PRN Patient Service Representative
Medical records clerk job in Draper, UT
Envision Imaging is looking for a PRN Patient Service Representative to join our team! , no set schedule | Position Pay Range $17.95 - $21.60 Shifts available at both our Bountiful and Draper locations
Summary/Objective:
The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and ensures the patient knows and feels that they are the most important person in that moment. Creates an environment where our patients know they are a priority and provides spectacular service by doing what is necessary to take care of the patient. Performs administrative tasks such as answering phones, data entry, patient check in/out, and assists in scheduling patient appointments. Enters charges, verifies patients' insurance coverage, receives payments from patients, and issues receipts. Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis.
Essential Functions
1. Answers inbound calls to the Center.
2. Provides a friendly and warm greeting to all patients and/or providers.
3. Checks scheduled patients in/out and ensures proper documentation is received from patient.
4. Collects co-pays, co-insurance, and deductible if necessary.
5. Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.
6. Ensures accurate data entry for patient registration.
7. Assists with medical records as needed.
8. Ensures all queues are processed in a timely and efficient manner while adhering to all process & compliance requirements.
9. Manages eRIS Center workflow, including daily schedule, billing complete, priors grid, delinquent exams, waitlist, report delivery queues, and collection of TOS.
10. Stays abreast of known carrier related issues and is able to identify carrier specific concerns, (i.e. out of network, specific plan limitations, etc.)
11. Monitors schedule and ensures all data, attachments, history, etc. have been done before exam is completed.
12. Facilitates no-show appointments (calling patients, cancelling, rescheduling).
13. Reschedules and cancels appointments as needed/directed (receives incoming/outgoing calls to patients).
14. Monitors waiting room to avoid extended wait time and to assists patients as needed.
15. Requests orders and processes new/same-day requests.
16. Requests all patients complete a satisfaction survey after their exam.
17. Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
1. Communication Proficiency.
2. Organizational Skills.
3. Time Management.
4. Problem Solving/Analysis.
5. Customer/Client Focus.
6. Collaboration Skills.
Supervisory Responsibilities
This position has no supervision responsibilities.
Work Environment
This job operates in an outpatient clinical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Travel
No travel is expected for this position.
Job Qualifications
Minimum Qualifications/Experience:
ï· One plus year of experience providing exceptional customer service - healthcare environment preferred
ï· Detail oriented, self-motivated, a problem solver and a team player
ï· Ability to navigate multiple computer screens and browsers quickly and accurately
ï· Ability to excel in a very fast-pace team environment
ï· Ability to continuously “exceed” company and customer expectation
ï· Strong communication skills & professional demeanor
Education/Certifications:
ï· Minimum of High School diploma or equivalent (GED)
Additional Eligibility Qualifications
None required for this position.
Compliance
Adheres to Envision's Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.
ï· Health Benefits: Medical/Dental/Vision/Life Insurance
ï· Company Matched 401k Plan
ï· Employee Stock Ownership Plan
ï· Paid Time Off + Paid Holidays
ï· Employee Assistance Program
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Other duties may be assigned as needed by supervision.
OSHA Exposure Rating: 1
It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by application federal, state or local law.
Patient Services Representative
Medical records clerk job in Saratoga Springs, UT
Performs general business office functions that may include some or all of the following: charge capture and over-the-counter payment posting; insurance verification and eligibility; insurance pre-authorization/pre-certifications; counseling patients and families on insurance and payment
issues prior to surgery. Ensures all insurance, demographic, and eligibility information is
obtained from patients and entered into the billing system in an accurate and timely manner.
Registers patients in the system. Collects and revises all patient insurance information. Collects
co-pays, deductibles and other out of pocket amounts at the time of service. Posts approved
adjustments to patient accounts. Balances receipts, reconciles daily work batches and prepares
audit trail.
Primary Responsibilities:
* Ensure overall total customer satisfaction.
* Greet patients in a courteous and professional manner.
* Answer all incoming calls in a courteous and professional manner.
* Respond to the patients' needs or direct them to the appropriate person for assistance.
* Take detailed messages and confirm the appropriate people receive them.
* Obtain overall operational knowledge of the center in order to assist in the triage process.
* Have insurance knowledge, i.e., be aware that HMO patients need a referral for each visit
and which insurances the center accepts.
* Ensure that patients' needs are handled in a timely and efficient manner.
* Ensure that benefit verification and pre-certification is completed for each scheduled
case.
* Schedule patients into the billing system immediately upon receipt of the information
from the surgeon offices.
