Member service representative jobs in Springfield, OR - 155 jobs

Compensation * Base Salary: * The full salary range for the Member Service Representative I position is $19.70 to $26.90 per hour, with new hires generally starting between $22.10 to $24.50 per hour, based on relevant knowledge, skills, education, and experience. * Spanish-language differential: Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour. * Incentives: This position is eligible for monthly incentives that range from $5.00 to $75.00 per sold product or service. * Annual Incentive: In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year's strategic business goals. This incentive is calculated using the team member's prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%). Benefits Our team's well-being is a priority, and we're proud to offer a comprehensive and holistic benefits package for team members and their families. * Medical, dental, vision, long-term disability, and life insurance * 401(k) retirement plan (with guaranteed employer contributions) * Paid time off for personal and volunteer hours, as well as 10 paid holidays per year * Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more. Check out our complete benefits list here! Position Overview The Member Service Representative I provides an exceptional service experience for SELCO Community Credit Union's members, team members, and guests. SELCO Core Essential Functions * Demonstrate adaptability and leadership skills, and uphold SELCO's Mission Statement, Corporate Values, Service Promises and Exceptional Customer Service Standards. * Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations. * Interact with internal and external customers in a warm and friendly manner, demonstrate a sincere interest and willingness to help. * Consistently achieve individual performance goals and contribute to department and organizational objectives. * Represent SELCO with a high level of integrity and professionalism. * Adapt to and support change to accomplish SELCO's goals and objectives. * Actively participate in and/or lead required meetings and trainings. * Perform other duties as assigned. Position-specific Essential Functions * Provide member service and perform duties with a high level of accuracy, efficiency and in alignment with service expectations, instructions, policies and procedures including: * a. Build and develop member relationships by asking open-ended questions and identifying member needs. * b. Routine teller services i.e., counting and documenting cash, posting transactions, etc. * c. Complex teller services i.e., GL entries, vault balancing, etc. * d. Basic member service i.e., processing ACH, card, wire, and account change requests. * Assist team members and other departments, as needed. * Demonstrate initiative to help protect the member and SELCO from losses by detecting errors and taking action to prevent fraud. Skills and Abilities The position requires: * Exceptional customer service skills by using the GVAL-HI approach to providing service. Greet people. Value them. Ask how you can help. Listen. Help them. Invite them back. * Ability to discover member needs to effectively cross-sell SELCO's products and services. * Effective communication and active listening skills through all methods of interaction (e.g. in person, via phone, and in writing). * Basic math and cash handling skills. * Strong computer and software skills, including Microsoft Office 365 applications. * Strong knowledge of computer systems, including knowledge of systems as it applies to department usage. * Strong interpersonal skills with the ability to work collaboratively with others. * Excellent time management, prioritization, and organizational skills with a high level of initiative, accountability, and flexibility to adapt to changing business needs and deadlines. * Strong problem resolution and problem prevention skills. * Willingness and ability to receive, give, and apply coaching and feedback. * Ability to work accurately with close attention to detail. * Strong analytical skills and ability to use experience-related knowledge and good judgment to make sound, logical decisions. * Ability to maintain confidentiality of sensitive information. * Work ethic that includes dependability, punctuality, and a professional appearance and demeanor. * Ability to perform and complete tasks despite background noise and interruptions. Education and Experience * High school diploma or equivalent; and * At least six (6) months of cash handling and customer service or sales experience; and * Must be bondable. Physical Demands While performing the job duties, approximately 80% of the time is spent stationery, with the remaining time spent moving around work areas. Frequent communication occurs in person, over the phone, and in writing. This position requires the ability to view a computer screen and interpret printed materials and other documents. This position requires the ability to lift and transport up to 25 pounds, and there is an occasional need to stoop, kneel, or reach to access documents, equipment, and supplies. Interaction and Work Environment Reports to: Branch Supervisor, Assistant Branch Manager, Branch Manager, Senior Branch Manager Work areas are inside in a climate-controlled environment with background noise. Material and Equipment Used Computer, phone, scanner, copier, fax machine, web camera, black light, calculator/ten-key, card embosser, cash dispensers/recyclers, coin machine, currency counter, drive-up equipment, security equipment, tablet, and general office supplies Acknowledgement I have received and reviewed a copy of the Member Service Representative I . I understand that this job description is not a contract of employment and in no way changes the at-will nature of the employment relationship with SELCO Community Credit Union.

Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0 Review of Applications Begins closes March 30, 2025 (updated). Special Instructions to Applicants To ensure consideration, a complete application must include: 1. A current resume/CV. 2. A cover letter demonstrating your skills and experience working in libraries. Department Summary About the University The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland. About the UO Libraries: The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs. The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy. The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations. About Data, Access, Research, and Teaching Services: Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology. The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials. About Access and Delivery Services: Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing. Position Summary The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division. Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants. The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance. Schedule: Fall, Winter, and Spring Academic Terms Monday: 1:00 pm - 10:00 pm Tuesday: 1:00 pm - 10:00 pm Friday: 11:15 am - 8:15 pm Saturday: 9:15 am - 6:15 pm Sunday: 9:15 am - 6:15 pm Intersessions and Summer Academic Terms: Monday - Friday 10:15 am - 7:15 pm Knight Library building hours and employee schedules are subject to change. Minimum Requirements • Bachelor's degree plus two years of library experience within the last five (5) years; OR, • Four (4) years of library experience within the last five (5) years; • AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems). Professional Competencies • Ability to consistently provide professional and user-focused customer service. • Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners. • Ability to manage time appropriately to complete assignments with a high quality of work. • Ability to collaborate effectively with others to balance workloads and meet deadlines. • Ability to think critically and problem-solve. • Ability to adapt to new situations, technologies, and processes. • Ability to work within and foster a diverse work environment. Preferred Qualifications • Experience using the Ex Libris Alma/Primo integrated library system. • Experience supervising, overseeing, or leading the work of colleagues or volunteers. • Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development. • Experience explaining and enforcing compliance with policies and regulations. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) * Promptly greets customers in person or by telephone in a friendly and professional manner. * Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). * Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. * Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. * Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. * Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. * Ability to exercise independent judgment while working with established check cashing guidelines. * Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. * Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. * Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. * Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. * Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. * Develops a rapport with customer while completing their transactions or assisting their needs. * Actively participates in making customer referrals to new accounts and loans. * Consistently arrive to work and return from breaks at scheduled time. * Attend meetings as requested. * Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: * Familiarity with Deposit Products and Bank services. * Satisfactory communication (written and oral) and organizational skills. * Satisfactory interpersonal skills and ability to develop rapport with people. * Ability to work within and foster a team environment. * Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: * Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. * Successful completion of a high school diploma or GED. * Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.

Hours of Work: Wednesday-Saturday 8:00am-6:30pm Hi. We're New Horizons In-Home Care. We're looking to hire Customer Service Specialists to join our award-winning, people-first in-home care company. If you're looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you've come to the right place! Why people love working at New Horizons: We're a people first company. We're proud of our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! We're proud of our vibrant employee community. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit-which you can use toward cooking classes, CPR certifications, wellness courses, and more. Health benefits-opt in to medical, vision and dental coverage, and telemedicine Paid time off-to take care of yourself and your family Paid maternity leave-access and support for paid maternity leave Responsibilities: Deliver a warm first impression for callers Handling and directing a high volume of incoming calls Assist clients with schedule changes Assist Caregivers with timekeeping issues or driving directions Support Scheduling with Caregiver or Client notifications Receive and process calls from potential clients, care providers, family members, hospital staff and other medical professional staff Keep excellent documentation and records Qualifications: Warm, energetic personality who loves to connect with people Preferred knowledge of in-home care or healthcare field Possess strong communication skills Ability to multi-task and stay calm and be a team player in a fast paced environment while ensuring attention to detail High school diploma/GED and at least 6 months of administrative experience Proficient computer and typing skills Position is not remote If you meet these qualifications, and you would like to be part of our amazing team, please apply or contact us @ ************ We look forward to meeting you!

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance ABOUT OUR AGENCY: Our agency opened in 2019 and is home to a small but mighty team of two full-time and one part-time team members. We offer PTO, health, vision, dental, a Simple IRA, and both individual and team bonuses to reward great work. What really makes our agency special is the culture weve built. We work as one team to provide the best solutions for our customers, and we all share the same goalto win together. Along the way, we make sure to keep things fun and supportive, creating an environment where people can truly thrive. Were proud to give back to our community through our annual backpack drive, helping local families in need. We also enjoy getting out of the office for events like our local home show and garden show. When it comes to new team members, we value kindness, coachability, honesty, and a positive attitude. If youre looking to join a team that believes in working hard, supporting each other, and making an impact, this could be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mayra Quaas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Are you looking for a chance to break into the insurance industry? If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Allways Insurance Agency in Springfield, might be the right place for you. We are currently looking for a Full-Time Insurance Customer Service Representative to join our growing insurance office. As an insurance customer service representative, you will use your positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs. We offer a focused, team environment where we all show up every day to help each other reach their goals. We pride ourselves on our knowledge of the insurance industry and are looking for someone who is willing to learn and grow along with us. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry! We even have advancement opportunities if you would like to grow into a sales career with our agency. If you are an active listener, quick at building rapport with clients, are motivated, and invested in your own growth and success , this is the perfect position for you. If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Retirement Plan Paid Holidays Monthly Bonus opportunities Team Building Events Growth Opportunities Responsibilities With your keen attention to detail , youll be cross-selling, rounding out client accounts, and taking payments. Your outstanding customer service skills will be essential in issuing insurance documentation. With your excellent relationship-building talents , youll be educating & advising clients on the best policies for their unique needs . Use your savvy skills to assist clients with policy changes. Using your excellent problem-solving skills you will be creating, upadating and processing endorsements. Requirements Detail-oriented and organized. Basic computer software knowledge including typing skills. Excellent written and verbal communication skills including professional phone and office etiquette.

