Stanton. This facility served the community well for many years but was replaced with a state of the art 18 bed facility in 2012. The new facility is located on I20 and has been designated as a Critical Access Hospital. SUMMARY OF RESPONSIBILITIES: Performs timely and accurate registration duties for the Rural Health Clinic. Processes and files registration records and acts as liaison with patient family members or responsible party. Assists in providing excellent customer service, Answers multi-line telephone using department procedures in routing and transferring calls, handling customer requests and concerns, and taking accurate messages daily within a timeframe consistent with the urgency of the request. Ensures all patient and guarantor information is correct and updated as needed at each visit. Responsible to maintain provider patient schedules; may block schedules and reschedule patients as necessary. Verifies Insurance, co-pay, co-insurance and collects deductibles. Collect fee-for-service payments according to eligibility. Responsible for cash drawer and daily deposits. Requirements Education: High School Diploma or equivalent Experience: One (1) year of office experience in a medical setting preferred Mission Statement: Committed to excellence, Martin County Hospital District will provide the highest quality, compassionate care to improve the lives of those we serve. Vision Statement: Martin County Hospital District strives to ensure the availability and viability of patient-centered primary and specialty care in a rural setting. Martin County Hospital District is an equal opportunity employer that is committed to diversity, strong morals, values, and ethics. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support. Essential Functions and Job Responsibilities: LEVEL 1 - Patient Service Representative Answers calls and emails in timely manner, meeting performance goals Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries Documents call information per standard operating procedures Answers questions about products, services, retail stores, and general service information Verifies insurance carriers in database system Resolves customer complaints with problem-solving approach Maintains working knowledge of current products and services Adheres to HIPAA guidelines and maintains patient confidentiality LEVEL 2 - Patient Service Representative All Level 1 duties plus: Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification Processes payments, orders, and returns Troubleshoots equipment issues and provides advanced care solutions Resolves escalated issues or hands off with clear documentation Serves as resource to Level 1 representatives for knowledge sharing and skill development LEVEL 3 - Lead, Patient Service Representative All Level 1 and 2 duties plus: Serves as subject matter expert and primary resource for team Conducts new hire training and mentors team members Handles escalated calls and complex issues with appropriate follow-up Identifies root causes of service issues and collaborates on process improvements Prepares reports for leadership and other departments Supports departmental standards and Patient Experience initiatives Assists with task coordination and ensures adherence to workflows Collaborates with supervisor on performance metrics and service excellence Competency, Skills and Abilities: Customer Service & Communication Deliver exceptional customer service with empathy, patience, and professionalism Demonstrate active listening and clear verbal/written communication skills Effectively address patient needs, concerns, and inquiries Technical Proficiency Strong problem-solving and analytical thinking abilities High attention to detail in documentation and data verification Proficient in computers, Microsoft Office, and database systems Excellent multitasking and prioritization in fast-paced environments Professional Attributes High emotional intelligence to handle stressful situations with compassion Adaptable and flexible with changing processes and technologies Self-motivated with ability to work independently and take initiative Strong team collaboration and cooperative work style Commitment to continuous learning and professional development Healthcare Knowledge Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred) Understanding of healthcare documentation requirements Compliance & Confidentiality Strict adherence to HIPAA regulations and patient confidentiality Full compliance with company policies and referral guidelines Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in healthcare administration, Business Administration, or related field preferred Previous experience in healthcare, insurance, medical billing, or patient services preferred. Knowledge of respiratory therapy or DME services preferred. Level I: (Entry Level): One (1) year of work-related experience Level II: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements Ability to sit for extended periods with prolonged computer screen exposure Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use Occasional lifting of 5-10 pounds as needed Clear speech, hearing ability, and manual dexterity required Work Environment High-volume call center environment with fluctuating stress levels Extended computer and telephone use throughout workday Potential exposure to angry or upset customers/patients Possible exposure to hazardous materials, loud noise, temperature extremes Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands Maintain mental alertness to perform essential job functions Demonstrate empathy, compassion, courtesy, and respect for patient privacy Effective verbal and written communication skills required Schedule Requirements Flexible scheduling to support business hours and after-hours programs as needed Adaptability to varying work levels and office activity fluctuations