* Prepare new chart including a copy of the insurance card(s), demographic information
sheet, any referrals and obtain any signatures on center required paper work.
* Established patients - verify demographic and insurance information at each visit.
* Have knowledge of CPT-4 and ICD-9 coding, as well as the changing Medicare and
Medicaid regulations and guidelines.
* On the day of surgery, enter patient charges, payments and approved discounts into the
billing system.
* Collect unmet deductibles, coinsurance, co-payments and outstanding past due patient
balances on the day of surgery.
* Ensure that paperwork processing is confidential, efficient and timely.
Position Description:
* Balance out at the end of day and perform necessary End of Day process for the center.
* Pull patient charts for the next day's appointments by the end of the current day.
* File all charts by the end of the day.
* Open and distribute all incoming mail and packages in accordance with policies and
procedures.
* Maintain a neat and orderly workspace and an adequate supply of charts, forms and tools
to perform the job.
* Maintain strictest confidentially of all information related to medical records,
communication between staff and the patient as well as any events surrounding the
patients' treatment.
* Perform all other duties as assigned.
Qualifications:
* Education: High School Diploma or GED required. College degree a
plus.
* Experience: Two years minimum front office experience in an ASC or
medical office.
* Prior use and experience with medical billing applications.
* CPT and ICD-9 coding experience required.
* Skills and Abilities: Excellent communication skills, both written and verbal.
* Ability to work independently.
* Ability to understand and interpret policies and regulations.
* Strong information systems knowledge - particular
knowledge of Microsoft Windows, Excel and Word
required.
Medical Scheduler (Onsite- Orem, UT)
Medical records clerk job in Orem, UT
We're looking for a detail-oriented Scheduler to coordinate patient appointments, procedures, diagnostic tests, and treatments. This role supports patients, families, and physicians throughout the scheduling process and ensures all physician orders are accurately received and documented. Your work will help deliver a seamless experience and efficient clinic operations.
Responsibilities
* Schedule and reschedule patient appointments, hospital, and office-based procedures.
* Provide instructions and confirmations for procedures; send follow-up communications.
* Coordinate with departments and input/update scheduling systems.
* Review and adjust physician schedules; screen incoming faxes and referral forms.
* Obtain authorizations for scheduled procedures and manage patient calls.
* Support front office operations and assist with scheduling for specialized procedures (e.g., cardiac catheterizations, arrhythmia procedures, surgeries, imaging, CRNA scheduling).
Qualifications
Education & Experience:
* Associate degree or equivalent from a two-year college/technical school; or equivalent combination of education and experience.
* 6 months-1 year of related experience preferred.
* Hospital, clinical, and office-based scheduling experience is preferred.
Skills & Knowledge:
* Professional telephone etiquette and strong communication skills.
* Knowledge of insurance authorization procedures and medical terminology.
* Proficient in Microsoft Windows, Excel, and Office 365.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyMedical Scheduler (Onsite- Orem, UT)
Medical records clerk job in Orem, UT
Overview We're looking for a detail-oriented Scheduler to coordinate patient appointments, procedures, diagnostic tests, and treatments. This role supports patients, families, and physicians throughout the scheduling process and ensures all physician orders are accurately received and documented. Your work will help deliver a seamless experience and efficient clinic operations.Responsibilities
Schedule and reschedule patient appointments, hospital, and office-based procedures.
Provide instructions and confirmations for procedures; send follow-up communications.
Coordinate with departments and input/update scheduling systems.
Review and adjust physician schedules; screen incoming faxes and referral forms.
Obtain authorizations for scheduled procedures and manage patient calls.
Support front office operations and assist with scheduling for specialized procedures (e.g., cardiac catheterizations, arrhythmia procedures, surgeries, imaging, CRNA scheduling).
Qualifications
Education & Experience:
Associate degree or equivalent from a two-year college/technical school; or equivalent combination of education and experience.
6 months-1 year of related experience preferred.
Hospital, clinical, and office-based scheduling experience is preferred.
Skills & Knowledge:
Professional telephone etiquette and strong communication skills.
Knowledge of insurance authorization procedures and medical terminology.
Proficient in Microsoft Windows, Excel, and Office 365.
Benefits and Compensation
Take great care of the patient, every day and every way.