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Cody Fleming - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

PenFed is hiring a Customer Service Representative to work onsite at our Eugene, Oregon service center. The primary purpose of this position is to provide best-in-class member service by answering incoming calls, providing basic account and product information while performing account transactions and maintenance. This position will also be responsible for educating members on a wide variety of products and services and making recommendations for the member's financial needs. This is a fast-paced call center environment which requires the incumbent to take a high volume of calls daily. The incumbent must successfully complete the member service training program including on-the-job training and call monitoring. **Starting rates will range from $19.00 and $22.00 per hour, depending on education and relevant work experience.** **Responsibilities** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, credit cards, and loan products. + Provide a Best-in-Class member experience in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues. + Resolve problems that are within authority to resolve. Refer problems that are beyond authority to resolution team, along with recommendations for resolution. + Update member records and document member calls. + Act as a liaison between members and various departments. + Maintain working knowledge of PenFed deposit, credit cards, and loan products. + Participate in team meetings to ensure objectives are being met. + Meet cross-selling and productivity metrics each month. + Successfully complete different phases of training consisting of different call topics. + Educate members on PenFed products and services to best support their financial goals. + Efficiently navigate multiple banking platforms via internet browsers and other software. + Perform other related duties as assigned. **Qualifications** Equivalent combination of education and experience is considered. + Associate's degree or 1 year of college-level education or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. + A minimum of one (1) year customer service experience in a call center, service-oriented environment, or financial setting preferred. + Excellent verbal and written communication skills required. + Exceptional time management skills required. + Ability to work in a fast-paced, phone queue/call center environment. + Demonstrated proficiency in standard business computer operations, internet applications, web browsers, e-mail, and various Windows-based software applications. + Ability to work in multiple systems to obtain account data and complete research and requests for members and applicants in a timely manner. + Ability to present a consistently positive and professional presence over the phone. + Ability to adapt and embrace changes in organization, processes and systems as needed. **Competency Requirements** + Service Level 1 + Obtain the essential understanding of PenFed's products & services. + Complete Member Service training and pass the Service Level I assessment test. + Complete the minimum required compliance training for Service Level I role. + Meet the score card requirements in Quality and Efficency. + Understand how the job contributes to departmental goals. + Describe the core products or services of the organization. + Comply with policy, rules, and regulations. + Set goals to improve personal performance. + Keep track of one's work schedule and attend meetings as scheduled and on-time. + Service Level 2 + Demonstrate thorough understanding of PenFed's products & services. + Complete the second level of Member Service training and pass the Service Level II assessment test within the first 6-months of employment. + Complete remaining compliance training requirements for the Member Service role within the first 6-months of employment. + Meet or exceed the score card requirements in Quality and Efficency. + Set goals to improve personal performance. + Keep track of one's work schedule and attend meetings as scheduled and on-time. **Supervisory Responsibility** The role will not supervise employees. **Licenses and Certifications** There are no additional certifications required. **Work Environment** While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* **Travel** Travel will not be required for this role. **Benefits** At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities. **About Us** Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network. **Equal Employment Opportunity** PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at ************.

Job Description answer phones, make pizzas, prep Additional Information All your information will be kept confidential according to EEO guidelines.

Customer Service Representative Schedule: 11am to 7pm, M-F Pay: 18.00 - 20.00 Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor. What You'll Be Doing Deliver Exceptional Service You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out. Communicate by phone, email, and in person with professionalism and kindness Verify inventory availability and help keep orders accurate Process shipping and receiving paperwork Respond quickly to questions, concerns, and requests Be the Connector You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly. Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead Support customer accounts and coordinate holds, releases, and updates Solve Problems with Confidence When issues come up, you stay calm, get curious, and work toward a solution. Investigate general customer concerns Forward claims and discrepancies to the correct department Offer ideas that strengthen processes and customer partnerships Keep Things Organized You're detail-oriented and love a system that makes sense. Maintain clean, accurate electronic communication and files Confirm orders and receipts in the WMS system Support office flow with phones, scheduling, documentation, and more What You Bring A genuine customer-first mindset Friendly, patient, and compassionate communication Strong listening skills and awareness of tone and body language Team-oriented approach - you like helping everyone win Confidence using computers, email, Word, Excel, and Google Apps Solid organizational habits and comfort with detailed records Ability to adapt, stay engaged, and learn on the fly Why Work With Selectemp We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get: Support from a team that truly cares Opportunities to grow your skills and confidence A workplace where your contributions matter Ready to make an impact? Apply today. Let's Make It Happen

