Member service representative jobs in Spokane Valley, WA - 212 jobs
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DTS Fluid Power 3.6
Member service representative job in Spokane, WA
Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people?
Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction?
As a Technical Sales & ServiceRepresentative (TSSR) at Applied Industrial Technologies, you will use your strong customer service and technical skills to respond directly to customer requests and support our Applied Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!
Responsibilities
Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates
Professional point of contact for customer quotes and product sourcing
Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction
Timely and accurate reporting
Requirements
2+ years proven customer service or sales experience
Use of proper English grammar, written and verbal
Ability to read / understand technical drawings
Work independently and as part of a team
Listening, negotiating, and effective questioning skills
Ability & desire to quickly learn new processes and systems
HS Diploma or Equivalent
Ability to pass a DOT medical and drug screen
Industrial rubber products application knowledge (conveyor belting, fabrication, splicing),
preferred
When you join the Applied team, you will enjoy:
Base salary and bonus opportunities
Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
Personalized training & development program
Career development opportunities
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$58k-72k yearly est. Auto-Apply 35d ago
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Customer Service Representative
The Overhead Door 3.8
Member service representative job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/service customers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
$39k-44k yearly est. Auto-Apply 60d+ ago
Customer Service Representative | Full-Time|
Heritage Health 3.9
Member service representative job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) Customer ServiceRepresentative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule: 7:00am to 5:30pm
What You'll Love About Working Here:
Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.
Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.
Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You
Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.
The Client ServicesRepresentative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience.
Requirements
Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred
Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit
Strong organizational, communication, and customer service skills
Proficient in the use of standard office software and equipment
Ability to maintain confidentiality and adhere to HIPAA regulations
Essential Functions:
Greet and check in clients, ensuring demographic information and insurance details are updated at each visit
Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors
Schedule appointments for new and existing clients using three electronic practice management systems
Make appointment reminder calls for all scheduled clients
Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable
Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team
Assist with client check-out as needed
Create and maintain client charts in accordance with documentation standards
Audit counselor charts for clinical documentation compliance based on funding source requirements
Track and document No Show appointments; follow established No Show protocol
Process all scheduled self-pay clients through the Medicaid system to verify potential coverage
Maintain a clean and organized waiting area throughout the day
Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail
Maintain regular and predictable attendance
Perform other duties as assigned to support clinic operation
Key Success Factors:
Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks
Consistently professional phone etiquette and effective verbal communication skills
Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment
Solid organizational skills with attention to detail and accuracy
Working knowledge of insurance processes, including Medicaid and third-party payer systems
Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations
Job Overview:
Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday
Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time)
Reaching with hands and arms occurs approximately one-third of the workday
Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time)
Requires frequent verbal communication and active listening (over two-thirds of the time)
Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time
Rarely required to lift more than 41 pounds
Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively
Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.
Salary Description $19.81 to $28.20 an hour
$19.8-28.2 hourly 45d ago
Customer Service Rep(07321) - 50 W. Neider Ave
Domino's Franchise
Member service representative job in Coeur dAlene, ID
Domino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10-20 hourly 6d ago
Family Service Representative
Fairmount Memorial Association
Member service representative job in Spokane, WA
Full-time Description
Are you someone who finds fulfillment in helping others? Do you possess a strong desire to serve your community? Are you seeking a career that offers both financial rewards and personal satisfaction? If so, we want to hear from you!
For over 125 years, the Fairmount Memorial Family has been privileged to honor the lives of individuals within our local community. As a locally owned and operated company, we take great pride in serving the communities where we live and work.
With seven premier cemeteries, Heritage Funeral Home, and three Pacific Northwest Cremation locations, Fairmount Memorial Association is deeply committed to providing superior value and compassionate service that sets us apart within our profession and the communities we serve.
We are currently seeking motivated individuals to join our team as Family ServiceRepresentatives and 1099 Sales Contractors. This is more than just a job-it's an opportunity to build a meaningful career in sales that positively impacts the lives of the people we serve.
If you're passionate about making a difference and thrive in a sales environment where integrity and compassion are valued, we invite you to explore the opportunities available at Fairmount Memorial Association. Join our team and become part of a legacy of service and excellence. Apply now and start your journey towards a rewarding career with us.