TM
At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site:
*************************
.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Auto-ApplyRecords Clerk
Medical records clerk job in Saratoga Springs, UT
This position is a civilian who works with a Community-Oriented policing philosophy and is willing to provide that kind of service to the citizens of the community. The Police Department will try to provide the successful applicant with opportunities to grow and progress within the department. This position assists the public by receiving and directing the public, handles calls and messages for police department personnel via multi-line phone system and assisting all walk-in public and handles
information and report requests. This position also performs general office typing as needed to complete forms, memos, letters, schedules, applications and correspondence and other duties required to assist in maintain all PD records.
Qualifications
Education: Graduation from high school or equivalent
Experience: General office practices and secretarial duties; two (2) years of experience related to the above or similar duties; or an equivalent combination of education and experience
Certifications: Criminal records authorized (certification done upon hire)
Job Responsibilities
Performs customer service to the general public
Receives and directs the public, handles calls and messages for police department personnel via multi-line phone system
Assists all walk-in public and handles information and report requests
Performs general office typing as needed to complete forms, memos, letters, schedules, applications and correspondence
Maintains numeric and alphabetical files; makes photocopies
Operates personal computer to enter data from case reports into a computerized record keeping system
Reads, reviews, processes and disseminates police case reports on a daily basis. Follow up process.
Audits case report files
Processes all subpoenas, GRAMA and case report requests
Processes all background checks and police clearances
Records traffic and misdemeanor citations, types vehicle impound notices, traffic accident reports and in-house incident base reports
Locates police reports and makes copies for officers, the public and attorneys
Updates stolen/recovered property for National Crime Information Center (NCIC) through the Bureau of Criminal Identification
Performs various records-tracking activities as needed to obtain driver license information, vehicle registration, criminal history, NCIC and Interstate Identification Index (III) information through the state computer system
Enters juvenile and adult arrest and citation information; identifies nature of crimes by established categories and classifications
Performs computer entry of all non-arrest and non- citation reports submitted by officers, such as thefts, malicious injuries, runaways, impounds, missing persons, harassing phone calls, accidents, etc
Assures the proper delivery of documents at various stages of the legal process
Expedites delivery as needed, including internal departmental dissemination
Prepares report and citation files for court appearances
Distributes court notices to police personnel, receives verification of notice and files appropriate records
Provides clerical support for the N.O.V.A. / RAD KIDS program by accessing state computer systems, performing background checks, logging applicant names, creating files; initiating contacts with program volunteers as needed and processing documentation as required
Assists with clerical functions of various public safety and awareness programs
Performs department payroll tracking, and maintenance of timecard documentation
Performs other related duties as assigned.
Knowledge, Skills and Abilities
Knowledge of:
Working knowledge of the Spillman reporting system is preferred
Working knowledge of state criminal codes and penalties associated with various offenses
Police records management requirements
UCR codes
Proper grammar, spelling, and punctuation
Standard office practices and procedures related to records filing and office maintenance
Interpersonal communication skills, modern filing systems related to alphabetical and numeric files; telephone systems
Telephone etiquette
Operation of a variety of types of standard office machines including computer terminal, fax machine, copy machine, etc
Ability to:
Ability to type 50 words per minute
Ability to exercise initiative, independent judgment and to act resourcefully under varying conditions
Maintains strict confidentiality related to sensitive administrative and legal information; develop effective working relationships with supervisors, fellow employees, and the public
Communicates effectively both verbally and in writing
Work under time pressures and work deadlines; work in an environment requiring continuous sitting
Ability to follow routine verbal or written instructions
Working Conditions
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions-including but are not limited to the job functions, qualifications, and competencies listed herein-of this job in the working conditions below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The successfully candidate must be able to perform under the physical demands and work environment including but not limited to the following:
Sit at a desk or table to operate a computer and related equipment and to type, read, proofread, interpret, and apply information obtained therefrom for sustained periods of time while maintaining efficiency, attention to detail, alertness, proficiency, and accuracy.
Stoop and/or bend to move items into and between file drawers or boxes.
Regularly walk, stand, or stoop and periodically climb, balance, bend, stoop, kneel, crouch, and/or crawl.
Lift, carry, push, pull or move boxes weighing up to 30 pounds
Lift, carry, push, pull, or move carts of items weighing up to 100 pounds
The noise level in the work environment is usually moderately quiet while in the office.
Compensation and Benefits
Salary Range:
Full wage range is as follows. Please note hiring will normally occur at the minimum of the range and will not exceed the midpoint.
Min: $20.07
Mid: $24.08
Max: $28.10
Benefits:
There are no benefits offered as part of this position.