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timely and efficient manner. Job Responsibilities are as follows: Operate the cash register and other store equipment. Make safe drops as per company policy and maintain safe, secure cash handling. Fuel customers' cars. Wash customer windows. Restock shelving, displays and coolers. Clean and stock fast food area and equipment. Sweep, Vacuum and clean store. Keep work area neat, clean and organized. Pick up trash and clean parking lots. Maintain exterior cleanliness of buildings, islands, and pumps. Promote store's buy2 concept and make upsell suggestions. Report to work promptly, neatly groomed in uniform. Adhere to all company guidelines. Report accidents or incidents to supervisors immediately. Provide exceptional customer service. Be courteous, always greet and thank customers. Other duties as assigned.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Margaret Hopkins - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) matching Competitive salary Flexible schedule Paid time off Bonus based on performance Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative with Katie Carl State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving

Job DescriptionBenefits: Simple IRA Competitive salary Health insurance Paid time off Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Sherry Schaefers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) Dental insurance Vision insurance ROLE DESCRIPTION: Be on the frontline of helping others. Do you enjoy working with people and making meaningful connections? Make a difference with The Bodlovic Group in your community today! As a Customer Service Representative - State Farm Agent Team Member with Suzanne Bodlovic - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate records of customer interactions. QUALIFICATIONS: Ability to resolve complex customer issues Excellent communication skills written, verbal and listening Pride in getting work done accurately and timely People-oriented Ability to work in a team environment Ability to multi-task Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) #ZP

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: For over 22 years, our State Farm agency has been proudly serving the Corvallis community with a dedicated team of 17 professionals. We offer a supportive and collaborative work environment focused on mentorship and growth, with a strong track record of developing future leadersfive of our former team members have gone on to become State Farm agents themselves. Team members enjoy a variety of benefits, including a 401K plan, monthly commissions and bonuses, paid time off, flexible hours, opportunities for advancement, and a hiring bonus. Our agency is deeply rooted in the community, actively supporting organizations like Young Life, the Corvallis Fire Department, and the Corvallis Knights baseball team. Jim, our agency owner, volunteers as a guest teacher at Oregon State University and contributes to initiatives with the Corvallis School District, Neighborhood Housing, Habitat for Humanity, and more. His dedication to both business and community earned him the 2016 Businessperson of the Year award from Celebrate Corvallis. With a background in education and ministry, Jim brings a unique leadership style that emphasizes mentorship, personal growth, and a people-first approach to business. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jim Kuhlman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

At OnPoint, it's more than just having a job, it's about starting and growing your career. We're dedicated to supporting you through your journey from the minute you first walk in the door. With our help, you will be an expert in the products and services that we offer and you'll be able to provide members with sound and practical financial advice. We're looking for outgoing, friendly and helpful people. Can you provide exceptional member service? Are you a dependable team player? Can you work efficiently and are you good at multitasking? Your career in the financial services industry can start right here, right now! Responsibilities Proactively supports the branch team with exceptional member service to include eye contact, active lobby management, checking in with waiting members, interest and willing to help, greeting members warmly and thanking them by name, energy in body language and tone, using friendly comments and insuring members current and future needs are fulfilled. Opens new consumer and business accounts, Fiduciary, IRA's, CD's, checking and loans. Focus on retention of current loan and deposit business and developing new consumer and business relationships. Listening, identifying, processing and recommending solutions. Takes initiative to utilize all available resources to ensure members are assisted completely. Performs both account and loan maintenance, assists with submitting necessary documentation to support transactions. Conduct outbound calling to members in order to further develop and/or retain lending and deposit relationships. Acts as liaison between members and off-site employee's and departments to resolve issues, assist with courtesy signings, and completion of required forms and documents. Listens for clues and identifies cross-sell opportunities and refers to appropriate staff members as appropriate. Maintains cash drawer and balances within guidelines established by Credit Union. Performs any additional duties as required by the Branch Management Team for the overall operations of the branch. Knowledge, Skills & Abilities Demonstrated knowledge and experience with financial and lending operating systems. Ability to give exceptional member service and have strong interpersonal communication skills. Work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union. Ability to coordinate and complete a variety of assignments simultaneously and prioritize work. Ability to be self-directed and work under limited direct supervision. Job Qualifications High school diploma or GED required. A minimum of 1-2 years previous financial institution experience. Retail sales or customer service position involving cash experience preferred. Bilingual skills are a plus. Ability to successfully register with the National Mortgage Licensing System (NMLS). Additional Information: Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM Starting Pay: $25.00 per hour! This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential. At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.