Requirements
Title: Family ServiceRepresentative
Compensation: The greater of Minimum Wage or Commission
SUMMARY:
Are you passionate about providing compassionate support to families during their time of loss? Fairmount Memorial Association is seeking a dedicated Family ServiceRepresentative to join our team. In this role, you will assist bereaved families in making final arrangements for their loved ones, while also educating and informing them about the benefits of preplanning and pre-funding funeral and cemetery services.
REQUIREMENTS:
Meet and/or exceed monthly sales quota as directed by the Sales Manager.
Meet with families at the time of a death to help them make final arrangements.
Competently presents the choices of products and services we offer with compassion, sensitivity and
discretion.
Makes condolence calls after the funeral and burial. Complete the vital statistical information and collect relevant contact information from family members.
Follow up on referrals from clients. Contact and meet with potential clients who may require information and decision support regarding products and services.
Work collaboratively to support other Family Service employees in the spirit of teamwork, service and honesty.
Perform other duties as assigned. (Changes to responsibilities are at the discretion of the Sales
Manager).
Use Customer Relationship Management (CRM) software to track all leads.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Obtain self-generated leads and schedule presentations to meet assigned individual sales goals.
Provide At-Need clients with immediate service, providing an atmosphere that enables client to make informed decisions.
50% Lead Generation: Consistently network and build relationships to sell pre-need funeral/cemetery arrangements utilizing company tools and processes; while maintaining company standards
Maintain accountability by adhering to company policies, procedures and operations.
40 % Build Relationships with Families: Demonstrates customer service to ensure satisfaction and long-term relationships
Attend Sales Meetings, Trainings and company events as required.
Uphold Company Team Spirit by working cooperatively and collaboratively with all company departments
Duties as assigned by management
KNOWLEDGE, SKILLS AND ABILITIES:
Possess a positive “can-do”, self-motivated and driven personality
Possess adept people skills to be able to build, foster and maintain relationships
Strong customer service skills with the ability to professionally respond and handle difficult situations
Ability and desire to adapt to change
Strong communication skills both oral and written
Detail oriented
MINIMUM QULIFICATIONS:
Washington Life Insurance License.
Work well in partnership with others and possess a strong, supportive, client service orientation.
Exceptional communication skills: written, verbal and listening.
Proficient in computer applications.
Conduct oneself at all times in the highest ethical standard.
Respect and appreciate diverse faiths, cultures, and family values.
Possess highly efficient organizational skills.
Ability to walk short distances.
Possess a high level of self-motivation.
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Work indoors and outdoors during all seasons and weather conditions, to including but not limited to rain, snow, sleet, hail, cold and hot days
Considerable amount of local and/or multiple location traveling required
Frequent, continuous periods of standing, up to 4-8 hours per day
Sitting continuously for many hours per day
Kneeling, reaching and bending to move and arrange products and materials
Climbing stairs to access buildings frequently
Occasional carrying and or lifting up to 25 pounds
Fairmount Memorial Association promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing.
$31k-41k yearly est. 60d+ ago
Licensing Services Representative (Spokane)
State of Washington
Member service representative job in Spokane, WA
We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity. requires in-person attendance in the Spokane Driver Licensing Office Monday - Friday. At the Department of Licensing (DOL), we recognize the importance of work life harmony and work hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
We are currently recruiting for a Licensing ServicesRepresentative with amazing customer service skills and reliable work ethic to add to our Spokane team!
Our Driver Licensing Offices (DLO) live our purpose of "Helping every Washington resident live, work, drive and thrive." every day. They treat every customer with dignity and respect with a friendly and helpful attitude. They conduct driving skills tests, authenticate identity documents through on-line verification, conduct face-to-face interviews with applicants to validate their identity and consistently provide excellent customer service to the public with enthusiasm and a smile.
If you are ready to start your career in a culture that focuses on fostering teamwork, innovation, and growth, please read on!
As the face of the Department of Licensing, you will have a direct impact on the members of the community as well as public safety across Washington State, helping every Washington resident live, work, drive and thrive. You will receive extensive training to confidently issue driver licenses, enhanced driver licenses, and identification cards to the public. Your ability to make sound decisions to resolve any issues independently utilizing current policies, procedures and guidelines will be key to your success.
Some of what you will be doing:
* Verify authenticity of documents, evaluate information, and make sound decisions to issue licenses/identification cards/instruction permits and perform any other licensing functions in compliance with current laws, regulations, and procedures.
* Perform final review of all enhanced driver license or identity card (EDL/EID) applications and portfolios to determine applicant's eligibility.
* Collect DOL licensing fees.