Closing Date:
Open Until Filled
Schedule:
Monday - Friday: Hours vary
Disclaimer
The City reserves the right to reject any and all applicants, to waive any requirement set forth in this announcement, and to hire anyone as the City Manager or designee deems to be in the City's best interest, all subject to legal requirements. Any application in response to this Announcement is at the applicant's sole risk and expense. Although the City anticipates hiring one of the applicants responding to this announcement, there is no guaranty that any responding applicant will be hired.
Saratoga Springs is an Equal Opportunity Employer. The City will provide reasonable accommodations as needed.
Application Instructions
The City of Saratoga only accepts applications using our on-line application available at *************************** All candidates are required to submit an online application. Please attach any supporting documentation to your online applications, such as cover letters, resumes, or proof of certifications. Please contact the Human Resources Department at ************ X187 or ************ X121 if you have any questions.
Pre-employment drug testing, proof of employment eligibility, and background check required.
Area Health Information Specialist I
Medical records clerk job in Provo, UT
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time
Position Highlights:
Full-Time: Monday-Friday 8:00AM-4:30 PM MST
Location: This role will be performed at various locations within the Provo, UT & surrounding area
Comfortable working in a high-volume production environment.
Documenting information on multiple platforms using two computer monitors.
Full Benefits: PTO, Health, Vision, Dental Insurance, mileage reimbursement, and 401k Savings Plan and tuition Assistance
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS I position.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational strategies and initiatives as needed.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years of age or older.
Able to travel local/regionally 75% or more of the time.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
1-year Health Information related experience
Meets and/or exceeds Company's Productivity Standards
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
Auto-ApplyCoder
Medical records clerk job in Provo, UT
Job DescriptionDescription:
The Coder is responsible for reviewing clinical documentation and assigning accurate CPT, ICD-10, and HCPCS codes for services provided by pediatricians and other healthcare providers at Utah Valley Pediatrics. This role ensures that all coding is compliant with current guidelines and supports timely and accurate billing and reimbursement.
Requirements:
Essential Behaviors and Characteristics:
Exhibits a caring, positive, and cheerful attitude; is adaptable, positive and supportive, even during stressful situations.
Treats everyone with the utmost respect and courtesy. Recognizes and supports the contributions of others, and shows patience and kindness in helping others as they learn and grow. Speaks positively and respectfully of others.
Is honest in all of their dealings. Stays on task and uses time at work to benefit patients, coworkers, providers, and the company as a whole. Their actions reflect positively on Utah Valley Pediatrics.
Responds promptly to the needs of others and looks for ways to help and serve.
Offers exceptional customer service with every interaction, actively seeking opportunities to give positive, memorable service. Listens carefully and thoughtfully, and works collaboratively to help anyone in need.
Schedule - 20-25 hours a week, hours flexible.
Required Skills:
Attention to Detail: Accuracy in work. Account for such issues as age-related codes, quantity, codes requiring documented results, payer-specific requirements, etc.
Self-starter: Ability to prioritize and manage multiple responsibilities. Can make judgement calls based on knowledge of set policies and procedures. Motivated to stay on task with little supervision.
Basic Computer Applications: Proficient in keyboard and 10-key. Competence in Word, Excel, Outlook and internet functions.
Communication: Ability to read, understand and follow written and oral instructions. Ability to clearly communicate needs, instructions, concerns, etc. with others.
Office Equipment: Functional knowledge of standard office equipment such as copiers, fax, printers, etc.
DUTIES INCLUDE, BUT ARE NOT LIMITED, TO:
Accurate and timely creation of claims from patient/provider encounters in the office or hospital
Insurance verification for submission to the correct payer
Coding verification to ensure accuracy
Chart auditing to ensure compliance and accuracy in code selection
Work with providers to correct charges and/or down/up-code based on audit findings
Timely correction and resubmission of claims with errors
Accurate and timely claim adjustments (self-pay, provider courtesy, etc.)
Help identify training/re-training needs with staff
Compile reports as needed
Attend staff meetings
Any other duties as assigned by Billing Department Manager or Office Manager
Physical Requirements:
Ability to sit for 7-8 hours a day
Ability to use a keyboard and 10-key for 7-8 hours a day
Some lifting (20-50 lbs.) may occasionally be required
Occasional stress related to workload
Necessary Qualities
Able to create and contribute to a pleasant office atmosphere
Able to maintain medical and financial confidentiality
Friendly and caring nature which keeps communication lines open
Ability to maintain cooperative relationships with customers, physicians, co-workers and management staff
Strong desire to be helpful with both customers and co-workers
We provide training on the following:
Medical management software
HIPAA
Utah Valley Pediatrics Policy and Procedure
Education and Experience:
High School diploma
Current Certified Professional Coder certificate, including ICD-10 Proficiency Assessment
Prior experience in Medical Coding is helpful but not necessary
Must attend any training opportunities provided by Utah Valley Pediatrics
Information Coordinator
Medical records clerk job in Salt Lake City, UT
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for overseeing the collection, compilation, and input of data, as well as analyzing and summarizing data, preparing reports, and making recommendations to administrators based on analysis of data.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Provides support to upper level department management by scheduling appointments, coordinating meetings and conferences, as necessary.
Provides documents and reports to administrators, and outside agencies as required.
Handles special projects and creates special reports, as needed.
May train or provide orientation to staff.
Oversees the collection and organization of data that is entered into the databases.
Ensures the accuracy of data, analyzes conflicting data, and verifies and collects missing information.
Utilizes computer programs and software to analyze data, to determine trends and changes in data.
Develops and presents recommendations for a course of action based on the analysis of data.
May handle escalated concerns or tasks that require an in-depth understanding of departmental and organizational processes.
Knowledge / Skills / Abilities
Demonstrated human relations and effective communication skills.
Demonstrated organizational skills.
Demonstrated analytical skills.
Demonstrated presentation skills.
Qualifications QualificationsRequired
Associate's degree in a related field, or equivalency.
Two years experience in collecting, organizing, analyzing, and presenting data.
Qualifications (Preferred) Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical Requirements Carrying, Climbing, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
Auto-ApplyMedical Receptionist
Medical records clerk job in American Fork, UT
Job DescriptionValley Women's Health
*WE DELIVER - Quality, Care, Convenience**
Here at Valley, we strive to provide outstanding health care to women of all ages. We are looking for an individual who is customer service driven with excellent problem solving skills. If you are seeking a rewarding position that will challenge you every day, this job is for you and we'd love to meet you!
Our reception team must be friendly, professional, outgoing, productive, proactive, and able to deal with stressful situations on the fly.
We are currently hiring a receptionist for our American Fork division.
**American Fork Division Includes American Fork, Lehi, and Saratoga Springs locations**
Travel is required between all 3 locations.We are looking for a full time employee (4-5 days a week, Monday - Friday with the days varying).
For the right candidate, we are open to offering full time. (4-5 days a week, M-F) Full time employees of Valley are eligible for a generous benefits package.Due to the investment involved in training for this position, we ask for a minimum of a 1 year commitment to this position. Receptionist Job Duties:- Must be able to work 8 hour shifts between 7:30 am - 6:00 pm, Monday - Friday.- Must be highly motivated and consistently contribute to a positive working environment- Must maintain a high quality and volume of answered phone calls and online chat messages- Welcomes visitors by greeting them, (in person/on phone/online chat), answers inquiries- Schedules appointments for multiple providers/locations with consistent accuracy- Understands billing policies and collects payments for services rendered- Updates and maintains all patient registration records, including insurance plan- Maintains multiple provider schedules between four offices- Directs all visitors to appropriate departments- Monitors and maintains office equipment- Maintains appearance of front reception area- Maintains HIPAA compliance- Prepares correspondence and documents- Provides general clerical and administrative support to all levels of professionals.- Other duties as assigned- Contributes to team effort by accomplishing related goals, and making a consistent effort towards optimum daily productivity
Experience preferred but not necessary. Spanish speaking also preferred, but not necessary.
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Aircraft Records Specialist
Medical records clerk job in Cottonwood Heights, UT
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”
Breeze is hiring- join us!
The Aircraft Records Analyst is responsible for maintaining and auditing aircraft records to ensure the airworthiness of Breeze aircraft. The Aircraft Records Analyst reports to the Aircraft Records Manager and supports the aircraft delivery process, including auditing records, data entry, and serves as a liaison with Approved Providers regarding aircraft records.