* Approve or deny (pending) enhanced applications and issue federally-approved EDL/EID to eligible applicants.
* Use sound judgement and make independent decisions to assess customer qualifications (physical, medical, and visual) for licensing issuance.
* Travel, including relief to other offices and training. Travel may require overnight accommodations.
* Conduct driving skills tests while riding in the applicant's vehicle to assess their driving skills.
Upon completing training and certification, you will be authorized to issue Enhanced Drivers Licenses (EDL), which will result in a 10% pay increase.
What you will bring:
* U.S. Citizenship.
* Valid WA driver license and five (5) years of licensed driving experience.
* Your valid driver license must have no restrictions other than corrective lenses, or you must have the ability to obtain one upon hire.
* A total of two (2) years of direct customer service work experience providing product/services to the general public.
* One (1) year of experience using electronic systems and form templates to input data, navigate between multiple forms and screens, edit information and save completed work.
* Typing speed of 30 wpm or greater.
* The ability to:
* Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
* Promote and support a respectful, equitable, and inclusive workplace for all employees.
* Promote and support respectful, equitable, and inclusive delivery of services to customers.
* Take action to learn and grow.
* Take action to meet the needs of others.
* experience can be obtained concurrently*
What may help set you apart:
* One (1) year of experience evaluating complex information to ensure accuracy and verifying compliance with rules, laws, policies, procedures, or eligibility requirements to receive a product of service.
* One (1) year of experience explaining rules, policies and or procedures are regular daily functions. Experience must include the frequent application of techniques to ensure professionalism and mutual understanding.
* One (1) year of experience with the ability to responsibly and accurately handle the public's money when processing financial transactions. This includes receiving cash, making change, counting down tills, and/or committing fiscal resources. This also includes consistently following applicable fiscal guidelines, regulations, and principles.
* Experience performing driver license examiner duties and issuing driver licenses and id's (any state).
Additional Requirements of Employment:
* Verified reliability and malfeasance check for previous five years of employment.
* Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
* In addition, an acceptable fingerprint based criminal history background check is also required for this position, as a condition of employment. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.
* This position requires you to work at other Licensing Services Offices and Part Time Offices on a rotating basis, when those offices are short staffed.
DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to ensure that people with disabilities are provided reasonable accommodations.
For information about available accommodations, the interview process, or the position contact Kyle Odell.
Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
How to Apply:
* Select the apply button at the top of this job announcement.
Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions and attachments, are completed in full.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
Veteran/Military Spouse Preference Notice
To take advantage of veteran/military spouse preference, please notify the Recruitment Team. Please include the title of this position in the subject line.
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at ************ or may email ********************. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at ************.
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.
We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit **************
$31k-41k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Sue Breesnee
Member service representative job in Rathdrum, ID
Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$45k-55k yearly Auto-Apply 60d+ ago
Customer Service Representative - Post Falls, ID
Kedia Corporation
Member service representative job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-34k yearly est. 14h ago
Membership Services Representative - Valley
Ymca of The Inland Northwest 4.1
Member service representative job in Spokane Valley, WA
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The MembershipServiceRepresentative delivers exceptional customer service levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
Must have background in Customer Service.
Shifts: Evenings and Weekends
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $17.13/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$17.1 hourly Auto-Apply 14d ago
Customer Service Representative - State Farm Agent Team Member
Sue Breesnee-State Farm Agent
Member service representative job in Rathdrum, ID
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus based on experience
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-34k yearly est. 3d ago
WELLNESS SERVICES SPECIALIST (FILL-IN)
Marimn Health
Member service representative job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (FILL-IN) Job Code:2025-WC-008 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Fill In
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.
$26k-35k yearly est. 18d ago
Customer Service Representative - State Farm Agent Team Member
Matthew Pelz-State Farm Agent
Member service representative job in Hayden, ID
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Paid time off
Successful State Farm Agent is seeking a licensed and qualified professional to join their winning team for the role of Customer ServiceRepresentative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must have currently)
Life and Health license (must have currently)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-34k yearly est. 16d ago
Member Services Concierge
Discovery Land Company 4.5
Member service representative job in Coeur dAlene, ID
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
Key Responsibilities • Meet members/guests upon arrival and departure and greet them by name. • Create and maintain member profiles and preferences.
• Create itineraries, coordinate transportation needs, reservations, and activities for members, guests, and visitors and with appropriate departments or vendors.