Here's what you'll do
Audit the removal and installation of components in the Maintenance Information System (MIS). Enter all CCT tag information that is not worked by the technician
Maintain accurate aircraft records including scanning, labeling/indexing, and filing
Build inventory of new and used aircraft
Maintain accurate engine, APU, and gear assembly build ups in MIS
Work engine, landing gear, and APU shop visits
Assist in back to birth traceability for all LLP's
Utilize the MIS for random audits to verify accuracy of records
Conduct historical research and prepare reports as requested
Support lease returns of used aircraft
Assist Aircraft Records Manager in bridging and building aircraft records in MIS for any used aircraft acquired by Breeze Airways
Respond to Team Member queries for records retrieval and/or actioning any requests in the MIS system
Ensure all certifications for LLP and Hard Time items are scanned and attached to applicable serialized components installed on all aircraft
Ensure the accuracy of the MIS as it relates to Life Limited Parts and Time Limits
Coordinate with Planning, Engineering, Materials, and Maintenance Programs to ensure airframe requirements and components are properly tracked
Perform other duties as assigned by the Manager Aircraft Records
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence
Here's what you'll need to be successful Minimum Qualifications
3+ years of Aircraft Records experience, including auditing experience with maintenance paperwork
Knowledgeable with Aircraft Maintenance Programs, Airworthiness Directives (ADs), and Technical Directives
Experience in Aircraft Records environment with Part 121, 135 or 145 operations
Familiar with an airline Maintenance Information Systems (MIS) such as TRAX or AMOS
Must be at least 18 years of age
Must have a valid driver's license
Must have authorization to work in the US as defined by the Immigration Reform Act of 1986
Must be flexible and willing to work; days, nights, weekends, holidays, and overtime if needed.
Must be willing to work with other departments within the company as needed
High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
Strong attention to detail, organization, and time management skills
Preferred Qualifications
At least two (2) years in management or a leadership role
Degree in Aerospace, Aviation Maintenance, or Business
Ten years of FAR 121 air carrier aircraft maintenance experience
Understanding of Safety Management System (SMS) rules
Skills/Talents
Skills in Microsoft Office Suite (Word, Excel, Outlook)
Must be fluent in English
Exemplifies Breeze's safety culture, values, and mission
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to work with individuals and teams at all levels in the organization
Perks of the Job
Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.
Auto-ApplyMedical Device QMS Auditor
Medical records clerk job in Salt Lake City, UT
We exist to create positive change for people and the planet. Join us and make a difference too! Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets
Essential Responsibilities:
* Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes.
* Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
* Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
* Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
* Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
* Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
* Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
* Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Education/Qualifications:
* Associate's degree or higher in Engineering, Science or related degree required
* Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience.
* The candidate will develop familiarity with BSI systems and processes as they go through the qualification process.
* Knowledge of business processes and application of quality management standards.
* Good verbal and written communication skills and an eye for detail.
* Be self-motivated, flexible, and have excellent time management/planning skills.
* Can work under pressure.
* Willing to travel on business intensively.
* An enthusiastic and committed team player.
* Good public speaking and business development skill will be considered advantageous.
The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
#LI-REMOTE
#LI-MS1
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Auto-ApplyMedical Device QMS Auditor
Medical records clerk job in Salt Lake City, UT
We exist to create positive change for people and the planet. Join us and make a difference too!
Do you believe the world deserves excellence?
BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets
Essential Responsibilities:
Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes.
Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Education/Qualifications:
Associate's degree or higher in Engineering, Science or related degree required
Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience.
The candidate will develop familiarity with BSI systems and processes as they go through the qualification process.
Knowledge of business processes and application of quality management standards.
Good verbal and written communication skills and an eye for detail.
Be self-motivated, flexible, and have excellent time management/planning skills.
Can work under pressure.
Willing to travel on business intensively.
An enthusiastic and committed team player.
Good public speaking and business development skill will be considered advantageous.
The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
#LI-REMOTE
#LI-MS1
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Auto-ApplyPatient Service Representative
Medical records clerk job in Salt Lake City, UT
**Job Summary and Responsibilities** You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
+ Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
+ Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
+ Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
+ High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
**Where You'll Work**
With many locations across Utah, Holy Cross Medical Group offers providers a true opportunity to live their mission while experiencing the support of a built-in network, generous benefits, professional growth, and an amazing quality of life. Through state-of-the-art technology, clinical resources and medical expertise, we connect providers and consumers to facilitate a healthier life for people in our community. Our coordinated services represent a full continuum of care - from preventive and early diagnoses to leading-edge treatment and life-saving critical care. We are committed to delivering better health care with a patient-centered approach that fulfills our mission and commitment to quality, compassion, and service.
**Pay Range**
$17.00 - $23.31 /hour
We are an equal opportunity employer.
Medical Coding Specialist - Orthopedic & Neurosurgery
Medical records clerk job in Salt Lake City, UT
We are seeking a highly motivated and dedicated coding professional to join our team. The ideal candidate must have at least 5 years of coding experience for physician practices, with various surgical specialties, with a focus in orthopedic surgeries, as well as E/M. The position requires one to be resourceful, organized, and extremely driven.
The ideal candidate will bring deep expertise in surgical and outpatient coding, strong knowledge of payer guidelines, and proven experience working with denials related to orthopedic and neurosurgical services.
Key Responsibilities:
Resolve Claim Edits and Denials
by reviewing clinical documentation, identifying root causes, correcting coding or modifier issues, and submitting appeals or corrected claims as needed.
Review and Assign Accurate CPT, ICD-10-CM, and HCPCS Codes
for orthopedic and neurosurgical procedures, including inpatient and outpatient surgeries and office visits.
Analyze and Code Surgical Cases
using detailed operative reports, ensuring adherence to coding guidelines, NCCI edits, payer policies, and documentation standards.
Evaluate Office Visit Documentation
to confirm appropriate E/M levels and ensure documentation supports the billed services.
Use Coding and Billing Systems
such as encoder software, EMRs (e.g., Epic, Cerner), and billing platforms to perform daily work efficiently and accurately. Also the ability to code surgical cases without an encoder, using book and/or Codify.
Stay Informed on Coding Updates and Compliance Standards
through continuous education and participation in relevant training or webinars.
Qualifications:
Required Certifications:
CPC, CCS, or equivalent coding credential (AAPC or AHIMA)
Experience:
Minimum 5 years of medical coding experience in a professional or facility setting
At least 2 years of experience specifically coding orthopedic and neurosurgery services
Proven experience managing claim denials and coding-related edits
Experience in Athena is preferred
Knowledge & Skills:
In-depth knowledge of CPT, ICD-10-CM, HCPCS, modifiers, and medical terminology
Strong understanding of NCCI edits, payer-specific billing rules, and LCD/NCD guidelines
Excellent attention to detail, analytical thinking, and communication skills
Ability to work independently and meet productivity and accuracy standards
About AAPC:
AAPC (************* is the world's largest and fastest-growing training, certification, and solutions association in healthcare.
AAPC Values:
DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.
HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.
TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.
SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.
INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.
What we Offer
Compensation commensurate with experience
Comprehensive benefits package including medical, dental and vision insurance
Health Savings Account
Generous PTO and Holiday Pay
401(k) retirement plan
Remote/virtual-office consideration
AAPC is an Equal Opportunity Employer.
This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. We are an Equal Opportunity Employer.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
Auto-ApplyPatient Service Representative
Medical records clerk job in Sandy, UT
Job Description
Patient Service Representative (PSR)
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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Representative II, Customer Service - New Patient Care
Medical records clerk job in Salt Lake City, UT
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Receptionist (Bilingual)
Medical records clerk job in West Jordan, UT
Full-time Description
Join a dedicated team making quality healthcare accessible to all! We're looking for an experienced Medical Front Desk Receptionist who thrives in a fast-paced, diverse environment and is eager to contribute to our mission of community-centered care. If you have experience in medical scheduling, insurance verification, and patient service-and want to grow in a supportive, mission-driven organization-apply today!
About Us
With clinics in West Jordan and Midvale, Utah Partners for Health has been dedicated to providing compassionate, high-quality, and accessible healthcare to underserved communities for over 20 years. As a Federally Qualified Health Center (FQHC), we deliver integrated primary and behavioral health services, ensuring that individuals and families-regardless of income or insurance status-receive the care they need to thrive.
As a Medical Front Desk Receptionist, you will be the first friendly face our patients see, ensuring a smooth and welcoming experience from check-in to check-out. Your role is essential in keeping our clinic running efficiently while making a meaningful impact on the health of our community.
Key Responsibilities
Create a Welcoming Patient Experience:
Greet patients warmly, assist with scheduling, and guide them through the check-in process with care and professionalism.
Manage Appointments and Patient Flow:
Schedule and confirm patient visits, ensuring providers stay on track and patients receive timely care.
Patient Registration and Payments:
Verify patient information, collect required documentation, explain sliding fee discounts, and process payments efficiently.
Insurance and Billing Support:
Answer patient questions about charges, insurance coverage, and required paperwork in a clear and supportive manner.
Keep Our Office Running Smoothly:
Maintain accurate patient records, organize daily mail and faxes, and complete essential opening/closing checklists.
Support a Safe and Organized Environment:
Ensure the reception area is clean, stocked, and fully operational.