• Create and update list of trusted local area vendors, stores, and services to recommend to members/guests when requested.
• Answer incoming Club phones and transfer where needed.
• Create and provide reports related to specific departments, including a daily report on onsite activity and up-to-date 10-day forecast of visits and special requests.
• Create and update written communication and visual guides including calendars, amenity lists, staff listing, bios, and photos.
• Create invitations or fliers to distribute to membership regarding Club events.
• Assist with planning and promoting Club events.
• Work closely with Sales to create exceptional experiences for prospects/visitors .
• Work with General Manager and Public Relations team to promote positive experiences, including photography.
• Assist in the golf retail shop as needed.
• Other duties as assigned.
Qualifications
• High school diploma or equivalent. College degree in hospitality, communications/marketing, or public relations preferred.
• At least 6 months of prior hospitality experience, customer service, and telephone experience.
• Must have an outgoing & well-spoken personality be able to clearly interact verbally with members and guests.
• Must be responsible, dependable, outgoing and friendly, as well as patient and courteous with members/guests and other co-workers.
• Experience with Word, Excel, Publisher, Power Point, Email, and a willingness to learn new computer programs that the Club utilizes.
Additional Requirements
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
About Us
Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - **************************
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************
$17k-22k yearly est. Auto-Apply 6d ago
Customer Service Representative | Part-Time|
Heritage Health 3.9
Member service representative job in Coeur dAlene, ID
Heritage Health is seeking a Part-time (0.5 FTE) Customer ServiceRepresentative to join our team in Coeur d' Alene, Idaho at our Street Medicine Clinic. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule:
Monday 11:30am-5pm 30 min lunch
Tuesday 11:30am-5pm 30 min lunch
Wednesday 11:30am-5pm 30 min lunch
Thursday 11:30am-5pm 30 min lunch
Friday 9:30am-2pm no lunch
Why You Should Join our Dynamic Healthcare Team
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 50% employer-paid employee coverage for medical, dental, and vision plans for part-time employees.
Life Insurance: Employer-paid for 1x annual salary up
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
The Customer ServiceRepresentative (CSR) delivers exceptional service to all Heritage Health patients during the check-in and check-out process. This role collaborates closely with medical assistants and healthcare providers to ensure efficient and timely patient visits. The CSR also supports the implementation of Heritage Health policies and protocols to maintain operational excellence and a positive patient experience.
Requirements
Minimum of two years of office experience; medical preferred.
Experience with Athena EHR systems preferred
Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check for our Rathdrum Clinic
Your Essential Duties:
Checks in clients and updates demographics, including insurance information, at each visit.
Verifies Medicaid at each visit and obtains Healthy Connections authorization if needed.
Ensures each account has a DMS screen and verifies current homeless and migrant/seasonal status.
Answers a multi-line phone system for the clinic, takes accurate messages and delivers them promptly to providers or counselors.
Schedules appointments for new and established clients using the electronic practice management system.
Makes reminder calls for all scheduled clients.
Collects co-pays from self-pay and third-party payer clients at each visit.
Directs clients who are unable to pay their co-pay to the billing or collections staff.
Checks out clients as needed.
Creates and organizes client charts.
Tracks No-shows and follows the No Show protocol.
Processes all self-pay clients on the schedule through the Medicaid system to check for coverage.
Maintains the cleanliness and order of the waiting room area throughout the day.
Performs general office duties such as copying, faxing, scanning, and handling mail.
Your Success Factors
Understanding of medical terminology and healthcare office procedures
Familiarity with HIPAA regulations and patient confidentiality requirements
Knowledge of electronic health records (EHR) systems (e.g., Athena)
General understanding of Heritage Health policies and services
Strong interpersonal and communication skills (verbal and written)
Proficiency in using computers, office software, and scheduling tools
Effective problem-solving and conflict resolution
Ability to maintain professionalism and compassion under pressure
Ability to handle sensitive patient information with discretion
Ability to work independently and as part of a team
Job Overview
Working Conditions: Work is normally performed in a typical interior/office work environment in a
medical clinic building. Work may be demanding and chaotic at times. May be exposed to patient
population that will present a variety of contagious diseases, physical injuries, and emotional states of
mind.
Physical/Mental Requirements:
Prolonged periods of sitting at a desk and working on a computer.
May lift up to 15 pounds at times.
Must be able to access and navigate various departments of a given location.
Must be able to complete tasks in a noisy or stressful environment.