Requirements
What We're Looking For:
High school Diploma or equivalent is required.
Experience in a medical front office or healthcare setting.
Strong customer service and communication skills.
Knowledge of medical scheduling, insurance verification, and electronic medical records (EMR) systems.
Ability to multitask and work in a fast-paced environment with compassion and professionalism.
Bilingual (Spanish-speaking) is required! Fluent in speaking, writing, and reading.
Ready to Make a Difference?
If you're looking for a rewarding career in healthcare where you can help patients receive the care they need, we'd love to hear from you!
Salary Description $19.00-$22.00 per Hour
PS Coordinator, Information
Medical records clerk job in Salt Lake City, UT
The Department of Pediatrics has an immediate opening for an Information Coordinator to support the Opioid Overdose Death Prevention Program and Utah Naloxone. The Information Coordinator oversees the collection, compilation, and input of data for the Utah Naloxone opioid overdose death prevention program. Gathers data via direct interaction with community members. Analyzes and summarizes data. Prepares reports. Makes recommendations to leadership based on analysis of data. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates 14.2% retirement contributions that vest immediately Generous paid leave time 11 paid Holidays per year 50% tuition reduction for employee, spouse, and dependent children Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel Professional development opportunities Additional benefits information is available at **************************
Responsibilities
Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Essential Functions Oversees the collection and organization of data that are entered into databases. Ensures the accuracy of data, analyzes conflicting data, and verifies/collects missing information. Utilizes computer programs/software to analyze data; determines trends and changes in data. Develops and presents recommendations for a course of action based on the analysis of data. Provides documents/reports to administrators and outside agencies as required. Handles special projects and creates special reports as needed. May perform supervisory duties. Additional Functions may include: Collaboratively assist with in-clinic harm reduction activities to include: Syringe services/exchange Informing participants/individuals on how and when to use naloxone Providing recovery referral information to participants, team members, and community partners Providing information/education on disease prevention and safer sex/substance use STI testing Support and provide direct community outreach including essential harm reduction services. Support UN program's syringe exchange partner relationships and data. Assist with the organization and delivery of naloxone trainings and creation and distribution of naloxone rescue kits. Assist with participant medical clinic visits, STI services, and participant navigation in conjunction with the Medical Director, Programs Manager and Sr Technical Trainers. Assist in maintaining organizational data elements and relations with donors, community partners, grantors, and government agencies. Comments Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual. Work Schedule 30 hours per week, Monday through Thursday. Occasional evening and weekend hours are required.
Minimum Qualifications
Bachelor's degree in a related field or equivalency (one year of education can be substituted for two years of related work experience). Two years experience in collecting, organizing analyzing, and presenting data; and demonstrated human relations and effective communication skills required. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Patient Service Representative
Medical records clerk job in Salt Lake City, UT
Job Summary and Responsibilities You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
* Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
* Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
* Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
* High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Where You'll Work
With many locations across Utah, Holy Cross Medical Group offers providers a true opportunity to live their mission while experiencing the support of a built-in network, generous benefits, professional growth, and an amazing quality of life. Through state-of-the-art technology, clinical resources and medical expertise, we connect providers and consumers to facilitate a healthier life for people in our community. Our coordinated services represent a full continuum of care from preventive and early diagnoses to leading-edge treatment and life-saving critical care. We are committed to delivering better health care with a patient-centered approach that fulfills our mission and commitment to quality, compassion, and service.
Patient Service Representative PRN (As Needed)
Medical records clerk job in Salt Lake City, UT
Looking to elevate your career? Join us!
Work Hours: PRN/As Needed: Availability to help cover PTO during the week for various shifts (7a-5pm)
Department Highlights:
Patient-Focused Team
Cohesive and Friendly Environment
Supportive and Encouraging Atmosphere
Here is what you will need:
High School diploma;
Two years of healthcare registration or customer service experience preferred;
Basic knowledge of cash handling;
Basic knowledge of medical terminology, preferred;
Ability to read, write, and comprehend simple instructions and short correspondence;
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
Provide services and support for the following areas:
Understands, promotes and demonstrates the Solis Way
Greet patients in a professional and friendly manner;
Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
Responsible for collecting patient payments which can include explaining benefits given from
insurance verification when necessary;
Prepare paperwork for future appointments incorporating additional paperwork needed for
specific exams or payors as necessary;
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
requests;
Schedule and reschedule patients as necessary;
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
A Great Place to Work for the fourth year in a row!