Must be able to adhere to process protocol.
Salary Description $19.81-$28.20
$29k-35k yearly est. 49d ago
Customer Service Rep(07324) - 3904 E Mullan Ave
Domino's Franchise
Member service representative job in Post Falls, ID
Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10-20 hourly 6d ago
Customer Service Representative - Post Falls, ID
Kedia Corporation
Member service representative job in Post Falls, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-34k yearly est. 60d+ ago
Membership Services Representative - Valley
Ymca of The Inland Northwest 4.1
Member service representative job in Spokane Valley, WA
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The MembershipServiceRepresentative delivers exceptional customer service levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
Must have background in Customer Service.
Shifts: Evenings and Weekends
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $17.13/hr
WHAT
YOU
GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$17.1 hourly Auto-Apply 12d ago
WELLNESS SERVICES SPECIALIST
Marimn Health
Member service representative job in Plummer, ID
Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST Job Code:2025-WC-009 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Full Time
Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!
Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!
Your employer paid benefits include:
* Medical, Dental, Prescription, and Vision for employee and all legal dependents.
* 401(k) plan with 10% employer match after 1 year of employment.
* Employer paid life insurance.
* Short and long term disability.
* Generous PTO with the ability to earn additional personal days.
Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays.
ADA ESSENTIAL FUNCTIONS:
* Hearing: within normal limits with or without use of corrective hearing devices.
* Vision: adequate to read 12-point type with or without use of corrective lenses.
* Must be able to verbally interact with staff, clients, and public.
* Manual dexterity of hands/fingers for writing and data entry.
* Able to lift up to 100 lbs.
* Standing >25% of the day.
* Walking >50% of the day.
* Pushing up to 60 lbs.
* Pulling up to 60 lbs.
* Rescue assist up to 300 lbs.
RESPONSIBILITIES:
* Maintains a positive peer relationship and performs as a team player.
* Plans and prioritizes to maintain a time and attendance record which complies with company policy.
* Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers.
* Works independently in a very detail oriented manner and meets deadlines.
* Employee reports to work in a timely manner.
* Employee utilizes breaks and meal periods to care for personal business outside of the work area.
* Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner.
* Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible.
* Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner.
* Be a positive role model to all members/patients.
* Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task.
* Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment.
* Ensures recreation facilities are safe, clean, and equipment operates correctly.
* Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times.
* Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety.
* Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety.
* Communicates directly with members to determine needs and interests, seeking support as needed
* Campaigns to promote fitness, aquatics, recreation, youth and cultural programs.
* Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop.
* Other duties as assigned.
$26k-35k yearly est. 10d ago
Customer Service Rep(07318) - 15640 W. Hwy 41
Domino's Franchise
Member service representative job in Rathdrum, ID
Domino's in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all employees receive 50% off carryout orders, we offer health insurance, free crew pies during scheduled shifts and flexibility with scheduling needs. We are open from 10am to 2am every day and having openings anytime you are available between those hours. We have flexible schedules and can almost accommodate any need to help you out with the hours you have available to work. Domino's is the #1 pizza company in the world and there are many opportunities with Domino's to grow a great career for a leader in the pizza industry.
Job Description
Job duties are to help in the store where needed. We have different areas of the store that have certain duties and responsibilities. The areas are Phones, Front Counter, Box Tagging, Oven Tending and Makeline. We have a fast paced and fun environment to accomplish the goals of our team. Pay ranges from $10 an hour for first timers and go up to $20 an hour for our top Assistant Managers. These jobs can lead to a promotion of General Manager at your own store with the right candidate. Great pay and a great job for anyone who has an interest in pizza.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$10-20 hourly 7d ago
Membership Services Representative - Central Branch
Ymca of The Inland Northwest 4.1
Member service representative job in Spokane, WA
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The MembershipServiceRepresentative delivers exceptional customer service levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
We are looking for enthusiastic, customer-focused team members - don's miss this opportunity!
If you enjoy helping people and creating positive experiences, this could be the perfect role for you.
About our Facility:
The Central Branch is open M-TH 5:00 AM-9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Various shifts available. All shifts are designed to meet operational needs .
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $17.13/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$17.1 hourly Auto-Apply 5d ago
Learn more about member service representative jobs
How much does a member service representative earn in Spokane Valley, WA?
The average member service representative in Spokane Valley, WA earns between $26,000 and $42,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Spokane Valley, WA